automotive service consultant

ZF Group

<div>
 Job description:
 
 
 
 About the team
 
 
 We are looking for Aftersales Services Engineer - Commercial Vehicles for our Sultanbeyli location
 
 
 &nbsp;
 
 
 
 What you can look forward to as Aftersales Services Engineer - Commercial Vehicles
 
 
 
 &bull; &nbsp; &nbsp;Deliver ongoing technical support to authorized service centres.
 
 &bull; &nbsp; &nbsp;Analyse technical reports from authorized services and OEMs, provide technical guidance to services in collaboration with internal technical support teams.
 
 &bull; &nbsp; &nbsp;Communicate with customers based on headquarters feedback and reports received.
 
 &bull; &nbsp; &nbsp;Support joint technical projects with customers.
 
 &bull; &nbsp; &nbsp;Coordinate logistics for part shipments and returns of defective products.
 
 &bull; &nbsp; &nbsp;To follow up on warranty-related matters together with the warranty department and support the process of obtaining warranty approvals from related headquarter units.&nbsp;
 
 &bull; &nbsp; &nbsp;Install diagnostic devices, perform software updates, and manage related customer interactions.
 
 &bull; &nbsp; &nbsp;Coordinate and monitor external service technicians when needed.
 
 
 
 
 Your Profile as Aftersales Services Engineer - Commercial Vehicles
 
 
 &bull; &nbsp; &nbsp;University degree in Engineering or a related technical field
 
 &bull; &nbsp; &nbsp;At least 5 years of professional experience in automotive sector in similar position
 
 &bull; &nbsp; &nbsp;Strong interpersonal, problem-solving, and solution-oriented skills with team oriented mindset
 
 &bull; &nbsp; &nbsp;Basic computer literacy and active driving capability
 
 &bull; &nbsp; &nbsp;High customer focus and service-oriented attitude
 
 &bull; &nbsp; &nbsp;Proficient in both written and verbal communication in English
 
 
 &nbsp;
 
 
 
 Why should you choose ZF:
 
 
 &bull; An employment contract in a stable, global company,
 
 &bull; Hybrid system work (depends on the position),&nbsp;
 
 &bull; Private health insurance and employee package &nbsp;
 
 &bull; Good working atmosphere; working in an international team, interesting projects, and tasks.
 
 
 &nbsp;
 
 
 ERP: The position is part of the ZF Global Employee Referral Program.
 
</div>

Aftersales Services Engineer - Commercial Vehicles/Wabco

Gargash Enterprises

<div>
 
 
 JOB OVERVIEW/PURPOSE:
 
 
 
 The Sales Consultant is responsible for driving vehicle sales, maximizing dealership revenue, and delivering an exceptional customer experience. This job involves understanding customer needs, providing personalized vehicle recommendations, and guiding customers through the sales process, ensuring satisfaction and brand loyalty.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES AND RESPONSIBILITIES:
 
 
 <ul>
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 Actively engage with potential customers to understand their automotive needs and preferences.
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 Provide detailed information about available vehicles, features, and options, tailoring solutions to customer requirements.
 </li>
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 Utilize persuasive selling techniques to close deals and achieve or exceed monthly and quarterly sales targets.
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 Provide exceptional customer service by promptly responding to inquiries, addressing concerns, and providing accurate information about vehicles, pricing, financing options, and promotions.
 </li>
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 Build and maintain positive relationships with customers to ensure repeat business and generate referrals.
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 Organize the seamless handover of vehicles in compliance with distributor policies.
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 Stay up to date with the latest industry trends, features, and specifications of Mercedes-Benz vehicles.
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 Demonstrate comprehensive product knowledge to assist customers in making informed purchase decisions.
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 Coordinate and conduct test drives to showcase vehicle performance and features.
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 Guide customers through the entire sales process, including negotiation, financing discussions, and completing paperwork.
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 Coordinate with other departments, such as finance and insurance, to ensure a smooth and seamless sales experience.
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 Efficiently handle administrative tasks and maintain accurate records of sales activities, customer interactions, and inventory.
 </li>
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 Actively seek out potential customers through referrals, online platforms, and networking events.
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 Conduct market research to identify target segments, understand customer preferences, and stay informed about competitor activities.
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 Utilize insights from market research to develop sales strategies and identify opportunities for growth.
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 Prepare reports on sales performance, market trends, and customer feedback to evaluate effectiveness and identify areas for improvement.
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 Continuously enhance skills through training programs, workshops, and self-study to stay updated on automotive advancements, sales techniques, and dealership policies.
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 Uphold company values in all business practices, ensuring compliance with distributor policies and brand standards.
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 Use sound judgment in decision-making and maintain professionalism in all customer and team interactions.
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 Uphold company values throughout business practices and utilize sound judgment in decision making.
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 Any other additional duties as may be required by management based on needs of the business.
 </li>
 </ul>
 
