aviation operations manager

PrimeFlight Aviation

<div>INTRODUCTION 


Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! 


Perks of the job:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Vision insurance</li>
<li>Paid time off</li>
<li>Growth potential</li></ul> 


WHY WORK FOR PRIMEFLIGHT?
<ul>
<li>We are committed to being a leading provider of commercial services within the aviation industry</li>
<li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li>
<li>With more than 200 locations across the world, we offer opportunities for career progression</li>
<li>Enjoy a competitive pay scale</li></ul> 


ABOUT US
<ul>
<li>We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!</li></ul> 


OPERATIONS MANAGER AT PRIMEFLIGHT

The Operations Manager is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies. In addition to managing day-to-day operations, this role is key in crisis management, handling emergencies and disruptions in close collaboration with senior leadership. Continuous analysis and improvement of operational processes to increase overall efficiency. 


RESPONSIBILITIES
<ul>
<li>Manage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget level</li>
<li>Ensure safety and security policies and procedures are in accordance with all applicable standards set
</li><li>Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders</li>
<li>Manage local Recruiting and Staffing initiatives, following recruiting and hiring policies and procedures and ensuring staffing levels are maintained to meet internal/external service level/quality assurance standards</li>
<li>Monitor performance and take action to correct any shortfalls</li>
<li>Collaborate with Senior leadership operational gaps, irregularities and audits
</li><li>Guide and mentor the local team</li>
<li>Investigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involving PrimeFlight employees and property and/or aircraft damage</li>
<li>Ensure compliance with all local, state, and federal regulations and laws as well as required security measures</li>
<li>Promote and support workplace diversity initiatives</li>
<li>Assist and/or lead startup operations across all lines of business</li>
<li>The ability to backfill open leadership positions during times of vacancy</li>
<li>Perform any additional duties as assigned by management</li> 
</ul>
QUALIFICATIONS
<ul>
<li>18 years of age or older</li>
<li>Eligible to work in the United States</li>
<li>Ability to work in office, onsite, Monday-Friday?</li>
<li>5 years of Leadership/Operational experience</li>
<li>Established leader in managing large teams</li>
<li>Project Management experience is a plus</li>
<li>In-depth knowledge of airport operational procedures and regulatory requirements</li>
<li>Strong leadership and team management skills</li>
<li>Must have a valid state-issued driver&rsquo;s license with an acceptable driving record</li>
<li>Communicate effectively in English (reading, writing, speaking)</li>
<li>Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
<li>Pass a background check and drug screen</li>
<li>Travel requirement &gt;75% travel between airport stations and for meetings</li>
<li>Must be flexible to work extended hours on occasion to support our field operations</li> 
</ul>
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
<ul>
<li>Ability to lift up to 70 pounds</li>
<li>Prolonged standing and walking in an indoor/outdoor environment as applicable</li>
<li>May need to reach with arms and grasp with hands
</li><li>May need to push, pull</li>
<li>May need to crawl and crouch, at times, in confined tight spaces</li>
<li>May need to bend, stretch, squat, kneel</li>
<li>Exposure to moderate and at times high noise levels</li>
<li>Be able to hear and respond to the spoken voice and to audible alarms
</li><li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
</li><li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul> 


The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 


PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.</div>

Operations Manager - Richmond International Airport (RICCG1)

