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bank teller

Emirates NBD

<div><div><div><div><div><div>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.
Job Purpose:
As a Head Teller at Emirates NBD, your role is to supervise a team of tellers, validating all transactions originating from the team, and ensuring they meet technical requirements, comply with procedural guidelines, and provide approval within the delegated authority limits. The job holder ensures day-to-day reconciliation of cash. The job holder resolves routine problems related to regular transactions and interfaces with internal and external parties for this purpose. The job holder provides quality customer service and resolves escalations when they happen at the teller account. The job holder communicates with other business units to ensure that service-related issues are handled or escalated when required. 
Job Overview:
<ul><li>Supervise and train tellers on proper cash handling procedures, customer service standards, and adherence to banking regulations.
 </li><li>Ensure teller operations are conducted accurately and efficiently, including processing deposits, withdrawals, loan payments, and other transactions.
</li><li>Monitor teller cash levels and vault management to maintain adequate funds for daily operations and compliance with security procedures.
</li><li>Resolve escalated customer inquiries or complaints promptly and professionally, ensuring customer satisfaction and retention.
</li><li>Conduct regular audits of teller transactions and vault balances to identify discrepancies and ensure compliance with internal controls.
</li><li>Collaborate with branch management to implement operational procedures, achieve sales goals, and enhance the overall customer experience.
</li><li>Provide leadership and guidance to the teller team, fostering a positive work environment and promoting teamwork and collaboration.
</li><li>Stay updated on industry trends, regulatory changes, and bank policies to ensure compliance and mitigate risks.
</li><li>Assist in opening and closing procedures, including balancing cash drawers, securing the branch, and preparing reports for management.
</li>Participate in ongoing training and development programs to enhance job knowledge and skills. 
<li>
</li></ul>Skills and Experience:
<ul><li>Bachelor's degree in finance, business administration, or related field preferred.
</li><li>Previous experience in banking or financial services, with a minimum of 2-3 years in a supervisory role.
</li><li>Strong understanding of banking regulations, compliance requirements, and risk management practices.
</li><li>Excellent interpersonal and communication skills, with the ability to interact professionally with customers and team members.
</li><li>Detail-oriented with a high level of accuracy in cash handling and transaction processing.
</li>Proficient in computer applications, including Microsoft Office and banking software systems. 
<li>
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. 
</div></div></div></div></div><div><div><div>Same Posting Description for Internal and External Candidates</div></div></div></div>

Head Teller - Dubai (UAE Nationals Only)

Emirates Islamic

Commercial Bank of Dubai

Provide general banking services such as receiving deposits, withdrawal of cash and cash management as per Bank s policies etc. Issue DD s, MCs and passing Internal Transfers.
Principal Accountabilities:
Work Management:
Ensure the correct receipt / payment of cash and accurately credit /debit the customer s account and acknowledge the receipt to the customers.
Issue Manager Cheques &amp; DDs (demand drafts) and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc. to protect the interest of the customers and the Bank.
Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval
Provide any other service as directed to support the overall banking operations of the Branch.
Take interest to cross sell or referral for Bank s products and services to support the achievement of Bank s targets.
Maintain and improve customer queue time for teller services monitored through Customer visit management system- less than 3 minutes
Over and above the existing duties and responsibilities, Tellers are required to process all Internal Transfer requests at their end only.
Take over the responsibilities of Head Teller whenever it is required
Check the postings carried out by the other Teller against the day s transactions journal and sign on the report.
At end of the day transfer all the cash to HT and print the cash proof obtain HT signature. Any over /Shot inform the HT and BOM immediately
Service and Quality
Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction.
Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service
People
To keep oneself update with the Bank s Operations Procedures Identify the area of self-development in line with the Bank s competency guidelines and prepare and execute the action plan in agreement with the supervisor. Moreover, participate in E-learning and other training initiatives as required by the supervisor as well as Human Resources

Teller

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank&rsquo;s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank&rsquo;s products and services as appropriate, ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Transaction Processing
 
 :
 
 
 Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank&rsquo;s policies and procedures align with regulatory requirements.
 
