baggage agent

Unifi

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
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We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
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No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
<br><br>
<b>Job Summary:</b><br>
Responsible for handling incoming outgoing passengers’ baggage and promptly addressing any related concerns.
<br><br>
<b>Benefits:</b><br>
<ul>
<li>Flight Privileges: Offered after 30 days for employees and eligible family members!</li>
<li>Weekly pay for hourly employees</li>
<li>Full time starts at 30 hours per week!</li>
<li>Paid time off (for full-time employees).</li>
<li>Comprehensive Medical, Dental and Vision Insurance (for full-time employees).</li>
<li>401k for all employees.</li>
<li>Exclusive discounts and additional wellness programs.</li>
</ul>
<b>Job Duties:</b><br>
<ul>
<li>Lifts, loads/unloads/sorts passengers’ baggage</li>
<li>Responsible for receiving, loading, unloading baggage</li>
<li>Forward bags to TSA.</li>
<li>Take care of the safety scanner and other equipment.</li>
<li>Adhere to all safety procedures and policies.</li>
<li>Complete work in a safe and secure manner, following company safety and operational standards</li>
<li>Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.</li>
<li>Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position.</li>
<li>Complete work in a safe and secure manner, following company safety and operational standards</li>
<li>Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy. </li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>High School diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>Must be able to obtain credentials required as per airport or state or customs requirements.</li>
<li>Physical requirements:</li>
<li>Must be able to constantly lift and carry up to and more than 70 lbs., push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, and bend.</li>
</ul>
<b>Working conditions:</b><br>
<ul>
<li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.</li>
<li>Must be able and open to work in outside weather conditions which may include severe seasonal elements.</li>
</ul>


Airport Baggage Service Agent -Part Time

Fenix Aviation

<p>Your Aviation Career Starts Here!</p><p>Airport Baggage Handler (Ramp Agent)</p><p>Cabin Cleaning Agent</p><p>Part-time schedule</p><p>AM: 0400 - 0900 DAYS: MON, WED, FRI</p><p>PM: 1700 - 2100 DAYS: SAT, SUN</p><p>Pay $21.00</p><p>Days of Operation: Tuesday, Wednesday, Friday, Sat, Sun</p><p>**Experience Preferred but not necessary**</p><p><b>**APPLY ONLINE AT https://www.fli-aviation.com/**</b></p><p>Objective: Airline service provider seeking courteous, self-motivated and highly dependable individuals capable of providing a SAFE and SECURE work environment under stressful situations and rigid time constraints.</p><p>Description: Airport Baggage Handlers also referred to as Ramp Agents are responsible for the SAFE and SECURE direction of all arriving and departing aircrafts to and away from the gate. Ramp Agents are also responsible for the loading, unloading and transport of customer baggage and freight, the servicing of aircrafts, the proper use and maintenance of ground service equipment and other duties as assigned.</p><p>Location: Cincinnati/Northern Kentucky International Airport (CVG)</p><p>Minimum Qualifications:</p><p>High School Graduate or Equivalent<br/>Be at least 18 years of age<br/>Possess a valid driver's license<br/>Able to read, write and speak the English language effectively<br/>Successfully complete a ten (10) year background investigation including criminal history, FBI fingerprinting and pre-employment drug screening<br/>Authorized to work in the U.S. as defined in the Immigrations Act of 1986</p><p>Job Requirements:</p><p>Required to work flexible shifts, weekends and holidays<br/>Able to lift, push and pull 70 pounds(70lbs) comfortably<br/>Capable of climbing, bending, kneeling, crawling, and stooping often<br/>Able to work in various weather conditions<br/>Able to work independently and within a team environment<br/>Effective communication skills<br/>Friendly and courteous demeanor<br/>Able to operate within expected timelines</p><p>Duties and Responsibilities:</p><p>Responsible for maintaining a SAFE and SECURE ramp environment at all times<br/>Compliance of all Safety procedures as designated by the Air Carrier, Station, and other entities<br/>Marshalling of all aircraft on the ramp including the directing, towing and parking of said aircraft<br/>Ensuring proper use and maintenance of all ground service equipment (GSE)<br/>Responsible for providing accurate and careful handling of passenger baggage and freight during aircraft upload, download and transport<br/>Service aircrafts as needed including lavatories, potable water and cabin grooming<br/>Continued communication with Operations, Flight Crew, Passenger Service and other ground personnel<br/>Other duties as assigned</p><p>Benefits:</p><p>Competitive Wages<br/>Uniforms provided<br/>Paid Training</p><p>Job Type: Part-time</p><p>Pay: $21.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li></ul><p>Experience:</p><ul><li>Airline: 1 year (Required)</li></ul><p>Work Location: In person</p>

