bank branch supervisor

Washington Trust Bank

<div><p><b>&quot;The culture here at WTB really is like no other company. I'm lucky to be able to be a part of such a family oriented organization, and I love welcoming people into it and showing them what makes this such a special place to work.&quot; - Becky Sechler, Director of Retail Banking and Client Delivery</b></p>
<p><b>
Location</b>: Sandpoint Branch - 509 N 5th Ave, Suite E, Sandpoint, ID 83864</p>
<p><b>
Schedule:</b><b> </b>Monday through Friday, 8:15am &ndash; 5:15pm. Schedule may vary, must be flexible.</p>
<p><b>
Essential Functions</b></p>
<p>
Primary time allocation is dedicated to managing and supporting implementation of sales and service activities in the branch. Coaches to all corporate sponsored training programs. Partners with branch manager to provide sales support, training, coaching, mentoring and development to all branch staff. Ensures that core competency and development plan documentation for all staff is completed. Responsible for marketing Washington Trust banking products and services including preparing for client calls, making sales calls, and call follow-up. Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships; asks Center of Influence (COI) and other referrals sources and all new clients for referrals. Meets regularly with Branch Manager to give feedback on branch strategies and plan for further growth of the branch. Perform compliance and risk management duties as required or assigned.</p>
<p>
Sales and Business Development</p>
<ul>
<li>Co-manages and motivates team to achieve sales goals and activities.</li>
<li>Conducts periodic sales, one-on-one, and all-staff meetings.</li>
<li>Participating and promoting team involvement in community organizations and business development activities when appropriate.</li>
<li>Partners with the Branch Manager in the implementation of sales processes, which includes taking the lead and managing sales goals and initiatives.</li>
<li>Contributes to the achievement of the branch and market goals.</li>
<li>Participating and promoting team involvement in community organizations and business development activities when appropriate.</li>
<li>Drives goal planning and developing strategies for the branch.</li>
</ul>
<p>Service</p>
<ul>
<li>Takes ownership and emulates the highest level of client service in all situations. Demonstrates a high level of product knowledge.</li>
<li>Ensures professionalism and service expectations are aligned with corporate standards and followed by all branch personnel.</li>
<li>Maintains a high level of product knowledge and client service skills based on completion of internal and approved external training programs. Keeps up to date with changes to products and services.</li>
<li>Works with other managers and staff to exceed client needs in a responsive, efficient manner across department lines.</li>
<li>Ensures and coordinates daily operation of cash and teller functions, as well as Personal Banker functions with accuracy and efficiency.</li>
<li>Works with the manager to provide administrative and operational direction and support for the branch.</li>
<li>Provides professional financial advice, guidance, and solutions through staff and directly to clients.</li>
</ul>
<p>Training, Development and Leadership</p>
<ul>
<li>Coaches to all corporate sponsored training programs.</li>
<li>Directly conducts coaching with the personal banker, training, human resource functions and staff development activities.</li>
<li>Ensure that core competency and development plan documentation for all staff is completed.</li>
<li>Provides sales support, training, coaching, mentoring, and development to all branch staff.</li>
<li>Works with regional manager, when necessary and human resources in recruitment and hiring process.</li>
</ul>
<p>Compliance and Risk Management</p>
<ul>
<li>Performs compliance and risk management duties as required or assigned.</li>
<li>Ultimately responsible for all regulatory and compliance activity within the branch including overseeing of the branch audit.</li>
