automotive service assistant

Pure Tec Dubai

Job descriptionAutomotive Experience Preferred (Workshop / Dealership / Service Reception)Royal Cars is growing and marketing is increasing enquiries. We need a dedicated Automotive Service Booking Coordinator to manage all incoming calls and WhatsApp enquiries on our company phone, book inspections/appointments, follow up leads, and keep accurate lead tracking for our marketing agency (Enum).Location: Dubai Investment Park 2 (DIP 2)Working hours: Monday to Saturday, 9:00am &ndash; 6:00pm (workshop-based)This is not a mechanic role &mdash; it is a fast-response customer handling + booking + tracking role.Please do not apply if:<ul><li>You are not currently in Dubai / cannot work in DIP 2</li><li>You cannot work Mon&ndash;Sat 9am&ndash;6pm</li><li>You are not confident speaking and writing clear English</li><li>You are not comfortable using WhatsApp Business + Google Sheets daily</li></ul>Key responsibilities (day-to-day)<ul><li>Answer inbound calls and WhatsApp quickly and professionally on the company phone</li><li>Qualify enquiries using a simple checklist (service needed, car details, urgency, location, budget expectations)</li><li>Request photos/videos on WhatsApp when needed and share to workshop team</li><li>Provide basic price guidance/ranges (as per Royal Cars price rules) and book inspection/appointments</li><li>Follow up missed calls and open chats until closed (Booked / Won / Lost)</li><li>Update our Google Sheets lead tracker accurately for every lead (source, service, outcome, value estimate, lost reason)</li><li>Escalate technical questions to the manager/service advisor only when needed</li><li>Maintain WhatsApp Business labels (New / Quoted / Booked / In Progress / Won / Lost)</li></ul>Targets / KPIs<ul><li>Response time: calls answered fast + WhatsApp replies within minutes</li><li>Daily lead log completion: 100% of leads recorded</li><li>Booking rate improvement (more jobs booked from the same lead volume)</li><li>Follow-up discipline (no leads left &ldquo;hanging&rdquo;)</li></ul>Requirements (Automotive strongly preferred)Preferred backgrounds:<ul><li>Workshop/service reception, dealership bookings, service advisor assistant</li><li>Car rental bookings, motor insurance claims, parts counter (also acceptable) also car trading websites (Dubizzle etc.)</li></ul>You must have:<ul><li>Experience in inbound customer service / bookings / sales support</li><li>Strong spoken and written English (Arabic a plus; Hindi/Urdu a plus)</li><li>Confident on phone, calm under pressure, polite but firm</li><li>Highly organised: can manage multiple chats without losing track</li><li>Comfortable using WhatsApp Business tools and Google Sheets</li></ul>Salary &amp; benefits<ul><li>Basic salary: AED 5,000 &ndash; 7,000 per month (depending on experience)</li><li>Performance bonus: AED 500 &ndash; 2,000/month based on KPIs (bookings, tracking accuracy, response time, follow-ups)</li><li>Benefits: visa + medical insurance + annual leave as per UAE law, company phone/SIM, training, bonus/incentives</li></ul>How to apply (applications without this will be ignored)Send:<ul><li>CV</li><li>30-second voice note in English introducing yourself</li><li>Answer these 3 questions in your message:</li><li>Are you currently in Dubai and able to work DIP 2, Mon&ndash;Sat 9am&ndash;6pm?</li><li>What relevant experience do you have (workshop/dealership/car rental/claims/parts)?</li><li>Write your WhatsApp reply to this customer: &ldquo;Hi, need PPF price for G63&rdquo;</li></ul>Thank you..Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have automotive workshop / dealership / service reception experience (Yes / Similar / No)</li><li>Can work Mon - Sat 9am - 6pm (Yes/No)</li><li>WhatsApp Business experience? (Yes / Basic / No)</li><li>Google Sheets comfortable? (Yes / No)</li><li>Based in Dubai and can work in DIP 2? (Yes / No)</li><li>Expected salary (AED)?</li></ul>

