banking center manager

Mobilink Bank

<div>
 <p>
  <strong>
   Department:
  </strong>
  Branch Operations- IMD
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  Executive Manager Branch Operations
 </p>
 <p>
  <strong>
   Job Grade:
  </strong>
  OG-I
 </p>
 <p>
  <strong>
   Total Positions:
  </strong>
  01
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Karachi Saddar - Islamic Branch
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What is Banking Services Manager Islamic - MMBL?
  </strong>
 </p>
 <p>
  As a Banking Services Manager (BSM), you will be responsible for driving asset and liability business growth, ensuring effective financial planning, and managing branch operations in a Shariah-compliant manner. You will lead a branch team to achieve sales and profitability objectives, strengthen customer relationships, and maintain compliance with Islamic banking standards and SBP regulations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What does a Banking Services Manager Islamic &ndash; MMBL does?
  </strong>
 </p>
 <ul>
  <li>
   Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
  </li>
  <li>
   Work in close liaison with Branch Manager to achieve optimum results .
  </li>
  <li>
   To supervise &amp; administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered
   <strong>
    including Shariah compliance guidelines
   </strong>
   .
  </li>
  <li>
   To create a working environment where customer get best attention and service.
  </li>
  <li>
   To ensure staff under domain is working in line with Islamic Banking SOP's, controls and ensure to recommend timely rotation of staff.
  </li>
  <li>
   To ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys/passwords are not compromised.
  </li>
  <li>
   All system related inputs/outputs are signed jointly and output/input reports are properly sealed and kept in record.
  </li>
  <li>
   To attend auditors (Internal/External/SBP), Internal Control and arrange compliance of their reports with in timelines.
  </li>
  <li>
   To observe cash in safe/cash on counter limits.
  </li>
  <li>
   To prepare and submit all MIS/Confirmations as and when required. To attend customer's complaints for their timely resolution.
  </li>
  <li>
   To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepaid expenses accounts are reviewed and balanced as per actual on monthly basis
  </li>
  <li>
   Maintenance and balancing of Security Stationary periodically as per SOP.
  </li>
  <li>
   Supervise and Maintain record of all account opening and its related operations.
  </li>
  <li>
   To ensure daily balancing of cash book, vault and necessary reports are prepared.
  </li>
  <li>
   To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Nonborrower accounts, Recoveries and all other Islamic Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized
   <strong>
    with adherence to Islamic principles
   </strong>
   .
  </li>
  <li>
   Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction Is left unauthorized at day end.
  </li>
  <li>
   Ensure proper staff backup is available for critical position.
  </li>
  <li>
   Ensure staff punctuality and adherence to bank dress code.
  </li>
  <li>
   To nominate staff for training in consultation with LM
  </li>
  <li>
   To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
  </li>
  <li>
   To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
  </li>
  <li>
   Supervise custody and record keeping Of PDC's, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
  </li>
  <li>
   To manage HR and admin related matters of branch staff.
  </li>
  <li>
   Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
  </li>
  <li>
   Any other duty assigned by Line Manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are we looking for, and what does it take to be a Banking Services Manager Islamic - MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Hold a Bachelor&rsquo;s degree in marketing or commerce from a reputable Institution. MBA will be preferable (Subject to approval).
  </li>
  <li>
   Have a minimum of 5 years of relevant work experience,
   <strong>
    with prior experience in Islamic banking highly preferred
   </strong>
   .
  </li>
  <li>
   Diploma/ certification in Islamic Banking will be given preference.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Skills:
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of Islamic Banking &amp; practices
  </li>
  <li>
   Proficient in MS Office
  </li>
  <li>
   Strong analytical skills
  </li>
  <li>
   Team management
  </li>
  <li>
   Time management
  </li>
  <li>
   Negotiation skills
  </li>
  <li>
   Customer Relationship
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Sound communication and interpersonal skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Desirable Skills:
  </strong>
 </p>
 <ul>
  <li>
   Skilled in business planning, retail banking and customer service
  </li>
  <li>
   Thorough understanding of compliance and regulatory requirements for bank
   <strong>
    including Shariah compliance and Islamic banking regulations.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  About MMBL:
 </p>
 <p>
  <br/>
 </p>
 <p>
  Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Why Join MMBL?
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 </p>
</div>