Ramp Agent/Baggage Handler and Cabin Cleaner

ABM Industries Inc.

<p></p><div><p>Meet and greet arriving passengers in the claim area and provide assistance and information to individuals meetings arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, i.e., lost articles, lost, damaged and pilfered baggage.</p><br>
<p></p>
<p><b>
Location: Denver Airport</b><br>
<b>Shift: 5pm-1:30am Including weekends and Holidays</b><br>
<b>Payrate: $20.00 Hourly</b></p><p><br>
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant&rsquo;s experience, skills, abilities, geographic location, and alignment with market data.</p><br>
<p></p>
<p>
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM Team Member Benefits | Front Line Team Members</p><br>
<p></p>
<p>
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.</p><p></p><div>
Make Baggage Arrival announcements when customers arrive in the claim area providing information and instruction.</div><p>
Monitor the delivery of baggage to the claim area; coordinate with Ramp Service regarding missing bags and handle irregularities associated with the baggage delivery process. Coordinate baggage change orders according to local procedures with ramp services.</p><p>
Process delayed, damaged and pilfered baggage claims in a timely manner and pursuant to company policy at Baggage Service Offices</p><p>
Ensure all baggage file information is complete and accurate in the computerized baggage tracking system, updating the file when applicable.</p><p>
Amend existing files with baggage status in a timely manner and pursuant to company policy.</p><p>
Close baggage claim files that have been resolved in a timely manner and pursuant to company policy.</p><p>
Process all baggage tasks in the Task Manager Workflow</p><p>
Forward on-hand bags, including processing unclaimed bags and forwarding to Central Baggage Resolution Office Warehouse in accordance with prescribed timelines.</p><p>
Arrange baggage delivery with baggage service delivery providers x. Assist customers with damaged and pilfered bags, lost and found and loss and/or delay of assistive devices xi.</p><p>
Understand and manage work based on DOT guidelines, limits to liability, Contract of Carriage and company policy xii. Additional related duties as deemed operationally necessary by baggage service</p><p></p><div><br>
Required:<br>
<ul><li>Must be 18 years of age or older
</li><li>A high school diploma, GED, or college degree is not required</li></ul></div><div>
Preferred:<br>
<ul><li>1 year of similar work experience</li><li>1 year of customer service experience</li></ul></div><p></p><p><br>
ABM will accept applications for this job until 7/10/2026</p><p></p><div>
<b>About Us</b>
<br>
<br>
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
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ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
<br>
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ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
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ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div><p></p>

BAGGAGE HANDLER

<p></p><div><div><div><div><div><div><div><div><div><div><div><p>The Baggage Handler provides support to the Baggage Service Office and ensures Baggage Service Agents effectively assist customers with delayed, damaged or pilfered baggage.</p>
<p><b>Benefit Information: </b>ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM Team Member Benefits | Front Line Team Members | (Programa de Beneficios de ABM)</p><br>
</div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><ul><li>Determine flight departure times and connecting carriers based on customer tickets
</li></ul><ul><li>Screen all passengers transferring between airlines prior to placing baggage on the return belts
</li></ul><ul><li>Ensure baggage tags are correct
</li></ul><ul><li>Direct and assist passengers with short-checked bags
</li></ul><ul><li>Handle misplace or lost baggage claims and provide reports to carriers
</li></ul><ul><li>Evaluate customers' needs concerning airline locations<br>
</li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p><div><b>Basic Qualifications:</b></div><br>
<div>
<br>
</div><ul><li>Must be 18 years of age or older
</li></ul><ul><li>No prior experience required and on-the-job training provided
</li></ul><ul><li>No high school diploma, GED or college degree required
</li></ul><p></p><div>
<b>About Us</b>
<br>
<br>
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
<br>
<br>
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
<br>
<br>
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
<br>
<br>
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
<br>
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div><p></p>