<li>Incorporates effective internal controls into all relevant work processes. Maintains a comprehensive understanding of internal controls, focusing specifically on key controls.</li>
<li>Ensures timely updates to internal controls documentation when changes occur in risk parameters and/or workflow.</li>
<li>Accountable for complying with bank policies and procedures, and governmental regulatory requirements as written in bank policy and procedure documentation.</li>
<li>Manage branch to proactively identify and prevent fraud situations.</li>
<li>Train teams to identify and manage risk effectively, staying current on fraud and risk trends to minimize impact to the bank and clients.</li>
<li>Ensure teams are equipped with the necessary tools and knowledge to proactively mitigate risk-related situations.</li>
</ul>
<p>Administrative</p>
<ul>
<li>Acts as the Compliance Representative and facilitates appropriate compliance information at regular Assistant Manager meetings. Conducts the necessary spot checks and training for audits for the branches. Adheres to bank policy manual.</li>
<li>Partners with Branch Manager to analyze workloads and workflows, designing and implementing best practices which define the most efficient way to conduct specific processes as well as continually upgrading and evaluating processes.</li>
<li>Manage branch to proactively educate, identify and prevent fraud situations.</li>
<li>Responsible for adhering and managing team to bank security and dual control policies.</li>
<li>Research and troubleshoot complex issues.</li>
<li>Demonstrates positive leadership behaviors through team motivation and development while leading by example.</li>
<li>Acts as the branches&rsquo; primary operation contact providing daily support to branches in problem resolution relative to policies, procedures, compliance, technical and operational issues, as well as business and personal document interpretation.</li>
<li>Maintains responsibility for managing personal bankers and other branch staff as assigned by the Branch Manager.</li>
<li>Directly delivers coaching and training of job expectations, Human Resource functions, and staff development activities.</li>
<li>Manages performance review documentation, development and delivery to Personal Bankers. Will assist with Personal Banker performance management.</li>
<li>Partners with Branch Manager and Human Resources in recruitment and hiring process.</li>
<li>Manages client base to meet bank income goals. Directly responsible for maintaining reasonable fee waiver and budgetary expectations, as assigned by Branch Manager.</li>
<li>Accountable for complying with bank policies and procedures, and governmental regulatory requirements as written in bank policy and procedure documentation.</li>
<li>Conducts other duties as assigned by the Branch Manager.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Excellent verbal, written and interpersonal communication skills.</li>
<li>Goal oriented, self-motivated and enthusiastic.</li>
<li>Ability to sell products &amp; services to clients.</li>
<li>Ability to prioritize workflow, solve client or staff problems, and manage multiple tasks.</li>
<li>Required to maintain the security and confidentiality of Bank and client information.</li>
<li>Strong leadership skills including team recognition, motivation and conflict resolution.</li>
<li>Completion of all appropriate Sales, Service, Employee Retention and Management training.</li>
<li>May be required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System &amp; Registry (NMLS).</li>
<li>Bilingual candidates preferred but not required.</li>
</ul>
<p>Join us in one of our 40+ Washington, Idaho, or Oregon branches as we work toward maintaining a strong, trust-based community in our branches, our bank, with our clients, and in our greater communities.</p><br>
<p></p>
<p><b>
Pay Range:</b> $25.44 to $38.16 per hour</p>
<p>
Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.</p>
<p><b>
What Our Culture Can Offer You</b>:</p>
<p>
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.</p>
<p>
Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.</p></div>