Banking Services Manager - Islamic

Client of ITHR 360° CONSULTING FZE

<p><b> API Manager Banking &amp; Financial Services</b></p>
<p> </p>
<p><b> Location: UAE (Onsite)</b></p>
<p><b> Company: ITHR Technologies Consulting LLC</b></p>
<p><b> Employment Type: Permanent, Full-time</b></p>
<p> </p>
<p><b>About the Role</b></p>
<p> </p>
<p>ITHR Technologies Consulting LLC is seeking an experienced API Manager to lead the design, governance, and delivery of APIs powering digital transformation in the banking sector. This role will be pivotal in enabling secure integrations, advancing open banking initiatives, and ensuring scalability and compliance across our digital ecosystem.</p>
<p> </p>
<p><b>Key Responsibilities</b></p>
<p><b>API Strategy &amp; Governance</b></p>
<p> </p>
<p>Develop and execute the banks API-first strategy in line with business and regulatory needs.</p>
<p> </p>
<p>Establish and enforce API governance frameworks (standards, documentation, policies).</p>
<p> </p>
<p>Ensure regulatory compliance (PSD2, Open Banking, GDPR, PCI-DSS, UAE Central Bank regulations).</p>
<p> </p>
<p>API Development &amp; Management</p>
<p> </p>
<p>Oversee the end-to-end lifecycle of APIs (design, build, deploy, monitor, retire).</p>
<p> </p>
<p>Manage API platforms and gateways (Apigee, Mulesoft, Kong, WSO2, etc.).</p>
<p> </p>
<p>Guarantee APIs meet standards of security, performance, scalability, and resilience.</p>
<p> </p>
<p>Collaboration &amp; Integration</p>
<p> </p>
<p>Partner with business stakeholders to identify API integration opportunities.</p>
<p> </p>
<p>Lead integration of APIs with core banking systems, payments, CRM, and digital channels.</p>
<p> </p>
<p>Manage partner, vendor, and fintech collaborations through APIs.</p>
<p> </p>
<p>Monitoring &amp; Optimization</p>
<p> </p>
<p>Define and track API KPIs and SLAs for performance and availability.</p>
<p> </p>
<p>Implement robust analytics, logging, and monitoring tools.</p>
<p> </p>
<p>Enhance developer experience with sandboxes, portals, and clear documentation.</p>
<p> </p>
<p><b>Qualifications &amp; Skills</b></p>
<p> </p>
<p>Bachelors/Masters degree in Computer Science, Engineering, or related field.</p>
<p> </p>
<p>8+ years of IT experience, with minimum 4 years in API management.</p>
<p> </p>
<p>Strong expertise in REST, SOAP, GraphQL and security frameworks (OAuth2.0, JWT, OpenID Connect, TLS, SAML).</p>
<p> </p>
<p>Hands-on experience with API management platforms (Apigee, Mulesoft, WSO2, Kong).</p>
<p> </p>
<p>Background in banking/financial services with knowledge of core banking integrations.</p>
<p> </p>
<p>Strong leadership, communication, and stakeholder management skills.</p>

