b2b account manager

Concentrix

<div>Job Title:
French B2B - Sr. Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
French (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

French B2B - Sr. Account Manager

<div>Job Title:
B2B Sr. Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Cairo - Plot no. 27, North Teseen st building 27
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B Sr. Account Manager

Confidential

<div>
 
 
 Job Purpose
 
 
 
 The Account Manager is responsible for managing and growing a portfolio of B2B clients by delivering telecom and ICT solutions that meet their business needs. The role focuses on building strong relationships, maximizing revenue, ensuring customer satisfaction, and supporting digital transformation initiatives for enterprise customers.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Client Relationship Management
 
 
 <ul>
 <li>
 Build, maintain, and strengthen long-term relationships with key enterprise accounts.
 </li>
 <li>
 Serve as the primary point of contact for the customer, ensuring timely support and communication.
 </li>
 <li>
 Conduct regular business reviews to understand customer needs, challenges, and future plans.
 </li>
 </ul>
 
 
 2. Sales &amp; Revenue Growth
 
 
 <ul>
 <li>
 Develop and execute account plans to achieve sales targets, revenue growth, and profitability.
 </li>
 <li>
 Identify upselling and cross-selling opportunities across Telecom &amp; ICT product lines (Connectivity, Cloud, Cybersecurity, Data Center, IoT, Managed Services).
 </li>
 <li>
 Drive the end-to-end sales cycle from lead generation to contract signature.
 </li>
 </ul>
 
 
 3. Solution Development &amp; Coordination
 
 
 <ul>
 <li>
 Collaborate with internal teams (Pre-Sales, Technology, Product, Finance) to design customized solutions.
 </li>
 <li>
 Ensure proposed solutions align with customer requirements and budget.
 </li>
 <li>
 Prepare technical and commercial proposals, RFP responses, and presentations.
 </li>
 </ul>
 
 
 4. Service Delivery &amp; Customer Experience
 
 
 <ul>
 <li>
 Coordinate with Operations and Service Delivery teams to ensure smooth implementation of services.
 </li>
 <li>
 Monitor service performance and ensure SLAs are met.
 </li>
 <li>
 Resolve escalations and ensure high customer satisfaction.
 </li>
 </ul>
 
 
 5. Market &amp; Industry Knowledge
 
 
 <ul>
 <li>
 Stay updated on telecom &amp; ICT market trends, competitor offerings, and emerging technologies.
 </li>
 <li>
 Provide insights and feedback to Product and Management teams to enhance offerings.
 </li>
 </ul>
 
 
 6. Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Maintain accurate account information on CRM systems.
 </li>
 <li>
 Deliver periodic reports on account performance, pipeline, and forecasting.
 </li>
 <li>
 Ensure contract renewal and timely collection of payments.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, Computer Science, Telecommunications, or related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in Account Management or B2B Sales within Telecom, ICT, or Technology industries.
 </li>
 <li>
 Experience handling enterprise accounts is preferred.
 </li>
 </ul>
 
 
</div>

Account Manager (Telecom & ICT)

Samsung Gulf

<div>
 
 
 We are a Great Place to Work &ndash; Certified&trade;
 
 
 
 
 
 
 The Great Place to Work&reg; model is the world&rsquo;s most researched, accepted, and sustainable definition of a great workplace from an employee&rsquo;s point of view. It is a comprehensive framework encompassing the overall employee experience ecosystem.
 
 
 
 
 
 We are building a High-Trust, High-Performance&trade; Culture, and we want you to join us!
 
 
 
 
 
 
 Snapshot of Your Day!
 
 
 
 We are looking for a talented
 
 B2B Assistant Key Account Manager
 
 for our
 
 Dubai
 
 office. In this role, you will maximize sales revenue for both the MX B2B Division and Samsung Enterprise team by reaching out to and engaging with end-customer accounts across our target vertical markets.
 
 
 
 
 
 
 How You Will Make An Impact:
 
 
 <ul>
 <li>
 Identify and develop new clients, accounts, and business opportunities.
 </li>
 <li>
 Build strong, long-term client relationships by understanding needs and aligning solutions with business goals.
 </li>
 <li>
 Drive upselling, cross-selling, and account expansion across multiple enterprise product categories.
 </li>
 <li>
 Act as primary liaison between clients, channel partners, and internal teams for seamless coordination.
 </li>
 <li>
 Proactively address and resolve client challenges to ensure satisfaction and success.
 </li>
 <li>
 Identify relationship risks and develop mitigation strategies while aligning operational requirements with project needs.
 </li>
 <li>
 Ensure client satisfaction by promptly addressing concerns and maintaining high service standards.
 </li>
 <li>
 Foster client satisfaction and loyalty to encourage advocacy, referrals, and new business opportunities.
 </li>
 <li>
 Monitor industry trends and competitive landscape to provide strategic client insights.
 </li>
 <li>
 Meet revenue and profitability targets while managing account budgets effectively.
 </li>
 <li>
 Work cross-functionally with sales, marketing, supply chain, and support teams to deliver exceptional results.
 </li>
 <li>
 Maintain comprehensive client records and provide regular reporting to leadership.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need:
 
 
 <ul>
 <li>
 Bachelor's/Master's degree in Business Administration, Economics, Accounting, or related field
 </li>
 <li>
 4&ndash;7 years of B2B account management or business development experience
 </li>
 <li>
 2+ years of GCC market experience
 </li>
 <li>
 Proactive with strong stakeholder management capabilities
 </li>
 <li>
 Ability to effectively engage with all enterprise channel partners (clients, system integrators, distributors, brands)
 </li>
 <li>
 Arabic language proficiency is a plus
 </li>
 <li>
 Experience in mobility and data capture solutions is a plus.
 </li>
 </ul>
 
 
 
 
 
 Why You&rsquo;ll Love Working with Us?
 
