bank teller

Commercial Bank of Dubai

Provide general banking services such as receiving deposits, withdrawal of cash and cash management as per Bank s policies etc. Issue DD s, MCs and passing Internal Transfers.
Principal Accountabilities:
Work Management:
Ensure the correct receipt / payment of cash and accurately credit /debit the customer s account and acknowledge the receipt to the customers.
Issue Manager Cheques &amp; DDs (demand drafts) and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc. to protect the interest of the customers and the Bank.
Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval
Provide any other service as directed to support the overall banking operations of the Branch.
Take interest to cross sell or referral for Bank s products and services to support the achievement of Bank s targets.
Maintain and improve customer queue time for teller services monitored through Customer visit management system- less than 3 minutes
Over and above the existing duties and responsibilities, Tellers are required to process all Internal Transfer requests at their end only.
Take over the responsibilities of Head Teller whenever it is required
Check the postings carried out by the other Teller against the day s transactions journal and sign on the report.
At end of the day transfer all the cash to HT and print the cash proof obtain HT signature. Any over /Shot inform the HT and BOM immediately
Service and Quality
Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction.
Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service
People
To keep oneself update with the Bank s Operations Procedures Identify the area of self-development in line with the Bank s competency guidelines and prepare and execute the action plan in agreement with the supervisor. Moreover, participate in E-learning and other training initiatives as required by the supervisor as well as Human Resources

Teller

SouthState Bank

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
 
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
 SUMMARY/OBJECTIVES
 A Teller II has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
 
ESSENTIAL FUNCTIONS
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
 Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
 Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
 Presents a neat and professional personal appearance, in accordance with bank policy.
 Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
 Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
 
Performs the following teller duties: 
Processes transactions for savings, checking, and loan accounts.
 Maintains a neat and orderly work area.
 May assist in guiding and training new tellers.
 May allow customers access to safe deposit boxes.
 Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
 Sells certified checks within assigned limits.
 Balances transactions daily.
 May service/balance ATM.
 May utilize the branch capture system.
 Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 
TELLER II FUNCTIONS
 More than 18 months experience
 Demonstrated expertise in the Teller I job function and demonstrates willingness and ability to perform the duties of the Teller II position
 Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
 Other duties as assigned
 
Qualifications, Education, and Certification Requirements
 Education : High School diploma or equivalent
 Experience : Cash handling, sales, customer service. Previous banking experience preferred.
 Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
 
TRAINING REQUIREMENTS/CLASSES
 The SouthState Way New Team Member Orientation
 Teller Foundations
 All assigned Regulatory Compliance Training
 Acknowledgement of all policies through DocuSign as assigned
 Additional training may be required dependent upon experience
 
PHYSICAL DEMANDS
 Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
 
WORK ENVIRONMENT
 This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
 
TRAVEL
 Travel may be required to come to meetings or training as needed.
 
Equal Opportunity Employer, including disabled/veterans.

Teller II - Flower Mound, Texas

First National Bank of Waterloo

<div>Summary: A Teller serves as the Bank&rsquo;s primary contact with the public and is responsible for comprehensive, prompt, and efficient customer transactions. A Teller must be knowledgeable in banking transactions (cashing checks, accepting deposits, etc.) in order to properly facilitate basic cash receipt and payment services in accordance with the Bank&rsquo;s procedures. In addition, promotes and explains at a high level other products/services offered in order to increase assets held at the Bank.
Primary Accountability:<ul><li>
 Deliver excellent customer service to all Bank customers.</li><li>
Receive and disburse money to and from customers following defined policies and procedures.</li><li>
 Accurately conduct all credit and debit transactions. (Including but not limited to Visa payments, Loan payments, and cash advances)</li><li>
Ensure accurate handling of checks presented via remote capture</li><li>
Verify cash drawer, balance and prepare daily work.</li><li>
Learns and executes proper vault and ATM procedures</li><li>
Reports any discrepancies to the Center Manager</li><li>
 Maintain Teller area that is secure and well organized.</li><li>
 Maintain proper cash supply.</li><li>
Handle license sticker renewals</li><li>
Become knowledgeable on all bank products and services at a high level in order to properly direct customers</li><li>
Provide input to Center Management on ways to promote positive customer interactions</li><li>
Other duties as assigned. May be asked to help out at other branches when needed.</li></ul>
Education/Experience:<ul><li>
High school diploma or equivalent required.</li><li>
6 months cash handling and customer service experience preferred.</li><li>
Excellent customer and communication skills.</li></ul>
Physical Demands/Work Environment: Individuals must be able to move about, stand and have manual dexterity. The work environment is generally well-lighted HVAC-controlled office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the responsibility of every Bank employee to maintain an effective BSA/AML/OFAC internal control structure, including suspicious activity monitoring and reporting. Every employee that comes in contact with a reportable transaction and/or suspicious activity should obtain the proper documentation and file the appropriate report in a timely manner. Nothing in this description restricts the Bank&rsquo;s rights to assign or reassign duties and responsibilities to this job at any time.
The First National Bank of Waterloo does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
 Direct Reports: None
 Benefits: All full-time and part-time employees receive vacation days based on employment status and years of service (prorated based on hired date) and are eligible to participate in the Profit Sharing and Savings Plan and Employee Stock Purchase Program.
 Full-time employees are eligible to participate in the company health insurance plans, company paid life insurance, Short Term and Long Term Disability, additional voluntary plans, paid Parental Leave, paid Bereavement Leave and Tuition Reimbursement. In addition to vacation days, full-time employees will receive 48 hours of Personal Time, prorated based on hire date.
The pay range posted is based on several factors which may vary, but may include labor markets, education, work experience, and certifications.</div>

