banking center manager

Mindstream

The incumbent is primarily responsible on assistance to the installation, monitoring and maintenance of the server operating systems and applications of Core Banking Support team. The incumbent will ensure that security, operational continuity and contingency controls for every assigned system platform.Essential Duties &amp; Responsibilities by Dimensions:A. Shareholder &amp; Financial:- Provide Assistance on daily system administrational tasks and support to Core Banking Systems operations in the Test Environment.B. Customer (Internal &amp; External):- Ensure relations with vendors are maintained for systems software, application, and hardware delivery and maintenance.- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/ objectives.- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.- Report and Escalate to direct managers on issues and problems faced in the management of the system.C. Internal (Processes, Products, Regulatory):- Provide assistance on Installation, monitoring and maintenance of test systems and applications for Core Banking systems.- Provide a reliable operating systems environment in order that the applications meet the required service levels.- Guide the documentation for specific platforms&rsquo; procedures and guidelines for business continuity and contingency planning of the Group&rsquo;s systems architecture within the overall contingency planning policy of the Group; and check daily outcomes.- Direct the documentation for specific platforms&rsquo; procedures and guidelines for data and systems security of the Group&rsquo;s main systems within the overall systems security policy of the Group; and check daily logs and exceptions.- Monitor assigned main systems operating systems and application performance sizing and utilization.- Provide automated and documented procedures in order to support simplification of data center operations activity for daily procedures and synchronization of backup site.- Provide automated and documented scripts for backup and retention of data on external storage within the backup and retention policy of each main system.- Execute change management procedures with version and backtrack control- Ensure timely resolution of operating systems and application failures on main systems.- Provide guidance to Manager of Core Banking Support in handling more complex jobs.- Report to the Direct Manager and indirectly to Senior Manager of Core Banking Support for approvals of work and prioritization of projects on hand.- Installation and upgrades of operating systems.- Monitor response and utilization of main systems applications and resources.D. Learning &amp; Knowledge:- Understand assigned systems&rsquo; internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure congruence with the Group&rsquo;s long term planning and approved strategy.- Be aware of systems security in application and system software to implement and monitor policy and ensure full protection of software and data from un-authorized access or disruption of services.- Knowledge on Finastra suite of solution (i.e. Trade Innovation, Trade Portal and Message Manager) and third-party technologies (i.e.,Openshift, Oracle Weblogic , IBM MQ, DB2) are a plus.E. Other:- Ensure high standards of confidentiality to safeguard commercially sensitive information.Education/Experience Requirements:- Bachelor Degree in Computer Science or related IT degrees.Required Special Skills:- Excellent oral and written communication skills in both English and Arabic (preferable).- Strong analytical, problem solving, decision-making and financial management skills.- Self-driven with well-developed leadership, motivational and team-building skills.- Good interpersonal skills.Operating Environment/ Location:- The systems support environment provides the platform to run systems using server hardware, and operating systems to provide secure, convenient, and highly available systems for users across the Group. In addition to securing such an environment, each administrator is assigned a system or group of systems depending on experience, training, and need.- The referenced position will be based in Qatar and will involve liaison with the support functions at HO.Framework and Boundaries:- Follow applicable policies and procedures.- Provide feedback on latest system requirement and certification matrix for continuous system improvement.Communications and Working Relationships:- Systems are made available to users via the assigned channels within IT which is a direct responsibility of Manager of Core Banking Support, with prior approval from Senior Manager Core Banking Support &amp; Head of Core Banking Support.Supervisory Responsibilities:Solid line reporting: Manager for Core Banking SupportDotted line reporting: Senior Manager for Core Banking SupportJob Type: Full-timeApplication Question(s):<ul><li>Do you have a Bachelor&rsquo;s degree in Computer Science, IT, or a related field?</li><li>How many years of experience do you have in Core Banking Systems support or IT infrastructure administration?</li><li>Are you familiar with server operating systems, application monitoring, and system backups?</li><li>Have you previously worked with Finastra solutions (Trade Innovation, Trade Portal, Message Manager) or similar banking applications?</li><li>Do you have experience in IT change management, system upgrades, or incident resolution?</li><li>What is your current and expected salary?</li><li>What is your notice period?</li></ul>

Associate, Core Banking Support (IT)

Mobilink Bank

<div>
 
 
 Department:
 
 Branch Operations- IMD
 
 
 
 Reports To:
 
 Executive Manager Branch Operations
 
 
 
 Job Grade:
 
 OG-I
 
 
 
 Total Positions:
 
 01
 
 
 
 Location:
 
 Peshawar Saddar - Islamic Branch
 
 
 
 
 
 
 What is Banking Services Manager Islamic - MMBL?
 
