av support technician

FORTÉ

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.
<br><br>
The role of Audio-Visual Support Technician will be dedicated to one of our key Enterprise customers. The primary responsibilities include, providing technical support for all Audio-Visual and Unified Communication technologies within a customer’s meeting collaboration and event spaces, training end users on system functionality and helping to support any new projects or technology upgrades.
<br><br>
<b>What You’ll be Doing:</b><br>
We are seeking a proactive and detail-oriented Audiovisual Support Technician to join our technical support team. The ideal candidate will be responsible for providing basic AV support, troubleshooting, and setup for events, meetings, and daily operations. This role focuses on ensuring that audiovisual equipment functions smoothly and meets the needs of end users.
<br><br>
<ul>
<li>AV Equipment Setup & Operation: Assist in the setup, testing, and operation of audiovisual equipment, including projectors, microphones, speakers, video displays, and conferencing systems.</li>
<li>Technical Support: Provide first-level technical support to end-users experiencing issues with AV systems. Troubleshoot basic connectivity and functionality issues related to AV hardware and software.</li>
<li>Event Support: Collaborate with event coordinators and internal teams to prepare and manage AV setups for meetings, conferences, webinars, and presentations.</li>
<li>Preventive Maintenance: Perform routine checks and basic maintenance on AV equipment to ensure reliability and reduce the likelihood of malfunctions.</li>
<li>Cable Management: Ensure proper cable routing, organization, and storage to maintain a tidy and efficient AV setup.</li>
<li>Documentation: Maintain accurate logs and documentation of AV setups, troubleshooting procedures, and any issues encountered.</li>
<li>Customer Service: Provide exceptional service and support, ensuring prompt communication and issue resolution for users.</li>
<li>Inventory Management: Assist in maintaining inventory of AV equipment, cables, and accessories, notifying the supervisor when replacements or upgrades are needed.</li>
</ul>
<b>What You Bring to Assure Success:</b><br>
<ul>
<li>Familiarity with basic to advanced AV systems, including microphones, speakers, projectors, video conferencing, and presentation equipment.</li>
<li>Basic understanding of signal flow, audio, and video connections and means of transport (analog and digital audio or video, HDBaseT, Dante, etc.).</li>
<li>Ability to troubleshoot common AV issues such as connectivity problems or audio feedback.</li>
<li>Experience with AV control systems such as Crestron, Extron, or AMX is a plus.</li>
<li>Experience with troubleshooting DSP’s is a plus.</li>
<li>Familiarity with unified conferencing platforms like Zoom, Microsoft Teams, or Webex.</li>
<li>Basic understanding of networked AV systems.</li>
<li>Strong communication skills with the ability to explain technical information to non-technical users.</li>
<li>Customer service mindset with problem-solving abilities.</li>
<li>Attention to detail and ability to work under pressure in a fast-paced environment.</li>
</ul>
This job description is designed to outline the main duties and responsibilities associated with the role but is not exhaustive. Other duties may be assigned as necessary
<br><br>
Why Should You Apply?
<br>At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.
<br><br>
The benefits of ownership
<br>At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.
<br><br>
<b>Here’s a look at what we offer:</b><br>
<ul>
<li>Healthcare, vision & dental coverage to keep you and your family well</li>
<li>Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars</li>
<li>Employer-paid life and disability insurance for added peace of mind</li>
<li>401(k) with company match to invest in your future</li>
<li>Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success</li>
<li>Tuition reimbursement and ongoing learning opportunities to support your growth</li>
<li>Employer-paid employee assistance program to care for your physical, mental, and financial health</li>
<li>Paid time off that helps you truly disconnect</li>
</ul>
FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.

