auto service dispatcher

Sheehy Auto

<div><p><b>Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond!</b></p>
<p>
If you&rsquo;re an experienced automotive technician with a passion for precision, leadership, and the elevated standards of a luxury brand, this is your opportunity to step into a pivotal role at our Volvo dealership. We&rsquo;re looking for a Shop Dispatcher who can keep our service department running smoothly while mentoring the next generation of technicians.</p>
<p><b>
Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups, representing some of the industry's best brands with over 25 locations. Sheehy Auto Stores prides itself on finding the best team members, both experienced and new to the industry, who have that desire to achieve. If this sounds like you, we want YOU to be part of our team!</b></p><br>
<p></p>
<p><b>
Sheehy Auto Stores</b> is seeking a <b>Service Dispatcher</b>. As a <b>Service Dispatcher</b>, you will be responsible for maintaining an efficient workflow in the shop. You will dispatch work to the appropriate technicians based on skill level while ensuring promise times are met. You must master time management, multitasking, and adjusting jobs on the fly.</p>
<div>
What You&rsquo;ll Do:</div>
<ul><li>Coordinate and assign repair orders to technicians based on skill level, workload, and shop capacity</li></ul>
<ul><li>Ensure efficient workflow and timely completion of all service tasks</li></ul>
<ul><li>Serve as a technical resource for the team, offering guidance and hands-on support when needed</li></ul>
<ul><li>Mentor and develop entry-level and apprentice technicians, fostering a culture of learning and excellence</li></ul>
<ul><li>Maintain clear communication between service advisors, technicians, and management</li></ul>
<ul><li>Uphold Volvo&rsquo;s commitment to safety, quality, and customer satisfaction</li></ul>
<div></div>
<div>What You Bring:</div>
<ul><li>Proven experience as an automotive technician, ideally with a luxury vehicle brand (Volvo experience is a plus)</li></ul>
<ul><li>Strong understanding of diagnostic processes, repair procedures, and shop operations</li></ul>
<ul><li>Natural leadership skills with the ability to coach, motivate, and support developing technicians</li></ul>
<ul><li>Exceptional organizational abilities and a calm, solutions-focused mindset</li></ul>
<ul><li>A commitment to delivering a premium service experience</li></ul><br>
<div></div>
<p><b>
We don't take a &quot;one-size-fits-all&quot; approach regarding our employees Benefits. Our programs are designed to improve your life at work and home.</b></p>
<ul>
<li>Health, Vision, and Dental Insurance</li>
<li>Paid Maternity &amp; Paternity after one year of employment</li>
<li>Paid Training</li>
<li>Career Advancement</li>
<li>401(K) and profit sharing</li></ul><br>
<p></p>
<p><b>
Requirements</b></p>
<ul>
<li>Prior Automotive Dealership experience/knowledge is a must.</li>
<li>Attention to detail with excellent customer service, communication, and interpersonal skills.</li>
<li>Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.</li>
<li>Must be authorized to work in the USA</li>
<li>Able to pass pre-employment background checks, MVR, and drug screen</li>
<li>Must have a valid driver's license with a clean driving record</li></ul><br>
<p></p>
<p>
Our company maintains a strong policy of equal employment opportunities for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.</p>
<p><b>
Sheehy Auto Stores is an Equal Employment Opportunity Employer</b></p></div>