 
 
 
 
 POSITION REQUIREMENTS MINIMUM REQUIRED EXPERIENCE:
 
 
 <ul>
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 Minimum 1&ndash;3 years of experience in automotive sales.
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 Proven track record as a sales Consultant or similar role within the automotive industry.
 </li>
 </ul>
 
 
 
 
 
 MINIMUM REQUIRED QUALIFICATION:
 
 
 <ul>
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 Minimum High School Diploma.
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 Sales certifications or recognized motor industry qualifications preferred.
 </li>
 </ul>
</div>

Sales Consultant - CPO

Naffco

<div></div><div>Experience: 7 - 10 yrs. | Opening: 1
 
Education:Bachelor of Technology/Engineering(Automobile, Mechanical) 
Nationality: Any Nationality 
Industry Type:Automotive / Automobile / Auto Accessories 
Functional Area:Installation / Maintenance / Operations / Repair Oct 2,2025 
<div><div>
</div></div><div></div><h3 class="jobSectionHeader">Job Description</h3>
<div>The Automotive &amp; Aftersales Manager will be responsible for overseeing all aftersales operations including service, maintenance, spare parts, warranty, and customer service. This role ensures high-quality service delivery, maximizes customer satisfaction, improves retention, and drives profitability of the aftersales division while maintaining compliance with company and manufacturer standards.<h3 class="jobSectionHeader"> 
Key Responsibilities:</h3><ul><li>
Manage service center, spare parts, and warranty operations.</li><li>
Drive customer satisfaction, retention, and service quality.</li><li>
Lead, train, and motivate the aftersales team.</li><li>
Monitor KPIs and achieve revenue &amp; profit targets.</li><li>
Ensure compliance with OEM standards and company policies.</li></ul><h3 class="jobSectionHeader"> 
Requirements:</h3><ul><li>
Bachelor&rsquo;s in Mechanical/Automotive Engineering or Business.</li><li>
7&ndash;10 years&rsquo; experience in automotive aftersales management.</li><li>
Strong knowledge of service operations &amp; spare parts.</li><li>
Proven leadership and customer service skills.</li><li>
Experience in managing budgets &amp; P&amp;L.</li></ul>
</div><div>Keyword: Automotive Aftersales Manager,Aftermarket Manager,ASD Incharge,Aftersales manager,Automotive Manager,Technical Services Manager,Aftersales,AfterSales Service</div></div>

Automotive Aftersales Manager

GB Corp

<div>
 
 The Technical Support Engineer (Automotive) provides advanced technical support to service centers, ensuring efficient diagnosis and resolution of complex automotive technical issues. They analyze technical problems, generate detailed reports, support the warranty team with technical investigations, and assist in technical training initiatives. The role also involves monitoring diagnostic tools, updating technical documentation, and contributing to continuous service improvement.
 