Assistant Branch Manager

Glacier Bancorp

<div><b>About The Role</b><div><br>
Join one of the best banks in Arizona. Foothills Bank has been on the list of Top Companies to Work for in Arizona for 5 years in a row! Learn More About Our Recognitions!</div><div></div><div><b><br>
SUMMARY:</b></div><div></div><div><br>
The Assistant Branch Manager (ABM) will provide supervision and leadership for Tellers and New Account Representatives. This person must have the ability to communicate effectively while working quickly and accurately.</div><div></div><div><br>
The ABM will have extensive contact with customers, vendors, the public, and bank staff and will interact in a professional and courteous manner and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Also, will implement, communicate, and manage branch-related operational policies and procedures under the direction of the Branch Manager.</div><div><br>
</div><div><b>DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Represent the Bank in a professional manner which includes a professional image, confidentiality, a &ldquo;consider it done&rdquo; attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs</li><li>
Provide superior internal and external customer service while demonstrating self-governance, courtesy, and respect toward external customers as well as organization personnel</li><li>
Keep management appropriately informed of significant issues, problems and complaints</li><li>
Supervise Tellers and New Accounts Representatives</li><li>
Resolve customer concerns/complaints, maintain appropriate contact with customers through verbal and written communication</li><li>
Monitor hourly employees&rsquo; time/schedule and time sheets</li><li>
Complete Annual Performance Evaluations for each branch staff member</li><li>
Conduct monthly certifications</li><li>
Complete month-end reporting, including, but not limited to, balancing teller differences, closed accounts, manager&rsquo;s and security reports</li><li>
Conduct weekly/monthly staff meetings</li><li>
Perform all Teller functions, including, but not limited to, processing deposits, withdrawals, loan payments, stop payments, selling cashier checks and money orders, processing account holds</li><li>
Perform or assist with all personal bank functions, including, but not limited to opening variety of accounts (checking, savings, business, IRA, CD, HSA, Safe Deposit Boxes), account maintenance, create and troubleshoot online banking accounts, ordering checks and debit cards, processing bankcard disputes</li><li>
Refer customers and prospects to bank services, explaining a variety of account types and services</li><li>
Assist Branch Manager to achieve all annual growth objectives and other projects and responsibilities as needed</li><li>
Participate in projects and assignments, which may include obtaining information and research from a variety of sources</li><li>
May originate consumer loans; maintain up to date training and adhere to loan compliance standards</li><li>
Complete required bank trainings courses within assigned time frames</li><li>
Regular and predictable attendance is an essential function of this job.</li><li>
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control</li><li>
May be required to work at other Foothills Bank branches due to staffing shortages</li><li>
Participate in community service and bank-sponsored activities</li><li>
Attend and participate in meetings as required</li><li>
Keep work area tidy</li><li>
Additional duties as requested or assigned</li></ul>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b></div><ul><li>
High school diploma or equivalent
</li><li>A minimum of 5 years&rsquo; experience in banking</li><li>
Previous supervisor experience preferred</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILL, ABILITY:</b></div><ul><li>
Demonstrated effective interpersonal relationships and teamwork.</li><li>
Professional verbal and written communication skills.</li><li>
Strong interpersonal skills, using considerable tact, diplomacy, and judgment.</li><li>
Strong organizational, customer service, communication, and decision-making skills.</li><li>
Able to maintain confidential and sensitive information.</li><li>
Experience working with all levels of employees and external customers.</li><li>
Well-organized with ability to prioritize and multi-task in a fast-paced work environment.</li><li>
Ability to communicate, both orally and in writing, with others in the Bank to perform effective reviews and to report the results.
</li><li>Ability to respond to common inquiries of complaints of customers, regulatory agencies, or members of the business community.</li><li>
Sufficient banking, organizational and technical skills to assist in performing all required reviews.</li></ul><div></div><div><b><br>
WORK ENVIRONMENT:</b></div><div></div><div><br>
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.</div><div></div><p><br>
Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.</p><div></div><div><b><br>
PHYSICAL DEMANDS:</b></div><div></div><p><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><br>
</p><p>While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</p><p><br>
</p><p>Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p></p><p><br>
Specific lifting abilities required by this job include: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.</p><p></p><p><br>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><br>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Foothills Bank

