automotive service assistant

Takumi Motors

Job Summary:The Automotive Service Advisor acts as the communication link between customers and the workshop. They are responsible for understanding the customer's vehicle issues, coordinating with technicians, preparing repair orders, and ensuring the customer receives clear updates and excellent service throughout the repair process.Key Responsibilities:<ul><li>Greet customers and understand their service needs through clear communication and effective questioning.</li><li>Create detailed and accurate repair orders and job cards.</li><li>Advise customers on necessary and recommended services or repairs.</li><li>Coordinate with workshop technicians to determine vehicle issues and job status.</li><li>Provide timely updates to customers about service progress, costs, and delivery times.</li><li>Prepare cost estimates and obtain customer approvals before proceeding with work.</li><li>Conduct follow-up calls post-service to ensure customer satisfaction.</li><li>Handle customer queries, complaints, and ensure resolution in a professional manner.</li><li>Maintain accurate customer and vehicle service records.</li><li>Promote additional products or services (e.g., oil change packages, seasonal checks) when appropriate.</li></ul>Requirements:<ul><li>Proven experience as a Service Advisor or similar role in the automotive industry.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management abilities.</li><li>Technical knowledge of vehicle systems is an advantage.</li><li>Proficiency in using service management software.</li><li>Customer-first attitude with a focus on satisfaction and quality.</li></ul>Qualifications:<ul><li>High School Diploma or equivalent (required).</li><li>Technical training or certification in automotive services (preferred).</li><li>Valid UAE driving license.</li></ul>Key Skills:<ul><li>Customer service &amp; sales orientation</li><li>Problem-solving</li><li>Multitasking under pressure</li><li>Attention to detail</li><li>Team collaboration</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of Experience do you have in Customer handling?</li><li>How many years of experience do you have with Automotive?</li><li>Do you have previous experience in a Multibrand Workshop as a Service Advisor?</li></ul>Application Deadline: 15/11/2025Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Automotive Service Advisor

American Tire Depot

<div>
 Location: 227 N. Brea Blvd., Brea, CA 92821
 
 
 Pay: $70,312 &ndash; $96,432+ annually (base + commission + monthly bonus + overtime)
 
 
 We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
 
 
 We offer the kind of benefits you'd expect from a larger organization &mdash; plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service.
 
 
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive hourly rate + commission and overtime opportunities
 </li>
 <li>
 Paid vacation and holidays
 </li>
 <li>
 Medical, dental, vision, life, and supplemental insurances
 </li>
 <li>
 401(k) with company match
 </li>
 <li>
 Employee discounts, referral bonuses and ASE reimbursement
 </li>
 <li>
 Genuine career growth &mdash; with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions
 
 
 </li>
 </ul>
 Assistant Store Manager:
 
 
 <ul>
 <li>
 Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
 </li>
 <li>
 Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
 </li>
 <li>
 Be the bridge between techs and customers; translate inspections into trusted recommendations
 </li>
 <li>
 Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
 </li>
 <li>
 Run the business: inventory &amp; ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
 </li>
 <li>
 Cover the deck when the Store Manager is out; model elite standards on every shift
 
 
 </li>
 </ul>
 What Makes You a Great Fit
 
 
 <ul>
 <li>
 At least 1&ndash;3 years of experience in automotive service management or retail repair leadership
 </li>
 <li>
 Strong background in service sales (tires, brakes, maintenance, or mechanical)
 </li>
 <li>
 Proven ability to lead a team in a high-volume, fast-paced environment
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Valid driver&rsquo;s license + ability to lift 70 lbs (jumping in when needed is part of the job)
 </li>
 <li>
 A self-starter who thrives on results, accountability, and growth
 </li>
 <li>
 Open availability, including weekends, to lead and support the team during peak business times
 
 
 </li>
 </ul>
 
 About Big Brand Tire &amp; Service
 
 
 
 For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we&rsquo;re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.
 
 
 Apply today! If you&rsquo;ve got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK
 
 
 Big Brand Tire &amp; Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
 
 
 Powered by JazzHR
 
 
 epoY2EnYP6
</div>

Automotive Assistant Manager

Alba Corporation

<div>We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division, where you will be the first point of contact for customer inquiries, service bookings, and product support. Your mission is to deliver a seamless, professional customer experience that builds loyalty and trust.
This role is ideal for someone with strong communication skills, a proactive attitude, and a passion for delivering excellent service. The right candidate will be tech-savvy, detail-oriented, and thrive in a fast-paced environment. If you&rsquo;re ready to be the voice of a leading automotive brand, read on.
Key Responsibilities
Customer Support &amp; Service Coordination<ul>
<li>
Handle inbound and outbound customer calls with professionalism and empathy</li>
<li>Book vehicle service appointments and follow up on customer requests</li>
<li>Provide accurate information about products, services, and offers</li>
<li>Resolve customer concerns quickly and efficiently, escalating when necessary</li>
</ul>
Collaboration &amp; Communication<ul>
<li>
Coordinate with workshop and service advisors for appointment availability</li>
<li>Communicate service updates and delivery timelines to customers</li>
<li>Liaise with internal departments to ensure a smooth customer journey</li>
<li>Maintain clear and updated call logs using CRM tools</li>
</ul>
Performance &amp; Reporting<ul>
<li>
Meet daily and monthly KPIs, including call handling time and customer satisfaction</li>
<li>Generate reports on customer feedback and recurring issues</li>
<li>Support the team in achieving sales conversion targets for upsells or add-on services</li>
<li>Continuously seek ways to improve call centre operations and customer experience</li>
</ul>
Requirements:<ul>
<li>
UAE National with Family Book</li>
<li>1&ndash;2 years of experience in customer service, preferably in automotive or call centre environments</li>
<li>Excellent verbal and written communication in English and Arabic</li>
<li>Familiarity with CRM systems and basic Microsoft Office tools</li>
<li>High attention to detail and customer-first mindset</li>
<li>Ability to work under pressure and manage multiple tasks</li>
<li>High school diploma or equivalent</li>
</ul>
Salary &amp; Benefits:<ul>
<li>
Competitive Salary: 5,000 &ndash; 8,500 AED</li>
<li>Target-based incentive structure with commission potential</li>
<li>Medical insurance</li>
<li>30 days of paid annual leave</li>
<li>Career development and training opportunities within the group</li>
</ul>
Work Arrangement:<ul>
<li>
Type: Full-time, on-site position</li>
</ul>
Why Join Us? 
Be the voice of a respected automotive brand
 
