bank teller (chicago) - $18.25 per hour

clerk helper

fx / bank teller

medical coder and biller

bank teller

State Bank of Texas

<div>
 
 Description
 
 
 
 
 ABOUT US:
 
 
 
 State Bank of Texas is a privately owned, independent Bank specializing in lending solutions for the hospitality industry. State Bank of Texas is committed to providing personal partnerships with their customers, timely loan decisions, and convenient up to date technology for their customers.
 
 
 
 Position Summary
 
 
 
 Sales consultants are given the unique responsibility to play a prominent role in the way our business operates. In this role consultants will contribute to excellent customer service and provide an experience that is both focused and attentive, while leading currency exchange transactions.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Accurately and quickly respond to customer inquiries in person, written, and over the phone.
 </li>
 <li>
 Confidently promote products and services to clients and potential customers.
 </li>
 <li>
 Work independently and as a team member to meet local and regional sales targets with company incentive plans.
 </li>
 <li>
 Responsible to lead daily operational procedures including location opening and closings, inventory management, and store appearance.
 </li>
 <li>
 Team projects and initiatives as required.
 </li>
 <li>
 You will be working on shift patterns which can vary 7 days a week and you will need a certain degree of flexibility to meet our business needs.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
 
 <ul>
 <li>
 Positive and collaborative attitude
 </li>
 <li>
 Self-motivated, energetic and ambitious
 </li>
 <li>
 Great verbal and written interpersonal skills
 </li>
 <li>
 Exceptional attention to detail
 </li>
 <li>
 Previous retail and cash handling experience
 </li>
 <li>
 Able to work well under pressure
 </li>
 <li>
 Familiarity with Excel, Word and Outlook
 </li>
 <li>
 $19-$21/hour
 </li>
 <li>
 BENEFITS:
 </li>
 <li>
 Medical
 </li>
 <li>
 Health Savings Account
 </li>
 <li>
 Flexible Spending Account
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 Lie and AD&amp;D Insurance
 </li>
 <li>
 Disability Insurance
 </li>
 <li>
 Supplemental Insurance
 </li>
 <li>
 PTO
 </li>
 <li>
 Holidays
 </li>
 </ul>
</div>

FX / Bank Teller

Devon Bank

<div>
 Apply
 
 
 
 Description
 
 
 
 Devon Bank, we don&rsquo;t just accept diversity&mdash;we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and our community. We provide a welcoming and accepting culture that comes from our desire to make diversity, respect and service a priority.
 
 
 We have an opening for a
 
 Teller at our Chicago branch located near Western and Devon.
 
 If you have a desire to have a great career and help customers, then Devon Bank is the place for you! In addition to a rewarding career in banking, we also provide competitive pay and a comprehensive benefits package.
 
 
 
 Here Are Some Details On What Our Tellers Do
 
 
 
 <ul>
 <li>
 Receive checks and cash for deposit, verify amounts, and carefully examine checks for proper endorsement.
 </li>
 <li>
 Enter customer transactions into the computer and issue receipts.
 </li>
 <li>
 Notify Personal Bankers of necessary holds and provide supporting documentation.
 </li>
 <li>
 Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen.
 </li>
 <li>
 Explain, promote, or refer products or services such as traveler&rsquo;s checks, savings bonds, money orders, and cashier checks.
 </li>
 <li>
 Assist with Safe Deposit department responsibilities.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A high school diploma
 </li>
 <li>
 Minimum 1 year of experience in customer service and cash handling
 </li>
 <li>
 Excellent verbal customer service skills
 
 
 </li>
 </ul>
 
 
 EOE AA -
 
 
 
 Devon Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
 
 
 
 If you need assistance or an accommodation due to a disability, you may contact us at HRCommunications@devonbank.com or you may call us at (773)- 465-2500.
 
