automotive consultant

Ginn Chevrolet

<p>Join the Ginn Team at our New State of the Art Dealership in Covington Ga! Ginn is <b>GROWING</b> and has an Automotive Sales Associate Position open! <b>Motivated Individual wanted!</b></p><p>Our top sales associate earns 100K + yearly in the automotive sales business! Even if you have little or no automotive sales experience, our training program will teach you the skills required for success in the automotive business.</p><p><b>We Offer:</b></p><ul><li>A team-first environment focused on career growth, leadership opportunities, and mentor ship</li><li>Automotive Industry Competitive Pay (Salary + Commission, Bonuses)</li><li>Medical, Dental, &amp; Vision Plan</li><li>401K</li><li>Life Insurance</li><li>Vacation</li><li>Sales training and support that will provide you with the skills you need to be a top earner!</li></ul><p><b>Qualifications</b>:</p><ul><li>Goal oriented person with a history of achieving success</li><li>Professional appearance</li><li>Computer Skills a plus</li><li>Professional phone skills</li><li>Ability to write professional e-mails</li><li>Excellent verbal/written communication and presentation skills.</li></ul><p>Job Type: Full-time</p><p>Pay: $40,000.00 - $100,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Preferred)</li></ul><p>Work Location: In person</p>

Automotive Sales Consultant

Morley Companies

<div>About the Role:
<div><b><i>
~ Opportunity for ASE-Certified Auto Technicians ~</i></b></div><ul><li><b><i>
Specialty:</i></b><i> Drivetrain</i></li><li><b><i>
Hours:</i></b><i> Mid-Shift</i></li><li><b><i>
Location: </i></b><i>Work from Home &ndash; Wisconsin residents | </i><i>Initial on-site training &ndash; Saginaw, Michigan</i></li></ul><div></div><div><div><br>
Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?</div><div></div><div><br>
Support a domestic OEM brand by joining our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants.</div><div></div><div><br>
Be the first line of defense in solving new and challenging vehicle repair issues.</div><div></div><div><b><i><br>
Why Apply</i></b></div><ul><li>
Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.</li><li>
Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.</li></ul><div></div><div><b><i><br>
What to Expect</i></b></div><ul><li>
Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.</li><li>
You'll specialize in automotive drivetrain systems, providing expert help on domestic vehicle repairs.</li><li>
Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.</li><li>
Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.</li><li>
Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.</li></ul><div></div><div><b><i><br>
Want to Learn More?</i></b></div><ul><li><b>
Read about a day in the life of a Morley Technical Automotive Consultant</b><b> </b><i>(direct link to article: </i><i>https://insde.co/o9tc</i><i> )</i></li><li><b>
Watch this video to discover more about what you can expect in this role</b><b>:</b></li></ul><div></div><div><i><br>
(direct link to video: </i><i>https://mrly.info/5ja</i><i> )</i></div><div></div><div><b><i><br>
Have Questions?
</i></b></div><div>Engage directly with our Talent Acquisition (TA) team via live chat during business hours:</div><div><ul><li><i>
careers.morleycompanies.com</i><i>
</i></li><li><i>Chat hours: M-F 7 a.m. - 4 p.m. Central time / 8 a.m. - 5 p.m. Eastern time; closed on some holidays</i></li><li><i>
