baggage handling shift supervisor

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>26000040
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing Date: 2026-05-24</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>Build your career with us!</p>
<p>Hamad International Airport is ranked as the &lsquo;World&rsquo;s Best Airport&rsquo; at the SKYTRAX World Airport Awards 2024. Hamad International Airport has a team of passionate, dedicated and highly trained individuals from all around the world.</p>
<p>We are in search of highly motivated individuals to the below role within Operations department at HIA.</p>
<p>Responsibilities
</p><ul><li>Resolve problems related to Baggage Handling , PLC , Ground power units and preconditioned air units operation</li>
<li>Identify and escalate risks or operational deficiencies and implement effective solutions</li>
<li>Provide guidance and support in accordance with the agrees BHS and HBSS provider guidelines</li>
<li>Ensure safe operation of all baggage handling equipment and systems</li>
<li>Ensure safe operation of all PLB, ground power units and precondition air units within the department</li>
</ul></div></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Relevant vocational, tertiary or trade qualification with 3 years of experience</li><li>
Bachelors in any Engineering discipline or related technical fields.</li><li>
Minimum TOEIC score</li><li>
Certificate in LEAN, LEAN Six Sigma, 5S, ISO9000 will be advantageous.</li><li>
Certificate in ITIL, Cyber Security, CISCO CCNA, Microsoft MCDBA, and/or ORACLE OCP are highly advantageous.</li><li>
Excellent written and spoken English skills, able to write technical reports, work instructions and train others.</li><li>
Experience in T&amp;C or O&amp;M in BHS Handling in a similar sized airport</li><li>
Experience working in a 24*7 BHS Control Room</li></ul>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=26000040</div></div></div></div></div></div></div></div><div></div>

Baggage Handling Shift Supervisor

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>2600005U
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing Date: 2026-05-21</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>About the Role</p><p>
Qatar Duty Free is looking for a Shop Supervisor. The role will support the Duty Manager in coordinating daily shop floor operations, with a strong focus on driving sales, delivering excellent customer service, and ensuring effective merchandising. Key responsibilities include staff allocation, spot checks on cash handling (ASH), stock monitoring and verification, shift closing procedures, and addressing customer concerns. The Shop Supervisor also contributes to achieving daily sales targets by guiding, motivating, and supervising the assigned team.</p><p>
A world of exclusives awaits you at one of the largest duty-free areas in the world, Qatar Duty Free. The award-winning shopping emporium boasts of more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and caf&eacute;s covering over 40,000 square meters at the world's best airport, Hamad International Airport.</p><div><br>
Responsibilities<br>
<ul><li>Assist the Duty Manager in organizing the daily operational shop requirements such as staffing, cash and stocking to ensure that sales are maximized and company policy and procedures are followed by staff.</li><li>Monitor and address any issues in relation to stocks to the relevant party in order to maintain the stock level of the shop and to maximize sales opportunities.</li><li>Assist the Duty Manager in carrying out the daily priorities on a shift basis to ensure workflow completed within required timeline.</li><li>Monitor the cash discrepancies of Sales Assistant within the shop, ensure stock shrinkage does not exceed the budget.</li><li>Conduct on job training with the new sales teams to help improve their customer service and product knowledge skills to better serve the customer.</li><li>Facilitate random spot checks on the tills on a daily basis to ensure the companies honestly and integrity standards are being applied by staff.</li><li>Coordinate the handover of shift briefings with the Duty Manager, regarding the daily tasks, store conditions, sales, shift coverage, and the day to day operations.</li><li>Complete proper closing procedures as per company policy tills, store in-stock conditions, merchandizing, and visual standards for assigned areas.</li><li>Handle sales returns and void slips are per the set SOPs.</li><li>Authorize staff discounts whenever required, ensuring employees are not exceeding the monthly purchase limit and consistent approach has been applied to all employees.</li><li>Respond positively to guest feedback/complain, understand guest expectations, bring all complaints to the attention of the Duty Manager or Retail Manager for future improvement.</li><li>Communicate on daily basis with the sales team on special promotions and new product launches by conducting pre-shift briefings, ensuring the team is well briefed, and trained prior to the launch of the new products and promotions.</li></ul></div><p><br>
Be part of an extraordinary story</p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><div>About you<br>
<ul><li>Should have at least High School qualifications</li><li>Minimum 3 years of job-related experience</li><li>Must have proven track record in the ability to manage stock on a day-to-day basis</li><li>Should have direct hands-on experience in retail inventory management.</li><li>Experience in handling complex issues and negotiation are essential.</li><li>Ideally with experience in travel retail industry.</li></ul></div><p>
About Qatar Airways Group</p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p><br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=2600005U</div></div></div></div></div></div></div></div><div></div>

