bank sales and service manager

First Citizens Bank

<div>Overview:
<div>
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.</div><div></div><div><br>
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.</div><div></div><div><b><br>
The successful candidate will demonstrate:</b></div><div></div><div><b><br>
Communication Skills - Interpersonal:</b> Comfortable and confident with proactively engaging in conversation</div><div></div><div><b><br>
Customer Service Skills:</b> Demonstrates professionalism and empathy in customer interactions</div><div></div><div><b><br>
Adaptability</b>: Has the ability to learn and adapt quickly to new information and technology</div><div></div><div><b><br>
Teamwork:</b> Strives to build strong working relationships with those on their team as well as cross-functional relationships</div><div></div><div><b><br>
Flexibility:</b> Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently</div><div></div><div><b><br>
Agility:</b> Able to process information and move quickly through problem resolution</div><div></div><div><b><br>
This role is part-time at 30 hours a week. The schedule is Monday - Friday 10-4</b></div>
Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<div>
High School Diploma or GED and experience of 6 months in customer service</div><div></div><div><br>
Preferred Area of Experience: Sales or banking</div><div></div><div><br>
Skill(s): Financial literacy, Knowledge of retail banking products and services</div><div></div><div><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Part-Time Sales & Service Representative (Bank Teller)

<div>Overview:
<div>
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.</div><div></div><div><br>
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.</div><div></div><div><br>
The successful candidate will demonstrate:</div><div><b>
Communication Skills - Interpersonal</b>: Comfortable and confident with proactively engaging in conversation</div><div><b>
Customer Service Skills:</b> Demonstrates professionalism and empathy in customer interactions</div><div><b>
Sales Skills:</b> Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist</div><div><b>
Adaptability:</b> Has the ability to learn and adapt quickly to new information and technology</div><div><b>
Teamwork:</b> Strives to build strong working relationships with those on their team as well as cross-functional relationships</div><div><b>
Flexibility: </b>Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently</div><br>
<div></div>
Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<div>
High School Diploma or GED and 6 months customer service, cash handling</div><div></div><div><br>
Preferred Area of Experience: Sales, prior banking experience</div><div></div><div><br>
Skill(s): Financial literacy, Knowledge of retail banking products and services</div><div></div><div><br>
The base pay for this position is generally between $20.00 to $27.00 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.</div><div></div><div><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Bank Sales & Service Representative (Universal Banker)

Digital HR Consultancy

<p><b>Location: </b>Riyadh, Saudi Arabia</p><p><b>Department: </b>Finance &amp; Sales Operations</p><p><b>Experience Required: </b>3&ndash;5 years (Preferably in trading, distribution, or B2B environment)</p><p><b>Job Summary:</b></p><p>We are looking for a reliable and detail-oriented <b>Branch Accountant</b> who can also provide <b>Sales Support</b> to ensure smooth branch operations. The ideal candidate will be primarily responsible for managing branch-level accounting activities while assisting the sales team with invoicing, order processing, and customer coordination.</p><p><b>Key Responsibilities:Accounting Responsibilities:</b></p><ul><li>Maintain and manage <b>daily branch accounts and financial transactions</b></li><li>Handle <b>accounts receivable &amp; payable</b> at branch level</li><li>Prepare and monitor <b>cash flow, petty cash, and bank reconciliations</b></li><li>Generate <b>financial reports</b> (daily, weekly, monthly) for head office</li><li>Ensure proper <b>documentation and record-keeping</b> of all financial transactions</li><li>Assist in <b>audits</b> and ensure compliance with company policies</li><li>Manage <b>VAT-related documentation and compliance (KSA regulations)</b></li></ul><p><b>Sales Support Responsibilities:</b></p><ul><li>Coordinate with sales team for <b>order processing and invoicing</b></li><li>Prepare <b>quotations, sales orders, and delivery documentation</b></li><li>Follow up with customers for <b>payments and order updates</b></li><li>Maintain <b>customer records and sales data</b></li><li>Support in resolving <b>billing and delivery issues</b></li><li>Assist in preparing <b>sales reports and performance tracking</b></li></ul><p><b>Key Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in <b>Accounting, Finance, or Commerce</b></li><li>3&ndash;5 years of experience in <b>accounting + sales coordination/support role</b></li><li>Strong knowledge of <b>accounts receivable, payable, and general accounting</b></li><li>Familiarity with <b>ERP systems (SAP, Oracle, or similar)</b></li><li>Good command of <b>MS Excel and reporting tools</b></li><li>Strong <b>communication and coordination skills</b></li><li>Ability to multitask and handle both <b>finance and sales operations</b></li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience in <b>Saudi Arabia / GCC market</b></li><li>Knowledge of <b>VAT regulations in KSA</b></li><li>Experience in <b>trading, distribution, or manufacturing sector</b></li><li>Professional certifications (ACCA, CMA, or equivalent) are a plus</li></ul><p><b>Key Competencies:</b></p><ul><li>Attention to detail</li><li>Organizational and time management skills</li><li>Strong coordination and teamwork</li><li>Problem-solving ability</li><li>Customer handling skills</li></ul><p><b>Salary &amp; Benefits:</b></p><ul><li>Competitive salary package</li><li>Medical insurance</li><li>Annual leave as per Saudi labor law</li><li>Other benefits as per company policy</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Your Age?</li><li>Your Location?</li><li>Your current salary?</li><li>Your expected salary?</li></ul><p>Experience:</p><ul><li>relevant: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Branch Accountant & Sales Support Executive

