automobile service advisor

Al-Futtaim

<div><p><b>Job Requisition ID: </b>177070</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><p><br>
<b>
Overview Of The Role:</b></p><br>
<p>
The Service Advisor plays a crucial role in ensuring a professional customer journey, driving customer retention, and contributing to the company's profitability. Through effective implementation of customer service standards, adherence to quality measures, and proactive sales strategies, the advisor supports both customer satisfaction and business growth. This position requires a focus on outcomes, including maintaining performance indicators above set thresholds, while also ensuring compliance with health and safety standards. Continuous learning and upgrading of skills are essential to keeping pace with industry innovations and maintaining high service quality.</p><p><br>
<b>
What You Will Do:</b></p><br>
<p></p>
<ul>
<li>Ensure customer retention by implementing AF Standard and principle process, aiming for a Net Promoter Score greater than 70.</li>
<li>Execute customer service values and AF values consistently, achieving a Customer Service Value greater than 4.6.</li>
<li>Maintain quality at all times, targeting a First Response Fix Time of greater than 90%.</li>
<li>Increase profitability through sales and upselling incremental packages, including products and services offered by the company.</li>
<li>Implement 5S at the workplace to ensure organization and efficiency.</li>
<li>Perform all duties and responsibilities as outlined in the business SOP, maintaining a high Personal Development Rating.</li>
<li>Ensure compliance with the company's health and safety requirements to prevent harm to personnel and the environment.</li>
<li>Continuously upgrade skills with new technology, work procedures, time standards, and technical know-how to enhance productivity and quality, as measured by Training Module and Certification standards.</li></ul><p><br>
<br>
<b>Required Skills To Be Successful:</b></p><br>
<ul>
<li>Excellent customer service skills with a focus on retention and satisfaction.</li>
<li>Strong sales and upselling capabilities in automotive services.</li>
<li>Proficient in quality assurance practices and performance monitoring.</li>
<li>Ability to implement and maintain organizational systems like 5S.</li></ul><br>
<p><br>
<b>What Qualifies You For The Role:</b></p><br>
<ul>
<li>Diploma or Degree in Engineering (Mechanical/Automobile).</li>
<li>3-6 years of experience in a reputed workshop as a Body &amp; Paint Service Advisor.</li>
<li>Proficient knowledge of body parts and general mechanical components of body and paint repair.</li>
<li>Familiarity with health and safety compliance protocols in an automotive service environment.</li></ul><p></p><p><b><br>
About Al-Futtaim Automotive</b><br>
A major division of the UAE-based Al-Futtaim Group of companies, <b>Al-Futtaim Automotive</b> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br>
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br>
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br>
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.<br>
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <b>This is Al-Futtaim Automotive and we empower talent to move forward.</b></p></div><p></p>

UAE National - Service Advisor

GreatWater 360 Auto Care

<p>General Service Technician / Service Advisor &ndash; Dual Role<br/></p><p>CARS of America<br/></p><p>1727 Chestnut Ave, Glenview, IL 60025<br/>Earn $20&ndash;$25 per hour<br/>Hours: M&ndash;F, 7:30 AM &ndash; 5:00 PM CST<br/></p><p>Grow your career in a unique hybrid position that blends hands-on automotive work with customer-facing service advising. At Hagen&rsquo;s Automotive&mdash;part of the GreatWater 360 Auto Care family&mdash;you&rsquo;ll support shop operations, develop mechanical skills, and assist customers with confidence and care.<br/>What You&rsquo;ll Do &ndash; Dual Role - GS/Service AdvisorA dynamic role supporting both shop workflow and customer service.<br/></p><p>General Service Technician Responsibilities<br/>Perform tire services, oil changes &amp; fluid services<br/>Assist with basic diagnostics &amp; mechanical repairs (brakes, alignments, suspension, cooling, electrical)<br/>Maintain a clean, safe, organized shop environment<br/>Support technicians &amp; complete tasks that keep the shop running smoothly<br/>Service Advisor Responsibilities<br/>Greet customers, answer calls &amp; manage service workflows<br/>Enter customer/vehicle data into shop software<br/>Assign work orders &amp; communicate effectively with technicians<br/>Build estimates, review recommendations &amp; obtain customer authorizations<br/>Keep customers updated and ensure a smooth pickup/payment process<br/></p><p>What You Bring<br/></p><p>6+ months experience in auto service or trade school preferred<br/>Customer service experience (3+ months)<br/>Strong communication, computer skills &amp; a desire to learn<br/>Valid driver&rsquo;s license &amp; ability to perform road tests<br/>A team-first mindset&mdash;no job too big or too small<br/></p><p>Why Join GreatWater 360 Auto Care?Benefits start Day 1 (except 401k). We invest in your growth from the moment you join our team.<br/></p><p>Benefits Snapshot<br/>Medical, Dental &amp; Vision Insurance with multiple plan options<br/>401(k) with company match &ndash; 100% match on first 3%, 50% on next 2% (eligible after 90 days)<br/>Front-loaded PTO + Paid Parental Leave<br/>HSA employer match up to $15 per paycheck<br/>Company-paid $25,000 Life &amp; AD&amp;D Insurance<br/>Employee Assistance Program (EAP) for you &amp; your family at no cost<br/>Teammate discounts &ndash; 50% off labor; parts at cost +5%<br/>LEARN-to-EARN development program, tuition assistance &amp; ASE reimbursement<br/></p><p>Grow With Us<br/></p><p>This hybrid role is perfect for someone looking to advance quickly&mdash;whether your goal is to become a technician, service advisor, or future shop leader. GreatWater 360 Auto Care provides the training, resources, and support to help you get there.<br/></p><p>Apply Today<br/></p><p>Ready to build a rewarding career with real development opportunities? Apply now!<br/></p>

