banking center manager

First Merchants Bank

<p></p><div><p><b>First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus on developing and implementing sales plans, coaching and developing their team, providing strong managerial leadership and direction to the banking center staff, and overseeing the operational soundness of the banking center.</b></p>
<p><b>
As part of this role you will:</b></p>
<ul>
<li>Oversee and inspect all operations and compliance of the banking center.</li>
<li>Develop and implement an aggressive sales and marketing strategy to drive deposit, loan and partner referrals with new and existing client relationships.
<ul><li>Regularly conduct outside sales calls to nurture and grow established relationships and grow market share for the banking center(s) through frequent participation in business development activities with existing business customers in the market area.</li>
<li>Market all types of business and consumer banking functions including deposits, lending, Private Wealth, brokerage, merchant processing, treasury management, etc.</li>
</ul></li><li>Ensure banking center team and partners deliver upon Gold Standard for Service expectations.
<ul><li>Promote an understanding of business deposit and lending products and expand relationships with new and existing clients through ongoing outside business calling activities.</li>
<li>Open accounts and process loan applications for both consumer and business customers.</li>
<li>Resolve customer inquiries, problems and complaints with scope of authority while proactively using service to sales techniques to provide solutions to customers for current financial needs.</li>
</ul></li><li>Create and foster a robust employee experience within the banking center.
<ul><li>Implement effective Sales Management routines designed to coach, teach, train and inspect sales activities within the banking center(s).</li>
<li>Conduct weekly sales and pipeline meetings, daily huddles, touch bases with direct reports.</li>
<li>Complete formal and informal coaching conversations monthly focusing on sales and service behavioral observation and the associated production from those behaviors.</li>
<li>Coach bankers to the effective use of the guided conversation and associated sales tactics to expand relationships and increase share of wallet.</li>
</ul>
</li></ul><p><b>To be successful in this position, we require the following:</b></p>
<ul>
<li>High school diploma or equivalent (GED).</li>
<li>A minimum of three (3) years of sales, management, banking, or related experience including serving in a lead or supervisory capacity.</li>
<li>This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.</li>
<li>Obtain Notary Public designation.</li>
</ul>
<p><b>The following would be a plus:</b></p>
<ul>
<li>Demonstrated ability to sell and cross-sell bank products and services.</li>
<li>Consumer lending experience.</li>
<li>Demonstrated ability to manage sales team to achieve threshold activity levels and performance goals.</li>
<li>Bachelor&rsquo;s degree.</li>
</ul>
<p><b>First Merchants offers the following:</b></p>
<ul>
<li>Base Pay <b>PLUS Bonuses</b></li>
<li>Medical, Dental and Vision Insurance</li>
<li>401k</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Vacation/Sick Time</li>
<li>Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Additional Benefits</li>
</ul>
<p><b>A little about us:</b></p>
<p>
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.</p>
<p><b>
Our Vision is:</b></p>
<p>
To enhance the financial wellness of the diverse communities we serve.</p>
<p><b>
Our Mission is:</b></p>
<p>
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.</p>
<p><b>
Our Team:</b></p>
<p>
&quot;We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.&quot;</p>
<p>
Apply today to begin your career with us!</p><p></p><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Banking Center Manager

