banker

RENASANT BANK

<div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><div>The Universal Banker operates in a seamless dual capacity to deliver an exceptional customer experience by seeking to understand the needs of the customer, and then providing a complete range of retail banking services to meet those needs in alignment with the organization&rsquo;s business model, vision, mission, core values, and behaviors. This position is responsible for performing sales, service and operational functions and executing the Renasant&rsquo;s customer engagement model. In this role, the Universal Banker drives engagement throughout the entire customer interaction, including routine transactions and financial counseling, while championing digital conveniences available through various delivery channels. To do this, the Universal Banker reduces the required steps to as few as possible and can supply full scale banking assistance with no need to refer the customer to another retail team member.</div><div></div><div><b><br>
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER</b></div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><div><div><div><ul><li>Drive an exceptional customer experience in a branch environment through the execution of the bank&rsquo;s customer engagement model by deepening relationships, educating customers on the bank&rsquo;s products and services, offering appropriate financial solutions and guidance, opening accounts, performing teller transactions and proactively addressing emerging customer needs without the need to transfer the customer to another retail area of the branch</li><li>
Meet established sales and service performance goals by developing and expanding new and current customer relationships, delivering a wide range of banking solutions and improving customer loyalty</li><li>
Collaborate with lines of business partners to create a seamless customer experience to fulfill financial needs through lending groups, wealth management, treasury solutions and other financial services</li><li>
Champion digital delivery in branch by providing our customers with the digital conveniences and on-demand solutions that meet their needs how, when and where they expect to do business</li><li>
Provide awareness, promote and create a seamless transition across all delivery channels including online, mobile, in branch, virtual branch and customer experience center</li><li>
Respond with a sense of urgency and intentionality to customer feedback by working to understand the root causes of customer concerns or complaints; make recommendations to improve the customer experience through various process, policy and product enhancements</li><li>
Ensure proper documentation is obtained and properly completed for all solutions to minimize documentations exceptions</li><li>
Maintain customer pipeline tracking, including documenting calls and other interactions with customers and referral sources, via the customer engagement platform</li><li>
Perform teller responsibilities daily to include processing customer transactions (i.e. deposits, withdrawals, transfers, loan payments, official checks, etc.) as well as special tasks such as loan payoffs and draws, redeeming savings bonds, ordering currency and auditing teller drawers. Additionally, execute daily operations (i.e. balancing ATM and vault and performing branch capture procedures, etc.)</li><li>
Protect the bank from unnecessary risk by following procedures in all areas including CTR, SAR, Reg CC holds, robbery procedures and fraud mitigation</li><li>
Recognize and navigate fraud attempts and events experienced by customers and individuals attempting to defraud customers and the bank</li><li>
Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies</li><li>
Routinely review procedures and processes and complete self-audits using provided tools and resources that are designed to prevent unnecessary risk to customer and bank</li><li>
Represent the bank in community organizations and activities to increase the bank&rsquo;s outreach and foster relationships for future business development opportunities</li><li>
Work closely with line of business partners, the Retail Experience Administration, Learning and Development to maintain a working knowledge of all bank products, services, policies, processes, procedures and systems to effectively and knowledgeably engage customers, deliver financial solutions with urgency and accuracy, and perform branch operations</li><li>
Perform other related duties as assigned</li></ul>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><div><div><div><ul><li>High school diploma or equivalent, College education preferred</li><li>
Minimum of 1 year related customer experience and sales experience required</li><li>
Minimum of 1 year teller and/or cash handling experience preferred</li><li>
Strong dedication and motivation to achieving sales, service, and operational results and exceeding expectations</li><li>
Ability to follow stated bank customer sales and service standard processes to ensure achievement of necessary goals and customer standards</li><li>
Excellent communication skills (written and verbal)</li><li>
Attention to detail with strong record of accuracy in handling of transactions</li><li>
Comfortable using a variety of technology software products to process transactions</li><li>
Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes</li><li>
Aptitude to read, understand and apply all regulations, policies and procedures related to Universal Banker responsibilities and other branch operations</li><li>
Ability to travel for training, other development opportunities, and between branches, as needed</li></ul><div>
For all Senior Universal Bankers:</div><ul><li>
Minimum of 2 years of successful Universal Banker experience</li><li>
Ability to handle complex transactions and issues with limited assistance or supervision</li><li>
Operational strength with limited to no account exceptions, outages, or operational losses</li><li>
Proficient in all aspects of bank products and solutions, including IRA&rsquo;s and complex business accounts</li></ul><div></div><div><b><br>
Physical Demands</b></div><div></div><div><br>
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.</div><div></div><div><b><br>
Work Environment</b></div><div></div><div><br>
The Bank&rsquo;s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank&rsquo;s employees, customers, and assets.</div><div></div><div><br>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word &ldquo;May&rdquo;.</div><div></div><div><br>
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.</div><div></div><div><br>
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.</div></div></div></div></div>

