bank manager

Bank Teller

ACCESSbank

<div>ACCESSbank is a locally owned community bank based in Omaha, built on strong relationships, high-touch service, and a deep commitment to the communities we serve. Since opening in 2007, we&rsquo;ve grown into a top 10 bank in our market while remaining intentionally local and people-first.
We&rsquo;re proud to be recognized as a Best Bank to Work For by American Banker, Best Bank by B2B Magazine, and a Forbes Best-in-State Bank. Most importantly, we&rsquo;re proud of the trust our clients place in us and the role our employees play in helping relationships and communities thrive.
Ready to jump into a new opportunity? ACCESSbank is hiring for a Universal Banker. Universal Bankers operate as relationship-focused, consultative professionals responsible for delivering a high-quality client experience across all interactions. While operational accuracy and transaction execution remain critical, success in this role is defined by the ability to engage clients in meaningful conversation, understand financial needs, and deliver tailored solutions that deepen relationships and enhance the overall client experience.
Primary responsibilities will include:
<ul><li>Deliver a welcoming and engaging experience by acknowledging clients promptly, using names when possible, and maintaining a positive, attentive presence</li><li>
Answer and manage incoming calls by actively assisting clients, resolving needs when possible, and ensuring a professional and supportive experience</li><li>
Engage clients in meaningful conversation to understand needs and provide appropriate support beyond the immediate transaction</li><li>
Process routine transactions accurately and efficiently, including deposits, withdrawals, transfers, and account servicing activities</li><li>
Use each interaction as an opportunity to build rapport and create a positive, personalized experience</li><li>
Maintain and balance cash drawer daily; assist with vault, ATM, and night depository functions as needed</li><li>
Execute branch operational tasks including branch capture, transaction processing, and system navigation</li><li>
Ensure compliance with all Bank policies, procedures, and applicable regulations, including BSA, CTR reporting, and KYC protocols</li><li>
Accurately process transactions within established authority limits, exercising sound judgment when exceptions arise</li><li>
Assist with basic account opening activities, including gathering client information, preparing documentation, and supporting account setup</li><li>
Engage clients in conversation to understand immediate needs and introduce appropriate products and services</li><li>
Provide a clear and positive onboarding experience, including basic education on account features and digital tools</li><li>
Begin developing consultative banking skills, including active listening, curiosity, and confidence in recommending solutions</li><li>
Apply sound judgment in client interactions, seeking to resolve needs at the point of contact whenever possible</li><li>
Demonstrate professionalism, integrity, and accountability in all interactions</li><li>
Support team operations and assist with additional branch responsibilities as needed</li></ul><ul><li>
High school diploma or equivalent experience.</li><li>
Six months to one year of banking or related experience in the sales or financial industry.</li><li>
Demonstrated excellent customer service and communication skills (written, verbal, listening).</li><li>
Effective selling, cross-selling, and referral skills</li><li>
Detail-oriented, well-organized, and the ability to work independently as well as part of a team.</li><li>
Self-motivated/takes initiative.</li><li>
Proficiency with computers.</li><li>
Ability to effectively work on multiple projects simultaneously, managing time and resources to ensure that work is completed efficiently and within established timeframes.</li></ul>
Why Join ACCESSbank
Growth &amp; Development 
Competitive compensation, strong benefits, and real opportunities to grow your career through learning, collaboration, and leadership support.
Community Commitment 
Paid volunteer hours, employee-led service initiatives, and meaningful investment in the communities we serve.
Local Decision-Making 
No distant headquarters and no majority owner. Decisions are made locally by people who know the market and care deeply about our clients and team.
The ACCESSway 
A shared commitment to integrity, teamwork, and delivering exceptional experiences for both clients and colleagues.
If you&rsquo;re looking for a workplace where relationships matter, your contributions are valued, and your work makes a difference, we invite you to explore a career with ACCESSbank.
This position is available at our Midtown location. If you are interested in this opportunity, follow this link:
https://www.paycomonline.net/v4/ats/web.php/portal/75D8B003B63F747E503B11AA805BB99A/jobs/368250
ACCESSbank is an EEO Employer/Vet/Disabled</div>

Universal Banker

Bank of Eastern Oregon Inc.