General Service Technician / Service Advisor - CARS of America - Glenview, IL

Larson Automotive Group

<div>Description:<p></p><p><b><br>
Join Our Team as an Automotive Parts Advisor!</b></p><p>
Larson Chrysler, Jeep, Dodge, Ram is seeking a detail-oriented and customer-focused Automotive Parts Advisor to join our team. This role is ideal for someone with a passion for the automotive industry and strong problem-solving skills. As a Parts Advisor, you will assist customers in finding the right parts and accessories for their vehicles while ensuring efficient inventory management and top-tier service.</p><p><b><br>
The Ideal Candidate</b></p><ul><li>
Passionate about the automotive industry with a strong interest in vehicle parts and accessories.</li><li>
Customer-focused, with excellent communication and interpersonal skills.</li><li>
Detail-oriented and highly organized, ensuring accuracy in inventory management and orders.</li><li>
A proactive problem-solver who can troubleshoot customer needs effectively.</li><li>
Experienced in automotive parts or retail sales (preferred but not required).</li><li>
Tech-savvy and comfortable using inventory management software and digital tools.</li><li>
A team player who thrives in a collaborative and fast-paced environment.</li></ul><p><b>
Key Responsibilities</b></p><ul><li><b>
Customer Assistance:</b> Provide expert guidance to customers in selecting the appropriate parts and accessories, both in person and over the phone.</li><li><b>
Inventory Management:</b> Maintain accurate stock levels, ensuring timely ordering and availability of parts.</li><li><b>
Order Processing:</b> Source and procure high-quality parts while verifying compatibility with customer needs.</li><li><b>
Product Knowledge:</b> Stay informed on the latest automotive parts, accessories, and industry trends.</li><li><b>
Collaboration:</b> Work closely with the Parts Manager and service team to enhance operational efficiency.</li><li><b>
Customer Satisfaction:</b> Deliver professional, knowledgeable service to build lasting customer relationships.</li></ul><p><b>
Why Join Us?</b></p><ul><li><b>
Team-Oriented Environment:</b> Be part of a supportive and professional workplace that values collaboration.</li><li><b>
Career Growth Opportunities:</b> Gain valuable experience and advance within a well-established dealership.</li><li><b>
Competitive Compensation &amp; Benefits:</b> Enjoy a competitive hourly wage, comprehensive benefits, and continuous learning opportunities.</li><li><b>
Salary</b>: $46,000 - $77,000 annually</li></ul><p><b>
The Perks and Benefits</b></p><ul><li><b>
Medical Insurance</b> with a $0-cost employee plan option (after 60 days)</li><li><b>
Vision &amp; Dental Insurance</b> available</li><li><b>
Company-Paid Life &amp; AD&amp;D Insurance</b> ($10,000 life / $40,000 AD&amp;D)</li><li>
Supplemental Life, LTD, Accident, Hospital Indemnity &amp; Pet Insurance</li><li><b>
Employee Assistance Program (EAP)</b> with confidential support</li><li><b>
KOFE Financial Wellness Program</b></li><li><b>
401(k) with Company Match</b> (eligible after 60 days)</li><li><b>
Paid Time Off (PTO):</b> Begins accruing day one; usable after 90 days</li><li><b>
Six Paid Holidays</b> per year (hourly employees)</li><li><b>
Employee Vehicle Purchase Program</b> with exclusive pricing across brands</li></ul><p><b>
At Larson, we believe everyone deserves to feel respected, valued, and included.</b><br>
We&rsquo;re committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported&mdash;because that&rsquo;s what family means to us.
</p><p>If you are passionate about the automotive industry and committed to providing outstanding customer service, apply today to become a valued member of the Larson Chrysler, Jeep, Dodge, Ram team!</p>
Requirements:<br>
<p></p><ul><li>
High school diploma or equivalent.</li><li>
Previous experience in a parts department or related field preferred.</li><li>
Knowledge of automotive parts and accessories.</li><li>
Strong communication and customer service skills.</li><li>
Good organizational and time management skills.</li><li>
Ability to work in a fast-paced environment.</li><li>
Proficient in computer systems and software.</li></ul><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p></div>

