assurance analyst

Zoot Enterprises

<div>
 
 Location: Bozeman, MT, 59718
 
 
 
 
 Job Description:
 
 
 
 The Quality Assurance Analyst position within the BA/QA Group is responsible for developing and supporting the planning, design, and execution of test plans and test scripts, and adhering to Zoot&rsquo;s Testing and QA processes. The Quality Assurance Analyst position is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities.
 
 
 For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk.
 
 
 Essential Job Functions:
 
 
 <ul>
 <li>
 Understand and adhere to Zoot&rsquo;s testing and quality assurance processes.
 </li>
 <li>
 Understand Zoot Capabilities and supported platform types in order to support the project team, Service Desk, and the client.
 </li>
 <li>
 Work with other departments to ensure high quality and timely releases.
 </li>
 <li>
 Work with Business Analysts to review and understand requirement specifications.
 </li>
 <li>
 Create detailed, comprehensive, and well-structured test plans and test cases that tie back to requirements specifications.
 </li>
 <li>
 Prioritize, plan, and execute testing activities.
 </li>
 <li>
 Identify, thoroughly document, and track defects.
 </li>
 <li>
 Work with clients during their user acceptance testing efforts.
 </li>
 <li>
 Continually support platforms through production.
 </li>
 <li>
 Constantly analyze and strive to improve Zoot&rsquo;s QA process, and propose recommendations for changes or additions to processes to Group Manager when applicable.
 </li>
 <li>
 Know and comply with Zoot&rsquo;s Policies and Procedures, Code of Business Conduct, and Employee Agreement.
 </li>
 <li>
 Achieve a service-focused culture with emphasis on delivering on time, high quality solutions to internal and external customers.
 </li>
 <li>
 Other duties as assigned &ndash; it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervisor.
 
 
 
 </li>
 </ul>
 
 Education, Training, and Experience Requirements:
 
 
 
 <ul>
 <li>
 High School Diploma
 </li>
 <li>
 Bachelor's Degree in Computer Science, Management of Information Systems, Finance, or related field required.
 </li>
 <li>
 Previous experience and knowledge in developing and maintaining Quality Assurance policies required.
 </li>
 <li>
 Previous experience in Quality Assurance roles in software development or other related industries preferred.
 </li>
 <li>
 Previous experience utilizing JIRA preferred.
 </li>
 <li>
 Or, an equal combination of education and experience.
 
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 
 All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation.
 
 
 
 Working Conditions | Work Hours | Location:
 
 
 
 This position will take place primarily in an office setting. It is expected that exempt employees, and specifically this position, regularly and consistently report to work, on-site at Zoot headquarters, during normal business hours. In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot&rsquo;s headquarters and work between 40-45 hours per week. This will include working during Zoot&rsquo;s &ldquo;Core Hours&rdquo; which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position.
 
 
 
 Other Duties:
 
 
 
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.
</div>

Quality Assurance Analyst

AARP

<div>
 
 Overview
 
 
 
 AARP Services, Inc., founded in 1999, is a wholly-owned taxable subsidiary of AARP. AARP Services manages the provider relationships for and performs quality control oversight of the wide range of products and services that carry the AARP name and are made available by independent providers as benefits to AARP&rsquo;s millions of members. The provider offers currently span health products, financial products, travel and leisure products, and life event services. Specific products include Medicare supplemental insurance; credit cards, auto and home, mobile home and motorcycle insurance, life insurance and annuities; member discounts on rental cars, cruises, vacation packages and lodging; special offers on technology and gifts; pharmacy services and legal services. AARP Services also engages in new product development activities for AARP and provides certain consulting services to outside companies.
 
