association manager

Guf Breeze Management Services, Inc.

A Community Association Manager position at a well-respected, employee-owned community association management firm that serves the Naples, Bonita Springs, and Estero communities, predominantly high-end communities. Manager must be good with people, well organized, and understand all aspects of property management.ExpectationsAs the Community Association Manager, you will be responsible for guiding Boards of Directors, dealing with all types of property owners, negotiating and managing contracts, and ensuring the financial health of the associations.Key Responsibilities:&middot; Association Management:o Oversee community associations, ensuring their operations run smoothly and efficiently.o Manage budgets, financial reports, and ensure compliance with all governing documents.o Provide regular communication with Board Members, vendors, and residents to ensure expectations are met.&middot; Board Guidance &amp; Owner Relations:o Serve as a trusted advisor to the Board of Directors, providing recommendations on best practices and strategic decisions.o Handle owner inquiries, resolve complaints, and maintain positive relationships with residents.o Ensure all community rules and regulations are enforced consistently.&middot; Contract Management &amp; Negotiations:o Lead contract negotiations with service providers, ensuring the best value and quality of service for the associations.o Manage ongoing contract performance and hold vendors accountable for agreed-upon terms.&middot; Financial Oversight:o Maintain a strong understanding of association financials, ensuring adherence to budgets and proper allocation of funds.o Assist in the preparation of annual budgets and financial reports for the Board.o Ensure timely collection of dues and oversee financial reporting.&middot; Administrative &amp; Technological Expertise:o Utilize Microsoft Word, Outlook, and Excel for correspondence, reporting, and budgeting.o Maintain organized and up-to-date files on all community-related matters.o Ensure that all aspects of the association&rsquo;s operations are documented and compliant.Ideal Candidate:&middot; Proven experience managing both condominium and homeowner associations.&middot; Strong understanding of property management, including budgeting, financials, contract negotiations, and vendor management.&middot; Excellent people skills with the ability to engage and manage diverse personalities, including Board members and community owners.&middot; Exceptional organizational skills with the ability to handle multiple tasks and priorities efficiently.&middot; Strong communication skills, both written and verbal.&middot; Proficiency with Microsoft Word, Outlook, Excel, and property management software.&middot; Community Association Manager License is required.&middot; High School Diploma is required; a 4-year college degree is preferred.Why You Should Join Us:&middot; Competitive Pay &amp; Benefits: We offer an attractive salary and benefits package, including medical, dental, and retirement benefits.&middot; Employee Stock Ownership Plan (ESOP): Be part of a company where you can build wealth alongside your career.&middot; Collaborative Team Environment: Our supportive team is always ready to assist with any challenges, and we foster a positive, low-turnover workplace.Job Type: Full-timePay: $60,000.00 - $80,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>License/Certification:<ul><li>CAM License (Required)</li></ul>Work Location: In person

Community Association Manager

FirstService Residential

<div>Description 
 
 
Job Overview:
As a Community Association Manager, you&rsquo;ll be responsible for the leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers. 
Your Responsibilities:
<ul><li>Provide management and leadership to assigned property and book of business.</li><li>
Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.</li><li>
Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.</li><li>
Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.</li><li>
Initiate contact with new residents.</li><li>
Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.</li><li>
Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.</li><li>
Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.</li><li>
Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems.</li></ul> 
Skills &amp; Qualifications:
<ul><li>3+ years of experience in property Operations, Hospitality, or construction</li><li>
Bachelor&rsquo;s degree in business or related field
</li><li>Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
</li><li>Critical thinking, problem solving, judgement and decision-making abilities are necessary.
</li><li>Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
</li><li>Excellent organization, motivation, leadership, management, and interpersonal skills</li><li>
Ability to work with sensitive and/or confidential information.
</li><li>Knowledge and ability to apply Florida Statutes and Community documents.</li></ul> 
Physical Requirements:
<ul><li>Ability to lift up to 50lbs following appropriate safety procedures.
</li><li>Must be able to stand, sit, walk, and occasionally climb.</li><li>
Ability to respond to emergencies in a timely manner.
</li><li>Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).
</li></ul>Supervisory Responsibilities
Directly or indirectly supervise associates within the assigned property.
Additional Information
<ul><li>Schedule: Monday-Friday 8:00am &ndash; 5:00pm</li></ul>
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $84,000.00 annually
Disclaimer Statement
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Associa

<div>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. 
 
 
<h2 class="jobSectionHeader">Job Description</h2>
A Community Manager Iis responsible for providing the overall supervision of a portfolio of community associations. The Community Manager I interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as Associa staff.

