aviation technical systems specialist

Arora Engineers

<div>Overall Responsibility
The Aviation Principal Program Manager &ndash; Special Systems serves as the senior execution leader for large, complex aviation Special Systems and IT programs. This role is accountable for program-level delivery across major airport initiatives involving terminal, airside, landside, and enterprise technology environments.
This is a program execution role, not a portfolio governance position. The Principal holds full responsibility for assigned aviation programs and operates under the Director, SS Project Delivery.
The role requires deep aviation Special Systems expertise and demonstrated experience leading large airport technology programs within active operational environments.
Essential Functions<ul><li>
Lead execution of large, multi-discipline aviation Special Systems programs from initiation through closeout.</li><li>
Own assigned program scope, schedule, budget, staffing strategy, and client performance.</li><li>
Serve as the primary executive interface with airport authorities, airline stakeholders, prime architect, and project partners.</li><li>
Establish program governance structures, executive reporting cadence, and performance dashboards.</li><li>
Direct coordination across airport IT and Special Systems environments, including telecom infrastructure, network systems, security systems, passenger systems, and enterprise integrations.</li><li>
Provide strategic and technical leadership to multidisciplinary teams without serving as the day-to-day design lead.</li><li>
Lead program-level risk identification, mitigation planning, and executive escalation.</li><li>
Drive scope control, change management, and fee negotiation to ensure commercial protection.</li><li>
Ensure alignment with Special Systems delivery standards, QA/QC expectations, and Director-level governance requirements.</li><li>
Manage assigned program teams, including Project Leads, Design Leads, Design Team, BIM production staff, and external integration stakeholders.</li></ul>
Authority and Reporting<ul><li>
Reports to: Director, SS Project Delivery</li><li>
Holds execution authority over assigned aviation projects/programs.</li><li>
Escalates governance, staffing, or performance concerns to the Director.</li></ul>
Qualifications<ul><li>
Minimum 20 years of progressive experience in aviation IT, airport systems integration, or Special Systems program delivery.</li><li>
Demonstrated experience leading large, complex airport technology programs involving multiple technical disciplines and stakeholders.</li><li>
Deep understanding of airport IT and Special Systems environments, including telecom, network infrastructure, security systems, passenger systems, and systems integration.</li><li>
Proven record of program-level scope management, commercial discipline, and change control.</li><li>
Strong executive presence with the ability to manage complex airport authority and airline relationships.</li><li>
Active participation in the aviation industry, particularly in aviation IT or Special Systems forums. ACI-NA BIT participation strongly preferred. PS&amp;S committee participation desirable.</li><li>
PMP certification required.</li><li>
Professional Engineer license preferred but not required.</li></ul>
Key Competencies<ul><li>
Executive stakeholder leadership in aviation environments.</li><li>
Program-level financial accountability and commercial management.</li><li>
Cross-disciplinary integration leadership.</li><li>
Decisive risk management in operational airport settings.</li><li>
Ability to lead highly technical teams without personally performing detailed production work.</li></ul>
Success Metrics<ul><li>
On-time and on-budget delivery of assigned aviation programs.</li><li>
Effective scope containment and change order capture.</li><li>
High executive-level client satisfaction.</li><li>
Reduced escalation burden on the Director, SS Project Delivery.</li><li>
Successful positioning for follow-on aviation technology work.</li></ul>
ABOUT THE ORGANIZATION: ARORA ENGINEERS, LLC. (ARORA) - Arora provides clients in the aviation, transportation, education, government, and commercial/institutional sectors with engineering services for intelligent infrastructure solutions. Through smart design, construction management, and facilities maintenance management, we rethink industry needs to help keep clients on the cutting edge and add value to a project. Arora is a growing firm that welcomes individuals with a thirst for knowledge and the energy to tackle projects that help take the infrastructure of our world to the next level.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against, on the basis of these factors or of disability.</div>

