bank branch manager

Emirates Islamic

<div><p>To comply with country regulations, we are looking for UAE talent to fill this role.
</p><p><b>Job Responsibility:
</b></p><ul><li>Plan, direct and control Branch Operations, compliance, sales and deliver standard customer service
</li><li>Lead, motivate , coach, develop and monitor a team of employees in order to achieve the Branch operational efficiency , financial and customer service targets
</li><li>Increase branch market share and profitability
</li><li>Responsible for customer experience and customer related problems to ensure speed service and recovery
</li><li>Support the Branch Manager in day to day running of the branch and officiates as the Branch Manager during his or her leave
</li><li>The role holder hold high level of Business orientation and significant levels of technical knowledge to be able to project a customer friendly image of the units as a whole
</li><li>Day to Day management of Branch staffs in their assigned Branch and improve in Productivity
</li><li>Ability to maintain and enhance Operational Standards and Safeguard the Bank from any potential financial loss
</li><li>Authorized to approve transactions within the assigned limit together with appropriate exceptions and waivers
</li><li>May possess delegated powers needed to effect high value/high risk transactions
</li><li>Find new venues for Retail Business Growth and strike the right balance between service requirement of the customers and operational efficiency
</li></ul><p><b>Job Skills &amp; Qualifications:
</b></p><ul><li>Bachelor graduate
</li><li>Minimum 5 years banking or service industry experience in a similar position/role
</li></ul><p><b>What we offer you:
</b></p><ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Assistant Branch Manager (UAE Nationals Only)

Burke & Herbert Bank & Trust

<div><p><b>Community Bank Manager</b></p><p><b>
CLASSIFICATION</b></p><p>
Exempt</p><p><b>
REPORTS TO</b></p><p>
Market Manager</p><p><b>
JOB DESCRIPTION</b></p><p><b>
Summary/Objective</b></p><p>
Leads a branch team in delivering the Bank&rsquo;s brand promise and in meeting the Bank&rsquo;s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations.</p><p><b><br>
Essential Functions</b></p><ul><li>
Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank&rsquo;s branches.</li><li>
Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.</li><li>
Motivates team members to achieve assigned sales goals.</li><li>
Serves as a role model for team members and colleagues in the delivery of the Bank&rsquo;s brand promise.
</li><li>Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer.
</li><li>Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.</li><li>
Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.</li><li>
Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.</li><li>
Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.</li><li>
Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke &amp; Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.</li><li>
Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities.
</li><li>Solves complex customer servicing issues and handles difficult customers effectively.</li><li>
Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.</li><li>
Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate.</li><li>
Prepares information/reports on branch performance/market trends as requested by senior management.</li><li>
Attends educational functions, classes, and training and development sessions as assigned by Senior Management.</li><li>
The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.</li></ul><p></p><p><b><br>
Skills/Abilities</b></p><ul><li>
Strong coaching, motivational, and training skills focusing on sales, service and operations.</li><li>
Excellent oral and written communication skills.</li><li>
Strong organizational skills.</li><li>
Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.</li><li>
Strong analytical and decision-making skills.</li><li>
Ability to resolve problems effectively and efficiently.</li><li>
Strong ability to handle difficult customers.</li><li>
Strong knowledge of bank products and services and branch operations.</li></ul><p><b>
Education and Experience</b></p><ul><li>
Bachelor&rsquo;s Degree preferred.</li><li>
Five plus years of commercial branch banking experience.</li><li>
Basic Microsoft Office and Internet Skills.</li></ul><p><b>
Supervisory Responsibility</b></p><p>
This position has supervisory responsibilities.</p><p><b>
Work Environment</b></p><p>
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.</p><p><b>
Physical Demands</b></p><p>
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.</p><p><b>
Travel</b></p><p>
Travel may be required for this position.</p><p></p><p><br>
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.</p><p>
Eligible for incentive compensation.</p><p></p><p><b><i><br>
Equal Employment Opportunity/M/F/disability/protected veteran status</i></b></p><p></p><p><br>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div>

