automotive services manager

Autocare

<p><b>Job Summary</b><br/>We are seeking a dynamic and experienced Automotive Service Manager to lead our service department with enthusiasm and expertise. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and drive the profitability of our automotive service center. Your leadership will inspire a team of skilled technicians and service advisors to deliver top-tier automotive repairs and maintenance, fostering a positive environment that promotes growth, efficiency, and customer satisfaction. This is an exciting opportunity for someone passionate about automotive excellence and eager to make a significant impact in a fast-paced dealership setting.</p><p><b>Duties</b></p><ul><li>Lead and manage the entire service department, including technicians, service advisors, and support staff, to ensure smooth daily operations</li><li>Oversee vehicle diagnostics, repairs, and maintenance services such as oil changes, brake repairs, transmissions, alignments, suspension work, tire services, diesel engine repairs, shocks &amp; struts, air brake systems, and auto body repairs</li><li>Develop and implement effective upselling strategies to maximize service sales while maintaining integrity and customer trust</li><li>Ensure all service work meets quality standards through regular inspections and adherence to manufacturer specifications</li><li>Manage auto estimating and service writing processes to accurately document repairs and communicate with customers effectively</li><li>Handle customer inquiries, resolve issues promptly, and promote excellent customer service experiences that foster loyalty</li><li>Monitor inventory levels of parts and tools necessary for efficient operations while managing cash handling procedures responsibly</li><li>Stay current with automotive industry trends, technical advancements, and dealership best practices to continuously improve department performance</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in dealership auto service management or a similar leadership role within an automotive repair environment</li><li>Strong mechanical knowledge with hands-on mechanic experience preferred; familiar with automotive diagnostics across various systems including transmissions, brakes, suspensions, tires, diesel engines, shocks &amp; struts, air brakes, and auto body repair</li><li>Demonstrated ability in upselling services ethically while maintaining high customer satisfaction standards</li><li>Excellent communication skills with a focus on customer service excellence</li><li>Proficiency in auto estimating software and service writing procedures</li><li>Knowledge of automotive repair procedures such as oil changes, alignments, tire services, brake repairs, diesel engine work and more</li><li>Ability to manage multiple priorities efficiently in a fast-paced setting</li><li>Valid driver's license with a clean driving record; relevant certifications are a plus</li></ul><p>Join us as an Automotive Service Manager where your leadership fuels success! Bring your passion for automotive excellence to a team dedicated to delivering outstanding vehicle care while advancing your career in a vibrant dealership environment.</p><p>Job Type: Full-time</p><p>Pay: $48,000.00 - $120,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li></ul><p>Work Location: In person</p>

Automotive Service Manager

Q2 General Cleaning

<p><b>Job Title: Project Manager &ndash; Car Detailing &amp; Ceramic CoatingJob Summary</b></p><p>The Project Manager is responsible for managing daily car detailing and ceramic coating operations. The role ensures high-quality work, customer satisfaction, and smooth team coordination.</p><p><b>Main Responsibilities</b></p><ul><li>Supervise daily detailing and ceramic coating work.</li><li>Manage staff schedules and assign tasks.</li><li>Check quality of polishing, paint correction, and coating before delivery.</li><li>Ensure proper use of tools, machines, and chemicals.</li><li>Handle customer complaints and ensure satisfaction.</li><li>Monitor materials and control wastage.</li><li>Prepare simple daily and monthly performance reports.</li><li>Make sure workshop is clean and safe.</li></ul><p><b>Requirements</b></p><ul><li>3+ years experience in car detailing or automotive services.</li><li>Good knowledge of polishing and ceramic coating.</li><li>Leadership and team management skills.</li><li>Ability to control costs and meet targets.</li><li>Good communication skills.</li></ul><p>Job Type: Full-time</p>

