banking center manager

First Security Bank

<div><p><b>Important Information Regarding Application Process</b>: Please note that we <b>do not accept resumes</b> and encourage applicants to <b>include work history on our formal application available via the </b><b><i>&quot;Apply Now&quot;</i></b><b> link</b>. *Data from a resume cannot be downloaded into an application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/.</p>
<p><b>SUMMARY</b><br>
First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Banking Center Manager! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply!</p>
<p>In this role, you will ensure the efficient daily operations of a full-service banking center and provide secure, innovative financial solutions while fostering a safe, professional, and growth-focused work environment. This role includes modeling company values, supervising and training staff, and resolving customer inquiries to maintain high service standards. <b>This position requires on-site work.</b></p>
<p><b>QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS</b><br>
To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position.</p>
<ul><li>Must be at least 18 years of age.</li>
<li>High School Diploma or GED <b>required</b>.</li>
<li>Associates and/or bachelor's degree related to business and/or finance <b>preferred</b>.</li>
<li>Completion of Retail Banking Supervisor checklist (internal) <b>required; or</b></li>
<li>3-5 years of retail banking experience with a strong understanding of Retail Banking Specialist functions <b>required</b>.</li>
<li>Completion of Retail checklists through Manager level within <b>1</b> year will be <b>required</b>.</li>
<li>1-2 years&rsquo; supervisory/leadership experience <b>preferred</b>.</li>
<li>Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is <b>required</b>.</li>
<li>Commitment to demonstrating Core 5 values with customers and coworkers.</li>
</ul>
<p><b>HOURS OF AVAILABILITY: </b>Regularly Scheduled Hours/Week: 40 (+) hours | Monday &ndash; Friday 7:45am - 5:30pm | Saturday 8:45am - 12:00pm (up to 2 per month) | *Extended working hours may be required.</p>
<p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b><br>
Responsible for management of the banking center team, including service, sales, and operations. Adhere to all department and company policies and procedures and follow applicable banking regulations.</p>
<div><ul><li>Provide comprehensive training and ongoing development for retail staff on bank protocols, operations, policies, products, and services to support high-quality service, sales, and cross-selling.</li></ul>
<ul><li>Foster and maintain a welcoming, customer-focused environment, strengthening relationships through exceptional service and active community engagement.</li></ul>
<ul><li>Lead weekly meetings to ensure clear communication of directives, performance updates, and goals between departments and leadership.</li></ul>
<ul><li>Apply essential employment law principles, consistently interpret and enforce bank policies and procedures, and perform and supervise all key retail responsibilities.</li></ul>
<ul><li>Ensure audit controls are consistently followed and that monthly audits, checklists, and reports are completed accurately and on time.</li></ul>
<ul><li>Maintain a strong understanding of physical security equipment and enforce security procedures to protect the team and the banking center, reporting any concerns to the Security team.</li></ul>
<ul><li>Monitor compliance with regulatory requirements, including the Bank Secrecy Act, Regulation CC, Regulation E, and Fair Lending.</li></ul>
<ul><li>Assist with unusual transactions and resolve customer complaints with professionalism and clarity.</li></ul>
<ul><li>Responsible for opening and maintaining customer accounts while providing operational support by pulling and balancing teller drawers when necessary.</li></ul>
<ul><li>Collaborate with management to develop banking center goals and implement effective strategies to achieve them.</li></ul>
<ul><li>Protect all customer information and bank operations through strict confidentiality.</li></ul>
<ul><li>Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.</li></ul>
<ul><li>Maintain a valid driver's license, reliable transportation, punctual attendance, and the ability to work on-site with occasional extended hours when necessary.</li></ul>
<ul><li>Attend various Retail training classes and perform additional duties as assigned by management.</li></ul>
</div>
<p><b>SUPERVISORY RESPONSIBILITIES: </b>Under the guidance of the Retail Operations Manager, this role provides supervision to retail employees by monitoring and evaluating performance, addressing issues proactively, and making well-informed, timely decisions based on careful assessment of each situation.</p>
<p><b>SOFT SKILLS</b><br>
Foster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback that generates trust.</p>
<p><b>PHYSICAL DEMANDS</b><br>
Possess sufficient mobility to work in a standard office setting. Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment. Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching. The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications. Have near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats. The employee must occasionally lift and move up to 25 pounds. Ability to hold a valid driver's license with access to a vehicle that can be used for business travel purposes.</p>
<p>The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p><b>MENTAL DEMANDS</b><br>
The duties of this position require strong independent problem-solving skills to manage multiple projects and their accurate and timely completion. Able to interact with and lead others in a calm and patient manner; maintaining confidentiality and professionalism in all situations. Able to analyze information, evaluate options, and make sound judgements in a timely manner. Strong mathematical competency related to currency, including adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals. This position also requires the ability to read and interpret documents, draft instructions or presentations, and articulate complex information in written or oral form.</p></div>