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Senior Baggage Handling System Engineer</b> to join our team! In this role you will be responsible for the planning, design, and integration of baggage handling systems within an express railway environment, ensuring seamless coordination between passenger movement and baggage processing. The role will cover BHS from concept through design, procurement support, testing, and commissioning, ensuring alignment with operational requirements, rail systems, and airport interfaces where applicable.</p><p></p><p><b>
What You'll Be Doing:
</b></p><ul><li><p>Lead the planning, design, and integration of Baggage Handling Systems (BHS) across all project stages, from feasibility and concept design through detailed design, D&amp;C tender support, and delivery</p></li></ul><ul><li><p>
Define technical requirements and system specifications for BHS, including capacity, throughput, reliability, security, and operational performance</p></li></ul><ul><li><p>
Ensure seamless integration of BHS with rail systems, station layouts, passenger flows, and relevant airport systems and processes</p></li></ul><ul><li><p>
Develop solutions for passenger and baggage planning, including segregation of checked and non-checked passengers and efficient baggage transfer processes</p></li></ul><ul><li><p>
Support preparation of Design and Construct tender documentation, including BHS technical specifications, performance requirements, and interface definitions</p></li></ul><ul><li><p>
Coordinate interface management between BHS and other systems including stations, rail operations, passenger information systems, and airport-related systems</p></li></ul><ul><li><p>
Support Systems Engineering activities including requirements definition, verification, validation, and traceability for BHS</p></li></ul><ul><li><p>
Develop and support testing and commissioning strategies for BHS, including system testing, integration testing, and operational readiness</p></li></ul><ul><li><p>
Identify and manage technical risks related to BHS performance, integration, and operational constraints, and implement mitigation measures</p></li></ul><ul><li><p>
Coordinate with multidisciplinary teams, stakeholders, airport authorities, operators, and contractors to ensure alignment with operational and regulatory requirements</p></li></ul><ul><li><p>
Ensure compliance with project specifications, safety requirements, and international standards related to baggage handling and airport systems</p></li></ul><ul><li><p>
 Provide technical leadership and support to the Project Manager and multidisciplinary teams, contributing to the delivery of complex rail and airport-integrated systems</p></li></ul><p></p><p><b><br>
What Required Skills You'll Bring:</b></p><ul><li><p>
Relevant Engineering Degree (Mechanical, Electrical, Industrial, or equivalent) from a recognized University</p></li><li><p>
Minimum 10 years of experience in BHS, airport systems, and/or rail projects in Dubai, the GCC, and/or internationally</p></li><li><p>
Extensive knowledge and demonstrable experience in Baggage Handling Systems design, planning, and integration for large-scale infrastructure or airport-related projects</p></li><li><p>
Certification or membership of a recognized and relevant professional institute or association is an advantage</p></li></ul><p></p><p><b>
What Desired Skills You'll Bring:</b></p><ul><li><p>
Relevant expertise in airport integration, passenger and baggage planning, and coordination with rail or transportation systems</p></li><li><p>
Strong understanding of integration between BHS and other systems including station layouts, passenger flow systems, and operational processes</p></li><li><p>
Experience in high-capacity passenger environments and complex logistics systems, including coordination with airport terminal operations, is highly desirable</p></li><li><p>
Familiarity with international standards and best practices for BHS design, safety, and operations</p></li><li><p>
Demonstrable communication and leadership skills, with the ability to coordinate multidisciplinary teams and engage effectively with stakeholders</p></li><li><p>
Strong analytical and problem-solving capabilities with the ability to identify risks and develop practical solutions</p></li><li><p>
Ability to operate effectively in complex, fast-paced, multi-stakeholder environments and support delivery across all project stages</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Senior Baggage Handling System Engineer