Project Manager Car Detailing & Ceramic coating

AW Rostamani

<div><ul><li>Aligning with key stakeholders across AWR Automotive functions and respective college / university for training strategic projects planning and execution
</li>Develop structured automotive entrepreneurship training modules tailored for college / university students<li>
</li>Integrate real-world automotive business challenges, case studies, and startup simulations<li>
</li>Align program content with AWR Automotive business focus and innovation strategy<li>
</li>Guide students through the entrepreneurial journey from concept to execution<li>
</li>Deliver trainings to college / university students&rsquo;, Sales, Service and Parts Managers by following AWR standards<li>
</li>Conduct Training Needs Analysis (TNA) and Identify skill gaps and training requirements for Sales, Service and Parts Managers through surveys, interviews, skills assessment, and performance data analysis<li>
</li>Design and update training modules based on automotive industry trends, OEM guidelines, and performance gaps<li>
</li>Facilitate workshops on leadership, customer experience, sales process optimization, and service excellence<li>
</li>Use interactive methods to engage participants and ensure knowledge retention<li>
</li>Evaluate training effectiveness through assessments, feedback, and performance metrics<li>
</li>Prepare reports and dashboards to track progress and identify improvement areas<li>
</li>Disseminate information, monitor, and communicate on reports<li>
</li>Liaise with OEMs, dealership leadership, and internal teams to align training objectives<li>
</li>Participate in strategic planning for talent development and operational excellence<li>
</li>Make recommendations for process improvements<li>
</li>Administration of Learning management System &amp; e- Learning content development<li>
</li>Leverage cutting-edge technology such as AI / ML to deliver cost-effective digital learning solutions, enhancing Training outcomes and driving innovation<li>
</li>Stays abreast of new developments, methods and techniques in the training field<li>
</li>Ensure all the required administrative documents and reports related to training and development of are updated<br>
<li>
</li></ul><p></p><p><b>Educational Qualification
</b></p><ul><li>Bachelor&rsquo;s degree in mechanical / automobile engineering or equivalent
</li>MBA in Human Resources / Operations / Business analytics or equivalent<br>
<li>
</li></ul><p></p><p><b>Work Experience
</b></p>10+ years&rsquo; experience in the automobile / Training and development<ul><li>
</li>Previously worked as Service / workshop Manager in reputed organizations<li>
</li><li><p>Proven experience in administering Learning Management Systems (LMS) and managing training programs, preferably in the automotive industry
</p></li></ul><p><b>Competencies
</b></p><ul><li><p>Initiative for training and self-improvement
</p></li><li><p>Punctuality &amp; discipline at work
</p></li><li><p>Honesty &amp; Integrity
</p></li><li><p>Teaching skills
</p></li><li><p>Good interpersonal relation with subordinates and superiors
</p></li><li><p>Problem solving skills
</p></li><li><p>Project Management
</p></li><li><p>Team management
</p></li><li><p>Instructional Design
</p></li><li><p>Customer Centric Approach
</p></li></ul><p><b>Languages
</b></p><ul><li>English
</li><li>Arabic will be added advantage</li></ul></div>
<br><div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.<br>
</div><div></div><br>
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.<br>
</div><div></div><br>
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>
<br><div><div>AWR Automotive, a flagship vertical of AW Rostamani Group, has been shaping the future of transportation in the Middle East for over five decades. Previously known as Arabian Automobiles, the company represents leading global brands, including Nissan, INFINITI, and Renault, exclusively in Dubai and the Northern Emirates, while Zeekr, Chery, and Smart are offered across the UAE. Beyond vehicle sales and services, AWR Automotive is driving innovation with flexible mobility solutions through its homegrown brands like Shift and Subscribe Me.<br>
</div><div></div><br>
<div>Rooted in AW Rostamani Group's legacy of excellence, AWR Automotive embodies the Group&rsquo;s commitment to intelligent and sustainable mobility, continuously delivering value to over 155,000 customers annually. Together with its partners, the company pioneers electric mobility and sustainable solutions, fostering a smarter, greener future for the region.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>

