automobile service advisor

Holman

<div>Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What&rsquo;s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.<div><div>
Chrysler Dodge Jeep RAM Aberdeen has an outstanding opportunity for a Service Advisor to join their team!</div><div> 
What will you do?</div><div>
Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties:</div><div><ul><li>
Ability to meet &amp; greet customers with courtesy and efficiency</li></ul></div><div><ul><li>
Responsible for proving an outstanding guest experience!</li></ul></div><div><ul><li>
Determine the course of action to take and obtain customer authorization.</li></ul></div><div><ul><li>
Write up service needs and give customer accurate estimate for dollar amount and completion time of work.</li></ul></div><div><ul><li>
Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.</li></ul></div><div><ul><li>
Knowledge of warranty and service/insurance policies.</li></ul></div><div><ul><li>
Keeping customer informed and advise customer of the prognosis of their vehicle.</li></ul></div><div><ul><li>
Calling customers to set appointments and answer telephones at a timely manner.</li></ul></div><div><ul><li>
Attends/completes required training and department meetings.</li></ul></div><div> 
What are we looking for?</div><div><ul><li>
High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.</li></ul></div><div><ul><li>
Current valid driver&rsquo;s license</li></ul></div><div><ul><li>
Must have good reading, writing and math skills.</li></ul></div><div><ul><li>
Have excellent interpersonal skills and provide outstanding customer service.</li></ul></div><div><ul><li>
Ability to work retail hours</li></ul></div></div><div><div><ul><li>
Computer proficient</li></ul>
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.</div><div> 
#LI-JB1</div></div> 
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That&rsquo;s why we are listening, open to learning new things &ndash; about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It&rsquo;s The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):<ul><li>
Health Insurance</li><li>
Vision Insurance</li><li>
Dental Insurance</li><li>
Life and Disability Insurance</li><li>
Flexible Spending and Health Savings Accounts</li><li>
401(k) plan with Company Match</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays, Bereavement, and Jury Duty</li></ul>
Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:<ul><li>
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).</li><li>
Misrepresent or embellish qualifications, skills, or experience</li><li>
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)</li></ul>
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Service Advisor - CDJR Aberdeen

OilStop Drive thru Oil Change

Oilstop wants YOU. $17.00/hr to start, and up to $22.00 within your first year.No experience? No problem! Enjoy onsite training at full pay.Welcome to Oilstop, where joining our family means better pay, better benefits, and a company culture that rewards everyday good work and values team members.All we want? Good people!If you are a people person, the Oilstop family might be a great place for you.Don&rsquo;t hesitate to apply if&hellip;You have experience in Customer Service, Automotive Service, Hospitality, and Guest Services...OR you&rsquo;re simply a nice person with a great attitude!A bit about us:We have each other's backs.We care more about your attitude and values than your experience.We&rsquo;re grateful for our team members and our guests.We serve people with excellence, humbly, with a servant's heart.About the job:As an Oilstop Automotive Service Technician, you will be trained and certified to identify vehicle service needs, perform preventative automotive maintenance, and deliver an outstanding service and hospitality experience for each guest.Our Team Members love our benefits!&middot; Medical/Dental Benefits&middot; 401k Retirement Plan&middot; Employee Discounts&middot; Leadership &amp; Personal Growth Training&middot; Paid Holidays &amp; Vacation&middot; Advancement Opportunities (we promote from within!)&middot; Comprehensive training (paid) to achieve 3 certifications&middot; Additional income earned through bonusesPlease click APPLY NOW on this page for our location in West Valley City!Resumes are not required. If you have one, please attach it here.If you do not, we will provide an application that may be submitted without a resume.Employee Testimonial: https://www.youtube.com/watch?v=aPfeoctx0i8If you have experience in Customer Service, Automotive Service, Hospitality, Guest Services, OR you are just a nice person with a great attitude, the Oilstop family might be great place for you!Apply now for the Oilstop Automotive Service Technician - Customer Service position.Job Type: Full-timePay: $17.00 - $22.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid training</li><li>Professional development assistance</li><li>Tuition reimbursement</li></ul>Work Location: In person

Guest Service Advisor (Entry Level Automotive Technician)