Universal Banker

Arvest Bank

<div><p>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .<br>
<br>
</p><p><b>Position is based at 1133 N Bryant Ave, Edmond, OK 73034. Position requires flexibility Monday through Thursday 8:00am to 5:30pm, Friday from 8:00am to 6:30pm and rotating Saturdays from 8:00am to 1:30pm.
</b></p><p><b>Bilingual applicants are encouraged to apply.
</b></p><p><i>The story of Arvest is one of commitment started by our founders in 1961 with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers and associates first as we continue to fulfill our mission &ndash; </i><b><i>People helping people find financial solutions for life.
</i></b></p><p></p><p><b>Job Title: Relationship Banker
</b></p><p>The Relationship Banker will primarily focus on product sales and exceptional customer service. The associate develops new customer relationships and strengthens existing relationships by ensuring each customer knows and offers appropriate products and services to meet their existing and future financial needs. The Relationship Banker provides expert product advice, clear and concise directions on using self-service banking solutions, transacts business accurately and provides account servicing and problem resolution per established procedures and regulations. The Relationship Banker is a leveled position, beginning with an entry Level 1 and advancing to Level 3. Additionally, with the successful completion of all three Relationship Banker levels, there could be an opportunity to advance into the Relationship Banker 4 leadership position.
</p><p></p><p>&bull; <b>Level 1 - Training: </b>The primary focus will be training and development while working with a seasoned mentor. Progression to Level 2 is dependent upon the successful completion of all training.
</p><p>&bull; <b>Level 2 &ndash; Proficient: </b>Works independently on routine tasks and with general guidance on complex tasks. Demonstrates superior product knowledge and excellent needs-based selling skills. Upon the recommendation of the Branch Manager or Regional Management and upon demonstrated proficiency in all performance expectations, the associate could advance to Level 3.
</p><p>&bull; <b>Level 3 &ndash; Advanced: </b>Demonstrating independent action and high initiative, the associate resolves problems, develops recommendations and determines the course of action on new tasks. Tasks could range from complex to highly specialized in nature. Additionally, the Level 3 will also serve as a mentor to Level 1 associates.
</p><p></p><p><b>What You Will Do at Arvest: </b>(Other duties may be assigned.)
</p><p>&bull; Contribute to achieving branch sales goals through a consultative sales approach with new and existing customers, following the sales process defined in the CFB Retail Sales Playbook. Through discovery conversations, identify and uncover the customer's financial needs and offer appropriate solutions as Arvest strives to provide a seamless, one-stop shopping experience. Refer qualified customers to specialized sales forces.
</p><p>&bull; Proactively make outbound calls to generate sales to strengthen further the customer relationship and/or begin customer relationships.
</p><p>&bull; Identify opportunities to sell consumer loans, accept consumer loan applications and facilitate loan closings. You must also work effectively with the centralized underwriting department.
</p><p>&bull; Deliver consistent, exceptional customer service by acknowledging every customer promptly, smiling and greeting each customer, introducing yourself, using eye contact, and thanking the customer. Acknowledge customer complaints and follow the established complaint process to ensure customer satisfaction.
</p><p>&bull; Opens and processes simple, moderately, or highly complex deposit accounts.
</p><p>&bull; Answer and assist customers&rsquo; questions and concerns, including, but not limited to, helping customers with deposit risk management and day-to-day banking business.
</p><p>&bull; Maintains in-depth knowledge of products and services, including digital services and delivery options. Support customer usage of products and services that will provide the services they need in the manner most convenient for them. Maintain in-depth knowledge of competitors&rsquo; products, practices, facilities, and prices to sell bank products effectively.
</p><p>&bull; Participate in branch promotions and marketing initiatives as directed.
</p><p>&bull; Use sound judgment in applying bank standards, policies, and procedures regarding customers.
</p><p>&bull; Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to completing compliance training and adhering to internal procedures and controls; reporting any known violations of compliance policy, laws, or regulations; and reporting any suspicious customer and/or account activity.
</p><p></p><p><b>Supervisory Responsibilities: </b>NA<br>
</p><br>
<p></p><p>Responsibilities:<br>
<br>
</p><p><b>Toolbox for Success:
</b></p><p><b>Level 1:
</b></p><p>&bull; High School Diploma or General Education Degree (GED) required.
</p><p>&bull; Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
</p><p>&bull; Demonstrated sales and customer service experience preferred.
</p><p>&bull; Financial service provider experience preferred.
</p><p>&bull; College degree preferred.
</p><p></p><p><b>Level 2:
</b></p><p>&bull; High School Diploma or General Education Degree (GED) required.
</p><p>&bull; Achievement of defined competencies of Level 1 required.
</p><p>&bull; Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
</p><p></p><p><b>Level 3:
</b></p><p>&bull; High School Diploma or General Education Degree (GED) required.
</p><p>&bull; Successful achievement of defined competencies of Level 2 or relevant related experience required.
</p><p>&bull; Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
</p><p></p><p>Relevant military experience is considered for veterans and transitioning service members.
</p><p></p><p><b>Physical Demands:
</b></p><p>Regular attendance is an essential function of the job. The associate must be able to travel occasionally within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p></p><p>We offer competitive compensation, benefits packages, and significant professional growth.
</p><p></p><p><i>Arvest Bank is committed to providing equal opportunity to all persons regardless of race, color, race-based hairstyles and textures, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis, which now or in the future may be specified by law.
</i></p><p></p><p><i>Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our associates drive our future. We urge you to apply if you want to be recognized for your results and empowered to reach your potential.<br>
</i></p><br>
<p></p><p><b>Grade 12
</b></p><p><b>Pay Range: </b>$19.46 - $23.11 per hour</p></div>

