automotive parts coordinator

D&S Automotive

<div>Parts Coordinator
Who We Are
D&amp;S Automotive was founded in 1977 and has since grown to become a leader in Northeast Ohio collision repair and automobile restyling. The company is locally owned and headquartered in Mentor, Ohio, with a total of six locations, two in Mentor, and one each in Chardon, Elyria, Kirtland, and North Ridgeville. D&amp;S Automotive's unrivaled customer experience and attention to detail has earned them a reputation in the community for its award-winning service, quality customer care and community involvement.
What We Value
Philanthropy: We believe our communities shape our business. We embrace philanthropy and maintain a culture of giving to better our community, just as it betters us.
Family: Families support, respect, and work together toward common goals. We foster a welcoming atmosphere where employees can build camaraderie and elevate teamwork.
About the Position
The Body Shop Parts Coordinator supports collision operations by managing parts check-in, organizing supplies, and maintaining a clean work environment. This role also handles invoice entry, file closures related to parts, and tracks returns and credits. Additional duties include maintaining reports and serving as the primary contact for asTech invoice processing. Strong attention to detail and multitasking skills are essential in this fast-paced role.
Schedule: Full-time, Monday-Friday, 8:00 AM - 5:30 PM
Reports To: Collision Center Manager
Benefits Include: Competitive compensation based on experience, medical, vision, dental, PTO, paid holidays, paid volunteer program, paid life insurance, and 401(k) with company match.
Primary Job Functions<ul><li>
Warehouse Operations: Oversees check-in, staging, and organization of parts; maintain a clean, safe, and orderly warehouse.</li><li>
ShopPaint Supplies: Check in and put away all shop and paint supplies, including stock orders.</li><li>
asTech Support: Enter invoices for scans and calibrations.</li><li>
Invoicing: Enter and scan invoices; collaborate with accounting to verify and process all entries.</li><li>
File Closing: Finalize files with part exceptions and charge out shop part lines.</li><li>
ReturnsCredits: Track returns and pending credits; update and send weekly Pending Credit Report; request credit memos and coordinate returns with warehouse staff.</li><li>
Shop Pay Reporting: Maintain a report for shop pay items such as damaged/missing parts, sublets, and non-returnable parts.</li><li>
Other Duties: Perform other duties as assigned by supervisor(s)</li></ul>
Minimum Requirements<ul><li>
High school diploma or equivalent</li><li>
Valid driver's license and ability to pass a background check</li><li>
At least one year automotive parts experience preferred</li><li>
Proficient with computers
</li><li>Familiarity with CCC One estimating software a plus</li><li>
Experience with parts ordering software such as Parts Trader, Parts Bridge, etc. preferred</li></ul> 
Characteristics Sought<ul><li>
Attention to detail</li><li>
Effective communication</li><li>
Highly Organized
</li><li>Willingness to learn</li><li>
Ability to thrive in a fast paced and ever changing environment</li></ul> 
Physical Requirements<ul><li>
Periodic lifting and carrying of objects over 50 pounds</li><li>
Reaching above and below shoulder level</li><li>
Extended periods of kneeling, bending, squatting, and stooping</li><li>
Manual dexterity and eye/hand coordination for operating equipment</li><li>
Exposure to repetitive tasks involving hand and arm motion</li><li>
Possible exposure to fumes, chemicals, dust, and noise in the repair center</li></ul>
Disclaimer
The above statements describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, and skills required. Additional duties may be assigned as needed.
D&amp;S Automotive is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Updated April 22nd, 2025</div>

Body Shop Parts Coordinator

Clark's Professional Car Care

Customer Experience Coordinator / Parts Specialist Clark&rsquo;s Professional Car Care &ndash; Pascagoula, MS Pay: $14.00 &ndash; $20.00 per hour Job Type: Full-time Work Location: In personClark&rsquo;s Professional Car Care is looking for a friendly, organized, and detail-oriented Customer Experience Coordinator / Parts Specialist to be a key support role for both our customers and our service advisors. This position blends front counter hospitality with behind-the-scenes parts coordination to keep our shop running efficiently and accurately.What You&rsquo;ll DoCustomer Experience &amp; Front Counter Support<ul><li>Answer phones and greet customers with a positive, professional attitude</li><li>Help create a clean, welcoming waiting area</li><li>Assist with front counter coverage</li><li>Manage phone calls professionally and route them appropriately</li><li>Provide basic customer service assistance (without diagnosing or quoting repairs)</li></ul>Parts Specialist &amp; Advisor Support<ul><li>Assist service advisors with parts sourcing, pricing verification, and availability</li><li>Coordinate parts ordering, logistics, and inventory organization</li><li>Communicate parts delays or availability issues clearly to the team</li><li>Support workflow efficiency by handling parts-related administrative tasks</li><li>Manage warranty returns, vendor warranty claims, and core returns</li><li>Help protect margins through accuracy and organization</li></ul>Must-Haves<ul><li>Friendly, outgoing personality with a positive attitude</li><li>Strong communication and organization skills</li><li>Ability to multitask and support a fast-paced environment</li><li>Dependable, team-focused, and detail-oriented</li><li>Enjoys working with both customers and teammates</li></ul>Preferred Experience<ul><li>1+ year of customer service experience</li><li>Automotive or parts experience strongly recommended</li></ul>Benefits<ul><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Professional development assistance</li></ul>Join a team that truly puts Customer Service Above All Else&mdash;while also valuing efficiency, accuracy, and teamwork behind the scenes.Job Type: Full-timePay: $14.00 - $20.00 per hourExpected hours: 40 per weekBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Customer Experience Coordinator / Parts Specialist