 
 The
 
 Quality Assurance Analyst
 
 handles complex and escalated cases, including those involving executive-level inquiries, Attorneys General, and the Better Business Bureau, received through all contact center channels. They provide member support services across all communication channels, including phone, email, written correspondence, and digital platforms. The analyst also analyzes data to create relevant, seamless, and memorable experiences for consumers, customers, employees, and members across all platforms, communications, and touchpoints.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Researches and resolves Better Business Bureau and Attorney General Cases sent to the Association as well as complex membership complaints escalated through the contact centers as well as items sent directly to leadership.
 </li>
 <li>
 Utilizes the Salesforce platform to ensure all service levels are met with superior quality and content of response.
 </li>
 <li>
 Gathers, extracts, and consolidates a variety of information and statistical data to prepare standard and ad hoc operational reports.
 </li>
 <li>
 Crafts well written, researched, and member focused responses for correspondence received by the Ombudsman team.
 </li>
 <li>
 Maintains excellent knowledge of initiatives, legislative positions and policies and can clearly and professionally communicate the organization&rsquo;s position both verbally and in writing.
 </li>
 <li>
 Participates in call calibration sessions with service providers to monitor and coach on the delivery of the consumer experience Responsible for employee membership accounts, including requests for gift memberships.
 </li>
 <li>
 Collaborates with contact center operations to provide feedback regarding emerging trends and identify potential opportunities for additional coaching to minimize future escalations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate&rsquo;s degree and at least 4 years of experience in a dedicated customer service or communications environment, or an equivalent combination of specialized training and experience.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Ability to manage multiple tasks and priorities simultaneously in a fast-paced environment.
 </li>
 <li>
 Strong problem-solving, analytical, and decision-making abilities.
 </li>
 <li>
 Ability to work independently and collaboratively within a team environment.
 </li>
 <li>
 Willingness to travel for provider site visits as needed.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree and/or relevant certifications or licensure (e.g., insurance licenses).
 </li>
 <li>
 Formal training or experience with Artificial Intelligence (AI).
 
 
 </li>
 </ul>
 
 AARP will not sponsor an employment visa for this position at this time.
 
 
 
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Regular and reliable job attendance
 </li>
 <li>
 Effective verbal and written communication skills
 </li>
 <li>
 Exhibit respect and understanding of others to maintain professional relationships
 </li>
 <li>
 Independent judgement in evaluation options to make sound decisions
 </li>
 <li>
 In office/open office environment with the ability to work effectively surrounded by moderate nois
 
 
 </li>
 </ul>
 
 Hybrid Work Environment
 
 
 
 AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
 
 
 
 Compensation And Benefits
 
 
 
 AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
 
 
 
 Equal Employment Opportunity
 
 
 
 AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
</div>

Avantor

<div>
 
 The Opportunity
 
 
 
 At Avantor, people are the most important part of our success because they drive our global performance. That&rsquo;s why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor&rsquo;s Quality Assurance &amp; Quality Systems vertical is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits.
 
 
 The Quality Assurance (QA) Analyst is responsible for contributing to the performance of our Quality Management System (QMS), ensuring compliance to ISO standards/corporate policies and creating a culture of quality across the business. The QA Analyst is responsible for support functions related to the quality systems team, clerical and administrative support, data entry and other supporting functions to ensure maintenance of policies and procedures according to applicable regulatory requirements. The individual will be required to interpret customer purchase orders for quality obligations and will need to negotiate terms of those requirements. This position may also support or participate in the preparation and implementation of QA policies and procedures, perform and manage internal audits, assist or lead customer audits and regulatory inspections, resolve process flow issues, and ensure standards and safety regulations are observed. The QA Analyst must have excellent communication skills to document and perform QA activities, such as writing clarification letters, creating internal audit reports, managing root cause investigations of audit findings, preparing Corrective and Preventive Action reports (CAPA), communicating directly with customers, creating and administering internal training materials and collaborating among cross functional departments. The QA Analyst is an integral member of the site-based leadership team and will actively represent Quality at different facilities. The focus of the position is to develop, perform, manage and continuously improve quality assurance related activities in compliance with ISO and other related standards/guidance.
 