Teller (Part Time)

Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You'll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required. <ul><li>What you'll do<li>Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.</li><li>Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.</li><li>Perform quality work within deadlines with or without direct supervision.</li><li>Responsible for working effectively as a team contributor on all assignments.</li><li>Responsible for maintaining a high level of personal reliability and punctuality.</li><li>Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.</li><li>Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.</li><li>Responsible for complying with policies, procedures, security requirements, and government regulations.</li></li><li>Education & Certifications <li>H.S. Diploma</li></li><li>Experience & Travel<li>2 or more years of teller experience including sales experience with established goals (Required)</li><li>Travel 50%</li></li><li>Knowledge, skills & abilities<li>Possess strong organizational skills and be detail oriented.</li><li>Basic understanding of PC with Windows based applications and calculator.</li><li>Basic math, negotiation, and problem solving skills.</li><li>Possess effective verbal and written communication skills; proper phone and email etiquette required.</li><li>Possess good interpersonal and relationship building skills. Excellent customer service skills required.</li><li>Ability to work branch hours.</li></li><li>Compensation & Benefits<li>Targeted starting compensation range (based on experience) is $18+/hour plus $ 1.50 premium on top of base pay</li><li>Incentive and commission compensation may be awarded for eligible roles</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays</li><li>401k (up to 4% match with immediate vesting)</li><li>Tuition reimbursement</li><li>Read more about these and additional benefits at: Employee Benefits Banner Bank </li></li></ul>

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
 
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
 SUMMARY/OBJECTIVES
 The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
 
ESSENTIAL FUNCTIONS
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
 Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
 Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
 Presents a neat and professional personal appearance, in accordance with bank policy.
 Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
 Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
 
Teller Duties: 
Processes transactions for savings, checking, and loan accounts.
 Maintains a neat and orderly work area.
 May assist in guiding and training new tellers.
 May allow customers access to safe deposit boxes.
 Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
 Sells certified checks.
 Balances transactions daily.
 May service/balance ATM.
 May utilize the branch capture system.
 Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 
FSR Duties: 
Opens new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
 Explains policies and procedures as necessary, keeping in mind most customers’ unfamiliarity with them.
 Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
 Is knowledgeable of financial services offered by the bank.
 Shows sincere appreciation for each customer’s time and business. Gives business card if not already given.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
 
UNIVERSAL BANKER FUNCTIONS
 One year of teller or cash handling experience and six months customer relationship building or sales experience
 Demonstrated expertise in the Teller II and basic FSR job functions
 Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
 Other duties as assigned
 
Qualifications, Education, and Certification Requirements
 Education : High School diploma or equivalent
 Experience : Cash handling, sales, customer service. Previous banking experience preferred.
 Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
 
TRAINING REQUIREMENTS/CLASSES
 The SouthState Way New Team Member Orientation
 Teller Foundations
 Banker Foundations
 All assigned Regulatory Compliance Training
 Acknowledgement of all policies through DocuSign as assigned
 Additional training may be required dependent upon experience
 
PHYSICAL DEMANDS
 Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
 
WORK ENVIRONMENT
 This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
 
TRAVEL
 Travel may be required to come to meetings or training as needed.
 
Equal Opportunity Employer, including disabled/veterans.

Universal Banker I -McKinney Henneman, Texas

Floating Teller

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Teller

Teller II - Flower Mound, Texas

Teller (Part Time)

Teller

Teller

Universal Banker I -McKinney Henneman, Texas

Floating Teller