automotive warranty administrator

Asbury Automotive Group

About Asbury
 Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
 
The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue.
 <ul>
<li>Adhere to all manufacturers and after-market warranty company’s policies and procedures</li>
<li>Establish and maintain productive relationships with the manufacturer’s designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts business</li>
<li>Review warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals</li>
<li>Ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer’s warranty policy and procedures manual</li>
<li>Determine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair orders</li>
<li>Submit warranty claims to manufacturer or warranty companies using administrative tools available and in current use</li>
<li>Ensure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/delivery</li>
<li>Review all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmission</li>
<li>Maintain a record of all claims submitted, returner/rejected, or paid and their current status</li>
<li>Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables</li>
<li>Strong organizational skills and attention to detail a must</li>
<li>Two years previous automotive/administrative work required</li>
<li>Work with shop foremen, lead technicians and service advisors to effectively discuss warranty claims</li>
<li>Must be a minimum of eighteen years of age</li>
<li>Must be able to pass pre-employment screens (background and drug test)</li>
</ul>
Company Benefits:Pay and Recognition: 
<ul>
<li>Weekly pay</li>
<li>Paid holidays & paid time off</li>
<li>Paid training</li>
<li>Stock Awards (select management and front-line team members eligible)</li>
</ul>
Insurance / Retirement: 
<ul>
<li>Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans</li>
<li>Up to 12 weeks paid pregnancy leave (disability leave)</li>
<li>Paid Parental Leave</li>
<li>Health savings</li>
<li>Flex spending accounts (tax-free)</li>
<li>Short-term and Long-term disability plans</li>
<li>Life Insurance (Whole Life and Term)</li>
<li>401k with company match</li>
<li>Pet Insurance</li>
</ul>
Learning, Tuition Assistance and Career Development: 
<ul>
<li>Digital career path tool to assist with career development</li>
<li>Continuous training through Asbury's Internal Learning Management System</li>
</ul>
Professional growth and development opportunities. Additional advantages:
 <ul>
<li>Technician Student loan relief resources</li>
<li>Employee assistance program</li>
<li>Employee discounts on parts and service repairs</li>
<li>Scholarship awards</li>
<li>Opportunities to join our community service initiatives, which includes paid volunteer hours</li>
<li>Employee referral program with bonus opportunities</li>
</ul>
INDOTHER
 
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Warranty Administrative Assistant - Audi North Atlanta

Dealer Loyalty Protection

Dealer Loyalty Protection is a leading player in the automotive industry, renowned for its commitment to quality and customer satisfaction. We are seeking a dynamic and detail-oriented Automotive Warranty Claims Adjusters to join our team. As an integral part of our operations, you will play a crucial role in upholding our reputation for excellence.Responsibilities:&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Review and process incoming warranty claims from customers, dealerships, and service centers.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Evaluate claims based on policy terms, technical specifications, and industry standards.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Collaborate with technical experts and assessors to determine the validity of claims.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Maintain accurate documentation of claims, decisions, and communication.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Communicate effectively with customers, dealerships, and service centers regarding claim status, approvals, and rejections.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Ensure compliance with company policies, legal regulations, and warranty guidelines.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Analyze trends in warranty claims to identify potential issues and suggest improvements.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Provide exceptional customer service by addressing inquiries and concerns professionally.Qualifications:&bull;&ensp;&ensp;&ensp;&ensp;&ensp;High school diploma or equivalent; bachelor&rsquo;s degree in a related field is a plus.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Proven experience in automotive warranty claims processing or a related role.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Strong analytical skills to assess claims accurately and make informed decisions.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Excellent communication skills, both written and verbal.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Detail-oriented with the ability to manage multiple tasks efficiently.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Proficiency in using relevant software and databases for claims management.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Ability to work independently and as part of a collaborative team.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Customer-focused mindset and a commitment to resolving issues promptly.Benefits:&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Competitive wages.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Comprehensive benefits package, including health, dental, and retirement plans.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Opportunities for career growth and professional development.&bull;&ensp;&ensp;&ensp;&ensp;&ensp;Supportive work environment that values teamwork and innovation..If you are a motivated individual with a passion for automobiles and a knack for resolving complex warranty claims, we encourage you to apply. Join our team and contribute to our legacy of delivering top-notch automotive solutions and customer satisfaction.Job Type: Full-timePay: $20.00 - $23.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Mahwah, NJ 07430 (Required)</li></ul>Ability to Relocate:<ul><li>Mahwah, NJ 07430: Relocate before starting work (Required)</li></ul>Work Location: In person