Manager - Automotive Operations Training

AAMCO Moreno Valley

<p><b>Job Summary</b><br/>We are seeking a dynamic and energetic Customer Service Manager to lead our team at our automotive service center. In this pivotal role, you will oversee daily operations, ensure exceptional customer experiences, and drive sales growth. Your leadership will foster a positive work environment, motivate staff, and uphold high standards of service excellence. If you thrive in a fast-paced setting and are passionate about delivering outstanding customer care, this is the opportunity for you to make a meaningful impact.</p><p><b>Duties</b></p><ul><li>Supervise daily store operations, including managing staff schedules and shift assignments to ensure smooth workflow.</li><li>Lead and motivate team members through effective training, coaching, and performance management to achieve sales targets and service goals.</li><li>Oversee customer interactions, resolving issues promptly while maintaining a friendly and professional demeanor.</li><li>Manage inventory control, purchasing, and merchandising to optimize product availability and presentation.</li><li>Handle administrative tasks such as payroll support (time cards &amp; time off requests), updating work orders, ordering parts, processing warranty jobs for approval and payment and cash handling with accuracy and integrity.</li><li>Implement marketing strategies to attract new customers and retain existing ones, including promotional activities and community outreach.</li><li>Conduct interviews and participate in recruiting efforts to build a skilled and motivated team aligned with company values.</li></ul><p><b>Requirements</b></p><ul><li>Proven management experience in retail or automotive service environments with supervisory responsibilities.</li><li>Strong communication skills with the ability to lead teams effectively across diverse functions such as sales management, customer service, and inventory control.</li><li>Demonstrated proficiency in retail math, POS systems, pricing strategies, and cash handling procedures.</li><li>Bilingual or multilingual abilities are highly desirable to serve a diverse customer base.</li><li>Experience with employee orientation, training &amp; development programs, and team management is essential.</li><li>Knowledge of budgeting, payroll processing, bookkeeping, and inventory management practices.</li><li>Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting. Join us as a Customer Service Manager-AAMCO Victorville where your leadership will inspire excellence! We value energetic professionals committed to delivering top-tier service while fostering a collaborative team environment. This role offers an exciting opportunity to grow your career while making a positive difference in our customers&rsquo; experience every day!</li></ul><p>Pay: From $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Service Manager-AAMCO Victorville