Community Bank Manager

United Arab Bank

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The branch manager&rsquo;s role is to lead, oversee, and manage all aspects of branch operations, sales and customer service of the branch, ensuring profitability and compliance with regulatory standards. This position is central to driving the achievement of business objectives by implementing sales strategies, fostering business development, and building long-term relationships with customers. The Branch Manager ensures the efficient day-to-day operations of the branch, including cash flow management, adherence to internal policies. Additionally, the Branch Manager plays a critical role in delivering exceptional customer experiences by maintaining high service standards and ensuring the branch operates smoothly and effectively.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Principal Accountabilities
  </strong>
  :
 </p>
 <p>
  <strong>
   Operational Oversight
  </strong>
  :
 </p>
 <p>
  The Branch Manager is responsible for overseeing daily branch operations to ensure compliance with policies and procedures. This includes monitoring staff performance and work flaw to optimize efficiency and service delivery. They ensure that the branch is equipped with adequate resources, such as cash and materials, to meet operational demands. Additionally, they address and resolve operational challenges promptly to minimize disruptions and maintain seamless operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales and Business Development
  </strong>
  :
 </p>
 <p>
  The Branch Manager develops and implements sales strategies to achieve branch targets and grow the customer base. They identify opportunities for cross-selling and up-selling bank products and services (including Islamic banking products and services), working closely with Head of Branch Banking and product teams to run localized campaigns and promotions. Building partnership with local business is also a key responsibility to expand the branch market reach and drive business growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Relationship Management:
  </strong>
 </p>
 <p>
  Maintaining and growing relationships with key customers in critical function of the Branch Manager. They ensure customer needs are met effectively, conduct regular feedback sessions to improve products and services, and manage escalated customer complaints to ensure satisfactory resolution. Furthermore, they need to enhance customer retention and long-term engagement.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team Leadership and Development
  </strong>
  :
 </p>
 <p>
  The Branch Manager leads, inspires, and motivates the branch team to achieve sales and operational goals. They conduct regular performance review, providing constructive feedback and recognition to staff. Identifying skill gaps the manager coordinates training sessions to enhance team competencies. They also foster a positive work environment to encourage collaboration, productivity, and staff engagement.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Financial Management:
  </strong>
 </p>
 <p>
  Managing branch budgets is a key accountability, ensuring efficient cost management and resource allocation. The Branch Manager oversees cash flow management, including deposits, withdrawals, and cash replenishment, and review financial reports to track branch profitability and performance. They ensure adherence to financial policies, minimizing errors and discrepancies in all transactions and processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Risk and Compliance Management
  </strong>
  :
 </p>
 <p>
  The Branch Manager enforces adherence to regulatory requirements and internal compliance policies. They conduct regular reviews to identify and medicate risks in branch operation. Proper documentation for all transactions and customer interactions is ensured, and the manager trains staff on compliance guidelines, including KYC, AML, and fraud prevention. Compliance and Adherence to Consumer Protection Regulation and Standards:
 </p>
 <ul>
  <li>
   Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
  </li>
  <li>
   Ensure all trainings related to CPR are completed. This also includes Islamic banking &amp; Sharia training.
  </li>
  <li>
   Ensure adherence to the guideline for people of determination and vulnerable people.
  </li>
  <li>
   Ensure customer complaints are logged and resolved on timely basis.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Planning
  </strong>
  :
 </p>
 <p>
  The Branch Manager develops short and long-term strategies to drive branch growth and success. They review market trends, customer behavior, and competitor activity to adapt strategies accordingly. By setting performance goals aligned with corporate objectives, they monitor progress and make necessary adjustments to ensure targets are achieved.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Quality Assurance
  </strong>
  :
 </p>
 <p>
  Ensuring high standards for customer service and operational performance is a primary responsibility. The Branch Manager implements initiatives to continuously improve service delivery and customer satisfaction. They review processes and workflows regularly to identify and address inefficiencies and ensure timely resolution of customer complaints to uphold the bank&rsquo;s reputation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Security Management
  </strong>
  :
 </p>
 <p>
  The Branch Manager oversees branch security measures, safeguarding assets, cash, and staff. They ensure implementation and adherence to safety measures and emergency procedures. Conducting regular security reviews to identify errors and implement corrective action is a key responsibility. The Branch Manager also oversees relationships with security vendors, such as cash transport services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technology Integration:
  </strong>
 </p>
 <p>
  Promoting digital banking services and educating customers on using online banking and mobile apps is an important function of the Branch Manager. They ensure that branch systems, such as ATM&rsquo;s and software, function effectively and liaise with IT teams to resolve technical issues promptly. Additionally, they advocate for adopting new technologies to improve branch efficiency and enhance the customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements (Qualification/Experience)
  </strong>
  :
 </p>
 <ul>
  <li>
   Bachelor degree in Business, Finance or related field.
  </li>
  <li>
   Minimum 5 years in banking with at least 2 years in a leadership role
  </li>
 </ul>
 <p>
 </p>
</div>