Shop Supervisor | Qatar Duty Free

Confidential

<div>
 <p>
  The
  <strong>
   Field Support Services Supervisor
  </strong>
  will oversee the technical support of field devices and associated hardware supporting venue systems and event‑specific platforms. This role is responsible for leading a team of Field Support Technicians, ensuring prompt issue resolution, optimal ICT operations, and full operational readiness in high‑demand, mission‑critical live event environments.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Oversee on‑site technical support for field devices, endpoints, and associated hardware used across venue systems and event platforms.
  </li>
  <li>
   Lead, supervise, and coordinate a team of Field Support Technicians during pre‑event, live‑event, and post‑event operations.
  </li>
  <li>
   Ensure rapid diagnosis, troubleshooting, and resolution of technical issues during live event operations.
  </li>
  <li>
   Manage shift schedules, task allocation, and resource coverage to maintain continuous service availability.
  </li>
  <li>
   Ensure uninterrupted performance of event‑critical systems throughout event timelines.
  </li>
  <li>
   Coordinate closely with venue operations, ICT teams, vendors, and event stakeholders to resolve issues effectively.
  </li>
  <li>
   Manage incident escalation, root‑cause analysis, and communication in line with established procedures.
  </li>
  <li>
   Oversee pre‑event readiness checks, live support execution, and post‑event decommissioning/validation activities.
  </li>
  <li>
   Ensure accurate documentation, reporting, and post‑event reviews of incidents and operational performance.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills &amp; Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Diploma or Bachelor&rsquo;s degree in IT, Electronics, Communication Systems, or a related field.
  </li>
  <li>
   Proven experience supervising field support, ICT support, or technical operations teams.
  </li>
  <li>
   Strong understanding of hardware devices, peripherals, and basic network connectivity.
  </li>
  <li>
   Demonstrated ability to manage operations under pressure in fast‑paced, live‑event and high‑availability environments.
  </li>
  <li>
   Strong leadership, communication, and stakeholder coordination skills.
  </li>
  <li>
   Willingness to work extended hours, weekends, and shifts aligned with event schedules.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Experience
  </strong>
 </p>
 <ul>
  <li>
   Experience supporting large‑scale events, sports venues, stadiums, or critical operational platforms.
  </li>
  <li>
   Familiarity with POS systems, access control devices, digital signage, kiosks, or event‑specific platforms.
  </li>
  <li>
   Experience with incident management, escalation handling, and team performance oversight.
  </li>
  <li>
   Working knowledge of LAN/Wi‑Fi networks, device deployment, and configurations.
  </li>
 </ul>
 <p>
  <strong>
   Key Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong leadership and decision‑making skills
  </li>
  <li>
   High sense of urgency and accountability
  </li>
  <li>
   Operational planning and team coordination
  </li>
  <li>
   Problem‑solving and adaptability
  </li>
  <li>
   Service‑oriented and stakeholder‑focused mindset
  </li>
 </ul>
</div>


Field Support Services Supervisor

CERTIS

<p>House cleaning supervisor in handling issues, supporting team, Ensuring safety, Reporting and writing of reports</p><p>Job Type: Contract<br/>Contract length: 24 months</p><p>Pay: QAR3,500.00 - QAR4,500.00 per month</p><p>Work Location: In person</p>