 
 
 As a Banking Services Manager (BSM), you will be responsible for driving asset and liability business growth, ensuring effective financial planning, and managing branch operations in a Shariah-compliant manner. You will lead a branch team to achieve sales and profitability objectives, strengthen customer relationships, and maintain compliance with Islamic banking standards and SBP regulations.
 
 
 
 
 
 
 What does a Banking Services Manager Islamic &ndash; MMBL does?
 
 
 <ul>
 <li>
 Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
 </li>
 <li>
 Work in close liaison with Branch Manager to achieve optimum results .
 </li>
 <li>
 To supervise &amp; administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered
 
 including Shariah compliance guidelines
 
 .
 </li>
 <li>
 To create a working environment where customer get best attention and service.
 </li>
 <li>
 To ensure staff under domain is working in line with Islamic Banking SOP's, controls and ensure to recommend timely rotation of staff.
 </li>
 <li>
 To ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys/passwords are not compromised.
 </li>
 <li>
 All system related inputs/outputs are signed jointly and output/input reports are properly sealed and kept in record.
 </li>
 <li>
 To attend auditors (Internal/External/SBP), Internal Control and arrange compliance of their reports with in timelines.
 </li>
 <li>
 To observe cash in safe/cash on counter limits.
 </li>
 <li>
 To prepare and submit all MIS/Confirmations as and when required. To attend customer's complaints for their timely resolution.
 </li>
 <li>
 To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepaid expenses accounts are reviewed and balanced as per actual on monthly basis
 </li>
 <li>
 Maintenance and balancing of Security Stationary periodically as per SOP.
 </li>
 <li>
 Supervise and Maintain record of all account opening and its related operations.
 </li>
 <li>
 To ensure daily balancing of cash book, vault and necessary reports are prepared.
 </li>
 <li>
 To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Nonborrower accounts, Recoveries and all other Islamic Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized
 
 with adherence to Islamic principles
 
 .
 </li>
 <li>
 Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction Is left unauthorized at day end.
 </li>
 <li>
 Ensure proper staff backup is available for critical position.
 </li>
 <li>
 Ensure staff punctuality and adherence to bank dress code.
 </li>
 <li>
 To nominate staff for training in consultation with LM
 </li>
 <li>
 To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
 </li>
 <li>
 To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
 </li>
 <li>
 Supervise custody and record keeping Of PDC's, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
 </li>
 <li>
 To manage HR and admin related matters of branch staff.
 </li>
 <li>
 Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
 </li>
 <li>
 Any other duty assigned by Line Manager.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for, and what does it take to be a Banking Services Manager Islamic - MMBL?
 
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Hold a Bachelor&rsquo;s degree in marketing or commerce from a reputable Institution. MBA will be preferable (Subject to approval).
 </li>
 <li>
 Have a minimum of 5 years of relevant work experience,
 
 with prior experience in Islamic banking highly preferred
 
 .
 </li>
 <li>
 Diploma/ certification in Islamic Banking will be given preference.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Knowledge of Islamic Banking &amp; practices
 </li>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Team management
 </li>
 <li>
 Time management
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Customer Relationship
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Sound communication and interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills:
 
 
 <ul>
 <li>
 Skilled in business planning, retail banking and customer service
 </li>
 <li>
 Thorough understanding of compliance and regulatory requirements for bank
 
 including Shariah compliance and Islamic banking regulations.
 