Washington Trust Bank

<div><p><b>&quot;The culture here at WTB really is like no other company. I'm lucky to be able to be a part of such a family oriented organization, and I love welcoming people into it and showing them what makes this such a special place to work.&quot; - Becky Sechler, Director of Retail Banking and Client Delivery</b></p>
<p><b>
Location</b>: Sandpoint Branch - 509 N 5th Ave, Suite E, Sandpoint, ID 83864</p>
<p><b>
Schedule:</b><b> </b>Monday through Friday, 8:15am &ndash; 5:15pm. Schedule may vary, must be flexible.</p>
<p><b>
Essential Functions</b></p>
<p>
Primary time allocation is dedicated to managing and supporting implementation of sales and service activities in the branch. Coaches to all corporate sponsored training programs. Partners with branch manager to provide sales support, training, coaching, mentoring and development to all branch staff. Ensures that core competency and development plan documentation for all staff is completed. Responsible for marketing Washington Trust banking products and services including preparing for client calls, making sales calls, and call follow-up. Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships; asks Center of Influence (COI) and other referrals sources and all new clients for referrals. Meets regularly with Branch Manager to give feedback on branch strategies and plan for further growth of the branch. Perform compliance and risk management duties as required or assigned.</p>
<p>
Sales and Business Development</p>
<ul>
<li>Co-manages and motivates team to achieve sales goals and activities.</li>
<li>Conducts periodic sales, one-on-one, and all-staff meetings.</li>
<li>Participating and promoting team involvement in community organizations and business development activities when appropriate.</li>
<li>Partners with the Branch Manager in the implementation of sales processes, which includes taking the lead and managing sales goals and initiatives.</li>
<li>Contributes to the achievement of the branch and market goals.</li>
<li>Participating and promoting team involvement in community organizations and business development activities when appropriate.</li>
<li>Drives goal planning and developing strategies for the branch.</li>
</ul>
<p>Service</p>
<ul>
<li>Takes ownership and emulates the highest level of client service in all situations. Demonstrates a high level of product knowledge.</li>
<li>Ensures professionalism and service expectations are aligned with corporate standards and followed by all branch personnel.</li>
<li>Maintains a high level of product knowledge and client service skills based on completion of internal and approved external training programs. Keeps up to date with changes to products and services.</li>
<li>Works with other managers and staff to exceed client needs in a responsive, efficient manner across department lines.</li>
<li>Ensures and coordinates daily operation of cash and teller functions, as well as Personal Banker functions with accuracy and efficiency.</li>
<li>Works with the manager to provide administrative and operational direction and support for the branch.</li>
<li>Provides professional financial advice, guidance, and solutions through staff and directly to clients.</li>
</ul>
<p>Training, Development and Leadership</p>
<ul>
<li>Coaches to all corporate sponsored training programs.</li>
<li>Directly conducts coaching with the personal banker, training, human resource functions and staff development activities.</li>
<li>Ensure that core competency and development plan documentation for all staff is completed.</li>
<li>Provides sales support, training, coaching, mentoring, and development to all branch staff.</li>
<li>Works with regional manager, when necessary and human resources in recruitment and hiring process.</li>
</ul>
<p>Compliance and Risk Management</p>
<ul>
<li>Performs compliance and risk management duties as required or assigned.</li>
<li>Ultimately responsible for all regulatory and compliance activity within the branch including overseeing of the branch audit.</li>