<div>
 
 About Us
 
 
 
 If you value small town/small city living and are passionate about serving your community, Bank of Eastern Oregon may be the place for you. We're looking for friendly, professional individuals who enjoy building relationships and supporting the unique needs of our agricultural communities. For over 80 years, we've been committed to growing alongside our customers - and it's never too late to join us in continuing that tradition of
 
 Growing Generations Together
 
 . Come be part of a team that believes in being a good neighbor and making a lasting impact.
 
 
 
 About The Position
 
 
 
 We are currently seeking a full-time
 
 Teller
 
 to join our team in
 
 John Day, OR
 
 . Don't have banking experience? No problem, we'll train you! Looking for someone excited to offer excellent customer service while assisting our customers with their banking needs. Previous cash handling experience and strong computer skills required.
 
 
 Applicants with prior banking experience in new accounts or as a personal banker may be hired as a Customer Service Rep, which works as a teller and new accounts representative and offers a different pay range.
 
 
 Persons in the Teller position process a variety of basic customer service account transactions. Provides prompt, courteous, and friendly service with highest level of confidentiality.
 
 
 Schedule for this position: 8:15 am - 5:15 pm, Monday-Friday; until 6:00 pm some Fridays.
 
 
 
 Benefits
 
 
 
 We offer a competitive benefits package of medical, dental, vision, health savings accounts, flexible spending accounts, Aflac products, long-term disability, life-insurance (group &amp; voluntary), 401(k) &amp; ESOP retirement plan with employer match, paid vacation &amp; sick time, 11 paid holidays, 1 birthday holiday, up to 20 hours of paid volunteer time, employer-paid Life Flight membership and bank logo wear.
 
 
 
 Bank of Eastern Oregon is an Equal Opportunity Employer of protected veterans, individuals with disabilities and all qualified candidates.
 
 
 
 Salary: $17.91 - $21.06 per hour
</div>

Independent Bank

<div><h4 class="jobSectionHeader">Be Proud, Be YOU, Be Independent!</h4><div> 

Are you an experienced Customer Service professional looking to progress in your career? If so, we need you!
</div>
<div>At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company.</div> 
 
About the Job: 

The Digital Banker I is the first step in a journey to create a fulfilling and rewarding career as a member of the Digital Banking team at Independent Bank. In this position, the DB1 will focus on learning and/or reviewing the basic banking functions, and the fundamental banking terms, products, and solutions offered by Independent Bank. Primary role is to service the customer through various digital channels, which include phone, email and online banking.

Why You Should Apply: 
<ul>
<li>Competitive compensation package.</li>
<li>Accommodating and flexible paid time off.</li>
<li>A knowledgeable, goal-driven, and exciting team of colleagues.</li>
<li>Exposure to different areas of banking and the ability to work with leaders within the industry.</li>
<li>Community-focused events and volunteer opportunities.</li>
</ul>
What You Will Do:
<ul>
<li>Services and provides solutions to Independent Bank clients in a friendly and efficient manner.</li>
<li>Provides support in a fast-paced environment.</li>
<li>Has a thorough understanding of how to solve complex issues through multiple customer communication channels.</li>
<li>Delivers financial solutions to clients utilizing the Independent Bank products and services.</li>
<li>Utilizes all available technology to perform daily tasks.</li>
<li>Understands the basic framework of Independent Bank products including but not limited to consumer and business accounts and digital banking.</li>
<li>Fully knowledgeable regarding bank policies and procedures.</li>
<li>Responsible for completing the modules and metrics of the position and continuing education as assigned through the Career Path.</li>
<li>Performs other related duties as assigned.</li>
</ul>
What We&rsquo;re Looking For:
<ul>
<li>High school diploma or equivalent education required.</li>
<li>Customer service and/or cash handling experience preferred but not required.</li>
<li>Excellent interpersonal, presentation and communication skills. This includes verbal and non-verbal forms of communication, email and phone etiquette and the ability to work cohesively as part of a team.</li>
<li>Able to thrive in a fast-paced and rapidly changing environment while maintaining a commitment to accuracy, timeliness and customer focus.</li>
<li>Full understanding of the Independent Bank customer service standards and following these standards daily.</li>
<li>Ability to adapt and adjust to new ideas, processes, workflows, and systems.</li>
</ul><div>Be Proud. Be YOU. Be Independent!</div>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Digital Banker