Automotive Service Dispatcher Volvo

Inver Grove Honda

<div><h1 class="jobSectionHeader"><b>Service Dispatcher</b></h1>
<p><b>
Job Type:</b> Full-Time<br>
<b>Compensation:</b> $50,000 &ndash; $72,000 per year (based on experience)</p>
<p></p>
<h2 class="jobSectionHeader"><b>About the Role</b></h2>
<p>
Inver Grove Honda is seeking an organized and motivated <b>Service Dispatcher</b> to coordinate workflow within our service department. This role is responsible for assigning repair orders to technicians, managing shop productivity, and ensuring efficient communication between technicians, service advisors, and management.</p>
<p>
The Service Dispatcher plays a critical role in maintaining shop efficiency, minimizing technician downtime, and supporting a smooth customer service experience.</p>
<p></p>
<h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2>
<ul><li>Transport parts to various locations</li></ul>
<ul><li>Distribute work load to technicans</li></ul>
<ul><li>Pick up and transport technicians between dealership buildings as needed.</li></ul>
<ul><li>Deliver vehicles to technicians at various locations throughout the dealership.</li></ul>
<ul><li>Respond to cashier requests by retrieving and staging customer vehicles for pickup.</li></ul>
<ul><li>Prepare rental vehicles for customer use, including cleaning, fueling, and staging.</li></ul>
<ul><li>Remove trash from Honda South daily using a side-by-side utility vehicle.</li></ul>
<ul><li>Assist service advisors, cashiers, and dispatchers with operational and administrative tasks.</li></ul>
<ul><li>Provide general assistance and support to customers as needed.</li></ul>
<ul><li>Open and operate car wash facilities when required.</li></ul>
<ul><li>Pick up parts from external vendors and local businesses.</li></ul>
<ul><li>Test-drive vehicles on behalf of technicians when requested.</li></ul>
<ul><li>Support managers with assigned tasks and responsibilities.</li></ul>
<ul><li>Dispatch Saturday shop work assignments to technicians on a monthly basis.</li></ul>
<ul><li>Perform other related duties as assigned.</li></ul>
<ul><li>Consistently follow all safety guidelines and dealership procedures.</li></ul><br>
<p></p>
<p></p>
<h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<ul><li>High school diploma or GED required</li><li>Previous automotive dealership experience preferred</li><li>Prior dispatching, service advisor, or technician experience strongly preferred</li><li>Strong organizational and multitasking skills</li><li>Ability to manage priorities in a fast-paced environment</li><li>Excellent communication and teamwork skills</li><li>Strong attention to detail and accuracy in documentation</li><li>Basic computer proficiency with dealership management systems preferred</li></ul>
<p></p>
<h2 class="jobSectionHeader"><b>Skills That Lead to Success in This Role</b></h2>
<ul><li>Workflow coordination and prioritization</li><li>Strong communication with technicians and advisors</li><li>Problem solving in high-volume environments</li><li>Time management and organization</li><li>Attention to operational efficiency</li></ul>
<p></p>
<h2 class="jobSectionHeader"><b>Work Environment</b></h2>
<ul><li>Fast-paced automotive service department</li><li>Frequent communication with technicians, advisors, and management</li><li>Primarily indoor work environment with occasional shop floor interaction</li><li>Team-oriented dealership culture focused on efficiency and customer satisfaction</li></ul>
<p></p>
<h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li>Salary: $50,000 - $72,000 annually</li>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>401(k) retirement plan</li>
<li>Employee discounts on vehicles and service</li>
<li>Career growth opportunities within the dealership</li>
</ul><p></p><h2 class="jobSectionHeader"><b>Schedule</b></h2>
<ul><li>Full-time position</li><li>Monday &ndash; Friday with rotating Saturdays as needed</li></ul></div>

Dealership Service Dispatcher

Nittany Express

<p><b>Part-Time Office Manager / Dispatcher &ndash; Taxi &amp; Auto Services</b></p><p>We are a growing company offering taxi service, shuttle transportation, mechanic services, and car wash and parking. We are seeking a reliable and organized Part-Time Office Manager / Dispatcher to assist with daily operations and support management.</p><p><b>Responsibilities:</b></p><ul><li>Dispatch and schedule drivers for taxi and shuttle services</li><li>Answer phones, provide pricing, and book customers</li><li>Create invoices and maintain accurate records</li><li>Schedule and coordinate mechanic work and vehicle service</li><li>Communicate with drivers, mechanics, and customers to ensure smooth operations</li></ul><p><b>Requirements:</b></p><ul><li>Strong communication and customer service skills</li><li>Organized, dependable, and able to multitask</li><li>Basic computer skills (email, scheduling, invoicing)</li><li>Ability to work in a fast-paced environment</li></ul><p><b>Preferred:</b></p><ul><li>Experience in dispatching, office work, or customer service</li><li>Transportation or auto service experience is a plus</li><li>Knowledge of local area</li></ul><p><b>Details:</b></p><ul><li>Part-time position (flexible hours)</li><li>Pay based on experience</li></ul><p>Apply today to join our growing team!</p><p>Work Location: In person</p>

Office Manager / Dispatcher

U.S. Business Systems, Inc.

