bank branch manager

Burke & Herbert Bank & Trust

<div><p><b>Community Bank Manager</b></p><p><b>
CLASSIFICATION</b></p><p>
Exempt</p><p><b>
REPORTS TO</b></p><p>
Market Manager</p><p><b>
JOB DESCRIPTION</b></p><p><b>
Summary/Objective</b></p><p>
Leads a branch team in delivering the Bank&rsquo;s brand promise and in meeting the Bank&rsquo;s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations.</p><p><b><br>
Essential Functions</b></p><ul><li>
Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank&rsquo;s branches.</li><li>
Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.</li><li>
Motivates team members to achieve assigned sales goals.</li><li>
Serves as a role model for team members and colleagues in the delivery of the Bank&rsquo;s brand promise.
</li><li>Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer.
</li><li>Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.</li><li>
Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.</li><li>
Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.</li><li>
Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.</li><li>
Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke &amp; Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.</li><li>
Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities.
</li><li>Solves complex customer servicing issues and handles difficult customers effectively.</li><li>
Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.</li><li>
Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate.</li><li>
Prepares information/reports on branch performance/market trends as requested by senior management.</li><li>
Attends educational functions, classes, and training and development sessions as assigned by Senior Management.</li><li>
The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.</li></ul><p></p><p><b><br>
Skills/Abilities</b></p><ul><li>
Strong coaching, motivational, and training skills focusing on sales, service and operations.</li><li>
Excellent oral and written communication skills.</li><li>
Strong organizational skills.</li><li>
Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.</li><li>
Strong analytical and decision-making skills.</li><li>
Ability to resolve problems effectively and efficiently.</li><li>
Strong ability to handle difficult customers.</li><li>
Strong knowledge of bank products and services and branch operations.</li></ul><p><b>
Education and Experience</b></p><ul><li>
Bachelor&rsquo;s Degree preferred.</li><li>
Five plus years of commercial branch banking experience.</li><li>
Basic Microsoft Office and Internet Skills.</li></ul><p><b>
Supervisory Responsibility</b></p><p>
This position has supervisory responsibilities.</p><p><b>
Work Environment</b></p><p>
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.</p><p><b>
Physical Demands</b></p><p>
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.</p><p><b>
Travel</b></p><p>
Travel may be required for this position.</p><p></p><p><br>
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.</p><p>
Eligible for incentive compensation.</p><p></p><p><b><i><br>
Equal Employment Opportunity/M/F/disability/protected veteran status</i></b></p><p></p><p><br>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div>

Community Bank Manager

Huntington Bank

<div><h1 class="jobSectionHeader"><b>Description
</b></h1><p><b>Summary:
</b></p><p>Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.
</p><p></p><p><b>Duties &amp; Responsibilities:
</b></p><ul><li>Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
</li><li>Leading team to provide excellent customer service and effectively resolve customer issues.
</li><li>Leveraging available tools and technology to identify and present sales and service opportunities.
</li><li>Maintaining knowledge and educates team on all products, services, technology and policies.
</li><li>Maintaining active involvement in the community, and develops key business and community relationships.
</li><li>Developing key internal partnerships to drive business in market area.
</li><li>Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington&rsquo;s culture.
</li><li>Garnering resources required to support team.
</li><li>Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
</li><li>Understanding branch sales, service, operations and financial performance.
</li><li>Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.
</li><li>Performing other duties as assigned.
</li></ul><p></p><p><b>Basic Qualifications:
</b></p><ul><li>High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.
</li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li>Bachelor's Degree and previous management experience.
</li><li>Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.
</li><li>Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.
</li><li>Excellent verbal and written communication skills.
</li><li>Comfort with technology such as mobile services and online banking services.
</li><li>Knowledge of consumer and business deposit products.
</li>Ability to develop, influence, inspire and motivate colleagues to increase retention.<br>
<li>
</li></ul><p><br>
<b>Exempt Status: (Yes </b>= not eligible for overtime pay) ( <b>No </b>= eligible for overtime pay)
</p>Yes
<p></p><p><b>Workplace Type:
</b></p>Office
<p></p><p>Our Approach to <b>Office </b>Workplace Type
</p><p></p><p>Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
</p><p></p><p>Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
</p><p></p><p>Huntington is an Equal Opportunity Employer.</p><p></p><p><br>
</p><p></p><p><b>Note to Agency Recruiters: </b>Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</p></div><p></p>

