automotive service consultant

TALENTMATE

<div>
 
 Job Description
 
 
 
 The role of a Service Advisor in the automotive industry is pivotal as it acts as a bridge between the customer and the mechanic, ensuring that clients' automotive needs are accurately assessed and met. A Service Advisor must possess excellent customer service skills to build and maintain relationships with clients, providing them with a seamless experience from the moment they walk through the door to the completion of their vehicle service. They are responsible for creating service orders, communicating with customers about vehicle problems and repair timelines, and acting as a liaison between customers and the service team. This position plays a crucial role in ensuring customer satisfaction, service retention, and revenue growth for the dealership or service center. The ideal candidate will thrive in a fast-paced environment, possess strong multitasking abilities, and demonstrate a comprehensive understanding of automotive technology.
 
 
 
 Responsibilities
 
 
 
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 Greet customers promptly and courteously upon their arrival at the service center.
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 Conduct initial customer consultations to determine automotive service requirements and concerns.
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 Create detailed and accurate service orders based on customer needs and vehicle inspections.
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 Communicate service and repair updates to customers in a timely manner.
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 Coordinate with automotive technicians to ensure accurate diagnosis and repair of vehicles.
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 Advise customers on the importance of regular maintenance and promote service retention.
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 Assist customers in understanding repair procedures, costs, and timelines effectively.
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 Handle customer complaints and resolve issues to maintain satisfaction levels.
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 Maintain customer records and documentation in the dealership management system.
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 Liaise with the parts department to ensure availability of necessary automotive parts.
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 Provide exceptional customer service to enhance dealership reputation and customer loyalty.
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 Monitor and manage workflow to ensure timely service delivery to customers.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
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 High school diploma or equivalent; further education preferred in automotive technology.
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 Proven experience as a Service Advisor or in a similar customer-facing role.
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 Strong understanding of automotive technology, service processes, and repair techniques.
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 Excellent communication and customer service skills with a professional demeanor.
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 Ability to multitask and manage time effectively in a fast-paced environment.
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 Proficiency with dealership management software and Microsoft Office applications.
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 Problem-solving skills with a focus on customer satisfaction and service improvement.
 
 
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 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Customer Service Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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Service Advisor | Automotive 10N25

Takumi Motors

Job Summary:The Automotive Service Advisor acts as the communication link between customers and the workshop. They are responsible for understanding the customer's vehicle issues, coordinating with technicians, preparing repair orders, and ensuring the customer receives clear updates and excellent service throughout the repair process.Key Responsibilities:<ul><li>Greet customers and understand their service needs through clear communication and effective questioning.</li><li>Create detailed and accurate repair orders and job cards.</li><li>Advise customers on necessary and recommended services or repairs.</li><li>Coordinate with workshop technicians to determine vehicle issues and job status.</li><li>Provide timely updates to customers about service progress, costs, and delivery times.</li><li>Prepare cost estimates and obtain customer approvals before proceeding with work.</li><li>Conduct follow-up calls post-service to ensure customer satisfaction.</li><li>Handle customer queries, complaints, and ensure resolution in a professional manner.</li><li>Maintain accurate customer and vehicle service records.</li><li>Promote additional products or services (e.g., oil change packages, seasonal checks) when appropriate.</li></ul>Requirements:<ul><li>Proven experience as a Service Advisor or similar role in the automotive industry.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management abilities.</li><li>Technical knowledge of vehicle systems is an advantage.</li><li>Proficiency in using service management software.</li><li>Customer-first attitude with a focus on satisfaction and quality.</li></ul>Qualifications:<ul><li>High School Diploma or equivalent (required).</li><li>Technical training or certification in automotive services (preferred).</li><li>Valid UAE driving license.</li></ul>Key Skills:<ul><li>Customer service &amp; sales orientation</li><li>Problem-solving</li><li>Multitasking under pressure</li><li>Attention to detail</li><li>Team collaboration</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of Experience do you have in Customer handling?</li><li>How many years of experience do you have with Automotive?</li><li>Do you have previous experience in a Multibrand Workshop as a Service Advisor?</li></ul>Application Deadline: 15/11/2025Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Automotive Service Advisor