Automotive Service Booking Coordinator (Calls + WhatsApp) – Royal Cars (DIP 2)

AL ZAABI GROUP

Job Title: Arabic Automotive Service AdvisorLocation: Abu Dhabi, UAE Industry: Multi-Brand Automobile GarageJob DescriptionWe are looking for an experienced Arabic-speaking Service Advisor to join our multi-brand automobile service center in Abu Dhabi. The ideal candidate should have strong technical knowledge, excellent customer-handling skills, and the ability to coordinate effectively between customers and workshop technicians.Key Responsibilities<ul><li>Greet customers and understand their vehicle service and repair requirements</li><li>Prepare job cards, service estimates, and explain repairs clearly to customers</li><li>Coordinate with technicians to ensure accurate diagnosis and timely completion of work</li><li>Follow up with customers regarding service status and vehicle delivery</li><li>Ensure customer satisfaction and handle complaints professionally</li><li>Maintain service records and follow company service standards</li><li>Promote additional services and value-added products when appropriate</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree in Mechanical / Automotive Engineering (Mandatory)</li><li>Experience as an Automotive Service Advisor (home country experience will be considered)</li><li>Fluent in Arabic (English communication is an advantage)</li><li>Strong technical knowledge of multi-brand vehicles</li><li>Good customer service, communication, and interpersonal skills</li><li>Ability to work under pressure in a fast-paced workshop environment</li><li>UAE experience is an added advantage</li></ul>Preferred Skills<ul><li>Strong problem-solving and organizational abilities</li><li>Basic computer knowledge (service software, MS Office)</li><li>Professional appearance and customer-oriented mindset</li></ul>Benefits<ul><li>Competitive salary</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>Interested candidates may apply with their updated CV.Job Type: Full-timePay: AED5,000.00 - AED10,000.00 per monthExperience:<ul><li>Service advisor: 3 years (Required)</li></ul>

Arabic Automotive Service Advisor

AMC MOTORS TRADING LLC

We are looking for a customer-focused and experienced Automotive Service Advisor to join our automobile service team in the UAE. The ideal candidate must be fluent in Hindi (very strictly mandatory) and should have strong technical understanding of vehicle servicing, excellent communication skills, and the ability to manage customer service requirements efficiently.Key Responsibilities<ul><li>Greet customers and understand vehicle service or repair requirements</li><li>Prepare job cards, cost estimates, and service timelines</li><li>Explain technical issues and recommended repairs clearly to customers</li><li>Coordinate with workshop technicians and ensure timely job completion</li><li>Follow up with customers regarding service status and vehicle delivery</li><li>Promote service packages, value-added services, and maintenance plans</li><li>Ensure high customer satisfaction and handle complaints professionally</li><li>Maintain accurate service records and customer data in the system</li><li>Adhere to company policies, quality standards, and safety procedures</li></ul>Mandatory Requirements<ul><li>Fluency in Hindi &ndash; VERY STRICTLY MANDATORY (spoken &amp; written)</li><li>Minimum 2&ndash;4 years of experience as a Service Advisor in automobile vehicle service centers</li><li>Good knowledge of vehicle service, repairs, spares,e-catalogues, and maintenance procedures</li><li>Strong customer handling, communication, and coordination skills</li><li>Ability to work under pressure and manage multiple customers</li></ul>Preferred Qualifications<ul><li>Valid UAE Driving License &ndash; Category 3 (Preferred)</li><li>Experience in UAE automobile workshops or authorized dealerships</li><li>Knowledge of CRM / DMS systems</li><li>Fluency in English or other languages is an added advantage</li></ul>Salary &amp; Benefits<ul><li>Competitive salary based on experience</li><li>Visa, medical insurance, and other benefits as per UAE Labour Law</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Automotive Vehicle - Service Advisor