Audio-Visual Support Technician

AVI-SPL Middle East

<p>As an Onsite Support Technician, you will be responsible for supporting, maintaining, and troubleshooting a wide range of professional AV systems deployed within a high-end hospitality environment. You ll work hands-on with cutting-edge technology, including Q-SYS DSP and control platforms, digital signage, media players, projection systems, and immersive AV experiences. The role also includes exposure to playback and projection mapping technologies like Pixera and Scalable Display Technologies.</p> <p>You ll ensure seamless operation for daily events, conferences, interactive exhibits, background music systems, and digital content delivery while maintaining high service standards and collaboration with client stakeholders.</p> <strong>Key Responsibilities:</strong> <ul> <li> <strong>AV System Support and Maintenance</strong> <ul> <li>Provide hands-on support for AV systems including Q-SYS cores, Crestron/Extron control systems, digital signage players, conferencing technologies, and distributed audio.</li> <li>Perform regular maintenance and health checks to ensure all AV systems remain operational.</li> <li>Maintain, troubleshoot, and calibrate projectors, LED walls, and large-format displays used throughout the venue.</li> </ul> </li> <li> <strong>Q-SYS and Control System Management</strong> <ul> <li>Configure and maintain Q-SYS DSP and control systems for audio routing, control interfaces, and automation.</li> <li>Support firmware updates, system optimisations, and integration of third-party devices with Crestron and Extron systems.</li> </ul> </li> <li> <strong>Media Player and Digital Signage Support</strong> <ul> <li>Support platforms such as BrightSign, Tripleplay, and similar media players used across digital signage and content delivery networks.</li> <li>Assist with player setup, content scheduling, and CMS troubleshooting.</li> </ul> </li> <li> <strong>Playback &amp; Immersive Systems</strong> <ul> <li>Provide support for media server platforms such as Pixera and 7thSense used for interactive content playback and visual displays.</li> <li>Collaborate with content or technical teams to support content testing, system alignment, and playback stability.</li> </ul> </li> <li> <strong>Projection Mapping Systems</strong> <ul> <li>Assist with setup, support, and alignment of projection systems using Scalable Display Technologies or similar solutions.</li> <li>Understand geometry correction, edge blending, and spatial mapping techniques.</li> <li>Experience with manual projection mapping techniques is also acceptable and considered valuable.</li> </ul> </li> <li> <strong>Event and Meeting Room Support</strong> <ul> <li>Set up and operate AV systems for meetings, conferences, and large-scale events.</li> <li>Provide real-time support for microphones, switching, audio mixing, and video playback during live sessions.</li> </ul> </li> <li> <strong>Client Interaction and Collaboration</strong> <ul> <li>Act as the first point of contact for AV support on-site.</li> <li>Collaborate with IT, events, and facilities teams to meet client requirements.</li> </ul> </li> <li> <strong>Documentation and Reporting</strong> <ul> <li>Maintain detailed logs of incidents, maintenance checks, and system changes.</li> <li>Provide updates to AVI-SPL operations and client teams on performance and system health.</li> </ul> </li> </ul>

