automotive customer experience advisor

Alzayani Investments

Job Overview Zayani Motors is seeking a highly organised and motivated Assistant Sales Administrator Officer to join our Automotive division. This role will provide comprehensive administrative support to the sales team, ensuring smooth and efficient operations. The successful candidate will be a key contributor to the team's success, facilitating sales processes and maintaining accurate records. This is an excellent opportunity to join a dynamic and growing company within the automotive industry.&nbsp;Responsibilities<ul><li>End-to-End Sales Processing: Manage the complete sales closing lifecycle, including invoicing, registration, insurance, and vehicle handover, ensuring accurate entry into the ERP/SAP system.</li><li>Transaction Compliance (SAP): Ensure all sales and subsidy-related financial transactions are accurately processed and recorded exclusively within the SAP system.</li><li>Documentation and Policy: Maintain all records (including sales, petty cash, spare keys, demo records, and traffic/MEAC files) strictly in accordance with company policies and procedures.</li><li>Used Car Loss Reporting: Before issuing an invoice, escalate any potential financial loss on a used car to the Sales Administration Department for review.</li><li>New Car Loss/Under-Budget Profit Reporting: Immediately refer the matter to the Invoicing Department if a new car sale results in a loss or if the actual profit achieved is less than the budgeted amount.</li><li>Insurance Pre-Approval: Obtain prior written approval before finalizing the insurance for any vehicle.</li><li>Stock Location Updates: Collaborate with the Sales Co-ordination Department to ensure the SAP system is updated with accurate car locations. This enables the Accounts Department to provide weekly insured value updates to Insurance Companies via the Automate system.</li><li>Regular Physical Stock Check: Participate in a full physical stock check conducted on the second Friday of every month.</li><li>Vehicle Release Gatekeeper: Ensure no new or used vehicle is released to the customer without a prior approved checklist from the Accounts Department. Report any issues or problems back to the GM or Accounts in writing.</li><li>Incomplete Invoice Prevention: Strictly avoid generating invoices with incomplete or missing customer/car details required by the Automate system (e.g., contact number, address, trade-in mileage, color, etc.).</li><li>Car Arrival Monitoring: Report any delays in the arrival of vehicles, as scheduled per the Letter of Credit (LC), directly to the Accounts Department.</li></ul>&nbsp;Qualifications<ul><li>Proven 1-2 years of experience in a sales administration role, preferably within the automotive industry.</li><li>Strong organisational and time management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite, particularly Excel and Word</li><li>Ability to work independently and as part of a team.</li><li>High level of accuracy and attention to detail.</li><li>Strong problem-solving skills and ability to handle multiple tasks simultaneously.</li><li>Knowledge of automotive sales processes would be an advantage.</li></ul>

Assistant Sales Administrator

Euro Motors is seeking a highly skilled and experienced Specialist Denter to join our luxury automotive division. Based in Sitrah, Bahrain, this is a full time position for a dedicated professional who takes pride in delivering exceptional quality workmanship. The ideal candidate will be an expert in vehicle body repair, responsible for restoring damaged vehicles to their original condition using state-of-the-art techniques and equipment. This is an excellent opportunity to join a reputable organisation with a strong track record and a commitment to excellence. Responsibilities: * Assess the extent of vehicle body damage and determine the most effective repair methods. * Perform high-quality dent removal using a variety of specialised tools, including paintless dent repair (PDR) techniques. * Repair and replace damaged body panels, bumpers, and other components to the highest industry standards. * Ensure all structural and cosmetic repairs align with manufacturer specifications. * Prepare vehicle surfaces for painting by sanding, filling, and priming to ensure a flawless finish. * Collaborate effectively with other technicians, including painters and mechanics, to ensure a smooth and efficient workflow. * Maintain a clean, safe, and organised work area, adhering to all health and safety protocols. * Conduct final quality checks on all completed work to guarantee customer satisfaction. Qualifications: * Proven professional experience as a Denter, Panel Beater, or in a similar automotive body repair role. * Expertise in modern dent removal and panel-beating techniques, including proficiency with PDR tools. * In-depth knowledge of vehicle body construction, materials, and repair principles. * Ability to operate a wide range of hand, power, and diagnostic tools effectively. * Exceptional attention to detail with a strong commitment to delivering meticulous and high-quality work. * Ability to work independently and as part of a team in a fast-paced workshop environment. * Strong problem-solving skills and the ability to manage time efficiently. * Relevant vocational qualifications or certifications in auto body repair are highly desirable.

