bank branch manager

WaFd Bank

<div>Min: USD $60,000.00/Yr. Max: USD $79,400.00/Yr. Job Summary:
<div>
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Branch Manager.</div><div></div><div><br>
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. <b>Our company motto is: Love What You Do...Make A Difference!</b></div><div></div><div><br>
The Branch Manager is a dynamic, results-oriented leader responsible for the overall performance, growth and success of a WaFd branch. This high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. The Branch Manager is responsible to lead, coach and develop a high-performing team to achieve growth goals, deliver outstanding customer service, and ensures compliance with regulatory and operational standards.</div><div><br>
</div><p>Branch Managers must:</p><ul><li>
Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.</li><li>
Conduct themselves in accordance with company ethics standards at all times.
</li><li>Demonstrate professionalism in all communication and consistently be <i>kind.</i></li><li>
Meet performance metrics and production goals.</li><li>
Coach, motivate, mentor and provide feedback to staff.</li><li>
Ensure a consistently high level of customer satisfaction through excellent service.</li><li>
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.</li><li>
Perform other responsibilities as assigned.
</li></ul>Qualifications:
<ul><li>Bachelor&rsquo;s degree or equivalent experience in finance, business, or a related field.</li><li>
5+ years in banking, with at least 2-3 years in a supervisory or managerial role; prior sales or client relations experience, preferred.</li><li>
Proven success in small business development, deposit/loan growth, and cross-selling.</li><li>
Strong knowledge of banking regulations, compliance, and operational procedures.</li><li>
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams), keyboarding, and digital banking tools.</li><li>
Excellent organizational, analytical, communication, and interpersonal skills.</li><li>
Must have valid driver&rsquo;s license and ability to be bonded.</li></ul>
Benefits:
<div>
At WaFd Bank you get all of these great benefits!</div><ul><li>
Paid time off for vacation, sick days and holidays</li><li>
Health insurance</li><li>
Stock options</li><li>
Bonus programs</li><li>
401(k) plan</li><li>
Paid Parental Leave</li><li>
Life and AD&amp;D insurance</li><li>
Long-term disability</li><li>
Tuition Reimbursement</li><li>
Employee assistance programs</li><li>
Pre-tax health and dependent-care spending plans</li></ul><div>
WaFd Bank Benefits Summary - Click here for more information</div>
EEO Statement:
<div>
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375</div><div>
EEO Policy Statement - WaFd Bank</div><div>
Know Your Rights: Workplace Discrimination is Illegal - click here for more information</div><div>
California Consumer Privacy Act- CCPA 2025</div></div>

