(fluent german & english) customer support consultant (turkey, remote) Jobs in Turkish English Is Required Jobs In Ankara

(fluent german & english) customer support consultant (turkey, remote)

at your service agent - fluency in turkish & english is required Jobs in Turkish English Is Required Jobs In Ankara

at your service agent - fluency in turkish & english is required

customer service team leader (german/arabic/english) Jobs in Turkish English Is Required Jobs In Ankara

customer service team leader (german/arabic/english)

customer support agent (arabic + kurdish + english) Jobs in Turkish English Is Required Jobs In Ankara

customer support agent (arabic + kurdish + english)

customer support agent (kurdish/english) Jobs in Turkish English Is Required Jobs In Ankara

customer support agent (kurdish/english)

at your service agent fluency

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25149963<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>JW Marriott Hotel Ankara, Kizilirmak Mah. Muhsin Yazicioglu Cad. No: 1 Sogutozu, Ankara, T&uuml;rkiye, T&uuml;rkiye, 6520<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><p><b><br>
CANDIDATE PROFILE</b></p><ul><li>Excellent command of Turkish &amp; English is required.</li><li>University degree in Linguistic, Hotel and Restaurant Management, Hospitality, Business Administration, or related major</li><li>No work experience required</li></ul><p></p><p><b><br>
POSITION SUMMARY</b></p><ul><li>Operate telephone switchboard station in order to answer telephone calls.</li><li>Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.</li><li>Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.</li><li>Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction.</li><li>Provide information to guests about room features, property amenities, and local areas of interest.</li></ul><p></p><p><i><br>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels, d&uuml;nyan&#305;n d&ouml;rt bir yan&#305;nda al&#305;&#351;ageldi&#287;iniz rahatl&#305;&#287;&#305; sa&#287;lamaya devam ederken her f&#305;rsatta yenilik&ccedil;i yakla&#351;&#305;m&#305;n&#305; s&uuml;rd&uuml;r&uuml;yor ve misafirperverlik sanat&#305;n&#305; daha da geli&#351;tirmeye &ccedil;al&#305;&#351;&#305;yor. Bir Marriott Hotels &ccedil;al&#305;&#351;an&#305; olarak, ya&#351;ayan miras&#305;m&#305;z&#305; destekleyip geli&#351;tiren, d&uuml;&#351;&uuml;nceli, samimi ve gelece&#287;e bakan bir hizmet anlay&#305;&#351;&#305;yla &quot;M&uuml;kemmel Misafirperverlik. Her Zaman&quot; s&ouml;z&uuml;n&uuml; yerine getirmeye yard&#305;mc&#305; olursunuz. Sizi d&uuml;nya genelinde misafirperverlikle e&#351; anlaml&#305; olan Marriott Hotels'de bir kariyer ke&#351;fetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;ne kat&#305;l&#305;rs&#305;n&#305;z. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri <b>tercih edin</b>, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye <b>ba&#351;lay&#305;n</b>, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi <b>olun</b> ve hayallerinize ula&#351;may&#305; <b>ba&#351;ar&#305;n</b>.<br>
</p><div>
<br>
JW Marriott, Marriott International'&#305;n l&uuml;ks portf&ouml;y&uuml;n&uuml;n bir par&ccedil;as&#305;d&#305;r ve d&uuml;nyan&#305;n d&ouml;rt bir yan&#305;ndaki &#351;ehirlerde ve farkl&#305; tatil yerlerinde 100'&uuml; a&#351;k&#305;n harika tesisten meydana gelir. JW, &ccedil;al&#305;&#351;anlar&#305;m&#305;z&#305;n &ouml;nce geldi&#287;ine inan&#305;r. &Ccedil;&uuml;nk&uuml; siz mutlu olursan&#305;z misafirlerimiz de mutlu olur. JW Marriott &ccedil;al&#305;&#351;anlar&#305; kendinden emin, yenilik&ccedil;i, samimi ve yarat&#305;c&#305;d&#305;r. Markayla ayn&#305; ad&#305; ta&#351;&#305;yan &#351;irketin kurucusu J.Willard Marriott'&#305;n miras&#305;n&#305;n ta&#351;&#305;y&#305;c&#305;s&#305;d&#305;r. Otellerimiz, bir toplulu&#287;un par&ccedil;as&#305; olaca&#287;&#305;n&#305;z ve farkl&#305; k&uuml;lt&uuml;rlerden i&#351; arkada&#351;lar&#305;ndan olu&#351;an bir grupla ger&ccedil;ek bir yol arkada&#351;l&#305;&#287;&#305;n&#305;n tad&#305;n&#305; &ccedil;&#305;karaca&#287;&#305;n&#305;z benzersiz bir i&#351; deneyimi sunuyor. JW; e&#287;itim, geli&#351;im, takdir f&#305;rsatlar&#305; ve en &ouml;nemlisi, b&uuml;t&uuml;nc&uuml;l mutlulu&#287;a odakl&#305;, tutkular&#305;n&#305;z&#305;n pe&#351;inden gidebilece&#287;iniz l&uuml;ks bir ortam vadediyor. Misafirlere son derece &ouml;zenli davranmak, &ccedil;al&#305;&#351;anlar&#305;m&#305;za g&ouml;sterdi&#287;imiz &ouml;zenle ba&#351;lar. &#304;&#351;te JW Treatment&trade; budur. JW Marriott'a kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;as&#305; olursunuz. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri <b>tercih edin</b>, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye <b>ba&#351;lay&#305;n</b>, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi <b>olun</b> ve hayallerinize ula&#351;may&#305; <b>ba&#351;ar&#305;n</b>.</div></div></div><p></p>