<li>Incorporates effective internal controls into all relevant work processes. Maintains a comprehensive understanding of internal controls, focusing specifically on key controls.</li>
<li>Ensures timely updates to internal controls documentation when changes occur in risk parameters and/or workflow.</li>
<li>Accountable for complying with bank policies and procedures, and governmental regulatory requirements as written in bank policy and procedure documentation.</li>
<li>Manage branch to proactively identify and prevent fraud situations.</li>
<li>Train teams to identify and manage risk effectively, staying current on fraud and risk trends to minimize impact to the bank and clients.</li>
<li>Ensure teams are equipped with the necessary tools and knowledge to proactively mitigate risk-related situations.</li>
</ul>
<p>Administrative</p>
<ul>
<li>Acts as the Compliance Representative and facilitates appropriate compliance information at regular Assistant Manager meetings. Conducts the necessary spot checks and training for audits for the branches. Adheres to bank policy manual.</li>
<li>Partners with Branch Manager to analyze workloads and workflows, designing and implementing best practices which define the most efficient way to conduct specific processes as well as continually upgrading and evaluating processes.</li>
<li>Manage branch to proactively educate, identify and prevent fraud situations.</li>
<li>Responsible for adhering and managing team to bank security and dual control policies.</li>
<li>Research and troubleshoot complex issues.</li>
<li>Demonstrates positive leadership behaviors through team motivation and development while leading by example.</li>
<li>Acts as the branches&rsquo; primary operation contact providing daily support to branches in problem resolution relative to policies, procedures, compliance, technical and operational issues, as well as business and personal document interpretation.</li>
<li>Maintains responsibility for managing personal bankers and other branch staff as assigned by the Branch Manager.</li>
<li>Directly delivers coaching and training of job expectations, Human Resource functions, and staff development activities.</li>
<li>Manages performance review documentation, development and delivery to Personal Bankers. Will assist with Personal Banker performance management.</li>
<li>Partners with Branch Manager and Human Resources in recruitment and hiring process.</li>
<li>Manages client base to meet bank income goals. Directly responsible for maintaining reasonable fee waiver and budgetary expectations, as assigned by Branch Manager.</li>
<li>Accountable for complying with bank policies and procedures, and governmental regulatory requirements as written in bank policy and procedure documentation.</li>
<li>Conducts other duties as assigned by the Branch Manager.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Excellent verbal, written and interpersonal communication skills.</li>
<li>Goal oriented, self-motivated and enthusiastic.</li>
<li>Ability to sell products &amp; services to clients.</li>
<li>Ability to prioritize workflow, solve client or staff problems, and manage multiple tasks.</li>
<li>Required to maintain the security and confidentiality of Bank and client information.</li>
<li>Strong leadership skills including team recognition, motivation and conflict resolution.</li>
<li>Completion of all appropriate Sales, Service, Employee Retention and Management training.</li>
<li>May be required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System &amp; Registry (NMLS).</li>
<li>Bilingual candidates preferred but not required.</li>
</ul>
<p>Join us in one of our 40+ Washington, Idaho, or Oregon branches as we work toward maintaining a strong, trust-based community in our branches, our bank, with our clients, and in our greater communities.</p><br>
<p></p>
<p><b>
Pay Range:</b> $25.44 to $38.16 per hour</p>
<p>
Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.</p>
<p><b>
What Our Culture Can Offer You</b>:</p>
<p>
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.</p>
<p>
Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.</p></div>