Zwerg Ventures

About the Role:We&rsquo;re looking for an organized, proactive Operations Manager to oversee the day-to-day operations of a growing aircraft detailing business serving private aviation clients. Because our work takes place directly on airport property, this role requires someone who is already comfortable working around aircraft, hangars, and active airport environments.The ideal candidate understands the professionalism, safety awareness, and attention to detail required when working near high-value aircraft. Experience working in aviation&mdash;such as at an FBO, hangar operation, aircraft maintenance facility, or aviation service company&mdash;is strongly preferred.In this role, you&rsquo;ll coordinate detailing schedules, manage field technicians, and ensure each aircraft is serviced safely and to the highest quality standards. The Operations Manager serves as the central hub of the business&mdash;keeping jobs running smoothly, communicating with clients and airport personnel, and ensuring every aircraft leaves looking exceptional.Company Overview:At RealClean Aircraft Detailing, we provide exceptional detailing services, and premium products to enhance the performance, safety, and longevity of every aircraft. Since 2004, the RealClean brand has continuously raised the bar for our clients, helping their aircraft to soar with unmatched brilliance and reliability.We perform a wide range of detailing services including:<ul><li>Exterior wet/dry wash, waxing, and paint revitalization</li><li>Brightwork metal polishing and de-ice boot refurbishment</li><li>Full interior detailing, leather cleaning/conditioning</li><li>Carpet and upholstery extraction, stain removal</li><li>Lavatory and galley sanitation</li><li>Wood and trim polishing</li></ul>Key Responsibilities:<ul><li>Respond to incoming leads and schedule in-person appointments</li><li>Assess aircraft, develop quotes, and present pricing to clients</li><li>Schedule services and coordinate detailing teams efficiently</li><li>Manage and update customer information and job records</li><li>Invoice clients and follow up on outstanding payments</li><li>Address and resolve customer service concerns</li><li>Maintain high safety standards and ensure team compliance</li><li>Conduct inventroy checks and manage supply orders</li><li>Oversee towel-cleaning procedures and supply rotation</li><li>Report regularly to the business owner on operational performance</li><li>Build and maintain strong relationships with clients and vendors (FBOs, MROs, etc.)</li><li>Participate in local advertising and brand awareness efforts</li><li>Supervise detailing crews</li><li>Ensure compliance with FAA Drug and Alcohol Testing Program requirements</li></ul>What We're Looking For:<ul><li>Hard-working and detail-oriented</li><li>Able to work independently and stay on top of daily responsibilities</li><li>Excellent communication and interpersonal skills</li><li>Comfortable in high-pressure environments and able to make quick decisions</li><li>Stron social awareness and emotional intelligence</li><li>Adaptable and able to pivot quickly as needs and priorities change</li><li>Prior experience in aviation or detailing</li><li>Comfortable traveling within the Louisville-Lexington corridor and occasionally beyond for assignments (company covers travel costs)</li></ul>FAA ComplianceThis position is subject to FAA Drug and Alcohol Testing Program in accordance with federal regulations. All applicants must comply with the company's Drug-Free Policy and be willing to undergo testing upon hire.Schedule:<ul><li>Primarily Monday through Friday, with weekend work as needed</li><li>Schedule may vary based on aircraft and client needs</li></ul>Training:All new hires must attend out-of-town, paid training April 20-24, 2026.Apply Today:If you're ready to take the lead in a dynamic, hands-on role where no two days are the same, we want to hear from you. Join a team that takes pride in quality, professionalism, and exceptional service.Pay: $50,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li></ul>Work Location: In person