Aviation Principal Program Manager - Special Systems

<div>WSP in the Middle East is seeking an experienced Special Airport Systems (SAS) &ndash; Active Engineer / Active Systems Manager to be based in Dammam. This role is responsible for the delivery, assurance, and performance of active airport technologies within SAS, including (but not limited to) surveillance systems, access control, networking, communications, and other operational airport systems.
You will ensure compliance with aviation regulations, cybersecurity protocols, and defined performance requirements, while leading integration, testing, commissioning, and ensuring system-wide interoperability. The role works closely with passive infrastructure, ICT, and airport operations stakeholders to ensure seamless activation, readiness, and operational alignment.</div>
 <div><ul><li>Lead the end-to-end technical oversight of active SAS technologies (security, surveillance, access control, communications, networking, and operational systems) from design through delivery.
</li><li>Ensure all active systems comply with aviation regulations, client standards, and agreed performance, resilience, and availability requirements.
</li><li>Drive cybersecurity-by-design and compliance with relevant cybersecurity protocols across SAS active technologies, including secure architecture, configuration, and assurance.
</li><li>Plan and manage integration, ensuring interfaces across active systems, ICT platforms, and airport operational frameworks are clearly defined, tested, and validated.
</li><li>Oversee testing, commissioning, SAT/Integrated Testing planning and execution, including readiness reviews, defect management, and close-out governance.
</li><li>Ensure system-wide interoperability and coordinated activation across multiple vendors and stakeholders.
</li><li>Coordinate closely with the Passive Engineer scope (cabling, pathways, containment) to ensure end-to-end system performance and installation readiness.
</li><li>Support project leadership by monitoring progress, highlighting risks/issues early, and providing clear reporting and mitigation plans.
</li><li>Manage technical queries (RFIs), change impacts, and stakeholder alignment to protect programme milestones and operational outcomes.
</li><li>Ensure high-quality handover documentation, including test evidence, configuration baselines, as-builts, and operational readiness deliverables</li></ul></div>
 <div><ul><li>15+ years of relevant experience delivering active airport systems / SAS / ICT / security systems in complex aviation or similarly critical environments.
</li><li>Strong understanding of active technologies such as surveillance, ACS, communications, networking, and operationally critical airport systems.
</li><li>Demonstrable experience leading systems integration, multi-vendor delivery, and large stakeholder environments (client, airport ops, ICT, contractors).
</li><li>Strong knowledge and hands-on exposure to testing, commissioning, integrated systems testing, and operational readiness.
</li><li>Solid understanding of cybersecurity principles applicable to airport systems and operational technology environments.
</li><li>Excellent stakeholder management skills and the ability to communicate clearly with technical and non-technical audiences.</li></ul></div>

