av systems technician

AVI-SPL Middle East

<p>As an Onsite Support Technician, you will be responsible for supporting, maintaining, and troubleshooting a wide range of professional AV systems deployed within a high-end hospitality environment. You ll work hands-on with cutting-edge technology, including Q-SYS DSP and control platforms, digital signage, media players, projection systems, and immersive AV experiences. The role also includes exposure to playback and projection mapping technologies like Pixera and Scalable Display Technologies.</p> <p>You ll ensure seamless operation for daily events, conferences, interactive exhibits, background music systems, and digital content delivery while maintaining high service standards and collaboration with client stakeholders.</p> <strong>Key Responsibilities:</strong> <ul> <li> <strong>AV System Support and Maintenance</strong> <ul> <li>Provide hands-on support for AV systems including Q-SYS cores, Crestron/Extron control systems, digital signage players, conferencing technologies, and distributed audio.</li> <li>Perform regular maintenance and health checks to ensure all AV systems remain operational.</li> <li>Maintain, troubleshoot, and calibrate projectors, LED walls, and large-format displays used throughout the venue.</li> </ul> </li> <li> <strong>Q-SYS and Control System Management</strong> <ul> <li>Configure and maintain Q-SYS DSP and control systems for audio routing, control interfaces, and automation.</li> <li>Support firmware updates, system optimisations, and integration of third-party devices with Crestron and Extron systems.</li> </ul> </li> <li> <strong>Media Player and Digital Signage Support</strong> <ul> <li>Support platforms such as BrightSign, Tripleplay, and similar media players used across digital signage and content delivery networks.</li> <li>Assist with player setup, content scheduling, and CMS troubleshooting.</li> </ul> </li> <li> <strong>Playback &amp; Immersive Systems</strong> <ul> <li>Provide support for media server platforms such as Pixera and 7thSense used for interactive content playback and visual displays.</li> <li>Collaborate with content or technical teams to support content testing, system alignment, and playback stability.</li> </ul> </li> <li> <strong>Projection Mapping Systems</strong> <ul> <li>Assist with setup, support, and alignment of projection systems using Scalable Display Technologies or similar solutions.</li> <li>Understand geometry correction, edge blending, and spatial mapping techniques.</li> <li>Experience with manual projection mapping techniques is also acceptable and considered valuable.</li> </ul> </li> <li> <strong>Event and Meeting Room Support</strong> <ul> <li>Set up and operate AV systems for meetings, conferences, and large-scale events.</li> <li>Provide real-time support for microphones, switching, audio mixing, and video playback during live sessions.</li> </ul> </li> <li> <strong>Client Interaction and Collaboration</strong> <ul> <li>Act as the first point of contact for AV support on-site.</li> <li>Collaborate with IT, events, and facilities teams to meet client requirements.</li> </ul> </li> <li> <strong>Documentation and Reporting</strong> <ul> <li>Maintain detailed logs of incidents, maintenance checks, and system changes.</li> <li>Provide updates to AVI-SPL operations and client teams on performance and system health.</li> </ul> </li> </ul>

