av support engineer

<p>Job title: 3rd Line AV Support Engineer</p> <p>Role Type: Permanent, Full time</p> <p>Location: London</p> <p>Join a dynamic team of AV experts delivering high-quality support services across client environments. This role offers collaboration with cross-functional teams, weekly self-development time, staggered shifts, and opportunities for on-site work.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Provide incident, request, change, and problem management support.</li><li>Troubleshoot AV issues, meet SLA targets, and perform root cause analysis.</li><li>Monitor systems, escalate issues, and suggest service improvements.</li><li>Support remote and on-site upgrades and contribute to knowledge sharing.</li><li>Collaborate with project teams and attend regular reviews and client meetings.</li><li>Participate in on-call rota and occasional planned on-site support.</li></ul> <p><strong>Required Skills & Experience:</strong></p> <ul> <li>2+ years in AV support within a service operations environment.</li><li>Strong knowledge of Microsoft Teams Rooms and AV hardware (Yealink, Logitech, Lenovo, Poly, Surface Hubs, Teams phones).</li><li>Proven L2-L3 support experience, excellent communication, and problem-solving skills.</li><li>Ability to manage workloads, work flexibly, and collaborate effectively.</li></ul>

3rd Line AV Support Engineer

Adecco Holding Emirates B.V. (Dubai Branch)

<ul><li>On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems</li><li>Working with internal teams, contractors and integrator through troubleshooting and repair procedures</li><li>Communicating with manufacturers and vendors to arrange repair or replacement of faulty equipment and managing local inventory</li><li>Working closely with partner teams including AV hardware deployment and AV Escalation to drive continuous improvement of the customer experience</li><li>Maintaining communication with customers and stakeholders through ticket documentation</li><li>Collaborating on technical documentation and SOPs, incorporating field learning and customer feedback</li><li>Provide productive feedback and process improvement ideas</li><li>Ensure AV room functionality in conjunction with building operations team</li><li>Ability to move equipment between storage and event rooms</li><li>Occasional out of hours work may be required</li></ul>

AV Support Engineer

<p>Job title: Audio Visual Service Engineer</p> <p>Role Type: Permanent, Full time</p> <p>Location: London</p> <p>Join a dynamic team of AV experts delivering high-quality support services across client environments. This role offers collaboration with cross-functional teams, weekly self-development time, staggered shifts, and opportunities for on-site work.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Provide incident, request, change, and problem management support.</li><li>Troubleshoot AV issues, meet SLA targets, and perform root cause analysis.</li><li>Monitor systems, escalate issues, and suggest service improvements.</li><li>Support remote and on-site upgrades and contribute to knowledge sharing.</li><li>Collaborate with project teams and attend regular reviews and client meetings.</li><li>Participate in on-call rota and occasional planned on-site support.</li></ul> <p><strong>Required Skills & Experience:</strong></p> <ul> <li>2+ years in AV support within a service operations environment.</li><li>Strong knowledge of Microsoft Teams Rooms and AV hardware (Yealink, Logitech, Lenovo, Poly, Surface Hubs, Teams phones).</li><li>Proven L2-L3 support experience, excellent communication, and problem-solving skills.</li><li>Ability to manage workloads, work flexibly, and collaborate effectively.</li></ul>

Audio Visual Service Engineer L3

Hamilton Barnes

<p>Work with a leading technology integrator that's expanding their engineering team and looking for an experienced <strong>AV Field Service Engineer</strong> to join them on a permanent basis.</p><p>This is a fantastic opportunity for an engineer who loves being hands-on, enjoys variety, and wants to work within secure, high-impact environments.</p><p><strong>The Role</strong></p><ul><li>Field-based across <strong>London and the South East</strong></li><li>Break-fix, fault-finding, maintanence and troubleshooting on a range of AV and control systems</li><li>Work on <strong>secure sites</strong></li><li>Occasionally assist with handover and commissioning of new installations</li><li>Join a team of around 25 engineers with solid support and structure</li></ul><p><strong>What They're Looking For</strong></p><ul><li>Minimum <strong>4 years' experience</strong> in AV field service or support</li><li>Knowledge of AV schematics and signal flow</li><li>Confident troubleshooting <strong>Crestron, QSC, Poly, Cisco</strong> systems (no programming required)</li><li><strong>Full clean UK driving licence</strong> - this is a roaming role</li><li>Able to obtain Security Clearance (SC / NPPV) - UK National, 5+ years residency</li><li>Someone who enjoys working independently, yet values being part of a team</li></ul><p><strong>What's on Offer</strong></p><ul><li>Salary: <strong>£35,000 - £40,000</strong> (DOE)</li><li>Optional <strong>on-call rota</strong> (1-in-6) with <strong>£2,000 annual allowance</strong></li><li>Ongoing <strong>training and career development</strong> - clear routes into commissioning or install engineering</li><li>Strong support structure and a team that actually looks out for one another</li></ul><p><strong>Why This Role Stands Out</strong></p><p>This isn't a faceless corporate gig. It's a chance to join a genuinely growing organisation that values its engineers, provides long-term progression, and gives you the space to develop your technical skillset.</p><p></p>