</div>

Bank Teller (Chicago) - $18.25 per hour

Republic Bank of Chicago

<div>TITLE: Associate Banker II STATUS: Non-Exempt
MANAGER: Market Manager
DEPARTMENT: Retail 79th Street Branch
GENERAL FUNCTION: Serve as a proactive member of the Retail Branch team by being both an initial sales and service contact for new and existing clients while also servicing and profiling clients at the teller window to create a positive client experience. The Associate Banker II will have a high level of banker skills and a working level of the teller system, able to service existing accounts and open new account relationships. The Associate Banker II will establish new and existing customer account relationships through sales and referrals of retail, commercial, investments, and other lines of business products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul><li>Perform duties to include cross-selling additional bank products, along with knowledge of opening and closing accounts, servicing customers, processing stop payments, wire transfers, telephone transfers, placing check orders, processing special instructions on accounts and performing general file maintenance.</li></ul>
<ul><li>May perform daily branch responsibilities and tasks such as account transactions, account maintenance, customer correspondence, balancing consistently, balance and monitor cash items, order and prepare cash shipments, and collection items.</li></ul>
<ul><li>Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors.</li></ul>
<ul><li>Consistently meet or exceed sales goals as set by Branch Management by effectively and efficiently cross-selling bank products and services to both current and potential customers.</li></ul>
<ul><li>Deliver superior customer service with both internal and external customers and escalate issues to management when necessary.
</li></ul><ul><li>Follow policies, procedures, regulations, confidentiality requirements, and operational controls.
</li></ul><ul><li>Address customer problems with professionalism and sound judgment. Escalate more complex problems or concerns as needed.</li></ul>
<ul><li>Maintain open and honest communication with Branch team members.</li></ul>
<ul><li>Promote and display effective planning and organizational skills, dependability, flexibility, and enthusiastic participation of change and innovation including opening and closing the Branch as needed.</li></ul>
<ul><li>Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.</li></ul>
<ul><li>Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.</li></ul>
<ul><li>Provide support to new and less experienced Associate Bankers, answering questions and finding solutions to customer issues that require more experience.</li></ul>
<ul><li>Actively participate in all bank promotional events and product/service initiatives in order to support bank sales and service goals.</li></ul>
<ul><li>Represent the bank in the community in a professional manner.
</li></ul><ul><li>Follow all Branch standards including maintaining a well organized and prepared work environment.</li></ul>
<ul><li>Perform other duties as assigned.</li></ul>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
<ul><li>Extensive cash handling; this requires the ability to perform basic math functions.</li></ul>
<ul><li>Basic computer skills.</li></ul>
<ul><li>Extensive contact with the public, necessitating the ability to present and maintain a professional image at all times.</li></ul>
<ul><li>Ability to properly read and write well enough to communicate in both oral and written form.</li></ul>
<ul><li>In-depth knowledge of banking policies, procedures and regulations in order to perform duties with minimal supervision, which is usually acquired with minimum of one year as a Personal Banker and/or Teller.</li></ul>
<ul><li>Ability to take the initiative and utilize sound judgement in decision-making and problem solving.</li></ul>
<ul><li>Ability to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.</li></ul>
<ul><li>Ability to demonstrate a sales initiative.</li></ul>
<ul><li>Flexibility in scheduling</li></ul>
EDUCATION and/or EXPERIENCE<ul><li>
High School Diploma or its equivalent.</li><li>
Minimum one-year related experience in retail banking and/or sales.</li></ul>
ADDITIONAL RESPONSIBILITIES:
Every employee of Republic Bank is responsible for knowing and practicing Bank Secrecy Laws (AML/CIP/SAR/CTR/OFAC), the USA Patriot Act, and other related regulations as they relate to their specific job function. Training will be provided during your Introductory Period and annually thereafter. If you need additional training, you are responsible for contacting your immediate supervisor.
WHAT WE OFFER
As part of our commitment to your physical, emotional, and financial wellbeing, we proudly provide a comprehensive benefits package, which includes:<ul><li>
A competitive salary range estimated at $21 - $24 per hour for this position. (Final compensation may vary based on experience, skills, and qualifications)</li><li>
Generous Paid time Off (PTO) to help you rest, recharge, and take care of what matters most</li><li>
Health, dental, and vision insurance with tax-advantaged FSA and HSA account options</li><li>
Retirement benefits including 401k plan with discretionary matching contributions.</li><li>
Childcare assistance program to support working parents and their eligible dependents</li><li>
Parental Leave for both primary and secondary caregivers</li><li>
Short-term and long-term disability coverage for long-term income security</li><li>
Basic Life and AD&amp;D insurance with elective additional coverage for you, your spouse, or children</li><li>
Mental health &amp; wellness benefits including bank-paid Headspace meditation app subscription and access to our Employee Assistance Program</li></ul>
We look forward to working with you and to the contributions you will make to Republic Bank of Chicago, as well as the opportunity to provide you with professional growth. However, we recognize that you retain the option, as does Republic Bank of Chicago, of ending your employment with us at any time, with or without notice and with or without cause. As such, your employment with Republic Bank of Chicago is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.</div>