Banking Center Manager

Prosperity Bank

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>External Applicants: Please apply through Prosperity Bank's Career Center at </b>https://www.prosperitybankusa.com/Careers<b>.</b><b> Applying through any other source may prevent Prosperity from receiving your application. </b><b>Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. </b><b>Prosperity Bank is an Equal Opportunity Employer.</b></div><div><div><div><br>
<div><div>
<b>POSITION PURPOSE</b><br>
Responsible for implementing existing policies, procedures, and systems involving cashiering operations and customer service functions. Coordinates, directs, and assigns work. Responsible for smooth flow of Teller lines, adequate window coverage, and general training. Oversees provision of a full range of services (including phone and mail) to customers and prospective customers. Ensures that customers are promptly and professionally served.<p></p><p><b><br>
ESSENTIAL FUNCTIONS AND BASIC DUTIES</b></p><p><b>
Assumes responsibility for ensuring and performing efficient, effective, and professional Teller operations.</b></p><ul><li>
Ensures that all Teller functions are correctly performed and are in accordance with established polices and standards. Ensures that all security procedures are followed.</li><li>
Coordinates Teller operations by assisting in assigning work and distributing workflow.</li><li>
Answers Teller&rsquo;s questions, solves problems, and assists with complex transactions and sensitive customer relations problems. Explains policies and procedures to customers. Makes judgments for Tellers (within limits of authority) pertaining to cashing and/or accepting checks or drafts.</li><li>
Investigates Teller out-of-balance conditions and institutes corrective procedures. Assists in finding balancing errors. Ensures that each Teller balances at the end of each day and that all monies are secured in accordance with established procedures.</li><li>
Performs Teller paying and receiving functions as required. Receives deposits and loan payments. Prepares proper receipts.</li><li>
Maintains an inventory of cashier's checks, money orders, receipts, travelers checks, and other negotiable items for use in the Teller area</li><li>
Experienced in Windows and Excel spreadsheet applications.</li><li>
Monitors needs of New Accounts and provides back up as necessary</li></ul><p><b>
Assumes responsibility for ensuring and effectively performing customer service functions.</b></p><ul><li>
Ensures that customer service functions are performed in accordance with established policies and standards.</li><li>
Resolves customers&rsquo; requests, problems, and questions promptly or refers appropriately.</li><li>
Presents and explains Bank services and products to customers and assists in meeting their financial needs. Answers questions and solves problems for customers by listening to problems, collecting data, securing answers, and reporting results to the inquiring party.</li><li>
Receives and directs customers and telephone calls. Responds to inquiries and questions if possible or directs them as necessary. Records and relays messages.</li><li>
Performs file maintenance and account changes as needed.</li><li>
Keeps customers informed of Bank services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services.</li><li>
Maintains and projects the Bank's professional reputation. Maintains privacy of customer account information.</li><li>
Actively cross sells Bank products and services.</li></ul><p><b>
Effectively supervises area personnel, ensuring optimal performance.</b></p><ul><li>
Provides leadership to personnel through effective objective setting, delegation, and communication.</li><li>
Ensures that personnel are well trained, effective, and optimally used. Provides instruction regarding policy, procedure, and service and product offerings. Assists new employees.</li><li>
Provides personnel with sales training according to Prosperity&rsquo;s sales philosophy</li><li>
Monitors tellers to insure compliance with policy, procedures and sales culture</li><li>
Tracks individual employee progress and assists with performance appraisals as required. Provides support and suggestions for employee improvement.</li><li>
Assists and supports personnel as needed.</li><li>
Assume the management role in the absence of the lobby manager.</li></ul><p>
 <b>Assumes responsibility for establishing and maintaining effective communication and coordination with branch and area personnel and with management.</b></p><ul><li>
Coordinates Teller duties and responsibilities with related functions within and outside of the branch.</li><li>
Keeps management informed of area activities and of any significant problems. Provides suggestions for improved service.</li><li>
Completes required reports and related documents promptly and accurately.</li><li>
Attends meetings as required.</li></ul><p>