Hertrich Family of Automobile Dealerships

<div>Automotive Body Shop Parts Advisor - Coordinator - Collision Center - Full-Time
Competitive Pay, Exceptional Benefits, and Growth Opportunities!
Looking for a rewarding career with a company that truly values its team members? Join the Hertrich Family of Dealerships, where we're busy, growing, and committed to providing top-notch service. We are currently looking for a skilled Parts Coordinator to join our fast-paced Collision Center. If you're ready for an exciting and dynamic role, this is your chance to become part of a thriving team!
Why Choose Hertrich?<ul><li>
Highly Competitive Pay Plans</li><li>
Comprehensive Benefits: Medical, Dental, Vision &amp; Life Insurance for Employee &amp; Family</li><li>
Paid Time Off: Vacation, Holidays, Personal/Sick Days</li><li>
401k with Company Match</li><li>
Employee Purchase Discounts</li><li>
Short- and Long-Term Disability Plans</li><li>
Support from Delmarva's Largest Dealer Group with 24 dealerships, 14 Collision Centers, and 18 automotive brands across the region.</li><li>
Family-Owned: Proudly serving the community for three generations, supporting over 90 local organizations.</li></ul>
Key Responsibilities:<ul><li>
Collaborate closely with the Production Manager to ensure smooth daily operations</li><li>
Assist in maintaining and managing department budgets</li><li>
Order, receive, and track parts inventory in line with company standards</li><li>
Inspect and ensure proper inventory management, deliveries, and organization of parts</li><li>
Follow all safety protocols and guidelines</li><li>
Perform other duties as required by management</li></ul>
Qualifications:<ul><li>
Strong computer skills and proficiency in industry-related software</li><li>
Excellent communication (verbal and written), organizational, and math skills</li><li>
Detail-oriented and able to multitask efficiently</li><li>
Previous experience in Parts or Inventory Control is a plus</li><li>
Problem-solving abilities and a proactive attitude</li><li>
High School Diploma or GED required</li><li>
Valid driver's license with a clean driving record</li></ul>
About Hertrich: With a culture centered on integrity, accountability, and excellence, we aim for success in everything we do. Join our diverse and inclusive workforce, and help us continue to grow while making a positive impact on the community.
Hertrich is an Equal Opportunity Employer. We embrace diversity and encourage all qualified individuals to apply. We are committed to a drug-free workplace and ensuring equal employment opportunities for all.
Apply today to join a company where people are the priority, and excellence is the goal!</div>

Body Shop Parts Advisor - Coordinator - Lewes Collision of New Road

Gerber Collision & Glass

<div>Company: Gerber Collision &amp; Glass
WELCOME TO GERBER COLLISION &amp; GLASS 
 
Our Team Members Drive Us! Gerber Collision &amp; Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision &amp; Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. 
Job Description:
The Parts Coordinator&rsquo;s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer&rsquo;s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.
Key Job Responsibilities
<div><ul><li>Ensure consistent execution of WOW (Wow Operating Way) plan.</li><li>
Communicate all customer requests and needs to appropriate team members.</li><li>
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.</li><li>
Ensure timely parts distribution to the shop in accordance with the production schedule.</li><li>
Enter all parts invoices into the recommended Management Information System (MIS).</li><li>
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.</li><li>
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).</li><li>
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.</li><li>
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.</li></ul>
Education and/or Experience Required
<div><ul><li>High School Diploma or equivalent</li><li>
1-3+ years of experience working with automotive parts (auto body parts is a bonus)</li><li>
Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations</li><li>
 I-Car Registered (working towards Gold Class certification)</li></ul>
Required Skills/Abilities
<div><ul><li>Communicate effectively, both verbally and in writing</li><li>
Strong attention to detail and a high degree of accuracy.</li><li>
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure</li><li>
Working knowledge of vehicle repairs practices</li><li>
Management Information System: Summit, Repair Centre</li><li>
Working Knowledge of: Mitchell, Audatex</li><li>
Parts sourcing: Car-part, Progi, APU, LKQ B2B</li><li>
Solid problem-solving abilities</li><li>
Above average computer proficiency</li><li>
Above average organizational skills</li><li>
Ability to keep up and succeed in a fast-paced working environment</li><li>
Ability to work well with others and achieve common goals</li><li>
Other duties as assigned</li></ul>
Other Requirements
<div><ul><li>Frequently required to bend, crouch, reach, handle tools</li><li>
Lift in excess of 50 lbs. of materials</li></ul>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.</div></div></div></div>
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li></ul>
Gerber Collision &amp; Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$15 - $20+ Depending on Experience</div>

