automobile service advisor

SAI SERVICE PVT LTD

<ul><li>Post: Service Advisor Trainee</li><li>Company: Sai Service Pvt Ltd( Maruti Suzuki)</li><li>Qualification: Diploma or Degree in Mechanical or Automobile Engineering(All Pass)</li><li>Salary: As per the interview performance</li></ul>Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>total work: 1 year (Required)</li></ul>Work Location: In person

Diploma mechanical engineering

Global Access Cars Automobile Trading LLC

Who are we?CARS24 isn’t just a name; we’re a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we’re all about turning the gears of innovation. Our secret? A dream team that leads with passion and drives with purpose. Now, we’re revving up our team in the UAE and looking for talent ready to make our journey of progress their own. Buckle up, because the current pit stop is within the Refurbishment function as a Service Advisor. What would you do while you work with us?<ul><li>Welcome customers like they just pulled into the VIP lane—professional, polished, and prompt.</li><li>Pop the hood on customer concerns—listen closely and document service needs with precision.</li><li>Break down recommended repairs like a trusted service manual—clear, honest, and jargon-free.</li><li>Keep customers in the driver’s seat—provide regular status updates and follow up like clockwork.</li><li>Maintain repair orders and job cards with the accuracy of a finely tuned engine.</li></ul> What are we looking for?<ul><li>Minimum 2 years of experience, preferably with authorized dealers or high-end/reputed service centers.</li><li>Someone who looks the part and talks the torque—presentable with excellent communication and negotiation skills.</li><li>Strong technical know-how under the hood—able to connect with both customers and technicians.</li><li>Graduate or Diploma holder, preferably in Automobile or Mechanical Engineering.</li><li>Must be detail-oriented.</li><li>Must be able to speak Arabic.</li></ul> What do we offer?<ul><li>Competitive renumeration as per current industry standards.</li><li>Benefits as per regional norms.</li><li>A culture that gives you freedom to showcase your ideas and helps you explore avenues of upskilling yourself.</li><li>An opportunity to work alongside some of the best minds in the industry.</li></ul>

Service Advisor - Arabic Speaker

CARPI AUTO CARE CENTER

Job Title: Automobile Workshop Arabic Service Advisor Location: UAE Salary: Negotiable Benefits: Company Visa, Medical/Insurance, Benefits as per UAE Labor LawAbout the RoleWe are looking for an experienced and customer-oriented Auto-Workshop Service Advisor to join our team. The ideal candidate will act as the main point of contact between customers and the workshop, ensuring a smooth service experience from vehicle check-in to delivery. This role requires strong communication skills, technical knowledge, and the ability to manage customer expectations effectively.Responsibilities<ul><li>Greet and assist customers in a professional and friendly manner.</li><li>Record customer concerns and translate them into accurate repair orders for the workshop.</li><li>Coordinate with technicians to ensure timely service completion and quality checks.</li><li>Provide accurate cost estimates and explain service details to customers.</li><li>Follow up with customers for approvals and post-service feedback.</li><li>Maintain detailed service records and update the CRM or ERP system.</li><li>Handle customer complaints and ensure maximum satisfaction.</li><li>Work closely with the workshop team to ensure smooth daily operations.</li></ul>Qualifications<ul><li>Diploma or Degree in Automotive Engineering, Business Administration, or a related field.</li><li>Minimum 2 years of experience as a Service Advisor in the UAE automotive industry.</li><li>Strong understanding of mechanical and electrical vehicle systems.</li><li>Proficiency in English; Arabic language skills are an advantage.</li><li>Excellent communication, multitasking, and customer service skills.</li><li>Knowledge of ERP or automotive workshop management software preferred.</li></ul>Why Join Us<ul><li>Work in a professional and dynamic automotive environment.</li><li>Competitive salary with comprehensive benefits.</li><li>Career growth opportunities within an expanding organization.</li></ul>Job Types: Full-time, PermanentLanguage:<ul><li>Arabic (Preferred)</li></ul>

Arabic Service Advisor (Garage)

PRIMECH AUTO REPAIRS WORK SHOP CO.

We are looking for an experienced female Service Advisor to join our workshop team. The ideal candidate will be responsible for assisting customers with accident claim processes, coordinating with insurance companies, and ensuring a smooth customer experience throughout the service process.Key Responsibilities:Handle accident claim customers and guide them through the insurance claim process.Coordinate with surveyors, insurance representatives, and the workshop team for timely claim approvals.Explain repair details, estimated costs, and timelines to customers.Maintain accurate job cards and documentation.Ensure customer satisfaction and professional communication at all times.Requirements:Female candidates only.Minimum 2 year of experience in a similar role (preferably in an automobile workshop).Fluent in English and Hindi (verbal and written).Strong communication and customer service skills.Basic computer knowledge (MS Office, email handling).Ability to work in a fast-paced environment.Note : Immediate joining preferred.Job Type: Full-time

