assurance manager

Pharco Corporation

<div>
 
 
 Position Overview:
 
 
 
 We are seeking an experienced and dynamic Quality Assurance (QA) Manager to lead our QA operations at
 
 AMRIYA
 
 manufacturing facility. The ideal candidate will have a robust background in sterile pharmaceutical manufacturing and a deep understanding of GMP regulations.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and manage the
 
 Quality Assurance department
 
 , ensuring full compliance with
 
 GMP standards
 
 and regulatory requirements.
 </li>
 <li>
 Design, implement, and sustain
 
 quality systems and procedures
 
 for both sterile and non-sterile manufacturing operations.
 </li>
 <li>
 Oversee
 
 site QA activities
 
 with a focus on
 
 audit readiness
 
 and continued
 
 cGMP compliance
 
 .
 </li>
 <li>
 Direct the
 
 investigation of deviations
 
 ,
 
 CAPAs
 
 , and
 
 OOS incidents
 
 related to GxP activities.
 </li>
 <li>
 Monitor and verify the compliance of
 
 utilities, water systems, and environmental conditions
 
 in accordance with quality standards.
 </li>
 <li>
 Conduct
 
 risk assessments
 
 , identifying potential issues through
 
 root cause analysis
 
 and implementing
 
 preventive actions
 
 .
 </li>
 <li>
 Manage validation and compliance efforts to ensure
 
 consistent product quality
 
 and adherence to specifications.
 </li>
 <li>
 Serve as the point of contact for
 
 regulatory communications
 
 and coordinate responses with internal stakeholders.
 </li>
 <li>
 Collaborate cross-functionally to
 
 drive process improvements
 
 and maintain high-quality standards.
 </li>
 <li>
 
 Coach, train, and mentor
 
 QA personnel, fostering a culture of
 
 continuous improvement
 
 and
 
 quality excellence
 
 .
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in
 
 Pharmacy or Science
 
 .
 </li>
 <li>
 At least
 
 10 years of experience in Quality Assurance
 
 , with a strong background in
 
 sterile pharmaceutical manufacturing
 
 .
 </li>
 <li>
 Minimum
 
 3 years of experience in a leadership or managerial role
 
 within QA.
 </li>
 <li>
 Familiarity with
 
 global regulatory agencies
 
 and compliance requirements.
 </li>
 <li>
 Demonstrated
 
 leadership capabilities
 
 , with a track record of managing high-performing QA teams.
 </li>
 <li>
 Excellent
 
 communication
 
 ,
 
 analytical
 
 , and
 
 problem-solving
 
 skills.
 </li>
 <li>
 Detail-oriented and
 
 highly organized
 
 , with the ability to manage multiple priorities efficiently.
 </li>
 </ul>
 
 
</div>

Quality Assurance Manager

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
We are changing the way people think about customer service, and we need your help!
 We are seeking a Quality Assurance Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and success of our clients.
 
As Quality Assurance Manager, You Will…
 
<ul>
<li>Lead conversations, both written and verbal, with clients and team members of all levels</li>
<li>Ensure assigned Key Performance Indicators are achieved (Ex. Call Handle Time, Email Response Time, Quality and Customer Satisfaction Indices)</li>
<li>Identify trends and challenges, and develop plans to correct problem areas</li>
<li>Work closely with the Training team to ensure new-hires and tenured team members are receiving effective training</li>
<li>Ensure compliance operating processes and procedures, including all required security measures</li>
<li>Utilize essential soft skills to deliver guidance to team members of every level</li>
<li>Flex as needed to our fast-paced, fun, and exciting work environment that changes quickly to meet the needs of the business</li>
</ul>
As Quality Assurance Manager, You Have…
 
<ul>
<li>3-5 years of experience in a leadership role, preferably in the customer service industry</li>
<li>Bachelor Degree or other post-secondary degree in a relatable field</li>
<li>Excellent verbal & written communication skills and strong emotional intelligence</li>
<li>Leadership, decision-making and analytical skills</li>
<li>Ability to evaluate and synthesize data</li>
<li>Excellent attention to detail</li>
<li>Strong aptitude for process thinking</li>
<li>Strong knowledge of Word, Excel & Powerpoint</li>
<li>Some travel may be required</li>
</ul>