API Manager Banking & Financial Services

bankfab

<p></p><div><ul><div>Full-time</div><div></div><div>
Sub Division: Commercial Banking</div><div>
Division: Personal, Wealth &amp; Business Banking</div></ul><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><div>
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
Key Accountabilities:</b></p><ul><li>
Credit analysis, anlaysing audited financials and preparation of Credit Proposals.</li><li>
Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.</li><li>
Maintain accuracy on financial spreading and quality analysis and turnaround credit proposals within benchmarked timeframes.</li><li>
Follow-up on origination and execution of customer transactions.</li><li>
Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li><li>
Demonstrate compliance to organisation&rsquo;s values and ethics at all times to support the establishment of a value drive culture within the bank.</li><li>
Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>
Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.</li></ul><p><b>
Job Context:</b></p><ul><li>
Assist the Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with bank&rsquo;s policies and procedures.</li><li>
Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments and preparation/recommendation of detailed credit submissions, including identification of key risks and mitigants.</li><li>
Be highly alert to cross-sell opportunities identified by accessing clients&rsquo; needs in order to develop strong relation with the customer and refer to appropriate specialists (Trade Finance, Cash Management and Treasury) for selling different products to the customer.</li><li>
Provide excellent client service by attending to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.</li><li>
Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.</li><li>
Greet and orient the clients in products and services of the bank.</li><li>
Execute relevant financial transactions for clients in line with service quality standards and bank policies and procedures.</li><li>
Ability to identify an acceptable level of lending risk, in line with bank&rsquo;s risk appetite statement, and to maximize profit from that transaction.</li><li>
Accountable for maintaining high data quality standards by ensuring information captured in the Bank&rsquo;s systems and documentation are correct and maintained in a timely manner.</li><li>
Understand access channels (i.e. Corporate Internet Banking, Phone Banking, etc) to proactively educate clients on access options.</li><li>
Collaborate with peers in the bank to ensure effective support and service delivery.</li><li>
Provide support and information to accomplish individual and team sales goals.</li><li>
Generate internal and external reports for checks on prospect and existing customers.</li><li>
Perform any other business task requested by the line manager.</li></ul><p><b>
Frameworks, Boundaries &amp; Decision-Making Authority:</b></p><ul><li>
Propose and recommend decisions as per the approved authorization matrix.</li><li>
Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.</li></ul><p>
#LI-MM2</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p><b>
Minimum Qualification</b></p><ul><li>
Bachelor&rsquo;s Degree in Business Administration, Finance, Banking or a related major field of study is preferred</li></ul><p><b>
Minimum Experience</b></p><ul><li>
5 years&rsquo; relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.</li><li>
Experience with Trade Working Capital</li><li>
Credit proposals.</li></ul></div></div></div></div></div><p></p>

Manager- Commercial Banking - Emiratized Role

CREDON CAPITAL FINANCING BROKER L.L.C

<p>Credon Capital is a dynamic and growing corporate finance and mortgage advisory firm helping businesses and individuals access the right financial solutions through expert advice and strong banking partnerships. We operate in a collaborative startup environment, where performance, innovation, and professionalism are valued and rewarded.</p><p>About the Role</p><p>We are seeking a motivated and detail-oriented Assistant Relationship Executive to join our founding team.In this role, you will engage with corporate clients, manage company-provided leads, and close high-value deals. You&rsquo;ll represent Credon Capital professionally while supporting clients with tailored financial solutions and expert advisory.</p><p><b>Key Responsibilities</b></p><p>Convert qualified leads into successful deals.</p><p>Build and maintain strong client relationships in the corporate sector.</p><p>Analyze financial statements and balance sheets to assess client needs.</p><p>Prepare and present professional emails, proposals, and reports.</p><p>Conduct client visits and meetings to strengthen relationships.</p><p>Collaborate with internal teams to ensure efficient deal processing.</p><p>Identify cross-selling opportunities for various financial products.</p><p>Support compliance and ensure adherence to company policies and UAE regulations.</p><p><b>Corporate Banking Responsibilities (Advanced Scope)</b></p><p>Client Relationship Management: Act as the primary contact for corporate clients, understanding their financial objectives and offering tailored solutions.</p><p>Financial &amp; Credit Assessment: Evaluate client financials, prepare credit proposals, and coordinate approvals.</p><p>Advisory &amp; Communication: Provide professional support and maintain consistent client engagement.</p><p>Cross-Functional Collaboration: Work with internal teams&mdash;credit, legal, and operations&mdash;for seamless execution.</p><p>Market &amp; Product Insight: Stay updated on financial trends and industry developments.</p><p>Reporting &amp; Documentation: Prepare client reports and performance summaries for management.</p><p>Networking: Represent Credon Capital at events and client meetings to enhance brand visibility.</p><p><b>Candidate Requirements</b></p><ul><li>Female candidate preferred.</li><li>Minimum <b>3 years of experience</b> in <b>corporate or SME banking, or corporate finance</b>.</li><li>Strong skills in <b>financial analysis, client management, and communication</b>.</li><li>Excellent <b>email and proposal writing</b> ability.</li><li>Comfort working in a <b>fast-paced startup environment</b>.</li><li>Basic understanding of <b>Credon Capital&rsquo;s services</b> (corporate loans, mortgages, business funding).</li><li><b>UAE driving license</b> preferred.</li><li><b>Education:</b> Master&rsquo;s degree preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,750.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience in the banking industry or corporate finance?</li><li>If selected, how soon can you join our organization?</li><li>Do you have experience in cross-selling corporate banking asset products? If yes, please provide details.?</li></ul>