Northwest Bank

<div><div>Job Description</div><div><div>
DESCRIPTION</div></div><div></div><div><div>
As a Financial Center Assistant Manager, you will be responsible for assisting the Financial Center Manager in overseeing daily operations, managing staff, and ensuring exceptional customer experiences while providing leadership and assistance across various areas including individual goal achievement, employee development, customer service excellence, operational soundness, and relationship building.</div><div></div><div>
Essential Functions</div><ul><li>
Performance Metrics: Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. Continuously strive to improve skills and knowledge through training and professional development opportunities.</li><li>
Financial Needs Assessment: Conduct comprehensive financial assessments for customers to identify areas for improvement and opportunities for growth. Analyze customer accounts, transactions, and behaviors to offer personalized recommendations.</li><li>
Operational Soundness: Ensure compliance with all banking regulations, policies, and procedures. Oversee daily financial center operations to ensure efficiency and accuracy and provide leadership around audit requirements and financial center security. Proactively identify areas for improvement and implement strategies to enhance operational effectiveness.</li><li>
Leadership Portraying the Northwest Bank Culture: Lead by example in delivering exceptional customer service experiences. Set service standards and expectations for the team and ensure adherence to them. Address customer concerns and complaints promptly and effectively, turning negative experiences into positive ones.</li><li>
Customer Engagement: Initiate proactive conversations with customers to build rapport and understand their financial objectives. Utilize active listening skills to uncover opportunities to enhance their financial well-being.</li><li>
Relationship Building: Build long-term relationships with customers by providing ongoing support and follow-up. Anticipate customer needs and proactively reach out to offer assistance and guidance.</li><li>
Employee Development and Mentorship: Serve as a mentor and coach to team members, fostering their professional growth and development. Identify strengths and areas for improvement in team members and tailor development plans accordingly. Conduct regular one-on-one meetings to discuss career aspirations, provide guidance, and offer support.</li><li>
Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information.</li><li>
 Ensure compliance with Northwest&rsquo;s policies and procedures, and Federal/State regulations</li><li>
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency</li><li>
Work as part of a team</li><li>
Work with on-site equipment</li><li>
Complete other duties and special projects as requested by management</li></ul><div><br>
QUALIFICATIONS<br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
Education<br>
High School Diploma or equivalent preferred<br>
<br>
Work Experience<br>
2 - 3 years Banking or retail experience preferred<br>
Sales experience preferred<br>
2 - 3 years Customer Service experience preferred<br>
<br>
General Employee Knowledge, Skills, and Abilities<br>
<ul><li>Ability to establish effective working relationships among team members and participate in solving problems and making decisions</li><li>Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written</li><li>Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information</li><li>Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information</li><li>Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas</li></ul><br>
Additional Knowledge, Skills and Abilities<br>
Knowledge of all job related operating systems including Teller, Platform, and Lending Systems</div><div></div><div>
The pay range for this position is generally $19.70 - $26.00 per hour. Actual pay is based on various factors including but not limited to the successful candidate&rsquo;s experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.</div></div><div></div><div>
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.</div></div><div></div>

Financial Center Assistant Manager

Mobilink Bank

<div>
 <p>
  <strong>
   Department:
  </strong>
  Branch Operations- IMD
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  Executive Manager Branch Operations
 </p>
 <p>
  <strong>
   Job Grade:
  </strong>
  OG-I
 </p>
 <p>
  <strong>
   Total Positions:
  </strong>
  01
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Peshawar Saddar - Islamic Branch
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What is Banking Services Manager Islamic - MMBL?
  </strong>
 </p>
 <p>
  As a Banking Services Manager (BSM), you will be responsible for driving asset and liability business growth, ensuring effective financial planning, and managing branch operations in a Shariah-compliant manner. You will lead a branch team to achieve sales and profitability objectives, strengthen customer relationships, and maintain compliance with Islamic banking standards and SBP regulations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What does a Banking Services Manager Islamic &ndash; MMBL does?
  </strong>
 </p>
 <ul>
  <li>
   Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
  </li>
  <li>
   Work in close liaison with Branch Manager to achieve optimum results .
  </li>
  <li>
   To supervise &amp; administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered
   <strong>
    including Shariah compliance guidelines
   </strong>
   .
  </li>
  <li>
   To create a working environment where customer get best attention and service.
  </li>
  <li>
   To ensure staff under domain is working in line with Islamic Banking SOP's, controls and ensure to recommend timely rotation of staff.
  </li>
  <li>
   To ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys/passwords are not compromised.
  </li>
  <li>
   All system related inputs/outputs are signed jointly and output/input reports are properly sealed and kept in record.
  </li>
  <li>
   To attend auditors (Internal/External/SBP), Internal Control and arrange compliance of their reports with in timelines.
  </li>
  <li>
   To observe cash in safe/cash on counter limits.
  </li>
  <li>
   To prepare and submit all MIS/Confirmations as and when required. To attend customer's complaints for their timely resolution.
  </li>
  <li>
   To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepaid expenses accounts are reviewed and balanced as per actual on monthly basis
  </li>
  <li>
   Maintenance and balancing of Security Stationary periodically as per SOP.
  </li>
  <li>
   Supervise and Maintain record of all account opening and its related operations.
  </li>
  <li>
   To ensure daily balancing of cash book, vault and necessary reports are prepared.
  </li>
  <li>
   To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Nonborrower accounts, Recoveries and all other Islamic Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized
   <strong>
    with adherence to Islamic principles
   </strong>
   .
  </li>
  <li>
   Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction Is left unauthorized at day end.
  </li>
  <li>
   Ensure proper staff backup is available for critical position.
  </li>
  <li>
   Ensure staff punctuality and adherence to bank dress code.
  </li>
  <li>
   To nominate staff for training in consultation with LM
  </li>
  <li>
   To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
  </li>
  <li>
   To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
  </li>
  <li>
   Supervise custody and record keeping Of PDC's, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
  </li>
  <li>
   To manage HR and admin related matters of branch staff.
  </li>
  <li>
   Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
  </li>
  <li>
   Any other duty assigned by Line Manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are we looking for, and what does it take to be a Banking Services Manager Islamic - MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Hold a Bachelor&rsquo;s degree in marketing or commerce from a reputable Institution. MBA will be preferable (Subject to approval).
  </li>
  <li>
   Have a minimum of 5 years of relevant work experience,
   <strong>
    with prior experience in Islamic banking highly preferred
   </strong>
   .
  </li>
  <li>
   Diploma/ certification in Islamic Banking will be given preference.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Skills:
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of Islamic Banking &amp; practices
  </li>
  <li>
   Proficient in MS Office
  </li>
  <li>
   Strong analytical skills
  </li>
  <li>
   Team management
  </li>
  <li>
   Time management
  </li>
  <li>
   Negotiation skills
  </li>
  <li>
   Customer Relationship
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Sound communication and interpersonal skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Desirable Skills:
  </strong>
 </p>
 <ul>
  <li>
   Skilled in business planning, retail banking and customer service
  </li>
  <li>
   Thorough understanding of compliance and regulatory requirements for bank
   <strong>
    including Shariah compliance and Islamic banking regulations.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  About MMBL:
 </p>
 <p>
  <br/>
 </p>
 <p>
  Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Why Join MMBL?
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 </p>
 <p>
 </p>
</div>