Salary Range: $55,000-65,000

Full-Time

Responsibilities
<ul>
<li>Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.</li>
<li>Prepare agendas, update management reports, and compile documents and copies for Board meeting packages.</li>
<li>Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.</li>
<li>Update homeowner and association information in C3 and shared files.</li>
<li>Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required.</li>
<li>Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.</li>
<li>Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.</li>
<li>Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.</li>
<li>Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.</li>
<li>Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.</li>
<li>Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.</li>
</ul>
Other Duties and Responsibilities
<ul>
<li>Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.</li>
<li>Monitor corporate and client delinquency rates and collections process for account portfolio.</li>
<li>Ensure Board of Directors is aware of legal actions involving the Association.</li>
<li>Maintain unit and contract files relating to the operations of the Association.</li>
<li>Manage routine and special project vendors including procurement as well as performance evaluation as contracted.</li>
<li>Oversee Associa staff as contract provides.</li>
<li>Oversee the AP process in accordance with Associa home office processes and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Skills
<ul>
<li>Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).</li>
<li>Knowledge of communities/property/real estate and homeowners associations.</li>
<li>Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.</li>
<li>Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).</li>
<li>Proficiency in conflict resolution techniques.</li>
<li>Professional customer service skills.</li>
<li>Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.</li>
<li>Self-motivated, proactive, detail oriented and a team player.</li>
<li>Time management and time critical prioritization skills.</li>
<li>Ability to keep workspaces organized and maintained.</li>
<li>Ability to interpret verbal and/or written instructions at a proficient level.</li>
<li>Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.</li>
<li>Knowledge of company policies, procedures, and forms</li>
<li>Partner with multiple stakeholders, for example assistant community managers, vendors, peers, clients.</li>
<li>Must be able to work effectively with others in person and in group setting</li>
<li>Must be able to prioritize, manage time, and meet deadlines.</li>
<li>Must be able to communicate effectively and professionally on phone, email, and in-person.</li>
<li>Must be able to operate general office equipment (copier, fax, phone systems, etc.)</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>
Education and Experience
<ul>
<li>Bachelor's Degree preferred</li>
<li>Community Association Experience required</li></ul> 
 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</div>

Alamo Management Group

<div>ALAMO MANAGEMENT GROUP &ndash; COMMUNITY ASSOCIATION MANAGER 
 
About AMG: 
 
Alamo Management Group is a local homeowners association, or HOA, management company with a focus on being a unique place of employment. We are customer service centered, with strong family and neighbor values. We do not want to be like other companies, and our belief is that by creating an amazing customer experience we will achieve long-term success. 
 
We pride ourselves in our determination to change the negative stigma of HOAs. To achieve this, we look for employees who are ready to learn, able to take on challenges and strive to provide the best customer experience to our vendors, developers, and residents. 
 
Job Summary: 
 
Daily work involves customer service, vendor management, project management, public speaking, finance, budgeting, and conflict resolution. Many candidates joining our company have experienced previous success in areas such as retail, restaurants, and administrative or task/project management roles; they are able to work independently with some supervision and direction. We are primarily a customer service and communication company that just happens to be in the property management industry. Handling difficult customer situations is an essential trait, as we deal with a high number of conflict resolution scenarios. 
 
Community Manager Responsibilities:
<ul><li>Effectively manage a portfolio between 2500-3000 homes.</li>
<li>Work directly with the BOD of each community. This includes the following:</li>
<li>Advise the BOD on decisions and best practices</li>
<li>Attend BOD meeting at agreed time by the BOD</li>
<li>Implement BOD decisions and processes.</li>
<li>Weekly Updates</li>
<li>Effectively run all BOD meetings. This includes the following:</li>
<li>Prepare meeting notices, agendas, and presentations</li>
<li>Draft meeting minutes</li>
<li>Manage all vendors within each community and ensure all contractual obligations are met.</li>
<li>Design and prepare Request for Proposals</li>
<li>Perform site inspections on a regular basis</li>
<li>Draft and keep all community records</li>
<li>Keep association files organized on server</li>
<li>Update portals</li>
<li>Monthly newsletters</li>
<li>Handle all Eblast for the communities</li>
</ul>
Community Rules and Regulations
An HOA manager is typically involved in drafting and enforcing community rules and regulations. These rules govern behaviors that are intended to help maintain a visually appealing neighborhood while protecting property values. Rules and regulations usually govern landscaping and home maintenance requirements; on-street parking; building additions; and exterior home appearance. An HOA manager monitors community activities, hears complaints from homeowners, and investigates and resolves issues. 
 