 
 This position reports into the Sr. Supervisor, Quality Systems and will be onsite at our Carpinteria, CA location.
 
 
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Education: High School diploma required. Bachelor&rsquo;s degree in science (Biology, Chemistry, Environmental, etc.) preferred or demonstrable evidence of job-related professional experience and/or strong internal knowledge of Avantor.
 </li>
 <li>
 Experience: 1-3 years of quality and/or contract management
 </li>
 <li>
 Experienced or certified internal auditor for ISO9001 and AS 9100 or related standards/guidance/regulations (ex. GxP, IPEC, etc.) preferred.
 </li>
 <li>
 Project management experience preferred.
 </li>
 <li>
 Experience in using quality management/problem solving principles, tools and methodologies (ex. Lean principals, Six Sigma, PDCA, Kaizen, etc.) preferred.
 </li>
 <li>
 Knowledge of SAP preferred.
 </li>
 <li>
 Proficient computer/Microsoft Office skills.
 </li>
 <li>
 Experience with Agile or similar QMS software preferred.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Strong knowledge of distribution, manufacturing, or production operations.
 </li>
 <li>
 Excellent communication skills (verbal and written); ability to effectively communicate with customers, registrars and Avantor associates of different levels.
 </li>
 <li>
 Strong organizational and time management skills, ability to prioritize work.
 </li>
 <li>
 Ability to document processes and lead consensus for standardization across Avantor network.
 
 
 </li>
 </ul>
 
 How You Will Create An Impact
 
 
 
 <ul>
 <li>
 Ensure purchase order contractual obligations are met for quality related aspects through review, interpretation, and negotiation.
 </li>
 <li>
 Root cause investigations related to customers&rsquo; complaints against quality process failures/nonconformances, issue CAPAs and ensure they are closed on time, create and issue formal customer responses, and verify CAPAs are properly implemented and effective.
 </li>
 <li>
 Prepare, participate and host Quality Assurance (QA) related activities (e.g., internal audits, continuous improvement activities, internal training, external audits from customers, registrars, regulatory agencies (e.g., FDA, DEA, etc.) and site tours.
 </li>
 <li>
 Create, review, and update controlled documents (Standard Operating Procedures (SOPs), Work Instructions, Forms, Training Materials).
 </li>
 <li>
 Identify and implement corrections or process improvements that will ensure the health and compliance of our QMS. Including participating in ABS events related to reduction of errors, process improvements, and improved customer experience.
 </li>
 <li>
 Support Lead Auditors with various problem-solving principles, tools and methodologies (e.g., Lean principals, Six Sigma, PDCA, Kaizen, etc.).
 </li>
 <li>
 Collect, manage and maintain quality data/records, prepare routine/special reports and interpret such information to assess the health of our QMS and make recommendation to management.
 </li>
 <li>
 Participate in the ongoing surveillance and recertification activities required to remain ISO Certified.
 </li>
 <li>
 This position is customer facing and often supports our commercial team. It includes, but is not limited to, preparing for and participating in routine customer calls/events (e.g., Quarterly Business Reviews, Quality Summits, Gemba Walks, etc.)
 </li>
 <li>
 Attend and participates in departmental and/or corporate events (e.g., Town Halls, Management Review Meetings, etc.) and may serves as the Subject Matter Expert for Quality to support various continuous improvement initiatives, projects, Kaizens, etc.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
 
 
 
 Why Avantor?
 
 
 
 
 Dare to go further in your career.
 
 Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
 
 
 The work we do changes people's lives for the better.
 
 It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
 
 We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.
 
 Apply today!
 
 
 
 
 Pay Transparency
 
 
 
 The expected pre-tax pay for this position is
 
 
 $69,000.00 - $110,975.00
 
 
 Actual pay may differ depending on relevant factors such as prior experience and geographic location.
 
 
 
 EEO Statement
 
 
 
 We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
 
 
 If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
 
 
 For more information about equal employment opportunity protections, please view the Know Your Rights poster.
 