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
 
 
</div>

Banking Services Manager - Islamic

<div>
 
 
 Department:
 
 Branch Operations- IMD
 
 
 
 Reports To:
 
 Executive Manager Branch Operations
 
 
 
 Job Grade:
 
 OG-I
 
 
 
 Total Positions:
 
 01
 
 
 
 Location:
 
 Karachi Saddar - Islamic Branch
 
 
 
 
 
 
 What is Banking Services Manager Islamic - MMBL?
 
 
 
 As a Banking Services Manager (BSM), you will be responsible for driving asset and liability business growth, ensuring effective financial planning, and managing branch operations in a Shariah-compliant manner. You will lead a branch team to achieve sales and profitability objectives, strengthen customer relationships, and maintain compliance with Islamic banking standards and SBP regulations.
 
 
 
 
 
 
 What does a Banking Services Manager Islamic &ndash; MMBL does?
 
 
 <ul>
 <li>
 Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
 </li>
 <li>
 Work in close liaison with Branch Manager to achieve optimum results .
 </li>
 <li>
 To supervise &amp; administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered
 
 including Shariah compliance guidelines
 
 .
 </li>
 <li>
 To create a working environment where customer get best attention and service.
 </li>
 <li>
 To ensure staff under domain is working in line with Islamic Banking SOP's, controls and ensure to recommend timely rotation of staff.
 </li>
 <li>
 To ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys/passwords are not compromised.
 </li>
 <li>
 All system related inputs/outputs are signed jointly and output/input reports are properly sealed and kept in record.
 </li>
 <li>
 To attend auditors (Internal/External/SBP), Internal Control and arrange compliance of their reports with in timelines.
 </li>
 <li>
 To observe cash in safe/cash on counter limits.
 </li>
 <li>
 To prepare and submit all MIS/Confirmations as and when required. To attend customer's complaints for their timely resolution.
 </li>
 <li>
 To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepaid expenses accounts are reviewed and balanced as per actual on monthly basis
 </li>
 <li>
 Maintenance and balancing of Security Stationary periodically as per SOP.
 </li>
 <li>
 Supervise and Maintain record of all account opening and its related operations.
 </li>
 <li>
 To ensure daily balancing of cash book, vault and necessary reports are prepared.
 </li>
 <li>
 To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Nonborrower accounts, Recoveries and all other Islamic Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized
 
 with adherence to Islamic principles
 
 .
 </li>
 <li>
 Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction Is left unauthorized at day end.
 </li>
 <li>
 Ensure proper staff backup is available for critical position.
 </li>
 <li>
 Ensure staff punctuality and adherence to bank dress code.
 </li>
 <li>
 To nominate staff for training in consultation with LM
 </li>
 <li>
 To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
 </li>
 <li>
 To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
 </li>
 <li>
 Supervise custody and record keeping Of PDC's, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
 </li>
 <li>
 To manage HR and admin related matters of branch staff.
 </li>
 <li>
 Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
 </li>
 <li>
 Any other duty assigned by Line Manager.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for, and what does it take to be a Banking Services Manager Islamic - MMBL?
 
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Hold a Bachelor&rsquo;s degree in marketing or commerce from a reputable Institution. MBA will be preferable (Subject to approval).
 </li>
 <li>
 Have a minimum of 5 years of relevant work experience,
 
 with prior experience in Islamic banking highly preferred
 
 .
 </li>
 <li>
 Diploma/ certification in Islamic Banking will be given preference.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Knowledge of Islamic Banking &amp; practices
 </li>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Team management
 </li>
 <li>
 Time management
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Customer Relationship
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Sound communication and interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills:
 
 
 <ul>
 <li>
 Skilled in business planning, retail banking and customer service
 </li>
 <li>
 Thorough understanding of compliance and regulatory requirements for bank
 
 including Shariah compliance and Islamic banking regulations.
 
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Client of ITHR 360° CONSULTING FZE

API Manager Banking &amp; Financial Services
 
 Location: UAE (Onsite)
 Company: ITHR Technologies Consulting LLC
 Employment Type: Permanent, Full-time
 
About the Role
 
ITHR Technologies Consulting LLC is seeking an experienced API Manager to lead the design, governance, and delivery of APIs powering digital transformation in the banking sector. This role will be pivotal in enabling secure integrations, advancing open banking initiatives, and ensuring scalability and compliance across our digital ecosystem.
 