Branch Manager, Branch Banking - Dubai - Retail Banking (Emirati Talent)

Bank Of The Orient

<p><b>Chief Operating Officer</b></p><p>Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years and the Sugar Land, Texas area. We are well known for our commitment to providing the highest level of personal service to our customers; we take a personal interest in our communities' unique banking needs, we are dedicated to providing integrity in banking and financial services, we provide high quality dependable service by being accessible and reliable. We are committed to excellence in everything we do.</p><p>We have an opening for a Chief Operating Officer and the position is responsible for assisting the President with the strategic planning and directing of the Bank activities, short and long term profitability and planned growth. Represents the bank to regulatory agencies, other financial organizations, and trade associations. Plans and directs cost effective solutions to business issues, implements service strategies to support business needs, while ensuring that established policies and procedures are followed, quality of service to customers is provided, and profitability of business is maintained.</p><p>Primarily responsible for the following areas of the Bank:</p><ul><li>Domestic Retail Branch Banking Network, including day-to-day branch operations and staff requisition and development</li><li>Centralized Operations, including data processing, item processing, bookkeeping, customer service, call center, payments, wires, and research</li><li>Marketing the Bank's products and Business Development</li><li>eBanking Product and Services &ndash; including Online Banking, Mobile Banking, ACH, Cash Management, Merchant Remote Deposit</li><li>Establish Fintech relationships.</li><li>Oversight of foreign branch.</li><li>Bank wide Facilities</li></ul><p>ESSENTIAL DUTIES:</p><p>1. Demonstrates quality customer service principles with internal and external customers.</p><p>2. Develops and implements programs that will assist in meeting short- and long-term goals, objectives and priorities for branch operations.</p><p>3. Oversees all aspects of the Bank's business banking systems, and conducts periodic reviews of existing systems and procedures to ensure quality customer service, maximum operating efficiency, effectiveness and economy.</p><p>4. Evaluates, plans and directs cost effective solutions to Bank's service strategies to support business needs. Researches, reviews, develops and recommends systems and procedural changes to enhance service to customers and increase efficiency.</p><p>5. Serves as a member of the Bank&rsquo;s senior management team and participates significantly in developing overall policies, programs, objectives and goals. Attends Bank&rsquo;s Board of Directors meetings.</p><p>6. Attends internal committee meetings regularly to ensure bank wide strategies are communicated and executed in a effective manner.</p><p>7. Develop and implement the Bank's product promotions and Business Development strategies.</p><p>8. Coaches and develops direct reports, and evaluates productivity levels and performance standards.</p><p>9. Maintains current knowledge of and complies with applicable banking laws, regulations, internal policies and procedures. Creates an environment in which managers are held accountable for the same.</p><p>10. Conduct monthly meeting with all Branch Managers.</p><p>REQUIREMENTS:</p><p>1. Requires Bachelors degree in Business or related field.</p><p>2. Minimum 10 years increasingly responsible experience in branch administration, central processing.</p><p>3. Minimum 10 years previous management experience in a financial institution.</p><p>4. Ability to relate to and communicate effectively with the President, professionals leaders, press, and all levels of Bank associates to promote Bank&rsquo;s growth and profitability.</p><p>5. Ability to use knowledge, experience, discretion and independent judgment in solving problems and in making sound decisions.</p><p>6. Proficient understanding of domestic and international banking.</p><p>7. Requires a wide degree of creativity and latitude.</p><p>8. Ability to successfully manage broad functions of a bank.</p><p>9. Ability to effectively lead, manage, develop and direct.</p><p>10. Excellent written communication skills, and the ability to clearly and concisely express analytical conclusions and recommended actions with tact and diplomacy.</p><p>Bilingual in Chinese is a plus</p><p>The candidate will be subject to investigation through credit checks, reference checks, background checks and fingerprinting checks performed at the time permissible under relevant law.</p><p>Email resume to: Career@bankorient.com</p><p>Visit our website at: www.bankorient.com for additional information.</p><p>Bank of the Orient is proud to be an Affirmative Action, Equal Opportunity Employer.</p><p>Job Type: Full-time</p><p>Pay: $180,000.00 - $220,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Chief Operating Officer in Banking