Parts Coordinator

<div>Company: Gerber Collision &amp; Glass
WELCOME TO GERBER COLLISION &amp; GLASS 
 
Our Team Members Drive Us! Gerber Collision &amp; Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision &amp; Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. 
Job Description:
The Parts Coordinator&rsquo;s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer&rsquo;s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.
Key Job Responsibilities
<div><ul><li>Ensure consistent execution of WOW (Wow Operating Way) plan.</li><li>
Communicate all customer requests and needs to appropriate team members.</li><li>
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.</li><li>
Ensure timely parts distribution to the shop in accordance with the production schedule.</li><li>
Enter all parts invoices into the recommended Management Information System (MIS).</li><li>
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.</li><li>
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).</li><li>
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.</li><li>
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.</li></ul>
Education and/or Experience Required
<div><ul><li>High School Diploma or equivalent</li><li>
1-3+ years of experience working with automotive parts (auto body parts is a bonus)</li><li>
Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations</li><li>
 I-Car Registered (working towards Gold Class certification)</li></ul>
Required Skills/Abilities
<div><ul><li>Communicate effectively, both verbally and in writing</li><li>
Strong attention to detail and a high degree of accuracy.</li><li>
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure</li><li>
Working knowledge of vehicle repairs practices</li><li>
Management Information System: Summit, Repair Centre</li><li>
Working Knowledge of: Mitchell, Audatex</li><li>
Parts sourcing: Car-part, Progi, APU, LKQ B2B</li><li>
Solid problem-solving abilities</li><li>
Above average computer proficiency</li><li>
Above average organizational skills</li><li>
Ability to keep up and succeed in a fast-paced working environment</li><li>
Ability to work well with others and achieve common goals</li><li>
Other duties as assigned</li></ul>
Other Requirements
<div><ul><li>Frequently required to bend, crouch, reach, handle tools</li><li>
Lift in excess of 50 lbs. of materials</li></ul>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.</div></div></div></div>
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li></ul>
Gerber Collision &amp; Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Compensation: $16.00 - $20.00 + per hour</div>

<div>Company: Gerber Collision &amp; Glass
WELCOME TO GERBER COLLISION &amp; GLASS 
 
Our Team Members Drive Us! Gerber Collision &amp; Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision &amp; Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. 
Job Description:
The Parts Coordinator&rsquo;s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer&rsquo;s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.
Key Job Responsibilities
<div><ul><li>Ensure consistent execution of WOW (Wow Operating Way) plan.</li><li>
Communicate all customer requests and needs to appropriate team members.</li><li>
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.</li><li>
Ensure timely parts distribution to the shop in accordance with the production schedule.</li><li>
Enter all parts invoices into the recommended Management Information System (MIS).</li><li>
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.</li><li>
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).</li><li>
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.</li><li>
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.</li></ul>
Education and/or Experience Required
<div><ul><li>High School Diploma or equivalent</li><li>
1-3+ years of experience working with automotive parts (auto body parts is a bonus)</li><li>
Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations</li><li>
 I-Car Registered (working towards Gold Class certification)</li></ul>
Required Skills/Abilities
<div><ul><li>Communicate effectively, both verbally and in writing</li><li>
Strong attention to detail and a high degree of accuracy.</li><li>
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure</li><li>
Working knowledge of vehicle repairs practices</li><li>
Management Information System: Summit, Repair Centre</li><li>
Working Knowledge of: Mitchell, Audatex</li><li>
Parts sourcing: Car-part, Progi, APU, LKQ B2B</li><li>
Solid problem-solving abilities</li><li>
Above average computer proficiency</li><li>
Above average organizational skills</li><li>
Ability to keep up and succeed in a fast-paced working environment</li><li>
Ability to work well with others and achieve common goals</li><li>
Other duties as assigned</li></ul>
Other Requirements
<div><ul><li>Frequently required to bend, crouch, reach, handle tools</li><li>
Lift in excess of 50 lbs. of materials</li></ul>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.</div></div></div></div>
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li></ul>
Gerber Collision &amp; Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:<div><div>
$15 - $20 / Hour
Compensation is commensurate with skill, education and experience.
Supplemental Pay:
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.</div></div></div>