Branch Manager - Burlington, KY

Regions Financial

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
<br><br>
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
<br><br>
<b>Job Description:</b><br>
At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch.
<br><br>
Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to fostering customer relationships, identifying needs and creating a path to achieving financial goals. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate that is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service.
<br><br>
Primary Responsibilities
<br><br>
Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions
<br><br>
Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships
<br><br>
Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier
<br><br>
Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers and internal support partners
<br><br>
Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs
<br><br>
Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance
<br><br>
Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
<br><br>
Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
<br><br>
Manages recruiting and selection process for assigned branch
<br><br>
Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized
<br><br>
Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensures all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensures sound banking practices, including managing, identifying, and reporting operational risks
<br><br>
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
<br><br>
This position is incentive eligible.
<br><br>
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.
<br><br>
Requirements
<br><br>
High School Diploma or GED
<br><br>
Three (3) years of Financial Services, sales, or sales management experience
<br><br>
Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements
<br><br>
Ability to work on Saturday as needed
<br><br>
Preferences
<br><br>
College degree
<br><br>
Life Insurance License
<br><br>
Supervisory experience within the Financial Services industry
<br><br>
Six (6) years of banking and/or lending experience
<br><br>
Six (6) years of relationship-based client consultation experience
<br><br>
Skills and Competencies
<br><br>
Ability to exhibit mastery of key advice, guidance, and education concepts
<br><br>
Ability to handle multiple priorities simultaneously
<br><br>
Ability to provide effective feedback and guidance
<br><br>
Excellent communication and customer service skills
<br><br>
Excellent leadership and problem-solving skills
<br><br>
Candidate may be hired at a higher level depending on work experience. Bilingual in Spanish preferred
<br><br>
Position Type Full time
<br><br>
Compensation Details
<br>Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
<br><br>
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
<br><br>
<b>Job Range Target:</b><br>
<b>Minimum:</b> $68,359.25 USD
<br><b>Median:</b> $89,302.50 USD
<br><br>
<b>Incentive Pay Plans:</b> This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
<br><br>
Benefits Information
<br>Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
<br><br>
Paid Vacation/Sick Time
<br><br>
401K with Company Match
<br><br>
Medical, Dental and Vision Benefits
<br><br>
Disability Benefits
<br><br>
Health Savings Account
<br><br>
Flexible Spending Account
<br><br>
Life Insurance
<br><br>
Parental Leave
<br><br>
Employee Assistance Program
<br><br>
Associate Volunteer Program
<br><br>
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
<br><br>
https://www.regions.com/about-regions/welcome-portal/benefits
<br><br>
Location Details East Marietta
<br><b>Location:</b> Marietta, Georgia
<br><br>
Equal Opportunity Employer/including Disabled/Veterans
<br><br>
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Branch Manager (East Marietta Branch)