Technician, Onsite Support

AVI-SPL

<div>Long Description:
<h3 class="jobSectionHeader"><b>WHO WE ARE:</b></h3><div>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services.</div><div>
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</div><h3 class="jobSectionHeader"><b>
WHAT YOU&rsquo;LL DO:</b></h3><div>
As an Onsite Support Technician, you will be responsible for supporting, maintaining, and troubleshooting a wide range of professional AV systems deployed within a high-end hospitality environment. You&rsquo;ll work hands-on with cutting-edge technology, including Q-SYS DSP and control platforms, digital signage, media players, projection systems, and immersive AV experiences. The role also includes exposure to playback and projection mapping technologies like Pixera and Scalable Display Technologies.</div><div></div><div><br>
You&rsquo;ll ensure seamless operation for daily events, conferences, interactive exhibits, background music systems, and digital content delivery&mdash;while maintaining high service standards and collaboration with client stakeholders.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div><b>
AV System Support and Maintenance</b></div><ul><li><div>
Provide hands-on support for AV systems including Q-SYS cores, Crestron/Extron control systems, digital signage players, conferencing technologies, and distributed audio.</div></li><li><div>
Perform regular maintenance and health checks to ensure all AV systems remain operational.</div></li><li><div>
Maintain, troubleshoot, and calibrate projectors, LED walls, and large-format displays used throughout the venue.</div></li></ul></li><li><div><b>
Q-SYS and Control System Management</b></div><ul><li><div>
Configure and maintain Q-SYS DSP and control systems for audio routing, control interfaces, and automation.</div></li><li><div>
Support firmware updates, system optimisations, and integration of third-party devices with Crestron and Extron systems.</div></li></ul></li><li><div><b>
Media Player and Digital Signage Support</b></div><ul><li><div>
Support platforms such as BrightSign, Tripleplay, and similar media players used across digital signage and content delivery networks.</div></li><li><div>
Assist with player setup, content scheduling, and CMS troubleshooting.</div></li></ul></li><li><div><b>
Playback &amp; Immersive Systems</b></div><ul><li><div>
Provide support for media server platforms such as Pixera and 7thSense used for interactive content playback and visual displays.</div></li><li><div>
Collaborate with content or technical teams to support content testing, system alignment, and playback stability.</div></li></ul></li><li><div><b>
Projection Mapping Systems</b></div><ul><li><div>
Assist with setup, support, and alignment of projection systems using Scalable Display Technologies or similar solutions.</div></li><li><div>
Understand geometry correction, edge blending, and spatial mapping techniques.</div></li><li><div>
Experience with manual projection mapping techniques is also acceptable and considered valuable.</div></li></ul></li><li><div><b>
Event and Meeting Room Support</b></div><ul><li><div>
Set up and operate AV systems for meetings, conferences, and large-scale events.</div></li><li><div>
Provide real-time support for microphones, switching, audio mixing, and video playback during live sessions.</div></li></ul></li><li><div><b>
Client Interaction and Collaboration</b></div><ul><li><div>
Act as the first point of contact for AV support on-site.</div></li><li><div>
Collaborate with IT, events, and facilities teams to meet client requirements.</div></li></ul></li><li><div><b>
Documentation and Reporting</b></div><ul><li><div>
Maintain detailed logs of incidents, maintenance checks, and system changes.</div></li><li><div>
Provide updates to AVI-SPL operations and client teams on performance and system health.</div></li></ul></li></ul><h3 class="jobSectionHeader"><b>
WHAT WE&rsquo;RE LOOKING FOR:</b></h3><h4 class="jobSectionHeader"><b>
Technical Expertise and Skills:</b></h4><ul><li><div>
Strong technical knowledge of AV systems, including Q-SYS, Crestron, Extron, Dante, and AV-over-IP.</div></li><li><div>
Experience supporting media players (e.g., BrightSign, Tripleplay) and content scheduling platforms.</div></li><li><div>
Familiarity with Pixera, 7thSense, and other playback systems for immersive or large-format content delivery.</div></li><li><div>
Exposure to projection mapping tools such as Scalable Display Technologies, with knowledge of edge blending and geometric correction.</div></li><li><div>
Manual projection mapping experience is also welcome.</div></li><li><div>
Familiarity with video conferencing tools (e.g., Teams, Zoom, Webex) and digital signage platforms.</div></li><li><div>
Basic understanding of IP networking and AV-over-IP distribution.</div></li></ul><h4 class="jobSectionHeader"><b>
Experience:</b></h4><ul><li><div>
3&ndash;5 years of onsite experience in AV support or engineering, ideally in hospitality, entertainment, or high-traffic venues.</div></li><li><div>
Experience supporting daily AV operations, events, and immersive AV installations.</div></li></ul><h4 class="jobSectionHeader"><b>
Qualifications:</b></h4><ul><li><div>
Diploma or degree in Electronics, AV Technology, IT, or a related field.</div></li><li>
UAE Drivers licence (prefered)</li><li><div>
Manufacturer training or certifications in:</div><ul><li><div>
Q-SYS (Level 1 or 2)</div></li><li><div>
Crestron, Extron, Dante, BrightSign, Tripleplay, or equivalent</div></li></ul></li></ul><h4 class="jobSectionHeader"><b>
Personal Attributes:</b></h4><ul><li><div>
Calm and solutions-oriented under pressure.</div></li><li><div>
Strong communicator with a client-focused attitude.</div></li><li><div>
Ability to work independently and collaboratively.</div></li><li><div>
Professional presence suited to guest-facing environments.</div></li></ul><h3 class="jobSectionHeader"><b>
WHY YOU&rsquo;LL LIKE WORKING HERE:</b></h3><ul><li><div>
Medical benefits, including dental</div></li><li><div>
Paid holidays, sick days, and personal days</div></li><li><div>
Inclusive and dynamic company culture</div></li><li><div>
Ongoing access to training and manufacturer certifications</div></li></ul><h3 class="jobSectionHeader"><b>
MORE ABOUT US:</b></h3><div>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.</div><div>
Work schedules may include evenings or weekends to support events or system upgrades. Flexibility is required to accommodate operational demands.</div></div>