At Your Service Agent - Fluency in Turkish & English is Required

WOW24-7

<p><b>About the Project</b><br/>Assistento is a private lessons provider that promotes individuality in learning. We believe every student is unique, so our tutoring is tailored to each person&rsquo;s pace, abilities, and needs. Our goal is to support students in achieving lasting success through personalized methods, addressing specific challenges, and enhancing language skills.</p><p><b>Job Description</b><br/>We are looking for a motivated <b>Customer Support Agent</b> who will provide exceptional service to Kurdish-speaking parents and students. In this role, you will:</p><ul><li>Provide voice and digital support in Kurdish and English.</li><li>Handle complaints, appointment rescheduling, and general inquiries.</li><li>Conduct warm lead follow-ups in the Kurdish market segment.</li><li>Maintain accurate CRM records and ensure smooth communication.</li><li>Work fully remotely, with flexibility across digital channels.</li></ul><p><b>Candidate Requirements</b></p><ul><li><b>Languages:</b> Kurdish (C1) and English (B2).</li><li>1&ndash;2 years of experience in <b>customer service and/or B2C sales</b>.</li><li>Strong empathy, patience, and communication skills.</li><li>Familiarity with WhatsApp and email support processes.</li></ul><p><b>Why Join Us?</b></p><ul><li>Be part of an international, multilingual team.</li><li>Work in a fully remote environment.</li><li>Contribute to a mission-driven project that helps students grow and succeed.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: 3,500.00TRY - 4,500.00TRY per month</p><p>Application Question(s):</p><ul><li>How would you assess your fluency in both spoken and written English?	</li><li>How would you assess your fluency in both spoken and written Kurdish?	</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?	</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Kurdish/English)