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>51660
</div></div></div></div><div><div><div><div><b>Job Location: </b>Gujranwala, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 6
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>07/05/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>13/05/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
<div><div><div><div><p>We are seeking a dynamic and results-driven Branch Manager to spearhead and drive the success of our branches. In this role, you will be responsible for managing day-to-day operations, achieving business targets, building strong customer relationships, and managing a high-performing team.</p></div><br>
</div>
</div></div></div></div></div><div></div><div><div><div><b>Key Responsibilities</b></div>
</div><div><ul><li>Consistent delivery of sales targets with a view to remain apart with the monthly run-rate.</li><li>Directional sing the sales effort through development and execution of structured sales plans based on sound knowledge of market variables and customer needs.</li><li>Spearhead efforts for marketing new relationships</li><li>Liaise with Marketing and contribute to the development of new products and actively participate in launching products like staff training, campaigning and monitoring of business targets, to derive maximum mileage out of rollout.</li><li>Branch staff awareness (to ensure that all Relationship Managers are aware of the KPIs and tools)</li><li>Business development, through typical activities like; Formulating, implementing/monitoring of future strategies, sales plans and activities to acquire new customers as well as deepen existing relationships, and aligning these with the business goals</li><li>Achieve planned growth and cater to the branch&rsquo;s expansion possibilities by pro-actively analyzing and proposing resource enhancements.</li><li>Ensure that the branch achieves stable growth in revenues through focus on both funded and non-funded income.</li><li>AML-Report monitoring - review &amp; responding to reports daily, weekly and monthly and highlighting any suspicious activities.</li><li>Suspicious Transaction / Activity monitoring &amp; timely closures of suspicious transaction report - STRs raised.</li><li>Monitor and follow AML guidelines &ndash; in compliance with Policy to ensure zero issues raised in</li><li>Authority of Approval for Dormant account activation</li><li>To ensure that top 100 customer data is updated as per requirement</li><li>Continuous review of processes, resources &amp; procedures to ensure that service standards are met through capacity planning, removal of bottlenecks and workflow changes.</li><li>Customer retention efforts with personal involvement in complaint resolution and adhoc feedback from customers.</li><li>Review of controls on a regular basis contributing to sound operational health leading to compliance with the group and Central Bank guidelines.</li><li>Monitor and control the Retail Client Credit portfolio and ensure that all facilities to customers and staff are fully secured and accurate and up to date records and documentation in line with the Group credit policy.</li></ul></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Customer Relationship Management</li>
<li>Stakeholder Management</li>
<li>Sales and Business Development</li>
<li>Decision Making</li>
<li>Strong interpersonal and communication skills</li></ul></div></div><p></p><div><div><div><b><br>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Branch Manager

Deseret First Credit Union

<div><p><b>There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:</b></p><ul><li>
12 paid holidays</li><li>
A positive atmosphere and co-workers who truly care</li><li>
Benefits, perks, and discounts worth a double-take</li><li>
Competitive compensation</li><li>
Enjoyable activities and wellness initiatives</li></ul><p></p><p><b><br>
Schedule: Monday - Friday 8:45am - 5:45pm, rotating Saturday 8:45am - 2:15pm.</b></p><p></p><p><b><br>
We delight in taking excellent care of our members. Here is how you can help us accomplish that...</b></p><p><b>
We are looking for people who love people. We are in the people business helping individuals with their financial needs!</b></p><p><b>
Are you driven by a purpose?</b></p><p><b>
Do you have energy, passion, and enthusiasm for your work and enjoy helping others?</b></p><p><b>
Can you do common things in an uncommon way?</b></p><p><b>
Are you proactive and like to solve problems by thinking outside the box? Can you show empathy and concern for a member's frustrations and partner with them to resolve their questions?</b></p><p><b>
Are you relentless in your pursuit of delivering an exceptional member experience?</b></p><p><b>
Are you comfortable in a financial environment, and do you have the aptitude to discuss and recommend financial products and solutions to a member?</b></p><p><b>
In summary, we are looking for friendly,</b> <b>enthusiastic, and professional </b>people who enjoy serving. We will teach you everything else you need to know!</p><p></p><p><b><br>
Here are some opportunities to look forward to when working at Deseret First...</b></p><ul><li>
Performs all types of member transactions as needed (teller functions, new accounts, loans, etc.)</li><li>
Develops, motivates, hires and disciplines branch personnel. Is a leader with sales and helps the other employees at the branch excel in this area as well.</li><li>
Performs performance evaluations and appraisals for all direct reports.</li><li>
Ensure that the branch is following all audit and compliance standards. This includes all monthly audits (teller drawer, vault, etc.) and dual control logs (mail, cash transfers, ATM, etc.) are done properly and the records are in order.</li><li>
Monitors branch operation results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions.</li><li>
Monitors all branch activities to insure they are in compliance with established credit union policies and procedures.</li><li>
Acts as the Branch Manager when the Branch Manager is out of the office.</li><li>
This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time.</li></ul><p></p><p><i><br>
Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.</i></p><br>
Requirements:<br>
<br>
<p><b>Qualifications:</b></p><ul><li>
High school degree or GED required.</li><li>
Two years of banking related experience is required. Experience managing people is a plus.</li><li>
A two-year college degree or completion of a specialized course of study at a business or trade school is highly preferred.</li></ul><p></p><p><b><br>
Competencies:</b></p><ul><li>
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.</li><li>
Courtesy, tact, and diplomacy are essential elements of the job.</li><li>
Must have excellent communication skills to explain and sell products to members.</li><li>
Understand member&rsquo;s needs and what services the Credit Union can offer to meet those needs.</li><li>
Ability to make people feel comfortable in easy and hard situations.</li><li>
Math skills to understand processes and decisions.</li><li>
Ability to communicate products and services to members.</li></ul><p></p><p><b><br>
Computer/Software Skills:
</b></p><ul><li>Microsoft Office Suite</li><li>
Ability to learn new software easily</li></ul><p></p><p><b><br>
Work Conditions:</b></p><ul><li>
Office environment, moderate walking</li><li>
This position requires the individual to perform all duties out of the physical work location</li><li>
Some travel for meetings</li></ul><br>
Pay Details:
<br>
DOE<br>
<br>
Benefits:
<br>
Full Benefits Package<br>
<br>
Salary:<br>
<br>
<p>DOE</p></div>

