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baggage plb operations planning manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Baggage &amp; PLB Operations Planning Manager
</div></div><div><div>Ref #
</div><div>250000LK
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 18-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the Role</b></p><ul><li><p>
Act as the Baggage Handling, PLB and BME Operations Subject Matter Expert (BHS SME) in all related projects including, but not limited to, the Airport Expansion Projects, infrastructure upgrade/modification projects, operations enhancement/optimization projects, special events and commercial projects, as well as asset/quality/environmental/safety/security/emergency/business continuity management systems projects.</p></li><li><p>
Ensuring appropriate technology, functionality, methodology, process, and user requirements are utilized in line with the business objectives, regulatory requirements and industry trends.</p></li><li><p>
Support the Manager BHS and PLB Operations in the development of forward planning of the operations and resources for the current and the next two seasons of the flight schedule.</p></li><li><p>
Support the Manager BHS and PLB Operations in the development of the operation and resource planning for special events such as FIFA 2022 event.</p></li><li><p>
Support the Manager BHS and PLB Operations in the development of the procurement and services contracts.</p></li><li><p>
Support the Manager BHS and PLB Operations in the development and monitoring of the department operations budgets and expenditures.</p></li><li><p>
Support the Manager BHS and PLB Operations in the development and execution of a scheme to monitor and control the service providers, suppliers, and O&amp;M contractor's service level delivery and resource deployment in compliance to the contractual requirement. As an expert in the Baggage Handling, the PLB, and the BME operations, ensure that CONOPS, SOP, BCP, training, and the resources and services required for the operations are available, accurate, up to date, and optimized to achieve business objectives including capacity, performance, availability, and operating cost.</p></li><li><p>
Keep close contact and coordinate with Flight Data Management and Resource Planning team to acquire the most updated flight schedule and passenger load forecast for the current and the next two seasons as soon as the information is available.</p></li><li><p>
Through personal visits and periodic meetings, keep in contact and coordinate with stakeholders such as Qatar Airways and AOC representative to gather intelligence and prediction on industry trend.</p></li><li><p>
Attend innovation workshops and project meetings to keep in contact and coordinate with other Matar departments including TOPS, IT, FM, and Commercial departments for projects, initiatives, and events information. Monitor local news, rule and regulations such as MOPH requirements, labour law, severe weather warning, school holidays, major Expo or sports events, public holidays, in order to do forward planning and anticipate any potential operational requirements.</p></li><li><p>
Supervise the Business Improvement Analyst and Scheduling operators to combine flight schedule data, passenger load forecast, industry trends information, projects, initiatives, and events information into demand forecast.</p></li><li><p>
Supervise the operations planning team to develop operations response plan to the demand forecast and special events.</p></li><li><p>
Develop and propose to the Airport Management the resource and service requirements needed to support the operations response plan.</p></li><li><p>
Supervise the Scheduling Operator to create and distribute appropriate shift roster in line with the resource requirement of the department.</p></li><li><p>
Identify and define operations process required to support the operations response plan.</p></li><li><p>
Support the implementation and control of the document control procedures in the Department.</p></li><li><p>
Compile, coordinate, review, approve, support, as well as develop baggage handling, PLB, and BME reference documents such as SOP, BCP, OWi, O&amp;M manuals, as build drawings, design drawings, functional design specification, operations concept, training materials, and etc. to ensure high level of standards meeting with the business objectives.</p></li><li><p>
Identify competencies and/or skill gaps of relevant stakeholders' s personnel, coordinate, develop, facilitate and conduct training related to BHS, PLB, and BME related facilities, systems, and services in order to ensure safety, security, efficiency, and high level of services for all stakeholders.</p></li><li><p>
Develop, review, and/or approve the documents required in the procurement process such as business case, feasibility study, TOR, SOW, technical specifications, BOO, project and delivery plan, evaluation criteria, QCC, RFI, proof of service delivery, etc.</p></li><li><p>
Develop, review, analyse, and manage the responses to contractors, suppliers, other airport department, and other stakeholders for any queries related to the BHS, PLB, and BME operations in general.</p></li><li><p>
Support the Manager BHS &amp; PLB Operations and the Operations Management team in the preparation of the weekly, monthly, quarterly, and annually management report.</p></li><li><p>
Support the Manager BHS &amp; PLB Operations in the evaluation and proofing of invoices from the contractors.</p></li><li><p>
Assisting the Manager BHS &amp; PLB Operations in managing the procurement and acceptance of any products or services.</p></li><li><p>
Identify and initiate continuous improvement projects to ensure long-term sustainability of the facilities, system, and services meeting with the business objectives.</p></li><li><p>
Perform other department duties related to his/her position as directed by the Head of the Department.</p></li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p></p><ul><li><p>
Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience</p></li><li><p>
High discipline, Strong Leadership, Customer Oriented, Result Driven, Self-Motivated.</p></li><li><p>
Thorough knowledge of airport and airline operational methods and procedures. Thorough knowledge and understanding of Baggage Handling Systems and Services</p></li><li><p>
Thorough knowledge and understanding of PLB, GPU, and PCA Systems and Services</p></li><li><p>
Ability to develop operational process flow diagram.</p></li><li><p>
High proficiency in both written and spoken English with excellent capability in concept of operations and operation procedure writing.</p></li><li><p>
Strong communication and negotiation skills. Able to persuade and motivate others.</p></li><li><p>
Strong process-oriented, analytical, and creative problem-solving skills with a Win-Win attitude.</p></li><li><p>
Ability to conduct training and giving presentation in front of a large group of audience in English language.</p></li><li><p>
Strong project management skills; able to work on multiple concurrent projects with competing priorities.</p></li><li><p>
Ability to foster teamwork and work effectively in both formal and informal teams with members from multiple organizations.</p></li><li><p>
IT literate and has proficient knowledge in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, Visio, and Project.</p></li><li><p>
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.</p></li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000LK</div></div></div></div></div></div></div></div>