Automotive Parts Advisor - Dodge

Goodyear

<div><h1 class="jobSectionHeader"><b>Job Description</b></h1>
<p><b>Let's Connect APPLY TODAY To Schedule Your On Site Interview!</b><br>
<b>Text &quot;Goodyear&quot; to 66866 to connect with a recruiter!</b></p><br>
<p></p>
<p>
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!</p><br>
<p></p>
<p><b>
General Description:</b></p>
<p>
As an Automotive Tire &amp; Service Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. The Automotive Tire &amp; Service Advisor is responsible for providing an outstanding service experience by making meaningful connections with new and returning guests. We encourage you to allow us to invest in your success as you invest in ours; apply today!</p>
<p><b>
Responsibilities will include, but will not be limited to:</b></p>
<ul>
<li>Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately</li>
<li>Build guest relationships and ensure guest satisfaction through understanding their needs</li>
<li>Communicate all advertising and promotion of products and services</li>
<li>Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out</li>
<li>Contribute to promotional merchandising and special events</li>
<li>Effectively communicate all warranties, promotions, and advertisements to guests</li>
<li>Utilize tools provided to make recommendations to guests based on manufacturing guidelines</li>
<li>Assist Service Manager in communicating information about guest vehicles, as needed</li>
<li>Maintain a clean and safe work and guest area</li>
<li>Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.</li>
</ul>
<p><b>Basic Qualifications:</b></p>
<ul>
<li>Previous Automotive Guest Service experience</li>
<li>Valid driver's license</li>
<li>Must be at least 18 years of age</li>
<li>No relocation is being offered for this position</li>
<li>Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future</li>
</ul>
<p><b>Preferred Qualifications:</b></p>
<ul>
<li>High School Diploma or GED</li>
<li>Previous tire sales experience</li>
<li>Previous automotive service sales experience</li>
</ul>
<p><b>Position Criteria:</b></p>
<ul>
<li>Strong work ethic; independently motivated to produce results with limited influence from others</li>
<li>Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork</li>
<li>Ability to review, analyze, and interpret information, identify problems, and make decisions</li>
<li>Ability to read, understand, and follow procedures and guidelines</li>
<li>Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays</li>
<li>Commitment to following established safety policies and procedures</li>
</ul>
<p><b>Application Process</b></p>
<ul>
<li>Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.</li>
<li>If you pass, you'll receive an invitation to schedule a phone or in-person interview.</li>
<li>Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.</li>
</ul>
<p>#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork</p></div>