Automotive Warranty Claims Adjuster

5 Star Auto Plaza

<div><div><div>Automotive Dealer looking for a Full Time Title Clerk/Biller to join our team. Monday through Friday, 40 Hours per week.
 
 
We are a larger independent auto dealership with a growing local auto finance company that needs someone that is a good person, and that cares about our customers and their success. 
</div><div>5 Star Auto Plaza Offers:</div>
<ul><li>No weekends of evenings</li>
<li>Health, Dental, and Vision Insurance</li>
<li>Company-matched retirement program</li>
<li>Paid personal time / Vacation</li>
<li>A great atmosphere</li>
</ul><div>Responsibilities:</div>
<ul><li>Develop positive relationships with customer base</li>
<li>Titling/registration of Lease and retail customers' paperwork</li>
<li>License plate renewals on existing customers</li>
<li>Process warranty cancellations</li>
<li>Back up collection calls</li>
<li>Processing Accounts Payable</li></ul><div> 
 
</div><div></div><div>We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.</div></div></div>

Automotive Biller/Accounting Admin

About Asbury
 Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
 
Do you have a passion for helping others find the right job fit and onboarding great talent? As a Human Resources Assistant for Asbury Automotive Group, you will have the opportunity to make a positive impact on our business and guests every day by building great teams! We are looking for a smart, energetic, people-oriented Human Resources Assistant who will help us redefine the automotive experience.
 
Company Benefits:Pay and Recognition: 
<ul>
<li>Bi-monthly pay</li>
<li>Paid holidays & paid time off</li>
<li>Paid training</li>
<li>Stock Awards (select management and front-line team members eligible)</li>
</ul>
Insurance / Retirement: 
<ul>
<li>Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans</li>
<li>Up to 12 weeks paid pregnancy leave (disability leave)</li>
<li>Paid Parental Leave</li>
<li>Health savings</li>
<li>Flex spending accounts (tax-free)</li>
<li>Short-term and Long-term disability plans</li>
<li>Life Insurance (Whole Life and Term)</li>
<li>401k with company match</li>
<li>Pet Insurance</li>
</ul>
Learning, Tuition Assistance and Career Development: 
<ul>
<li>Digital career path tool to assist with career development</li>
<li>Continuous training through Asbury's Internal Learning Management System</li>
</ul>
Professional growth and development opportunities. Additional advantages:
 <ul>
<li>Technician Student loan relief resources</li>
<li>Employee assistance program</li>
<li>Employee discounts on parts and service repairs</li>
<li>Scholarship awards</li>
<li>Opportunities to join our community service initiatives, which includes paid volunteer hours</li>
<li>Employee referral program with bonus opportunities</li>
</ul>
The HR Assistant is responsible for: 
Assist the HR Manager with tasks pertaining to recruitment, selection, onboarding, training, and retention.
 
<ul>
<li>Work closely with the HR Manager to provide/support as needed on highly confidential human resource matters and special projects</li>
<li>Communicate with applicants and new hires in a helpful and friendly manner</li>
<li>Initiate, review, and track applicant background and drug screens</li>
<li>Review job applications for thorough completion and communicate with Recruiter and Hiring Manager</li>
<li>Conduct new hire orientation class twice a week or as needed</li>
<li>Assure that new hire and HR completes the I-9 process within compliance time frame</li>
<li>Confirm new hire received a job description</li>
<li>Communicate with Hiring Managers regularly to provide candidate updates</li>
<li>Coordinate with Hiring Manager on orientation date for new hires and processes onboarding details in the applicant tracking system</li>
<li>Organize pay plans, uniform deduction and other payroll forms for new hires and send to payroll</li>
<li>Upload new hire documents to electronic employee file maintain compliance on HR related documentation</li>
<li>Coordinate with outer-lying payroll administrators on onboarding documentation to ensure timely compliance</li>
<li>Travel will be required at times (Less than 10%)</li>
<li>Great verbal and written communication skills required</li>
<li>Must be committed to a culture of diversity and equality</li>
<li>Knowledge of the recruitment process is a plus</li>
<li>Ability to operate under pressure in a high volume office setting required</li>
<li>Ability to work in a professional manner, exhibit a high level of confidentiality and integrity while handling sensitive matters</li>
<li>College Graduate with HR experience preferred</li>
<li>Must be at least eighteen years of age</li>
<li>Bi Lingual is not required however is a PLUS</li>
<li>College Graduate with HR experience preferred</li>
<li>Must be able to pass pre-employment screen (background and drug test)</li>
</ul>
INDOTHER
 