Baggage & PLB Operations Planning Manager

<div><div><div><div><div><div><div><div>Job title
</div><div>Manager Development
</div></div><div><div>Ref #
</div><div>226966
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 05-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
This role plays a key role in the planning and preparation of airport infrastructure projects that support capacity enhancement, operational efficiency, and service excellence. The role leads the development of integrated, value-driven solutions in alignment with the Airport Master Plan, business priorities, and regulatory frameworks. Assigned programs may span terminal developments, airside and landside infrastructure, utilities, baggage systems, special systems, or refurbishment projects. Also, responsible for coordinating internal stakeholders, preparing business case documentation, evaluating technical feasibility, and ensuring project readiness for implementation.</p><p><b>
Key responsibilities</b></p><ul><li><p>
Lead the development of business cases, feasibility studies, and investment proposals to support project justification and executive decision-making.</p></li><li><p>
Collaborate with Strategy, Finance, Engineering, and Planning teams to ensure infrastructure initiatives are aligned with capital planning and long-term transformation goals.</p></li><li><p>
Support governance processes by preparing Investment Committee submissions and ensuring all development proposals meet internal compliance, risk, and documentation standards.</p></li><li><p>
Participate in cross-functional workshops and planning forums to align infrastructure programs with stakeholder expectations, operational readiness, and service improvement targets.</p></li><li><p>
Translate airport development priorities into well-defined project scopes aligned with strategic plans, regulatory requirements, and master planning objectives.</p></li><li><p>
Lead the planning and assessment phase of assigned capital projects, ensuring functional requirements are clearly defined and validated through engagement with sponsors, SMEs, and users.</p></li><li><p>
Develop solution options in collaboration with internal and external contributors, including consultants and engineering teams, ensuring proposals are technically viable and fit-for-purpose.</p></li><li><p>
Conduct risk assessments, benefit analysis, and cost-impact evaluations to inform project prioritization and scope refinement.</p></li><li><p>
Coordinate with PMO and delivery teams to ensure implementation readiness, transition planning, and alignment with overall program schedules.</p></li><li><p>
Monitor delivery performance and track benefit realization metrics to ensure continuous alignment with intended business outcomes.</p></li><li><p>
Prepare project documentation, technical reports, and presentation materials, including post-project reviews and lessons learned.</p></li><li><p>
Maintain close coordination with departments such as Operations, IT, Commercial, and Engineering throughout the project lifecycle to ensure integrated development outcomes.</p></li><li><p>
Perform other department duties related to his / her position as directed by the Head of the Department.</p></li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you:</b></p><ul><li><p>
Bachelor's in engineering, Infrastructure Planning, Architecture, Business Administration, or a related field.</p></li><li><p>
Minimum 8&ndash;10 years of experience in infrastructure development, airport planning, or capital project delivery.</p></li><li><p>
Proven ability and experience to lead the assessment, structuring, and planning of complex infrastructure initiatives in regulated environments.</p></li><li><p>
Strong knowledge and experience of project feasibility, investment planning, and infrastructure lifecycle management.</p></li><li><p>
Experience in aviation infrastructure or large-scale transport development programs, preferred.</p></li><li><p>
Familiarity with ICAO, IATA, and regional regulatory frameworks, preferred.</p></li><li><p>
Prior exposure to GCC infrastructure or development entities, preferred.</p></li><li><p>
Experience using digital tools or AI-based systems for infrastructure planning and reporting, preferred.</p></li><li><p>
Strong analytical and planning capabilities with the ability to structure and evaluate infrastructure solutions.</p></li><li><p>
Skilled in business case development, stakeholder coordination, and regulatory alignment.</p></li><li><p>
Excellent communication and report writing skills with experience preparing executive-level documentation.</p></li><li><p>
Proficiency in capital project governance processes, risk management, and benefit realization tracking.</p></li></ul><p><b>
Preferred:</b></p><ul><li><p>
Knowledge of sustainable infrastructure planning and smart airport systems integration Scope of Specialization (indicative project domains).</p></li><li><p>
This role may be assigned to development programs within one or more of the following areas:</p></li></ul><p></p><p><br>
o Passenger Terminal Complex &ndash; Front-of-house (e.g., check-in, immigration, parking interface) and airside zones (Concourses A&ndash;E, lounges, staff areas).</p><p>
o Operational Support Facilities &ndash; Midfield and offsite infrastructure supporting airport operations</p><p>
o Airfield and Infrastructure &ndash; Runway and taxiway expansion, apron development, and associated utilities.</p><p>
o Airport Special Systems &ndash; Baggage Handling Systems (BHS), cybersecurity infrastructure, passenger experience technologies.</p><p>
o Master Plan Expansions and Refurbishment Programs &ndash; Future phases of growth or stakeholder-driven initiatives (e.g., office redevelopments).</p><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226966</div></div></div></div></div></div></div></div>