Automotive Tire and Service Advisor - Richmond, VA

ELITE AUTO REPAIR of Singer Island LLC

<p><b>Job Overview</b><br/>We are seeking a knowledgeable and customer-focused Automotive <b>Service Advisor / Writer</b> . The ideal candidate will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. This role involves accurately diagnosing customer needs, <b>preparing service estimates</b>, and ensuring a seamless communication flow between technicians and clients. Candidates with dealership experience, automotive diagnostics skills, and a strong background in automotive service management will thrive in this position. The Service Advisor / Writer plays a vital role in enhancing customer satisfaction while supporting the dealership&rsquo;s service department operations.</p><p><b>Responsibilities</b></p><ul><li>Greet customers professionally and listen carefully to understand their vehicle concerns</li><li><b>Write detailed service estimates based on vehicle diagnostics and technician input</b></li><li><b>Communicate effectively with customers regarding recommended repairs, costs, and timelines</b></li><li><b>Upsell additional services such as oil changes, tire services, brake repairs, suspension work, alignments, transmission repairs, diesel engine repairs, shocks &amp; struts, auto body repairs, air brake systems, and other automotive repairs</b></li><li>Coordinate with technicians to prioritize repair orders and ensure timely completion of services</li><li>Maintain accurate documentation of all service work performed and parts used</li><li>Handle customer inquiries and provide exceptional customer service throughout the repair process</li><li>Manage cash handling transactions and process payments efficiently</li><li>Stay informed about the latest automotive repair techniques and dealership promotions</li><li>Assist in vehicle inspections and diagnostics to recommend appropriate maintenance or repairs</li></ul><p><b>Experience</b></p><ul><li>Prior dealership <b>experience is required</b></li><li>Strong knowledge of automotive diagnostics, mechanical systems, and vehicle maintenance procedures</li><li><b>Experience with auto estimating software and service writing is essential</b></li><li>Familiarity with automotive repair specialties including transmissions, oil changes, auto body repair, alignment, suspension, tire service, diesel engine repair, shocks &amp; struts, brake repair, air brake systems, and automobile sales is advantageous</li><li>Proven ability to upsell services while maintaining integrity and customer trust</li><li>Excellent customer service skills with the ability to communicate technical information clearly to clients</li><li>Previous experience handling cash transactions is a plus</li><li>Automotive technician or mechanic experience can be beneficial for understanding technical aspects of repairs</li></ul><p>Job Type: Full-time</p><p>Pay: RO100.000 - RO200.000 per month</p><p>Work Location: In person</p>