TA will respond to a</i><i>fter-hours questions the next business day.</i></li></ul></div></div><div>
</div>
Skills for Success:
<div><b><i>
Required Skills</i></b></div><ul><li>
Strong understanding of automotive drivetrain systems</li><li>
Able to use electronic service manuals</li></ul><div></div><div><b><i><br>
Eligibility Requirements</i></b></div><ul><li>
High school diploma or equivalent</li><li>
Five or more years of recent experience as a mechanic in a full-service shop</li><li>
Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)</li><li>
Valid driver's license</li><li>
One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)</li><li>
Able to work shifts during these hours:
<ul><li>Monday - Friday</li><li>
10 a.m. - 7 p.m. Central time (11 a.m. - 8 p.m. Eastern time)
</li><li>No weekends!</li></ul></li><li>
Must be able to stick to the schedule reliably, as some queues are time sensitive</li></ul><div></div><div><b><i><br>
Nice to Have</i></b></div><ul><li>
Electric vehicle (EV) experience</li><li>
Microsoft Office experience</li><li>
Typing skills</li></ul><div></div><div><b><i><br>
Remote Work Requirements</i></b></div><ul><li>
Wisconsin resident</li><li>
Secluded and distraction-free work environment</li><li><i>
Required internet setup:</i><ul><li>
High-speed internet delivered through a wired provider (cable or fiber)</li><li>
Computer must be physically connected to your modem / router using an Ethernet cable</li><li>
Wireless, 5G and satellite connections are not supported</li></ul></li></ul><br>
<div></div>
Why Morley?:
<div>
At Morley, your paycheck is just the start &ndash; add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.</div><div></div><div><b><i><br>
Health &amp; Wellness Benefits</i></b></div><ul><li>
Medical and prescription coverage</li><li>
Dental and vision insurance</li><li>
Paid time off</li><li>
Associate wellness program with rewards for annual checkups</li><li>
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</li></ul><div></div><div><b><i><br>
Financial Benefits</i></b></div><ul><li>
401(k) with match</li><li>
Flexible spending account (FSA)</li><li>
Life insurance</li><li>
Company-paid short- and long-term disability insurance</li></ul><div></div><div><b><i><br>
Benefits to Make Your Life Easier</i></b></div><ul><li>
24/7 online access to doctors through Teladoc</li><li>
24/7 nurse help desk</li><li>
Patient advocacy with free 24/7 support for benefit questions and claims</li><li>
Guidance for family, financial and estate planning (including wills)</li></ul><div></div><div><b><i><br>
About Morley</i></b></div><div>
Our mission is to deliver extraordinary experiences.</div><div></div><div><br>
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) &ndash; for our associates and for the world-leading companies that partner with us.</div><div></div><div><br>
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</div><div></div><div><br>
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.</div><div></div><div><br>
Thank you for your interest in Morley.</div><div></div><div><b><i><br>
Notices</i></b></div><ul><li>
Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo</li><li>
Click here to view Morley&rsquo;s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa</li><li>
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy</li></ul></div><div></div>