Manager Development

Hamad International Airport

<div>
 <p>
  <strong>
   <u>
    About the role:
   </u>
  </strong>
 </p>
 <p>
  This role plays a key role in the planning and preparation of airport infrastructure projects that support capacity enhancement, operational efficiency, and service excellence. The role leads the development of integrated, value-driven solutions in alignment with the Airport Master Plan, business priorities, and regulatory frameworks. Assigned programs may span terminal developments, airside and landside infrastructure, utilities, baggage systems, special systems, or refurbishment projects. Also, responsible for coordinating internal stakeholders, preparing business case documentation, evaluating technical feasibility, and ensuring project readiness for implementation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key responsibilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Lead the development of business cases, feasibility studies, and investment proposals to support project justification and executive decision-making.
  </li>
  <li>
   Collaborate with Strategy, Finance, Engineering, and Planning teams to ensure infrastructure initiatives are aligned with capital planning and long-term transformation goals.
  </li>
  <li>
   Support governance processes by preparing Investment Committee submissions and ensuring all development proposals meet internal compliance, risk, and documentation standards.
  </li>
  <li>
   Participate in cross-functional workshops and planning forums to align infrastructure programs with stakeholder expectations, operational readiness, and service improvement targets.
  </li>
  <li>
   Translate airport development priorities into well-defined project scopes aligned with strategic plans, regulatory requirements, and master planning objectives.
  </li>
  <li>
   Lead the planning and assessment phase of assigned capital projects, ensuring functional requirements are clearly defined and validated through engagement with sponsors, SMEs, and users.
  </li>
  <li>
   Develop solution options in collaboration with internal and external contributors, including consultants and engineering teams, ensuring proposals are technically viable and fit-for-purpose.
  </li>
  <li>
   Conduct risk assessments, benefit analysis, and cost-impact evaluations to inform project prioritization and scope refinement.
  </li>
  <li>
   Coordinate with PMO and delivery teams to ensure implementation readiness, transition planning, and alignment with overall program schedules.
  </li>
  <li>
   Monitor delivery performance and track benefit realization metrics to ensure continuous alignment with intended business outcomes.
  </li>
  <li>
   Prepare project documentation, technical reports, and presentation materials, including post-project reviews and lessons learned.
  </li>
  <li>
   Maintain close coordination with departments such as Operations, IT, Commercial, and Engineering throughout the project lifecycle to ensure integrated development outcomes.
  </li>
  <li>
   Perform other department duties related to his / her position as directed by the Head of the Department.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    About you:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's in engineering, Infrastructure Planning, Architecture, Business Administration, or a related field.
  </li>
  <li>
   Minimum 8&ndash;10 years of experience in infrastructure development, airport planning, or capital project delivery.
  </li>
  <li>
   Proven ability and experience to lead the assessment, structuring, and planning of complex infrastructure initiatives in regulated environments.
  </li>
  <li>
   Strong knowledge and experience of project feasibility, investment planning, and infrastructure lifecycle management.
  </li>
  <li>
   Experience in aviation infrastructure or large-scale transport development programs, preferred.
  </li>
  <li>
   Familiarity with ICAO, IATA, and regional regulatory frameworks, preferred.
  </li>
  <li>
   Prior exposure to GCC infrastructure or development entities, preferred.
  </li>
  <li>
   Experience using digital tools or AI-based systems for infrastructure planning and reporting, preferred.
  </li>
  <li>
   Strong analytical and planning capabilities with the ability to structure and evaluate infrastructure solutions.
  </li>
  <li>