Special Airport Systems (SAS) – Active Engineer

City of Dallas

<div>Dallas is Growing. Grow With Us.
Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,
we&rsquo;re committed to helping you thrive while you help our city flourish. Be part of a team that&rsquo;s committed to service, innovation, and community.
Job Summary
Responsible for monitoring and developing the Airport Noise Abatement Program by providing preventative measures in compliance with federal, state and local regulatory requirements. 
Job Description<div><div> 
Overview</div></div><div><div><div><div><div><div><div><div><div>
The Airport Noise Monitoring Specialist performs a wide range of airport management responsibilities and provides specialized knowledge in noise abatement and noise management for the airport and surrounding areas.
Essential Functions
1 Assists, supports and participates in maintaining the airport in order to meet Federal Aviation Administration (FAA) regulations and advisory circulars for airport operations and noise management; performs work in line with Transportation Security Administration (TSA) rules for security, compliance, and adherence to environmental regulations.
2 Performs both semi-skilled and skilled labor in the Aircraft Operations Area (AOA) of all City of Dallas owned and operated airports; provides specialized knowledge and management of airport noise and abatement procedures; identifies issues with the surrounding communities and works to resolve noise concerns.
3 Performs daily safety, security and operational inspections of the airport&rsquo;s equipment, runways, taxiways, perimeter fences and gates for compliance with Federal, State and local airport rules and regulations.
4 Assists and participates in a wide range of airfield and airport maintenance tasks including pavement maintenance, wildlife management, and noise abatement and management.
5 Responds to and provides assistance as needed, during aircraft emergencies facility equipment failure, airfield lighting failures, building/structure emergencies, pavement failures, hazardous incidents and related emergency situations.
6 Maintains work records, including complaint resolutions, maintenance and repair logs, vehicle inspection forms, daily work logs, FAA inspection records, noise complaints, and other documentation; assists the public by properly responding to routine questions or complaints and requests for service; handles noise issues quickly and effectively.
7 Performs any and all other work as needed or assigned.
Knowledge and Skills
1 Knowledgeable in City organization, operations, policies and procedures.
2 Knowledgeable in the safe operation of trucks, tools and equipment according to airport operating and safety procedures.
3 Ability to perform a wide variety of skilled and semi-skilled tasks in maintenance and repair of airport facilities and equipment.
4 Ability to operate a variety of simple to complex power tools or power equipment used in construction or landscaping.
5 Ability to establish and maintain effective working relationships.
6 Ability to use and apply two way radio communications devices.
7 Ability to communicate effectively both orally and in writing with a wide variety of people.
MINIMUM QUALIFICATIONS:
EDUCATION:<ul><li>
Bachelor's degree in Engineering, Math, Physics, Public or Airport Administration, Airport Management, Air Transportation, Acoustics, Environmental Science or a related field.</li></ul>
EXPERIENCE:<ul><li>
Two (2) years of experience in airport operations, airport communications, construction, noise or environmental acoustics monitoring in the public or private sectors.</li></ul>
EQUIVALENCIES:<ul><li>
High school diploma or GED plus seven (7) years of required experience will meet the education and experience requirements. associate degree in any field plus six (6) years of the required experience will meet the education and experience requirements.</li><li>
Associate degree in a specified field plus five (5) years of the required experience will meet the education and experience requirements</li><li>
Bachelor's or higher in a non-specified field plus five (5) years of the specified experience will meet the education and experience requirements</li><li>
Master's degree (or higher) in a specified field will meet the education and experience requirements</li></ul>
LICENSES AND CERTIFICATIONS:<ul><li>
A valid driver's license and good driver's record.</li></ul>
OTHER REQUIREMENTS:<ul><li>
Subject to 24 hour/weekend callout in response to HAZMAT spills</li></ul></div></div></div></div></div></div></div></div></div> 
Salary Range 
$26.65 - $31.28 
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer.</div>
 <div><h3 class="jobSectionHeader">Welcome to the City of Dallas!</h3><div></div><div><div><div><div>
The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. 
 
Questions? Contact our recruiting departments: 
 
Civil Service - civilserviceinfo@dallascityhall.com 
Talent - Acquisition hrtalent@dallas.gov</div></div></div></div></div>

Airport Noise Monitoring Specialist (Aviation - Civil Service)