Key Responsibilities
API Strategy &amp; Governance
 
Develop and execute the banks API-first strategy in line with business and regulatory needs.
 
Establish and enforce API governance frameworks (standards, documentation, policies).
 
Ensure regulatory compliance (PSD2, Open Banking, GDPR, PCI-DSS, UAE Central Bank regulations).
 
API Development &amp; Management
 
Oversee the end-to-end lifecycle of APIs (design, build, deploy, monitor, retire).
 
Manage API platforms and gateways (Apigee, Mulesoft, Kong, WSO2, etc.).
 
Guarantee APIs meet standards of security, performance, scalability, and resilience.
 
Collaboration &amp; Integration
 
Partner with business stakeholders to identify API integration opportunities.
 
Lead integration of APIs with core banking systems, payments, CRM, and digital channels.
 
Manage partner, vendor, and fintech collaborations through APIs.
 
Monitoring &amp; Optimization
 
Define and track API KPIs and SLAs for performance and availability.
 
Implement robust analytics, logging, and monitoring tools.
 
Enhance developer experience with sandboxes, portals, and clear documentation.
 
Qualifications &amp; Skills
 
Bachelors/Masters degree in Computer Science, Engineering, or related field.
 
8+ years of IT experience, with minimum 4 years in API management.
 
Strong expertise in REST, SOAP, GraphQL and security frameworks (OAuth2.0, JWT, OpenID Connect, TLS, SAML).
 
Hands-on experience with API management platforms (Apigee, Mulesoft, WSO2, Kong).
 
Background in banking/financial services with knowledge of core banking integrations.
 
Strong leadership, communication, and stakeholder management skills.

API Manager Banking & Financial Services

ALAKAI FINANCIAL BROKERS

Client Management &amp; Relationship SupporOperational Coordination &amp; Compliance<ul><li>Credit Expediting: Manage the timely preparation and submission of credit proposal documentation for Bank review.</li><li>Internal Liaison: Act as the central communication link between the client and Bank team.</li><li>Account Initiation: Meticulous oversight of all steps in the bank account opening process, ensuring full documentation and regulatory compliance.</li><li>Client Meetings: Coordinate and participate in meetings to assess client needs and articulate product value propositions.</li><li>Primary Contact: Serve as the principal point of contact for client inquiries and status updates.</li></ul>Administrative &amp; Logistical Oversight<ul><li>Office Administration: Execute essential administrative functions, encompassing correspondence, report generation, and professional file management.</li><li>Document Control: Maintain organized and current systems for confidential client and credit documentation.</li><li>Meeting Support: Oversee all meeting logistics, including definitive scheduling and accurate recording of formal minutes.</li></ul>Job Types: Full-time, PermanentPay: AED7,000.00 - AED10,000.00 per monthEducation:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>UAE Banking or Finance related: 1 year (Required)</li></ul>License/Certification:<ul><li>MBA or CA Degree (Required)</li><li>UAE Driving License (Preferred)</li></ul>Expected Start Date: 01/04/2025

Banking & Client Manager

SouthState Bank

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
 
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
 SUMMARY/OBJECTIVES
 The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
 
ESSENTIAL FUNCTIONS
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
 Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
 Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
 Presents a neat and professional personal appearance, in accordance with bank policy.
 Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
 Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
 
Teller Duties: 
Processes transactions for savings, checking, and loan accounts.
 Maintains a neat and orderly work area.
 May assist in guiding and training new tellers.
 May allow customers access to safe deposit boxes.
 Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
 Sells certified checks.
 Balances transactions daily.
 May service/balance ATM.
 May utilize the branch capture system.
 Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 
FSR Duties: 
Opens new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
 Explains policies and procedures as necessary, keeping in mind most customers’ unfamiliarity with them.
 Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
 Is knowledgeable of financial services offered by the bank.
 Shows sincere appreciation for each customer’s time and business. Gives business card if not already given.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
 
UNIVERSAL BANKER FUNCTIONS
 One year of teller or cash handling experience and six months customer relationship building or sales experience
 Demonstrated expertise in the Teller II and basic FSR job functions
 Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
 Other duties as assigned
 
Qualifications, Education, and Certification Requirements
 Education : High School diploma or equivalent
 Experience : Cash handling, sales, customer service. Previous banking experience preferred.
 Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
 
TRAINING REQUIREMENTS/CLASSES
 The SouthState Way New Team Member Orientation
 Teller Foundations
 Banker Foundations
 All assigned Regulatory Compliance Training
 Acknowledgement of all policies through DocuSign as assigned
 Additional training may be required dependent upon experience
 
PHYSICAL DEMANDS
 Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
 
WORK ENVIRONMENT
 This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
 
TRAVEL
 Travel may be required to come to meetings or training as needed.
 