Pep Boys

<div>Position Summary

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties &amp; Responsibilities
<ul><li>First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
</li><li>Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
</li><li>Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
</li><li>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
</li><li>Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.</li>
<li>Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
</li><li>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
</li><li>Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
</li><li>In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.</li>
<li>Maintain an organized and neat shop.</li>
<li>Adhere to all company policies, procedures, safety and environmental rules.</li>
<li>Other duties as assigned.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>High school diploma or equivalent required.</li>
<li>Valid Driver's License.</li>
<li>One year of related experience in the automotive service environment.</li>
<li>One year of sales experience preferred.</li>
<li>Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
</li><li>Strong verbal communication skills.
</li><li>Strong customer service skills.</li>
<li>Ability to work Days, Nights, Weekends, Holidays.</li></ul> 
 
Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
<ul>
<li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li>
<li>Frequent standing and walking for long periods of time.</li>
<li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li>
<li>Climb up and down ladders to retrieve and stock merchandise.</li>
<li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li>
<li>Enters and locates information on computer.</li>
<li>Presents information to small and large groups.</li>
<li>Visually verifies information, often in small print.
</li><li>Safely operates a motor vehicle.</li>
</ul>
<div><div>Benefits
</div><ul><li>Medical, dental, and vision benefits</li>
<li>Life insurance</li>
<li>Short Term Disability</li>
<li>Supplemental benefits
</li><li>401(k) with company match</li>
<li>PTO and holiday pay</li>
<li>On-demand pay partner (DailyPay)</li>
<li>Reduced benefits available for part-time team members</li>
</ul><div>Pay Range</div>
<ul><li>$13.73 to $18.00 per hour based on experience</li>
<li>Sales commission</li>
<li>Flat Rate on labor hours produced</li>
</ul></div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Automotive Customer Service Advisor

Al-Futtaim

<div>Job Requisition ID: 178502
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role

We are looking for a customer-focused and results-driven Service Advisor to join our Hangcha team in the UAE. This role is critical in representing the brand and delivering a seamless end-to-end Aftersales customer journey.

As the key point of contact between customers and the workshop, you will ensure a smooth service experience, drive customer satisfaction, and contribute to revenue growth through effective service consultation and upselling. This is a high-impact role where customer experience and commercial performance go hand in hand. 


What you will do
<ul>
<li>Act as the main point of contact for customers throughout the service journey</li>
<li>Build strong customer relationships to drive retention and loyalty</li>
<li>Consult with customers to understand their service needs and ensure accurate job allocation</li>
<li>Coordinate with workshop teams to ensure timely service updates and delivery commitments</li>
<li>Ensure vehicles are fixed right the first time by maintaining strong technical communication with technicians</li>
<li>Provide clear explanations of work completed, costs, and value of services at vehicle handover</li>
<li>Drive revenue performance through upselling and effective discount management</li>
<li>Handle customer complaints proactively and ensure timely and satisfactory resolution</li>
<li>Maintain accurate documentation and comply with SOPs and internal policies</li></ul> 


Required skills to be successful
<ul>
<li>Strong customer relationship management and communication skills</li>
<li>Good technical understanding of automotive service and repair processes</li>
<li>Strong commercial awareness with ability to upsell and achieve service revenue targets</li>
<li>Ability to handle customer concerns professionally and efficiently</li>
<li>Good coordination and organizational skills</li>
<li>Working knowledge of MS Office and SAP is preferred</li>
</ul>
About the team

You will be part of the Hangcha Aftersales team, working closely with Service Supervisors and workshop teams to deliver high-quality service experiences. The team operates in a fast-paced environment, with a strong focus on customer satisfaction, operational efficiency, and achieving revenue targets. 


What equips you for the role
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Automobile or Mechanical Engineering</li>
<li>3&ndash;5 years of experience in the automotive industry, preferably in a Service Advisor role</li>
<li>Strong technical knowledge and understanding of service processes</li>
<li>Excellent communication skills in English (basic Arabic is an advantage)</li>
<li>Customer-centric mindset with strong interpersonal skills</li>
<li>Ability to work under pressure and manage multiple priorities</li></ul> 


About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Service Advisor - Material Handling Equipment

<div>Job Requisition ID: 178495
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role 
We are looking for a customer-focused and detail-oriented Service Advisor to join our Aftersales team across the UAE. In this role, you will be the key point of contact between customers and the workshop, ensuring every customer receives professional, transparent, and efficient service experience. You will play an important role in driving customer satisfaction, service revenue, and smooth workshop operations by accurately understanding customer needs, coordinating repairs, and ensuring timely vehicle delivery. 