   Skilled in business case development, stakeholder coordination, and regulatory alignment.
  </li>
  <li>
   Excellent communication and report writing skills with experience preparing executive-level documentation.
  </li>
  <li>
   Proficiency in capital project governance processes, risk management, and benefit realization tracking.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Preferred:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of sustainable infrastructure planning and smart airport systems integration Scope of Specialization (indicative project domains).
  </li>
  <li>
   This role may be assigned to development programs within one or more of the following areas:
  </li>
 </ul>
 <p>
  o Passenger Terminal Complex &ndash; Front-of-house (e.g., check-in, immigration, parking interface) and airside zones (Concourses A&ndash;E, lounges, staff areas).
 </p>
 <p>
  o Operational Support Facilities &ndash; Midfield and offsite infrastructure supporting airport operations
 </p>
 <p>
  o Airfield and Infrastructure &ndash; Runway and taxiway expansion, apron development, and associated utilities.
 </p>
 <p>
  o Airport Special Systems &ndash; Baggage Handling Systems (BHS), cybersecurity infrastructure, passenger experience technologies.
 </p>
 <p>
  o Master Plan Expansions and Refurbishment Programs &ndash; Future phases of growth or stakeholder-driven initiatives (e.g., office redevelopments).
 </p>
</div>


Rixos

<div><b>Company Description</b><p><br>
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Bellman and build your career with us.</p><b><br>
Job Description</b><br>
<ul><li>
Achieve Quality Audit result of 95% and above through consistent documented trainings.</li><li>
Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li><li>
Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
Be aware of the daily activities and has product knowledge of all the hotel facilities.</li><li>
Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>
Build mutual trust, respect, and cooperation among team members.</li><li>
Ensure the services are up to the required standard.</li><li>
Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.</li><li>
Assure that every luggage is covered with a baggage claim tag.</li><li>
Attend to guests complaints/ requests and liaise with the department concerned to ensure immediate follow up.</li><li>
Report any unusual occurrences or requests to the Concierge desk.</li><li>
Be aware of the hotel accident Prevention Policies.</li><li>
Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.</li><li>
Maintain accurate records / documentation, as per operational and organizational requirements.</li><li>
Responsible for lobby paging services under the supervision of Concierge.</li><li>
Practice suggestive selling and able to familiarize guests to hotel facilities.</li><li>
Co-ordinate with Front Office to ensure that payment of guest folios is protected at all times, vis-&agrave;-vis scanty baggage procedure &amp; release of guest bags on departure.</li><li>
Escort guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)</li><li>
Ensure luggage is placed neatly on luggage rack for guest to unpack.</li><li>
Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient car parkings especially, during large events.</li><li>
Ensure that all guests are greeted on arrival &amp; departure of the hotel and escort each individual to the right direction.</li><li>
Review log book, verify outstanding and follow up pending. Identify any special assignment for the day</li><li>
File daily shift reports systematically under the supervision of Bell Captain</li><li>
Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
At the end of the shift, endure a complete handover to the next shift for a smooth running of the operations.</li><li>
Invest time in knowing and understanding Guest in house to maximize the quality of their stay.</li><li>
Ensure prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy. Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.</li><li>
Handle telephone calls at the Concierge desk when required</li><li>
Excellent knowledge of the hotel emergency, fire and safety procedures.</li><li>
Attend training schedules as per schedule.</li><li>
Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
University<b> </b>Degree / Diploma in any field.</li><li>
Minimum 1 year in a similar role.</li></ul></div>