Automotive Service Advisor/Customer care Associate

Metro Auto Maint. Workshop

Key Responsibilities:<ul><li>Greet customers and understand their vehicle service needs.</li><li>Record complaints and vehicle symptoms accurately on the job card.</li><li>Explain service options, cost estimates, and timeframes clearly to customers.</li><li>Coordinate with technicians to ensure proper diagnosis and timely repairs.</li><li>Keep customers updated on the status of their vehicle.</li><li>Perform final inspection and ensure job completion before vehicle delivery.</li><li>Promote additional services and maintenance packages where appropriate.</li><li>Handle customer queries, complaints, and escalate unresolved issues.</li><li>Maintain up-to-date knowledge of automotive technologies and brand-specific service protocols.</li><li>Ensure proper documentation and adherence to company policies.</li></ul>Key Skills and Qualifications:<ul><li>Minimum 3&ndash;5 years of experience in a similar role in the automotive industry.</li><li>Strong communication and customer handling skills.</li><li>Knowledge of vehicle systems, maintenance, and repair processes.</li><li>Ability to handle pressure and multitask efficiently.</li><li>Diploma or degree in Automobile Engineering or related field preferred.</li><li>Proficiency with compute diagnosing software.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED5,000.00 per monthLicense/Certification:<ul><li>U.A.E Driving license (Preferred)</li></ul>

Automotive Service Advisor

Gargash Motors & General Trading

<div>
 
 
 JOB OVERVIEW
 
 
 
 The Service Advisor is the primary liaison between customers and the workshop team. Responsible for providing a premium customer experience, the Service Advisor ensures that all vehicle service and repair requirements are clearly communicated, properly documented, and executed to the highest standards. This job involves managing service bookings, advising customers on maintenance and repair needs, preparing cost estimates, and keeping customers informed throughout the service process.
 
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
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 Greet customers in a professional, courteous, and welcoming manner, creating a positive first impression.
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 Listen to and accurately record customer concerns, symptoms, and service requests.
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 Provide advice on routine maintenance, warranty coverage, and recommended services to ensure vehicle reliability and performance.
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 Schedule service appointments and coordinate workshop capacity based on technician availability and job priority.
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 Create detailed and accurate job cards using the Dealer Management System (DMS), ensuring clear communication of customer requirements to workshop personnel.
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 Monitor job progress and proactively update customers on vehicle status, expected completion times, and any unforeseen delays.
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 Prepare and present service estimates, explaining work needed and associated costs in a transparent manner.
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 Obtain customer approval for repairs and additional work required, ensuring compliance with internal authorization processes.
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 Coordinate with the parts department to ensure availability of required components.
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 Finalize invoices and review with customers upon vehicle delivery, answering any billing questions. Ensure all completed jobs meet quality and safety standards before delivery to the customer.
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 post-service follow-up to measure customer satisfaction and resolve any complaints or concerns.
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 Actively participate in continuous improvement initiatives to enhance service delivery and retention rates.
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 Ensure compliance with service processes, brand standards, warranty procedures, and regulatory guidelines.
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 Maintain accurate customer records, service history, and feedback logs.
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 Provide daily updates to the Aftersales Manager on bookings, customer feedback, and job status.
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 Uphold company values throughout business practices and utilize sound judgment in decision making
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 Any other additional duties as may be required by management based on needs of the business
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 </ul>
 
 
 
 
 
 POSITION REQUIREMENTS WORK EXPERIENCE
 
 
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 A minimum of 1-3 years working experience in a similar role.
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 Experience working automotive brand is preferred.
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 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATION
 
 
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 Diploma or Bachelor&rsquo;s degree in Automotive Technology, Business Administration, or a related field.
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 </ul>
 
 
 
 
 
 SKILLS/BEHAVIOUR ATTRIBUTES
 
 
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 Solid understanding of automotive systems, maintenance requirements, and repair procedures. &bull; Proficiency in Dealer Management Systems (DMS) and workshop planning tools.
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 Ability to read and interpret technical documents, estimates, and repair orders.
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 Knowledge of warranty policies and claims processes is an advantage.
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 Strong customer service orientation with excellent interpersonal skills.
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 High attention to detail and accuracy in documentation.
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 Clear verbal and written communication, with the ability to explain technical information to nontechnical customers.
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 Professional appearance and demeanour.
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 Proactive, solution-focused, and able to work under pressure in a fast-paced environment
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 </ul>
</div>

Service Advisor - Omani National

Apex Auto Garage

Job description:

Apex Group Of Companies is looking for the service advisor who will be acting as the primary contact between customers and the Insurance companies, assessing vehicle needs, communicating repair details and costs with technicians, and providing excellent customer service to ensure satisfaction and repeat business.

Key Responsibilities:

Customer Interaction: Greet customers, listen to their concerns, answer questions about service and repairs, and provide updates on vehicle status.
Technical Communication: Work with technicians to understand repair needs, discuss alternatives, and relay technical information to customers in an understandable way.
Service Coordination: Create service orders, schedule appointments, and manage the overall workflow of the service center.
Cost and Time Estimates: Provide detailed estimates for repairs and services, explaining potential cost savings and warranty protections to customers.
Customer Relations: Build positive relationships with customers, ensuring satisfaction with the service provided.
Administrative Duties: Process payments, handle phone calls, and maintain records of services performed.
Required Skills & Qualifications

SERVICE ADVISOR - INSURANCE (DRIVING LICENSE MANDATORY)

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