Regions Financial

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
<br><br>
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
<br><br>
<b>Job Description:</b><br>
At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch.
<br><br>
Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to fostering customer relationships, identifying needs and creating a path to achieving financial goals. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate that is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service.
<br><br>
Primary Responsibilities
<br><br>
Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions
<br><br>
Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships
<br><br>
Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier
<br><br>
Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers and internal support partners
<br><br>
Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs
<br><br>
Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance
<br><br>
Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
<br><br>
Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
<br><br>
Manages recruiting and selection process for assigned branch
<br><br>
Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized
<br><br>
Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensures all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensures sound banking practices, including managing, identifying, and reporting operational risks
<br><br>
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
<br><br>
This position is incentive eligible.
<br><br>
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.
<br><br>
Requirements
<br><br>
High School Diploma or GED
<br><br>
Three (3) years of Financial Services, sales, or sales management experience
<br><br>
Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements
<br><br>
Ability to work on Saturday as needed
<br><br>
Preferences
<br><br>
College degree
<br><br>
Life Insurance License
<br><br>
Supervisory experience within the Financial Services industry
<br><br>
Six (6) years of banking and/or lending experience
<br><br>
Six (6) years of relationship-based client consultation experience
<br><br>
Skills and Competencies
<br><br>
Ability to exhibit mastery of key advice, guidance, and education concepts
<br><br>
Ability to handle multiple priorities simultaneously
<br><br>
Ability to provide effective feedback and guidance
<br><br>
Excellent communication and customer service skills
<br><br>
Excellent leadership and problem-solving skills
<br><br>
Candidate may be hired at a higher level depending on work experience. Bilingual in Spanish preferred
<br><br>
Position Type Full time
<br><br>
Compensation Details
<br>Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
<br><br>
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
<br><br>
<b>Job Range Target:</b><br>
<b>Minimum:</b> $68,359.25 USD
<br><b>Median:</b> $89,302.50 USD
<br><br>
<b>Incentive Pay Plans:</b> This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
<br><br>
Benefits Information
<br>Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
<br><br>
Paid Vacation/Sick Time
<br><br>
401K with Company Match
<br><br>
Medical, Dental and Vision Benefits
<br><br>
Disability Benefits
<br><br>
Health Savings Account
<br><br>
Flexible Spending Account
<br><br>
Life Insurance
<br><br>
Parental Leave
<br><br>
Employee Assistance Program
<br><br>
Associate Volunteer Program
<br><br>
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
<br><br>
https://www.regions.com/about-regions/welcome-portal/benefits
<br><br>
Location Details East Marietta
<br><b>Location:</b> Marietta, Georgia
<br><br>
Equal Opportunity Employer/including Disabled/Veterans
<br><br>
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Branch Manager (East Marietta Branch)

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>51660
</div></div></div></div><div><div><div><div><b>Job Location: </b>Gujranwala, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 6
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>14/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>16/04/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
<div><div><div><div><p>We are seeking a dynamic and results-driven Branch Manager to spearhead and drive the success of our branches. In this role, you will be responsible for managing day-to-day operations, achieving business targets, building strong customer relationships, and managing a high-performing team.</p></div><br>
</div>
</div></div></div></div></div><div></div><div><div><div><b>Key Responsibilities</b></div>
</div><div><ul><li>Consistent delivery of sales targets with a view to remain apart with the monthly run-rate.</li><li>Directional sing the sales effort through development and execution of structured sales plans based on sound knowledge of market variables and customer needs.</li><li>Spearhead efforts for marketing new relationships</li><li>Liaise with Marketing and contribute to the development of new products and actively participate in launching products like staff training, campaigning and monitoring of business targets, to derive maximum mileage out of rollout.</li><li>Branch staff awareness (to ensure that all Relationship Managers are aware of the KPIs and tools)</li><li>Business development, through typical activities like; Formulating, implementing/monitoring of future strategies, sales plans and activities to acquire new customers as well as deepen existing relationships, and aligning these with the business goals</li><li>Achieve planned growth and cater to the branch&rsquo;s expansion possibilities by pro-actively analyzing and proposing resource enhancements.</li><li>Ensure that the branch achieves stable growth in revenues through focus on both funded and non-funded income.</li><li>AML-Report monitoring - review &amp; responding to reports daily, weekly and monthly and highlighting any suspicious activities.</li><li>Suspicious Transaction / Activity monitoring &amp; timely closures of suspicious transaction report - STRs raised.</li><li>Monitor and follow AML guidelines &ndash; in compliance with Policy to ensure zero issues raised in</li><li>Authority of Approval for Dormant account activation</li><li>To ensure that top 100 customer data is updated as per requirement</li><li>Continuous review of processes, resources &amp; procedures to ensure that service standards are met through capacity planning, removal of bottlenecks and workflow changes.</li><li>Customer retention efforts with personal involvement in complaint resolution and adhoc feedback from customers.</li><li>Review of controls on a regular basis contributing to sound operational health leading to compliance with the group and Central Bank guidelines.</li><li>Monitor and control the Retail Client Credit portfolio and ensure that all facilities to customers and staff are fully secured and accurate and up to date records and documentation in line with the Group credit policy.</li></ul></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Customer Relationship Management</li>
<li>Stakeholder Management</li>
<li>Sales and Business Development</li>
<li>Decision Making</li>
<li>Strong interpersonal and communication skills</li></ul></div></div><p></p><div><div><div><b><br>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Branch Manager