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.</p><p>
17.50/hr</p><p></p><p><br>
Check out what a day in the life as an Passenger Service Agent looks like by clicking the link below:</p><p>
https://youtu.be/8Jx5K9ombx8</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Make reservations, issue tickets and itineraries, and compute fares for passengers.</li><li>
Handle baggage check-in, collect excess baggage charges, and provide general travel information.</li><li>
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.</li><li>
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.</li><li>
Determine flight close-out times and complete necessary flight documentation for accuracy.</li><li>
Handle post-departure procedures, including invalidating tickets and finalizing reports.</li><li>
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.</li><li>
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.</li><li>
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.</li><li>
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.</li><li>
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High school diploma or GED equivalent</li><li>
At least 1 year of experience in customer service or related field</li><li>
Ability to work varied shifts, including weekends, holidays, and nights</li><li>
Strong verbal and written communication skills</li><li>
Ability to lift and handle baggage weighing up to 50 lbs</li><li>
Basic computer proficiency, including the ability to input data and use relevant software</li><li>
Stay up to date on recurrent training as assigned</li><li>
Ability to obtain and maintain airport security badge</li><li>
Ability to read, write, and speak the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Previous experience in an airport, airline, or logistics environment</li><li>
Knowledge of ticketing, reservations, and fare calculation systems</li><li>
Experience handling lost and found procedures or baggage claims</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with airport regulations and procedures</li><li>
Knowledge of international shipping and airfreight documentation</li><li>
Proficiency in a second language for assisting international travelers</li><li>
Strong conflict resolution and problem-solving abilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs</li><li>
Frequent standing, walking, and moving throughout the airport terminal or warehouse</li><li>
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage</li><li>
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow</li><li>
Manual dexterity required for handling documents, operating computers, and using two-way radios</li><li>
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)</li><li>
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance</li><li>
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins</li><li>
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Passenger Service Agent

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
As a part-time Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.</p><p></p><p><br>
Compensation: $17.50 Per Hour</p><p>
Employment Status: Part-Time</p><p>
Want to learn more clink the link</p><p>
Day in the life of a Passenger Service Agent</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Make reservations, issue tickets and itineraries, and compute fares for passengers.</li><li>
Handle baggage check-in, collect excess baggage charges, and provide general travel information.</li><li>
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.</li><li>
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.</li><li>
Determine flight close-out times and complete necessary flight documentation for accuracy.</li><li>
Handle post-departure procedures, including invalidating tickets and finalizing reports.</li><li>
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.</li><li>
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.</li><li>
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.</li><li>
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.</li><li>
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High school diploma or GED equivalent</li><li>
At least 1 year of experience in customer service or related field</li><li>
Ability to work varied shifts, including weekends, holidays, and nights</li><li>
Strong verbal and written communication skills</li><li>
Ability to lift and handle baggage weighing up to 50 lbs</li><li>
Basic computer proficiency, including the ability to input data and use relevant software</li><li>
Stay up to date on recurrent training as assigned</li><li>
Ability to obtain and maintain airport security badge</li><li>
Ability to read, write, and speak the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Previous experience in an airport, airline, or logistics environment</li><li>
Knowledge of ticketing, reservations, and fare calculation systems</li><li>
Experience handling lost and found procedures or baggage claims</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with airport regulations and procedures</li><li>
Knowledge of international shipping and airfreight documentation</li><li>
Proficiency in a second language for assisting international travelers</li><li>
Strong conflict resolution and problem-solving abilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs</li><li>
Frequent standing, walking, and moving throughout the airport terminal or warehouse</li><li>
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage</li><li>
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow</li><li>
Manual dexterity required for handling documents, operating computers, and using two-way radios</li><li>
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)</li><li>
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance</li><li>
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins</li><li>
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Flight benefits!!</i></b><i> Paid training.</i></li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

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