Branch Manager

Firstrust Bank

FIRSTRUST BANK
<br>RECOGNIZES THE LEADER IN YOU
<br>As one of the region’s foremost community banking institutions, we take pride in fostering leadership.
<br>As a Firstrust employee, your growth is our growth.
<br><br>
For you, that means great benefits, performance-based pay, a meaningful role, and resources to help your success.
<br><br>
For us, that means employees who offer exemplary customer service with a commitment to our values - honesty, integrity and accountability.
<br><br>
<ul>
<li>On-site Position*</li>
</ul>
Primary responsibility is to manage a Branch Team of employees and/or more than one branch to develop business, provide extraordinary service to customers, maintain operational integrity and a professional office appearance, and manage operating expenses. Directs the daily sales, operational and administrative activities of the branch within the framework of corporate policies and procedures to assure good quality service to our customers, satisfied and challenged employees and an efficient and profitable operating branch. Fosters a motivational environment and strong sense of service and teamwork.
<br><br>
<b>JOB DUTIES AND RESPONSIBILITIES:</b><br>
<ul>
<li>Responsible for the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate business and consumer services. Actively sells and promotes bank products to potential and existing business and consumer customers. Possesses knowledge of corporate products and services to suggest products.</li>
<li>Uses time to develop business with existing customers, COIs and prospects. Obtains new loans/deposits through the development and implementation of an internal/external calling program.</li>
<li>Requires a desire to learn and understand the business customers’ needs and recommend solutions to meet those needs.</li>
<li>Primary responsibility to attain small business loans, deposit goals and other sales goals as dictated by branch Scorecard or other qualitative measures.</li>
<li>Builds strong partnerships with Business Banking, Consumer Lending, and Commercial Lenders, Private banking, Mortgage Officers, and all other partners within Bank to meet/exceed our customer’s expectations.</li>
<li>Budgets time to ensure ongoing sales activities, develops tactics to achieve results each month and is accountable for meeting these goals.</li>
<li>Develops and implements a strategic plan and continuously monitors the branch performance with an Assistant Manager or other senior level team member as it relates to all goals.</li>
<li>Monitors loan, deposit, new account, referral and balance sheet goals and production to achieve consistent scorecard results. Also, monitors fee income, fee waivers and rebates, income & expense goals and results.</li>
<li>Evaluates and submits branch approval requests for fee rebates outside of the branch’s authority level limits.</li>
<li>Embraces technology and Sales Force (Customer Relationship Management system) to manage all branch leads and opportunities for themselves and their team.</li>
<li>Ensures branch operates in accordance with all Bank audit and security policies and procedures and ensures branch compliance of all federal regulatory guidelines. Achieves audit goals.</li>
<li>Manages the professional development plan for all branch team members including specific training related to product knowledge, sales, customer service, compliance, operations and/or technical training. This includes attendance at required meetings by job family, Operations review classes and/or sales debrief calls. Writes and delivers annual performance reviews, and performance improvement plans/warnings as needed. Approves time off, branch schedules and timesheets for optimum customer service. Interviews candidates for open positions.</li>
<li>Oversees the monitoring of teller shorts/overs, new account exceptions, loan exceptions and branch overall cash levels.</li>
<li>Manages all aspects of Branch appearance including facilities, signage, and employee attire in accordance with the Firstrust appearance policy.</li>
<li>Holds self and others accountable. Demonstrates the behaviors consistent with Firstrust Mission and Values.</li>
<li>Leading a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies.</li>
<li>Demonstrates teamwork through flexibility and maintains effective communication with other departments to achieve Community Banking objectives and goals.</li>
<li>Partners with all areas of the Bank to provide seamless service to our customers.</li>
</ul>
Decision Making
<br><ul>
<li>Develops, implements, and monitors the branch’s performance as it relates to all goals. Develops tactics to ensure the branch is meeting its goals.</li>
<li>Monitors loan, deposit, new account, referral and balance sheet goals and production to achieve consistent scorecard results. Also, monitors fee income, fee waivers and rebates, income & expense goals and results.</li>
<li>Makes decisions/recommendations related to hiring, continued employment and staff development to ensure branch success. Monitor staff performance and implement and monitor improvement plans, as necessary.</li>
<li>Expected to execute on any additional deliverables within clearly communicated deadlines specific to Community Banking. Also, managing the attendance of self and team members to required meetings and training classes.</li>
<li>Accountable to achieve goals and develop ongoing tactics to achieve these results.</li>
<li>Continuously seeks and implements ways to improve the overall team performance.</li>
<li>Makes all branch decisions within authority level or follows outlined procedure for escalation to obtain proper approval following Firstrust’s authority matrix.</li>
</ul>
Accountability
<br><ul>
<li>Team champion for all sales, service and Firstrust strategic initiatives. Communicates to staff on new policies and procedures and ensures compliance. Effectively communicates and implements bank’s overall mission/vision.</li>
<li>Achieve business loan and deposit goals and other scorecard goals by making calls, networking, and building a necessary pipeline to achieve goals.</li>
<li>Drives the consumer loan production through daily calling, daily pipeline management and daily customer profiling.</li>
<li>Will coach branch employees on consultative sales by real time coaching observations.</li>
<li>Provides guidance and direction to all staff members and ensures their development through one-on-ones, coaching, counseling, and training. Takes an active role in the development of the personnel and is always striving to improve their performance.</li>
<li>Encourages and supports the training and development of the team in both retail and business product and services.</li>
<li>Develops tactics to meet monthly sales/service goals along with profitability targets. The manager will communicate clearly and explicitly the employees’ daily, weekly, and monthly goals</li>
<li>Schedule appointments, manage pipelines, actively participate in outside networking opportunities that lead to business generation, attends Business Banking Meetings as well as other meetings as required.</li>
<li>Branch Manager will always set a positive example in all areas of leadership.</li>
<li>Responsible for ensuring the staff knows and complies with all audits, security and compliance policies and procedures. Specifically, those updated and communications within our weekly Community Banking Operations newsletter.</li>
</ul>
<b>PHYSICAL AND SENSORY REQUIREMENTS:</b><br>
<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>While performing the essential functions of this position, the Branch Manager is regularly required to drive a motor vehicle to travel to client locations and events.</li>
<li>The employee must move and position object/materials to set up branch events and must be able to lift up to 20 lbs. of materials to be moved to branches and events.</li>
</ul>
<b>EDUCATION, TRAINING AND EXPERIENCE:</b><br>
<ul>
<li>Must be a self-motivated, proven leader with a track record of delivering consistent sales results. This includes driving branch performance and fostering a high performing team.</li>
<li>More than 5 years of successful branch management experience required.</li>
<li>High School diploma required, 4-year college degree preferred or equivalent experience.</li>
<li>A working knowledge of Bank operating policies and procedures which impact retail and business services.</li>
<li>A thorough knowledge of the features and benefits of all Bank retail products and services.</li>
<li>Advanced PC Literacy</li>
<li>Experience using Salesforce or comparable Customer Relationship Management system preferred.</li>
<li>May be licensed to sell alternative investments and insurance (not required).</li>
</ul>
Firstrust Bank provides equal employment opportunity without regard to race, color, creed, sex (including pregnancy), age, gender, (including gender nonconformity and status as a transgender or transsexual individual), physical or mental disability, religion, national origin, genetics, marital status, veteran’s status, ancestry, citizenship, sexual orientation, or other characteristics protected by applicable law. This policy applies to all areas of employment, including, without limitation, recruitment, hiring, training and development, promotion, transfer, termination, compensation, benefits, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws.
<br><br>
Firstrust Bank is an Equal Opportunity Employer.
<br><br>
If you have a disability and need an accommodation to complete the application process, please email Firstrust Bank Human Resources Department HResources@firstrust.com. Include your full name, best way to reach you, and the accommodation needed to assist with the application process.
<br><br>
Firstrust provides reasonable accommodations so that disabled individuals may participate in the application and selection process. Please state your reasonable accommodation request for assistance in your message.
<br><br>
Only reasonable accommodation requests related to applying for a specific position within Firstrust will be reviewed at the email address and phone number supplied.
<br><br>
Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265.