Banking Executive- Female

Deloitte

About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.Our PurposeDeloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.Our shared values guide the way we behave to make a positive, enduring impact:Lead the wayServe with integrityTake care of each otherFoster inclusionCollaborate for measurable impactDuring your tenure you will demonstrate and develop your capabilities in the following areasAnalyzing industry issues, performance benchmarks and drivers, and collating material on anticipated executive agenda topics Conducting banking industry analysis and research to identify market trends, customer needs, and industry developments.Maintaining detailed coverage of banking clients, sourced from media, brokers, client disclosures and relevant Deloitte client workCollating content and performance analysis to support insight briefing production to specific client questions and challenges raised in dialogue with executive teamsLeadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business. Qualifications:Bachelor s or master s degree in relevant field8+ years of Banking knowledge and experience   prior experience and/or a focus on banking, with a deep understanding of the industry and broader financial services sector.A perspective on the banking industry - with the confidence and drive to share and build on this build on this with your peers.Passionate about research and analysis - with experience in extracting insights and developing industry analysis briefings for senior leaders.Highly motivated with a desire to work hard and exceed objectives/expectations Keen attention to detail and is adaptable, flexible and able to work under pressure Excellent communication and ability to interact with multiple senior stakeholdersEnglish language fluency required, Arabic language is preferred

Manager | Growth - Customer Strategy (Banking and financial Services)

Community West Bank

<div><b>STATUS:</b> Non-exempt, full-time, 40 hours per week<br>
<b>DEPARTMENT: </b>Banking Services<br>
<b>LOCATION: </b>Goleta, CA<div><div><div><div><div><div><p><b><br>
Job Summary and Scope of Responsibility: </b>Perform various functions in support of branch operations and assist clients with new accounts, consumer/small business lending applications, branch services and account transactions.</p><p></p><p><b><br>
Essential Functions:</b> With or without reasonable accommodation must be able to perform all essential job functions as described below.</p><ul><li>
Assist clients with account transactions and inquiries, wire transfer requests and related currency, including domestic/foreign currency exchange/sales orders, or account transactions.</li><li>
Monitor, maintain custody of, and balance drawer cash and coin.</li><li>
Complete required reports to document cash or negotiable instruments pursuant to regulatory requirements.</li><li>
Update and close consumer checking/savings accounts and safe deposit boxes.</li><li>
Assist clients with the completion of fraudulent activity dispute forms.</li><li>
Review ATM deposits to identify potential risks. Initiate a hold or other appropriate action.</li></ul><p></p><p><b><br>
Minimum Qualifications to Perform Essential Functions</b><br>
<b>Knowledge, Skills and Abilities:</b></p><ul><li>
Knowledge of and ability to accurately apply applicable federal/state banking regulations.</li><li>
Knowledge of consumer banking products and services.</li><li>
Aptitude and enthusiasm for client service and sales.</li><li>
Basic math skills (addition, subtraction, multiplication and division).</li><li>
Ability to identify denominations and count currency.</li><li>
Professional demeanor and speaking skills.</li><li>
Good judgment, decision-making, analytical and problem-solving skills.</li><li>
Professional and service-oriented demeanor and communication skills.</li><li>
Computer proficiency, including internet browsers and Microsoft Office Suite products.</li></ul><p></p><p><b><br>
Experience and/or Education:</b></p><ul><li>
One year (within last five) of branch teller and/or new accounts experience.</li><li>
Two years of recent experience opening business checking and trust accounts, preferred.</li><li>
Effective public speaking and presentation skills, preferred.</li></ul><p></p><div><div><p><br>
Excellent benefits package for eligible employees and their families. Competitive salary BOE in the range of $22.00 - $30.00 Hourly.</p><div></div><div><div><p><br>
Equal Employment Opportunity Employer/Veterans/Disabled.</p></div></div></div></div></div></div></div></div></div></div></div><p></p>