Operations Manager -- Aircraft Detailing

Alliance Ground International

Job Description: Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. Are you an experienced team leader who inspires others to excellence? Are you looking for an opportunity to grow your career? Then let your career take off with Alliance Ground International as a Duty Manager! Ideal candidates will have at least three years of ramp agent experience and three years of progressive aviation management experience. As a Duty Manager you will: Manage and control the entire operation for customer airline including Office, Warehouse &amp; Ramp. Develop &amp; direct work assignment for supervisory teams and agents for both the warehouse and office Create and manage schedules to ensure adequate staffing for the operation and manage day-to-day labor requirements. Provide on-the-job training and ongoing team member professional development opportunities. Serve as point person for customers and management to minimize or eliminate potential delays. Observe and enforce all AGI and Airline safety regulations as well as company policies. Assure that all operational equipment is safe to operate and report any discrepancy. Actively search for and report to station management any future business opportunities Assist with all Warehouse and Office team duties (safety walks, cargo handling, aircraft servicing, safely operating GSE around aircraft, etc.) as needed. Extensive understanding of cargo operations and customer internal SOP. Conduct and participate in company and customer audits. Understand and Manage operational KPI. Provide excellent Customer Service through written and verbal commination. Create and implement corrective action and preventive measures for all related safety and operational incidents. Maintain a flexible work schedule, including weekends and holidays. To be a Duty Manager you must have: Ability to work in a team environment and manage conflict while under pressure. Possess excellent organizational and planning skills both orally and written. Ability to work proficiently with Microsoft Office products. Must be customer focused and have quality awareness. A minimum of 2 years industry leadership experience. Demonstrate strong communication skills to interact professionally with team members and customers. A valid driver&rsquo;s license with a clean driving record. As a Duty Manager you must be able to: Lift up to 70 pounds (32 kg) on a regular basis Carry heavy items up and down stairs. Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Work outside in all types of weather, around jet and machinery noises. Obtain airport security clearance which includes an extensive employment, criminal record and residence background check. Alliance Ground International (AGI) is an international ground handler that supports the airline industry. We are committed to delivering the aviation community quality services by maintaining the highest level of safety and supplying efficient, effective staff. Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! $80,000 annual salary Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status. Job Type: Full-time Work Location: In person

Cargo Whse Duty Manager

<div><div><div><div>Sr. Operations Manager

$90,000 - $110,000 


SUMMARY OVERVIEW
The Senior Operations Manager is a key leadership role responsible for overseeing the day-to-day operations of all airport service departments, ensuring efficient, safe, and high-quality service delivery. This position leads cross-functional teams&mdash;including ground handling, customer service, security, and facilities&mdash;while driving operational excellence through strategic planning, performance monitoring, and continuous improvement initiatives. 


RESPONSIBILITIES
<ul>
<li><ul><li><ul><li>Lead the management of daily activities across all operational departments, ensuring smooth and efficient airport operations</li>
<li>Formulate and establish operational policies and procedures, and oversee their implementation to enhance overall efficiency and service quality</li>
<li>Facilitate effective communication and coordination between various departments such as ground handling, customer service, and security to ensure integrated service delivery</li>
<li>Regularly assess operational processes and outcomes, employing strategies to drive continuous improvement and address inefficiencies</li>
<li>Manage the operational budget, including the development of financial plans, allocation of resources, and cost optimization strategies</li>
<li>Ensure strict adherence to aviation industry regulations, safety standards, and environmental guidelines, staying updated with any changes in legal requirements</li>
<li>Provide leadership, guidance, and mentorship to the operations team, fostering a collaborative and high-performing work environment</li>
<li>Act as the primary point of contact with airport authorities, airlines, and other stakeholders, maintaining strong professional relationships</li>
<li>Develop and oversee emergency response plans and procedures, ensuring preparedness for crisis situations and swift, effective management of any operational disruptions</li>
<li>Analyze operational data and generate comprehensive reports to identify trends, measure performance against targets, and inform decision-making</li>
<li>Oversee the procurement, maintenance, and efficient utilization of equipment and facilities, ensuring they meet operational needs and standards</li>
<li>Implement high standards of customer service within all operational areas, ensuring passenger satisfaction and adherence to service level agreements</li>
<li>Conduct and lead regular meetings with department heads and teams to review operational performance, set goals, and align on strategic initiatives</li>
<li>Stay abreast of industry trends, technological advancements, and best practices, integrating innovative solutions into operational strategies</li>
<li>Lead and manage significant operational projects and initiatives, from conception through to execution, to improve overall operational effectiveness and efficiency</li>
<li>Perform any additional duties as assigned by management</li> 
</ul></li>
</ul></li></ul>QUALIFICATIONS
<ul>
<li><ul><li><ul><li>18 years of age or older</li>
<li>Eligible to work in the United States</li>
<li>Minimum of 10 years of experience in airport or aviation operations, with at least 5 years in a managerial role</li>
<li>Extensive knowledge of airport operations, regulations, and safety standards</li>
<li>Proven leadership and team management skills</li>
<li>Must have a valid state-issued driver&rsquo;s license with an acceptable driving record</li>
<li>Communicate effectively in English (reading, writing, speaking)</li>
<li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li>
<li>Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
<li>Pass a background check and drug screen
</li><li>Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)</li>
<li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li> 
</ul></li>
</ul></li></ul>To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
<ul>
<li><ul><li><ul><li>Ability to lift up to 25 pounds</li>
<li>Position is generally sedentary, sitting for long periods of time</li>
<li>Be able to hear and respond to the spoken voice and to audible alarms</li>
<li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li>
<li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li> 
</ul></li>
</ul></li></ul>The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 


PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.</div></div></div></div>

Sr Operations Manager - Aircraft Detailing

<div>Sr Operations Manager - Aircraft Detailing

$90,000 - $100,000/YR

SUMMARY OVERVIEW

The Senior Operations Manager is a key leadership role responsible for overseeing the day-to-day operations of all airport service departments, ensuring efficient, safe, and high-quality service delivery. This position leads cross-functional teams&mdash;including ground handling, customer service, security, and facilities&mdash;while driving operational excellence through strategic planning, performance monitoring, and continuous improvement initiatives. 


RESPONSIBILITIES
<ul><li>Lead the management of daily activities across all operational departments, ensuring smooth and efficient airport operations</li></ul>
<ul><li>Formulate and establish operational policies and procedures, and oversee their implementation to enhance overall efficiency and service quality</li></ul>
<ul><li>Facilitate effective communication and coordination between various departments such as ground handling, customer service, and security to ensure integrated service delivery</li></ul>
<ul><li>Regularly assess operational processes and outcomes, employing strategies to drive continuous improvement and address inefficiencies</li></ul>
<ul><li>Manage the operational budget, including the development of financial plans, allocation of resources, and cost optimization strategies</li></ul>
<ul><li>Ensure strict adherence to aviation industry regulations, safety standards, and environmental guidelines, staying updated with any changes in legal requirements</li></ul>
<ul><li>Provide leadership, guidance, and mentorship to the operations team, fostering a collaborative and high-performing work environment</li></ul>
<ul><li>Act as the primary point of contact with airport authorities, airlines, and other stakeholders, maintaining strong professional relationships</li></ul>
<ul><li>Develop and oversee emergency response plans and procedures, ensuring preparedness for crisis situations and swift, effective management of any operational disruptions</li></ul>
<ul><li>Analyze operational data and generate comprehensive reports to identify trends, measure performance against targets, and inform decision-making</li></ul>
<ul><li>Oversee the procurement, maintenance, and efficient utilization of equipment and facilities, ensuring they meet operational needs and standards</li></ul>
<ul><li>Implement high standards of customer service within all operational areas, ensuring passenger satisfaction and adherence to service level agreements</li></ul>
<ul><li>Conduct and lead regular meetings with department heads and teams to review operational performance, set goals, and align on strategic initiatives</li></ul>
<ul><li>Stay abreast of industry trends, technological advancements, and best practices, integrating innovative solutions into operational strategies</li></ul>
<ul><li>Lead and manage significant operational projects and initiatives, from conception through to execution, to improve overall operational effectiveness and efficiency</li></ul>
<ul><li>Perform any additional duties as assigned by management</li></ul> 