 
 
 3rd Party Non-Solicitation Policy
 
 
 
 By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
</div>

Astrix

<div>
 Exciting Quality Assurance Analyst I development opportunity to work for a global leader dedicated to helping people see brilliantly. The largest device company in the world &ndash; with complementary businesses in Surgical and Vision Care
 
 
 
 Quality Assurance Analyst I
 
 
 Pay:
 
 22.50-27.50 DOE
 
 
 
 Contract
 
 : 1 year contract with extension or conversion potential
 
 
 
 Benefits:
 
 Medical, Dental, Holiday, PTO 401K matching
 
 
 
 First Shift
 
 (Mon&ndash;Fri, 6:45 AM &ndash; 2:45 PM)
 
 
 
 Second Shift:
 
 Monday - Friday 2:45PM to 10:45PM
 
 
 <ul>
 <li>
 Develop and implement quality assurance protocols for manufacturing and laboratory operations.
 </li>
 <li>
 Inspect raw materials, in-process components, and finished products to ensure compliance with quality standards and regulatory guidelines.
 </li>
 <li>
 Conduct audits, document non-conformities, and support corrective and preventive actions (CAPA).
 </li>
 <li>
 Collaborate with cross-functional teams to resolve quality issues, maintain accurate QA records, and monitor laboratory testing methods for accuracy and consistency.
 </li>
 <li>
 Provide training on QA procedures and stay current with industry standards and regulations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Quality Management, Engineering, Life Sciences, or related field.
 </li>
 <li>
 Experience in manufacturing or laboratory QA preferred. Knowledge of ISO, GMP, or GLP standards, strong analytical and organizational skills, and effective communication abilities.
 </li>
 <li>
 Familiarity with Quality Management Systems (QMS) is a plus.
 
 
 </li>
 </ul>
 This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!
 
 
 INDBH
 
 
</div>

Quality Assurance Analyst I

AMERICAN SYSTEMS

<div>Overview:
<div>
Now Hiring at AMERICAN SYSTEMS</div><div></div><div> 
Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development.</div><div></div><div> 
Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success.</div>
Responsibilities:
<div>
An Average Day:
</div><div>As a Quality Assurance (QA) Analyst I you will be responsible for assessing the quality of the performance of our end user Service Desk. In this role, you will monitor Service Level Agreement (SLA) metrics and assess technical accuracy, customer service performance, and conformity to company policies and procedures. You will also, assist in developing, creating, and implementing quality processes and procedures; as well as making recommendations for the overall program to enhance the customer experience. Additionally, in this position you will:</div><ul><li>
Participate in design of monitoring formats and quality standards.</li><li>
Perform monitoring and provide trend data to site management and Quality team.</li><li>
Use quality monitoring data management system to compile and track performance at team and individual level.</li><li>
Participate in customer and client listening programs to identify customer needs and expectations.</li><li>
Provide actionable data to various internal and external support groups as needed.</li><li>
Provide feedback to service desk team and managers.</li><li>
Prepare and analyze internal and external quality reports for management staff review.</li><li>
Communicate professionally with all levels of staff both internal and external.</li></ul>
Qualifications:
<ul><li>As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with8 U.S.C. 1324b(a)(2)(C).</li><li>
Must be able to pass federal background investigation and obtain a Public Trust.</li><li>
At least two (2) years of quality assurance or customer service experience in a contact center.</li><li>
Higher education, training, or certification in quality assurance is a plus.
</li><li>Excellent verbal, written and interpersonal communication skills.</li><li>
Outstanding customer service skills and dedication to providing exceptional customer care.</li><li>
Ability to work independently, self-motivator and self-starter.</li><li>
Focus on quality and customer service.</li><li>
Exceptional listening, time management, and analytical skills.</li><li>
Work effectively with people at all levels inside and outside of the Company.</li><li>
Creative ability &amp; writing proficiency.</li><li>
Ability to multitask and successfully operate in a fast paced, team environment.</li><li>
Adapt well to change and successfully set and adjust priorities as needed.</li><li>
Proficient with Microsoft Office (Word, Excel, Access, PowerPoint).</li></ul>
Pay Transparency Statement: AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $20.00/Hr. - USD $29.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement: EEO Race/Sex/Disability Status/Veteran Status</div>