 
 <ul>
 <li>
 Competitive salary and performance-based incentive plan for all levels
 </li>
 <li>
 Flexible working hours schedule
 </li>
 <li>
 Visa, a Top-Tier medical insurance plan, and life insurance
 </li>
 <li>
 22 days of paid annual leave plus public holidays
 </li>
 <li>
 An additional day off for your birthday!
 </li>
 <li>
 Yearly air ticket allowance &amp; monthly parking allowance (if applicable)
 </li>
 </ul>
 
 
</div>

B2B Assistant Key Account Manager

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B - Sr. Specialist, Account Manager

First Systems and Resources

<div>This position MUST work 8a-5p Eastern Time. Applicants desiring remote work MUST reside in the United States, with a strong preference for candidates in Virginia. 
 
Position Summary 
The Account Manager (Mail) will work with an established business-to-business customer base while reaching out to prior customers and warm leads to increase sales. The Account Manager is responsible for escorting a job from the initial customer contact through design, production, and mailing. In a typical day, the account manager will utilize email, teleconference, and telephone to work with customers, graphic design contractors, USPS contacts, the variable data print operator, production supervisor, and the accounting team. 
There is an established work process to support those new to direct mail while being open to learning from the experiences of those more established in the field. Our production facility in Charlottesville, VA is equipped to print, cut, fold, insert, and address many mail pieces. 
This position has the opportunity for an increased scope to include promotional products, should business needs and employee performance support that. 
 
Essential Duties and Responsibilities 
The essential functions include, but are not limited to the following:<ul><li>
Develop and/or maintain relationships with current and potential customers.</li><li>
Grow business by encouraging current customers to use Brandscape services outside their current scope of work.</li><li>
Align direct mail and related services with customers&rsquo; marketing and other strategic needs.</li><li>
Assist with bids on large-scale and commercial jobs.</li><li>
Accurately communicate customer needs to Data Processing and the Production Team, along with any outside vendors.</li><li>
Partner with the Production Manager to understand the production requirements of each job, ensure that jobs are completed on time, and reduce downtime in the production pathway.
</li><li>Assist customers in designing mail pieces that are efficient to produce, save money on postage, and meet USPS regulations.
</li><li>Support account other account managers when their normal sales occasionally include direct mail.</li><li>
Actively follow jobs through production until completion and follow up with the customer when the job is complete.</li></ul> 

Minimum Qualifications (Knowledge, Skills, and Abilities) 
Required<ul><li>
Aged eighteen (18) or over</li><li>
Able to communicate effectively in English, both orally and in writing</li><li>
Highly proficient in Windows based computer applications.</li><li>
Proficient in Google Workspace, including Drive, Voice, Meet, Docs, and Sheets</li><li>
Minimum of two years of business-to-business sales</li><li>
Able to bring creative recommendations to clients in areas that increase sales</li><li>
Interest in and willingness to increase knowledge of USPS mail standards, regulations, and requirements</li></ul>
Preferred<ul><li>
Knowledge of USPS mail classes and standards</li><li>
Knowledge of USPS regulations and preparation requirements</li><li>
USPS Mail Design Professional and/or USPS Direct Mail Marketing Certificates</li><li>
Experience in any or all of BCC, Airtable, Xebra, and Ziflow</li><li>
Experience in selling commercial print.</li><li>
Multiple years of direct mail sales experience in a business-to-business environment</li></ul>
Physical Demands and Work Environment 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.<ul><li>
Sedentary work</li><li>
Repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers</li><li>
Able to perform fine motor tasks such as separating individual sheets of paper; measuring in millimeters; discerning relative weights (thicknesses) of paper</li><li>
Close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading</li></ul> 
The work area in the office is climate controlled with carpeted floors. The lights, heating, and air conditioning are centrally controlled.
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Account Manager (Mail)

Exido Global Solutions

We&rsquo;re Hiring: Sales Account Manager &ndash; Saudi National ONLY.We are looking for a motivated Sales Account Manager with a background in Telecom or IT solutions to join our team in Saudi Arabia and drive business growth through strong client relationships.Location: Saudi ArabiaExperience: 2&ndash;3 yearsRequirements:Experience in Telecom / IT B2B sales or account managementKnowledge of UCaaS, CCaaS, or cloud platforms (Teams, Zoom, Genesys)Strong Arabic &amp; English communication skillsSales-driven mindset with negotiation skillsBachelor&rsquo;s degree in a related fieldWhat We OfferCompetitive salary + commissionMedical insuranceCareer growth opportunitiesJob Type: Full-timePay: From ﷼11,000.00 per monthApplication Question(s):<ul><li>Are you saudi citizen?</li></ul>

sales account manger

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