Enjoy a commission-based role with growth potential
 
Thrive in a team that values professionalism, support, and performance
 
Access continuous training and career progression within a stable group
If you're dependable, proactive, and take pride in helping customers&mdash;apply today!</div>

UAE National Call Centre Agent – Automotive Division

As the UAE&rsquo;s leading used car showroom, we are recognized for our commitment to quality and customer satisfaction. With our ongoing expansion, we are looking for a dedicated After-sales Coordinator to join our team. This role is ideal for individuals who excel in customer service and have a strong background in automotive aftersales support.Key Responsibilities<ul><li>Coordinate aftersales support for customers, ensuring their needs are addressed promptly and professionally.</li><li>Manage customer inquiries related to warranties, repairs, and maintenance services.</li><li>Schedule service appointments and follow up with customers to ensure satisfaction.</li><li>Maintain accurate records of customer interactions and aftersales services using our internal software.</li><li>Collaborate with the service team to ensure timely completion of customer requests.</li><li>Resolve customer complaints or escalate them to management as needed.</li></ul>Candidate Requirements&#10004; Previous experience in After-sales coordination within the automotive industry. &#10004; Strong customer service skills, with the ability to handle challenging situations calmly and professionally. &#10004; Excellent communication skills, both written and verbal. &#10004; Proficiency in using computers and experience with CRM systems. &#10004; Strong organizational skills, with the ability to manage multiple tasks effectively. &#10004; A proactive and solution-oriented approach to customer service.What We Offer<ul><li>Competitive Salary: 6,000 plus commissions</li><li>Visa sponsorship &amp; basic medical insurance</li><li>30 days of paid annual leave</li><li>A supportive work environment that values proactive customer service and problem-solving.</li></ul>Hiring ProcessThe selection process includes an initial interview followed by a customer service assessment.If you&rsquo;re looking to join a reputable company with a strong presence in the UAE&rsquo;s used car market, we&rsquo;d love to hear from you!Apply today and become part of our growing team.Job Type: Full-timePay: AED6,000.00 per month

After‑Sales Service Coordinator – Automotive Showroom

AF IT Business Services

JOB PURPOSEProvide administrative support to the Line Manager and the After Sales Service Team. The role primarily involves interface across all BU divisions and the team to communicate and gather relevant information, produce reports, provide internal/external customer service and facilitate smooth operations. Effectively work as an interface to facilitate smooth operations.ACCOUNTABILITIESAdministration: Prepares weekly/monthly reports and presentations upon request of the Line Manager. Coordinate with different teams in all workshops locations to gather background information to achieve the desired reports and documentation. Distribute meeting minutes as advised by the line manager when required.Incentive Management: Manage and report incentive and over time for employees under the department to finance before the monthly deadline. Coordinate with HR to report on performance objectives and new joiner assessments. Coordinate with HR to ensure all formalities are in place for new joining employeesCustomer care: Answers customer calls and queries to provide support to the front desk team during their absence or busy periods. Ensure all reports and documentation is maintained for internal audit. Ensure effective filing for Aftersales service documentsStationary: Prepares department requests through the Online Requisition system and coordinates with Procurement team to facilitate supplier&rsquo;s quotation, delivery and payments. Monitors special tools and consumables inventory and follows-up to replenish stock as required. Following subcontractors according to workshops requirement and to be inline will the service documents.QUALIFICATION (e.g. Academic Qualification, Certifications, Licenses)Diploma in Business, Management or equivalent.EXPERIENCE3 &ndash; 5 years of minimum experience in Service Support role.Experience within automotive industry preferred.WE OFFERINGExcellent Salary Package Medical Insurance for both IPD and OPD (Covering Spouse, Kids &amp; Parents) Life Insurance Gratuity EOBI Staff Lunch Sat &amp; Sun OffJob Type: Full-timePay: Rs100,000.00 per month

Coordinator Service Support (Automobile)

Greenfix Property Care

You'll be part of a collaborative Aftersales department, reporting to the Assistant Aftersales Manager or Aftersales Manager. Our team is committed to delivering exceptional service, achieving revenue targets, and maintaining top scores in customer satisfaction and principal's dealer clinic activities.Required Skills to Be Successful<ul><li>DAE Diploma in Automobile or Mechanical Engineering</li><li>3+ years of experience as a Service Advisor or Service Consultant in a reputable automotive dealership</li><li>Proficiency in PC skills/MS Office and the ability to use a Dealer Management System (DMS) with minimal training</li><li>Technical understanding of automotive service requirements</li></ul>

Service Advisor

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Search 10000+ Automotive service assistant jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 automotive service assistant jobs NEAR_ME

Automotive Service Advisor

Automotive Assistant Manager

UAE National Call Centre Agent – Automotive Division

After‑Sales Service Coordinator – Automotive Showroom

Coordinator Service Support (Automobile)

Service Advisor

Service Advisor