The Home Depot

<div><div>Position Purpose: 
The Senior Takeoff Specialist is a subject matter expert dedicated to orchestrating the workflow for blueprint takeoffs, managing cross-functional project plans, and ensuring stakeholders are kept informed and deadlines are met. They support outside sales field partners by providing specific training, expertise, and project management centered around driving blueprint takeoffs for managed account customers. Their mission aligns with The Home Depot&rsquo;s objective to equip Pro customers with end-to-end solutions for planned purchases.
Key Responsibilities:<ul><li>
50% Delivery and Execution - Project manage all aspects of the exterior and interior jobs requested from a takeoff with a focus on large custom and multi-family projects. Partner across THD teams and suppliers to fully support the total project scope. Prepare for and conduct customer takeoff pre-call meetings. Follow-up with takeoff supplier, internal quoting teams, and others to meet SLAs specific to the customer project for on time execution.</li><li>
20% Mentorship, Training, and Escalations - First line of support for the Takeoff Specialist and operates as a market subject matter expert that supports the takeoff process and coordination between internal/external teams. Partners with and supports internal teams to quickly resolve issues in line with our value of &ldquo;Excellent Customer Service.&rdquo;</li><li>
10% Planning - Participate in project prioritization, preparation, and planning.</li><li>
20% Quality Assurance - Partner with internal teams to improve quote standards and presentation, product offerings, services, and other needs that support the takeoff business. Attend team meetings and maintain strong working relationships with cross-functional partners for strategic alignment. Partner and support market leaders for training needs, performance updates, and feedback.</li></ul>
Direct Manager/Direct Reports:
<ul><li>This Position typically reports to Manager Pro Takeoffs</li><li>
This Position has 0 direct reports.</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul>
Physical Requirements:
<ul><li>Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul>
Minimum Qualifications:
<ul><li>Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul>
Preferred Qualifications:<ul><li>
Bilingual in English/Spanish Preferred</li><li>
3+ years of construction estimations and/or takeoff experience</li><li>
3+ years experience reading and interpreting blueprint reading and plans</li><li>
Ability to read and understand architectural and structural plan sets</li><li>
Experience with single and multi-family building trades and process</li><li>
Home Depot quoting and selling systems preferred</li><li>
Salesforce</li><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Strong attention to detail</li><li>
Excellent written and verbal communication skills</li></ul>
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:<ul><li>
No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
3</li></ul>
Preferred Years of Work Experience:
<ul><li>5</li></ul>
Minimum Leadership Experience:<ul><li>
No previous leadership experience</li></ul>
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Certifications:
<ul><li>None</li></ul>
Competencies:
<ul><li>Courage</li><li>
Self-Development</li><li>
Instills Trust</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Resourcefulness</li></ul></div> 
Apply End Date: 06/01/2026</div>