Relationship Banker

Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying. <br> Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. <br> <b>Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings</b> on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. <br> More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. <br> With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. <br> As a <b>Floating Banker</b> for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You'll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required. <br><ul><li><p>What you'll do</p><p><li>Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.</li><li>Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.</li><li>Perform quality work within deadlines with or without direct supervision.</li><li>Responsible for working effectively as a team contributor on all assignments.</li><li>Responsible for maintaining a high level of personal reliability and punctuality.</li><li>Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.</li><li>Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.</li><li>Responsible for complying with policies, procedures, security requirements, and government regulations.</li></p></li><li><p>Education & Certifications </p><p><li>H.S. Diploma</li></p></li><li><p>Experience & Travel</p><p><li>2 or more years of teller experience including sales experience with established goals (Required)</li><li>Travel 50%</li></p></li><li><p>Knowledge, skills & abilities</p><p><li>Possess strong organizational skills and be detail oriented.</li><li>Basic understanding of PC with Windows based applications and calculator.</li><li>Basic math, negotiation, and problem solving skills.</li><li>Possess effective verbal and written communication skills; proper phone and email etiquette required.</li><li>Possess good interpersonal and relationship building skills. Excellent customer service skills required.</li><li>Ability to work branch hours.</li></p></li><li><p>Compensation & Benefits</p><p><li>Targeted starting compensation range (based on experience) is <b>$18+/hour plus $</b> <b>1.50</b> <b> premium on top of base pay</b></li><li>Incentive and commission compensation may be awarded for eligible roles</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays</li><li>401k (up to 4% match with immediate vesting)</li><li>Tuition reimbursement</li><li>Read more about these and additional benefits at: Employee Benefits Banner Bank </li></p></li></ul>