Technical Automotive Consultant - Drivetrain (Work at Home - Mid-Shift - WI)

<div>About the Role:
<div><b><i>
~ Opportunity for ASE-Certified Auto Technicians ~</i></b></div><ul><li><b><i>
Specialty:</i></b><i> Drivetrain</i></li><li><b><i>
Hours:</i></b><i> Mid-Shift</i></li><li><b><i>
Location: </i></b><i>Work from Home &ndash; Texas residents | </i><i>Initial on-site training &ndash; Saginaw, Michigan</i></li></ul><div><br>
</div><div><div>Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?</div><div></div><div><br>
Support a domestic OEM brand by joining our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants.</div><div></div><div><br>
Be the first line of defense in solving new and challenging vehicle repair issues.</div><div></div><div><b><i><br>
Why Apply</i></b></div><ul><li>
Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.</li><li>
Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.</li></ul><div></div><div><b><i><br>
What to Expect</i></b></div><ul><li>
Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.</li><li>
You'll specialize in automotive drivetrain systems, providing expert help on domestic vehicle repairs.</li><li>
Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.</li><li>
Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.</li><li>
Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.</li></ul><div></div><div><b><i><br>
Want to Learn More?</i></b></div><ul><li><b>
Read about a day in the life of a Morley Technical Automotive Consultant</b><b> </b><i>(direct link to article: </i><i>https://insde.co/o9tc</i><i> )</i></li><li><b>
Watch this video to discover more about what you can expect in this role</b><b>:</b></li></ul><div></div><div><i><br>
(direct link to video: </i><i>https://mrly.info/5ja</i><i> )</i></div><div></div><div><b><i><br>
Have Questions?
</i></b></div><div>Engage directly with our Talent Acquisition (TA) team via live chat during business hours:</div><div><ul><li><i>
careers.morleycompanies.com</i><i>
</i></li><li><i>Chat hours: M-F 7 a.m. - 4 p.m. Central time / 6 a.m. - 3 p.m. Mountain time / 8 a.m. - 5 p.m. Eastern time; closed on some holidays</i></li><li><i>
TA will respond to a</i><i>fter-hours questions the next business day.</i></li></ul></div></div><div>
</div>
Skills for Success:
<div><b><i>
Required Skills</i></b></div><ul><li>
Strong understanding of automotive drivetrain systems</li><li>
Able to use electronic service manuals</li></ul><div></div><div><b><i><br>
Eligibility Requirements</i></b></div><ul><li>
High school diploma or equivalent</li><li>
Five or more years of recent experience as a mechanic in a full-service shop</li><li>
Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)</li><li>
Valid driver's license</li><li>
One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)</li><li>
Able to work shifts within the center&rsquo;s hours of operation:<ul><li>
Monday - Friday</li><li>
10 a.m. - 7 p.m. Central time / 9 a.m. - 6 p.m. Mountain time (11 a.m. - 8 p.m. Eastern time)</li><li>
No weekends!</li></ul></li><li>
Must be able to stick to the schedule reliably, as some queues are time sensitive</li></ul><div></div><div><b><i><br>
Nice to Have</i></b></div><ul><li>
Electric vehicle (EV) experience</li><li>
Microsoft Office experience</li><li>
Typing skills</li></ul><div></div><div><b><i><br>
Remote Work Requirements</i></b></div><ul><li>
Texas resident</li><li>
Secluded and distraction-free work environment</li><li><i>
Required internet setup:</i><ul><li>
High-speed internet delivered through a wired provider (cable or fiber)</li><li>
Computer must be physically connected to your modem / router using an Ethernet cable</li><li>
Wireless, 5G and satellite connections are not supported</li></ul></li></ul><br>
<div></div>
Why Morley?:
<div>
At Morley, your paycheck is just the start &ndash; add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.</div><div></div><div><b><i><br>
Health &amp; Wellness Benefits</i></b></div><ul><li>
Medical and prescription coverage</li><li>
Dental and vision insurance</li><li>
Paid time off</li><li>
Associate wellness program with rewards for annual checkups</li><li>
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</li></ul><div></div><div><b><i><br>
Financial Benefits</i></b></div><ul><li>
401(k) with match</li><li>
Flexible spending account (FSA)</li><li>
Life insurance</li><li>
Company-paid short- and long-term disability insurance</li></ul><div></div><div><b><i><br>
Benefits to Make Your Life Easier</i></b></div><ul><li>
24/7 online access to doctors through Teladoc</li><li>
24/7 nurse help desk</li><li>
Patient advocacy with free 24/7 support for benefit questions and claims</li><li>
Guidance for family, financial and estate planning (including wills)</li></ul><div></div><div><b><i><br>
About Morley</i></b></div><div>
Our mission is to deliver extraordinary experiences.</div><div></div><div><br>
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) &ndash; for our associates and for the world-leading companies that partner with us.</div><div></div><div><br>
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</div><div></div><div><br>
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.</div><div></div><div><br>
Thank you for your interest in Morley.</div><div></div><div><b><i><br>
Notices</i></b></div><ul><li>
Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo</li><li>
Click here to view Morley&rsquo;s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa</li><li>
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy</li></ul></div><div></div>

Technical Automotive Consultant - Drivetrain (Work at Home - Mid-Shift - TX)