<div><div><div><div><div>Requisition ID: 23908
</div></div></div></div><div><div><div><div>Job Category: Information Technology
</div></div></div></div><div><div><div><div>Career level: Specialist
</div></div></div></div><div><div><div><div>Contract type: Permanent
</div></div></div></div><div><div><div><div>Location:
Pune, IN Bengaluru, IN Puebla, MX Saint Cyr Sur Loire, FR Cajamar, BR Airasca (To), IT<br>
</div></div></div></div><p><br>
<i>SKF has been around for more than a century and today we are one of the world&rsquo;s largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found everywhere in society, making us an essential part of everyday life for people and companies worldwide.</i><br>
<br>
<i>In September of 2024, SKF announced the separation of its Automotive business, with the objective of building two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market.</i><br>
<br>
Would you like to join us in shaping the future of motion? We are now looking for an&hellip;</p>
<div><b>
Digital Service Manager Logistics &amp; Transport Management
</b><br>
<ul><li><b>Automotive Business</b></li></ul></div>
<p>
Are you ready to take the lead in shaping the future of digital transport and logistics execution?<br>
<br>
In this role, you will have the opportunity to influence how a global automotive business transforms its transportation and logistics execution through cutting-edge technology. We give you the chance to work with SAP Transportation Management (SAP TM), ensuring solutions are reliable, scalable, and ready for the future.<br>
<br>
You will design and maintain an integrated system landscape that connects transportation execution with logistics, warehousing, finance, and external carrier networks, enabling seamless data flow and end-to-end visibility.<br>
<br>
Here you will collaborate with global teams and partners, leading initiatives that deliver real impact and align with business priorities. Along the way, you will deepen your expertise in transportation processes, digital logistics, and IT architecture within a dynamic international environment.<br>
<br>
If you want to grow, take ownership, and be part of building a future-ready logistics organization, this is the role for you. Join us and help shape the future of motion.<br>
<br>
<b>What you can expect in the role:</b></p>
<ul>
<li><b>Solution Ownership:</b> Act as the application owner for SAP TM (covering transportation planning, execution, freight order management, and charge management). Ensure system performance, data integrity, and sustainability. Manage lifecycle activities such as upgrades, patching, and enhancements.</li>
<li><b>System Architecture &amp; Integration:</b> Design and maintain an integrated landscape connecting SAP TM with SAP S/4HANA, EWM, and external carrier systems. Ensure seamless data flow across logistics execution, warehousing, and settlement processes.</li>
<li><b>Transportation &amp; Logistics Process Enablement</b>: Support transportation planning, carrier selection, freight execution, and settlement processes through IT solutions. Optimize master data, transportation lanes, and execution rules in collaboration with business stakeholders.</li>
<li><b>Defend the Core:</b> Protect standard SAP TM solutions by minimizing custom developments and ensuring changes are justified by clear business value, compliance, or regulatory needs.</li>
<li><b>Service Management:</b> Ensure stable and reliable SAP TM operations by overseeing incident, problem, and change management processes, leveraging ServiceNow and ITIL-based practices.</li>
<li><b>Supplier Management:</b> Manage external vendors and implementation partners, including contract governance, performance monitoring, delivery quality, and cost control for SAP TM services.</li>
<li><b>Innovation &amp; Digital Roadmap</b>: Lead initiatives in logistics automation, carrier connectivity, and digital freight documents. Drive the digital transformation roadmap for transportation systems with a focus on standardization and scalability.</li>
<li><b>Project &amp; Budget Leadership</b>: Manage SAP TM implementation and enhancement projects, coordinating with global teams and vendors. Plan and control budgets related to TM services, ensuring cost efficiency and value delivery.</li>
<li><b>Problem-Solving &amp; Adaptability</b>: Exhibit strong problem-solving skills, proactively addressing challenges and adapting to a changing logistics and IT landscape. Show flexibility and adaptability in a dynamic IT landscape, responding to changing business needs and technological advancements.</li><br>
</ul>
<p><i>This is a practical role focused on delivering results and ensuring progress for the Service. While you will guide and coordinate work across teams, the position does not include direct personnel management or team development responsibilities.</i><br>
<br>
<b>You will enjoy working here if you have:</b></p>
<ul>
<li>A relevant academic background in Information Technology, Computer Science, Logistics, or Supply Chain.</li>
<li>Proven experience working with SAP Transportation Management (SAP TM) in global or regional implementations.</li>
<li>Strong understanding of transportation execution, freight order management, freight settlement, and carrier communication processes.</li>
<li>Solid knowledge of logistics integration, particularly between SAP TM, SAP S/4HANA, and warehouse systems.</li>
<li>Knowledge of satellite logistics applications such as CCL (Combined Carrier Label) is an advantage.</li>
<li>Experience in system architecture, integration flows, and process design in manufacturing or logistics environments.</li>
<li>Strong analytical and problem-solving skills with a structured approach to issue resolution.</li>
<li>Experience managing cross-functional IT projects and coordinating with global teams.</li>
<li>Excellent communication and stakeholder-management abilities.</li>
<li>Fluency in English; additional languages are an advantage.</li></ul><br>
<p><br>
<b>Some additional information</b><br>
The position is based at one of SKF Automotive&rsquo;s major global locations, with a preference for Pune or Bangalore (India), Cajamar (Brazil), Puebla (Mexico), Airasca (Italy), Saint Cyr (France) or our sites in China. For this role, we are looking for candidates who already live in one of these locations, so relocation is not planned.<br>
We offer a flexible hybrid setup, which means you can work from home a few days per week and spend the remaining days on‑site. Employment is on a local contract, so you need to live within commuting distance of your local SKF Automotive site.<br>
<br>
You will report to Alan Pereira Reis, Team Lead, Supply Chain Management IT. Alan&acute;s location is Gothenburg, Sweden. For questions regarding the recruitment process, please contact Martin Andersson, Recruitment Expert by email, martin.n.andersson@skf.com.<br>
<br>
<b>Is this you?</b><br>
If the answer is yes, submit your application with your CV in English no later than <b>Mars 6, 2026</b>. We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible.<br>
<b>Please note that we can't accept applications via email or LinkedIn.</b><br>
<br>
<i>At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations.</i></p></div>