Associate Banker II

Self-Help

<div>Job Description:
WHO We Are:
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we&rsquo;re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we&rsquo;ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.
We are seeking a Universal Banker to join our Chicago, IL team!
WHAT You&rsquo;ll Do:
CONSUMER LENDING
<ul><li>Manage the entire consumer loan process from initiation through closing, including interviewing loan applicants, determining loan eligibility, reviewing applications for accuracy, and providing timely and accurate disclosures while operating with moderate credit authority and complying with the credit union's lending policies.
</li></ul>MEMBER SERVICING
<ul><li>Greet and welcome members and visitors to the credit union in a friendly and professional manner.
</li><li>Provide prompt, efficient and accurate service.
</li><li>Open consumer and business accounts according to credit union policies.
</li><li>Promote credit union products and services based on member&rsquo;s needs.
</li><li>Perform account transactions and maintenance as authorized, including processing share deposit payments, loan payments, CD transactions, lines of credit advances, and account transfers; disbursing cash and check withdrawals, counting cash and performing reconciliations; adding joint owners, completing address changes and competing any other necessary teller functions.
</li></ul>CASH HANDLING AND BALANCING
<ul><li>Open, close, and balance the cash drawer daily. Maintain drawer cash levels within prescribed amounts. Handle Vault Teller responsibilities, managing, balancing, and balancing cash flow in and out of the vault. Balance ATM daily. (Part of dual control team.)
</li></ul>WHAT You&rsquo;ll Need:
<ul><li>Three (3) to five (5) years of experience in banking or exposure to Consumer Lending
</li><li>Ability to form and maintain strong relationships with internal and external
</li><li>May be required to travel to cover other branches
</li><li>High school diploma or equivalent
</li></ul>If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all &ndash; THIS is the place for you!
Hourly Range starting at $25 an hour
Monday- Friday schedule 8:15am- 5:00pm
Some Saturdays 8:15-1:00pm
Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Disclaimer:
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.</div>

Universal Banker

Fifth Third Bank

<div><div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.</div><div></div><div>
GENERAL FUNCTION:</div><div>
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales &amp; Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.</div><div></div><div>
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.</div><div></div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><ul><li>
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.</li><li>
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.</li><li>
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.</li><li>
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.</li><li>
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.</li><li>
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&amp;L.</li><li>
Provide guidance to CSRs with respect to the sales and referral process.</li><li>
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.</li><li>
Act with confidence by answering customer questions and owning customer issues.</li><li>
Maintain a position of trust and responsibility by keeping all business confidential.</li><li>
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.</li><li>
Adhere to established policies and procedures while opening/servicing the full range of Retail products.</li><li>
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.</li><li>
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.</li><li>
Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.</li></ul><div></div><div>
SUPERVISORY RESPONSIBILITIES:</div><div>
None.</div><div></div><div>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:</div><ul><li>
College degree or work experience providing transferrable skills, or, combination of education and experience.</li><li>
Experience in the financial industry preferred.</li><li>
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.</li><li>
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.</li><li>
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.</li><li>
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.</li><li>
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.</li></ul><div></div><div>
WORKING CONDITIONS:</div><ul><li>
Normal office environment.</li><li>
Extending viewing of computer screens.</li><li>
This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.</li><li>
Travel outside of the affiliate will be required for various classroom training sessions.</li></ul><div></div>
Personal Banker Associate I - Stony Island<div></div>
Total Base Pay Range 43,680.00 - 69,900.00 USD Annual<div></div><div>
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.</div><div></div><div>
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.</div><div></div><div>
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <div>https://www.53.com/content/fifth-third/en/careers/benefits.html</div> and by consulting with your talent acquisition partner.</div><div></div>
LOCATION - Chicago, Illinois 60649<div></div><div>
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.</div><div></div><div>
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div></div><div></div>