International Cars

<div><p><b>Dover Honda, a International Cars, Ltd., Inc.</b> <b>Company</b>, is seeking <i>Full Time </i>dedicated professionals with a passion for Automobile Sales to join our team! Candidates with experience in customer service, retail sales, or service/hospitality industries are encouraged to apply!</p><p><b><i>
ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover HondaDover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH.</i></b></p><p><b><i>
What we offer:</i></b></p><ul><li>
Annual Profit-Sharing Bonus</li><li>
Above market pay!</li><li>
Earn up to 4 weeks paid vacation plus personal time off</li><li>
Employer sponsored healthcare benefits &ndash; WE PAY 64%</li><li>
Vision, Flexible Spending Accounts, Short Term Disability</li><li>
Company paid Life Insurance and Long-Term Disability</li><li>
Generous 401(k) match</li><li>
Earn shares in our Employee Stock Ownership Plan</li><li>
Tuition Reimbursement</li><li>
Opportunities for Professional Development and Growth</li><li>
CLOSED ON SUNDAYS</li><li><b><i>
Only Employee-Owned Auto Dealership Group in New England</i></b></li></ul><p><b><i>
Responsibilities:</i></b></p><ul><li>
Assist customers in selecting a vehicle by asking engaging questions and listening carefully to their responses.</li><li>
Timely follow-up with clients to ensure referral business.</li><li>
Assists the department manager to meet and ensure departmental objectives of the dealership's annual budget and achieve the departmental goals of the business plan;</li><li>
Provides and ensures exceptional customer service in the vehicle department, maintaining a personal customer satisfaction rating from the manufacturer at or above the company standard;</li><li>
Provides insight and ideas to the department in order to maintain a sustained, competitive advantage;</li><li>
Turn over 100 percent of closed transactions to Business Manager along with properly completed paperwork (insurance information, trade title, etc.).</li><li>
Writes complete sales orders and processes paperwork in accordance with established dealership policies.</li><li>
Prepares sold vehicles for customer delivery prior to customer arrival and perform high-quality and professional demonstrations of new/used vehicles.</li><li>
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.</li><li>
Knows and understands the federal, state, and local laws which govern retail automobile sales.</li><li>
Sells/leases and delivers a minimum number of units as defined in the dealership sales pay plan.</li><li>
Attends product and sales training courses as requested by sales manager.</li><li>
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.</li><li>
Knows and understands equity and values, and is able to explain depreciation to the customer.</li><li>
Follows up on all post-delivery items, tag/title work and special requests to be sure that all customer expectations are met.</li><li>
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively (CRM).</li><li>
Assists with snow removal. Moves/arranges vehicles on lot.</li><li>
Assure that keys and dealer plates are properly maintained to prevent loss or theft.</li></ul><p><b><i>
Requirements:</i></b></p><ul><li>
High School Diploma or equivalent</li><li>
Excellent communication skills with a customer focus and friendly attitude</li><li>
Flexible schedule to cover store hours including some weekendsevenings.</li><li>
Strong computer aptitude and organizational skills.</li><li>
Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements</li></ul><p><i>
Join our team today! Be part of a company where all employees are valued, respected, and encouraged. ICL is an active part of the communities in which we operate, and we strive to make positive contributions in the lives of all of our customers.</i></p><p><b><i>
International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.</i></b></p></div>

Automotive Sales Consultant- Dover Honda- ICL Autos

Gebhardt Automotive

<p></p><div><h4 class="jobSectionHeader"><b>RARE OPPORTUNITY! BMW CLIENT ADVISOR NEEDED!</b></h4><p>
Gebhardt BMW has a rare opportunity FOR YOU! We are looking for 2 special individuals to join our team!</p>
<p>
We are growing and need 2 BMW client advisors to help us handle all the expected traffic as we expand!</p>
<p>
Our BMW CLIENT ADVISOR - $75k-$150k+ (Paid Training) and TOP PERFORMERS CAN EARN UP TO $200,000/ YEAR!</p>
<p>
Are you high energy, motivated, and looking to jumpstart your career?</p>
<p>
No experience? No problem! We provide paid training.</p>
<p>
Gebhardt BMW is looking for passionate Sales Consultants!</p>
<h4 class="jobSectionHeader"><b>
What We Offer:</b></h4><ul><li>
EXCELLENT EARNING POTENTIAL!</li><li>
TOP NOTCH SALES TRAINING!</li><li>
Guaranteed salary during training</li><li>
Full benefits (Medical, Dental, 401k)</li><li>
Fastpaced, fun, and honest environment</li></ul><p>
Qualifications: Valid driver's license with clean DMV record required &bull; Excellent customer service skills &bull; Excellent communication skills &bull; Self-motivated with competitive drive and results-oriented mindset &bull; Ability to work flexible hours including evenings and weekends &bull; Professional appearance and the ability to smile and have fun! - passion for people and a positive attitude</p>
<ul><li>
NO Prior automotive sales experience needed! We will train you to be the best and earn the most!!</li></ul><h4 class="jobSectionHeader"><b>
Benefits:</b></h4><ul><li>
Competitive commissionbased compensation with unlimited earning potential 401(k) retirement plan Comprehensive insurance (health, dental, vision, life) Paid time off Employee vehicle purchase program and discounts Professional development and training assistance Dynamic, supportive team environment</li></ul><p>
Apply Today - Actively Hiring!</p>
<p>
Gebhardt Automotive is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Employment with Gebhardt Automotive is at-will.</p>
<p>
Job Type: Full-time</p>
<p>
Work Location: In person (not remote-eligible)</p>
<h4 class="jobSectionHeader"><b>
About Gebhardt Automotive Inc</b></h4>
At Gebhardt BMW, we're more than just a dealership; we're a team of automotive enthusiasts dedicated to delivering an exceptional experience to every customer in Boulder, Colorado. Since 1975, we've combined the precision and luxury of the BMW brand with authentic Colorado hospitality at the base of the stunning Rocky Mountains. We're driven by four guiding principles: Passion, Integrity, Value, and Pride, and we apply these same principles to our team members, helping them build the rewarding careers they've always dreamed of. Join us and be part of Boulder's close-knit community where excellence meets opportunity.</div><p></p>