Integra Partners

<div>The Clinical Quality Analyst is responsible for monitoring, auditing, and documenting both clinical and non-clinical production quality in support of departmental goals and organizational standards. This role evaluates clinical documentation and decision-making across operational areas that require regulatory oversight, client-specific requirements, and compliance with medical policy, with an emphasis on accuracy, completeness, documentation quality, adherence to clinical and operational guidelines, and alignment with applicable regulatory and client standards. As needed, the role also performs non-clinical audits, including reviews of customer service interactions, system documentation, claims, administrative workflows, and other operational processes.
The Clinical Quality Analyst participates in the development of quality monitoring formats and standards, ensuring fair and consistent evaluation practices across clinical and operational functions. This role provides clear, constructive feedback to team members and leadership, supports coaching efforts, and collaborates cross-functionally to identify trends, recommend solutions, and drive continuous improvement. The Clinical Quality Analyst documents audit results, prepares quality reports, and facilitates discussions with stakeholders to support service excellence and operational effectiveness across the organization 
 
 JOB QUALIFICATION: KNOWLEDGE/SKILLS/ABILITIES 
The Clinical Quality Assurance Analyst responsibilities include but are not limited to:
<ul><li>Audit clinical reviews and documentation, including medical necessity determinations, regulatory compliance, and adherence to medical policy
</li><li>Ensure adherence to clinical guidelines, payer policies, and industry standards (NCQA, URAC, CMS, state and federal regulations.)</li><li>
Complete and document audits using standardized quality monitoring tools
</li><li>Collaborate with clinical and operational leadership, as well as training teams, to support targeted coaching, process improvement, and the development of content-based training that equips personnel with the skills needed for success
</li><li>Maintain compliance with HIPAA and confidentiality requirements
</li><li>Support special audits, regulatory readiness activities, and ad hoc analysis requests
</li><li>Perform non-clinical audits as needed &middot; Participate in and support the design of quality monitoring forms and quality standards
</li><li>Record evaluations utilizing departmental quality monitoring forms
</li><li>Collect, evaluate, report on, and track operational data against performance metrics
</li><li>Prepare and analyze quality reports for management review
</li><li>Prepare and facilitate quality calibration sessions with designated department leads
</li><li>Facilitate meetings and prepare presentations related to insight analysis
</li><li>Monitor trends and provide input or feedback on the information reported on
</li><li>Identify, analyze, and share ways to optimize the quality monitoring process
</li><li>Complete all evaluations, reports, and employee coaching sessions on a timely basis
</li><li>Ability to learn new systems, tools, and methodologies as needed and continue progressing in a dynamic environment
</li><li>Support ad hoc quality monitoring, reporting, and analysis activities based on operational needs
</li><li>Work and communicate cross-departmentally</li></ul><div>
QUALIFICATIONS:<ul><li>
Active, unrestricted LPN/LVN or RN license</li><li>
Minimum 2 years of experience in Utilization Management or related clinical operations in a healthcare or managed care setting</li><li>
Minimum of 1 year of experience performing Quality Assurance in a call center or other production-oriented service operations environment (or equivalent education and experience)</li><li>
Strong knowledge of clinical review processes, regulatory requirements, and medical necessity criteria (e.g., InterQual, MCG)</li><li>
Familiarity with UM software platforms and audit tools</li><li>
Proficient understanding of QA methodologies and quality monitoring practices</li><li>
Demonstrated ability to rapidly gain product, process, and tools knowledge and effectively communicate it to employees</li><li>
Ability to analyze data to identify root causes of quality issues and propose actionable solutions</li><li>
Excellent communication skills including listening, interpersonal, verbal, written, spelling, and grammar</li><li>
Ability to coach/motivate employees with tact in order to facilitate optimal performance</li><li>
Must exhibit leadership capabilities and interpersonal skills</li><li>
Maintain confidential information and abide by necessary rules and regulations</li><li>
Strong organizational, problem-solving, and analytical skills</li><li>
Manage conflicting priorities while clearly communicating and managing expectations</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint) for presentations and reports</li><li>
Flexible and able to multitask and work with changing priorities with enthusiasm</li><li>
Self-motivated, detail-oriented, and prepared to work independently or as an active team player</li><li>
Ability to remain focused and motivated during the auditing process</li><li>
Consistent track record of 95%+ in Quality and Production scores in current/previous roles</li><li>
Experience conducting clinical or non-clinical audits or quality assurance reviews</li></ul>
What will you learn in the first 6 months?<ul><li>
You will learn the function of the Quality Assurance team within the Operations organization.</li><li>
You will fully understand your job role and responsibilities and which tools assist you in your position</li><li>
Familiarized with Integra&rsquo;s QA platform (Genie) and how to navigate through it. Including how to adjudicate an audit appeal</li><li>
Comprehensive understanding of Integra&rsquo;s Utilization Management workflows and QA processes</li><li>
Subject matter expert in the Policy and Procedures for the department you audit</li><li>
During this time, you will set measurable goals for personal development and growth.</li></ul>
What will you achieve in 12 months?<ul><li>
You will be fully integrated with your job, company and team.</li><li>
You will be contributing your skills and knowledge to meeting your department's goals.</li><li>
You will become confident in leading meetings with Interdepartmental Management teams and presenting complex concepts related to quality analysis</li></ul>
EDUCATION:<div>
Bachelor&rsquo;s degree in nursing</div><div>
Healthcare Quality Certification (e.g., CPHQ) or willingness to obtain within 12 months 
 