Webster First Federal Credit Union

<div>
 Job Title: Member Service Associate - Bank Teller
 
 
 Location: 29 Trolley Crossing Road Charlton, Massachusetts 01507 (onsite)
 
 
 Schedule: Scheduled shifts Monday-Saturday to support branch hours
 
 
 Reports to: Branch Manager
 
 
 Summary:
 
 
 Under the direction of branch management, the Member Service Associate is responsible for delivering exceptional member experience. The Member Service Associate will complete tasks including, but not limited to, sales and service activities, maintaining and balancing teller cash drawers, and processing transactions efficiently, professionally, and accurately. The Member Service Associate will uphold the credit union&rsquo;s quality standards and provide exceptional member service by identifying member needs, promoting credit union products and services, and supporting efforts for proactive activities that develop new business. The Member Service Associate will make sound decisions on the teller line that uphold WFFCU values and service expectations, and will adhere to all established policies, procedures, and compliance regulations.
 
 
 This is a full-time, fully benefitted, hourly position of up to 37.5 hours per week, with occasional overtime offered.
 
 
 Essential Duties and Responsibilities:
 
 
 <ul>
 <li>
 Assist with day-to-day branch operating policies, procedures, opening and closing, balancing drawers, and assisting members.
 </li>
 <li>
 Work as a teller on the frontline, assisting members with various account-related requests and services, such as opening accounts, wire transfers, savings bonds, foreign currency, stop payments, checks, inquiries about deposit products and service charges, ATM/debit cards, ATM proving, applications, usage, and limits, account transactions and updates, third party check verifications, notary public services, maintaining a cash drawer.
 </li>
 <li>
 Project a positive and professional attitude and maintain a neat and orderly work area at all times; address and/or escalate any member complaints as appropriate efficiently and knowledgeably and in adherence with WFFCU Member Service Standards and Telephone Etiquette Standards.
 </li>
 <li>
 Answer member inquiries regarding interest rates, service charges, and account histories, and ask discovery questions to cross-sell credit union products and services while complying with disclosure requirements, regulations, and consumer privacy policies.
 </li>
 <li>
 Scan and verify branch checks through Check 21 system.
 </li>
 <li>
 Escort appropriate WFFCU personnel into the vault and maintain dual controls for safe access including opening, setting timers, and closing the safe deposit vault (where applicable).
 </li>
 <li>
 Research and resolve member issues, acting as the liaison between other WFFCU departments.
 </li>
 <li>
 Research member questions regarding electronic funds transfers and initiate &ldquo;Reg E&rdquo; disputes when appropriate, including the completion of necessary documents and affidavits.
 </li>
 <li>
 Promote overall BSA compliance by adhering to all BSA and OFAC regulations specific to job function and by assisting the BSA Department as necessary with any departmental function-specific items.
 </li>
 <li>
 Actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for information security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE Act, regulations B, C, D, E CC, DD, and Z, as well as any training deemed necessary to promote adherence to applicable regulatory requirements.
 </li>
 <li>
 Perform other job-related duties as assigned.
 
