auto claims specialist

Cox Automotive

<div>At Manheim (a Cox Automotive company), we strive to make sure every customer is completely satisfied when they do business with us. On the off chance we fall short, we do our best to make things right, pronto. That's where you come in! 
 
We're looking for an Auto Claims Specialist I to learn the ropes of resolving customer complaints and ensuring we don't make the same mistake again. Do you have the skills we're looking for? Keep reading for more details! 
 
Benefits: 
<ul><li>
We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with flexible time-off policies.</li><li>
We show our appreciation for our talent with a competitive salary package and top-notch bonus &amp; incentive plans.</li><li>
How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.</li><li>
10 days of free child or senior care through your complimentary Care.com membership.</li><li>
Generous 401(k) retirement plans with up to 6% company match.</li><li>
Employee discounts on hundreds of items, from cars to computers to continuing education.</li><li>
Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.</li><li>
Want to volunteer in your community? We encourage that and even offer paid hours for you to do so.</li><li>
We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.</li></ul> 
At Cox, we believe in being transparent - 
 
What You'll Do: 
 
From your very first day on the job, you'll receive guidance and coaching so you can learn the ropes. You'll work with everyone from buyers to sellers to dealers in coordinating and validating customer returns and claims. With Guidance, responsibilities include: 
<ul><li>
Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.</li><li>
Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision-making.</li><li>
Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases.</li><li>
Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.</li><li>
Uses appropriate levels/limits of financial approval authority to resolve cases.</li><li>
Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.</li><li>
Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.</li><li>
Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.</li><li>
Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.</li><li>
Engages with supervisor/manager to determine if escalation is required.</li><li>
Performs other duties as assigned.</li></ul> 

Who You Are: 
 
You've got a knack for negotiation. You're ethical, dependable, and trustworthy. You're eager to learn. You also have the following qualifications: 
 
Minimum: 
<ul><li>
High School Diploma/GED</li><li>
Generally, less than 2 years of experience.</li><li>
Accuracy and attention to detail.</li><li>
Organizational and time management skills.</li><li>
The ability to adapt in a fluid and changing environment.</li></ul> 

Preferred: 
<ul><li>
1+ years of automotive or body shop experience.</li><li>
Claims adjuster experience.</li></ul> 
Cox is a great place to be, wouldn't you agree? Apply today! 
 
USD 19.90 - 29.81 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

Auto Claims Specialist I (Manheim)

First Chicago Insurance Company

<div>Are you unhappy at your present job?
Are you going nowhere in your current position?
Is it time for a change? 
Are you an experienced Auto Bodily Injury Claims Specialist looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities? 
If you answered YES to the above, it's time to talk to First Chicago Insurance Company!
We offer:
<ul><li>Competitive Salaries</li><li>
Excellent benefits</li><li>
Growth opportunities!</li></ul>
Apply only if you consider yourself a career professional who loves to work, because we work hard here! 
If you are an experienced AUTO CLAIMS PROFESSIONAL (with many years of auto and especially non-standard auto related experience) we'll make sure you are COMPENSATED AS A PROFESSIONAL!! 
We are seeking an experienced Auto Bodily Injury Claims Specialist!
The Auto Bodily Injury Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. 
DUTIES &amp; RESPONSIBILITIES:<ul><li>
Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim</li><li>
Process Bodily Injury, and coverage claims in accordance with established office procedures</li><li>
Work closely with Third Parties, plaintiff counsel, Claim Director and Chief</li><li>
Operating Officer to determine necessary injury and coverage investigation</li><li>
Research case and statutory law in order to conduct proper claim investigation</li><li>
Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims</li><li>
Prepare and present claim evaluations for the appropriate settlement authority</li><li>
Maintain reasonable expense factors</li><li>
Handle other duties as assigned</li></ul> 
QUALIFICATIONS REQUIRED:<ul><li>
3-5 Years in Auto Casualty claims experience a MUST!</li><li>
Non-Standard Auto Claims experience preferred, not required</li><li>
Minimum 5 years of Auto Bodily Injury Casualty experience to be considered hybrid/remote</li><li>
Knowledge of legal and medical terminology</li><li>
Excellent negotiation, communication, written, organizational and interpersonal skills</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claims adjuster</li><li>
Proficiency in Microsoft Office products</li></ul> 
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental and Vision Reimbursement</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement
</li><li>Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul> 
Estimated Compensation Range: $54,750/year-$97,500/year*<ul><li>Published ranges are estimates</li></ul></div>