Salary: 70,000/Annually</div></div> 
Benefits Offered
<ul><li>Competitive compensation and annual bonus program</li>
<li>401(k) retirement program with company match</li>
<li>Company-paid life insurance</li>
<li>Company-paid short term disability coverage (location restrictions may apply)</li>
<li>Medical, Vision, and Dental benefits</li>
<li>Paid Time Off (PTO)</li>
<li>Paid Parental Leave</li>
<li>Sick Time</li>
<li>Paid company holidays and floating holidays</li>
<li>Quarterly company-sponsored events</li>
<li>Health and wellness programs</li>
<li>Career development opportunities</li>
</ul>
Remote Opportunities
We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.
Our Story
Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health.
With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We&rsquo;re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.
Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don&rsquo;t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
qY5GflkUpU</div>

Clinical Quality Assurance Analyst

BDO USA

<div>
 
 Job Summary
 
 
 
 
 JOB DESCRIPTION
 
 
 
 The Senior QA Analyst works on a team of software developers conducting IT software testing to identify any potential quality issues and to ensure that applications meet the business requirements with highest level of QA standards. This role is responsible for conducting quality testing methodologies including: Functional, Smoke, Regression, Functional, Performance, Mobile, Negative, and Load &amp; Performance testing.
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Reviews requirements and works with Business Analysts and Technical team to identify testable requirements
 </li>
 <li>
 Develops and maintains testing-related documentation, including Test Plans, Test Cases, Scripts, Test reports, and Bug reports
 </li>
 <li>
 Performs testing throughout the product life cycle including functional, integration, system, regression, smoke, load, and mobile testing
 </li>
 <li>
 Works closely with Developers, Business Analysts and QA Analysts to escalate potential quality issues
 </li>
 <li>
 Logs enhancement requests and bugs in an issue tracker with detailed steps and screenshots to recreate the issue
 </li>
 <li>
 Maintains association between defects, test cases, requirements, test case management software and traceability matrices
 
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities
 
 
 
 <ul>
 <li>
 N/A
 
 
 