Banking Services Manager - Islamic

<div>
 <p>
  <strong>
   Department:
  </strong>
  Branch Operations- IMD
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  Executive Manager Branch Operations
 </p>
 <p>
  <strong>
   Job Grade:
  </strong>
  OG-I
 </p>
 <p>
  <strong>
   Total Positions:
  </strong>
  01
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Karachi Saddar - Islamic Branch
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What is Banking Services Manager Islamic - MMBL?
  </strong>
 </p>
 <p>
  As a Banking Services Manager (BSM), you will be responsible for driving asset and liability business growth, ensuring effective financial planning, and managing branch operations in a Shariah-compliant manner. You will lead a branch team to achieve sales and profitability objectives, strengthen customer relationships, and maintain compliance with Islamic banking standards and SBP regulations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What does a Banking Services Manager Islamic &ndash; MMBL does?
  </strong>
 </p>
 <ul>
  <li>
   Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
  </li>
  <li>
   Work in close liaison with Branch Manager to achieve optimum results .
  </li>
  <li>
   To supervise &amp; administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered
   <strong>
    including Shariah compliance guidelines
   </strong>
   .
  </li>
  <li>
   To create a working environment where customer get best attention and service.
  </li>
  <li>
   To ensure staff under domain is working in line with Islamic Banking SOP's, controls and ensure to recommend timely rotation of staff.
  </li>
  <li>
   To ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys/passwords are not compromised.
  </li>
  <li>
   All system related inputs/outputs are signed jointly and output/input reports are properly sealed and kept in record.
  </li>
  <li>
   To attend auditors (Internal/External/SBP), Internal Control and arrange compliance of their reports with in timelines.
  </li>
  <li>
   To observe cash in safe/cash on counter limits.
  </li>
  <li>
   To prepare and submit all MIS/Confirmations as and when required. To attend customer's complaints for their timely resolution.
  </li>
  <li>
   To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepaid expenses accounts are reviewed and balanced as per actual on monthly basis
  </li>
  <li>
   Maintenance and balancing of Security Stationary periodically as per SOP.
  </li>
  <li>
   Supervise and Maintain record of all account opening and its related operations.
  </li>
  <li>
   To ensure daily balancing of cash book, vault and necessary reports are prepared.
  </li>
  <li>
   To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Nonborrower accounts, Recoveries and all other Islamic Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized
   <strong>
    with adherence to Islamic principles
   </strong>
   .
  </li>
  <li>
   Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction Is left unauthorized at day end.
  </li>
  <li>
   Ensure proper staff backup is available for critical position.
  </li>
  <li>
   Ensure staff punctuality and adherence to bank dress code.
  </li>
  <li>
   To nominate staff for training in consultation with LM
  </li>
  <li>
   To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
  </li>
  <li>
   To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
  </li>
  <li>
   Supervise custody and record keeping Of PDC's, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
  </li>
  <li>
   To manage HR and admin related matters of branch staff.
  </li>
  <li>
   Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
  </li>
  <li>
   Any other duty assigned by Line Manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are we looking for, and what does it take to be a Banking Services Manager Islamic - MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Hold a Bachelor&rsquo;s degree in marketing or commerce from a reputable Institution. MBA will be preferable (Subject to approval).
  </li>
  <li>
   Have a minimum of 5 years of relevant work experience,
   <strong>
    with prior experience in Islamic banking highly preferred
   </strong>
   .
  </li>
  <li>
   Diploma/ certification in Islamic Banking will be given preference.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Skills:
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of Islamic Banking &amp; practices
  </li>
  <li>
   Proficient in MS Office
  </li>
  <li>
   Strong analytical skills
  </li>
  <li>
   Team management
  </li>
  <li>
   Time management
  </li>
  <li>
   Negotiation skills
  </li>
  <li>
   Customer Relationship
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Sound communication and interpersonal skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Desirable Skills:
  </strong>
 </p>
 <ul>
  <li>
   Skilled in business planning, retail banking and customer service
  </li>
  <li>
   Thorough understanding of compliance and regulatory requirements for bank
   <strong>
    including Shariah compliance and Islamic banking regulations.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  About MMBL:
 </p>
 <p>
  <br/>
 </p>
 <p>
  Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Why Join MMBL?
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 </p>
</div>


