bank branch manager

M&T Bank

<div><div>Overview:</div><div>
Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.</div><div></div><div>
Primary Responsibilities:</div><ul><li>
Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.</li><li>
Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.</li><li>
Identifies Retail and Business Banking customer needs through the M&amp;T sales processes, using the tools and resources to assist customers with short and long term solutions.</li><li>
Proactively prospects and grows Business Banking relationships through outreach. Builds the bank&rsquo;s presence in the community</li><li>
Conducts interviews and selects employees based on staffing model.</li><li>
Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.</li><li>
Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.</li><li>
Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.</li><li>
Engages with all team members and business partners as appropriate.</li><li>
Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate.</li><li>
Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.</li><li>
Promotes an environment that supports a culture of belonging and reflects the M&amp;T Bank brand.</li><li>
Maintains M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.</li><li>
Completes other related duties as assigned.</li><li>
Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.</li></ul><div></div><div>
Scope of Responsibilities:</div><div>
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.</div><div>
Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.</div><div>
Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.</div><div>
Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.</div><div>
Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.</div><div></div><div>
Supervisory/ Managerial Responsibilities:</div><div>
Branch Managers generally have direct reporting responsibility for branch staff.</div><div></div><div>
Education and Experience Required:</div><div>
Bachelor&rsquo;s degree,</div><div>
OR, in lieu of degree,</div><div>
Four (4) years&rsquo; relevant experience. Minimum three years sales experience</div><div>
Minimum two years&rsquo; managerial experience or proven leadership abilities.</div><div>
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months.</div><div>
M&amp;T Business Banking Specialist within 18 months of hire.</div><div>
Demonstrated strong knowledge of Business Banking products, services and client relationship management.</div><div>
M&amp;T Way Certified</div><div>
Precision Leadership Certified Bi-lingual/Spanish preferred</div><div>
Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.</div><div>
Experience with Internet and email preferred.</div><div></div><div>
Education and Experience Preferred:</div><div>
Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.</div><div>
Excellent communication and interpersonal skills.</div><div>
Proven ability to demonstrate and coach exceptional customer service.</div><div>
Ability to communicate and function professionally with all levels of personnel and business partners across the organization.</div><div>
Strong financial services product knowledge preferred.</div><div>
Strong organization, time management, and prioritization skills.</div><div></div>
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<div></div><div>
Location</div>
Williston, Vermont, United States of America</div>