Banking Center Specialist

Horizon Bank

<div><b>Job Overview</b><p><br>
The Universal Banker Supervisor will support the operations of the Universal Banker team as delegated by management, and solve complex issues related to customer transactions. Serve as trainer/mentor to new hires; provide ongoing coaching/training to advisors. Perform regular Universal Banker duties in conjunction with supervisory responsibilities.</p>
<p>
Process customer transactions and new account opening timely, efficiently, and accurately. Complete customer initiated account maintenance and all other tasks associated with customer requests. Originate new deposit accounts and consumer loans. Responsible for initiating, enhancing and maintaining customer relationships by providing Exceptional Service and Sensible Advice. Able to probe for information regarding customer&rsquo;s needs and provide effective solutions. Must demonstrate a high of degree initiative and leadership and mastery of bank products and services, taking responsibility to keep up-to-date on changes.</p>
<p>
Universal Banker Supervisor generally has 3+ years of banking experience or professional sales experience in a service-oriented environment.</p><b><br>
Principal Accountabilities</b><p><br>
Provide on-site supervision to enhance a positive teamwork environment, focusing on Universal Banker activities, management directives and branch goals. Solve complex issues related to customer transactions. Serve as trainer/mentor to new hires; provide ongoing coaching/training to advisors. Perform regular Universal Banker duties in conjunction with supervisory responsibilities.</p>
<p>
Represent the Bank to the customer in a courteous, professional manner in face-to-face and telephone communications. Provides timely, efficient, and accurate service in processing transactions in accordance with all regulations, policies and procedures. Maintain expert knowledge of bank processes, products and services, as well as banking regulations including Bank Secrecy Act (BSA). Develop and enhance customer relationships to identify cross selling and referral opportunities. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank&rsquo;s commitment to the communities in which we serve through support of local organizations and events.</p><b><br>
Duties</b><br>
<ul>
<li>Supervise Universal Banker activities based on management objectives and branch goals.</li>
<li>Display a high degree of initiative and influence others to deliver excellent customer experience, both internal and external.</li>
<li>Ability to solve complex issues related to transaction processing, new account opening and maintenance and customer needs.</li>
<li>Train and mentor new hires; provide ongoing training to advisors.</li>
<li>Approve system over-rides.</li>
<li>Responsible for proof operations.</li>
<li>Process customer transactions, customer initiated account maintenance and all other tasks associated with customer requests.</li>
<li>Report suspicious transactions or unusual occurrences to supervisor.</li>
<li>Complete customer initiated account maintenance and all other tasks associated with customer requests.</li>
<li>Recommend bank products and services to meet customer&rsquo;s changing needs.</li>
<li>Train on vault responsibilities for management of cash inventories</li>
<li>Efficiently gather customer information, identify financial needs, and educate customer on products and services. Recommend products based on the customer&rsquo;s needs.</li>
<li>Originate new deposit accounts including checking, savings, ATM/Debit Cards, money market, CDs, IRAs and commercial accounts.</li>
<li>Originate and provide advice on consumer loan products including personal loans, installment loans, home equity loans and lines of credit.</li>
<li>Originate business deposit accounts, associated services and refer additional products and service to Treasury Management or Business Banker.</li>
<li>Process basic life events including distribution of customers&rsquo; estates to beneficiaries from any deposit account. Recommend referrals to trust department when appropriate.</li>
<li>Educate customers on digital banking services and encourage electronic banking and e-statement adoption.</li>