Assistant Branch Manager

North Shore Bank

<div><p>North Shore Bank is about helping families thrive, businesses grow and communities flourish. We are dedicated to championing our customers, empowering them to bank their best life, and supporting the community we all share. And it&rsquo;s our employees that make the difference. With offices located throughout eastern Wisconsin and northern Illinois, we offer a work culture that has been recognized as a Top Workplace thirteen times by the Milwaukee Journal Sentinel.</p><br>
<p></p>
<p>
As a mutual company, North Shore Bank isn&rsquo;t publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.</p><br>
<p></p>
<p><b>
SUMMARY:</b></p>
<p>
Responsible for actively promoting and selling North Shore Bank products and services, building account relationships and performing Teller duties. Performs sales support activities for sales area of the branch. On average, a minimum of 50% of activities will be devoted to sales and sales support. Perform office and administrative duties as assigned to support operational needs. Some Associate Bankers are assigned as Area Associate Bankers; staff in these roles are assigned a number of branch locations to support.</p><br>
<p></p>
<p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES </b>North Shore Bank's Position Descriptions are intended to describe only the major responsibilities of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever efforts necessary to operate efficiently and effectively to insure the success of North Shore Bank.</p><br>
<p></p>
<p><b>
SALES</b></p>
<ul>
<li>Opens new accounts and performs deposit account maintenance; responds to customers in a prompt and courteous manner; ensures required forms are completed accurately and that the customer fully understands the terms and conditions of the accounts; ensures the customer receives the proper disclosures.</li>
<li>Has an appropriate blend of Teller referrals and production as required at branch level to achieve referral and point goals.</li>
<li>Provides basic information on consumer loan products; refers potential consumer loan customers to an appropriate individual.</li>
<li>Recognizes additional customer opportunities and provides qualified referrals to all branch business partners.</li>
<li>Uses the internal prospect lists to make outbound calls. Participates in any call initiatives.</li>
<li>Provides quality, personalized service to ensure customer satisfaction and retention.</li>
<li>Provides timely follow-up to clients by telephone, written correspondence, or personal contact.</li>
<li>Strategizes with Branch Manager and Personal Banker for achievement of production goals.</li>
<li>Follows North Shore Bank sales processes.</li></ul><br>
<p></p>
<p><b>
SALES SUPPORT</b></p>
<ul>
<li>Performs duties as a Teller and New Accounts area as required for branch and customer demands.</li>
<li>Completes required customer files, documentation, and paperwork. Provides documentation/ paperwork support to personal banking area.</li>
<li>Researches and follows up on incomplete/missing documentation.</li>
<li>Assists customers in statement balancing and research.</li>
<li>Prepares documents for re-titling of accounts.</li>
<li>Provides any other sales support as required.</li>
<li>Actively participates in sales, product knowledge, and service meetings.</li></ul><br>
<p></p>
<p><b>
OPERATIONS</b></p>
<ul>
<li>Runs transactions efficiently and accurately, and monitors own work for quality and quantity.</li>
<li>May open/close branch as required.</li>
<li>Follows standard operating procedures and security procedures.</li>
<li>Answers questions from prospects or customers and directs customers to proper employees for answers to more complex problems and inquiries.</li>
<li>Handles complex and non-routine inquiries by Tellers and customers concerning bank policy and operating procedures; researches and solves customer problems, referring more difficult situations to the manager.</li>
<li>Displays good business judgment when waiving fees or negotiating deposit rates within established bank guidelines.</li>
<li>Consistently performs North Shore Bank customer service standards with both external and internal customers.</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS:</b> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br>
<p></p>
<p><b>
COMPLIANCE REQUIREMENTS: </b>May be required to register and maintain loan originator license through the Nationwide Mortgage Licensing System and Registry. Submit fingerprints, update registry and complete annual training required of licensed individuals.</p><br>
<p></p>
<p><b>
EDUCATION and/or EXPERIENCE:</b> High school education or equivalent and one year related sales and service experience required. Must have an interest in sales and exceptional customer service skills. Must have good working knowledge of personal deposit products and services and basic knowledge of our consumer loan products. Requires basic financial acumen. Requires proficiency with various computer systems and similar technology.</p><br>
<p></p>
<p><b>
PHYSICAL DEMANDS: </b>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br>
<p></p>
<p>
While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Area Associate Bankers require the ability to drive to any North Shore Bank branch location.</p><br>
<p></p>
<p><b>
WORK ENVIRONMENT: </b>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br>
<p></p>
<p>
The noise level in the work environment is usually moderate.</p></div>