Maintenance and Upkeep 
An HOA manager is responsible for the general maintenance and upkeep of common areas in a community. Managers must ensure that neighborhood equipment, lighting and gates are all in good working order. A manager may be responsible for working with local vendors to uphold this responsibility. 
 
Site Inspection 
An HOA manager is responsible for bi-weekly community site inspections in which they survey the area for violations according to the HOA&rsquo;s rules and regulations. The community manager assigns violations to homeowners who have infractions according to the rules and regulations of the neighborhood. An HOA manager may issue fines against non-compliant homeowners if rules are consistently violated. 
 
Other Responsibilities: 
An HOA manager handles the financial matters of the HOA they manage, including the collection of association fees from residents. they may also work in coordination with a council or board comprised of community members who live in the neighborhood. These board members help facilitate neighborhood meetings; keep residents up to date on changes to rules and regulations; and serve as unofficial internal representatives of the management company. The HOA manager may conduct annual elections to select new board members.
Core Experience &amp; Background:
<ul><li>Proven success in customer service&ndash;driven roles (retail, restaurant, hospitality, or similar)</li>
<li>Experience in administrative, project coordination, or task management roles</li>
<li>Exposure to vendor management or working with external partners</li>
<li>Background in property management or community management (preferred, not required)</li>
</ul>
Key Skills &amp; Competencies:
<ul><li>Exceptional communication skills (written and verbal), including public speaking</li>
<li>Strong conflict resolution and de-escalation abilities</li>
<li>Ability to handle high-volume, high-pressure customer interactions</li>
<li>Solid project management and organizational skills</li>
<li>Experience with or understanding of budgeting and basic financial management</li>
<li>Ability to prioritize tasks and manage multiple responsibilities simultaneously</li>
</ul>
What we offer:
<ul><li>Comprehensive benefits package including medical, dental, and vision</li>
<li>Wellness program</li>
<li>Flexible Spending Accounts</li>
<li>Company-matching 401k contributions</li>
<li>Paid time off for vacation, holidays, medical, and volunteering</li>
<li>Paid parental leave</li>
<li>Training and educational assistance</li>
<li>Support programs, including Employee Assistance Program and Calm Health</li>
<li>Optional benefits including short- and long-term disability, life insurance, and pet insurance</li>
<li>Most importantly, a caring team who is dedicated to your success!</li></ul></div>