 
 
 </li>
 </ul>
 Qualifications/Requirements:
 
 
 <ul>
 <li>
 High school diploma or equivalent, required; college degree or certification in a relevant field, preferred.
 </li>
 <li>
 Minimum of three years of experience in a customer service role; bank/credit union experience is preferred.
 </li>
 <li>
 Ability to complete simple math transactions, including addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.
 </li>
 <li>
 Ability to read, analyze, and interpret written and oral instruction.
 </li>
 <li>
 Ability to speak, read, and write English fluently, required - bilingual candidates are a plus.
 </li>
 <li>
 Ability to obtain and maintain Notary Public status, as requested.
 </li>
 <li>
 Excellent communication skills - ability to present information and respond to questions from members of management and credit union members professionally.
 </li>
 <li>
 Pleasant demeanor - ability to deliver exceptional member service externally and internally, and to work cooperatively with a diverse pool of colleagues and members.
 </li>
 <li>
 Ability to define problems, collect data, establish facts, and draw valid conclusions, and exercise good judgment, knowing when to pull in a supervisor for assistance.
 </li>
 <li>
 Proficient in computer / software programs, including Microsoft Office.
 </li>
 <li>
 Ability to appear for work, consistently, reliably, and dependably, as scheduled.
 
 
 
 </li>
 </ul>
 Physical Demands &amp; Work Environment:
 
 
 This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 Pay Range:
 
 Salary Band 1, $18 - $22 / hour
 
 
 
 Note:
 
 This range reflects the full salary band for positions at this level. Individual compensation is determined based on experience, skills, and internal equity.
 
</div>

<div>
 Job Title: Member Service Associate - Bank Teller
 
 
 Location: 65 North Street Fitchburg, Massachusetts 01420
 
 
 Schedule: Scheduled shifts Monday-Saturday to support branch hours
 
 
 Reports to: Branch Manager
 
 
 Summary:
 
 
 Under the direction of branch management, the Member Service Associate is responsible for delivering exceptional member experience. The Member Service Associate will complete tasks including, but not limited to, sales and service activities, maintaining and balancing teller cash drawers, and processing transactions efficiently, professionally, and accurately. The Member Service Associate will uphold the credit union&rsquo;s quality standards and provide exceptional member service by identifying member needs, promoting credit union products and services, and supporting efforts for proactive activities that develop new business. The Member Service Associate will make sound decisions on the teller line that uphold WFFCU values and service expectations, and will adhere to all established policies, procedures, and compliance regulations.
 
 
 This is a full-time, fully benefitted, hourly position of up to 37.5 hours per week, with occasional overtime offered.
 
 
 Essential Duties and Responsibilities:
 
 
 <ul>
 <li>
 Assist with day-to-day branch operating policies, procedures, opening and closing, balancing drawers, and assisting members.
 </li>
 <li>
 Work as a teller on the frontline, assisting members with various account-related requests and services, such as opening accounts, wire transfers, savings bonds, foreign currency, stop payments, checks, inquiries about deposit products and service charges, ATM/debit cards, ATM proving, applications, usage, and limits, account transactions and updates, third party check verifications, notary public services, maintaining a cash drawer.
 </li>
 <li>
 Project a positive and professional attitude and maintain a neat and orderly work area at all times; address and/or escalate any member complaints as appropriate efficiently and knowledgeably and in adherence with WFFCU Member Service Standards and Telephone Etiquette Standards.
 </li>
 <li>
 Answer member inquiries regarding interest rates, service charges, and account histories, and ask discovery questions to cross-sell credit union products and services while complying with disclosure requirements, regulations, and consumer privacy policies.
 </li>
 <li>
 Scan and verify branch checks through Check 21 system.
 </li>
 <li>
 Escort appropriate WFFCU personnel into the vault and maintain dual controls for safe access including opening, setting timers, and closing the safe deposit vault (where applicable).
 </li>
 <li>
 Research and resolve member issues, acting as the liaison between other WFFCU departments.
 </li>
 <li>
 Research member questions regarding electronic funds transfers and initiate &ldquo;Reg E&rdquo; disputes when appropriate, including the completion of necessary documents and affidavits.
 </li>
 <li>
 Promote overall BSA compliance by adhering to all BSA and OFAC regulations specific to job function and by assisting the BSA Department as necessary with any departmental function-specific items.
 </li>
 <li>
 Actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for information security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE Act, regulations B, C, D, E CC, DD, and Z, as well as any training deemed necessary to promote adherence to applicable regulatory requirements.
 </li>
 <li>
 Perform other job-related duties as assigned.
 
