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asstmgr-front desk

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25122016
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Le Royal M&eacute;ridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
 
 
 
 في فندق لو مريديان، نستمد إلهامنا من عصر السفر الساحر، ونحتفل بكل ثقافة من خلال الروح الأوروبية المميزة لتذوق الحياة الجيدة. نزلاؤنا فضوليون ومبدعون يبحثون عن الثقافة العالمية ويقدرون لحظات التواصل والإبطاء لتذوق الوجهة. نحن نقدم خدمة أصيلة وأنيقة لا تُنسى إلى جانب التجارب التي تلهم الضيوف لتذوق الحياة الجيدة. نحن نبحث عن أشخاص فضوليين ومبدعين للانضمام إلى فريقنا. إذا كنت تقدر التواصل مع الضيوف ذوي التفكير المماثل ولديك رغبة عميقة في خلق تجارب لا تُنسى، فإننا ندعوك لاستكشاف فرص العمل مع لو مريديان. عند الانضمام إلى لو مريديان، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.
 
 كنفي
 
 المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 
 وابدأ
 
 هدفك ،
 
 وانتمي
 
 إلى فريق عالمي مذهل ،
 
 لتصبح
 
 أفضل نسخة منك.
</div>
 <div id='job-id'>Job Id: ZjzXV+wLZBF/shNp8nS8fV3S23wDMcQwTrSlEsXJ+jeMrHlKQTH79pBCC4G4v3h9UZWxSLnuEnIVIoUyxMgb9pikyRJ3nilTM0KGDp5aryHm2rZG2sIuf168IzefK30HOOVxbzfUSrP1IrsxF7JbX9g9vCuDcJXsxTm/H14w2NOxFS3lhSBp03ztZOV427iSdA21EtLIJo0l</div>

AsstMgr-Front Desk

<div>Additional Information 
Job Number25122016 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
<div>
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Ritaj Facilities management

Job Summary:The Front Desk Agent is responsible for greeting visitors, answering inquiries, managing bookings or appointments, and ensuring a welcoming and efficient front desk experience. They act as the face of the organization and play a key role in providing excellent customer service.Key Responsibilities:<ul><li>Greet and welcome guests, clients, or visitors in a professional manner.</li><li>Answer phone calls, emails, and messages promptly and courteously.</li><li>Maintain an organized and clean front desk and reception area.</li><li>Respond to customer queries and complaints, escalating issues as needed.</li><li>Schedule appointments or reservations and manage calendars.</li><li>Receive and distribute mail, deliveries, and packages.</li><li>Maintain records, forms, or registration logs as required.</li><li>Follow security procedures and control access to the premises.</li><li>Coordinate with other departments for smooth operations.</li></ul>Qualifications and Skills:<ul><li>High school diploma or equivalent; further education in hospitality or administration is an advantage.</li><li>Proven experience in a customer service or front desk role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office and front desk systems (e.g., POS, booking software).</li><li>Professional appearance and attitude.</li><li>Ability to multitask and remain calm under pressure.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR2,200.00 per month <div id='job-id'>Job Id: 2qM9ji9ARYUSpat86EnZIeZALvHmqvRuFzPx9msBN5RjI2OhMAfAoRqgjXzGQyFf1k3ufR/VuwZ1e1NCDrWlN6T9SrOsPUUVDdsRG6M2g48TwzGci4c=</div>

Front Desk Agent

Hilton

<div>Front Desk Supervisor
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
What will I be doing? 
 
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Supervise Front Desk operations during your assigned shift to a consistently high standard</li><li>
Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li><li>
Advise your shift team of any special events or VIP Guests in the hotel that day</li><li>
Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li><li>
Maximize sales revenues through up-selling and marketing program</li><li>
Manage Guest requests, inquiries, and complaints promptly and completely</li><li>
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li></ul>
What are we looking for? 
 
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Front Office experience in the hotel, leisure, and/or retail sector</li><li>
Strong commercial/business awareness and demonstration of sales capabilities</li><li>
Calm, organized work ethic with the ability to prioritize and meet deadlines</li><li>
Excellent supervisory, inter-personal, and communication skills</li><li>
A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
A relevant supervisory/management certificate/diploma or degree</li></ul> 
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div> <div id='job-id'>Job Id: T7SEKH/hf2zsEkshiRoKrUQYJH2MSsPfhoAAw9kdgUN8kSB8FAIVJ5zsG2x5KVYwaw36Wo8AkvgCJa2Nd8pk/y1KGEoPk8MG2LVXbEIVYGq4f0Qzd7wKN1w2QK8=</div>

Front Desk Supervisor

Imperial Holding Group 

They handle administrative tasks, coordinate front desk activities, and support sales efforts by managing leads, scheduling meetings, and assisting in customer service. Their role involves both sales support and front desk management, requiring multitasking and organizational skills.00974700025200097470006852Job Type: Full-time <div id='job-id'>Job Id: V100A2mQsAdrNqm6d49KANSqKDbsDbjScZTKBibAg5vmnkGzGHzYp4brDQuEzwuc1g7+UXfvAksexzl20eSMKAIQ2M6QiXC4W2ksbEm/Msw567MkB4dZdI8aJMc=</div>

front office & marketing

<div>Additional Information 
Job Number25122016 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supports all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Coaches, counsels and encourages employees.</li></ul>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</li></ul>
<ul><li>Guides daily Front Desk shift operations.</li></ul>
<ul><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and property occupancy.</li></ul>
<ul><li>Understands the impact of Front Desk operations on the overall property financial goals and objectives.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implementing the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li></ul> 
Supporting Handling of Human Resource Activities
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides feedback to individuals based on observation of service behaviors.</li></ul>
<ul><li>Participates in an ongoing employee recognition program.</li></ul>
<ul><li>Conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.</li></ul>
<ul><li>Complies with loss prevention policies and procedures.</li></ul></div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
#LI-MJ1
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: dhC3orymfU24s7Hh3D/H4AVuGMOWmDFoDtDU74+Fxf0YVYGXAjqqL0+lyhZoqDc1C8ggnrY3U9LHk8zoiMSYMWySLkNz5zOqDnboAwMyQgFO8spEN8s7wu4fYbl3RXvgpJTzcnOzXpSOmD8Y+cTDszxCwzyvJjJCjfz0M1KTmbccLME1VpwWfDcZWZ2GaMy3</div>

Duty Manager

<div>Front Desk Agent - Waldorf Astoria Doha Lusail
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. 
 
What will I be doing?
As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for?
Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div> <div id='job-id'>Job Id: wKgmbwzsRFQEznYNEY6l+2/kF42NbfNVy3ZwXA0PM0S9AlpLBrqP7IAnO81f670bCKAszSuB65bFPTLKcefL4p51PwfGlzuvBVgkoJjdFEBNUmW9ocVs4BoQR0cpij3leeTOVtPFiHUlYVicN5y6aM45fA==</div>

Front Desk Agent - Waldorf Astoria Doha Lusail

Explore 150+ Asstmgr-front desk in Qatar this August. Find roles across top companies and apply now to boost your career.

150 asstmgr-front desk jobs IN Qatar

AsstMgr-Front Desk

AsstMgr-Front Desk

Front Desk Agent

Front Desk Supervisor

front office & marketing

Duty Manager

Front Desk Agent - Waldorf Astoria Doha Lusail