BMW Client Advisor

full cycle services

<p>An <b>AUTOMOTIVE OEM</b> is looking for a <b>RESEARCH ASSISTANT</b> to support the organization's engineering group. This <b>LONG TERM CONTRACT POSITION </b><i><b>(with possibility of transitioning to direct)</b></i> will work with a team to research and summarize industry trends, safety features, and possible new products/features.</p><p><b>Day to day (HYBRID - onsite 3 days per week):</b></p><ul><li>Utilize industry resources to predict future trends from 3rd party safety rating organizations - Latin NCAP, US-NCAP, IIHS, etc</li><li>Continuous monitoring, summarizing, and reporting of industry safety trends</li><li>Technical Safety Data Maintenance - Maintain official external safety test schedules, Develop/Maintain Test Result Databases</li><li>IIHS Top Safety Pick Award - Populate test results and final ratings, Co-work with sales teams and their marketing agencies in correct usage of safety award advertisements, Maintain award status and trophy inventory</li><li>Administrative Support - Team activity, Project coordination, Travel calendar management, Vendor communication, Project status tracking, Budget Support Tasks</li><li>Summarize &amp; report research from 3rd party safety organizations and competitor</li><li>Summarize &amp; report future test protocols / requirement</li><li>Safety research meeting minutes creation</li><li>General administrative support for department as needed</li><li>Work collaboratively with cross functional teams (internal and external organizations)</li><li>Maintain short term/long term schedules &amp; budgets</li><li>Travel up to 5% maximum</li></ul><p><b>Qualifications:</b></p><ul><li>1 to 3 years' of automotive research experience</li><li>Demonstrated ability to read, comprehend, and summarize complex technical information into easy to understand report</li><li>Demonstrated ability to adapt to rapidly changing business requirements</li><li>Knowledge of Automotive Industry (safety related topics)</li><li>Demonstrated ability to maintain confidentiality, demonstrate integrity, and ethical behavior</li><li>Familiar with using databases and other research resources</li><li>Proficient in database development</li><li>VBA/Macro, Coding experience and familiarity is a plus</li><li>Proficient time management and organization skills</li><li>Demonstrated ability to work independently and with others</li><li>Excellent Communication Skills (oral and written)</li><li>Strong Analytical and reporting skills</li><li>Proficient skills in MS Office &ndash; Word, Excel, PowerPoint, Outlook</li></ul><p><i><b>MUST HAVE: Prior Automotive Related Research Experience</b></i></p><p>Job Types: Full-time, Contract</p><p>Pay: $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Automotive Related Research: 1 year (Required)</li><li>Research: 1 year (Required)</li></ul><p>Work Location: Hybrid remote in Ypsilanti, MI 48198</p>