Technician, Onsite Support

AVI-SPL

<div>Long Description:
<h3 class="jobSectionHeader"><b>WHO WE ARE:</b></h3><div>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services.</div><div>
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</div><h3 class="jobSectionHeader"><b>
WHAT YOU&rsquo;LL DO:</b></h3><div>
As an Onsite Support Technician, you will be responsible for supporting, maintaining, and troubleshooting a wide range of professional AV systems deployed within a high-end hospitality environment. You&rsquo;ll work hands-on with cutting-edge technology, including Q-SYS DSP and control platforms, digital signage, media players, projection systems, and immersive AV experiences. The role also includes exposure to playback and projection mapping technologies like Pixera and Scalable Display Technologies.</div><div></div><div><br>
You&rsquo;ll ensure seamless operation for daily events, conferences, interactive exhibits, background music systems, and digital content delivery&mdash;while maintaining high service standards and collaboration with client stakeholders.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div><b>
AV System Support and Maintenance</b></div><ul><li><div>
Provide hands-on support for AV systems including Q-SYS cores, Crestron/Extron control systems, digital signage players, conferencing technologies, and distributed audio.</div></li><li><div>
Perform regular maintenance and health checks to ensure all AV systems remain operational.</div></li><li><div>
Maintain, troubleshoot, and calibrate projectors, LED walls, and large-format displays used throughout the venue.</div></li></ul></li><li><div><b>
Q-SYS and Control System Management</b></div><ul><li><div>
Configure and maintain Q-SYS DSP and control systems for audio routing, control interfaces, and automation.</div></li><li><div>
Support firmware updates, system optimisations, and integration of third-party devices with Crestron and Extron systems.</div></li></ul></li><li><div><b>
Media Player and Digital Signage Support</b></div><ul><li><div>
Support platforms such as BrightSign, Tripleplay, and similar media players used across digital signage and content delivery networks.</div></li><li><div>
Assist with player setup, content scheduling, and CMS troubleshooting.</div></li></ul></li><li><div><b>
Playback &amp; Immersive Systems</b></div><ul><li><div>
Provide support for media server platforms such as Pixera and 7thSense used for interactive content playback and visual displays.</div></li><li><div>
Collaborate with content or technical teams to support content testing, system alignment, and playback stability.</div></li></ul></li><li><div><b>
Projection Mapping Systems</b></div><ul><li><div>
Assist with setup, support, and alignment of projection systems using Scalable Display Technologies or similar solutions.</div></li><li><div>
Understand geometry correction, edge blending, and spatial mapping techniques.</div></li><li><div>
Experience with manual projection mapping techniques is also acceptable and considered valuable.</div></li></ul></li><li><div><b>
Event and Meeting Room Support</b></div><ul><li><div>
Set up and operate AV systems for meetings, conferences, and large-scale events.</div></li><li><div>
Provide real-time support for microphones, switching, audio mixing, and video playback during live sessions.</div></li></ul></li><li><div><b>
Client Interaction and Collaboration</b></div><ul><li><div>
Act as the first point of contact for AV support on-site.</div></li><li><div>
Collaborate with IT, events, and facilities teams to meet client requirements.</div></li></ul></li><li><div><b>
Documentation and Reporting</b></div><ul><li><div>
Maintain detailed logs of incidents, maintenance checks, and system changes.</div></li><li><div>
Provide updates to AVI-SPL operations and client teams on performance and system health.</div></li></ul></li></ul><h3 class="jobSectionHeader"><b>
WHAT WE&rsquo;RE LOOKING FOR:</b></h3><h4 class="jobSectionHeader"><b>
Technical Expertise and Skills:</b></h4><ul><li><div>
Strong technical knowledge of AV systems, including Q-SYS, Crestron, Extron, Dante, and AV-over-IP.</div></li><li><div>
Experience supporting media players (e.g., BrightSign, Tripleplay) and content scheduling platforms.</div></li><li><div>
Familiarity with Pixera, 7thSense, and other playback systems for immersive or large-format content delivery.</div></li><li><div>
Exposure to projection mapping tools such as Scalable Display Technologies, with knowledge of edge blending and geometric correction.</div></li><li><div>
Manual projection mapping experience is also welcome.</div></li><li><div>
Familiarity with video conferencing tools (e.g., Teams, Zoom, Webex) and digital signage platforms.</div></li><li><div>
Basic understanding of IP networking and AV-over-IP distribution.</div></li></ul><h4 class="jobSectionHeader"><b>
Experience:</b></h4><ul><li><div>
3&ndash;5 years of onsite experience in AV support or engineering, ideally in hospitality, entertainment, or high-traffic venues.</div></li><li><div>
Experience supporting daily AV operations, events, and immersive AV installations.</div></li></ul><h4 class="jobSectionHeader"><b>
Qualifications:</b></h4><ul><li><div>
Diploma or degree in Electronics, AV Technology, IT, or a related field.</div></li><li>
UAE Drivers licence (prefered)</li><li><div>
Manufacturer training or certifications in:</div><ul><li><div>
Q-SYS (Level 1 or 2)</div></li><li><div>
Crestron, Extron, Dante, BrightSign, Tripleplay, or equivalent</div></li></ul></li></ul><h4 class="jobSectionHeader"><b>
Personal Attributes:</b></h4><ul><li><div>
Calm and solutions-oriented under pressure.</div></li><li><div>
Strong communicator with a client-focused attitude.</div></li><li><div>
Ability to work independently and collaboratively.</div></li><li><div>
Professional presence suited to guest-facing environments.</div></li></ul><h3 class="jobSectionHeader"><b>
WHY YOU&rsquo;LL LIKE WORKING HERE:</b></h3><ul><li><div>
Medical benefits, including dental</div></li><li><div>
Paid holidays, sick days, and personal days</div></li><li><div>
Inclusive and dynamic company culture</div></li><li><div>
Ongoing access to training and manufacturer certifications</div></li></ul><h3 class="jobSectionHeader"><b>
MORE ABOUT US:</b></h3><div>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.</div><div>
Work schedules may include evenings or weekends to support events or system upgrades. Flexibility is required to accommodate operational demands.</div></div>