Branch Manager

Altabank

<div>About the Role:<div></div><div><br>
Altabank, Division of Glacier Bank, is looking for a Full-time Retail Branch Manager I for our St George River Road branch.</div><div></div><div><br>
Summary</div><div></div><div><br>
To lead and manage the Retail Banking Strategy in branch. To supervise the delivery of services and customer satisfaction through retail bank employees to achieve branch sales goals by delivering products and services to consumer and business customers. Manages the activities to drive the overall branch sales effort to grow consumer and business customers to achieve profitable results. Coordinates with designated leaders, bank partners, and community involvement. Directs the Relationship Bankers, to achieve goals; ensuring compliance with all regulations; with responsibility for identifying and communicating deposit related compliance requirements. Responsible for the management and performance of direct reports.</div><div><br>
</div><div><b>DUTIES AND RESPONSIBILITIES:</b></div><br>
<div></div><ul><li>
Directs and administers the activities of the branch to achieve profit, growth, and customer service objectives by driving behaviors through consistent sales management methodologies. Participates in sales goals and objectives for the branch, and continuously monitors performance against set goals. Ensures the day-to-day activities and initiatives of the branch align with and support the strategy to achieve the business and financial plans for retail banking.</li><li>
Reviews branch activity, including staffing, deposits, open &amp; closed accounts and audits. Monitors activity reports for efficiency, and tracks progress against profit and performance objectives. Proactively takes proper corrective action when necessary.</li><li>
Coordinates with assigned partners to create a culture of collaboration and referral expectations. Promotes a sales culture and ensures coaching through proper mentoring and appropriate training to understand and refer bank products to reach individual and branch goals. Provides or recommends training for employees on all bank products.</li><li>
Oversees and is responsible for progression planning and succession planning to ensure adequate bench strength within branch. Develops employees to their fullest potential and provides challenging opportunities to enhance career growth and promote diversity.</li><li>
Responsible for adhering to a calling program that targets existing and prospective customers for all bank products.</li><li>
Conducts consistent branch meetings, one on one meetings, partner meetings, and maintains consistent communication with the branch employees and partners. Primary activities include coaching employees in various sales and service performance planning. Demonstrate and role model individual success by contributing individual production to help achieve overall branch goals. Leads the delivery of industry service levels by branch team.</li><li>
Ensures employees properly execute banking policies at the branch. Ensures compliance with internal controls, operation procedures and risk management policies. Ensures that transactions and practices of direct reports and all team members within span of control comply with all regulations.</li><li>
Works with Retail Area Manager to follow and implement a high-performance growth strategy. Coordinates with branch team members to ensure proper support is in place during sales cycles and identifies and implements effective customer service enhancements.</li><li>
Through CRA Activities promotes reputation and social responsibility. Seeks and maintains external relationships and alliances, strengthening the company&rsquo;s impact on and reputation in the communities served.</li><li>
Manages annual performance management and merit processes for direct reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Coordinates with Retail Area Manager and works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resource related manners.</li><li>