Personal Banker Associate I - Stony Island

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's Retail organization, you will be based in Chicago, IL.
 
Location: 2600 North Halsted Street
 Chicago, IL 60614-2302
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
 Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
 Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
 Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this opportunity, please watch this video .
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
 
Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
 
Pay Transparency
 Base Salary: $46,800.00 – $69,000.00
 
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
 
Application Window
 Generally, this opening is expected to be posted for two business days from 03/02/2026, although it may be longer with business discretion.
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Personal Banker

BMO Financial Group

2196 N Elston Avenue Chicago Illinois,60614
 
<div>Spanish Speaking Required
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.<ul><li>
Collaborates with BMO partners to identify referral opportunities that further grow the customer&rsquo;s relationship with BMO beyond personal banking.</li><li>
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.</li><li>
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.</li><li>
Meets customer transaction-based needs with seamless execution.</li><li>
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.</li><li>
Contributes to meeting branch business results and the customer experience.</li><li>
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).</li><li>
Acts as a key member of a collaborative and versatile branch and market team.</li><li>
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.</li><li>
Organizes work information to ensure accuracy and completeness.</li><li>
Takes the initiative to find creative approaches that make each customer&rsquo;s experience feel personal.</li><li>
Looks for ways to contribute to the ongoing improvement of the overall customer experience.</li><li>
Contributes to business results and the overall experience delivered.</li><li>
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.</li><li>
Follows through on risk and compliance processes and policies to ensure we safeguard our customers&rsquo; assets, maintain their privacy, and act in their best interest.</li><li>
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.</li><li>
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.</li><li>
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.</li><li>
Complies with legal and regulatory requirements for the jurisdiction.</li><li>
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.</li><li>
Completes complex &amp; diverse tasks within given rules/limits.</li><li>
Analyzes issues and determines next steps; escalates as required.</li><li>
Broader work or accountabilities may be assigned as needed.</li><li>
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.</li></ul>
Qualifications:
Spanish Speaking Required
<ul><li>Typically between 1 &ndash; 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.</li><li>
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.</li><li>
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.</li><li>
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.</li><li>
Basic knowledge of specialized sales and business banking solutions to refer to specialists.</li><li>
Passionate commitment to helping customers.</li><li>
Drive to deliver a personal customer experience.</li><li>
A focus on results and the ability to thrive in a consultative sales and team-based environment.</li><li>
Resourceful self-starter with courage and confidence to approach customers.</li><li>
Readiness to collaborate and work in different capacities as part of a team.</li><li>
Strong interpersonal skills, including the ability to build rapport and connections with customers.</li><li>
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.</li><li>
Basic specialized knowledge.</li><li>
Verbal &amp; written communication skills - Good.</li><li>
Organization skills - Good.</li><li>
Collaboration &amp; team skills - Good.</li><li>
Analytical and problem solving skills - Good.</li></ul>
Salary:
$41,714.00 - $50,500.00
Pay Type:
Salaried
The above represents BMO Financial Group&rsquo;s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group&rsquo;s expected target for the first year in this position.
BMO Financial Group&rsquo;s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one &ndash; for yourself and our customers. We&rsquo;ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we&rsquo;ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/us/en
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</div>

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