Precision Power Auto Garage

ONLY UAE EXPEREINCED REQUIREDOTHER EXPEREINCE MINIMUM 5 YEARS OTHER CANDIDATES WILL BE DIRECTLY BLOCKED Job Responsibilities<ul><li>Greeting customers and directing them to available mechanics.</li><li>Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.</li><li>Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.</li><li>Managing and overseeing the dealership's workflow and schedule.</li><li>Calling customers to advise them about service changes or car pick-up times.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Service Advisor Requirements:<ul><li>An associate's degree in mechanics or a related field may be advantageous.</li><li>Experience in the automotive field may be advantageous.</li><li>A strong understanding of automotive technology and the automotive industry.</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision-making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li></ul>Job Types: Full-time, PermanentPay: From AED3,000.00 per monthExperience:<ul><li>UAE: 3 years (Required)</li></ul>

Jaidah Group

<div>
 
 We are looking for a passionate and skilled Automotive Technical Advisor to join our dynamic team. In this role, you&rsquo;ll serve as the key technical expert providing diagnostics guidance, troubleshooting support, and warranty analysis to ensure our customers receive exceptional after sales service.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Diagnostics &amp; Troubleshooting:
 
 Translate customer complaints into actionable troubleshooting plans and support accurate root cause analysis.
 </li>
 <li>
 T
 
 echnical Support &amp; Escalation:
 
 Provide expert-level technical guidance to service center's and escalate complex issues as needed.
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 Service Documentation:
 
 Maintain accurate and detailed service records, reports, and technical documentation.
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 Collaboration:
 
 Coordinate with engineering and product teams to provide feedback for continuous product improvement.
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 Customer Focus:
 
 Ensure a high level of customer satisfaction through responsive communication and professional support.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Diploma or Degree in Automotive Engineering or related field.
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 Minimum of 5 years&rsquo; experience in automotive service, diagnostics, or technical support.
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 Strong knowledge of vehicle systems, diagnostic tools, and repair procedures.
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 Excellent problem-solving, communication, and interpersonal skills.
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 Familiar in American/Korean/Chinese Brand (GMC Preferred)
 </li>
 </ul>
 
 
 
 
 Why Join us?
 
 
 At
 
 Jaidah Group
 
 , we believe our people are our greatest strength. Join a dynamic team that values innovation, growth, and excellence in everything we do. We offer a supportive work environment, continuous learning opportunities, competitive compensation, and comprehensive benefits designed to help you thrive both personally and professionally.
 
</div>

Automotive Technical Advisor

Metro Auto Maint. Workshop

Key Responsibilities:<ul><li>Greet customers and understand their vehicle service needs.</li><li>Record complaints and vehicle symptoms accurately on the job card.</li><li>Explain service options, cost estimates, and timeframes clearly to customers.</li><li>Coordinate with technicians to ensure proper diagnosis and timely repairs.</li><li>Keep customers updated on the status of their vehicle.</li><li>Perform final inspection and ensure job completion before vehicle delivery.</li><li>Promote additional services and maintenance packages where appropriate.</li><li>Handle customer queries, complaints, and escalate unresolved issues.</li><li>Maintain up-to-date knowledge of automotive technologies and brand-specific service protocols.</li><li>Ensure proper documentation and adherence to company policies.</li></ul>Key Skills and Qualifications:<ul><li>Minimum 3&ndash;5 years of experience in a similar role in the automotive industry.</li><li>Strong communication and customer handling skills.</li><li>Knowledge of vehicle systems, maintenance, and repair processes.</li><li>Ability to handle pressure and multitask efficiently.</li><li>Diploma or degree in Automobile Engineering or related field preferred.</li><li>Proficiency with compute diagnosing software.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED5,000.00 per monthLicense/Certification:<ul><li>U.A.E Driving license (Preferred)</li></ul>