Advance Tech

<p><b>Job Title: </b>Technical Support Staff (Hardware, Software, UPS, CCTV, AV Systems)</p><p><b>Job Description:</b><br/>We are looking for a reliable and skilled Technical Support Staff who can easily understand and work with computer hardware, software, UPS systems, audio/video conference systems, and CCTV cameras.</p><p><b>Responsibilities:</b><br/><b>. </b>Installation and maintenance of computer hardware and software<br/><b>. </b>Setup and troubleshooting of UPS systems<br/><b>. </b>Installation and support for audio/video conferencing equipment<br/><b>. </b>Installation and maintenance of CCTV cameras<br/><b>. </b>Provide general IT support as needed</p><p><b>Requirements:</b><br/><b>.* </b>Education*: Diploma holder and experience in relevant field<br/><b>. </b>Good understanding of computer systems and hardware components<br/><b>. </b>Knowledge of UPS installation and configuration<br/><b>. </b>Experience with CCTV and AV systems will be a plus<br/><b>. </b>Responsible, honest, and able to work independently</p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Technical Support Staff (Hardware, Software, UPS, CCTV, AV systems)

Adecco Holding Emirates B.V. (Dubai Branch)

<ul><li>On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems</li><li>Working with internal teams, contractors and integrator through troubleshooting and repair procedures</li><li>Communicating with manufacturers and vendors to arrange repair or replacement of faulty equipment and managing local inventory</li><li>Working closely with partner teams including AV hardware deployment and AV Escalation to drive continuous improvement of the customer experience</li><li>Maintaining communication with customers and stakeholders through ticket documentation</li><li>Collaborating on technical documentation and SOPs, incorporating field learning and customer feedback</li><li>Provide productive feedback and process improvement ideas</li><li>Ensure AV room functionality in conjunction with building operations team</li><li>Ability to move equipment between storage and event rooms</li><li>Occasional out of hours work may be required</li></ul>

AV Support Engineer

Greenfix Property Care

<p><b>Responsibilities</b></p>
<ul>
<li>Perform installation tasks for audio visual projects including but not limited to: pulling cable, installing connectors, mounting projects and metal fabrication</li>
<li>Read and interpret electronic schematics and architectural blueprints</li>
<li>Use hand and power tools to solder and crimp connectors along with various other AV systems related tasks</li>
<li>Assist with basic mechanical fabrication and basic rack wiring</li>
<li>Projector and screen support structure installations</li>
<li>Test point to point functionality of systems</li>
<li>Mentor Level I Technicians</li>
<li>Communicate daily job site status to the Project Manager</li>
<li>Work with manufacturers to initiate return material authorizations as needed</li>
<li>Review equipment list with customer upon delivery</li>
<li>Travel to various job sites required</li>
<li>Other duties assigned as needed</li>
</ul>
<p><b>Skills and Abilities</b></p>
<ul>
<li>Effectively communicate with employees, customers and colleagues</li>
<li>Ability to use hand and power tools in a safe and efficient manner</li>
<li>Ability to work and think independently and ensure to meet deadlines</li>
<li>Basic computer knowledge</li>
<li>Knowledge of basic signal flow for audio video and control</li>
</ul>