Confidential Government

<div>
 
 The Quality Assurance Director , is in charge of supervising the production process to make sure that all products meet consistent standards. Their duties include developing and implementing quality control tests, inspecting products at various stages and writing reports documenting production issues.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Implementing methods to inspect, test and evaluate products and production equipment
 </li>
 <li>
 Ensuring that products adhere to quality standards
 </li>
 <li>
 Preparing reports by collecting, analyzing and summarizing data
 </li>
 <li>
 Working according to deadlines for the delivery of products
 </li>
 <li>
 Training and managing production line staff in production practices and quality assessment of goods
 </li>
 <li>
 Tracking products through the manufacturing process to guarantee that each part of the process is correct
 </li>
 <li>
 Performing detailed and recorded inspections of final products so the products are up to industry and company standards
 </li>
 <li>
 Eliminating products that are not up to standards and finding the reasons for product problems
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Degree in Business administration , Economics , or similar field.
 </li>
 <li>
 Outstanding negotiating and decision-making skills.
 </li>
 <li>
 Strong leadership and communication skills.
 </li>
 <li>
 Ability to tend to emergencies outside of normal working hours.
 </li>
 </ul>
 
 
</div>

Madre Integrated Engineering

<div>
 <ul>
 <li>
 15+ years of Experience in oil &amp; Gas industry in QA/QC Field.
 </li>
 <li>
 BE in civil Engineering
 </li>
 <li>
 Qatar Energy Approval as QA/QC Lead Engineer or Manager.
 </li>
 <li>
 Review and approve civil method statements, Inspection Test Plans (ITPs), and work procedures.
 </li>
 <li>
 Conduct site inspections and quality audits to ensure adherence to design specifications and quality standards.
 </li>
 <li>
 Ensure proper documentation, filing, and traceability of QA/QC records (inspection reports, test results, NCRs, etc.).
 </li>
 </ul>
</div>

Hilton

<div>Quality Assurance Manager - Waldorf Astoria Doha Lusail
Our customers expect every aspect of our business to be of a certain standard and rightly so, our company by it&rsquo;s very name represents quality so the role of the quality assurance manager is critical to the business upholding it&rsquo;s first class reputation within the industry. 
 
What will I be doing?
As a Quality Assurance Manager, you will be responsible for performing the following tasks to the highest standards:
<ul><li>An expert in all aspects of the membership agreement, you will be ensuring new members feel comfortable with the legal and operational terminology of the sales agreement</li>
<li>Following up with new members after their return home, you will be answering any questions they may have</li>
<li>Ensure the refer a friend program is understood and auctioned</li>
<li>Ensure that all guests are leaving the presentation feeling more confident in the brand quality than when they arrived offering solutions to guests declining full membership</li>
</ul>What are we looking for?
A Quality Assurance Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Be presentable and able to represent the brand at the level required</li><li>
Have a skill in empathizing and communicating with guests from all backgrounds with strength and belief in the brand, product and systems you are implementing</li><li>
Find it natural to enthuse others in the attraction of the local area and property itself, enhancing volume opportunities</li><li>
Proficient time management skills and ability to multi task is crtical to this varied and exiting role</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Experience in the vacation ownership industry</li></ul> 
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Quality Assurance Manager - Waldorf Astoria Doha Lusail

Abacus

<div>
 
 
 Company Description
 
 
 
 
 
 
 Abacus has been providing advanced business solutions for more than 35 years to help organizations realize their potential. Our solutions are the result of a convergence of the latest business practices and cutting-edge technologies, and we emphasize the value of working collaboratively with clients.
 