Community Banking Branch Sales Manager - Horsham

Huntington Bank

<div><h1 class="jobSectionHeader"><b>Description</b></h1><p>
Branch will be in Wake forest:</p><p>
Dr Calvin Jones Hwy &amp; Ligon Mill Rd, Raleigh NC 27587</p><p></p><p><b>
Summary:
</b></p><p>The As a Branch General Manager, you are is a leadership role responsible for management of a mass affluent branch; managing a staff of bankers that have an assigned book of business, leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.</p><p></p><p><b>
Duties &amp; Responsibilities:</b></p><ul><li><ul><li>Managing/Coaching a staff of bankers that have an assigned book of business. Executes on complex retail strategies and tactics to increase the mass affluent households, fulfill customer needs, and provide an excellent customer experience.</li><li>Leading and coaching team to provide excellent customer service and effectively resolve customer issues. Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.</li><li>Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.</li><li>Consistently meet or exceed small business sales and referral goals. Developing key internal partnerships to drive business in market area.</li><li>Increased responsibility around OCR Partnership and Deepening Metrics. Goals will be provided according to the opportunity at the location.</li><li>Leveraging available tools and technology to identify and present sales and service opportunities. Maintaining knowledge and educates team on all products, services, technology and policies.</li><li>Maintaining active involvement in the community, and develops key business and community relationships.</li><li>Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington&rsquo;s culture.</li></ul></li></ul><p></p><p><b>
Basic Qualifications:</b></p><ul><li><ul><li>High School Diploma or GED and minimum of 2 years or more of sales management experience in retail banking, financial services or goal driven retail sales.</li></ul></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><ul><li>Bachelor's Degree and 2 years or more branch management experience.</li><li>Ability to understand, drive and lead branch sales, service, operations and financial performance within the branch and digital channels.</li><li>Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.</li><li>Strong relationship building skills.</li><li>Excellent verbal and written communication skills.</li><li>Comfort with technology such as mobile services and online banking services.</li><li>Knowledge of consumer and business deposit products.</li><li>Ability to develop, influence, inspire and motivate colleagues to increase retention.</li></ul></li></ul><p><b><br>
Exempt Status: (Yes</b> = not eligible for overtime pay) (<b>No</b> = eligible for overtime pay)</p>
Yes<p></p><p><b>
Workplace Type:</b></p>
Office<p></p><p>
Our Approach to <b>Office </b>Workplace Type</p><p></p><p>
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.</p><p></p><p>
Huntington is an Equal Opportunity Employer.</p><p></p><p>
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.</p><p></p><p><b>
Note to Agency Recruiters: </b>Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</p></div>