QUALIFICATIONS
<ul><li>18 years of age or older</li></ul>
<ul><li>Eligible to work in the United States</li></ul>
<ul><li>Minimum of 10 years of experience in airport or aviation operations, with at least 5 years in a managerial role</li></ul>
<ul><li>Extensive knowledge of airport operations, regulations, and safety standards</li></ul>
<ul><li>Proven leadership and team management skills</li></ul>
<ul><li>Must have a valid state-issued driver&rsquo;s license with an acceptable driving record</li></ul>
<ul><li>Communicate effectively in English (reading, writing, speaking)</li></ul>
<ul><li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li></ul>
<ul><li>Effectively communicate with colleagues and clients, both in-person and through electronic means</li></ul>
<ul><li>Pass a background check and drug screen</li></ul>
<ul><li>Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)</li></ul>
<ul><li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul> 


To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
<ul><li>Ability to lift up to 25 pounds</li></ul>
<ul><li>Position is generally sedentary, sitting for long periods of time</li></ul>
<ul><li>Be able to hear and respond to the spoken voice and to audible alarms</li></ul>
<ul><li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li></ul>
<ul><li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul> 


The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 


PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.</div>

Tradewind Recruitment

<div>Description:

About Tradewind:
Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel&mdash;both private and scheduled service&mdash;throughout North America and the Caribbean.
For more details visit www.flytradewind.com
Position Overview
The Director of Scheduling &amp; Dispatch is a senior operational leader responsible for managing and developing Tradewind's Scheduling and Dispatch teams of more than 20 operations professionals supporting both Charter and Scheduled Service. This individual ensures seamless day-to-day operational execution and efficient fleet utilization in a 24/7/365 environment.
Acting as a key cross-functional leader, the Director coordinates extensively with Sales, Services, Crew Planning, Flight Operations, Maintenance, and other internal stakeholders. This role drives operational excellence, ensures regulatory compliance, and fosters a culture of continuous improvement, collaboration, and professional development.
 Essential Functions<ul><li>
Leadership &amp; Team Management</li><li>
Lead, coach, and mentor a team of 20+ Scheduling and Dispatch professionals across multiple shifts in a continuous 24/7/365 operation.</li><li>
Establish clear performance expectations, development plans, and succession planning for all team members.</li><li>
Drive a culture of accountability, communication, and proactive decision-making.</li><li>
Oversee recruiting, onboarding, and ongoing training to ensure operational consistency and workforce readiness.</li></ul>
Scheduling &amp; Dispatch Oversight<ul><li>
Direct all Scheduling and Dispatch activities for both Charter and Scheduled Service operations.</li><li>
Ensure efficient flight scheduling, routing, and release in alignment with company standards and regulatory requirements.</li><li>
Oversee day-of-operations decision-making to manage disruptions, weather events, maintenance issues, and customer needs.</li><li>
Maintain high standards of customer service by ensuring timely communication and operational reliability.</li><li>
Achieve all key financial metrics
</li></ul>Fleet Management &amp; Optimization<ul><li>
Oversee daily fleet utilization planning and strategic annual fleet allocation to maximize aircraft productivity and commercial performance.</li><li>
Partner with Maintenance and Flight Operations to ensure aircraft readiness, balanced usage, and minimal operational disruptions.</li><li>
Track fleet availability, usage rates, and reliability metrics to inform business decisions.</li></ul>
Cross-Functional Coordination<ul><li>
Collaborate closely with Sales to support charter quoting, aircraft available checks, and operational feasibility assessments.</li><li>
Work with Crew Planning to ensure proper crew pairing, legal compliance, and efficient staffing around operational needs.</li><li>
Serve as a key liaison with Flight Operations and Maintenance to support safe, efficient, and coordinated execution across departments.</li><li>
Participate in operational planning, contingency strategy, and long-term growth initiatives.</li></ul>
Operational Excellence &amp; Compliance<ul><li>
Ensure all dispatch and scheduling functions comply with FAA regulations, company policies, and safety management protocols.</li><li>
Develop and refine standard operating procedures (SOPs) for Dispatch and Scheduling.</li><li>
Identify opportunities for process enhancement, system improvements, and technology upgrades.</li><li>
Achieve all key financial metrics and on time performance targets through efficient fleet utilization, resource management, and operational decision-making.</li><li>
Monitor operational KPIs and create reports for senior leadership.</li></ul> 