Assistant Branch Manager

U.S. Bank

<p></p><div><p>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><h3 class="jobSectionHeader"><b>
Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services.</b></h3><p></p><h3 class="jobSectionHeader"><b>
ESSENTIAL SKILLS:
</b></h3><ul><li><b>Adaptive Coaching: Adjusts coaching style and approach based on the individual needs, skills, and motivations of employees. This includes providing real-time feedback, fostering development, and ensuring employees are equipped to deliver exceptional customer service.</b></li></ul><p></p><ul><li><b>Conflict Resolution: Uses rigorous logic, methods, and de-escalation techniques to solve difficult problems with effective solutions.</b></li></ul><p></p><ul><li><b>Accountability: Takes ownership of decisions, actions, and outcomes, ensuring responsibilities are met with integrity and reliability. This includes delivering on commitments to customers and ensuring employees uphold high standards.</b></li></ul><p></p><ul><li><b>Influence: Persuades, inspires, and guides others to support ideas, decisions, or initiatives, fostering collaboration and positive outcomes. This includes influencing employees to perform at their best and guiding customers toward beneficial solutions.</b></li></ul><p></p><ul><li><b>Critical Thinking: Analyzes information, questions assumptions, and evaluates different perspectives to reach a well-supported conclusion.</b></li></ul><p></p><ul><li><b>Priority Setting: Assesses tasks and responsibilities, focuses on the most critical and impactful activities to achieve business objectives. This includes balancing customer needs with employee workload and business goals.</b></li></ul><p></p><ul><li><b>Relationship Management: Establishes, maintains, and grows positive and productive connections with others by leveraging active listening, effective communication, and strong interpersonal skills. Ensures successful interactions by building a genuine rapport and understanding others' needs.</b></li></ul><p></p><ul><li><b>Business Insights: Drives the team with business, services, products, digital, and policy knowledge to achieve goals. Proactively engages in learning opportunities to sharpen awareness of trends and information in the industry.</b></li></ul><p></p><h3 class="jobSectionHeader"><b>
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</b></h3><p></p><h3 class="jobSectionHeader"><b><i>
This position also requires two </i></b><b><i>or more hours of driving per week.</i></b></h3><p></p><div><h3 class="jobSectionHeader"><b>
B</b><b>asic Qualifications</b></h3><ul><li><b>Bachelor&rsquo;s degree, or equivalent work experience</b></li><li><b>One to two years of experience working in a sales, retail management, or banking environment</b></li></ul><p></p><h3 class="jobSectionHeader"><b>
Preferred Skills/Experience</b></h3><ul><li><b>Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues</b></li><li><b>Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems</b></li><li><b>Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques</b></li><li><b>Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace</b></li><li><b>Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills</b></li><li><b>Ability to evaluate and resolve problems and issues with minimal guidance</b></li><li><b>Demonstrated success in retail sales environment</b></li><li><b>Working knowledge of employment practices including rewards and recognition, employee development, and change management</b></li></ul></div><p></p><p>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
</p><p></p><p><b>Benefits:</b></p><p>
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:</p><ul><li><p>
Healthcare (medical, dental, vision)</p></li><li><p>
Basic term and optional term life insurance</p></li><li><p>
Short-term and long-term disability</p></li><li><p>
Pregnancy disability and parental leave</p></li><li><p>
401(k) and employer-funded retirement plan</p></li><li><p>
Paid vacation (from two to five weeks depending on salary grade and tenure)</p></li><li><p>
Up to 11 paid holiday opportunities</p></li><li><p>
Adoption assistance</p></li><li><p>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</p></li></ul><p></p><p>
Review our full benefits available by employment status here.
</p><p></p><p>U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.</p><p></p><p><b>
E-Verify</b></p><p>
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.</p><p></p>
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $70,560.00 - 86,240.00<p></p><p>
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.</p><p></p><p>
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.</p><p></p><p><b>
Posting may be closed earlier due to high volume of applicants.</b></p></div>