 
 
 
 
 
 Cash Handling and Balancing
 
 :
 
 
 Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank&rsquo;s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Job Requirements (Qualifications/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 Minimum high school diploma or a bachelor&rsquo;s degree in finance, business administration or any related field is preferred.
 </li>
 <li>
 Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
 </li>
 </ul>
 
 
</div>

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

First Abu Dhabi Bank (FAB)

Perform all cash-counter transactions accurately as requested by customers with the set target time and in line with the banks polices and procedures. Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner and build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities.

Teller (Emiratised Role)

Asqlaan Real Estate

Job Title:Banking &amp; Tax Support ConsultantCompany:Asqlaan Business CenterLocation:Dubai, UAEJob SummaryAsqlaan Business Center is looking for a proactive and knowledgeable Banking &amp; Tax Support Consultant to assist clients after business setup, primarily in bank account opening and tax-related guidance. The consultant will act as a key point of contact between clients, banks, and internal teams, ensuring smooth coordination and client satisfaction.Key Responsibilities Banking Support<ul><li>Assist clients in opening corporate bank accounts after business setup.</li><li>Analyze client profiles and recommend the most suitable bank based on business activity and requirements.</li><li>Coordinate with bank Relationship Managers (RMs) and visit banks regularly to stay updated on Account opening procedures ,Documentation requirements, Compliance and approval timelines</li><li>Guide clients through the entire bank account opening process via meetings, calls, or visits.</li><li>Follow up with banks and clients until successful account activation.</li></ul>Accounting &amp; Tax Guidance<ul><li>Guide clients on accounting requirements, including VAT and Corporate Tax (CT).</li><li>Explain VAT and Corporate Tax eligibility criteria to clients.</li><li>Assist and guide clients on VAT and CT registration procedures.</li><li>Coordinate internally with business setup, PRO, and accounting teams.</li><li>Ensure accurate information flow and proper documentation handling.</li></ul>Requirements:<ul><li>Fluency in English is mandatory; Hindi knowledge is a plus.</li><li>1&ndash;2 years of experience in client relations, sales, business development, or consultancy (UAE experience preferred).</li><li>Good communication, negotiation, and presentation skills.</li><li>Proficiency in MS Office and CRM software.</li><li>Strong attention to detail, time management, and multitasking ability.</li><li>Proactive, self-learner, and able to work independently under pressure.</li><li>Salary starts from AED 2,500</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthWork Location: In person

Banking & Tax Consultant

Bespoke Smart financial services

We are hiring a target-driven Marketing Specialist for our Bank Credit Card Sales team in Dubai. The ideal candidate will have strong banking sales experience and a proven ability to meet monthly targets.Key Responsibilities:<ul><li>Achieve 50+ credit card bookings per month</li><li>Promote and sell bank credit card products</li><li>Engage customers using a provided customer database</li><li>Maintain accurate sales records and reports</li><li>Ensure compliance with bank and regulatory guidelines</li></ul>Requirements:<ul><li>UAE banking experience is mandatory</li><li>Candidates with home country banking experience plus fresh UAE exposure are welcome</li><li>Strong communication and negotiation skills</li><li>Ability to work under targets and deadlines</li><li>Immediate joiners preferred</li></ul>Work Location: Dubai, UAEJob Type: Full-timePay: From AED3,000.00 per month

Marketing Specialist – Credit Card Sales

Explore 268+ Bank teller in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

268 bank teller jobs IN Dubai United Arab Emirates

Head Teller - Dubai (UAE Nationals Only)

Head Teller - Dubai (UAE Nationals Only)

Teller

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

Teller (Emiratised Role)

Banking & Tax Consultant

Marketing Specialist – Credit Card Sales