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations, and risk limits specific to their role, including but not limited to, the Bank secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, they should raise, and report known or suspected violations to the appropriate Company authority in a timely fashion.</li><li>
Maintains and adheres to working knowledge of security policies, procedures, and Bank systems.</li><li>
Complete required bank training courses within assigned time frame(s). It is the individual learner responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given, they need to reach out to their supervisor for further clarification or additional training.</li><li>
Adhere to Altabank Core Values.</li><li>
Handles escalated customer problems and complaints.</li><li>
Keeps management appropriately informed of area activities and of any significant problems.</li><li>
Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Altabank.</li><li>
Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).</li><li>
Represent Altabank in a professional manner which includes a professional image, confidentiality, a positive &ldquo;can-do&rdquo; attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.</li><li>
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.</li><li>
Maintain Notary Republic status.</li><li>
Duties can change.</li></ul>
About You:
<div><b>
QUALIFICATIONS:</b></div><ul><li><div>
Up to Five years of similar or related experience.</div><div>
Additional evaluation of number of FTE and transaction volume maybe considered.</div></li><li><div>
A two-year college degree or completion of a specialized course of study at a business or trade school or equivalent combination of education and experience.</div></li></ul><div></div><div><b><br>
KNOWLEDGE, SKILL, ABILITY:</b></div><br>
<div></div><ul><li>
Sales leadership skills with ability to motivate multiple direct reports.</li><li>
Must have in-depth understanding of regulations affecting deposit programs within the bank.</li><li>
Strong computer skills.</li><li>
Ability to motivate, manage and train others.</li><li>
Strong management, interpersonal and organizational skills.</li><li>
Must have excellent written and verbal communication skills.</li><li>
Must have excellent communication, customer service and interpersonal skills.</li><li>
Ability to maintain confidentiality of information.</li><li>
Use e-mail effectively and appropriately.</li><li>
Strong ability to solve complex problems and prioritize multiple tasks and responsibilities.</li><li>
Excellent attention to detail and well organized.</li><li>
Ability to work collaboratively in a team setting.</li><li>
High level of professionalism and integrity.</li><li>
Ability to work independently.</li><li>
Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.</li><li>
Employee must be capable of regular, reliable, and timely attendance.</li><li>
Ability to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills.</li></ul><div></div><div><b><br>
WORK ENVIRONMENT:</b></div><ul><li>
Average local travel will be bi-weekly or monthly meeting. Occasional out of town travel will be determined for training.</li><li>
No hazardous or significantly unpleasant conditions. (Such as in a <i>typical </i>office.)</li></ul><div>
#LI-JB1</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to:</p><p>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific lifting abilities required by this job include:</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p>
What We Offer:
<div>
COMPENSATION &amp; BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details!</div><div></div><div><br>
COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!</div><div></div><div><br>
We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.</div><div></div><div><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</div><div></div><div><br>
No Recruiters or unsolicited agency referrals please.</div></div>