 
 
 
 <ul>
 <li>
 Assist service centers in diagnosing and resolving complex technical issues beyond the capability of workshop teams.
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 Provide technical guidance and troubleshooting support to technicians and team leaders.
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 Analyze technical failures, document findings, and issue detailed reports to the Technical Support Manager.
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 Investigate quality-related issues and contribute to continuous product improvement initiatives.
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 Work closely with the warranty department to assess sophisticated technical cases, approving resolutions from a technical standpoint.
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 Ensure service center staff are updated with the latest diagnostic procedures and best practices.
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 Support the implementation of new technical procedures and service guidelines.
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 Monitor, maintain, and ensure proper usage of diagnostic scan tools and special tools at service centers.
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 Participate in internal technical training programs and GB Academy initiatives.
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 Collaborate with cross-functional teams, including Product Quality, Warranty, and Field Service teams, to enhance service efficiency
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in mechanical engineering, Automotive Engineering, or a related field.
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 2 to 5 years of experience in automotive technical support, diagnostics, or workshop engineering.
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 Hands-on experience with automotive electrical and mechanical systems troubleshooting
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 <li>
 Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and presentations
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 Very good command of English (written and spoken).
 </li>
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 Strong problem-solving skills and ability to communicate technical concepts effectively.
 </li>
 </ul>
 
 
</div>

Technical Support Engineer (Automotive)

Horizon Hub Motors Auto Care LLC

A Service Marketing role in the automotive industry focuses on promoting service-related offerings such as maintenance, repairs, and aftersales support to boost dealership and manufacturer revenue. Key responsibilities include developing and executing marketing plans, analyzing market trends, supporting customer retention strategies, and coordinating service campaigns.Core Responsibilities<ul><li>Develop and implement marketing initiatives to grow service business and ensure profitability.</li><li>Plan and manage advertising and promotional campaigns including print, digital, and events related to service operations.</li><li>Analyze market trends, competitor activity, and customer demographics to optimize service offerings.</li><li>Manage service-related content creation ensuring consistent messaging across all channels.</li><li>Coordinate with service teams and other departments to deliver a superior customer experience and optimize communication.</li><li>Use customer feedback and market research to identify new opportunities and improve service programs.</li><li>Monitor campaign performance, prepare reports, and recommend corrective actions to meet targets.</li><li>Maintain relationships with internal stakeholders, agencies, and suppliers to guarantee campaign success.</li></ul>Required Skills<ul><li>Strong analytical ability to interpret market trends and performance data.</li><li>Excellent communication skills to manage campaign messaging and stakeholder engagement.</li><li>Project management skills to handle multiple campaigns and deadlines.</li><li>Knowledge of digital marketing, customer journey mapping, and automotive aftersales processes.</li><li>Ability to work both collaboratively and independently to achieve objectives.</li></ul>Typical Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, Business, Automotive Technology, or related field.</li><li>Experience in automotive service marketing, aftersales, or dealership environments is often required.</li><li>Proficiency in digital marketing tools, CRM software, and service management platforms.</li></ul>This role is crucial for driving growth in automotive service operations and enhancing customer loyalty through strategic marketing and communication initiatives.Job Type: Full-timePay: AED5,000.00 - AED7,500.00 per monthExperience:<ul><li>similar field : 4 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>

BODYSHOP MARKETING EXECUTIVE

Ebrahim Khalil Kanoo B.S.C (c)

<div>
 
 We are looking for an
 
 Automotive Team Leader
 
 for our Vehicle Service Center. You will be responsible for supervising a team of technicians and service staff within the service center. This role ensures smooth daily operations, adherence to quality standards, and delivery of exceptional customer service. The Team Leader will act as a bridge between management and frontline employees, fostering a culture of safety, efficiency, and continuous improvement.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Team Leadership &amp; Supervision
 
 
 <ul>
 <li>
 Lead, coach, and motivate technicians and service staff to achieve operational excellence.
 </li>
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 Assign daily tasks and monitor productivity, ensuring timely completion of work orders.
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 Conduct regular team meetings to align staff with company objectives and performance targets.
 </li>
 </ul>
 