<p><b>Location:</b> 100% Remote<br/><b>Department:</b> Sales &amp; Customer Service</p><p><b>About the Project:</b><br/>We promote individuality in learning. Every student is unique, and we tailor our tutoring to each person&rsquo;s learning pace, abilities, and needs. Our goal is to support students in achieving lasting success through personalized methods, addressing specific challenges, and enhancing language skills.</p><p><b>Role Overview:</b><br/>As a Team Leader, you will manage and coach a small team of agents across sales and customer service, ensuring excellent performance, adherence to quality standards, and smooth operations. You will act as the main point of contact for the client and help your team deliver personalized, high-quality support to students and parents.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and supervise 4&ndash;6 agents across sales and customer service channels (calls, WhatsApp, email).</li><li>Ensure consistent quality in handling customer inquiries and complaints.</li><li>Act as the primary liaison with the client, providing weekly reporting on team performance.</li><li>Train and coach team members in complaint handling, sales conversations, and process adherence.</li><li>Oversee scheduling, performance tracking, and language coverage.</li><li>Maintain regular internal communication to keep the team up to date with latest knowledge and procedures.</li></ul><p><b>Candidate Requirements:</b></p><ul><li>Languages: German C1/C2, Arabic C1/C2, English C1.</li><li>Proven experience as a Team Leader or Operations Manager in BPO or contact center environments.</li><li>Strong interpersonal and coaching skills, with the ability to motivate agents and liaise with clients.</li><li>Familiarity with CRM tools (Monday.com preferred), Aircall, and WhatsApp support.</li><li>Empathetic approach, ensuring team members are supported and students&rsquo; individual learning needs are met.</li></ul><p><b>Why Join Us:</b></p><ul><li>Work remotely from anywhere.</li><li>Contribute to a project focused on personalized learning and student success.</li><li>Lead a team where empathy, quality, and individualized support are valued.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: 90,000.00TRY - 110,000.00TRY per month</p><p>Application Question(s):</p><ul><li>How would you assess your fluency in both spoken and written German?	</li><li>How would you assess your fluency in both spoken and written English?	</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?	</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Service Team Leader (German/Arabic/English)

<p>We are seeking empathetic and proactive <b>Customer Support Agents</b> to join our growing international team. You will be the first point of contact for parents and students, ensuring smooth communication, resolving issues, and supporting the learning journey. This is a 100% remote position.</p><p><b>Responsibilities</b></p><ul><li>Handle <b>inbound calls, WhatsApp messages, and emails</b> from parents and students.</li><li>Resolve issues such as <b>rescheduling, parent complaints, and teacher no-shows</b> with professionalism.</li><li>Conduct <b>inbound sales calls</b> to warm leads generated through marketing campaigns.</li><li>Deliver clear, empathetic, and solution-oriented communication across channels.</li><li>Ensure accurate updates and case management in internal systems.</li><li>Collaborate with colleagues to maintain high-quality service standards.</li></ul><p><b>Requirements</b></p><ul><li>Proficiency in <b>Arabic (C1), Kurdish (C1), and English (B2 or higher)</b>.</li><li>Proven <b>B2C sales experience</b>.</li><li>Experience in handling <b>sensitive conversations</b>, especially in contexts involving parents and children.</li><li>Strong multitasking ability across phone, chat, and email communication.</li><li>Reliable, organized, and comfortable working in a <b>remote environment</b>.</li></ul><p><b>We Offer</b></p><ul><li>100% remote position with flexible setup.</li><li>Competitive compensation based on experience.</li><li>Opportunity to join an international, mission-driven team.</li><li>Training and support to help you succeed.</li><li>Long-term growth potential as the team scales.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: 40,000.00TRY - 60,000.00TRY per month</p><p>Application Question(s):</p><ul><li>How would you assess your fluency in both spoken and written Kurdish?	</li><li>How would you assess your fluency in both spoken and written English?	</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?	</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic + Kurdish + English)