RETAIL BRANCH MANAGER I

Glacier Bancorp

<div><b>About The Role</b><div><b><br>
Want to work for a company that cares about its community and its employees? We believe in making the place we live and work better every day. </b><b>We strive to succeed in business while also being valuable and compassionate neighbors.</b></div><div><b>
Come find your passion with us! </b><b>Mountain West Bank.</b><b> </b><b>Today</b><b>. </b><b>Tomorrow.</b><b> </b><b>Together.</b></div><div></div><div><br>
At Mountain West Bank we're more than a job, we take pride in our culture and our employees. Our company has been in the <b>Forbes Top 20 List</b> for the past nine years and we continue grow and succeed. We offer excellent benefits including Medical, Dental, Vision, 401(k) , Profit Sharing, Employee Assistance programs and generous paid time off plans and more! This is full time, salaried position at 40 hour a week.</div><div></div><div><br>
Mountain West Bank is currently looking for an experienced <b>Area Retail Manager</b> for our North Idaho branches (Wallace, Post Falls, Coeur d'Alene, and Hayden). Under the direction of the Community Banking President, the Area Manager is responsible for: The assigned market&rsquo;s growth, as evidenced primarily by financial performance; character, as evidenced by the favorable reputation the company has earned; Personal and employee community involvement and volunteerism; and continual delivery of legendary service throughout the assigned market. Supervises 1-4 Branch Managers located in the respective market and must currently hold a Branch Manager Role at one of the 4 North Idaho locations.</div><div></div><div><br>
Responsible for managing all activities of a full-service branch office including supervising the operational and audit functions of the branch. Ensures that customers receive consistent high quality customer service. Acquires and retains core deposit accounts, oversees consumer lending production and growth, and develops branch personnel into highly proficient individuals; ensuring high levels of customer service, selling and cross-selling products and services, and technical knowledge. Represents the Bank in the communities in which the office is located through community activity and leadership. Leads and motivates the branch staff to increase profitability, growth, and productivity. Regular and predictable attendance is an essential function of this job. Salary DOE.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Ensure through training and personal example, that all office staff maintain a professional, courteous demeanor and provide customer service of the highest quality at all times.</li><li>
Manage and motivate the branch staff to promote products and services that ensure high standards of service to all customers; cross-training, coaching and promoting our HPG program. Establish specific, measurable sales, customer service, and productivity goals for the branch as a whole and for each individual employee. Provides feedback on performance and recognizes productivity and service accomplishments.
</li><li>Holds regular (at least monthly) meetings as a forum to motivate, share ideas, and success stories and provide instruction and learning activities.</li><li>
Encourages professional development of all branch personnel. Develops and promotes an atmosphere where individuals and teams have opportunities to grow within our organization. Manages the branch staff to ensure the office operates at optimum efficiency and that the staff is trained, motivated, and service oriented.</li><li>
Assists with hiring, reviews, promotions, and termination of branch personnel within the guidelines set by the Human Resources Department. Appraises performance of subordinates and recommends promotions, salary adjustments, and additional training as warranted. Provides for optimum utilization of employees. Supervises the training and cross-training of staff to affect maximum performance.</li><li>
Assigns duties to meet fluctuations in workload and scheduling of vacations. Supervises the preparation of staffing schedule sufficient to meet customer service demands and to ensure that the service function is adequately covered.</li><li>
Works with customers regarding any operational, lending or deposit-servicing need. Makes customer and non-customer calls to ascertain customer service needs, resolve problems, and to sell and cross-sell Bank products and services.</li><li>
Directs and administers the consumer loan portfolio of the branch soliciting new loans at every opportunity.</li><li>
Works directly with Customer Service Manager to ensure operational functions of the branch. Is accountable for the physical condition of the building inside and out. Is responsible for the general security and safety of the branch.</li><li>
Prepares the branch's business development plan and is responsible for results in relation to the overall marketing goals of the Bank. Joins and is active in community events and organizations that help promote the bank. Takes part in activities which enhance the Bank's image. Analyzes general and local market conditions and makes recommendations to the Area Manager on local marketing direction.</li><li>
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li></ul>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b></div><ul><li>
High school diploma or equivalent.</li><li>
Prior Branch Manager or Area Manager experience.</li><li>
Must currently hold a Branch Manager Role at one of the 4 North Idaho locations.</li><li>
Ability to motivate branch staff to increase sales and cross-sell productivity. Provide consistently high-quality customer service and aspire to and achieve high superior performance.</li><li>
Ability to plan, organize, delegate, and control branch operations at all levels.</li><li>
Highly developed sales and customer communication skills as demonstrated by sales leadership.</li><li>
Analytical skills to conduct loan analysis and determine loan needs and qualifications of customers.</li><li>
Good knowledge of banking compliance, policies, and procedures.</li><li>
Good knowledge of local market conditions.</li><li>
Has an excellent understanding of banking operational policies and procedures.</li><li>
Excellent customer service skills.</li><li>
Advanced communication and interpersonal skills.</li><li>
Good computer skills including knowledge of MS Word and Excel.</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILL, ABILITY:</b></div><ul><li>
Prior cash handling experience</li><li>
Jack Henry core operating system</li><li>
Previous knowledge of MWB products and services</li><li>
Previous Management experience</li></ul><div></div><div><b><br>
WORK ENVIRONMENT:</b> Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.</div><div></div><div><b><br>
PHYSICAL DEMANDS</b>: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</div><div>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</div><div></div><div><br>
Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</div><div>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</div><br>
<div></div>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Area Retail Manager