<li>Develop long-standing relationships with customers by providing Exceptional Service and Sensible Advice through knowledge of bank products and services such as business, commercial and mortgage lending as well as trust services.</li>
<li>Participate in all office marketing and sales projects and promotions.</li>
<li>Partner with branch advisors to uncover customer needs and cross-sell opportunities.</li>
<li>Effectively use risk management tools to mitigate risk and minimize exposure to loss. Report unusual activity following established procedures.</li>
<li>Maintain established controls such as identification procedures, check holds, and all other pertinent verification necessary to transact business.</li>
<li>Promptly address customer questions and concerns through investigation. Report to management to formulate corrective action.</li>
<li>Conduct and document periodic risk reviews and run reports as needed.</li>
<li>Perform all work in compliance with established regulations, policies, and established procedures.</li>
<li>Maintain customer privacy and protect bank operations by keeping information private and confidential.</li>
<li>Participate in ongoing skill, sales training, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.</li>
<li>Other duties as assigned.</li>
</ul><br>
<b>Qualifications &amp; Skills</b><br>
<ul>
<li>High school diploma or equivalent</li>
<li>3+ years of experience as a Universal Banker or the equivalent preferred; supervisory experience preferred.</li>
<li>Must successfully complete consumer lending training and consistently demonstrate the required level of mastery of the lending products and processes.</li>
<li>Strong sales initiative and ability to develop ongoing customer relationships.</li>
<li>Present a professional image and communicate effectively with the public, co-workers, management, customers and others in a courteous, positive and professional manner.</li>
<li>Ability to read, process, understand and apply written training material content to daily activity.</li>
<li>Ability to follow detailed instructions and a wide range of procedures requiring sound judgment.</li>
<li>Ability to perform basic mathematical computations using various business machines and/or computers.</li>
<li>Must have proficient typing and computer skills.</li>
</ul><br>
<b>Core Competencies</b><br>
<div>
<div><div><div><ul><li>Adaptability &amp; Flexibility</li>
</ul>
</div><div><ul><li>Prospecting and Referring</li></ul><br>
</div>
</div><br>
<div><div><ul><li>Educating Others</li>
</ul>
</div><div><ul><li>Teamwork</li></ul><br>
</div>
</div><br>
<div><div><ul><li>Problem Solving</li>
</ul>
</div><div><ul><li>Risk Assessment</li>
</ul>
</div></div><br>
</div></div><br>
<b>Physical Requirements</b><p><br>
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).</p>
<div>
<div><div><div><p>Physical Demand:</p></div><div><br>
<p>
Percentage of Time:</p></div></div><div><br>
<div>
<p>Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.</p></div><div><br>
<p>
90-100%</p></div></div><div><br>
<div>
<p>Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers.</p>
<p>
Able to observe actions of others to ensure safety and security of the facility.</p></div><div><br>
<p>
 90-100%</p></div></div><div><br>
<div>
<p>Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone.</p></div><div><br>
<p>
90-100%</p></div></div><div><br>
<div>
<p>Able to remain in upright stationary position at counter height of approximately 48&rdquo; for long periods of time.</p></div><div><br>
<p>
50-75%</p></div></div><div><br>
<div>
<p>Able to grasp, move and sort forms and papers.</p></div><div><br>
<p>
90- 100%</p></div></div><div><br>
<div>
<p>Regularly move about the branch to access teller line, file cabinets, storage drawers and various office equipment, such as cash counters and printers.</p></div><div><br>
<p>
 75-100%</p></div></div><div><br>
<div>
<p>Occasionally position self to reach heights between floor and 6&rsquo;.</p></div><div><br>
<p>
&lt;25%</p></div></div><div><br>
<div>
<p>Must be able to lift up to 50 pounds at a time.</p></div><div><br>
<p>
&lt;5%</p>
</div>
</div><br>
</div></div><p><b>Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.</b></p><br>
<p></p>
<p><b>
#LI-DNI</b></p><br>
Job Reference: HRN01898</div>

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