AV Field Engineer

AVI-SPL

<div>Long Description:
<div><b>
Job Summary</b>:</div><div></div><div><br>
The AVI-SPL Onsite Maintenance Engineer will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><br>
<div></div><ul><li>
Daily heath checks on bespoke space AV equipment on all floors.</li><li>
Working on tickets (Service Request &amp; Incident) supporting ICC site</li><li>
Immediate troubleshooting on Bespoke spaces (all floors), for standard rooms post local IT troubleshooting he will engage and resolve</li><li>
Communicate any changes or requirements from ICC IT/Business with self (WDI team).</li><li>
Daily / Weekly report about his productivity at site</li></ul><div></div><div><br>
Other duties assigned as needed</div><ul><li>
Provide onsite dedicated support to all ICC events coordinating with local IT &amp; ICC business team</li><li>
Understand and discuss if any new business requirement from ICC &amp; discuss with WDI team to move forward.</li><li>
Provide support related to maintenance activity (either Power outage, OEM related firmware updates / roll out validation)</li></ul><div><br>
</div><div><b>Education / Experince</b></div><br>
<div></div><ul><li>
 Minimum of 3 - 5 years of audiovisual integration experience preferred</li><li>
Formal education in Electronics or related field preferred</li><li>
Minimum of a High School Diploma or equivalent preferred</li><li>
Preferred external training:<ul><li>
AMX Intro to Networking for AV Professionals</li><li>
AMX Programmer I</li><li>
Crestron Professional Installation</li><li>
Essentials of Crestron Programming Certification</li><li>
Exton AV Associate Certification</li><li>
InfoComm Quick Start to the Audio-Visual Industry</li><li>
InfoComm CTS General Certification</li></ul></li></ul><div></div><div><b><br>
More about us:</b></div><div>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.</div></div><div></div>

Engineer, Onsite Maintenance

X4 Group

<ul> <li>Field-Based AV Engineer (Contract - Outside IR35)</li><li>Location: UK & Europe (onsite 100% - extensive travel)</li><li>Contract: 6 months (immediate start)</li><li>Rate: £200-£250/day (Outside IR35)</li><li>Expenses: All travel and accommodation covered</li></ul> <p><strong>About the Role</strong></p> <p>We're seeking an experienced Field-Based AV Engineer to join a leading technology integration team for an immediate start. This is a hands-on, site-based role covering the UK and Europe - installing, commissioning, and supporting complex AV systems in corporate environments.</p> <p>You'll be working with cutting-edge collaboration and conferencing technologies including Biamp, Crestron, Q-SYS, and Microsoft/Zoom Room solutions. The ideal candidate thrives in fast-paced project delivery, is confident working independently on-site, and brings deep technical and installation expertise.</p> <p><strong>AV Engineer Key Responsibilities</strong></p> <ul> <li>Onsite installation, configuration, and commissioning of AV and UC systems</li><li>Perform detailed cabling, racking, and hardware integration for displays, control systems, and peripherals</li><li>Work with project teams to ensure installations meet design and performance standards</li><li>Troubleshoot and resolve AV system issues on-site</li><li>Provide client support and ensure high-quality handover documentation</li><li>Travel frequently across the UK and Europe as required (all expenses paid)</li></ul> <p><strong>AV Engineer Skills & Experience</strong></p> <ul> <li>Strong hands-on technical background in Biamp, Crestron, and Q-SYS systems</li><li>Experience with Microsoft Teams Rooms and Zoom Rooms integrations</li><li>Proven ability in AV installation, cabling, racking, and commissioning</li><li>Solid understanding of signal flow, networking basics, and AV troubleshooting</li><li>CTS certification (preferred or working towards)</li><li>Excellent communication and client-facing skills</li><li>UK or EU passport holder (able to travel freely across Europe)</li></ul> <p><strong>Why Apply?</strong></p> <ul> <li>Immediate start with a 6-month rolling contract</li><li>Outside IR35 engagement</li><li>All travel and accommodation fully expensed</li><li>Opportunity to work with industry-leading technologies and enterprise clients</li></ul> <p>If this role is of interest, please apply now for immediate consideration.</p>

Audio Visual Engineer

Operations Resources

<p><strong>Field Service Engineer - EPOS, IT and AV equipment</strong></p><p>Basic salary: £32800 + Fully expensed Co Van, Tools, Uniform, Phone etc. + on call and overtime payments.</p><p>Looking for an experience Field Engineer to be trained to service all of the technical equipment in a client's shops.</p><p>This role is to primarily cover shops in the area surrounding RM, E and IG post code areas of East London / Essex.</p><p>Technically a really varied role, as you are working in the client's own stores, you support all of the equipment from the EPOS / till systems, back-office IT and its associated network infrastructure, to the RF reception equipment (aerials and satellite dishes) and all the AV equipment - decoders, TV screens, speakers and even occasionally the security CCTV equipment.</p><p>Training and support given to Field Engineers with transferrable experience.</p><p>Standard hours are 40 hours per week, on 10-hour shift , working 4 days out of 7.</p><p> You must be flexible to cover weekends 1 weekend on 1 weekend off. Overtime is paid for all hours outside of this.</p><p>On call covers emergency situations, outside of your core hours. The shops are open (there is currently no need to join the on call rota in London).</p><p> There is an additional £30 per day On Call payment + payment for any additional hours worked.</p><p>In this role you will learn to service and maintain the full IT, EPOS and AV systems, and occasionally do new store openings projects.</p><p>Candidates for this role must:</p><ul><li>have a full manual UK drivers' licence with no more than 6 points.</li><li>be able to pass a DBS (criminal records check).</li><li>have previous experience as an EPOS or AV or IT / Networking Field Engineer.</li><li>be located anywhere in the RM, E and IG post code areas.</li></ul><p>Job Types: Full-time, Permanent</p>

Field Service Engineer

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