English

Rise Holding - Noir Cafe / Sasso Restaurant

<p><b>Job Description : </b>Restaurant Supervisor (Fine Dining)</p><p><b>Monthly Salary </b>:QAR 3,500++**<br/>** ++ Plus FREE transportation and shared accommodation</p><p><b>Job Overview: </b>We are seeking a dynamic and experienced Restaurant Supervisor to join our team and oversee the efficient operations of our restaurant. As a supervisor, you will play a crucial role in ensuring the smooth functioning of the restaurant by supervising and coordinating the activities of the staff, maintaining high standards of service, and cultivating a positive work environment. Your leadership skills, strong organizational abilities, and excellent communication will be essential in driving the success of our establishment.</p><p><b>Responsibilities:</b></p><p>- Lead and motivate a team of restaurant staff, including servers, bartenders, hosts, and support staff, ensuring they deliver exceptional service and adhere to established guidelines and standards.<br/>- Coordinate daily operations, including opening and closing procedures, staff scheduling, and ensuring adequate staffing levels to meet customer demand.<br/>- Provide clear direction and assign tasks to team members, ensuring efficient workflow and prompt execution of duties.<br/>- Train and onboard new employees, ensuring they are knowledgeable about the menu, service standards, and restaurant policies.<br/>- Monitor staff performance, providing constructive feedback, coaching, and ongoing training to enhance their skills and professional development.<br/>- Conduct regular staff meetings to communicate updates, share feedback, and foster a positive and collaborative work environment.<br/>- Oversee the guest experience, ensuring prompt and courteous service, addressing any customer concerns or issues promptly and professionally.<br/>- Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and special dietary considerations, to assist with customer inquiries and provide recommendations.<br/>- Collaborate closely with the kitchen staff to ensure smooth coordination between the front and back of the house, including food preparation, plating, and timely delivery to customers.<br/>- Monitor inventory levels of supplies, including food, beverages, and other necessary items, and communicate with management to ensure timely replenishment.<br/>- Enforce health and safety regulations, ensuring compliance with sanitation and hygiene standards, and conducting regular inspections to maintain a clean and safe environment.<br/>- Handle cash and financial transactions accurately, including managing cash registers, handling deposits, and reconciling sales at the end of each shift.<br/>- Stay updated on industry trends and best practices, recommending improvements to enhance operational efficiency and customer satisfaction.<br/>- Collaborate with management to develop and implement policies, procedures, and initiatives to improve service quality, employee morale, and overall restaurant performance.</p><p><b>Requirements:</b></p><p>- <b>Can speak English well, and Arabic (preferred)</b></p><p>- <b>Minimum of 3 years of experience in a supervisory or team leader role at fine dining or upscale restaurant environment. </b></p><p>- <b>Between 25 - 30 years old</b></p><p>- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.<br/>- Excellent organizational abilities, with the capacity to prioritize tasks, delegate responsibilities, and manage multiple priorities in a fast-paced environment.<br/>- Proven knowledge of restaurant operations, including front-of-house and back-of-house procedures.<br/>- Exceptional customer service skills, with the ability to handle customer inquiries, complaints, and feedback with professionalism and empathy.<br/>- Excellent communication skills, both verbal and written, with the ability to effectively communicate with staff, customers, and management.<br/>- Strong problem-solving skills, with the ability to think quickly on your feet and make informed decisions under pressure.<br/>- Knowledge of POS systems and basic computer skills.<br/>- Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.<br/>- A commitment to maintaining a positive and inclusive work environment, fostering teamwork and collaboration.<br/>- Knowledge of health and safety regulations and a commitment to ensuring compliance.<br/>- Ability to stand and walk for extended periods and lift trays or other items weighing up to 25 pounds.</p><p>If you are a motivated and experienced leader with a passion for delivering exceptional service and driving team success, we invite you to join our team as a Restaurant Supervisor.</p><p>Job Type: Full-time</p><p>Pay: From QAR3,500.00 per month</p><p>Application Question(s):</p><ul><li>In which country are you currently located?</li><li>Which country are you from? (Nationality)</li><li>Are you a Male or a Female?</li><li>Do you have a valid Qatar ID?</li><li>Is your Qatar visa transferable and are you willing to change sponsorship? Yes or No? (Leave blank if you are not in Qatar)</li><li>How soon can you transfer to the new company after signing an offer letter? Give number of weeks.</li><li>What is your age right now?</li><li>What is your body height in cm?</li><li>What is your body weight in kg?</li><li>How much is the salary that we posted for this position?</li><li>Are you willing to change your Sponsorship? If &quot;yes&quot;, are you ready to provide the current sponsor's NOC ? </li></ul><p>Work Location: In person</p>