Requirements:

Qualifications<ul><li>
5+ years of experience in part 135 aviation operations, with at least 2 years in a people leadership role.</li><li>
Prior experience in part 135 scheduling, strongly preferred.</li><li>
Demonstrated ability to lead large, multi-shift teams in high-tempo environments.</li><li>
Strong understanding of flight operations, crew regulations, and PC12 aircraft performance.</li><li>
Exceptional communication, decision-making, and crisis-management skills.</li><li>
Proven ability to collaborate across departments and drive organizational alignment.</li></ul>
Additional Skills &amp; Abilities<ul><li>
Clear, confident communicator with strong leadership presence.</li><li>
Highly organized, detail-oriented, and solutions-driven.</li><li>
Comfortable navigating ambiguity and making quick, informed decisions.</li><li>
Committed to developing people and building strong operational teams.</li><li>
Passionate about aviation and delivering exceptional customer experience.</li><li>
Ability to communicate effectively on the phone and in meetings (in person or virtual)</li><li>
Other duties as assigned
</li></ul>Physical Requirements<ul><li>
Ability to lift / push or pull &gt;or =15 lbs.?</li><li>
Available to work weekends, holidays, and provide after-hours accessibility to personnel and leadership.</li><li>
Ability to use to operate a computer keyboard, mouse, and standard office equipment</li></ul>
Working conditions<ul><li>
Prolonged periods of sitting at a desk, use of computers and office equipment</li><li>
Indoor Office setting with standard lighting and temperature</li></ul>
Benefits<ul><li>
Competitive salary</li><li>
Medical, Dental, Vision, FSA/DCA and 401(k) plan.</li><li>
Paid vacation and sick days</li><li>
Paid Parental Leave</li><li>
Fun, dynamic team with opportunities for rapid advancement</li><li>
Travel benefits through various US and International airlines</li></ul></div>

Director of Scheduling and Dispatch

Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a General Manager, you will be responsible for overseeing the operations of all departments within your station. You will be responsible for managing the budget for your station, and will provide leadership for all management staff. Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Oversee all station operations, including ramp, cabin cleaning services, GSE maintenance, and customer service. Be responsible for the station&rsquo;s budgetary and financial responsibilities and ensure accurate billing is submitted in a timely manner. Direct managers and support staff and oversee schedules to ensure adequate staffing for all operations. Maintain working relationships with customers and provide prompt responses to service requests. Assist recruiting team with hiring and oversee on-the-job training and ongoing team member professional development opportunities. Observe and enforce all AGI and Airline safety regulations as well as company policies. Actively search for future business opportunities Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health &amp; Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: General Managers must be able to occasionally lift / carry / push / pull and move items 70 pounds (32 kg) or more and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to carry heavy items up and down narrow jetway stairs. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work outside in all types of weather, around jet and machinery noises. Knowledge, Skills &amp; Abilities: Good Communication Skills &ndash; General Managers must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. Customer Service Skills &ndash; General managers are the primary point of contact for airline customers and must have professional, courteous communication while resolving customer concerns. Airline Regulation Knowledge &ndash; Display knowledge of applicable FAA regulations, including standard security program and OSHA regulations. Be familiar with GSE maintenance procedures. Computer skills: General Managers may be required to use computer systems to track process completion, manage budgets, and produce reports. Problem-solving skills: General Managers may be called upon to troubleshoot issues during irregular flight operations. Time management skills: General Managers must be able to manage their time effectively and lead their teams to effectively manage time in order to complete tasks efficiently in a fast-paced environment. Qualifications: Must possess five years&rsquo; progressive management experience, possess a bachelor&rsquo;s degree in Business or a related field, or a relevant combination of business experience and education Possess a valid driver&rsquo;s license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status. Job Type: Full-time Work Location: In person

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