<p><b>Job Title:</b> Service Dispatcher &ndash; Copier &amp; Printer Environment<br/><b>Location:</b> Elkhart, IN<br/><b>Job Type:</b> Full-Time<br/><b>Reports To:</b> Operation Manager</p><p><b>About Us:</b><br/>We are a trusted provider of office equipment, copier and print solutions, and full-service IT support for businesses and organizations across Northern Indiana and Southwest Michigan.</p><p><b>Position Overview:</b><br/>We are seeking an experienced <b>Service Dispatcher</b> to coordinate field technicians, manage service workflows, and ensure a high-quality customer experience in a <b>copier and printer service environment</b>.</p><p>This role requires strong judgment, clear communication, and the ability to stay calm and organized while balancing competing priorities. You&rsquo;ll work closely with technicians, customers, and internal teams to keep service running smoothly and efficiently.</p><p>We&rsquo;re looking for someone who takes ownership, understands how service organizations operate, and brings a <b>practical, common-sense approach</b> to problem-solving. This is a long-term opportunity for someone who wants to be part of a team, not just a role.</p><p><b>Key Responsibilities:</b></p><ul><li>Dispatch and schedule field service technicians efficiently</li><li>Prioritize service calls based on urgency, SLAs, and customer impact</li><li>Communicate clearly with technicians and customers throughout the service lifecycle</li><li>Monitor job progress and adjust schedules as conditions change</li><li>Maintain accurate service records within our ERP system (<b>E-Auto experience is a plus</b>)</li><li>Identify workflow gaps and suggest process improvements</li><li>Support technicians with job details, parts coordination, and documentation</li><li>Contribute to a positive, team-oriented service culture</li></ul><p><b>Qualifications:</b></p><ul><li>Experience dispatching in a <b>copier, printer, or field service environment</b> (preferred)</li><li>Strong organizational and multitasking skills</li><li>Clear, professional communication style with customers and technicians</li><li>Ability to pivot quickly when schedules or priorities change</li><li>Solid understanding of how service operations impact the business</li><li>Comfortable working with ERP / service management systems</li></ul><p><i>(E-Auto experience preferred, but not required)</i></p><ul><li>Positive attitude, accountability, and team-first mindset</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 - $26.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Service Dispatcher – Copier & Printer Environment