 
 Operations &amp; Quality Control
 
 
 <ul>
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 Ensure all automotive repairs and maintenance work meet company standards.
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 Monitor workflow to minimize delays and optimize resource allocation.
 </li>
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 Implement health and safety standards in line with Bahrain Labour Law and company policies.
 </li>
 </ul>
 
 
 Customer Service
 
 
 <ul>
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 Support front-line service advisors in resolving complex customer concerns.
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 Maintain a customer-first mindset to achieve high levels of satisfaction and repeat business.
 </li>
 </ul>
 
 
 Training &amp; Development
 
 
 <ul>
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 Identify skills gaps and provide training/coaching to team members.
 </li>
 </ul>
 
 
 Performance &amp; Reporting
 
 
 <ul>
 <li>
 Monitor KPIs including job turnaround time, quality of service, and customer feedback.
 </li>
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 Prepare periodic performance and operational reports for management review.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 
 Education
 
 :
 
 <ul>
 <li>
 Diploma or Degree in Automotive Technology, Mechanical Engineering, or related field.
 </li>
 </ul>
 
 
 Experience
 
 :
 
 <ul>
 <li>
 Minimum 5 years in the automotive industry, with at least 2 years in a supervisory role.
 </li>
 <li>
 Strong knowledge of vehicle maintenance, repair processes, and workshop operations.
 </li>
 </ul>
 
 
 Skills
 
 :
 
 <ul>
 <li>
 Leadership and people management.
 </li>
 <li>
 Strong diagnostic and problem-solving abilities.
 </li>
 <li>
 Excellent communication in English (Arabic is an advantage).
 </li>
 <li>
 Proficiency in MS Office and familiarity with automotive diagnostic tools.
 </li>
 </ul>
 
 
 
 
 
 Competencies:
 
 
 <ul>
 <li>
 Customer-focused mindset.
 </li>
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 Ability to work under pressure and manage multiple priorities.
 </li>
 <li>
 Commitment to safety and compliance.
 </li>
 <li>
 Strong organizational and decision-making skills.
 </li>
 </ul>
 
 
</div>

Team Leader, Service

Jasper Industries Pvt Ltd

Car Mechanic / Automotive TechnicianJob Summary:A Car Mechanic is responsible for diagnosing, repairing, and maintaining vehicles, ensuring they operate safely and efficiently. This includes working on engines, transmissions, brakes, electrical systems, and other mechanical components. The mechanic must have strong technical knowledge and hands-on skills, along with the ability to interpret diagnostic results and service manuals.Key Responsibilities:<ul><li>Diagnose vehicle problems using diagnostic tools and manual inspection.</li><li>Perform routine maintenance services such as oil changes, tire rotations, and fluid checks.</li><li>Repair or replace worn parts, such as brake pads, wheel bearings, and sensors.</li><li>Test vehicle systems and components to ensure proper operation after repairs.</li><li>Maintain service records and document all work performed.</li><li>Communicate clearly with customers about vehicle issues and required repairs.</li><li>Stay up to date with the latest automotive technology and repair techniques.</li></ul>Required Skills:<ul><li>Strong mechanical and technical aptitude.</li><li>Problem-solving and analytical skills.</li><li>Familiarity with diagnostic tools and repair software.</li><li>Good hand-eye coordination and manual dexterity.</li><li>Ability to read and interpret service manuals and schematics.</li><li>Basic math and computer skills.</li></ul>Qualifications:<ul><li>High school diploma or equivalent.</li><li>Certification from a technical or vocational program in automotive repair (optional but preferred).</li><li>ASE (Automotive Service Excellence) certification is a plus.</li><li>Valid driver&rsquo;s license.</li></ul>Work Environment:<ul><li>Typically works in garages, repair shops, or service centers.</li><li>May require working in noisy, hot, or greasy environments.</li><li>Must follow safety protocols and wear protective gear.</li></ul>Job Type:<ul><li>Full-time / Part-time / Shift-based (depending on employer).</li></ul>Job Type: Full-timePay: &#8377;8,086.00 - &#8377;37,978.75 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Car Mechanic / Automotive Technician

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