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

Professional Maids LLC

Counter Sales Assistant &ndash; Professional Filters, QatarLocation: Qatar Salary: QAR 1,800 per month Job Type: Full-timeAbout UsProfessional Filters is a leading provider of industrial and automotive filtration solutions in Qatar. We are committed to delivering high-quality products and excellent customer service.Role OverviewWe are seeking a Counter Sales Assistant to assist customers, manage sales transactions, and maintain the store&rsquo;s product display. The ideal candidate will have good communication skills and a customer-oriented mindset.Key Responsibilities<ul><li>Assist customers at the counter and provide product information.</li><li>Handle sales transactions accurately using POS or billing systems.</li><li>Maintain neat and organized product displays.</li><li>Track inventory and report low stock items.</li><li>Coordinate with the store and warehouse for product availability.</li><li>Ensure excellent customer service at all times.</li></ul>Requirements<ul><li>Previous experience in retail or counter sales preferred.</li><li>Good communication and interpersonal skills.</li><li>Basic computer knowledge for billing and record keeping.</li><li>Friendly, approachable, and customer-focused attitude.</li><li>Ability to work in a fast-paced environment.</li></ul>Benefits<ul><li>Monthly salary: QAR 1,800</li><li>Accommodation Provided</li></ul>Job Type: Full-timePay: QAR1,500.00 - QAR1,800.00 per month

Counter Sales Assistant

United Al Saqer Heavy Equipment LLC

Get AI-powered advice on this job and more exclusive features.Job Description We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Main objectives of the role <ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time. </li></ul>Tasks <ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed. </li></ul>Interfaces <ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor. </li></ul>Job requirements To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience: <ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2xAbu Dhabi Emirate, United Arab Emirates 3 days ago Customer Service Advisor - Arabic speaker (Abu Dhabi) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago Officer- Customer Service (Emiratized Role) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi Emirate, United Arab Emirates 6 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Chevrolet of Troy

<div>We are seeking to fill the position of GM parts assistant manager- This is a full time position with an experienced team in a long term Chevrolet store serving Troy since 1939. Please apply today or call Doug our parts manager at 937-335-0096 today for an interview. Top Pay for the right person! Sign on bonus available today.<div> 
<div></div>
</div><h3 class="jobSectionHeader">Job description</h3>
<div>
We are looking for an automotive parts advisor who has experience and skill in this position. This is a full time position at a GM dealership. Work schedule is Monday-Friday 7:30 AM - 5:30 PM. Saturday rotates 8 am till 1 pm. 
 
We are looking for: 
 
<ul><li>-Strong knowledge of automotive parts and customer service skills</li></ul> 
<ul><li>-GM or other dealership parts experience required</li></ul> 
<ul><li>-attention to detail</li></ul> 
<ul><li>-some heavy lifting required</li></ul> 
<ul><li>-knowledge of dealer track</li></ul> 
<ul><li>-good phone skills, dependable, team player.</li></ul></div>

must have a valid drivers license

Come work for on the of the highest google rated Chevrolet stores in Ohio- 
 
Best pay plan in the business! Pay commensurate with experience. Benefits available. Please reply with resume to this ad. Thank you! 
 
Job Type: Full-time 
 
Benefits: 
401(k) with 4% match

Health insurance
Dental

Vision

Paid time off

Sign on bonus available with experience

Life insurance 


We are an equal opportunity dealership that is dedicated to taking care of both customers and employees. We are full service with body shop and service as well</div>

Parts assistant manager

Search 10000+ Automotive service assistant jobs near you this January. New roles added regularly across leading industries. Apply today.

10000 automotive service assistant jobs NEAR_ME

Automotive Service Booking Coordinator (Calls + WhatsApp) – Royal Cars (DIP 2)

Arabic Automotive Service Advisor

Automotive Vehicle - Service Advisor

Service Advisor

Counter Sales Assistant

Service Advisor

Parts assistant manager