 
 
 
 
 
 About the job
 
 
 <ul>
 <li>
 Monitor customer service performance at the agent and project level
 </li>
 <li>
 Continuously come up with plans to improve Quality across project
 </li>
 <li>
 Identify training needs and organize training to meet quality standards
 </li>
 <li>
 Help agents improve their performance with specific instructions and constant support
 </li>
 <li>
 Design Training Programs that relate &amp; contribute towards strategic goals
 </li>
 <li>
 Ensure day to day Quality operations are managed effectively &amp; efficiently
 </li>
 <li>
 Conduct audits as per defined guidelines and sampling for transaction monitoring
 </li>
 <li>
 Create and publish regular reports with management and clients (daily, weekly, monthly)
 </li>
 <li>
 Identify gaps and conduct feedback and refresher sessions with agents to improve quality of calls
 </li>
 <li>
 Drive calibration sessions with internal or external with client
 </li>
 <li>
 To conduct quality induction for new hire batch
 </li>
 <li>
 Provide employees with training and coaching to help them improve their calls handling skills
 </li>
 <li>
 Track the performance of employees to identify trends and make sure they meet performance goals
 </li>
 <li>
 Review current standards and policies, drive process improvement initiatives
 </li>
 <li>
 Keep records of quality reports, statistical reviews, and relevant documentation
 </li>
 <li>
 Analyze the data gathered, plan accordingly to improve quality &amp; Customer experience
 </li>
 </ul>
 
 
 Compensation &amp; Benefits:
 
 
 <ul>
 <li>
 
 💰 Salary: Market Competitive (Based on experience and expertise).
 
 </li>
 <li>
 
 📅
 
 34 Paid Leaves Annually &ndash; Work-life balance is important to us.
 </li>
 <li>
 📈 Annual Increment &ndash; Performance-based growth opportunities.
 </li>
 <li>
 💼 Provident Fund &amp; EOBI &ndash; Secure your future with our financial benefits.
 </li>
 <li>
 🏥 Comprehensive Medical Insurance &ndash; Coverage for you and your family.
 </li>
 <li>
 📜 Permanent Position with Growth Prospects &ndash; Stability and career advancement.
 </li>
 </ul>
 
 
</div>

Assistant Quality Assurance Manager

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a highly skilled and experienced Safety and Quality Assurance Manager to join our team in Madinah, Saudi Arabia. This position is open exclusively to Saudi nationals. As the Safety and Quality Assurance Manager, you will be responsible for developing, implementing, and overseeing comprehensive safety and quality assurance programs across our organization.<ul><li>
Develop and maintain safety management systems and quality assurance processes</li><li>
Conduct regular risk assessments and implement mitigation strategies</li><li>
Ensure compliance with Saudi Arabian safety regulations and international quality standards</li><li>
Lead internal audits and coordinate external audits to maintain certifications</li><li>
Analyze safety and quality data to identify trends and areas for improvement</li><li>
Develop and deliver safety training programs for employees at all levels</li><li>
Investigate incidents, accidents, and near-misses, implementing corrective actions</li><li>
Collaborate with department heads to integrate safety and quality practices into daily operations</li><li>
Manage a team of safety and quality professionals, providing guidance and mentorship</li><li>
Prepare and present regular reports to senior management on safety and quality performance</li><li>
Stay updated on industry best practices and emerging technologies in safety and quality management</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Engineering, Safety Management, or a related field</li><li>
Minimum of 5-7 years of experience in safety and quality assurance roles, preferably in manufacturing or industrial settings</li><li>
Proven track record in developing and implementing safety management systems and quality assurance processes</li><li>
Strong knowledge of Saudi Arabian safety regulations and standards</li><li>
Familiarity with international quality standards, such as ISO 9001</li><li>
Relevant safety certifications (e.g., NEBOSH, OSHA) are highly desirable</li><li>
Excellent analytical and problem-solving skills with a keen eye for detail</li><li>
Strong leadership abilities with experience in managing and mentoring teams</li><li>
Proficiency in data analysis and reporting, with the ability to use relevant software tools</li><li>
Excellent communication skills in both Arabic and English</li><li>
Must be a Saudi national</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Safety and Quality Assurance Manager (Saudi National Only)

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