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Human Resources Administrator Asbury Automotive

American Auto Shield

Description: Overview Founded in 2002, American Auto Shield (AAS) specializes in 3rd party home and vehicle service contract claims administration. AAS has a headquarters in Lakewood, Colorado, and we operate a satellite office in St. Peters, Missouri. For more than two decades, American Auto Shield has experienced tremendous growth, which equates to fantastic career opportunities for our employees. The American Auto Shield General Claims Adjuster is a full-time, on-site position. This position is responsible for adjudicating claims while adhering to various written contracts and internal standard operating procedures. Mechanics, service writers, advisors, and technicians are encouraged to apply! Job Location 118 Shawan Rd | Suite 210| Baltimore, MD 21030 Compensation The General Claims Adjuster earns competitive compensation from $30/hr. * What You Will Do in This Role Provide excellent customer service. Adjudicate and document claims according to coverage terms and standard operating procedures. Provide accurate and timely information to all external and internal customers concerning claim status and other claim inquires. Recommend further action on claims exceeding authority limits. Other duties as assigned. Requirements: What You Need to Join Our Team Able to adhere to a defined work schedule. Able to work independently and meet or exceed production targets with minimum supervision. Friendly, courteous, and service-orientated. Able to recognize problems, identify possible causes, and resolve routine problems. Able to read and interpret vehicle service contracts after completing company provided training. Able to comprehend and carry out verbal instructions. Basic knowledge of Microsoft Office and Internet navigation. Required Education/Certifications High School Diploma or General Education Degree (GED). Automotive mechanical experience and/or training required. Why work for us? We are excited to provide: Competitive compensation from $30/hr * Comprehensive benefits package Medical Dental Vision Short/Long Term Disability Life Insurance Flex Spending Account 401 (k) ** PTO Paid Sick/Wellbeing Time Off Employee Assistance Program Voluntary Benefits Pet Insurance Life Insurance Satisfaction of work with a highly skilled team to make a company-wide impact *Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects. **Eligible for 401 (k) the first of the month after the 1st 90 days. Company Core Values Our company core values are integrity, respect, accountability, collaboration, and innovation. These values serve as cultural cornerstones and the foundation of behaviors that drive our organization to excellence.

MD Onsite - Automotive Warranty Claims Adjuster

Al-Futtaim

<div>Job Requisition ID: 176727
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role:

The Master Technician serves as a senior technical expert responsible for evaluating and analyzing warranty claims related to tires, batteries, and IAM spare parts. The role involves determining claim validity by identifying manufacturing defects versus external damage or misuse, ensuring fair and accurate technical decisions that protect both the brand and customer trust. 