LIBERTY CAR CARE

<ul><li>Act as the main contact between customers and the workshop team.</li><li>Greet customers, understand their service needs, and record job details accurately.</li><li>Prepare and issue repair orders, estimates, and invoices.</li><li>Coordinate with technicians to ensure timely and accurate vehicle repairs.</li><li>Keep customers informed on job progress, additional work, and delivery time.</li><li>Provide honest service recommendations.</li><li>Inspect vehicles with customers during check-in and delivery.</li><li>Handle customer feedback, warranty claims, and service follow-ups professionally.</li><li>Maintain service records and ensure compliance with company policies.</li><li>Strive to deliver an exceptional customer experience aligned with Liberty Car Care&rsquo;s standards.</li><li>Diploma or Bachelor&rsquo;s Degree in Automotive, Mechanical, or related field preferred but not mandatory.</li><li>Minimum 2&ndash;3 years of experience as a Service Advisor in an automotive workshop or dealership.</li><li>Strong understanding of vehicle systems, maintenance procedures, and service workflows.</li><li>Excellent communication and customer service skills, able to explain technical issues clearly.</li><li>Ability to manage multiple jobs and work under pressure in a fast-paced environment.</li><li>Positive attitude, team-oriented mindset, and professional appearance.</li><li>UAE driving license preferred.</li><li>Fluency in English required; Arabic is an advantage.</li></ul>Job Type: Full-time

Gee Automotive Companies

<div>Would you consider yourself a Self-Starter? Have you always been able to pick up on things quickly and learn? If so, Ron Tonkin Chrysler Jeep Dodge Ram Fiat is currently adding Automotive Sales Representatives/Consultants to our Sales Team. Our Sales Roster is full of long-term employees who have been in the automotive industry for decades. We recently renovated our dealership to match our sales demands and now we are looking for people to help develop and grow with us.
As a Automotive Sales Representative/Consultant, your main objective will be customer service and assisting clients through the purchasing process. You don&rsquo;t need experience in the automotive industry &ndash; any customer-orientated jobs translate well! The ideal candidate is going to be ready to learn and willing to help!
Automotive Sales Representative/Consultant Responsibilities
<ul><li>Greet customers, help diagnose their needs, and explain how their needs translate to a new vehicle.</li><li>
Show and explain exactly what their new car has and how it operates.</li><li>
Follow up with leads via phone, text, and email.</li><li>
Negotiate sales transactions.</li><li>
Attend training and sales meetings.</li><li>
Complete sales transaction paperwork.</li></ul>
This is a full-time position. Expect to work weekends but you will have two consecutive days off.
Automotive Sales Representative/Consultant Compensation and Benefits
<ul><li>During your 3-month training period, you can pick between:<ul><li>
$22/hour</li><li>
$4,000 per month</li></ul></li><li>
Commission-based pay plan &ndash; there is no limit to how much money you can make!</li></ul>
On top of competitive pay, we are proud to offer&hellip;<ul><li>
Health Insurance starting at under $100 per month.</li><li>
Dental, Vision, and Company-Paid Life Insurance.</li><li>
Employee Assistance Plan.</li><li>
401(k) with Company Match.</li><li>
Paid Time Off that accrues from Day 1.</li><li>
An excellent menu of voluntary benefits.</li><li>
Employee pricing for you and your family on vehicles, parts, and service.</li></ul>
Automotive Sales Representative/Consultant Requirements<ul><li>
Automotive sales experience is NOT required.</li><li>
Computer skills (Word, CRM, Texting, Email).</li><li>
A current valid driver&rsquo;s license is required for all employees.</li></ul>
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
If you believe you have what it takes to start a career in the automotive industry, Apply today!
<div><div>CJDRF</div></div></div>

Automotive Sales Representative/Consultant - Ron Tonkin Chrysler Jeep Dodge Ram Fiat

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