 <b>Assumes responsibility for related duties as required or assigned.</b></p><ul><li>
Ensures that work areas and equipment are clean and well maintained.</li><li>
Performs procedures for opening and closing of operations, including vault, alarm, and door duties.</li><li>
Replaces Tellers as needed.</li><li>
Performs related clerical functions as required.</li></ul><p><b>
PERFORMANCE MEASUREMENTS</b></p><p>
1. Teller functions are efficiently, accurately, and effectively performed in accordance with established policies and standards.
<br>
2. Security procedures are understood and adhered to by all Tellers.<br>
3. Monies are balanced and any discrepancies promptly resolved.<br>
4. Tellers are appropriately directed, assisted, and supported.<br>
5. Good business relations exist with customers. Customers' problems or questions are courteously and promptly resolved.<br>
6.Good working relationships and coordination exist with area personnel and with management. Management is appropriately informed of area activities.<br>
7. Required reports and records are accurate, complete, and timely.<br>
8. The Bank&rsquo;s professional reputation is maintained and conveyed.<br>
9.Transaction levels, balancing, errors, etc. are in line with Bank standards.</p><div><b>
QUALIFICATIONS</b></div><div></div><div><b><br>
EDUCATION/CERTIFICATION: </b>High school graduate or equivalent.</div><div><b>
REQUIRED KNOWLEDGE:</b></div><div>
A thorough knowledge of Teller operations and procedures.</div><div>
Good understanding of Bank operations</div><div>
Understanding of Bank philosophy.</div><div>
Knowledge of basic accounting.</div><div><b>
REQUIREMENTS:
</b></div><div>Minimum of 2.5 years successful Teller experience</div><div>
Same requirements as a Teller III</div><div>
Facilitates GS3 (Gold Star Sales and Service) program for Tellers on team, if applicable to Banking Center</div><div>
Completes Teller Performance Score Cards, if applicable to Banking Center</div><div>
Completes Teller Assessments</div><div>
Assists with operational audits</div><div>
Any other items deemed necessary by Banking Center Manager or Banking Center Area Manager</div><div></div><div><b><br>
REQUIRED KNOWLEDGE</b></div><div><b>
PROFICIENCIES:</b></div><div>
All aspects of the Teller line</div><div>
General New Account knowledge and Online Banking</div><div>
Ability to help customers with Teller and Personal Banker duties.</div><div>
Assist the Banking Center Manager with ongoing development and coaching of the Teller Team</div><div>
Assists other tellers with Operations and Procedures to maintain a high level of proficiency with all work on the Teller line.</div><div>
Maintains all retention and logs to the standard of the bank.</div><div><b>
ENHANCED KNOWLEDGE:</b></div><div>
All aspects of Personal Banker position with intention of becoming a Personal Banker</div><div>
All aspects of the branch with the intention of becoming a Banking Center Manager</div><div>
Continued training to maintain an up-to-date knowledge of banking procedures and compliance.</div><div><b>
SKILLS/ABILITIES:</b><b>
</b></div><div>Excellent communication and leadership skills.</div><div>
Supervisory and training abilities.</div><div>
Uses good judgement for sound decisions.</div><div>
Professional appearance, dress, and attitude.</div><div>
Solid math skills.</div><div>
Ability to operate related computer software, and business equipment including 10- key, money counters, and telephone.</div><div></div><div><b><br>
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></div><div><b>
TALKING: </b>Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.</div><div><b>
AVERAGE HEARING: </b>Able to hear average or normal conversations and receive ordinary information.</div><div><b>
REPETITIVE MOTION: </b>Movements frequently and regularly required using the wrists, hands, and/or fingers.</div><div><b>
FINGER DEXTERITY:</b> Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.</div><div><b>
AVERAGE VISUAL ABILITIES:</b><b> </b>Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.</div><div><b>
PHYSICAL STRENGTH: </b>Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)</div><div></div><div><b><br>
WORKING CONDITIONS</b></div><div><b>
NONE: </b>No hazardous or significantly unpleasant conditions (such as in a typical office).</div><div></div><div><b><br>
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></div><div><b>
REASONING ABILITY:</b> Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions.</div><div><b>
MATHEMATICS ABILITY: </b>Ability to perform basic math skills, use decimals to compute ratios and precents, and to draw and interpret graphs.</div><div><b>
LANGUAGE ABILITY:</b> Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.</div><div>
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.</div><div>
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
<p></p>
Hours: Monday - Friday Monday - Friday 7:30 AM - 4:30 PM.
<br>
40 hours per week</div>