Bellman

Accor

<div><div>Company Description</div><p><br>
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Bellman and build your career with us.</p><div><br>
Job Description</div><br>
<ul><li>
Achieve Quality Audit result of 95% and above through consistent documented trainings.</li><li>
Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li><li>
Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
Be aware of the daily activities and has product knowledge of all the hotel facilities.</li><li>
Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>
Build mutual trust, respect, and cooperation among team members.</li><li>
Ensure the services are up to the required standard.</li><li>
Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.</li><li>
Assure that every luggage is covered with a baggage claim tag.</li><li>
Attend to guests complaints/ requests and liaise with the department concerned to ensure immediate follow up.</li><li>
Report any unusual occurrences or requests to the Concierge desk.</li><li>
Be aware of the hotel accident Prevention Policies.</li><li>
Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.</li><li>
Maintain accurate records / documentation, as per operational and organizational requirements.</li><li>
Responsible for lobby paging services under the supervision of Concierge.</li><li>
Practice suggestive selling and able to familiarize guests to hotel facilities.</li><li>
Co-ordinate with Front Office to ensure that payment of guest folios is protected at all times, vis-&agrave;-vis scanty baggage procedure &amp; release of guest bags on departure.</li><li>
Escort guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)</li><li>
Ensure luggage is placed neatly on luggage rack for guest to unpack.</li><li>
Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient car parkings especially, during large events.</li><li>
Ensure that all guests are greeted on arrival &amp; departure of the hotel and escort each individual to the right direction.</li><li>
Review log book, verify outstanding and follow up pending. Identify any special assignment for the day</li><li>
File daily shift reports systematically under the supervision of Bell Captain</li><li>
Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
At the end of the shift, endure a complete handover to the next shift for a smooth running of the operations.</li><li>
Invest time in knowing and understanding Guest in house to maximize the quality of their stay.</li><li>
Ensure prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy. Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.</li><li>
Handle telephone calls at the Concierge desk when required</li><li>
Excellent knowledge of the hotel emergency, fire and safety procedures.</li><li>
Attend training schedules as per schedule.</li><li>
Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager.</li></ul><div><br>
Qualifications</div><br>
<ul><li>
University<b> </b>Degree / Diploma in any field.</li><li>
Minimum 1 year in a similar role.</li></ul></div>

<div><b>Company Description</b><p><b><br>
Rixos Premium Qetaifan Island North</b></p><p>
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.</p><b><br>
Job Description</b><p><b><br>
Bell/Luggage Attendant (Seasonal)</b></p><p>
This position is responsible to welcome and greet our guests in line with our company standards. Assist the guests with their luggage, respond to inquiries, and upsell our products and services.</p><ul><li>
Greet and welcome guests at the main entrance.</li><li>
Assist in driveway management.</li><li>
Assist arrivals and departing guests by opening and closing car and taxi doors.</li><li>
Maintain a clean and tidy entrance and baggage room.</li><li>
Ensure timely pick up and deliveries pertaining to baggage handling.</li><li>
Provide information and/or assistance to guests as and when required.</li><li>
Remember individual guest&rsquo;s names especially repeat and long staying guests.</li><li>
Greet guests as they pass through the lobby to extend a personalized service.</li><li>
Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Secondary / High school education</li><li>
Previous experience in a similar capacity</li><li>
Good reading and oral proficiency in English language</li><li>
Ability to speak Russian language is preferred</li></ul><br>
<b>
Additional Information</b></div><p></p>