 </li>
 </ul>
 
 Qualifications, Knowledge, Skills, And Abilities
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma or GED, required
 </li>
 <li>
 Bachelor&rsquo;s degree, preferred
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Four (4) or more years of experience as a Quality Assurance (QA) Analyst within IT solutions or equivalent role, required
 </li>
 <li>
 Experience with writing test plans and executing automated testing to include functional, smoke, regression, load, negative and mobile strategies, required
 </li>
 <li>
 Experience with test automation frameworks and tools, such as Selenium, JUnit, or TestNG, preferred
 </li>
 <li>
 Experience with programming languages like Java, C#, or Python to write automated tests or perform code reviews, preferred
 </li>
 <li>
 Experience with testing web technologies, APIs, and mobile application testing, preferred
 
 
 
 </li>
 </ul>
 
 License/Certification
 
 
 
 <ul>
 <li>
 N/A
 
 
 
 </li>
 </ul>
 
 Software
 
 
 
 One (1) or more of the following, preferred:
 
 
 <ul>
 <li>
 Azure DevOps, JIRA
 </li>
 <li>
 HP Quality Center or other equivalent
 </li>
 <li>
 SQL / T-SQL
 </li>
 <li>
 Selenium
 
 
 
 </li>
 </ul>
 
 Language
 
 
 
 <ul>
 <li>
 N/A
 
 
 
 </li>
 </ul>
 
 Other Knowledge, Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Understanding of software development lifecycle (SDLC) methodologies, such as Agile or Waterfall
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Excels at operating in a fast-paced technical environment
 </li>
 <li>
 Self-driven with the ability to work independently as well as operate efficiently in a collaborative environment
 </li>
 <li>
 Strong analytical mindset and attention to detail
 </li>
 <li>
 Ability to work closely with cross functional teams in the organization
 </li>
 <li>
 Ability to solve problems, identify solutions, and appropriately escalate issues
 </li>
 <li>
 Effective communication and collaboration skills and ability to clearly articulate testing requirements, issues, and recommendations to technical and non-technical stakeholders
 </li>
 <li>
 Meticulous attention to detail and a strong focus on ensuring the highest quality standards are maintained throughout the testing process
 
 
 
 </li>
 </ul>
 Keywords: QA, Quality Assurance, Test Plan, Smoke, Regression, Negative, Performance, Cross Browser Testing, QA Planning, PowerPoint, Power View, Selenium, Java, Python, JUnit, HP Quality Center, Tableau, Qlik, Balsamic, JIRA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Requirements Matrix, Automated Test Scripts, White and Black Box Testing, QTP, HTML, UAT, Traceability Matrix, Mobile
 
 
 Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate&rsquo;s qualifications, experience, skills, and geography.
 
 
 National Range: $95,000 - $100,000
 
 
 Maryland Range: $95,000 - $100,000
 
 
 NYC/Long Island/Westchester Range: $95,000 - $100,000
 
 
 
 About Us
 
 
 
 Join us at BDO, where you will find more than a career, you&rsquo;ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
 
 
 At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
 
 
 BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm&rsquo;s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm&rsquo;s success, with no employee contributions.
 
 
 We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On
 
 
 <ul>
 <li>
 Welcoming diverse perspectives and understanding the experience of our professionals and clients
 </li>
 <li>
 Empowering team members to explore their full potential
 </li>
 <li>
 Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
 </li>
 <li>
 Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
 </li>
 <li>
 Focus on resilience and sustainability to positively impact our people, clients, and communities
 </li>
 <li>
 BDO Total Rewards that encompass so much more than traditional &ldquo;benefits.&rdquo; Click here to find out more!
 </li>
 <li>
 Benefits may be subject to eligibility requirements.
 
 
 
 </li>
 </ul>
 Equal Opportunity Employer, including disability/vets
 
 
 Click here to find out more!
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
 
 
 "BDO USA, P.A. is an EO employer M/F/Veteran/Disability"
 
 
</div>

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