Floating Banker

bankcda

<p>We focus on elevating the region by helping to build businesses as well as help build the lives of those who live here. Maybe that sounds too grandiose to some, but it doesn&rsquo;t to us. Because we live it every day. We know our customers, and we&rsquo;re truly interested in what they have to say, and what daily challenges they face.</p><p>bankcda is innovative, technologically advanced, we employ only experts, and we deliver the same level of service and types of products that the big banks do. This is why we&rsquo;re such a unique institution. Genuinely friendly, caring people who are actually brilliant at what they do &ndash; that&rsquo;s who we are!</p><p><b>Duties and Responsibilities</b></p><p>Provides a full range of banking sales and service at a retail branch location</p><ul><li>Initiates sales and service activities designed to retain existing relationships and enable growth of new relationships</li><li>Assists customers in processing financial transactions in accordance with established policies and procedures</li><li>Answers questions and/or resolves complex technical problems on customer accounts</li><li>Opens new accounts in accordance with current policies and procedures</li><li>Performs other duties as assigned</li></ul><p><b>Requirements and Qualifications</b></p><ul><li>High school diploma or equivalent</li><li>Cash handling experience preferred</li><li>Typically requires 1 -2 years of experience as a customer service representative, teller, or personal banker, providing high quality service</li><li>Must be outgoing, accurate, goal oriented, accountable for errors</li><li>Maintain a professional demeanor at all times</li><li>Ability to work effectively as part of a team</li></ul><p>Job Type: Full-time</p><p>Pay: From $19.00 per hour</p><p>Expected hours: 35 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Please take time to review Banner Bank's Consent & Privacy notice before applying. <br> Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. <br> <b>Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings</b> on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. <br> More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. <br> With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. <br> As a <b>Banker</b> for Banner Bank you will provide an excellent experience for clients acting as the face of the Bank and process transactions accurately and efficiently. Assist clients in achieving their financial goals by actively referring Bank products/services and sell Bank products and services via in-person and telephone conversations. You'll maintain a high level of personal reliability and punctuality and work effectively as a team contributor on all assignments. <br> As a <b>Banker</b> for Banner Bank you will provide an excellent experience for clients acting as the face of the Bank and process transactions accurately and efficiently. Assist clients in achieving their financial goals by actively referring Bank products/services and sell Bank products and services via in-person and telephone conversations. You'll maintain a high level of personal reliability and punctuality and work effectively as a team contributor on all assignments. <br><ul><li><p>What you'll need</p><p><li>3 or more months of job-related experience including cash handling, client service and sales required</li><li>Previous Teller experience preferred</li><li>Strong organizational skills; basic skills in math, negotiation, and problem solving</li><li>Effective verbal and written communication skills; proper phone and email etiquette</li><li>Good interpersonal and relationship building skills; excellent customer service skills</li><li><b>NOTE: higher levels of experience may be considered for a higher-level role in the same job.</b></li></p></li><li><p>Our Process</p><p><li>Complete a simple application and answer a few questions</li><li>Take a quick assessment that gives us a little more insight on your work style</li><li>Have a phone interview with the manager or recruiter</li><li>Have an on-site interview with the manager and another key member or two of the team</li><li>Get an offer if it's the right fit for you and Banner</li><li>Start working after a background check and kick-off an amazing career</li></p></li><li><p>Compensation and Benefits</p><p><li>Targeted starting hourly range (based on experience): <b>$18+/hour</b></li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time and 11 company paid holidays</li><li>401k (with up to 4% match)</li><li>Tuition reimbursement </li><li>Get more information at: Employee Benefits Banner Bank </li></p></li><li><p>What you'll need</p><p><li>3 or more months of job-related experience including cash handling, client service and sales required</li><li>Strong organizational skills; basic skills in math, negotiation, and problem solving</li><li>Effective verbal and written communication skills; proper phone and email etiquette</li><li>Good interpersonal and relationship building skills; excellent customer service skills</li><li> <b>NOTE: higher levels of experience may be considered for a higher level role in the same job.</b> </li></p></li><li><p>Our Process</p><p><li>Complete a simple application and answer a few questions</li><li>Take a quick assessment that gives us a little more insight on your work style</li><li>Have a phone interview with the manager or recruiter</li><li>Have an on-site interview with the manager and another key member or two of the team</li><li>Get an offer if it's the right fit for you and Banner</li><li>Start working after a background check and kick-off an amazing career</li></p></li><li><p>Compensation and Benefits</p><p><li>Targeted starting hourly range (based on experience): <b>$18+/hour</b></li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time and 11 company paid holidays</li><li>401k (with up to 4% match)</li><li>Tuition reimbursement </li><li>Get more information at: Employee Benefits Banner Bank </li></p></li></ul>

Banker I

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