Bell/Luggage Attendant (Seasonal)

<div><div><div><div><div><div><div><div>Job title
</div><div>Qatar Duty Free - Manpower &amp; Payroll Assistant
</div></div><div><div>Ref #
</div><div>227921
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 02-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p><p></p><p><br>
The Manpower and Payroll Assistant is responsible for trouble shooting and arrive at a solution of payroll related activities. Handling daily operations for the administration of roster of Retail Operations staff; and respond to all queries raised by staff and Managers with relation to payroll in a timely manner, adhering to the general and pay policies, procedures and programs by providing timely and efficient service to employees, that will have effect on salaries. Coordinate and initiate new requirement and assist in implementation of new changes closely liaising with IT and related users.</p><p>
 <b>Accountabilities include, but are not limited to:</b></p><ul><li><p>
Carry out all payroll related activities, follow all eTAS/Payroll guidelines, actively follow up with employees and line managers ensuring documents submitted to HR are accurate, and in a timely manner:</p></li><li><p>
Review Retail roster by ensuring the compliance with QR attendance policy.</p></li><li><p>
Upload duty roster in eTAS (Electronic Time and Attendance System) for all employees, ensuring all rosters are uploaded timely, and any changes made on employee schedule are updated in the system on time to avoid any discrepancies and ensuring system accuracy.</p></li><li><p>
Consolidate all overtime or Lieu off request for all Retail employees; provide guidance to line manager and employee on the policies and procedure to ensure the form are completed on time and to obtain necessary approval prior to submission.</p></li><li><p>
Prepare monthly Absent Report, perform spot check on the absent days against attendance report, clock in/out details, medical certificate, ensuring all discrepancies are addressed to HR/IT for necessary correction prior to submission.</p></li><li><p>
Prepare and share monthly late coming and early departure summary report with all HODs for their attention, highlight any trends and possible recommendations for their consideration to improve employee time keeping performance.</p></li><li><p>
Coordinate the process between employees, HR and line managers for any vacation extension requests, keep track of all request, actively following up with staff on the progress and update relevant stakeholders for action and ensure all formalities are completed according to the company procedures.</p></li><li><p>
Report and document all staff absence (sickness or other unauthorized leave) internally, ensure all support available are offered to the staff and all parties are informed, addressing any concerns observed to line manager for attention and necessary actions.</p></li><li><p>
If new T&amp;A process is implemented, promote awareness of the process to all Retail employees to ensure all are working towards the same direction (e.g. notice board, emails, and briefings).</p></li><li><p>
Coordinate and monitor Retail employees' duty travel requests, special events and training attendance where there is no T&amp;A machines.</p></li><li><p>
Assist the Manpower Analyst to calculate commission and incentive (general shift commission, car draw and excess baggage incentive).</p></li><li><p>
Perform other department duties related to his/her position as directed b the Head of the Department.</p></li></ul><p></p><p><b>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
The successful candidate will have the following:</p><ul><li><p>
Bachelor&rsquo;s Degree or Equivalent</p></li><li><p>
Minimum of 1 year of job-related experience</p></li><li><p>
Database administration experience</p></li></ul><p>
</p><p><b>Job Specific Skills:</b></p><ul><li><p>
Client focused and business aware, with interaction to senior management level.</p></li><li><p>
Computer literate with a thorough knowledge of Microsoft Word, Excel, PowerPoint, Access and Oracle.</p></li><li><p>
Excellent written and verbal communication skills.</p></li><li><p>
Excellent computer skills, including Microsoft Word, Excel and PowerPoint.</p></li><li><p>
Strong interpersonal and team working skills.</p></li><li><p>
Demonstrable planning skills and strong attention to detail.</p></li><li><p>
High level of sensitivity and professionalism.</p></li><li><p>
Self-starter, having the ability to work independently with minimal instructions.</p></li><li><p>
Proven ability to work under pressure to defined timescales.</p></li></ul><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.</p><p>
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p><p><br>
</p></div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227921</div></div></div></div></div></div></div></div>

Qatar Duty Free - Manpower & Payroll Assistant

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