Senior Takeoff Specialist

<div>Dallas is Growing. Grow With Us.
Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,
we&rsquo;re committed to helping you thrive while you help our city flourish. Be part of a team that&rsquo;s committed to service, innovation, and community.
Job Summary
Provides technical solutions to meet the departments&rsquo; strategic plan by reviewing, analyzing and evaluating business systems and client department needs on medium sized projects. 
Job Description 
Overview
Provides technical solutions to meet the departments&rsquo; strategic plan by reviewing, analyzing and evaluating business systems and client department needs on medium sized projects.
Essential Functions
1 Consults with clients in cross-functional areas to identify business needs. Assists clients in developing well defined requirements to meet those needs.
2 Recommends the most appropriate solution for projects with medium scope and risk, after thoroughly evaluating all alternatives.
3 Translates solutions into comprehensive systems designs.
4Analyzes the effect of medium-risk and medium-sized projects, ensuring they can be effectively integrated into existing systems and processes.
5 Identifies the resources needed for projects with medium risk and complexity. Prepares recommendations for management approval.
6 Develops, implements, leads, and monitors plans for projects having medium risk and complexity to ensure high-quality, cost-effective implementation.
7 Participates in developing and enforcing standards, procedures, and methodologies that keep business systems operating on schedule and on cost.
8 Serves as the liaison between information technology department and assigned client organizations.
9 Regular, reliable and punctual attendance is an essential function of the job.
Knowledge, Skills and Abilities
1 Advanced knowledge of systems and business requirements, diagramming process flows, storyboarding, mapping, and use-case development.
2 Advanced knowledge of testing methodologies and documentation practices, and the ability to contribute to requirements test ability.
3 Ability to establish and maintain an effective working relationship with all levels of management, city officials, vendors, other government agencies, other employees and the general public.
4 Ability to communicate effectively both orally and in writing with a wide variety of people.
MINIMUM QUALIFICATIONS
<div>EDUCATION:<ul><li>
Bachelor's degree in computer science or business field.</li></ul>
EXPERIENCE:<ul><li>
Four (4) years of experience in business system analysis involving system/business requirement gathering, process mapping, story-boarding and use-case development including experience with one or more of the following enterprise<ul><li>
HR, financial or CRM application systems</li><li>
Lawson HR</li><li>
SAP</li><li>
Peoplesoft</li><li>
Oracle</li><li>
JD Edwards</li><li>
Microsoft Project Management</li><li>
Microsoft Flow and SharePoint</li><li>
Visio</li></ul></li></ul>
AND<ul><li>
Two (2) year of the required experience must have been in a project management capacity.</li></ul>
EQUIVALENCY(IES):<ul><li>
High school diploma or GED plus nine (9) years of the required experience which includes two (2) years of project management experience will meet the stated education and experience requirements.</li><li>
An associate's degree in any field plus seven (7) years of the required experience which includes two (2) years of project management experience will meet the stated education and experience requirements.</li><li>
A bachelor's degree or higher in a non-specified field plus seven (7) years of the required experience which includes two (2) years of project management experience will meet the stated education and experience requirements.</li><li>
A master's degree or higher in specified field plus three (3) years of the required experience which includes two (2) years of project management experience will meet the stated education and experience requirements.</li></ul>
LICENSE(S) and/or CERTIFICATION(S):<ul><li>
Some positions may require a valid driver's license.</li><li>
Must be able to obtain a PMP Certification within the 6 months probationary period.</li></ul>
OTHER REQUIREMENT(S):<ul><li>
 Will be subject to on-call, nights, and weekends and must pass a TSA background check.</li><li>
No felony or class A misdemeanor convictions.</li><li>
No class B misdemeanor convictions in the last ten (10) years.</li><li>
No family violence convictions.</li><li>
Cannot currently be on deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge.</li></ul></div> 
Salary Range 
$73,590.40 - $91,977.60 
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer.</div>
 <div><h3 class="jobSectionHeader">Welcome to the City of Dallas!</h3><div></div><div><div><div><div>
The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. 
 
Questions? Contact our recruiting departments: 
 
Civil Service - civilserviceinfo@dallascityhall.com 
Talent - Acquisition hrtalent@dallas.gov</div></div></div></div></div>

IT Business Analyst II (Aviation-Civil Service)

<div>WSP in the Middle East is seeking an experienced Electrical Engineer (aviation background preferred) with 10+ years of design experience to join our growing team in Dammam, KSA. The role is focused on design-led aviation/airport projects, supporting the delivery of high-quality electrical engineering solutions across multidisciplinary teams</div>
 <div><ul><li>Deliver electrical design across aviation projects, including concept, schematic, and detailed design stages.
</li><li>Prepare and review engineering deliverables such as calculations, drawings, specifications, reports, and design narratives aligned with project requirements.
</li><li>Design and coordinate electrical systems typically associated with airport facilities (as relevant to the project scope), ensuring technical compliance and constructability.
</li><li>Coordinate with other disciplines (architecture, civil, structural, mechanical, ICT, and specialist packages) to ensure integration of electrical design within the overall solution.
</li><li>Support design reviews, quality checks, and verification activities in accordance with internal QA procedures
</li><li>Engage with clients and stakeholders where required, contributing to meetings, workshops, and technical discussions.
</li><li>Ensure Health &amp; Safety is embedded into design and delivery practices in line with company policies.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s degree in Electrical Engineering (or equivalent).
</li><li>10+ years post-qualification experience with a strong track record in electrical design delivery
</li><li>Aviation/airport project exposure is strongly preferred (design-focused experience is ideal).
</li><li>Good working knowledge of relevant international standards and local authority requirements.
</li><li>Proficiency with commonly used design tools (e.g., Revit and other electrical design/analysis software as applicable).
</li><li>Strong coordination and communication skills, with confidence working in multidisciplinary teams and stakeholder environments.
</li></ul>Imagine a better future for you and a better future for us all.
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
With us, you can. Apply today.</div>