ED MORSE AUTOMOTIVE GROUP

<div>Overview:
<div>
Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, and CO with over 50 locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.</div><div></div><p><br>
Ed Morse is currently seeking an <b>WAREHOUSE Dispatcher</b> to join our team.</p><p><b>
Role Overview:
</b></p><p>We are a fast-paced, growing wholesale auto parts distribution company serving Illinois and the 6 surrounding states. Our mission is to provide efficient, accurate, and timely delivery of quality parts to our customers.</p><p>
We&rsquo;re currently seeking a <b>Dispatcher</b> who thrives in a dynamic environment and enjoys solving problems, managing logistics, and keeping things moving.</p>
Responsibilities:
<div><b>
Position Summary:</b></div><div></div><div><b><br>
The Dispatcher plays a crucial role in our daily operations&mdash;coordinating delivery routes, assisting with truck loading, locating parts, and supporting drivers on the road. You&rsquo;ll be the communication hub between sales, warehouse and our delivery fleet, ensuring deliveries run smoothly and efficiently.</b></div><p><b>
Key Responsibilities:</b></p><br>
<p></p><ul><li>
Schedule and coordinate delivery routes for drivers</li><li>
Occasionally assist in loading delivery trucks accurately and efficiently</li><li>
Locate missing or misfiled parts prior to driver departure</li><li>
Take incoming calls from drivers and provide real-time problem solving and support</li><li>
Track parts inventory to ensure availability and accuracy</li><li>
Communicate with warehouse team to locate or replace lost items</li><li>
Adjust routes and dispatch plans based on traffic, driver issues, or customer changes</li><li>
Maintain accurate records of deliveries, part issues, and driver reports</li><li>
Ensure drivers leave on time and with correct manifests and parts</li></ul><br>
<div></div>
Qualifications:
<p><b>
What We're Looking For:</b></p><ul><li><b>
Experience:</b> Prior dispatch, logistics, or warehouse experience preferred (auto parts industry a plus)</li><li><b>
Skills:</b> Strong communication, multitasking, and problem-solving abilities</li><li><b>
Technical:</b> Basic computer skills (routing software, spreadsheets, etc.)</li><li><b>
Physical:</b> Ability to lift up to 50 lbs and assist with loading trucks as needed</li><li><b>
Personality:</b> Organized, reliable, calm under pressure, and team-oriented</li><li><b>
MUST BE ABLE TO PASS A BACKGROUND CHECK AND DRUG SCREEN</b></li></ul><div><b>
Why Ed Morse?</b></div><div>
In addition to a rewarding career, Ed Morse offers our employees the following:</div><ul><li>
Weekly Pay</li><li>
Uncapped earning potential! -Bonuses, Commissions, etc.</li><li>
401K with company match</li><li>
Competitive Health Benefits including:</li><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Supplemental Insurance options, Life Insurance, Short Team Disability &amp; Long-Term Disability</li><li>
Employee Assistance Program</li><li>
Quarterly Wellness Program</li><li>
Vacation Pay</li><li>
Sick Pay</li><li>
Six Paid Holidays each calendar year</li><li>
Fantastic Employee Purchase Program! &ndash; Discounts on vehicles, parts &amp; service</li><li>
Employee Referral Program- Get rewarded for working with friends!</li><li>
Become involved in our community with Ed Morse Cares</li><li>
Unlimited career potential- opportunities in multiple states with over 25 brands!</li><li>
Ongoing Education- receive manufacturer and product knowledge training.</li></ul></div>

Dispatcher -

Townsend Energy

<div><p><b>Townsend Energy, Danvers, MA.
</b></p><p>Founded in 1931, we are the local name you can depend on for energy and HVAC for residential, and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service, our customers are and will continue to be at the center of everything we do!</p><p>
We are an equal opportunity employer.</p><p><i>
We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!</i></p><p><b>
We have an immediate opening for an HVAC Service Dispatcher.</b></p><p><b>
Job Summary:
</b></p><p>The Service Dispatcher is responsible for coordinating and optimizing the service schedules for our HVAC divisions during the week. This position is an integral part of our operations team, working closely with other dispatchers, technicians, and customer service representatives to ensure timely responses to customer requests and maintain seamless communication between various departments.</p><p><b>
Benefits:
</b></p><ul><li>Medical Insurance with company contribution for individuals and family; FSA and HSA options</li><li>
Vision and Dental Insurance</li><li>
Basic Life and AD&amp;D Insurance</li><li>
Long-Term Disability</li><li>
401k with company match</li><li>
80 hours of vacation; accrued</li><li>
40 hours of sick leave
</li><li>9 Paid Holidays, including floating holidays</li><li>
Employee Assistance Program</li><li>
Group Insurance Discount available to Townsend employees for home, auto, renter's and recreational vehicles</li><li>
Discount on Townsend Energy products and services</li><li>
Group rates for elective insurance benefits - Disability; Accident; Life; Cancer; Critical Illness; Hospital Confinement; supplemental Dental</li></ul><p><b>
Job Title:</b> HVAC Service Dispatcher / Schedule Coordinator</p><p><b>
Pay: </b>$23.00 - $31.25 Per hour. We pay for experience</p><p><b>
Work Hours:</b> 7:30am - 3:30pm, Monday to Friday</p><p><b>
Work Type:</b> Full-Time</p><p><b>
Location:</b> Onsite in Danvers, MA</p><p><b>
What you will be doing:
</b></p><ul><li>Answering incoming calls, and emails</li><li>
Handling customers inquiries, providing professional and courteous responses. Ensuring all customer service requests are promptly addressed and scheduled for appropriate action</li><li>
Plans and optimize service routes to maximize efficiency and driving times while considering technician availability</li><li>
Scheduling service callsdispatching technicians</li><li>
Coordinate and schedule planned maintenance accounts</li><li>
Updating customers with service status / lead time for service calls</li><li>
Accurately update and maintain records of service calls, and customer interactions in dispatch software system</li><li>
Maintains constant communication with other dispatchers, technicians, and customer service representatives to relay vital information, updates, and changes in schedules.</li></ul><p><b>
Qualifications / Skills:
</b></p><ul><li>2 + years related experience in an office setting in customer service, dispatching, scheduling or equivalent combination of education and experience</li><li>
Familiarity with heating oil, propane, gasoline, diesel, HVAC, or power generator industry is advantageous</li><li>
Excellent communication skills and ability to remain composed under pressure.</li><li>
Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.</li><li>
Proficiency in using dispatch software, GPS, and other relevant tools.</li><li>
High school diploma or equivalent</li></ul><p><b>
Learn more about us online:</b> www.townsendtotalenergy.com</p></div>