Precise Placements

<p><strong>Audio Visual Analyst</strong></p><p><strong>Location:</strong> London</p><p><strong>Salary:</strong> Competitive</p><p><strong>Contract:</strong> Permanent</p><p>Are you an AV specialist with a passion for technology and outstanding customer service? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces.</p><strong>The Role</strong><p>As an <strong>Audio Visual Analyst</strong>, you will be the go-to point of contact for all AV queries and issues, ensuring smooth operation of equipment and delivering a high-quality experience for users and clients. You'll work closely with IT and Facilities teams, supporting live events, maintaining AV equipment, and driving improvements to enhance the overall service.</p><strong>Key Responsibilities</strong><ul><li>Act as the first point of contact for all AV enquiries and issues.</li><li>Provide on-site support for meetings, conferences, and events (including early starts/late finishes when required).</li><li>Proactively maintain and check AV equipment to ensure reliability and availability.</li><li>Deliver training and guidance to staff on AV and collaboration tools.</li><li>Liaise with third-party providers and internal teams to resolve incidents and manage maintenance.</li><li>Support AV requirements for new office fit-outs and upgrade projects.</li><li>Suggest improvements and bring innovative ideas to enhance the AV experience.</li></ul><strong>Skills & Experience</strong><ul><li>Solid understanding of AV technologies including TVs, projectors, microphones, speakers, UC platforms, and connectivity equipment.</li><li>Experience with Microsoft Teams, Zoom, Crestron, and Microsoft Surface Hubs.</li><li>Strong IT knowledge, ideally with exposure to Microsoft 365.</li><li>Excellent communication and problem-solving skills, with the ability to resolve issues under pressure.</li><li>Highly organised, proactive, and detail-oriented.</li><li>Knowledge of MacOS and Windows 11, and experience within professional services, is desirable.</li></ul><strong>What's on Offer</strong><ul><li>Competitive salary and excellent benefits including pension, life assurance, private medical insurance, cycle-to-work, and more.</li><li>Generous holiday allowance (29 days plus bank holidays, including Christmas closure).</li><li>Hybrid working model (3 days in office, 2 from home).</li><li>Free breakfast and lunch in the office.</li><li>A friendly, supportive working culture with regular social events and wellbeing initiatives.</li></ul><p></p>

Audio Visual Analyst

Accenture

<p>Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. </p> <p>We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. </p> <p>"Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - <b>Julie Sweet, Accenture CEO</b> </p> <p><b>Responsibilities:</b></p> <p>As an LTS/AV/Technology Analyst, you will be responsible for providing assistance to the wider user group, assisting with the upkeep of laptops, and troubleshooting challenges. You will also be involved with AV systems, providing event support, assisting with deployments, and involvement with technology refreshes. Your day-to-day activities will include driving incident, issue and outage management, investigation and restoration. You are expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Advanced proficiency in IT Troubleshooting is required. Expert proficiency in Customer Technical Support, Intermediate proficiency in ServiceNow, Advanced proficiency in Microsoft Office Suite, Advanced proficiency in Apple macOS Management, and Advanced proficiency in Cross-Team Collaboration are recommended.</p> <p>You will have the opportunity to work independently and become a subject matter expert in IT and AV Troubleshooting. Your active participation and contribution in team discussions will be highly valued as you collaborate with your colleagues to provide solutions to work-related problems. Join our team and make a significant impact in ensuring the availability and smooth operation of our production systems.</p> <p>What you will do:</p> <ul> <li> <p>Proactively identify and resolve customer issues to ensure high levels of customer satisfaction</p> </li><li> <p>Collaborate with cross-functional teams to troubleshoot and resolve complex technical problems</p> </li><li> <p>Provide technical support and guidance to customers, ensuring timely and accurate resolution of their issues</p> </li><li> <p>Contribute to the development and improvement of IT support processes and procedures</p> </li><li> <p>Stay up-to-date with the latest technology trends and advancements in IT troubleshooting</p> </li><li> <p>Assist with AV setups including meeting and event support and troubleshooting</p> </li><li> <p>Provide support when required on the in office Solutions Bar overseeing walk up supports</p> </li><li> <p>Provide support for IT and AV related queries and troubleshooting</p> </li><li> <p>Drive incident and outage resolution and communication</p> </li><li> <p>Utilising tools including Service Now, ensuring SLAs are met</p> </li><li> <p>Assist with backend administration including asset tagging, auditing, and disposals</p> </li><li> <p>Maintain data retention practices</p> </li></ul>