Electrical Engineer – Aviation

PrivatPort

<div>
 
 
 Title: Operations Officer OCC
 
 
 
 
 Location: Dubai, On-site, Shift Pattern
 
 
 
 
 Reporting to: Operations Specialist &amp; Duty Manager OCC (Functional Report)
 
 
 
 
 
 
 Building on Swissport's 25+ years of proven ground-handling expertise in executive aviation, PrivatPort's represents our evolution into the future of private aviation services. Under this dedicated brand, we unite our trusted operational excellence with a fresh strategic vision and global growth mindset.
 
 
 
 
 
 Rooted in Swiss precision and service excellence, PrivatPort delivers smooth and discreet journeys from runway to destination. By combining Swissport&rsquo;s trusted operational standards with tailored, passenger-focused services, PrivatPort ensures the highest levels of safety, comfort, and efficiency across our global network.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 The
 
 Operations Officer OCC
 
 is an entry-to-mid-level operational role within PrivatPort&rsquo;s Operations Control Centre, responsible for executing defined operational tasks under the guidance of the Operations Specialist and Duty Manager.
 
 
 The role focuses on the accurate processing of trip support arrangements, ground handling orders, billing data entry, and real-time system updates in the OCC control systems and FBO1.
 
 
 The Operations Officer plays a vital support function in ensuring each trip file is executed to the required standard and that all operational data remains accurate, complete, and up to date throughout the shift.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 1. Trip Support
 
 
 
 
 
 <ul>
 <li>
 Process assigned trip files accurately and in a timely manner, following the instructions of the Operations Specialist and Duty Manager to ensure all operational elements are in place ahead of each departure.
 </li>
 <li>
 Apply for overflight and landing permits on designated routes using approved permit portals and service providers, tracking submission status and following up to obtain approvals within the required lead times.
 </li>
 <li>
 Coordinate and confirm fuel uplifts, catering orders, crew HOTAC, and crew transport for assigned flights, verifying all arrangements are secured and documented in the trip file.
 </li>
 <li>
 Record client standing instructions, aircraft-specific requirements, and special requests accurately within each trip file, ensuring this information is communicated to the relevant handlers and stations.
 </li>
 <li>
 Process schedule changes, slot revisions, routing amendments, and permit updates promptly, notifying all affected parties and updating the trip file and operational systems accordingly.
 </li>
 <li>
 Flag any permit delays, refusals, or operational complications to the Operations Specialist or Duty Manager immediately for guidance and escalation.
 </li>
 <li>
 Ensure all trip file documentation is complete, accurate, and maintained in accordance with PrivatPort&rsquo;s SOPs and filing standards throughout the trip lifecycle.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 2. Ground Handling Coordination
 
 
 
 
 
 <ul>
 <li>
 Issue Ground Handling Orders (GHOs) for all assigned flight movements, ensuring the correct aircraft type, required services, fuel specification, parking bay, and client preferences are accurately reflected.
 </li>
 <li>
 Confirm ground handling arrangements with PrivatPort FBOs, Swissport commercial stations, and third-party handlers at all departure and destination airports prior to each movement.
 </li>
 <li>
 Monitor turnaround progress during the shift by maintaining regular contact with station teams, and promptly report any delays, service gaps, or quality concerns to the Operations Specialist.
 </li>
 <li>
 Coordinate any special ground service requirements such as VIP reception, customs and immigration facilitation, ramp access, and security arrangements where applicable.
 </li>
 <li>
 Capture and log all post-flight ground handling confirmations and any service discrepancies in the operational system, ensuring records are complete and accurate for quality assurance and billing reference.
 </li>
 </ul>
 
 
 
 
 
 3. Billing Support
 
 
 
 
 