<div>
What you will do 
<ul><li>Welcome customers promptly and understand their vehicle service requirements clearly.</li><li>Record customer concerns accurately and prepare detailed job cards for the workshop team.</li><li>Provide repair and maintenance estimates, explain job details, and communicate timelines clearly.</li><li>Coordinate with technicians and workshop teams to monitor job progress and ensure timely completion.</li><li>Keep customers informed about the status of their vehicle, any additional repairs required, and possible delays.</li><li>Obtain approvals for extra repairs and ensure all documentation is completed accurately.</li><li>Deliver vehicles to customers, explain the work completed and invoice details, and guide them through the handover process.</li><li>Support achievement of service and other sales revenue targets through value-added services.</li><li>Handle customer concerns professionally and work towards maintaining high customer satisfaction scores.</li></ul></div> 

<div>
Required skills to be successful 
<ul><li>Strong customer service, communication and relationship management skills.</li><li>3 to 5 years of overall experience in an automobile dealership environment. At least 3 years of experience as a Service Advisor within a Service Department.</li><li>Good knowledge of automotive service processes and dealership operations.</li><li>Attention to detail when preparing estimates, repair orders, and service documentation. Working knowledge of MS Office and ERP / dealer management systems.</li></ul></div> 


About the team 
You will be part of the Aftersales Department, working closely with the workshop, technicians, and service management team to deliver excellent customer experience. The team plays a key role in maintaining service standards, driving customer retention, and supporting the business in achieving its after-sales and revenue targets. 

<div>
What equips you for the role 
<ul><li>Strong verbal communication skills and confidence in dealing directly with customers.</li><li>A service-oriented attitude, honesty, responsibility, and cultural sensitivity.</li><li>Teamwork, accountability, and a customer-first approach.</li><li>A results-driven mindset with focus on service quality, timelines, and revenue opportunities.</li><li>Ability to manage multiple customer cases in a fast-paced workshop environment.</li><li>Ability to explain technical information in a simple and customer-friendly manner.</li></ul></div> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Service Advisor

Sam's Club

<div><h2 class="jobSectionHeader">Position Summary...</h2><h2 class="jobSectionHeader">
What you'll do...</h2>
Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and hazardous material handling requirements, complying with company steel standards, and promptly correcting or reporting unsafe situations to management. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages.
Presents and maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
Monitors the status of tire and battery orders daily and assists members with appointments for installation. Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments. Assists members with tire maintenance and repair services.
Provides expert member service and recommendations by greeting members, identifying member needs, assisting with purchasing and service decisions, and resolving concerns. Uses Sam&rsquo;s Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products, explain warranties, and ensure members receive the best service and value.
Drives sales and service excellence in the TBC by communicating the value of merchandise and services and collaborating with associates across the club to promote member awareness of TBC offerings and value.
Triages and prioritizes service workflow in TBC service bays by referring to Sam&rsquo;s Garage to identify waiting members. Demonstrates awareness of the different services in the queue. Understands the time requirements needed to perform requested services. Prioritizes TBC service appointments to maximize service efficiency. Re-prioritizes members and makes recommendations to the TBC Team Lead or Technicians to meet service needs.
Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, seasonality, Point-of-Sale systems, phone, and in-person selling techniques.
Leverages technology to enhance operations and engagement by using digital tools and handheld devices to plan sales, improve the service experience, make real-time business decisions, stay informed about products and training, and encourage THE adoption of new tools among team members.
Serves as a brand advocate by valuing the member's experience in the TBC area and modeling high quality service and products. Develops and influences team members. Understands roadblocks and assists in training team members.
Provides products and services to Members in accordance with Company policies and procedures by assisting with purchasing and service decisions. Completes vehicle service requests and tests. Operates TBC equipment properly and safely. Receives, stores, and disposes of merchandise and supplies. Completes and maintains documents. Demonstrates strong interpersonal skills and the ability to effectively engage with people, including handling challenging or trying situations with professionalism and empathy. Operates hardware (for example, cash registers), processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Respect the Individual :Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others&rsquo; contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart&rsquo;s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team&rsquo;s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change.
Tire and Battery Center (TBC): Follows safety and security guidelines and related laws and regulations when handling TBC products and providing TBC services. Provides correct information to Members on TBC goods and services. Provides TBC services and meets Member needs in a timely manner. Reports TBC complaints, safety hazards, and problems with products, services, and work areas. Uses TBC equipment and supplies in correct ways and completes required documentation.
Point-of-Sale: Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Members. Assists Members with payment methods, return policies, and location of items when asked. Uses the cash register and completes Member sales in a timely manner. Reports complaints, shrink issues, and problems with products, services, and work areas. 
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
<ul><li>Health benefits include medical, vision and dental coverage</li><li>Financial benefits include 401(k), stock purchase and company-paid life insurance</li><li>Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.</li><li>Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.</li></ul>
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $20.00 to $28.00* 
<ul><li>The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.</li></ul>
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.<h2 class="jobSectionHeader">
Minimum Qualifications...</h2>
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver's license. 
18 years of age or older.<h2 class="jobSectionHeader">
Preferred Qualifications...</h2>
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience<h2 class="jobSectionHeader">
Primary Location...</h2>
1572 N DUPONT HWY, DOVER, DE 19901-2215, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.</div>