Pure Tec Dubai

Job descriptionAutomotive Experience Preferred (Workshop / Dealership / Service Reception)Royal Cars is growing and marketing is increasing enquiries. We need a dedicated Automotive Service Booking Coordinator to manage all incoming calls and WhatsApp enquiries on our company phone, book inspections/appointments, follow up leads, and keep accurate lead tracking for our marketing agency (Enum).Location: Dubai Investment Park 2 (DIP 2)Working hours: Monday to Saturday, 9:00am &ndash; 6:00pm (workshop-based)This is not a mechanic role &mdash; it is a fast-response customer handling + booking + tracking role.Please do not apply if:<ul><li>You are not currently in Dubai / cannot work in DIP 2</li><li>You cannot work Mon&ndash;Sat 9am&ndash;6pm</li><li>You are not confident speaking and writing clear English</li><li>You are not comfortable using WhatsApp Business + Google Sheets daily</li></ul>Key responsibilities (day-to-day)<ul><li>Answer inbound calls and WhatsApp quickly and professionally on the company phone</li><li>Qualify enquiries using a simple checklist (service needed, car details, urgency, location, budget expectations)</li><li>Request photos/videos on WhatsApp when needed and share to workshop team</li><li>Provide basic price guidance/ranges (as per Royal Cars price rules) and book inspection/appointments</li><li>Follow up missed calls and open chats until closed (Booked / Won / Lost)</li><li>Update our Google Sheets lead tracker accurately for every lead (source, service, outcome, value estimate, lost reason)</li><li>Escalate technical questions to the manager/service advisor only when needed</li><li>Maintain WhatsApp Business labels (New / Quoted / Booked / In Progress / Won / Lost)</li></ul>Targets / KPIs<ul><li>Response time: calls answered fast + WhatsApp replies within minutes</li><li>Daily lead log completion: 100% of leads recorded</li><li>Booking rate improvement (more jobs booked from the same lead volume)</li><li>Follow-up discipline (no leads left &ldquo;hanging&rdquo;)</li></ul>Requirements (Automotive strongly preferred)Preferred backgrounds:<ul><li>Workshop/service reception, dealership bookings, service advisor assistant</li><li>Car rental bookings, motor insurance claims, parts counter (also acceptable) also car trading websites (Dubizzle etc.)</li></ul>You must have:<ul><li>Experience in inbound customer service / bookings / sales support</li><li>Strong spoken and written English (Arabic a plus; Hindi/Urdu a plus)</li><li>Confident on phone, calm under pressure, polite but firm</li><li>Highly organised: can manage multiple chats without losing track</li><li>Comfortable using WhatsApp Business tools and Google Sheets</li></ul>Salary &amp; benefits<ul><li>Basic salary: AED 5,000 &ndash; 7,000 per month (depending on experience)</li><li>Performance bonus: AED 500 &ndash; 2,000/month based on KPIs (bookings, tracking accuracy, response time, follow-ups)</li><li>Benefits: visa + medical insurance + annual leave as per UAE law, company phone/SIM, training, bonus/incentives</li></ul>How to apply (applications without this will be ignored)Send:<ul><li>CV</li><li>30-second voice note in English introducing yourself</li><li>Answer these 3 questions in your message:</li><li>Are you currently in Dubai and able to work DIP 2, Mon&ndash;Sat 9am&ndash;6pm?</li><li>What relevant experience do you have (workshop/dealership/car rental/claims/parts)?</li><li>Write your WhatsApp reply to this customer: &ldquo;Hi, need PPF price for G63&rdquo;</li></ul>Thank you..Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have automotive workshop / dealership / service reception experience (Yes / Similar / No)</li><li>Can work Mon - Sat 9am - 6pm (Yes/No)</li><li>WhatsApp Business experience? (Yes / Basic / No)</li><li>Google Sheets comfortable? (Yes / No)</li><li>Based in Dubai and can work in DIP 2? (Yes / No)</li><li>Expected salary (AED)?</li></ul>

Automotive Service Booking Coordinator (Calls + WhatsApp) – Royal Cars (DIP 2)

Search 5079+ Automotive parts coordinator jobs near you this January. New roles added regularly across leading industries. Apply today.

5079 automotive parts coordinator jobs NEAR_ME

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Automotive Service Booking Coordinator (Calls + WhatsApp) – Royal Cars (DIP 2)