Specialist Denter

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Global opportunities, limitless growth.We are representing a leading elevator and escalator company in their recruitment of multiple sales roles. We are keen to speak with NI Sales Representative for position accross Dubai and Abu Dhabi,Overall descriptionResponsible for overall process execution from offer to final handover to the customer. Works closely with the New Installation managers for installation (NI). Makes first customer contacts, negotiates New Installation contracts with customers and manages the transaction and progress of documentation in line with the commercial policy of the Company. Furthermore, he or she resolves customer issues, drives customer satisfaction, educates architects, consultants, developers and other professionals about Company products and positions Schindler for future NI projects.Responsibilities for overall process execution and target achievement from offer to final handover to the customer.Foster customer acquisitions and loyalty.Complete sales in line with business plans and internal proceduresResponsible for first customer contacts, negotiation of new installation contracts, and managing of transactions and progress of documentation in line with the commercial policy of the Company.Resolves customer issues and drives customer satisfaction.Build relationships with Architects, Builders, Consultants, Developers, and other professionals to educate them about Schindler products and to position Schindler for the future NI projects.Managing all collection activities in line with the New Installation contract for each sale.Requirements:Bachelors degree in engineeringExcellent interpersonal communication skillsIT Skills: MS-Office , SAP, SharePoint is an asset3-8 year of experience in a similar role.Job Type: Full-timeJob Type: Full-timePay: From AED15,000.00 per month

NI Sales Representative

We are seeking a Key Account Manager in Dubai, UAE, with proven experience in the elevator and escalator industry.Work With PurposeAt Schindler, your work helps improve the quality of life for over one billion people every day by ensuring our elevators and escalators operate safely and reliably. For more than 150 years, we have been City makers&mdash;elevating buildings, communities, and the people who live and work in them. Our success is built on people, passion, and innovation.About the RoleThe Key Account Manager is responsible for managing the full sales cycle of Large Projects, from initial offer to final handover. You will collaborate closely with the Large Projects Centre and Installation Team, develop and maintain strong customer relationships, negotiate New Installation (NI) contracts, and ensure all commercial and documentation processes comply with company policies. You will also support industry professionals&mdash;architects, consultants, developers&mdash;by promoting Schindler&rsquo;s solutions and capabilities.ResponsibilitiesManage the complete process from offer stage to final handover, ensuring sales targets are metDrive customer acquisition, retention, and long‑term loyaltyExecute sales activities in alignment with business plans and internal proceduresLead initial customer engagements, negotiate NI contracts, and oversee documentation progressResolve customer issues promptly and maintain high levels of satisfactionBuild strong relationships with architects, builders, consultants, and developers to secure future NI opportunitiesManage collection activities in accordance with NI contract termsWhat Makes You a Great FitEntrepreneurial mindset with the ability to explore solutions from multiple perspectivesStrong team player who can motivate and align others toward shared goalsHardworking, resilient, and results‑drivenExcellent planning, prioritization, and time‑management skillsCommitment to continuous learning and self‑developmentQualificationsBachelor&rsquo;s degree in Engineering5&ndash;8 years of experience in a similar role (preferably in technical or construction‑related industries)Excellent interpersonal and communication skillsProficiency in MS Office; SAP and SharePoint experience is an advantageJob Type: Full-timePay: From AED25,000.00 per month

Key Account Manager – New Installations (Dubai, UAE)

Rushabh Sealink Logestic Pvt Ltd

Role SummaryWe are looking for a proactive and organized Indoor Sales Executive to support business development through client coordination, follow-ups, and sales support related to freight forwarding and logistics services.&nbsp;Key Responsibilities<ul><li>Handle client inquiries, follow-ups, and coordination via calls and emails.</li><li>Support outdoor sales by managing quotations, proposals, and documentation.</li><li>Identify potential business opportunities from leads and existing customers.</li><li>Coordinate with operations teams to ensure timely and smooth shipment execution.</li><li>Maintain customer records, sales data, and MIS reports.</li><li>Strengthen relationships with existing customers to ensure repeat business.</li><li>Support marketing and sales initiatives to achieve overall business targets. &nbsp;</li></ul>Requirements &amp; Skills<ul><li>Minimum 1–2 years of experience in pure freight forwarding (UAE experience is mandatory).</li><li>Exposure to handling genuine Export / Import Sea Freight customers is required.</li><li>Excellent verbal and written communication skills.</li><li>Pleasing personality with strong coordination and customer-handling skills.</li><li>Working knowledge of freight forwarding, shipping, logistics, and supply chain processes.</li><li>Detail-oriented, organized, and capable of managing multiple tasks efficiently.</li></ul>

Indoor Sales Executive

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

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