Equal Opportunity Employer, including disabled/veterans.

Universal Banker I -McKinney Henneman, Texas

EFG International

<div>The Head of Private Banking Support (HoPBS) function focuses on ex-ante (preventive) controls to increase effectiveness and ensure consistency in operational processes. It is together with the Local PBCOO and the Head of Private Banking (HoPB) responsible for the First Line of Defense (FLoD) to ensure an effective, risk-controlled, and regulatory compliant operating environment for the Private Banking function based in Dubai, UAE. Furthermore, PBS contributes to the enhancement of and oversight over the FLoD control environment. In addition, the function is responsible for various topics related to the daily office wide matters, communication, staff training, governance, and office support.
Key roles and responsibilities
<ul><li>Coordinate the control activity in line with the Global Private Banking Control Blueprint, though aligned to local regulatory requirements
</li><li>Actively identify, manage, and mitigate risks arising from business operations including but not limited to AML/KYC risk, cross border, and suitability.
</li><li>Assure quality and timeliness of the activities performed by the frontline such as the content of Client Information Profiles (CIP), account documentations and periodic relationship reviews
</li><li>Approve the periodic relationship, business introducer and independent asset managers reviews and CIP modifications as well as new standard risk accounts in accordance with the authority delegated by HoPB, and ensure sufficient oversight in the area
</li><li>Keep track of the timely completion of pending items (follow-ups) and remediation of issues related to client lifecycle activities
</li><li>Proactively collect feedback from the frontline to improve the efficiency of the day-to-day operations
</li><li>Successfully manage internal audits and operational risk Incidents
</li></ul>Management &amp; Leadership
<ul><li>Demonstrate exemplary conduct and live by the Group's Values and Code of Conduct
</li><li>Lead the team of PBS to drive client-centric process enhancements to improve better client experience, higher service standards, operation efficiency and productivity of the frontline
</li><li>Plan and coordinate activities of the team in line with global standards, and sets clear team goals to ensure staff have clarity of roles and responsibilities
</li><li>Ensure the competence of staff members with necessary skills to perform the roles
</li><li>Groom the staff through various exposure in meeting/project involvement, coaching and mentoring
</li><li>Identity relevant training/industry seminars, etc suitable for staff
</li><li>member to attend
</li><li>Monitor team performance, regular feedback given, and
</li><li>performance appraised fairly
</li><li>Motivate team members and ensure teamwork, guided by EFG
</li>corporate values to build a strong positive culture 
<li>
</li></ul>Other tasks
<ul><li>Continuously maintain and improve effective communication with the three lines of defence to ensure compliance with the latest regulatory standard.
</li><li>Work jointly with local Business Risk Management (BRM) and Global PBS to smoothen operational processes without compromising the control effectiveness.
</li><li>Ensure appropriate PB representation in Risk and Compliance governance committees.
</li><li>Provide on-going training to new and existing CROs and CSOs on systems, processes, and policies.
</li><li>Collaborate with the Global Head of PBS in the review and refinement of the FLoD framework.
</li><li>Any ad-hoc tasks assigned by the Head of PB (&ldquo;HoPB&rdquo;) or the Global Head of PBS.
</li><li>Advise, check and validate payments and securities transfers.</li></ul></div>

Local Head of Private Banking Support Dubai

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Associate, Core Banking Support (IT)

Banking Services Manager - Islamic

Banking Services Manager - Islamic

API Manager Banking & Financial Services

Banking & Client Manager

Universal Banker I -McKinney Henneman, Texas

Local Head of Private Banking Support Dubai