Teller Supervisor (Full Time) - Early

Jackson County Bank

<div>Description:
<p>
Performs a variety of duties to provide extraordinary customer service at a lobby workstation and/or a drive-thru workstation. These duties include the receiving, paying out and the keeping of accurate records for all the monies involved in paying and receiving transactions. Responsible for scanning daily work, balancing and maintenance of banking center&rsquo;s ATM and vault as assigned. Provide customer services on the banking floor including but not limited to opening and maintaining deposit accounts. Establishes and maintains good customer relations with present customers to retain and expand existing banking relationships and solicits new business from non-customers in the areas of Deposit, Loan and Trust products and services. Serves as backup to the Assistant Banking Center Leader (ABCL) as assigned.</p>
Requirements:
<ul><li>High school diploma or GED equivalent required.</li><li>
Banking experience preferred.</li><li>
Minimum of 2 years of banking or related experience preferred.</li><li>
Previous teller and/or sales experience preferred.</li></ul></div>

Part-Time Banking Center Associate II

Webster Financial

<div><div><p><b>CAREER AREA</b></p>
<div>Banking Centers</div>
</div><div><p><b>POSITION TYPE</b></p>
</div><div></div><div><p><b>LOCATION</b></p>
<div>3535 Long Beach Road, Oceanside, NY 11572, United States
</div></div><div><p><b>JOB ID</b></p>
<div>R26_0000000242</div></div></div>
<br><div><p>3535A Long Beach Road, Oceanside, New York, 11572, USA</p>
<div><div><p>If you&rsquo;re looking for a meaningful career, you&rsquo;ll find it here at Webster. Founded in 1935, our focus has always been to put people first-doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster&rsquo;s values, these set us apart as a bank and as an employer.</p><p></p><p>
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!</p><p></p>
The Banking Center Relationship Banker 2 role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication. Ability to supervise and coach fellow relationship Bankers.<p></p><p><b>
What you will do</b></p><ul><li>
Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.</li><li>
Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.</li><li>
Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions as needed.</li><li>
Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center&rsquo;s growth and profitability objectives.</li><li>
Expected to achieve/ exceed both individual and team goals in sales, service and operations.</li><li>
Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.</li><li>
Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.</li></ul><p><b><br>
Skills and Abilities</b></p><ul><li>
Demonstrated success in leading, coaching, and motivating.</li><li>
Working knowledge of all products and services</li><li>
Keeps current with all systems used for branch transaction processing.</li><li>
Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.</li><li>
Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.</li></ul><p><b><br>
Education Qualifications</b></p><ul><li>
H.S. Diploma or General Education Degree (GED) required</li><li>
Bachelor&rsquo;s Degree in Arts/Sciences (BA/BS) or degree preferred</li></ul><p><b><br>
Experience Qualifications</b></p><ul><li>
3-4 years customer sales/service experience with 1-2 years supervisory. Needs-based banking sales experience preferred</li></ul><p></p><p><i>
The estimated salary range for this position is $23.08 USD to $26.00 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.</i></p><p></p><p><i>
#LI-S01</i></p><p></p><p>
Webster Financial Corporation and its subsidiaries (&ldquo;Webster&rdquo;) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.</p></div></div></div>