Branch Manager 2 - Lorain 98th Office

Washington Trust Bank

<div><p><b>&quot;The culture here at WTB really is like no other company. I'm lucky to be able to be a part of such a family oriented organization, and I love welcoming people into it and showing them what makes this such a special place to work.&quot; - Becky Sechler, Director of Retail Banking and Client Delivery</b></p>
<p><b>
Location</b>: Sandpoint Branch - 509 N 5th Ave, Suite E, Sandpoint, ID 83864</p>
<p><b>
Schedule:</b><b> </b>Monday through Friday, 8:15am &ndash; 5:15pm. Schedule may vary, must be flexible.</p>
<p><b>
Essential Functions</b></p>
<p>
Primary time allocation is dedicated to managing and supporting implementation of sales and service activities in the branch. Coaches to all corporate sponsored training programs. Partners with branch manager to provide sales support, training, coaching, mentoring and development to all branch staff. Ensures that core competency and development plan documentation for all staff is completed. Responsible for marketing Washington Trust banking products and services including preparing for client calls, making sales calls, and call follow-up. Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships; asks Center of Influence (COI) and other referrals sources and all new clients for referrals. Meets regularly with Branch Manager to give feedback on branch strategies and plan for further growth of the branch. Perform compliance and risk management duties as required or assigned.</p>
<p>
Sales and Business Development</p>
<ul>
<li>Co-manages and motivates team to achieve sales goals and activities.</li>
<li>Conducts periodic sales, one-on-one, and all-staff meetings.</li>
<li>Participating and promoting team involvement in community organizations and business development activities when appropriate.</li>
<li>Partners with the Branch Manager in the implementation of sales processes, which includes taking the lead and managing sales goals and initiatives.</li>
<li>Contributes to the achievement of the branch and market goals.</li>
<li>Participating and promoting team involvement in community organizations and business development activities when appropriate.</li>
<li>Drives goal planning and developing strategies for the branch.</li>
</ul>
<p>Service</p>
<ul>
<li>Takes ownership and emulates the highest level of client service in all situations. Demonstrates a high level of product knowledge.</li>
<li>Ensures professionalism and service expectations are aligned with corporate standards and followed by all branch personnel.</li>
<li>Maintains a high level of product knowledge and client service skills based on completion of internal and approved external training programs. Keeps up to date with changes to products and services.</li>
<li>Works with other managers and staff to exceed client needs in a responsive, efficient manner across department lines.</li>
<li>Ensures and coordinates daily operation of cash and teller functions, as well as Personal Banker functions with accuracy and efficiency.</li>
<li>Works with the manager to provide administrative and operational direction and support for the branch.</li>
<li>Provides professional financial advice, guidance, and solutions through staff and directly to clients.</li>
</ul>
<p>Training, Development and Leadership</p>
<ul>
<li>Coaches to all corporate sponsored training programs.</li>
<li>Directly conducts coaching with the personal banker, training, human resource functions and staff development activities.</li>
<li>Ensure that core competency and development plan documentation for all staff is completed.</li>
<li>Provides sales support, training, coaching, mentoring, and development to all branch staff.</li>
<li>Works with regional manager, when necessary and human resources in recruitment and hiring process.</li>
</ul>
<p>Compliance and Risk Management</p>
<ul>
<li>Performs compliance and risk management duties as required or assigned.</li>
<li>Ultimately responsible for all regulatory and compliance activity within the branch including overseeing of the branch audit.</li>