<div><b>About The Role</b><div></div><div><br>
Altabank, Division of Glacier Bank, is looking for a Full-time Retail Branch Manager I for our St George River Road branch.</div><div></div><div><br>
Summary</div><div></div><div><br>
To lead and manage the Retail Banking Strategy in branch. To supervise the delivery of services and customer satisfaction through retail bank employees to achieve branch sales goals by delivering products and services to consumer and business customers. Manages the activities to drive the overall branch sales effort to grow consumer and business customers to achieve profitable results. Coordinates with designated leaders, bank partners, and community involvement. Directs the Relationship Bankers, to achieve goals; ensuring compliance with all regulations; with responsibility for identifying and communicating deposit related compliance requirements. Responsible for the management and performance of direct reports.</div><div><br>
</div><div><b>DUTIES AND RESPONSIBILITIES:</b></div><br>
<div></div><ul><li>
Directs and administers the activities of the branch to achieve profit, growth, and customer service objectives by driving behaviors through consistent sales management methodologies. Participates in sales goals and objectives for the branch, and continuously monitors performance against set goals. Ensures the day-to-day activities and initiatives of the branch align with and support the strategy to achieve the business and financial plans for retail banking.</li><li>
Reviews branch activity, including staffing, deposits, open &amp; closed accounts and audits. Monitors activity reports for efficiency, and tracks progress against profit and performance objectives. Proactively takes proper corrective action when necessary.</li><li>
Coordinates with assigned partners to create a culture of collaboration and referral expectations. Promotes a sales culture and ensures coaching through proper mentoring and appropriate training to understand and refer bank products to reach individual and branch goals. Provides or recommends training for employees on all bank products.</li><li>
Oversees and is responsible for progression planning and succession planning to ensure adequate bench strength within branch. Develops employees to their fullest potential and provides challenging opportunities to enhance career growth and promote diversity.</li><li>
Responsible for adhering to a calling program that targets existing and prospective customers for all bank products.</li><li>
Conducts consistent branch meetings, one on one meetings, partner meetings, and maintains consistent communication with the branch employees and partners. Primary activities include coaching employees in various sales and service performance planning. Demonstrate and role model individual success by contributing individual production to help achieve overall branch goals. Leads the delivery of industry service levels by branch team.</li><li>
Ensures employees properly execute banking policies at the branch. Ensures compliance with internal controls, operation procedures and risk management policies. Ensures that transactions and practices of direct reports and all team members within span of control comply with all regulations.</li><li>
Works with Retail Area Manager to follow and implement a high-performance growth strategy. Coordinates with branch team members to ensure proper support is in place during sales cycles and identifies and implements effective customer service enhancements.</li><li>
Through CRA Activities promotes reputation and social responsibility. Seeks and maintains external relationships and alliances, strengthening the company&rsquo;s impact on and reputation in the communities served.</li><li>
Manages annual performance management and merit processes for direct reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Coordinates with Retail Area Manager and works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resource related manners.</li><li>
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations, and risk limits specific to their role, including but not limited to, the Bank secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, they should raise, and report known or suspected violations to the appropriate Company authority in a timely fashion.</li><li>
Maintains and adheres to working knowledge of security policies, procedures, and Bank systems.</li><li>
Complete required bank training courses within assigned time frame(s). It is the individual learner responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given, they need to reach out to their supervisor for further clarification or additional training.</li><li>
Adhere to Altabank Core Values.</li><li>
Handles escalated customer problems and complaints.</li><li>
Keeps management appropriately informed of area activities and of any significant problems.</li><li>
Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Altabank.</li><li>
Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).</li><li>
Represent Altabank in a professional manner which includes a professional image, confidentiality, a positive &ldquo;can-do&rdquo; attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.</li><li>
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.</li><li>
Maintain Notary Republic status.</li><li>
Duties can change.</li></ul>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b></div><ul><li><div>
Up to Five years of similar or related experience.</div><div>
Additional evaluation of number of FTE and transaction volume maybe considered.</div></li><li><div>
A two-year college degree or completion of a specialized course of study at a business or trade school or equivalent combination of education and experience.</div></li></ul><div></div><div><b><br>
KNOWLEDGE, SKILL, ABILITY:</b></div><br>
<div></div><ul><li>
Sales leadership skills with ability to motivate multiple direct reports.</li><li>
Must have in-depth understanding of regulations affecting deposit programs within the bank.</li><li>
Strong computer skills.</li><li>
Ability to motivate, manage and train others.</li><li>
Strong management, interpersonal and organizational skills.</li><li>
Must have excellent written and verbal communication skills.</li><li>
Must have excellent communication, customer service and interpersonal skills.</li><li>
Ability to maintain confidentiality of information.</li><li>
Use e-mail effectively and appropriately.</li><li>
Strong ability to solve complex problems and prioritize multiple tasks and responsibilities.</li><li>
Excellent attention to detail and well organized.</li><li>
Ability to work collaboratively in a team setting.</li><li>
High level of professionalism and integrity.</li><li>
Ability to work independently.</li><li>
Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.</li><li>
Employee must be capable of regular, reliable, and timely attendance.</li><li>
Ability to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills.</li></ul><div></div><div><b><br>
WORK ENVIRONMENT:</b></div><ul><li>
Average local travel will be bi-weekly or monthly meeting. Occasional out of town travel will be determined for training.</li><li>
No hazardous or significantly unpleasant conditions. (Such as in a <i>typical </i>office.)</li></ul><div>
#LI-JB1</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to:</p><p>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific lifting abilities required by this job include:</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><br>
<br>
<b>What We Offer</b><div><br>
COMPENSATION &amp; BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details!</div><div></div><div><br>
COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!</div><div></div><div><br>
We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.</div><div></div><div><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</div><div></div><div><br>
No Recruiters or unsolicited agency referrals please.</div></div>