Service Advisor

Protective

<div><div>The work we do has an impact on millions of lives, and you can be a part of it.</div><div>
We help protect our customers against life&rsquo;s uncertainties. Regardless of where you work within the company, you&rsquo;ll be helping provide protection and peace of mind when our customers need it most.<br>
</div><div></div><br>
<div><div>If you're ready to be part of a dynamic team that values integrity and excellence, apply today and help us redefine the claims experience! <b>Join Our Team at Protective!</b></div><br>
<div></div>
<div>
As a <b>Mechanical Claims Adjuster</b>, you'll play a crucial role in protecting the interests of the administration company by following the guidelines of each contract Protective administrators while providing knowledge to the customers and dealers.</div><br>
<div></div>
<div><b>
Compensation:</b></div>
<div>
Starting range of pay: $22.00 - $25.00 hourly, non-exempt. Overtime available! Exceptional Benefits!</div><br>
<div><b>
</b></div><div><b>Work Schedules available:
</b></div><div>Monday- Friday, 930am-600pm EST; Initial training schedule may differ</div><br>
<div></div>
<div><b>
Hybrid Work Schedule: </b>(Based on Performance &amp; Expectations) Subject to change based on business needs.</div><br>
<div></div>
<div><b>
First 2 Weeks:</b></div>
<ul>
<li>Full-Time In-Office, Monday- Friday</li>
</ul>
<div><b>Weeks 3 through 6 months:</b></div>
<ul>
<li>3 days onsite at the Strongsville, OH office, and 2 days' work from home</li>
</ul>
<div><b>After 6 Months:</b></div>
<ul>
<li>Eligible for 3 work from home days/week and 2 days/week onsite at the Strongsville, OH office; subject to KPI review</li>
</ul></div><h3 class="jobSectionHeader"><b>Job Summary &amp; Objective:</b></h3><div>
<div>
The Mechanical Claims Adjuster will provide support to our claims department by handling a large volume of claims calls, opening new claims thoroughly and accurately, collecting and reviewing all claim documents, verifying all requirements that have been met, and providing claim status updates. The Mechanical Claims Adjuster will provide exceptional customer service, carry out key administrative duties, and perform other related functions as assigned by management.</div><br>
<div></div>
</div><h3 class="jobSectionHeader"><b>
Essential Functions:</b></h3><div>
<div>
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</div>
</div><h3 class="jobSectionHeader"><b>
Customer Service &amp; Claims Adjudication:</b></h3><div>
<ul><li>Strive to uphold Core Values of Serving People, Building Trust, Improving Continuously, and Embracing Innovation &amp; Change.</li>
<li>Answer incoming claims calls, identify key information about the customer&rsquo;s contract, and answer questions related to coverage.</li>
<li>Communicate follow-up information as needed.</li>
<li>Communicate new claims web instructions.</li>
<li>Ability to manage escalated cases and handle disputes or complaints effectively.</li>
<li>Review incoming claims assigned to you and/or your responsible queues.</li>
<li>Request any additional information needed, such as pictures or ordering inspections, prior to authorizing claims.</li>
<li>Ensure 100% of all authorized claims are approved by the appropriate parties prior to authorization.</li>
<li>Adjudicate claims, in accordance with the applicable agreement terms and state requirements and provide authorization of no more than 30 minutes of receipt if no additional information is required.</li>
<li>Ensure all claim handling and communication is handled within our desired metrics.</li>
<li>Maintain professional and technical knowledge.</li>
<li>Work independently &amp; proactively.</li>
<li>Assist the Mechanical Claims Lead and Supervisor with various projects.</li>
</ul></div><h3 class="jobSectionHeader"><b>Team Player with Other Departments:</b></h3><div>
<ul><li>Support other teams.</li>
<li>Cross-train to gain basic knowledge of other departments within our organization.</li>
<li>Share ideas that may help with organizational productivity</li>
</ul></div><h3 class="jobSectionHeader"><b>Required Knowledge, Skills and Abilities:</b></h3><div>
<ul><li>Reliable and punctual.</li>
<li>Keeps a positive attitude and remains cool under stress.</li>
<li>Plan, organize, prioritize, and complete projects and assignments in a timely manner.</li>
<li>Detail-oriented, accurate, and highly organized.</li>
<li>Displays pride in work.</li>
<li>Active listener with the ability to adapt/respond to various types of personalities.</li>
<li>Receptive to coaching and development.</li>
<li>Interact effectively with associates, management, and internal and external customers.</li>
<li>Superior communication skills, both written and verbal.</li>
<li>Demonstrate that you can solve customer problems using creative and effective techniques.</li>
<li>Maintain confidentiality of sensitive company information and use judgment and tact in applying policies, solving problems, and communicating standards.</li>
<li>Operate computer hardware and software, including Microsoft Office Suite, and specialized software applications.</li>
<li>Ability to type at least 40 wpm + Strong 10-key.</li>
<li>Strong mathematical aptitude.</li>
<li>Operate a calculator and related office equipment.</li>
<li>Proven ability to multi-task and handle interruptions.</li>
<li>Ability to work flexible hours.</li>
</ul></div><h3 class="jobSectionHeader"><b>Preferred Knowledge, Skills:</b></h3><div>
<ul><li>ASE Certification, or Automotive Service Excellence.</li>
<li>Experience in automotive mechanical claims, service writing, or repair facility operations.</li>
<li>Strong understanding of automotive systems, repair processes, and industry labor guides (e.g., Mitchell, AllData).</li>
<li>Knowledge and experience with claims contact center.</li>
</ul></div><h3 class="jobSectionHeader"><b>Work Environment and Physical Requirements:</b></h3><div>
<ul><li>Normal office environment.</li>
<li>Ability to frequently sit for long periods of time.</li>
<li>Ability to occasionally walk, stand and reach with hands and arms, stoop, kneel or crouch.</li>
<li>Ability to constantly hear and talk, both in person and by phone.</li>
<li>Ability to grasp objects such as telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment.</li>
<li>Ability to spend extended hours in front of a computer screen and use close vision, distant vision, depth perception and adjust focus.</li>
<li>Ability to lift at least 20 pounds.</li>
</ul></div><div>Protective&rsquo;s targeted compensation for this position is $22.00 - $25.00, hourly. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective&rsquo;s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.</div><div><b>
Employee Benefits:</b><b><i>
</i></b></div><div>We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (<i>e.g.</i>, paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective&rsquo;s platform to improve wellbeing while earning cash rewards.<br>
</div><div></div><br>
<div>Eligibility for certain benefits may vary by position in accordance with the terms of the Company&rsquo;s benefit plans.</div><div></div><div><b><br>
Accommodations for Applicants with a Disability</b><b>:</b></div><div>
If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.</div><div></div><div><br>
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.</div><div></div><div><b><br>
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Automotive Technician, Service Advisor, Parts Specialist- Mechanical Claims Adjuster