Associate Banker - PAY STARTING AT $18.50/HR+ DOE

Burke & Herbert Bank & Trust

<div><p><b>Community Bank Manager</b></p><p><b>
CLASSIFICATION</b></p><p>
Exempt</p><p><b>
REPORTS TO</b></p><p>
Market Manager</p><p><b>
JOB DESCRIPTION</b></p><p><b>
Summary/Objective</b></p><p>
Leads a branch team in delivering the Bank&rsquo;s brand promise and in meeting the Bank&rsquo;s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations.</p><p><b><br>
Essential Functions</b></p><ul><li>
Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank&rsquo;s branches.</li><li>
Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.</li><li>
Motivates team members to achieve assigned sales goals.</li><li>
Serves as a role model for team members and colleagues in the delivery of the Bank&rsquo;s brand promise.
</li><li>Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer.
</li><li>Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.</li><li>
Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.</li><li>
Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.</li><li>
Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.</li><li>
Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke &amp; Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.</li><li>
Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities.
</li><li>Solves complex customer servicing issues and handles difficult customers effectively.</li><li>
Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.</li><li>
Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate.</li><li>
Prepares information/reports on branch performance/market trends as requested by senior management.</li><li>
Attends educational functions, classes, and training and development sessions as assigned by Senior Management.</li><li>
The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.</li></ul><p></p><p><b><br>
Skills/Abilities</b></p><ul><li>
Strong coaching, motivational, and training skills focusing on sales, service and operations.</li><li>
Excellent oral and written communication skills.</li><li>
Strong organizational skills.</li><li>
Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.</li><li>
Strong analytical and decision-making skills.</li><li>
Ability to resolve problems effectively and efficiently.</li><li>
Strong ability to handle difficult customers.</li><li>
Strong knowledge of bank products and services and branch operations.</li></ul><p><b>
Education and Experience</b></p><ul><li>
Bachelor&rsquo;s Degree preferred.</li><li>
Five plus years of commercial branch banking experience.</li><li>
Basic Microsoft Office and Internet Skills.</li></ul><p><b>
Supervisory Responsibility</b></p><p>
This position has supervisory responsibilities.</p><p><b>
Work Environment</b></p><p>
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.</p><p><b>
Physical Demands</b></p><p>
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.</p><p><b>
Travel</b></p><p>
Travel may be required for this position.</p><p></p><p><br>
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.</p><p>
Eligible for incentive compensation.</p><p></p><p><b><i><br>
Equal Employment Opportunity/M/F/disability/protected veteran status</i></b></p><p></p><p><br>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div>

Community Bank Manager

Allianz Egypt

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  The role monitors the sales performance of assigned bank branches by managing relationships with branch management, coaching the sales team, and ensuring the achievement of business targets. In addition, the role also ensures timely communication with other departments, adheres to company policies, and fosters cross-functional collaboration to optimize branch performance and customer satisfaction. Through these efforts, the role strengthens the partnership with banking partners, enhances sales outcomes, and promotes a culture of high performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Implement action plans and control KPIs within assigned bank branches, propose actions, and provide recommendations by monitoring sales activities and holding regular meetings to ensure alignment with sales targets.
  </li>
  <li>
   Develop and maintain strong relationships with branch management through regular meetings and sharing best practices to achieve sales targets and enhance performance.
  </li>
  <li>
   Support sales and business growth initiatives through active participation in kickoff meetings, sales workshops, brainstorming sessions, and contributing with insights and ideas aligned with business objectives.
  </li>
  <li>
   Coach and motivate the sales team, evaluate performance, and ensure the availability of skilled staff through ongoing training and regular performance reviews to achieve sales targets and enhance overall branch performance.
  </li>
  <li>
   Ensure timely cross-functional coordination with internal stakeholders by leading regular alignment meetings and follow-ups, to facilitate issue resolution, support sales targets, and enhance branch performance.
  </li>
  <li>
   Promote customer and bank expectations on all service levels by setting service standards and continuously improving service delivery.
  </li>
  <li>
   Establish and maintain regular reporting systems, including production figures and performance analysis, and share results with the direct manager, bank partners, and team members by tracking progress and optimizing strategy to ensure continuous improvement and alignment with organizational goals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Finance, Marketing, or a related field.
  </li>
  <li>
   5 - 7 years of experience in sales, ideally within the financial services sector.
  </li>
  <li>
   Professional certifications in sales, banking, or insurance are an advantage.
  </li>
  <li>
   Proven success in consistently achieving and exceeding assigned sales targets.
  </li>
 </ul>
</div>


Bancassurance Area Supervisor

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