DBS Bank

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.Responsibilities* Generate sales through assets, liability and other banking products as well as TPP* Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any* Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions* Reduce customer dormancy and customer attrition* Ensure branch target achievement through effective upselling and cross selling* Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively* Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships* Address customer queries and grievances escalated by the branch personnel in a timely manner* Ensure Lead sharing with respective Business like IBG for Assets etc.* Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting* Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit* Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.* Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel* Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team memberRequirements* 6-8 years in handling Branch of a reputed Bank* Excellent interpersonal and communication skills* Ability to build strong relationships with clients.* Responsible* Ability to meet deadlines.* Knowledge about internal/external regulations.* Effective communication between self and superior* Inter-personal skills & team player* Display of RED Attitude (Reliable, Easy to deal with & Dependable)Apply Now* We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Analyst, Branch Manager, Consumer Banking Group

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.Responsibilities* Manage & control all operational functions of the branch with zero errors.* Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.* Ensure timely receipt and submission of regulatory and other reports by the Branch.* Participate in process improvement exercises within branch/cluster.* Identify areas where productivity enhancement and cost reduction initiatives can be introduced.* Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.* Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.Requirements* Minimum 4 to 6 years’ experience in General Branch Banking Operations out which at least 2 years in a supervisory or managerial capacity.* The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.* Knowledge of all aspects of branch banking and Operations.
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Good understanding and working experience of regulatory and compliance aspects relating to this.* Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations.* Leadership & management skills.* Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.* Analytical skills.Apply Now* We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Senior Officer, Branch Operations Manager, Consumer Banking Group

Truist

<div><p><b>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.</b></p><p></p><p>
Need Help?</p><p></p><p><i>
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to </i><i>Accessibility</i><i> (accommodation requests only; other inquiries won't receive a response).</i></p><p></p><p><b>
Regular or Temporary:</b></p>
Regular<p></p><p><b>
Language Fluency: </b>English (Required)</p><p></p><p><b>
Work Shift:</b></p>
1st shift (United States of America)<p></p><div><b>
Please review the following job description:</b></div><p></p>
The branch leader has responsibility for managing all aspects of assigned branch. The responsibilities include but are not limited to: driving branch performance through leading, coaching and managing; and business development. Small business expertise and development critical to Truist&rsquo;s Purpose of inspiring and building better lives and communities. Ensuring compliance with internal controls, operational procedures and risk management policies. Management of human capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management scheduling. May be cross trained to assist with teller transactions as needed.<p></p><p><b>
Essential Duties and Responsibilities</b></p><p></p><p>
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p><p>
1. Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.<br>
2. Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, in the areas of Truist strategy including but not limited to Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.<br>
3. Drive branch revenue through Small Business development and new client strategies. Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face-to-face appointments and outbound calling.<br>
4. Participation, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand.<br>
5. Responsible for successfully executing on the branch engagement routines by leading, growing, coaching and motivating teammates, to fulfill the Purpose Mission and Values for client&rsquo;s financial success and team empowerment.<br>
6. Partnership with Integrated Relationship Management (IRM) and Operations partners. Partner with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics and ensuring that all required training is successfully completed by the entire team. Proactively collaborate with all IRM and key line of business partners to lead and promote One Team culture within branch through One Team/Business Partnerships.<br>
7. Responsible for human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all members of branch team.</p><p></p><p><b>
QUALIFICATIONS</b></p><p><b><br>
Required Qualifications:</b><br>
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
1. Bachelor&rsquo;s degree or equivalent education and related training or experience.<br>
2. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance<br>
3. One year of previous branch leadership or management experience<br>
4. Strong interpersonal, sales relationship and prioritization skills.<br>
5. Strong written and verbal skills.<br>
6. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.<br>
7. Ability to inspire, lead and coach others.</p><p><b><br>
Preferred Qualifications:</b><br>
1. Bachelor&rsquo;s degree with a concentration in Business, Accounting, Finance or Banking<br>
2. Graduate of Internal Leadership Development Programs</p><p></p><p><b>
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: </b>All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.</p><p></p><p><b><i>
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.</i></b></p><p></p><p>
EEO is the Law E-Verify IER Right to Work</p></div>

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