<div><p>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.</p><p></p><p>
This Position reports to:</p>
Service Delivery Manager<p></p><div><b><br>
Key Responsibilities</b></div><div></div><div><ul><li>
Implement and maintain cybersecurity measures for SCADA and Telecom systems. Monitor and respond to cyber threats, incidents and vulnerabilities.Manage SIEM, Firewall, Anti-Malware, IDS/IPS systems</li><li>
Perform software patching, antivirus/malware updates and system hardening. Conduct penetration testing and vulnerability assessments. Ensure Zero Trust Architecture is implemented and maintained</li><li>
Track and manage software licenses, asset register, and EoL/EoS of network devices. Track and propose upgrades for firewall and network hardware/software</li><li>
Analyze logs from LogRhythm SIEM, McAfee ePO, Nazomi Guardian</li><li>
Conduct root cause analysis after incidents. Perform behavioral anomaly detection (UEBA). Actively participated in status meetings to review service performance, address risks, and provide actionable insights based on threat analysis and system trends. Preparing and delivering daily operational reports summarizing security alerts, system health, and ongoing activities</li><li>
Compiling weekly activity reports highlighting key achievements, identified risks, and ongoing mitigation efforts. Producing monthly performance and compliance reports including incident summaries and root cause analysis, status of patch and updates, summary of system performance metrics</li></ul><p></p><p><b>
Qualifications:</b></p><p></p><ul><li>
Bachelor&rsquo;s degree in Automation, Electrical &amp; Electronics Engineering, or related field.</li><li>
5+ Years experience in Cyber Security Technologies</li><li>
Relevant certifications such as GICSP, CCNP, CCIE, IEC 62443 Cybersecurity Expert or equivalent</li><li>
Demonstrated experience in SCADA/ICS environments and NIST SP 800-53 standards</li><li>
Expertise in threat intelligence, incident response, vulnerability management, and network segmentation</li><li>
Fluency in English, native in Turkish</li><li>
Hands-on experience in configuring and managing wired and wireless networks, firewalls and network security, with skills in diagnosing and troubleshooting network devices would be an advantage</li></ul></div><p></p><p>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</p></div>

Cyber Security Engineer

VEYKA CONSTRUCTION INC.

<div>
 <p>
  <span>
   We are currently looking for a
  </span>
  <strong>
   Mechanical Engineer
  </strong>
  <span>
   to join our growing team at our headquarters in Ankara, Turkey.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications:
  </strong>
 </p>
 <p>
  <span>
   &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Mechanical Engineering
  </span>
 </p>
 <p>
  <span>
   &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English
  </span>
 </p>
 <p>
  <span>
   &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 2 years' experience in HVAC, plumbing and fire protection works for building construction projects designed and built to U.S. Standards
  </span>
 </p>
 <p>
  <span>
   &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of associated ASHRAE, NFPA, ANSI, ASTM, ASME, OSHA regulations
  </span>
 </p>
 <p>
  <span>
   &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in AutoCAD and MS Office software
  </span>
 </p>
 <p>
  <span>
   &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Residing in Ankara and flexibility in frequently traveling to our construction sites abroad
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How to Apply:
  </strong>
 </p>
 <ul>
  <li>
   If you are interested in this position, please submit your resume to
   <strong>
    cv@veyka.com
   </strong>
   with the subject line:
   <strong>
    "Mechanical Engineer Job Application &ndash; [Your Name]"
   </strong>
   &rdquo;
  </li>
 </ul>
</div>


Mechanical Engineer

Expeditors

<div></div><div><ul><div>Full-time</div></ul><div></div><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><p>
We take care of our employees, and they take care of our customers!</p><p>
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.</p><p>
Our Mission</p><p>
We recruit, train, and retain the very best logistics and technical experts the world over. <b>We love to promote from within</b> - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
Air Export AOG Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:?</p><ul><li>
Track and Trace shipments.</li><li>
Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.</li><li>
Accurate and timely data entry into our operating system.</li><li>
Dispatch freight.</li><li>
Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.</li><li>
Monitor reports.</li><li>
Accurate and timely client billing.</li><li>
Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.</li><li>
Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.</li><li>
Meet key performance indicators to support department, branch, product, and company goals.</li><li>
Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.</li><li>
Training and Development - must obtain required 52 hours of?annual training. (company provided)</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><p></p><div><br>
<ul><li>
Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.</li><li>
Strong organizational and prioritization skills are critical.?</li><li>
Must have the ability to work independently and in a team environment.</li><li>
Proficient computer skills - Outlook, Excel, Word, PowerPoint</li><li>
Proven background for excellent attendance.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Additional Information</b></h2></div><div><p>
Expeditors offers excellent benefits:</p><ul><li>
Paid Vacation, Holiday, Sick Time</li><li>
Health Plan: Medical</li><li>
Life Insurance</li><li>
Employee Stock Purchase Plan</li><li>
Training and Personnel Development Program</li><li>
Growth opportunities within the company</li><li>
Employee Referral Program Bonus</li></ul></div></div></div></div></div><p></p>

Air Export Agent / Ankara

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