Digital Service Manager Logistics & Transport Management - Automotive Business

Big G Express

<div><p><b>Location</b><br>
Shelbyville, TN
</p><h3 class="jobSectionHeader"><b>Work Schedule</b></h3>
<p>Monday - Friday 0700 - 1700</p>
<h3 class="jobSectionHeader"><b>Primary Function</b></h3>
<p>The Driver Services Manager is responsible for supervising a team of Driver Services associates. The Driver Services Manager oversees the onboarding process of company drivers from the recruiting stages throughout the employment cycle. The Driver Services Manager actively builds and maintains relationships with company drivers to reduce turnover and increase driver satisfaction. The Driver Services Manager will work with other departments to ensure the driver&rsquo;s experience is as positive as possible.</p>
<h3 class="jobSectionHeader"><b>Description</b></h3>
<ul><li>Manage and coordinate task within the Driver Services department to insure maintenance of efficient, accurate and secure data.</li>
<li>External Partnerships: Effectively manages relationships and projects with outside vendors, agencies and consultants supporting driver services projects.</li>
<li>Event Coordination: Supports the execution of events and meetings such as driver appreciation, cookouts, and special events.</li>
<li>Communications: Responsible for communication with company driver fleet in compliance with management guidelines.</li>
<li>Respond to and act on various inquiries from drivers &ndash; phone calls, emails, etc &ndash; helping to solve or answer any questions or issues they may be experiencing.</li>
<li>Work with other departments as necessary to help solve any problems or issues for the driver.</li>
<li>Coordinate and ensure completion of road tests for new hires.</li>
<li>Manage and coordinate hotel and transportation assignments and be a liaison when issues arise.</li>
<li>Perform additional duties as assigned or as needed.</li>
</ul><h3 class="jobSectionHeader"><b>Skills</b></h3>
<ul><li>Capability to manage multiple projects under tight and sometimes competing deadlines with the flexibility to quickly shift gears when needed.</li>
<li>Strong interpersonal skills with the ability to work closely with multiple internal teammates and co-workers at all levels.</li>
<li>Positive attitude and willingness to do what it takes to deliver exceptional results.</li>
<li>Demonstrated ability to exercise discretion and diplomacy when dealing with confidential and sensitive matters.</li>
<li>Knowledge and understanding of DOT regulations and federal and state employment law</li>
<li>AS400/Innovative Transportation Software experience.</li>
<li>Must possess working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Skills</b></h3>
<ul><li>Previous experience working in the transportation industry</li>
<li>Previous experience working with professional drivers</li>
<li>Truck driving experience is a plus</li>
</ul><h3 class="jobSectionHeader"><b>Education Required</b></h3>
<ul><li>High school diploma or GED</li>
</ul><h3 class="jobSectionHeader"><b>EOE</b></h3>
<p><i>Big G Express is an Equal Opportunity Employer and actively seeks to diversify its workforce. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, age, disability, or veteran status, are strongly encouraged to apply. The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. The statements contained in this document are not intended to constitute a comprehensive list of functions and duties. Other duties besides those listed within this document may be essential. Management retains the discretion to add or to change the duties of the position at any time.</i></p></div><p></p>

Driver Services Manager

Automaxtools Trading LLC

<p><b>Job Title:</b> Customer Service Executive (Female)</p><p><b>Industry:</b> Automotive<br/><b>Department:</b> Customer Support / Service<br/><b>Reporting To:</b> Service Manager / Customer Service Manager<br/><b>Location:</b> Sharjah<br/><b>Employment Type:</b> Full-Time</p><p><b>Job Summary:</b></p><p>We are looking for a dynamic and customer-focused <b>Customer Service Executive</b> to join our automotive team. The candidate will be responsible for handling customer inquiries, service coordination, complaint resolution, and ensuring a seamless service experience for customers.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle inbound and outbound customer calls related to equipment and tools installation, repairs, and general inquiries</li><li>Coordinate with the service department for appointment scheduling and job status updates</li><li>Follow up with customers regarding service reminders, feedback, and satisfaction levels</li><li>Manage customer complaints and ensure timely resolution</li><li>Maintain accurate customer records in ERP systems</li><li>Generate service estimates and explain service details to customers</li><li>Promote service packages, annual maintenance contracts, and value-added services</li><li>Ensure high customer satisfaction and retention</li></ul><p><b>Required Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in any discipline (computer application or engineering preferred)</li><li>1&ndash;3 years of experience in customer service (Automotive industry preferred)</li><li>Strong communication and interpersonal skills</li><li>Basic knowledge of automotive services and terminology</li><li>Proficiency in MS Office and ERP software</li><li>Ability to handle customer complaints professionally</li></ul><p><b>Key Skills:</b></p><ul><li>Excellent verbal and written communication</li><li>Customer-oriented mindset</li><li>Problem-solving ability</li><li>Multitasking and time management</li><li>Team coordination</li></ul><p><b>Salary:</b> As per industry standards</p><p>Job Types: Full-time, Permanent</p>

Customer Service Executive

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