<li>Incorporates effective internal controls into all relevant work processes. Maintains a comprehensive understanding of internal controls, focusing specifically on key controls.</li>
<li>Ensures timely updates to internal controls documentation when changes occur in risk parameters and/or workflow.</li>
<li>Accountable for complying with bank policies and procedures, and governmental regulatory requirements as written in bank policy and procedure documentation.</li>
<li>Manage branch to proactively identify and prevent fraud situations.</li>
<li>Train teams to identify and manage risk effectively, staying current on fraud and risk trends to minimize impact to the bank and clients.</li>
<li>Ensure teams are equipped with the necessary tools and knowledge to proactively mitigate risk-related situations.</li>
</ul>
<p>Administrative</p>
<ul>
<li>Acts as the Compliance Representative and facilitates appropriate compliance information at regular Assistant Manager meetings. Conducts the necessary spot checks and training for audits for the branches. Adheres to bank policy manual.</li>
<li>Partners with Branch Manager to analyze workloads and workflows, designing and implementing best practices which define the most efficient way to conduct specific processes as well as continually upgrading and evaluating processes.</li>
<li>Manage branch to proactively educate, identify and prevent fraud situations.</li>
<li>Responsible for adhering and managing team to bank security and dual control policies.</li>
<li>Research and troubleshoot complex issues.</li>
<li>Demonstrates positive leadership behaviors through team motivation and development while leading by example.</li>
<li>Acts as the branches&rsquo; primary operation contact providing daily support to branches in problem resolution relative to policies, procedures, compliance, technical and operational issues, as well as business and personal document interpretation.</li>
<li>Maintains responsibility for managing personal bankers and other branch staff as assigned by the Branch Manager.</li>
<li>Directly delivers coaching and training of job expectations, Human Resource functions, and staff development activities.</li>
<li>Manages performance review documentation, development and delivery to Personal Bankers. Will assist with Personal Banker performance management.</li>
<li>Partners with Branch Manager and Human Resources in recruitment and hiring process.</li>
<li>Manages client base to meet bank income goals. Directly responsible for maintaining reasonable fee waiver and budgetary expectations, as assigned by Branch Manager.</li>
<li>Accountable for complying with bank policies and procedures, and governmental regulatory requirements as written in bank policy and procedure documentation.</li>
<li>Conducts other duties as assigned by the Branch Manager.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Excellent verbal, written and interpersonal communication skills.</li>
<li>Goal oriented, self-motivated and enthusiastic.</li>
<li>Ability to sell products &amp; services to clients.</li>
<li>Ability to prioritize workflow, solve client or staff problems, and manage multiple tasks.</li>
<li>Required to maintain the security and confidentiality of Bank and client information.</li>
<li>Strong leadership skills including team recognition, motivation and conflict resolution.</li>
<li>Completion of all appropriate Sales, Service, Employee Retention and Management training.</li>
<li>May be required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System &amp; Registry (NMLS).</li>
<li>Bilingual candidates preferred but not required.</li>
</ul>
<p>Join us in one of our 40+ Washington, Idaho, or Oregon branches as we work toward maintaining a strong, trust-based community in our branches, our bank, with our clients, and in our greater communities.</p><br>
<p></p>
<p><b>
Pay Range:</b> $25.44 to $38.16 per hour</p>
<p>
Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.</p>
<p><b>
What Our Culture Can Offer You</b>:</p>
<p>
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.</p>
<p>
Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.</p></div>

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