 
 
 </li>
 </ul>
 Qualifications/Requirements:
 
 
 <ul>
 <li>
 High school diploma or equivalent, required; college degree or certification in a relevant field, preferred.
 </li>
 <li>
 Minimum of three years of experience in a customer service role; bank/credit union experience is preferred.
 </li>
 <li>
 Ability to complete simple math transactions, including addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.
 </li>
 <li>
 Ability to read, analyze, and interpret written and oral instruction.
 </li>
 <li>
 Ability to speak, read, and write English fluently, required - bilingual candidates are a plus.
 </li>
 <li>
 Ability to obtain and maintain Notary Public status, as requested.
 </li>
 <li>
 Excellent communication skills - ability to present information and respond to questions from members of management and credit union members professionally.
 </li>
 <li>
 Pleasant demeanor - ability to deliver exceptional member service externally and internally, and to work cooperatively with a diverse pool of colleagues and members.
 </li>
 <li>
 Ability to define problems, collect data, establish facts, and draw valid conclusions, and exercise good judgment, knowing when to pull in a supervisor for assistance.
 </li>
 <li>
 Proficient in computer / software programs, including Microsoft Office.
 </li>
 <li>
 Ability to appear for work, consistently, reliably, and dependably, as scheduled.
 
 
 
 </li>
 </ul>
 Physical Demands &amp; Work Environment:
 
 
 This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 Pay Range:
 
 Salary Band 1, $18 - $22 / hour
 
 
 
 Note:
 
 This range reflects the full salary band for positions at this level. Individual compensation is determined based on experience, skills, and internal equity.
 
</div>

Superior National Bank

<div>Department: Retail Banking
Reports To: Branch Manager
Supervises: None
Last Updated: 11.20.2024
Summary: Serves as a point of contact for customer experience-related activity for the branch, including teller transactions as well as proactive sales and service, for personal and business customers.
Major Duties &amp; Responsibilities:
<ul><li>Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records</li>
<li>Cash checks and process withdrawals after verification of signatures and balances</li>
<li>Receive, verify, and enter loan and other payments</li>
<li>Provide a complete range of customer services, including opening, maintaining, and closing accounts</li>
<li>Count, check, package, and order coins and currency</li>
<li>Balance cash drawer at the end of the shift/day</li>
<li>Relationship Building:
<ul><li>Drives branch growth through outbound prospecting and community engagement.</li>
<li>Consults with and advises customers about all bank products and services.</li>
<li>Uncovers needs for personal and business deposit accounts and loans after thorough needs-based consultation.</li>
<li>Interviews and gathers customer information, opens new deposit accounts.</li>
<li>Creates an enhanced customer experience with an &ldquo;all-in-one&rdquo; approach to relationship building.</li>
</ul></li><li>Electronic Banking:
<ul><li>Makes recommendations for personal and business electronic products, enrolling both personal and business customers</li>
<li>Demonstrates, onboards, and supports e-banking customers (ACH, wires, bill pay, mobile deposit, mobile banking, personal finance, remote deposit capture.)</li>
<li>Assists customer with self-service devices, whether in-person or remotely in a virtual capacity.</li>
<li>Other duties as assigned.</li>
</ul></li></ul>Education, Experience &amp; Requirements:
<ul><li>Bachelor&rsquo;s or Associate&rsquo;s Degree in finance field preferred or related experience</li>
<li>Successful completion of in-house training program</li>
<li>Experience in a banking/lending environment preferred</li>
</ul>
Physical &amp; Mental Demands:
<ul><li>Stand, walk, sit, stoop, reach with hands or arms, occasionally move up to 25 pounds, and use hands to finger, handle, or feel objects, tools, or controls</li>
<li>Talk, hear, write, read, type, understand technical manuals, manipulate numbers, and communicate effectively in person, on the phone, and via letter/e-mail</li>
<li>Effectively organize, prioritize, and complete work assignments, and deal with frequent and/or multiple interruptions</li>
<li>Learn duties/tasks in a reasonable amount of time</li>
<li>Perceive clearly at both close and long range, and possess adequate peripheral vision, depth perception, color distinction, and focusing ability</li></ul></div>

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