03S003 - Banking Center Relationship Banker 2

Bank of America

<div><p><b>Job Description:</b></p><p></p><p>
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br>
<br>
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br>
<br>
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br>
<br>
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!</p><p><b><br>
Job Description:</b><br>
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li>
Executes the bank's risk culture and strives for operational excellence</li><li>
Builds relationships with clients to meet financial needs</li><li>
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li><li>
Grows business knowledge and network by partnering with experts in small business, lending, and investments</li><li>
Manages financial center traffic, appointments, and outbound calls effectively</li><li>
Drives the client experience</li><li>
Manages cash responsibilities</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li><li>
Collaborates effectively to get things done, building and nurturing strong relationships</li><li>
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li><li>
Is confident in identifying solutions for new and existing clients based on their needs</li><li>
Communicates effectively and confidently and is comfortable engaging all clients</li><li>
Has the ability to learn and adapt to new information and technology platforms</li><li>
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)</li><li>
Applies strong critical thinking and problem-solving skills to meet clients' needs</li><li>
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li><li>
Efficiently manages time and capacity</li><li>
Focuses on results while acting in the best interest of the client</li><li>
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
</li></ul><p></p><p><b>Desired Qualifications:</b></p><ul><li>
Experience in financial services and knowledge of financial services industry, products and solutions</li><li>
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals</li><li>
Six months of cash handling experience</li><li>
Bachelor's Degree or business-relevant Associate&rsquo;s Degree such as business management, business administration or finance
</li></ul><p></p><p><b>Skills:</b></p><ul><li>
Adaptability</li><li>
Business Acumen</li><li>
Customer and Client Focus</li><li>
Oral Communications</li><li>
Problem Solving</li><li>
Account Management</li><li>
Client Experience Branding</li><li>
Client Management</li><li>
Client Solutions Advisory</li><li>
Relationship Building</li><li>
Business Development</li><li>
Pipeline Management</li><li>
Prospecting</li><li>
Referral Identification</li><li>
Referral Management</li></ul><p></p><p><b>
Minimum Education Requirement:</b> High School Diploma / GED / Secondary School or equivalent</p><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div>

Relationship Banker - Southern Pines Financial Center

<div><p><b>Job Description:</b></p><p></p><p>
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br>
<br>
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br>
<br>
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br>
<br>
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!</p><p><b><br>
Job Description:</b><br>
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li>
Executes the bank's risk culture and strives for operational excellence</li><li>
Builds relationships with clients to meet financial needs</li><li>
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li><li>
Grows business knowledge and network by partnering with experts in small business, lending, and investments</li><li>
Manages financial center traffic, appointments, and outbound calls effectively</li><li>
Drives the client experience</li><li>
Manages cash responsibilities</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li><li>
Collaborates effectively to get things done, building and nurturing strong relationships</li><li>
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li><li>
Is confident in identifying solutions for new and existing clients based on their needs</li><li>
Communicates effectively and confidently and is comfortable engaging all clients</li><li>
Has the ability to learn and adapt to new information and technology platforms</li><li>
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)</li><li>
Applies strong critical thinking and problem-solving skills to meet clients' needs</li><li>
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li><li>
Efficiently manages time and capacity</li><li>
Focuses on results while acting in the best interest of the client</li><li>
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
</li></ul><p></p><p><b>Desired Qualifications:</b></p><ul><li>
Experience in financial services and knowledge of financial services industry, products and solutions</li><li>
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals</li><li>
Six months of cash handling experience</li><li>
Bachelor's Degree or business-relevant Associate&rsquo;s Degree such as business management, business administration or finance
</li></ul><p></p><p><b>Skills:</b></p><ul><li>
Adaptability</li><li>
Business Acumen</li><li>
Customer and Client Focus</li><li>
Oral Communications</li><li>
Problem Solving</li><li>
Account Management</li><li>
Client Experience Branding</li><li>
Client Management</li><li>
Client Solutions Advisory</li><li>
Relationship Building</li><li>
Business Development</li><li>
Pipeline Management</li><li>
Prospecting</li><li>
Referral Identification</li><li>
Referral Management</li></ul><p></p><p><b>
Minimum Education Requirement:</b> High School Diploma / GED / Secondary School or equivalent</p><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div><p></p>