Restaurant Supervisor - (Fine Dining)

platinum Laundry

<p><b>Laundry Supervisor &ndash; Job Description</b></p><p><b>Job Title:</b> Laundry Supervisor<br/><b>Department:</b> Housekeeping / Laundry Operations<br/><b>Reports To:</b> Laundry Manager / Operations Manager</p><p><b>Job Summary</b></p><p>The Laundry Supervisor is responsible for overseeing daily laundry operations to ensure efficient washing, drying, ironing, folding, and delivery of linens, uniforms, and guest laundry while maintaining quality, hygiene, and safety standards.</p><p><b>Key Responsibilities Operations Management</b></p><ul><li>Supervise daily laundry activities and staff performance.</li><li>Ensure timely processing of hotel linen, uniforms, towels, and guest laundry.</li><li>Monitor washing, drying, pressing, folding, and packing procedures.</li><li>Organize workflow to meet deadlines and operational needs.</li><li>Inspect finished items for cleanliness, stains, and damages.</li></ul><p><b>Staff Supervision</b></p><ul><li>Assign duties and schedules to laundry staff.</li><li>Train employees on machine operation, chemical handling, and safety procedures.</li><li>Monitor attendance, discipline, and productivity.</li><li>Motivate staff to maintain high performance standards.</li></ul><p><b>Quality Control</b></p><ul><li>Ensure all items are properly cleaned and presented.</li><li>Separate damaged or stained items for special treatment.</li><li>Maintain hygiene standards in all laundry areas.</li><li>Handle complaints related to laundry services professionally.</li></ul><p><b>Equipment &amp; Maintenance</b></p><ul><li>Monitor laundry machines, dryers, presses, and ironing equipment.</li><li>Report breakdowns immediately and coordinate repairs.</li><li>Ensure preventive maintenance schedules are followed.</li></ul><p><b>Inventory &amp; Supplies</b></p><ul><li>Monitor stock levels of detergents, chemicals, bags, and linen.</li><li>Keep records of linen movement and losses.</li><li>Assist in controlling operational costs and waste.</li></ul><p><b>Safety &amp; Compliance</b></p><ul><li>Enforce workplace safety procedures.</li><li>Ensure proper use of PPE and chemicals.</li><li>Maintain clean and safe working environment.</li></ul><p><b>Requirements</b></p><ul><li>Previous experience in laundry operations or hospitality laundry.</li><li>Supervisory experience preferred.</li><li>Good communication and leadership skills.</li><li>Knowledge of laundry chemicals, fabrics, and machines.</li><li>Ability to work under pressure and manage teams.</li></ul><p><b>Skills</b></p><ul><li>Team leadership</li><li>Time management</li><li>Problem-solving</li><li>Attention to detail</li><li>Quality control</li><li>Operational planning</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 24 months</p><p>Work Location: In person</p>