Technician, Installation 2

<p>Perform installation tasks for audio visual projects including but not limited to: pulling cable installing connectors mounting projects and metal fabrication</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>Perform installation tasks for audio visual projects including but not limited to: pulling cable installing connectors mounting projects and metal fabrication</li><li>Read and interpret electronic schematics and architectural blueprints</li><li>Use hand and power tools to solder and crimp connectors along with various other AV systems related tasks</li><li>Assist with basic mechanical fabrication and basic rack wiring</li><li>Projector and screen support structure installations</li><li>Test point to point functionality of systems</li><li>Field installation of control programs (AMX/Crestron) - upload and download capability</li><li>Mentor Level I and Level II Technicians</li><li>Load and test code for control and DSP systems</li><li>Make minor programming changes under the direction of an engineer or programmer</li><li>Provide site supervisor of install team with direction from the Project Manager</li><li>Perform client training as needed</li><li>Customer liaison in absence of Project Manager</li><li>Responsible for job documentation as needed</li><li>Demonstrate job site leadership</li><li>Assume Foreman duties for active projects</li><li>Travel to various job sites required</li></ul><p>Other duties assigned as needed</p><p><b>Skills and Abilities</b></p><ul><li>Effectively communicate with employees customers and colleagues</li><li>Ability to use hand and power tools in a safe and efficient manner</li><li>Ability to work and think independently and ensuring to meet deadlines</li><li>Basic computer knowledge</li><li>Knowledge of basic signal flow for audio video and control</li><li>Ability to manage medium to large projects</li><li>Minor programming capability (AMX/Creston) - changes and troubleshooting</li></ul>