(USA) Tire and Battery Service Advisor

<div><h2 class="jobSectionHeader">Position Summary...</h2><h2 class="jobSectionHeader">
What you'll do...</h2>
Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and hazardous material handling requirements, complying with company steel standards, and promptly correcting or reporting unsafe situations to management. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages.
Presents and maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
Monitors the status of tire and battery orders daily and assists members with appointments for installation. Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments. Assists members with tire maintenance and repair services.
Provides expert member service and recommendations by greeting members, identifying member needs, assisting with purchasing and service decisions, and resolving concerns. Uses Sam&rsquo;s Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products, explain warranties, and ensure members receive the best service and value.
Drives sales and service excellence in the TBC by communicating the value of merchandise and services and collaborating with associates across the club to promote member awareness of TBC offerings and value.
Triages and prioritizes service workflow in TBC service bays by referring to Sam&rsquo;s Garage to identify waiting members. Demonstrates awareness of the different services in the queue. Understands the time requirements needed to perform requested services. Prioritizes TBC service appointments to maximize service efficiency. Re-prioritizes members and makes recommendations to the TBC Team Lead or Technicians to meet service needs.
Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, seasonality, Point-of-Sale systems, phone, and in-person selling techniques.
Leverages technology to enhance operations and engagement by using digital tools and handheld devices to plan sales, improve the service experience, make real-time business decisions, stay informed about products and training, and encourage THE adoption of new tools among team members.
Serves as a brand advocate by valuing the member's experience in the TBC area and modeling high quality service and products. Develops and influences team members. Understands roadblocks and assists in training team members.
Provides products and services to Members in accordance with Company policies and procedures by assisting with purchasing and service decisions. Completes vehicle service requests and tests. Operates TBC equipment properly and safely. Receives, stores, and disposes of merchandise and supplies. Completes and maintains documents. Demonstrates strong interpersonal skills and the ability to effectively engage with people, including handling challenging or trying situations with professionalism and empathy. Operates hardware (for example, cash registers), processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Respect the Individual :Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others&rsquo; contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart&rsquo;s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team&rsquo;s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change.
Tire and Battery Center (TBC): Follows safety and security guidelines and related laws and regulations when handling TBC products and providing TBC services. Provides correct information to Members on TBC goods and services. Provides TBC services and meets Member needs in a timely manner. Reports TBC complaints, safety hazards, and problems with products, services, and work areas. Uses TBC equipment and supplies in correct ways and completes required documentation.
Point-of-Sale: Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Members. Assists Members with payment methods, return policies, and location of items when asked. Uses the cash register and completes Member sales in a timely manner. Reports complaints, shrink issues, and problems with products, services, and work areas. 
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
<ul><li>Health benefits include medical, vision and dental coverage</li><li>Financial benefits include 401(k), stock purchase and company-paid life insurance</li><li>Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.</li><li>Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.</li></ul>
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $19.00 to $27.00* 
<ul><li>The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.</li></ul>
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.<h2 class="jobSectionHeader">
Minimum Qualifications...</h2>
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver's license. 
18 years of age or older.<h2 class="jobSectionHeader">
Preferred Qualifications...</h2>
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience<h2 class="jobSectionHeader">
Primary Location...</h2>
4101 NORTH MAY AVENUE, OKLAHOMA CITY, OK 73112-0000, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.</div>

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