Relationship Banker - Hunt Valley-York Road Financial Center

Country Bank For Savings

<div><div><div><div><div><div><div><div><div><div><div>Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We&rsquo;ve focused on <i>Making a Difference</i> in the lives of our customers, our communities, and for our team members every day since we were founded in 1850. It is our people that drive our success and create our culture, an inclusive and engaging work environment. We&rsquo;re excited to meet you to talk about our career opportunities and how you can make a difference as a part of our growing Retail Banking team!<p><b><br>
About the Job:</b></p><p>
Under the supervision of the Retail Banking Officer, this position provides excellent service to all customers by performing error-free transactions, informing customers of Bank products and services, and managing customer requests in a professional and timely manner. Maintains and balances cash drawer and reconciles discrepancies, while following all Bank policies and procedures to reduce risk of loss. Supports the banking center in reaching deposit and loan goals through referrals to Banking Center Specialists. This role is a great opportunity for candidates looking for experience in Banking throughout the Summer months.</p><p><b><br>
Status:</b><b> This is a Temporary Part Time, Summer Position, 25 hours weekly</b></p><p><br>
The hiring salary for this position is <b>$17 hourly</b>.</p><p><b><br>
Duties and Responsibilities:</b></p><ul><li>
Assists customers by receiving deposits, withdrawals, and loan payments; cashing checks; recording night and mail deposits; selling cashier checks, ordering checks, and answering questions in person or over the telephone.</li><li>
Actively participates and models the Country Bank Experience sales and service program. Cross sells Bank products by engaging with customers, understanding customer needs, and informing customers of new services and product promotions. Demonstrates sound knowledge of Bank products and services. Actively promotes all digital channels such as online and mobile banking, and any eService initiatives.
</li><li>Answers basic customer inquiries regarding interest rates, service charges and account histories, while complying with disclosure requirements, regulations and consumer privacy policies.</li><li>
Maintains an excellent teller balancing record and follows the Retail Banking Balancing Standards.</li><li>
Processes and mitigates risks associated with check transactions, including verifying endorsement and proper identification, and ensuring item&rsquo;s validity according to the Bank&rsquo;s Check Handling policy. Determines funds availability based on regulation and Bank policy requirements. Completes Notice of Delayed Availability as necessary.</li><li>
Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are within established guidelines.</li><li>
This position is required to work weekend days during the Summer months.</li><li>
Responsible for building long-lasting relationships with customers, community and colleagues through the embodiment of our Core Values: Integrity, Service, Teamwork, Excellence and Prosperity.</li><li>
Other job duties, as assigned.</li></ul><p><b><br>
Knowledge and Skills:</b></p><ul><li>
Work independently and as part of a team</li><li>
Strong in customer service and sales</li><li>
Strong verbal and written communication skills</li><li>
Basic knowledge of Microsoft Office suite, including Excel, Outlook, PowerPoint, and Word</li><li>
Knowledge of Finastra core platform is preferred</li></ul><p><b><br>
Education and Work Experience:</b><b> </b>A High School diploma or equivalent is required. Experience in cash handling and customer service is preferred.</p><p><b><br>
Working Conditions/Physical Requirements:</b><b> </b>This position is in an office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies. This position may require some travel between offices.</p></div></div></div></div></div></div></div></div></div></div></div><p></p>

Banking Center Intern

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