Branch General Manager- Wake Forest, Raleigh NC

Equity Bank

<div><div><b>Position: Customer Service Manager</b></div>
<div><b>Department: Retail Banking</b></div>
<div><b>Location: Wichita, KS (Rock)</b></div>
<div><b>Job Type: Full-Time/Hourly</b></div>
<div></div><div><i>Jump start your career at </i><b><i>Equity Bank</i></b><i>! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At </i><b><i>Equity Bank</i></b><i> we&rsquo;ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.</i></div>
<div></div><div><b>Responsibilities and Expectations</b></div>
<div></div><div><b>Key Responsibilities</b></div>
<div><b>Lead and Manage Performance of Retail Bank Team (Non-Exempt Employees)</b></div>
<ul><li>Partner with the Branch Manager to execute sales management routines, including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly performance and results coaching</li>
<li>Provide visible, on-site leadership and motivation while directing the daily workflow of a team of approximately 2&ndash;4 retail bank employees</li>
<li>Participate in and make recommendations regarding hiring, compensation, scheduling, promotions, performance management, and disciplinary actions</li>
<li>Implement and ensure adherence to bank operating procedures and protocols</li>
<li>Coach, train, and develop team members to ensure success in both current responsibilities and future career growth</li>
</ul><div><b>Support Growth of Retail Bank Net Income</b></div>
<ul><li>Recommend and deliver appropriate accounts, loans, and banking services that align with clients&rsquo; financial needs</li>
<li>Partner with the Branch Manager to achieve budgeted targets for deposit growth, loan production, and non-interest income</li>
<li>Monitor and manage bank expenses in alignment with branch goals</li>
<li>Demonstrate strong operational discipline to minimize risk exposure and maintain high-quality production</li>
<li>Proactively refer clients to bank partners to generate additional revenue opportunities</li>
</ul><div><b>Ensure Consistent Delivery of a Superior Customer Experience</b></div>
<ul><li>Model exceptional customer service behaviors and set expectations for the retail bank team</li>
<li>Collaborate with the Branch Manager to cultivate a welcoming, engaging, and professional environment for both clients and team members</li>
<li>Take ownership of escalated client concerns and ensure timely resolution and follow-through</li>
<li>Perform teller functions as needed to support branch operations</li>
<li>Approve transactions for other employees within assigned authority limits</li>
</ul><div><b>Maintain Compliance with Laws, Regulations, and Bank Policies</b></div>
<ul><li>Understand and comply with all applicable laws and regulations, including but not limited to the Equity Bank Business Ethics and Conduct Policy, Bank Secrecy Act (BSA), Anti-Money Laundering (AML) requirements, Information Security policies, and Suspicious Activity Reporting (SAR) procedures</li>
<li>Adhere to deposit account opening standards and internal suspicious activity referral processes, as applicable to the role</li>
<li>Develop an understanding of normal client account activity to assist with fraud and risk prevention</li>
<li>Complete all required compliance and regulatory training on a timely basis.</li>
<li>Support the Branch Manager in ensuring team-wide compliance with applicable laws, regulations, and internal policies</li>
<li>This position requires the employee to obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations</li>
</ul><div><b>Required Skills &amp; Education</b></div>
<div></div><div><b>Requirements</b></div>
<ul><li>High School Diploma or equivalent</li>
<li>Strong interpersonal, verbal, and written communication skills</li>
<li>Proficiency with Windows-based computer systems</li>
<li>Ability to maintain a high level of confidentiality and professionalism</li>
<li>Strong attention to detail with effective organizational and time-management skills</li>
<li>Ability to collaborate effectively with a team to identify and implement solutions</li>
<li>Availability to travel to Wichita, Kansas during the first week of employment for required week-long training</li>
</ul><div><b>Preferred</b></div>
<ul><li>Previous retail banking or financial services experience</li>
<li>Prior leadership, coaching, or supervisory experience</li>
<li>Experience with sales management routines and performance coaching</li>
<li>Knowledge of retail banking products, services, and regulatory requirements</li>
</ul><div><b>Who We Are</b></div>
<div>Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma.</div>
<div></div><div>At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We&rsquo;re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.</div>
<div></div><div>Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.</div>
<div></div><div><b>What&rsquo;s in it for you?</b></div>
<div>We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.</div>
<div></div><div><b>Benefits Available:</b></div>
<ul><li>Health, Dental &amp; Vision Insurance</li>
<li>Group Life &amp; Long-Term Disability Insurance</li>
<li>Flexible Spending &amp; Health Savings Accounts</li>
<li>Group Cancer Insurance</li>
<li>401(K) Retirement Plan w/Company Match</li>
<li>Generous Vacation &amp; Sick Time</li>
<li>Employee Stock Purchase Plan (ESPP)</li>
<li>Pet Insurance</li>
<li>Retail Banking Benefits</li>
</ul><div><b>Find your future at Equity Bank!</b></div>
<div><i>The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.</i></div>
<div></div><div><b>Physical Requirements</b></div>
<div><i>This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.</i></div>
<div></div><div><b>Work Environment</b></div>
<div><i>This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.</i></div>
<div></div><div><b><i>Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant&rsquo;s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></b></div></div>