HVAC Service Dispatcher

Parts Authority

<div>Overview:
<div>
Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.</div><div></div><div><br>
Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority&rsquo;s catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.</div><div></div><div><br>
What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.</div><div></div><div><br>
Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.</div><div></div><div><br>
Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as an Assistant Dispatcher.</div><div>
Hourly Rate $15.50</div>
Responsibilities:
<p>
We are seeking an <b>Assistant Dispatcher </b>to join our high energy, fun, and fast paced work environment. The Asssitant Dispatcher is responsible for helping scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate themselves to this job.</p><ul><li>
Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers</li><li>
Supports lead Dispatcher in ensuring that driver counts money collected and put delivery times on bills</li><li>
Work with Parts Pullers to help deliveries go out correctly</li><li>
Work with drivers to and verifies they know the correct route</li><li>
Work with customers over the phone to update them on the status of their orders</li><li>
Properly assist drivers who have difficulty with routes or any other aspect of the job</li><li>
Work well with customers</li><li>
Perform other duties as assigned.</li><li>
Maintain and promote workplace safety</li><li>
Securing and transferring cash or other assets.</li></ul>
Qualifications:
<ul><li>Must have<b> 1-2</b> years experience working as an asisistant dispatcher or dispatcher</li><li>
Extensive knowledge of area roads</li><li>
Experience in working with multiple drivers</li><li>
Prior experience working in an auto parts store is preferred.</li></ul><div></div><div><b><br>
Some of the benefits of being a part of our growing Parts Authority family:</b></div><ul><li>
Medical Coverage</li><li>
Pharmacy Coverage</li><li>
Dental Coverage</li><li>
Vision Coverage</li><li>
Basic Life and AD&amp;D</li><li>
Short Term Disability Coverage</li><li>
Voluntary Short Term Disability Coverage</li><li>
Voluntary Long Term Disability Coverage</li><li>
Flexible Spending Account</li><li>
Commuter Expense Reimbursement Account</li><li>
Health Savings Account</li><li>
Health Reimbursement Account</li><li>
Accident Insurance</li><li>
Critical Illness Insurance</li><li>
Hospital Indemnity Insurance</li><li>
ID Theft Insurance</li><li>
Legal Plan Insurance</li><li>
Pet Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Paid Holidays, Sick and Vacation</li><li>
Profit Sharing/401 (k) Plan</li><li>
Employee Discounts on Merchandise</li></ul><br>
<p></p>
EEO:
<div><i>
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.</i></div><div></div><div><i><br>
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.</i></div><div></div><div><br>
Parts Authority, LLC Privacy Notice for California Applicants</div>
Min: USD $15.50/Hr.</div>

Assistant Dispatcher

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