Auto Casualty Claims Specialist

Philadelphia Insurance Companies

<div>Description
Marketing Statement:
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
We a re looking for a Claims Specialist - Auto to join our team!
JOB SUMMARY 
Investigate, evaluate and settle more complex first and third party commercial insurance auto claims.
JOB RESPONSIBILITIES 
Evaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. 
Communicates with all relevant parties and documents communication as well as results of investigation. 
Thoroughly understands coverages, policy terms and conditions for broad insurance areas, products or special contracts. 
Travel is required to attend customer service calls, mediations, and other legal proceedings. 
JOB REQUIREMENTS 
High School Diploma; Bachelor's degree from a four-year college or university preferred. 
10 plus years related experience and/or training; or equivalent combination of education and experience.<ul><li>National Range : $82,800.00 - $97,300.00</li><li>Ultimate salary offered will be based on factors such as applicant experience and geographic location.</li></ul>
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. 
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx</div>

Claims Specialist - Auto

<div>Are you unhappy at your present job?
Are you going nowhere in your current position?
Is it time for a change? 
Are you an experienced Auto Liability Claims Specialist looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities? 
If you answered YES to the above, it's time to talk to First Chicago Insurance Company!
We offer:<ul><li>
Competitive Salaries</li><li>
First Year Hiring Bonus for direct applicants</li><li>
Excellent benefits</li><li>
Growth opportunities!</li></ul>
Apply only if you consider yourself a career professional who loves to work, because we work hard here!
If you are an experienced CLAIMS PROFESSIONAL (with many years of auto and especially nonstandard auto related experience) we'll make sure you are COMPENSATED AS A PROFESSIONAL!!
We have openings in our Bedford Park, IL and Oak Brook, IL offices!
This talented individual must possess previous experience in the investigation, determination of coverage, prompt evaluation of both First and Third Party auto property damage claims with an eye towards prompt, courteous and economical resolution of both First and Third Party related property damage claims.
DUTIES &amp; RESPONSIBILITIES:<ul><li>
Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim</li><li>
Honor/decline/negotiate first and third party liability claims upon completion of coverage/policy investigation and analysis of damages and liability</li><li>
Work directly with internal and external customers to develop evidence and establish facts on assigned claims</li><li>
Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims</li><li>
Prepare and present claim evaluations for the appropriate settlement authority</li><li>
Notify the Underwriting Department of any adverse information uncovered in the course of the investigation</li><li>
Familiarity with unfair claim practices in states where doing business</li><li>
Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service</li><li>
Provide customer service both to internal and external customers</li><li>
Handle other duties as assigned</li></ul> 
QUALIFICATIONS REQUIRED:<ul><li>
2 years previous auto liability and PD claims experience A MUST!</li><li>
Non-Standard Auto Claims experience a plus, not required</li><li>
Minimum 5 years experience in auto liability and PD claims for Hybrid consideration.</li><li>
Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills</li><li>
General working knowledge of policies, file procedures, state rules and regulations</li><li>
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster</li></ul> 
Preferred:<ul><li>
College degree</li><li>
Prior auto claims experience</li><li>
Ability to use on-line claims system</li><li>
Bi-lingual a plus!</li></ul> 
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental and Vision Reimbursement</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul> 
Estimated Compensation Range: $41,600/year-$75,000/year*<ul><li>Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.</li></ul></div>

Auto Property Damage Claims Specialist

USAA

<div>Location Phoenix, Arizona
<div><div><div>Job ID</div><div>
R0116675</div></div>
<div><div>Date posted</div><div>
04/08/2026</div></div>
</div><div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity<div></div><div><div><div><div><div><div><div><div><div>
As a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed.
Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion.
We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Phoenix, AZ location. Relocation assistance is not available for this position.
What you'll do:<ul><li>
Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.</li><li>
Negotiates liability for comparative negligence (claimant or adverse carrier).</li><li>
Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.</li><li>
Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).</li><li>
Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.</li><li>
Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions</li><li>
Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.</li><li>
Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.</li><li>
Applies developing knowledge of P&amp;C insurance industry products, services, to include P&amp;C insurance policy contracts, coverages and internal claims handling process and procedures.</li><li>
Applies intermediate knowledge of Auto Physical Damage to adjust claims.</li><li>
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>
May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
High School Diploma or General Equivalency Diploma</li><li>
1 year of customer service experience.</li><li>
Progressive experience handling low complexity auto non injury liability claims.</li><li>
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li><li>
Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.</li><li>
Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li><li>
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.</li><li>
Successful completion of a job-related assessment may be required.</li></ul>
What sets you apart:<ul><li>
One or more years of auto liability claims experience managing claims from initial contact through resolution</li><li>
Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills</li><li>
At least two years of customer service experience, demonstrating strong communication and problem-solving skills</li><li>
Proven experience with comparative negligence and shared liability determinations</li><li>
Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions</li><li>
Proficiency with Guidewire or similar claims management systems</li><li>
Bachelor&rsquo;s degree or industry designation (e.g., AIC, CPCU)</li><li>
Military experience through service or as a military spouse</li></ul>
Compensation range: The salary range for this position is: $51,370 - $86,680.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
</div></div></div></div></div></div></div></div></div>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Auto Adjuster

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