Customer Service Manager - Wichita, KS (Rock)

Burke & Herbert Bank & Trust

<div><p><b>CLASSIFICATION</b></p><p>
Exempt</p><p></p><p><b><br>
REPORTS TO</b></p><p>
Area Manager</p><p><b>
JOB DESCRIPTION</b></p><p><b>
Summary/Objective</b></p><p>
Leads a branch team in delivering the Bank&rsquo;s brand promise and in meeting the Bank&rsquo;s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations.</p><p><b><br>
Essential Functions</b></p><div><ul><li>
Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank&rsquo;s branches.</li><li>
Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.</li><li>
Motivates team members to achieve assigned sales goals.</li><li>
Serves as a role model for team members and colleagues in the delivery of the Bank&rsquo;s brand promise.</li><li>
Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer.</li><li>
Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.</li><li>
Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.</li><li>
Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.</li><li>
Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.</li><li>
Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke &amp; Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.</li><li>
Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities.</li><li>
Solves complex customer servicing issues and handles difficult customers effectively.</li><li>
Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.</li><li>
Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate.</li><li>
Prepares information/reports on branch performance/market trends as requested by senior management.</li><li>
Attends educational functions, classes, and training and development sessions as assigned by Senior Management.</li><li>
The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.</li></ul></div><p></p><p><b><br>
Skills/Abilities</b></p><div><ul><li>
Strong coaching, motivational, and training skills focusing on sales, service and operations.</li><li>
Excellent oral and written communication skills.</li><li>
Strong organizational skills.</li><li>
Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.</li><li>
Strong analytical and decision-making skills.</li><li>
Ability to resolve problems effectively and efficiently.</li><li>
Strong ability to handle difficult customers.</li><li>
Strong knowledge of bank products and services and branch operations.</li></ul></div><p></p><p><b><br>
Education and Experience</b></p><div><ul><li>
Bachelor&rsquo;s Degree preferred.</li><li>
Five plus years of commercial branch banking experience.</li><li>
Basic Microsoft Office and Internet Skills.</li></ul></div><p></p><p><b><br>
Supervisory Responsibility</b></p><p>
This position has supervisory responsibilities.</p><p></p><p><b><br>
Work Environment</b></p><p>
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.</p><p></p><p><b><br>
Physical Demands</b></p><p>
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.</p><p></p><p><b><br>
Travel</b></p><p>
Travel may be required for this position.</p><p></p><p><b><i><br>
Equal Employment Opportunity/M/F/disability/protected veteran status</i></b></p><p></p><p><br>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div>

Community Bank Manager

<div><h1 class="jobSectionHeader"><b>Description</b></h1><p><b>
Summary:
</b></p><p>Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.</p><p></p><p><b>
Duties &amp; Responsibilities:</b></p><ul><li>
Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.</li><li>
Leading team to provide excellent customer service and effectively resolve customer issues.</li><li>
Leveraging available tools and technology to identify and present sales and service opportunities.</li><li>
Maintaining knowledge and educates team on all products, services, technology and policies.</li><li>
Maintaining active involvement in the community, and develops key business and community relationships.</li><li>
Developing key internal partnerships to drive business in market area.</li><li>
Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington&rsquo;s culture.</li><li>
Garnering resources required to support team.</li><li>
Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.</li><li>
Understanding branch sales, service, operations and financial performance.</li><li>
Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.</li><li>
Performing other duties as assigned.</li></ul><p></p><p><b>
Basic Qualifications:</b></p><ul><li>
High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Bachelor's Degree and previous management experience.</li><li>
Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.</li><li>
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Comfort with technology such as mobile services and online banking services.</li><li>
Knowledge of consumer and business deposit products.</li><li>
Ability to develop, influence, inspire and motivate colleagues to increase retention.</li></ul><p><b><br>
Exempt Status: (Yes</b> = not eligible for overtime pay) (<b>No</b> = eligible for overtime pay)</p>
Yes<p></p><p><b>
Workplace Type:</b></p>
Office<p></p><p>
Our Approach to <b>Office </b>Workplace Type</p><p></p><p>
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.</p><p></p><p>
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.</p><p></p><p>
Huntington is an Equal Opportunity Employer.</p><p></p><p>
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.</p><p></p><p><b>
Note to Agency Recruiters:</b> Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</p></div><p></p>