<div>About the Role:
<div>
Join one of the best banks in Arizona. Foothills Bank has been on the list of Top Companies to Work for in Arizona for 5 years in a row! Learn More About Our Recognitions!</div><div></div><div><b><br>
SUMMARY:</b></div><div></div><div><br>
The Assistant Branch Manager (ABM) will provide supervision and leadership for Tellers and New Account Representatives. This person must have the ability to communicate effectively while working quickly and accurately.</div><div></div><div><br>
The ABM will have extensive contact with customers, vendors, the public, and bank staff and will interact in a professional and courteous manner and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Also, will implement, communicate, and manage branch-related operational policies and procedures under the direction of the Branch Manager.</div><div><br>
</div><div><b>DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Represent the Bank in a professional manner which includes a professional image, confidentiality, a &ldquo;consider it done&rdquo; attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs</li><li>
Provide superior internal and external customer service while demonstrating self-governance, courtesy, and respect toward external customers as well as organization personnel</li><li>
Keep management appropriately informed of significant issues, problems and complaints</li><li>
Supervise Tellers and New Accounts Representatives</li><li>
Resolve customer concerns/complaints, maintain appropriate contact with customers through verbal and written communication</li><li>
Monitor hourly employees&rsquo; time/schedule and time sheets</li><li>
Complete Annual Performance Evaluations for each branch staff member</li><li>
Conduct monthly certifications</li><li>
Complete month-end reporting, including, but not limited to, balancing teller differences, closed accounts, manager&rsquo;s and security reports</li><li>
Conduct weekly/monthly staff meetings</li><li>
Perform all Teller functions, including, but not limited to, processing deposits, withdrawals, loan payments, stop payments, selling cashier checks and money orders, processing account holds</li><li>
Perform or assist with all personal bank functions, including, but not limited to opening variety of accounts (checking, savings, business, IRA, CD, HSA, Safe Deposit Boxes), account maintenance, create and troubleshoot online banking accounts, ordering checks and debit cards, processing bankcard disputes</li><li>
Refer customers and prospects to bank services, explaining a variety of account types and services</li><li>
Assist Branch Manager to achieve all annual growth objectives and other projects and responsibilities as needed</li><li>
Participate in projects and assignments, which may include obtaining information and research from a variety of sources</li><li>
May originate consumer loans; maintain up to date training and adhere to loan compliance standards</li><li>
Complete required bank trainings courses within assigned time frames</li><li>
Regular and predictable attendance is an essential function of this job.</li><li>
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control</li><li>
May be required to work at other Foothills Bank branches due to staffing shortages</li><li>
Participate in community service and bank-sponsored activities</li><li>
Attend and participate in meetings as required</li><li>
Keep work area tidy</li><li>
Additional duties as requested or assigned</li></ul>
About You:
<div><b>
QUALIFICATIONS:</b></div><ul><li>
High school diploma or equivalent
</li><li>A minimum of 5 years&rsquo; experience in banking</li><li>
Previous supervisor experience preferred</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILL, ABILITY:</b></div><ul><li>
Demonstrated effective interpersonal relationships and teamwork.</li><li>
Professional verbal and written communication skills.</li><li>
Strong interpersonal skills, using considerable tact, diplomacy, and judgment.</li><li>
Strong organizational, customer service, communication, and decision-making skills.</li><li>
Able to maintain confidential and sensitive information.</li><li>
Experience working with all levels of employees and external customers.</li><li>
Well-organized with ability to prioritize and multi-task in a fast-paced work environment.</li><li>
Ability to communicate, both orally and in writing, with others in the Bank to perform effective reviews and to report the results.
</li><li>Ability to respond to common inquiries of complaints of customers, regulatory agencies, or members of the business community.</li><li>
Sufficient banking, organizational and technical skills to assist in performing all required reviews.</li></ul><div></div><div><b><br>
WORK ENVIRONMENT:</b></div><div></div><div><br>
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.</div><div></div><p><br>
Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.</p><div></div><div><b><br>
PHYSICAL DEMANDS:</b></div><div></div><p><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><br>
</p><p>While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</p><p><br>
</p><p>Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p></p><p><br>
Specific lifting abilities required by this job include: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.</p><p></p><p><br>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p>
What We Offer:
<div><b>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Emirates Islamic

<div><p>To comply with country regulations, we are looking for UAE talent to fill this role.
</p><p><b>Job Responsibility:
</b></p><ul><li>The Branch Manager has direct accountability of the branch financial performance, operational control and delivery of satisfactory customer service.
</li><li>The responsibility span across all segments of Retail Banking, personal, priority and SME.
</li><li>Meet Branch business and financial targets, improve branch performance and cross sell ratio.
</li><li>Operational control &amp; adherence to policy &amp; process / compliance to minimum losses and safeguard the bank from any potential loss.
</li><li>Authorize to approve / delegate power needed to effect high value/high risk transaction as per compliance and authority matrix.
</li><li>Consistent superior service delivery to ensure customer satisfaction and retention.
</li><li>Recommend and seek approval for business proposal with significant financial impact.
</li><li>Enhance customer experience and ensure delivery of service of high standard to customer.
</li><li>Motivate, develop and build strong sense of team work through training/coaching and job rotation
</li><li>Manage staff effectively to save manpower through increased productivity
</li></ul><p><b>Job Skills &amp; Qualifications:
</b></p><ul><li>Bachelor graduate
</li><li>5 years of stretched experience (Mandatory 5 years in Banking Supervisory levels)
</li><li>UAE National with Family Book
</li></ul><p><b>What we offer you:
</b></p><ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Branch Manager - Al Ain (UAE Nationals Only)