AutoNation

<div>The Autonomous Vehicle Technician maintains and repairs electric autonomous vehicles, ensuring safety and reliability. Key tasks include diagnosing issues, performing inspections, documenting repairs, and collaborating with teammates. The role requires automotive experience, with electric vehicle knowledge preferred, and adherence to safety and quality standards.<br>
<br>
At AutoNation, we want our employees to feel happy, healthy, and valued as they work to provide a top-notch experience for our customers. We offer our full-time Associates great, competitive benefits such as:<br>
<br>
<ul><li>Higher income potential</li><li>Full benefits package including Paid Time Off &amp; 401K w/ Company
</li></ul>match<br>
<ul><li>Longevity bonuses</li><li>Generous employee referral bonus program for Technicians (employees
</li></ul>can earn up to $3000 per Tech referral!)<br>
<ul><li>Employee discount on vehicle purchases, parts, &amp; service</li><li>Advancement opportunities
</li><li>And so much more!</li></ul><p></p><p>
The<b> Autonomous Vehicle Technician</b> diagnoses and performs maintenance and repairs on vehicles operated by the Autonomous Vehicle Driver. This specialist will have a unique opportunity to provide high quality service on autonomous vehicles, while working with teammates in a positive atmosphere and growth environment.</p><p></p><h1 class="jobSectionHeader"><b>
Responsibilities:</b></h1><ul><li><p>
Performing maintenance, diagnosis, and required repairs on electric vehicles.</p></li><li><p>
Inspecting and performing initial vehicle set up for autonomous fleet operation and testing.</p></li><li><p>
Collaborating with and working alongside AutoNation and Waymo associates, and partnering with teammates to improve processes and expedite workflow.</p></li><li><p>
Document requested repairs and findings in a specialized service platform.</p></li><li><p>
Performing high quality repairs and inspections efficiently and accurately.</p></li><li><p>
Conducting multi-point inspections and system checks, making appropriate recommendations to ensure the safety and reliability of fleet vehicles.</p></li><li><p>
Provide guidance to technician team, and effectively communicate with Associates regarding required service and parts needs.</p></li><li><p>
Performing all repairs according to work instructions and documenting results.</p></li><li><p>
Operating all equipment in the Service Center in a safe and productive manner, following AutoNation&rsquo;s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.</p></li><li><p>
Inspecting and testing all work performed as a Quality Control (QC) measure as soon as jobs are completed.</p></li><li><p>
Maintaining an inventory of Technician&rsquo;s tools not normally inventoried by the Service Department.</p></li><li><p>
Keeping abreast of technical information and participating in offered training classes as appropriate.</p></li><li><p>
Understanding and following federal, state, and local regulations that affect Service Center operations, such as hazardous waste disposal, OSHA guidelines, etc.</p></li><li><p>
Gaining superior product knowledge to provide high quality repairs.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Qualifications:</b></h1><ul><li><p>
High School Diploma or equivalent.</p></li><li><p>
Three + years&rsquo; automotive experience</p></li><li><p>
Electric Vehicle experience, a plus</p></li><li><p>
Hybrid or EV training and experience a plus</p></li><li><p>
Automotive technical training</p></li><li><p>
Have tools</p></li><li><p>
Must have a valid, in-state driver&rsquo;s license with an acceptable, safe driving record.</p></li><li><p>
Ability to operate an automobile.</p></li></ul><p></p><p>
KEYWORDS: Jaguar, Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane, Express Lane Advisor, Service Writer, Service Advisor, Service Warranty, Auto Repair Shop, Auto Maintenance, Estimator, Sales Advisor, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, DealerSocket, Dealership, CRM, Automotive tech, Automotive technician, Auto tech, Mechanic, Shop foreman, automotive trainer, factory trainer, vehicle repair, car sales, automotive sales, ASM, Automotive technician, auto tech, Service Technician, Service Tech, Mechanic, Line Technician, Master Technician, A Tech, B Tech, C Tech, A-Tech, B-Tech, C-Tech, GST, General Service Tech, Maintenance Technician, Lube Tech, Oil Change, Alignment Technician, Suspension Technician, Tire Tech, EV, EV Tech, 91B, mobile mechanic, electric vehicle, transmission technician, deisel, diesel, hybrid
</p><p></p><h2 class="jobSectionHeader"><b>Exciting Benefits and Perks Await You:</b></h2><ul><li><p>
Competitive compensation and 401k matching</p></li><li><p>
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p></p><p>
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.</p><p><br>
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p></div>

Autonomous Vehicle Technician - Nashville based Technician

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