Automotive Research Assistant

<div>About the Role:
<div><b><i>
Location: Remote &ndash; Michigan residents</i></b></div><div></div><div><br>
If you are a great communicator and enjoy troubleshooting and helping connect people with solutions, this could be a great career move for you &ndash; especially if you're interested in working from home!</div><div></div><div><div><br>
As a remote Auto Uptime Advocate at Morley, you will assist dealers with critical orders, products, services and questions. This is more than just another automotive job &ndash; it's a chance to make a difference in the industry with a leading truck manufacturer!</div><div></div><div><br>
Bring your sense of detail and background in customer service, vehicle / technical knowledge, case management or a degree and we'll train you remotely to help you succeed in your role.</div><div></div><div><b><i><br>
What You&rsquo;ll Do</i></b></div><ul><li>
Interact with internal client departments and dealerships using telephone, email and case management software</li><li>
Review and update cases on part orders</li><li>
Log calls and update dealer order / case records</li><li>
Use your interpersonal skills and technical product knowledge and expertise to respond to daily customer-centric activities</li><li>
Serve as the primary contact for dealership service departments and the client&rsquo;s customer breakdown department</li><li>
Manage cases, tracking the many interactions required for specific repairs</li><li>
Reduce downtime to enhance customers' experience and overall satisfaction</li><li>
Conduct outbound calls and update case files</li><li>
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude</li></ul><div></div><div><b><i><br>
Questions Before You Apply?</i></b></div><div><div><div>
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).</div></div></div></div><br>
<div></div>
Skills for Success:
<div><b><i>
Required Skills</i></b></div><ul><li>
Able to:<ul><li>
Effectively complete complex tasks</li><li>
Work autonomously within established procedures on complex assignments that required independent action and a high degree of initiative</li><li>
Generate innovative solutions to complex problems</li><li>
Anticipate patterns and links; look beyond the direct problem to the wider implications</li></ul></li><li>
Skills needed:
<ul><li>Basic automotive knowledge</li><li>
Case handling skills</li><li>
Interpersonal and communication</li><li>
Organization</li></ul></li></ul><div></div><div><b><i><br>
Eligibility Requirements</i></b></div><ul><li>
Education and experience:<ul><li><i>
High school diploma or equivalent</i> plus <i>8 or more years</i> of technical truck / automotive and direct customer service experience*
<br>
- Or -</li><li><i>
Associate degree</i> plus <i>6 or more years</i> of technical truck / automotive and direct customer service experience*<br>
- Or -</li><li><i>
Bachelor&rsquo;s degree</i> plus <i>4 or more years</i> of technical truck / automotive and direct customer service experience*<br>
<br>
<ul><li><i>(Direct customer experience = Previous dealer experience, auto parts handling, case handling and customer interaction)</i></li></ul></li></ul></li><br>
<li>
Familiar with a variety of work processes / activities (typically through job-related training and extensive on-the-job experience)</li><li><b>
Available to work shifts taking place between these hours of operation:</b><ul><li><b>
Monday - Friday: 8 a.m. - 9 p.m. Eastern / 7 a.m. - 8 p.m. Central / 6 a.m. - 7 p.m. Mountain / 5 a.m. - 6 p.m. Pacific time</b></li><li><b>
Saturday: 8 a.m. - 4 p.m. Eastern / 7 a.m. - 3 p.m. Central / 6 a.m. - 2 p.m. Mountain / 5 a.m. - 1 p.m. Pacific time</b></li></ul></li><li>
Must be able to stick to the schedule reliably, as some queues are time sensitive</li></ul><div></div><div><b><i><br>
Nice to Have</i></b></div><ul><li>
Experience monitoring automotive repair activity</li></ul><div></div><div><b><i><br>
Remote Work Requirements</i></b></div><ul><li>
Michigan resident</li><li>
Secluded and distraction-free work environment</li><li><i>
Required internet setup:</i><ul><li>
High-speed internet delivered through a wired provider (cable or fiber)</li><li>
Computer must be physically connected to your modem / router using an Ethernet cable</li><li>
Wireless, 5G and satellite connections are not supported</li></ul></li></ul><br>
<div></div>
Why Morley?:
<div>
At Morley, your paycheck is just the start &ndash; add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.</div><div></div><div><b><i><br>
Health &amp; Wellness Benefits</i></b></div><ul><li>
Medical and prescription coverage</li><li>
Dental and vision insurance</li><li>
Paid time off</li><li>
Associate wellness program with rewards for annual checkups</li><li>
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</li></ul><div></div><div><b><i><br>
Financial Benefits</i></b></div><ul><li>
401(k) with match</li><li>
Flexible spending account (FSA)</li><li>
Life insurance</li><li>
Company-paid short- and long-term disability insurance</li></ul><div></div><div><b><i><br>
Benefits to Make Your Life Easier</i></b></div><ul><li>
24/7 online access to doctors through Teladoc</li><li>
24/7 nurse help desk</li><li>
Patient advocacy with free 24/7 support for benefit questions and claims</li><li>
Guidance for family, financial and estate planning (including wills)</li></ul><div></div><div><b><i><br>
About Morley</i></b></div><div>
Our mission is to deliver extraordinary experiences.</div><div></div><div><br>
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) &ndash; for our associates and for the world-leading companies that partner with us.</div><div></div><div><br>
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</div><div></div><div><br>
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.</div><div></div><div><br>
Thank you for your interest in Morley.</div><div></div><div><b><i><br>
Notices</i></b></div><ul><li>
Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo</li><li>
Click here to view Morley&rsquo;s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa</li><li>
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy</li></ul></div><div></div>

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