LTS/AV Analyst

Qatar Museum Authority

<div><div><div>Key Accountabilities:</div><div><div><p><b>
Role Purpose:
</b></p><p>Assist the Head of Digital by:</p>
<div>
<ul><li>providing strong experience-based Audio-Visual technical support QOSM&rsquo;s musicographical AV and digital array.</li></ul>
<ul><li>carrying out a regime of daily, start-up checks, preventive and responsive maintenance activities (experience of Watchout blending a must), ensure a seamless, high-quality, and up-to-date audio-visual experience is delivered at QOSM.</li></ul>
<ul><li>Supporting futureproofing of the digital media exhibits (content, software, and hardware).</li></ul>
</div>
<p><b>Duties and Responsibilities:</b></p>
<ul>
<li>Carry out the Museum&rsquo;s audio visual and interactive opening and closing duties, ensuring that all elements are fully operational before the Museum opens to the public, and that exhibits are correctly shut down at the end of the day.</li>
<li>Ensures all visual elements screens and projection systems are running and displaying the correct content.</li>
<li>Carry out regular (usually 2 hourly) daily and periodic checks to ensure that all galleries are running properly from an AV perspective.</li>
<li>Proactively identify potential defect issues and detail proactive resolutions, troubleshoot safety and technical issues, resolve issues in a timely manner to ensure the safety and operational integrity of the Museum's gallery and exhibitions experience.</li>
<li>Assist with AV requirements for exhibitions.</li>
<li>Plans and carries out maintenance tasks, system checks and frontline maintenance.</li>
<li>Upload software and hardware updates and upgrades on physical and metaphorical attractions, as required.</li>
<li>Upload new content (text, images, and other digital assets) using content management software in coordination with the Senior Digital Media Specialist.</li>
<li>Maintain accurate work records, provide detailed system checks, findings, and all work in line with approved reporting systems.</li>
<li>Contributes to the creation of reports on the condition and inventory of A.V. equipment and produces quarterly and annual reports</li>
<li>Carry out low-level server and rack apparatus cleaning, maintenance, repair, adjustment, upgrading and, when necessary, replacement of AV equipment to ensure optimum functioning.</li>
<li>Ensures that data security and internet usage are safe and secure</li>
<li>Ensures that machine, switch and appliance usage is safe and secure.</li>
<li>Constantly maintain a clean, safe work environment and follow the approved health and safety requirements. Working at height may be a requirement albeit within 5m from finish floor.</li>
<li>Follow proper safety procedures and equipment husbandry associated with tooling, pieces of equipment and material.</li>
<li>Inspect equipment, mounting fixings and supports to ensure they conform to a rigorously safe and secure standard. Immediately report issues and potential issues and arrange their rectification in discussion with the Head of Digital.</li>
<li>Ensures that the process follows QM policies and procedures.</li>
<li>Work collaboratively with other departments and provide support as needed to facilitate exhibitions, filming in the galleries and special events, only if requested and approved by the Head of Digital.</li>
<li>Work with and supervise contractors if required.
</li><li>Conforms to the code of ethics governing the museum profession.</li>
<li>Carries out other activities as requested by the Head of Digital.</li></ul><br>
<p></p>
</div></div></div><div><div>
Qualifications/Requirements:</div><div><div><ul>
<li>This role requires full colour vision and normal hearing.</li>
<li>A keen interest in Audio Visual technology, sound systems, playbacks systems and computing technology.</li>
<li>Can use tools and soldering appliances. (advantageous but not critical).</li>
<li>Demonstrate a good knowledge of software, tools, and equipment, and address any gaps in knowledge, understanding and software accreditations as required by the Head of Digital.
</li><li>Can use stills and video cameras. (advantageous but not critical).</li>
<li>Advanced computer skills and ability to use office software.</li>
<li>Ability and interest to keep up with current and future technology and trends.</li>
<li>An interest in implementing new ideas and concepts to improve workflow and in gallery best practices.</li>
<li>Good organizational skills.</li>
<li>Accepts responsibility and is self-motivated.</li>
<li>Strong interpersonal reliability, as the Museum&rsquo;s ability to open is determined by daily routines being carried out accurately and with strict punctually.</li>
<li>Good problem-solving skills.
</li><li>Interest in professional development.</li>
<li>Fluency in English.</li>
<li>A higher diploma or bachelor&rsquo;s degree in technology, computing science communication or the relevant fields.</li>
<li>English, Maths, and Science to GCSE or equivalent.
</li><li>Specific industry qualifications, CTS, CAT, Crestron/Extron control system understanding. Programming skills a specific advantage.</li>
<li>Industry training from manufacturing bodies, Barco, Sony, Panasonic (desirable, but not essential).</li>
<li>Intermediate understanding of Fibre carrying digital video and USB protocol and transmission technology.</li>
<li>Knowledge of X86 computer/server environments with win 10/11 O.S.</li>
<li>Electrical hazard knowledge can identify, must report unsafe electrical practices.</li>
<li>Able to provide an electronic portfolio of professional and/or personal work
</li><li>9 years&rsquo; work experience in a related field.</li></ul></div></div></div></div>