Laundry Supervisor

Noir KSA

<p><b>&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;</b></p><p>Position: <b>Restaurant Supervisor (Fine dining Experienced)</b></p><p>Starting Salary: <b>SAR 3,500 to 4,000 with FREE shared accommodation, transportation, and 1 duty meal</b></p><p><b>Job Role:</b> The Service Supervisor is a frontline hospitality leader responsible for overseeing the day-to-day delivery of exceptional guest service across the dining floor. Reporting directly to the Restaurant Manager, this role bridges the gap between the service team and management &mdash; directing waitstaff during service, ensuring brand standards are consistently upheld, and creating a welcoming and professionally executed dining experience for every guest. The Service Supervisor plays a pivotal role in shaping team culture, maintaining floor discipline, and embodying the warm yet polished hospitality values that define the brand's presence across the GCC.</p><p><b>Key Responsibilities</b>:</p><ul><li><b>Floor Supervision &amp; Service Coordination: </b>Supervise and direct the front-of-house service team throughout every service period &mdash; managing floor sections, coordinating table assignments, monitoring pace and flow, and ensuring seamless, attentive service is delivered consistently from guest arrival through to settlement and departure.</li><li><b>Guest Relations &amp; Experience Management: </b>Serve as the senior point of contact for guests on the floor; greet VIP and regular guests personally, handle complaints and special requests with professionalism and cultural sensitivity, and take swift, decisive action to resolve any service issues in a manner that exceeds guest expectations and protects the brand's reputation.</li><li><b>Team Briefing &amp; Pre-Service Preparation: </b>Lead pre-service briefings to communicate daily specials, menu updates, reservation notes, allergen information, and service expectations to the FOH team; ensure all team members are correctly groomed, stationed, and fully prepared before doors open for each service period.</li><li><b>Service Standards Enforcement &amp; Coaching: </b>Monitor the service team's performance throughout the shift &mdash; observing table interactions, upselling behaviour, menu knowledge, and service technique; provide real-time guidance and constructive coaching on the floor to maintain the brand's service standards and develop the capabilities of individual team members.</li><li><b>Reservation &amp; Seating Management: </b>Oversee the reservation system, walk-in management, and table allocation to optimise covers and minimise guest wait times; liaise with the kitchen and bar teams on pacing and special requirements to ensure every seating runs smoothly and guests feel valued from the moment they arrive.</li><li><b>Compliance, Grooming &amp; Brand Standards: </b>Ensure all front-of-house team members consistently adhere to the brand's grooming policy, uniform standards, service scripts, and code of conduct; uphold GCC regulatory compliance across all guest-facing areas including hygiene standards, licensing requirements, and health and safety obligations.</li><li><b>Reporting &amp; Restaurant Manager Support: </b>Assist the Restaurant Manager with shift reports, daily covers tracking, feedback documentation, and team performance observations; flag operational issues, recurring service gaps, or staff concerns promptly, and contribute actively to continuous improvement initiatives that elevate the overall guest experience across GCC locations.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li><b>Educational &amp; Professional Credentials: </b>A diploma or degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution is preferred; professional certifications in food &amp; beverage service, or customer experience management are a distinct advantage; a valid food hygiene certification compliant with GCC municipal standards is required.</li><li><b>Professional Experience: </b>A minimum of 3&ndash;5 years of progressive front-of-house experience in an upscale restaurant, luxury hotel, or premium dining establishment, including at least 1&ndash;2 years in a supervisory or senior service role; demonstrated ability to manage and direct a service team during high-volume service in a fine-dining or multi-cuisine environment; prior experience in a GCC or Middle Eastern hospitality setting is strongly preferred.</li><li><b>Leadership, Communication &amp; Cultural Sensitivity: </b>Proven ability to lead, motivate, and develop a diverse front-of-house service team under pressure; strong interpersonal and communication skills in English, with Arabic or additional languages considered a significant advantage; a deep appreciation of GCC cultural etiquette, Islamic hospitality values, and the expectations of an internationally diverse Gulf clientele; a calm, solutions-focused temperament with the confidence to handle challenging guest situations gracefully and in alignment with the brand's values.</li></ul><p>Pay: QAR3,500.00 - QAR4,000.00 per month</p><p>Application Question(s):</p><ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor?</li></ul><p>Work Location: In person</p>

Restaurant Supervisor (Fine dining Experienced)

Explore 360+ Baggage handling shift supervisor in Doha this May. Find roles across top companies and apply now to boost your career.