Quail West Golf & Country Club

DescriptionJoin Quail West as our next HOA Manager &mdash; a pivotal leadership role supporting the daily operations, architectural integrity, and long-term success of our vibrant residential community.This role functions as the second-in-command for the HOA department and plays a vital leadership role in architectural review coordination, governance and compliance oversight, financial administration, and homeowner relations. The HOA Manager ensures operational continuity, sound decision-making, and professional member engagement &mdash; especially in the Director&rsquo;s absence.About Quail WestQuail West is one of Southwest Florida&rsquo;s premier private clubs&mdash;where exceptional service, genuine hospitality, and a commitment to excellence define our culture. With an engaged membership, award-winning amenities, and a collaborative team environment, we take pride in creating a workplace that feels as rewarding as it is professional.<ul><li>This is a Full-Time, Salaried Position</li><li>Pay rate: Competitive compensation starting at $85,000, with flexibility for highly qualified candidates.</li><li>Work Schedule: Monday - Friday . Weekends as needed.</li></ul>Why Join the Quail West Team?<ul><li>Free Employee Meals</li><li>Excellent Paid Time Off program</li><li>Free Employee Assistance Program, Short-term Disability, and Life Ins</li><li>Discounts on retail items at the Golf Shop &amp; Salon</li><li>Amazing parties &amp; celebrations throughout the year</li><li>Great Benefits (medical, dental, vision, &amp; more!)</li><li>Playing and practice privilege</li><li>And many more!</li></ul>What You&rsquo;ll Do<ul><li>Assist the Director with daily HOA operations, capital projects, and strategic initiatives.</li><li>Serve as acting operational lead in the Director&rsquo;s absence, ensuring workflow continuity and timely decision-making.</li><li>Supervise, train, evaluate, and maintain time records for the HOA Coordinator.</li><li>Professionally manage and de-escalate homeowner concerns using diplomacy and solution-oriented communication.</li><li>Coordinate across security, landscaping, property services, compliance, and administrative teams to ensure efficient community operations.</li><li>Conduct routine property inspections and initiate, track, and verify completion of work orders.</li><li>Oversee ARB administrative processes including application intake, review coordination, and communication with applicants.</li><li>Prepare ARB &amp; HOA Committee meeting agendas, supporting documentation, and official minutes; publish decisions and maintain accurate records.</li><li>Monitor approved construction and renovation projects for compliance with approved plans and governing standards.</li><li>Track renovation and new construction timelines, including Site Plan Management (SMP) progress.</li><li>Coordinate ARB billing, refunds, consultant invoicing, and builder compliance requirements.</li><li>Oversee HOA/ARB compliance tracking and work order management software.</li><li>Maintain governance records, community website, and Rules &amp; Regulations updates.</li><li>Issue No Objection Letters and manage closing-related documentation.</li><li>Process invoices, credit card transactions, and checkbook entries in accordance with established internal controls.</li><li>Track capital project invoices and support budget alignment and monitoring.</li><li>Assist with annual budget and capital planning.</li><li>Support monthly financial closing procedures and documentation.</li><li>Coordinate community recognition programs (e.g. Yard of the Month)</li></ul>RequirementsWhat We&rsquo;re Looking For<ul><li>Active Florida Community Association Manager (CAM) license is required.</li><li>Requires a high school diploma or GED; bachelor&rsquo;s or associate degree preferred.</li><li>Minimum of 5 years&rsquo; experience directly related to Community Association Management for large scale community 500+ homes specifically for Homeowner Associations.</li><li>Requires ARC/ARB experience for homeowner&rsquo;s association, a minimum of 3-5 years preferred.</li><li>Strong knowledge of Florida Statutes Chapter 720, governing documents, and HOA operational best practices.</li><li>Demonstrated leadership experience supervising administrative or operations staff within a community association.</li><li>Strong organizational, leadership, regulatory knowledge, financial acumen, demonstrated professionalism, and exceptional communication skills.</li><li>Must be able to use MS Office Suite, particularly Outlook, Excel and Word. Must be able to adapt to management software, work order, and computer programs being utilized.</li><li>Notary Public (helpful for closings and association documentation).</li><li>Must have strong multi-tasking and organizational skills</li><li>Ability to interpret governing documents, policies, and applicable statues.</li><li>Ability to interpret and follow verbal and written instructions.</li><li>Ability to communicate effectively, both verbally and in writing and exercise diplomacy.</li><li>Professional judgment, discretion, and confidentiality in handling records and resident matters.</li><li>Interpersonal skills necessary to effectively interface with all levels of personnel and work in a team environment.</li></ul>Why You&rsquo;ll Love It Here: At Quail West, we believe in recognizing great work, celebrating milestones, and creating a workplace where people love to come to work. This is an opportunity to take on a high-impact leadership role within a thriving, well-established master-planned community. You&rsquo;ll work alongside experienced leadership while helping guide the operational excellence and long-term success of the association.Pay: From $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How long have you had your CAM license for?</li><li>On a scale of 1 - 5 (1 being the lowest, and 5 being the highest), how confident are you in interpreting and applying Florida Statutes Chapter 720 and HOA governing documents?</li></ul>Experience:<ul><li>HOA: 5 years (Required)</li><li>Supervising: 3 years (Required)</li></ul>License/Certification:<ul><li>CAM license (Required)</li></ul>Ability to Commute:<ul><li>Naples, FL 34119 (Required)</li></ul>Work Location: In person

Community Association Manager (CAM)

Sentry Management

<div></div><div>Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board&rsquo;s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we&rsquo;ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.
We currently have an exciting opportunity for an experienced Portfolio Manager in our Virginia Beach, VA market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.
Responsibilities Include:<ul><li>
Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community</li><li>
Attend, prepare for, and participate in annual and general meetings</li><li>
Manage vendor proposals and contracts, risk management, insurance, maintenance, and architectural requests and approvals</li><li>
Coordinate employees such as janitorial, maintenance, administrative, and others</li><li>
Collect all invoices and code for payment, and follow up on monthly assessments due</li><li>
Serve as liaison between association boards and legal counsel</li><li>
Prepare manager reports and financial summaries for the boards</li><li>
Manage the onboarding and exit of associations</li></ul> 
Applicants Must:<ul><li>
Maintain licensing in some states</li><li>
Have previous Community Management Experience</li><li>
Be professional, organized, and self-motivated</li><li>
Possess strong written and verbal communication skills</li><li>
Hold a valid license to operate a motor vehicle with a clean driving record</li><li>
Have a proficiency with Microsoft Office and general computer skills</li></ul> 
Benefits and Compensation:<ul><li>
Salary commensurate with experience and qualifications</li><li>
Training and Support provided</li><li>
Comprehensive benefits package</li><li>
Work-life balance</li></ul> 
Sentry Management, Inc. is an equal opportunity employer</div>

Community Association Manager - Virginia Beach

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Community Association Manager - Virginia Beach