Technician, Installation 4

Tata Communications

<div>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 <br/>
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  Technical SME (CCTV + Video wall, AV/VC) + UPS
  <br/>
  <br/>
 </strong>
 <strong>
  Role Purpose
  <br/>
  <br/>
 </strong>
 We are looking for L3 Engineer who can manage crucial role in maintaining, installing, and troubleshooting various security camera systems to ensure they are functional and efficient. This page delves into the essential job description, duties, qualifications, and other relevant details for those interested in a career as a Video Surveillance Technician. Whether you are considering entering this field or are in search of qualified candidates, understanding the nuances of this role is pivotal. This guide provides a comprehensive overview of what it takes to succeed as a Video Surveillance Technician and the qualifications that will give you an edge in this evolving industry.
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 <br/>
 <strong>
  Key Responsibilities / Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
  </li>
  <li>
   Design and install video surveillance systems
  </li>
  <li>
  </li>
  <li>
   Conduct regular maintenance on video surveillance equipment
  </li>
  <li>
  </li>
  <li>
   Troubleshoot and resolve technical issues
  </li>
  <li>
  </li>
  <li>
   Train clients on the use of their video surveillance systems
  </li>
  <li>
  </li>
  <li>
   Provide excellent customer service and support
  </li>
  <li>
  </li>
  <li>
   Video Surveillance Technician Qualifications &amp; Skills
  </li>
  <li>
  </li>
  <li>
   Bachelor's degree in a related field
  </li>
  <li>
  </li>
  <li>
   5+ years of experience in a video surveillance technician role
  </li>
  <li>
  </li>
  <li>
   Certification in video surveillance technology (e.g. CCNA Security, CompTIA Security+)
  </li>
  <li>
  </li>
  <li>
   Associate's degree in a related field (e.g. electronics, computer technology)
  </li>
  <li>
  </li>
  <li>
   2+ years of experience in a video surveillance technician role
  </li>
  <li>
  </li>
  <li>
   Strong technical knowledge of video surveillance equipment and software
  </li>
  <li>
  </li>
  <li>
   Excellent communication and customer service skills
  </li>
  <li>
  </li>
  <li>
   Ability to work independently and as part of a team
  </li>
  <li>
  </li>
  <li>
   System Design &amp; Installation:
  </li>
  <li>
   Plan, design, and install integrated systems including CCTV cameras, video walls, audio/visual (AV), video conferencing (VC), and uninterruptible power supply (UPS) units.
  </li>
  <li>
  </li>
  <li>
   Configuration &amp; Integration:
  </li>
  <li>
   Configure hardware and software, and integrate these systems with existing IT infrastructure to ensure seamless operation.
  </li>
  <li>
  </li>
  <li>
   Maintenance &amp; Repair:
  </li>
  <li>
   Perform routine checks, preventive maintenance, and advanced troubleshooting to resolve complex issues.
  </li>
  <li>
  </li>
  <li>
   Technical Support:
  </li>
  <li>
   Provide expert-level technical support to users and on-site engineers for various AV/VC platforms and CCTV systems.
  </li>
  <li>
  </li>
  <li>
   Documentation:
  </li>
  <li>
   Maintain detailed documentation of system configurations, maintenance activities, and service records.
  </li>
  <li>
  </li>
  <li>
   Quality Control:
  </li>
  <li>
   Conduct quality control tests and perform site surveys to ensure optimal camera placement and system performance.
  </li>
  <li>
  </li>
  <li>
   Collaboration:
  </li>
  <li>
   Work with clients and internal teams to assess risks, recommend solutions, and provide end-user training.
  </li>
  <li>
  </li>
  <li>
   Technology Updates:
  </li>
  <li>
   Stay informed about the latest technologies and trends in video surveillance, AV, VC, and power systems to recommend upgrades.
  </li>
  <li>
   Required Skills &amp; Qualifications
  </li>
  <li>
  </li>
  <li>
   Technical Expertise:
  </li>
  <li>
   Deep knowledge of CCTV hardware and software, video wall technology, AV/VC equipment (e.g., Crestron, QSC, Cisco, Microsoft Teams Rooms), and UPS systems.
  </li>
  <li>
  </li>
  <li>
   Networking Fundamentals:
  </li>
  <li>
   Strong understanding of networking principles, including IP systems for CCTV and AV/VC.
  </li>
  <li>
  </li>
  <li>
   Teamwork &amp; Independence:
  </li>
  <li>
   Ability to work effectively as part of a team and independently.
  </li>
  <li>
  </li>
  <li>
   Educational Background:
  </li>
  <li>
   Bachelor's or technical degree in IT, Electrical Engineering, or a related field is often required.
  </li>
  <li>
  </li>
  <li>
   Experience:
  </li>
  <li>
   Proven experience in installing, maintaining, and supporting advanced AV, VC, and CCTV systems
  </li>
  <li>
   Softskills
  </li>
  <li>
   Communication:
   <br/>
   <br/>
  </li>
 </ul>
 Excellent verbal and written communication skills to interact effectively with users and document issues clearly.
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 <br/>
 <ul>
  <li>
   Technical Skills:
   <br/>
   <br/>
  </li>
 </ul>
 Strong knowledge of Windows and Mac operating systems, Microsoft Office suite, Outlook, and common desktop applications.
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 <ul>
  <li>
   Problem-Solving:
   <br/>
   <br/>
  </li>
 </ul>
 Demonstrated ability to identify, diagnose, and resolve technical issues efficiently.
 <br/>
 <br/>
 <ul>
  <li>
   Customer Service:
   <br/>
   <br/>
  </li>
 </ul>
 A strong commitment to providing excellent customer service and a high level of user satisfaction.
 <br/>
 <br/>
 <ul>
  <li>
   ITIL Knowledge:
   <br/>
   <br/>
  </li>
 </ul>
 Familiarity with the ITIL framework and its associated concepts, such as incident management and service catalog management.
 <br/>
 <br/>
 <strong>
  Qualification And Skills
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree
 <br/>
 <br/>
 <ul>
  <li>
  </li>
  <li>
   Certifications:
  </li>
  <li>
   Relevant industry certifications, such as CTS (Certified Technology Specialist) for AV, are highly desirable.
  </li>
  <li>
   Video Surveillance Systems
  </li>
  <li>
   Network Knowledge
  </li>
  <li>
   Electrical Wiring
  </li>
  <li>
   Customer Service
  </li>
  <li>
   Written and Verbal Communication
  </li>
 </ul>
</div>


Assistant Manager - IT Operations & Infrastructure

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