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.<br>
<br>
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.<br>
<br>
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.<br>
<br>
<b>Job responsibilities
</b></div><div><ul><li>Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.</li>
<li>Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.</li>
<li>Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.</li>
<li>Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.</li>
<li>Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.</li>
<li>Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
</li><li>Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.</li>
</ul></div><div><b>Required qualifications, capabilities, and skills</b></div><div>
<ul><li>You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.</li>
<li>You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
</li><li>You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.</li>
<li>You have a strong passion for educating the branch team and partners, helping them stay connected and informed.</li>
<li>You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.</li>
<li>You have 1+ years of retail banking experience.</li>
<li>You have a high school degree, GED, or foreign equivalent.</li>
<li>You have the ability to work branch hours including weekends and evenings.</li>
</ul></div><div><b>Preferred qualifications, capabilities, and skills</b></div><div>
<ul><li>You have 6+ months of Associate Banker (Teller) experience.
</li><li>You have a college degree or military equivalent.
</li></ul></div><div><b>Training and Travel Requirement</b></div><div>
<ul><li>You&rsquo;ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
</li><li>You&rsquo;ll need to be able to travel as required for in-person training and meetings.
</li></ul></div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Branch Operations Lead - Orange and Sullivan County, New York

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a dynamic and motivated Assistant Branch Manager to join our team in Abu Dhabi, United Arab Emirates. As part of our commitment to Emiratisation, this position is specifically designed for UAE nationals. The successful candidate will play a crucial role in supporting the Branch Manager in overseeing daily operations, driving business growth, and ensuring exceptional customer service.
 <br/>
 <br/>
 <ul>
  <li>
   Assist the Branch Manager in developing and implementing strategies to achieve branch performance targets
  </li>
  <li>
   Oversee daily branch operations, ensuring compliance with bank policies and regulatory requirements
  </li>
  <li>
   Manage and mentor a team of banking professionals, fostering a culture of excellence and continuous improvement
  </li>
  <li>
   Analyze financial data and prepare reports to support decision-making processes
  </li>
  <li>
   Identify and pursue business development opportunities to expand the branch's customer base
  </li>
  <li>
   Resolve complex customer issues and maintain strong relationships with high-value clients
  </li>
  <li>
   Collaborate with other departments to streamline processes and enhance operational efficiency
  </li>
  <li>
   Implement and monitor risk management protocols to safeguard the branch's assets and reputation
  </li>
  <li>
   Participate in local community events and initiatives to promote the bank's brand and services
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   UAE national, in line with Emiratisation initiatives
  </li>
  <li>
   Bachelor's degree in Business Administration, Finance, or a related field
  </li>
  <li>
   Minimum of 3-5 years of experience in banking or financial services, with previous management or supervisory experience preferred
  </li>
  <li>
   Strong leadership skills with the ability to motivate and develop team members
  </li>
  <li>
   Excellent analytical and problem-solving skills, with a keen attention to detail
  </li>
  <li>
   Proficiency in financial analysis, reporting, and risk management
  </li>
  <li>
   Advanced customer relationship management skills
  </li>
  <li>
   In-depth knowledge of UAE banking regulations and practices
  </li>
  <li>
   Familiarity with Emiratisation policies and initiatives
  </li>
  <li>
   Proficiency in banking software and systems
  </li>
  <li>
   Excellent communication skills in both English and Arabic
  </li>
  <li>
   Professional banking certifications (e.g., CBA, CAMS) are highly desirable
  </li>
  <li>
   Demonstrated ability to work in a fast-paced, dynamic environment
  </li>
  <li>
   Strong ethical standards and commitment to maintaining confidentiality
  </li>
 </ul>
</div>


Assistant Branch Manager - Emiratised Role

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.<br>
<br>
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.<br>
<br>
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.<br>
<br>
<b>Job responsibilities
</b></div><div><ul><li>Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.</li><li>
Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.</li><li>
Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.</li><li>
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.</li><li>
Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.</li><li>
Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
</li><li>Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.</li><li>
You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
</li><li>You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.</li><li>
You have a strong passion for educating the branch team and partners, helping them stay connected and informed.</li><li>
You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.</li><li>
You have 1+ years of retail banking experience.</li><li>
You have a high school degree, GED, or foreign equivalent.</li><li>
You have the ability to work branch hours including weekends and evenings.</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
You have 6+ months of Associate Banker (Teller) experience.
</li><li>You have a college degree or military equivalent.
</li></ul></div><div><b>Training and Travel Requirement</b></div><div><ul><li>
You&rsquo;ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
</li><li>You&rsquo;ll need to be able to travel as required for in-person training and meetings.
</li></ul><p></p><p>FEDERAL DEPOSIT INSURANCE ACT:<br>
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase&rsquo;s review of criminal conviction history, including pretrial diversions or program entries.</p><p>
</p></div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Branch Operations Lead - Cohasset Rd and East Ave Branch - Chico, CA

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