U.S. Bank

<p></p><div><p>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><h3 class="jobSectionHeader"><b>
Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services.</b></h3><p></p><h3 class="jobSectionHeader"><b>
ESSENTIAL SKILLS:
</b></h3><ul><li><b>Adaptive Coaching: Adjusts coaching style and approach based on the individual needs, skills, and motivations of employees. This includes providing real-time feedback, fostering development, and ensuring employees are equipped to deliver exceptional customer service.</b></li></ul><p></p><ul><li><b>Conflict Resolution: Uses rigorous logic, methods, and de-escalation techniques to solve difficult problems with effective solutions.</b></li></ul><p></p><ul><li><b>Accountability: Takes ownership of decisions, actions, and outcomes, ensuring responsibilities are met with integrity and reliability. This includes delivering on commitments to customers and ensuring employees uphold high standards.</b></li></ul><p></p><ul><li><b>Influence: Persuades, inspires, and guides others to support ideas, decisions, or initiatives, fostering collaboration and positive outcomes. This includes influencing employees to perform at their best and guiding customers toward beneficial solutions.</b></li></ul><p></p><ul><li><b>Critical Thinking: Analyzes information, questions assumptions, and evaluates different perspectives to reach a well-supported conclusion.</b></li></ul><p></p><ul><li><b>Priority Setting: Assesses tasks and responsibilities, focuses on the most critical and impactful activities to achieve business objectives. This includes balancing customer needs with employee workload and business goals.</b></li></ul><p></p><ul><li><b>Relationship Management: Establishes, maintains, and grows positive and productive connections with others by leveraging active listening, effective communication, and strong interpersonal skills. Ensures successful interactions by building a genuine rapport and understanding others' needs.</b></li></ul><p></p><ul><li><b>Business Insights: Drives the team with business, services, products, digital, and policy knowledge to achieve goals. Proactively engages in learning opportunities to sharpen awareness of trends and information in the industry.</b></li></ul><p></p><h3 class="jobSectionHeader"><b>
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</b></h3><p></p><h3 class="jobSectionHeader"><b><i>
This position also requires two </i></b><b><i>or more hours of driving per week.</i></b></h3><p></p><div><h3 class="jobSectionHeader"><b>
B</b><b>asic Qualifications</b></h3><ul><li><b>Bachelor&rsquo;s degree, or equivalent work experience</b></li><li><b>One to two years of experience working in a sales, retail management, or banking environment</b></li></ul><p></p><h3 class="jobSectionHeader"><b>
Preferred Skills/Experience</b></h3><ul><li><b>Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues</b></li><li><b>Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems</b></li><li><b>Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques</b></li><li><b>Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace</b></li><li><b>Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills</b></li><li><b>Ability to evaluate and resolve problems and issues with minimal guidance</b></li><li><b>Demonstrated success in retail sales environment</b></li><li><b>Working knowledge of employment practices including rewards and recognition, employee development, and change management</b></li></ul></div><p></p><p>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
</p><p></p><p><b>Benefits:</b></p><p>
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:</p><ul><li><p>
Healthcare (medical, dental, vision)</p></li><li><p>
Basic term and optional term life insurance</p></li><li><p>
Short-term and long-term disability</p></li><li><p>
Pregnancy disability and parental leave</p></li><li><p>
401(k) and employer-funded retirement plan</p></li><li><p>
Paid vacation (from two to five weeks depending on salary grade and tenure)</p></li><li><p>
Up to 11 paid holiday opportunities</p></li><li><p>
Adoption assistance</p></li><li><p>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</p></li></ul><p></p><p>
Review our full benefits available by employment status here.
</p><p></p><p>U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.</p><p></p><p><b>
E-Verify</b></p><p>
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.</p><p></p>
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $70,560.00 - 86,240.00<p></p><p>
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.</p><p></p><p>
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.</p><p></p><p><b>
Posting may be closed earlier due to high volume of applicants.</b></p></div>

Branch Manager 2 - Lorain 98th Office

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