What You Will Do:
<ul>
<li>Analyze tire and battery warranty claims across UAE Tier 1, Tier 2, and B2B channels for Al-Futtaim franchise brands.</li>
<li>Assess claims independently to determine manufacturing defects vs. misuse using technical evaluation and evidence.</li>
<li>Conduct on-site inspections across UAE, validating claims and completing customer visits within one week of claim registration.</li>
<li>Prepare accurate warranty inspection and analysis reports aligned with manufacturer guidelines and warranty T&amp;Cs.</li>
<li>Communicate claim decisions (accepted/rejected) clearly to customers while maintaining a professional and customer-focused approach.</li>
<li>Perform root cause analysis to identify recurring issues, misuse patterns, and product quality risks.</li>
<li>Recommend corrective and preventive actions to reduce repeat or non-genuine claims and warranty costs.</li>
<li>Represent Al-Futtaim Automotive during inspections, investigations, and warranty discussions with customers.</li>
<li>Deliver product training to customers, service advisors, and technicians on proper usage, fitment, and warranty policies.</li>
<li>Provide technical feedback, testing results, and field insights to internal teams and principals to improve product quality.</li>
<li>Maintain high accuracy in claim handling, reporting, and communication while minimizing escalations.</li>
<li>Support warranty analysis and process development for IAM mechanical and electrical spare parts.</li></ul> 
 
Required Skills To Be Successful:
<ul>
<li>Strong ability to inspect tires, batteries, and automotive components, identify failure modes, and distinguish manufacturing defects from misuse or external damage.</li>
<li>Capability to assess warranty claims accurately based on manufacturer guidelines and prepare clear, structured inspection and analysis reports.</li>
<li>Ability to confidently explain technical findings, warranty decisions, and preventive recommendations to customers while maintaining a professional and customer-focused approach.</li>
<li>Strong organizational skills to manage daily travel, conduct multiple site inspections across the UAE, and meet claim response and reporting timelines.</li></ul> 
 
What Qualifies You For The Role:
<ul>
<li>Diploma/Technical Degree in Mechanical, Automotive, or related field.</li>
<li>Minimum 5 years of experience in automotive warranty, quality, or technical field roles.</li>
<li>Valid UAE driving license.</li>
<li>Technical expertise in tires, batteries, and aftermarket spare parts.</li>
<li>Ability to make independent technical decisions and manage high claim volumes.</li></ul> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Master Technician - Tires, Batteries and Spare Parts

MSX International

<div>Company Description 
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. 
Job Description 
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Review warranty documentation for the purpose of validating dealer warranty claims</li><li>
Support dealer network in the processing of those claims selected for review through the systematic examination of dealer submitted warranty claims</li><li>
Determine warranty repair eligibility in accordance with program guidelines through technical analysis of repair, adherence to warranty policies and procedures and proper claiming of parts and labor</li><li>
Track status of a claim under review from submission through completion</li><li>
Provide dealers with feedback on warranty claim concerns detected while providing exceptional customer service</li><li>
Escalate unresolved issues to manager</li><li>
Track claim payment system for potential issues and review by Client&rsquo;s claim systems team</li><li>
Manual review and validation of claims and/or pre-authorization requests submitted by the dealer network</li><li>
Validation of requests for repairs by the dealer network</li><li>
On-site at customer offices close to Jacksonville, FL airport.</li></ul>
WORK ENVIRONMENT
Office environment<ul><li>
The noise level in the work environment is usually moderate</li></ul>
Monday &ndash; Friday; regular office hours 
Qualifications 
EDUCATION and/or EXPERIENCE<ul><li>
Minimum 5 years automotive technical background with Mercedes-Benz is strongly preferred</li><li>
ASE certification current is preferred</li><li>
Working experience with automotive dealership operations processes or similar business is preferred</li><li>
Experience with assessing automotive warranty and service contract claims in a dealership environment is preferred</li><li>
High school diploma or General Equivalency Diploma (GED) is required</li><li>
Computer literacy, especially MS365, Outlook, Excel, Word and Teams is required</li></ul>
LANGUAGE SKILLS<ul><li>
Full professional proficiency in English is required</li><li>
Minimum professional proficiency in Spanish is preferred</li></ul>
MATHEMATICAL SKILLS<ul><li>
Knowledge of arithmetic (addition, subtraction, multiplication, division) and their applications are required</li></ul>
REASONING ABILITY<ul><li>
Job requires analyzing information and using logic to address work-related issues and problems</li></ul>
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to:<ul><li>
Call, video, email, message and communicate with dealers and co-workers</li><li>
Carry sizeable amounts of paper documents</li><li>
Organize and archive information both physical and electronic format</li></ul>
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
Additional Information<div></div> 
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.</div>

Warranty Claim Assessor

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