 <ul>
 <li>
 Record all trip-related costs, services, and fees in the OCC control system promptly upon confirmation, ensuring every billable item is captured accurately and completely within the trip file.
 </li>
 <li>
 Cross-check inbound invoices received from stations and ground handlers against the confirmed services recorded in the trip file, identifying any discrepancies and raising them with the Operations Specialist for resolution.
 </li>
 <li>
 Assist in compiling consolidated trip cost summaries by accurately aggregating handling charges, trip support fees, fuel uplift costs, and any applicable surcharges to support OCC Dubai&rsquo;s client invoice preparation.
 </li>
 <li>
 Update cost records within the operational system whenever changes occur to services, fees, or surcharges during the trip lifecycle, ensuring the billing data remains current and accurate at all times.
 </li>
 <li>
 Ensure no billable service or surcharge is omitted from the trip record and seek clarification from the Operations Specialist or Duty Manager where cost data is unclear or incomplete.
 </li>
 </ul>
 
 
 
 
 
 4. System Updates &amp; Data Integrity
 
 
 
 
 
 <ul>
 <li>
 Maintain real-time accuracy of all trips and flight data within the OCC operational control system and FBO1 throughout the shift, updating flight statuses, service confirmations, permit approvals, cost entries, and operational notes as events occur.
 </li>
 <li>
 Log all operational activities, key communications, and trip milestones in the system to ensure a complete, chronological, and auditable record is maintained for each assigned flight movement.
 </li>
 <li>
 Ensure all amendments to trip files &mdash; including schedule changes, service cancellations, routing revisions, and cost updates &mdash; are reflected promptly and accurately across all relevant system records.
 </li>
 <li>
 Perform routine data quality checks on assigned trip files during the shift to identify and correct any inaccuracies, missing entries, or outdated information.
 </li>
 <li>
 Alert the Operations Specialist to any system inconsistencies, data gaps, or technical issues that may affect the accuracy or completeness of operational records. C. Knowledge, Experience &amp; Competencies
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications and Experience
 
 
 
 
 
 
 
 Mandatory
 
 
 
 
 
 <ul>
 <li>
 2&ndash;4 years&rsquo; experience in an aviation operation. Candidates with relevant experience in an OCC, FBO, or ground handling environment are given priority.
 </li>
 <li>
 Basic understanding of aviation operations including trip support, overflight/landing permits, and ground handling processes.
 </li>
 <li>
 Competent user of operational software and data entry systems; ability to learn FBO1, Leon, or equivalent OCC platforms quickly.
 </li>
 <li>
 Good written and verbal communication skills with a professional and service-oriented approach to all interactions.
 </li>
 <li>
 Strong attention to detail with a disciplined and methodical approach to data entry, record-keeping, and task completion.
 </li>
 </ul>
 
 
 
 
 
 Good to have
 
 
 
 
 
 <ul>
 <li>
 Exposure to a 24/7 shift-based operational environment, ideally within an OCC, FBO, airline operations, or ground handling context.
 </li>
 <li>
 Basic familiarity with ICAO flight plan formats, ATC procedures, permit categories, and AIS documentation is an advantage, not mandatory.
 </li>
 <li>
 Working knowledge Trip scheduling software (e.g., Leon or similar) is an advantage.
 </li>
 <li>
 Understanding of business aviation trip logistics including handling, permits, fuel, and crew accommodation.
 </li>
 <li>
 General awareness of international aviation regulations (GCAA, ICAO) applicable to executive charter operations.
 </li>
 <li>
 Experience with data entry, cost logging, or basic billing support in an operational or administrative role.
 </li>
 <li>
 Ability to work effectively as part of a team, follow instructions accurately, and manage multiple tasks simultaneously within a fast-paced operational environment.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 
 
 
 
 Diploma or Bachelor&rsquo;s Degree. Equivalent vocational training with relevant operational experience will be considered.
 
 
 
</div>

Operations Officer OCC

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