Audio-Visual Specialist

Arc IT Recruitment

<p>AV Technician is sought by a prestigious global financial services organisation. This role offers the opportunity to work in a high-performance environment where technology excellence supports every client interaction, board meeting, and global broadcast.</p><p>You'll be part of a professional IT Services team delivering seamless audio-visual experiences for senior stakeholders and clients. This is a hands-on, front-of-house role that requires technical expertise, composure under pressure, and a commitment to first-class service delivery.</p><p></p><p><strong>Key Responsibilities:</strong></p><p>• Set up, operate, and support AV and conferencing systems for meetings, events, and presentations</p><p>• Deliver live, white-glove technical support during executive and client sessions</p><p>• Ensure all AV spaces and systems are maintained, tested, and fully operational daily</p><p>• Support hybrid and in-person meetings across platforms including Zoom and Microsoft Teams</p><p>• Troubleshoot and maintain AV hardware such as displays, microphones, DSPs, and control systems (Crestron, Extron, Polycom, Q-SYS)</p><p>• Collaborate with IT, Facilities, and Events teams to plan and deliver corporate events</p><p>• Assist with AV installations, upgrades, and integrations in partnership with engineering teams and vendors</p><p>• Maintain accurate AV documentation including room layouts, equipment inventories, and system diagrams</p><p>• Provide user guidance and training on AV systems and conferencing technologies</p><p>• Offer flexible support for early morning, evening, or offsite events as required</p><p></p><p><strong>Key Requirements:</strong></p><p>• 1-3 years' experience in a corporate AV or technical operations environment</p><p>• Solid understanding of AV hardware, connectivity, and control systems</p><p>• Confident supporting video conferencing platforms such as Zoom and Microsoft Teams</p><p>• Proven ability to diagnose and resolve live AV issues efficiently and professionally</p><p>• Excellent communication and interpersonal skills with a client-focused approach</p><p>• Familiarity with AV cabling standards (HDMI, USB-C, Cat6) and signal flow principles</p><p>• Organised, proactive, and able to manage multiple tasks in a fast-paced environment</p><p>• Flexibility to support business-critical events outside standard hours</p><p>• AVIXA CTS certification (or working towards) is advantageous</p><p></p><p><strong>Why Apply?</strong></p><p>• Work at the heart of a global organisation where your technical expertise directly supports key business communications</p><p>• Gain exposure to enterprise-grade AV and conferencing systems in a professional, high-trust environment</p><p>• Be part of a collaborative IT team that values precision, accountability, and service excellence</p><p>• Contribute to high-profile corporate events and global broadcasts</p><p>• Opportunities for technical development and progression within a world-class financial institution</p><p></p><p>For a full consultation, send your CV to ARC IT Recruitment today. </p>

AV Technician

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