Branch Manager- Hillcrest Branch, Spartanburg SC

Santander Consumer Bank

<div><b>It Starts Here:</b><p></p><p>
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what&rsquo;s possible. This is more than a strategic shift. It&rsquo;s a chance for driven professionals to grow, learn, and make a real difference.</p><p></p><p>
If you are interested in exploring the possibilities <b>We Want to Talk to You!</b></p><p></p><p><b>
The Difference You Make:</b><br>
As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members.</p><p></p><ul><li>
Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction.</li><li>
Develop and implement sales strategies to grow revenue and market share.</li><li>
Motivate sales teams to effectively manage a pipeline of prospects and customers.</li><li>
Engage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity.</li><li>
Analyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency.</li><li>
Coach and develop team members, setting clear expectations, enhancing performance and fostering professional development.</li><li>
Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch.</li><li>
Accountable for managing branch scheduling to balance branch needs with employee availability.</li><li>
Utilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes.</li><li>
Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service.</li><li>
Manage escalated customer problems and provide effective solutions.</li><li>
Communicate clearly and effectively with customers in person, over the phone, or through digital channels.</li><li>
Accountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements.</li><li>
Responsibilities may extend to supporting nearby branch locations based on business necessity.</li></ul><p></p><p><b>
What You Bring:</b><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><ul><li>
High school diploma, GED - Required.</li><li>
Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred.</li></ul><ul><li>
3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR)</li><li>
5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR)</li><li>
12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND)</li><li>
3+ Years Experience selling products and/or services in an incentive-based environment - Required.</li></ul><ul><li>
Proven experience in a sales leadership role, preferably as a Branch Manager or similar position.</li><li>
Proven relationship-building skills and a customer-centric approach.</li><li>
Excellent leadership and team management skills.</li><li>
Excellent customer service skills and a passion for helping others.</li><li>
Strong problem-solving skills with a proactive approach to issue resolution.</li><li>
Experience in coaching and developing team members.</li><li>
Excellent communication, consultative and influence skills both verbal and written.</li><li>
Ability to educate and connect customers to technology and share the value of digital tools and platforms.</li><li>
Ability to make data-driven decisions to improve performance and operational outcomes.</li><li>
Establishes and maintains effective working relationships.</li><li>
Ability to create a positive work environment and drive employee engagement.</li><li>
Strong knowledge of company policy, compliance regulations, risk management and loss prevention.</li><li>
Ability to work in a fast-paced environment and manage multiple priorities.</li><li>
Ability to interact with integrity and professionalism with customers and employees.</li><li>
Computer proficiency and basic math skills.</li><li>
Ability to work branch hours, which can include weekends and evenings.</li></ul><p></p><p><b>
Certifications:</b></p><p></p><ul><li>
No Certifications listed for this job.</li></ul><p></p><p><b>
It Would Be Nice For You To Have:</b></p><p></p><ul><li>
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.</li><li>
Experience in Microsoft Office products.</li></ul><p></p><p><b>
What Else You Need To Know:</b></p><p>
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.</p><p></p><p><b>
Base Pay Range:</b></p><p>
Minimum:</p>
$60,000.00 USD<div><div><div><div><div><div><div><p>
Maximum:</p></div></div></div></div></div></div></div>
$102,500.00 USD<p></p><p><b><br>
We Value Your Impact:</b></p><p>
Your contribution matters and it&rsquo;s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)</p><p></p><p><b>
Risk Culture:</b></p><p>
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.</p><p></p><p><b><br>
EEO Statement:</b></p><p>
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.<br>
<br>
<b>Working Conditions:</b></p><p>
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.<br>
<br>
<b>Employer Rights:</b></p><p>
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.</p><p></p><p><b>
What</b><b> To Do Next</b><b>:</b></p><p>
If this sounds like a role you are interested in, then please apply.</p><p></p><p>
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.</p></div>

Branch Manager, Schanck Road, Freehold, NJ

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