Baker Boyer National Bank

<p></p><div><div><div><p><b>About Baker Boyer:</b></p>
</div>
<div><p>Baker Boyer is the oldest independently owned community bank in the Pacific Northwest. We are Eastern Washington&rsquo;s trusted financial advisor, serving the Walla Walla Valley, Tri-Cities and Yakima Valley communities, providing wealth management as well as personal and business banking services.</p>
<p><b>
What We Offer:</b></p>
</div>
<div><ul><li><p><b>Salary:</b></p>
<ul>
<li><p>Retail Banking Manager - $62,487 - $93,732</p>
</li>
</ul></li></ul><ul><li><b>Great Benefits! </b>Medical, Dental, Vision plans with additional:
<ul><li>AD&amp;D &amp; Life Insurance</li>
<li>Long Term Disability</li>
</ul></li></ul><ul><li><b>401(k) - </b>100% safe harbor match up to 6%, plus an additional profit-sharing contribution, resulting in employer contributions of up to 12% of annual salary.</li>
<li><b>Paid Leave-</b>
<ul><li>22 days of Vacation leave and 3 R&amp;R (Revive &amp; Renew) days.</li>
</ul></li><li><b>11 Paid Federal Holidays annually*</b></li>
</ul>
<ul><li>Number of paid holidays may be fewer than 11 on years when there are Federal Holidays that are observed on Saturdays.</li></ul>
<ul>
<li><b>Life Assistance Plan</b></li>
<li><b>Free access to financial counselors</b></li>
<li><b>Employee Wellness Program</b></li>
<li><b>8 hours of paid volunteer time annually</b></li>
</ul>
</div><div><p><b>About the Retail Banking Manager Role:</b></p>
</div>
<div><p>A Retail Banking Manager demonstrates positive leadership behaviors and coaching, while facilitating growth and development of branch coworkers. This includes directing branch activities to meet goals including retention, expansion and acquisition of client relationships and service quality. The Retail Banking Manager leads people to perform by assigning work, providing training and guidance, and advising as necessary. Must be an energetic team player who is willing to learn from others and work together in making clients and the bank successful. Required to maintain the security and confidentiality of Bank and client information.</p></div><div><br>
<p>
</p></div><div><p><b>Key Responsibilities:</b></p>
</div>
<div><ul><li><p>Effectively manage a team while providing support to other business lines within the Yakima Office.</p>
</li>
</ul></div><div><ul><li><p>Understands all core bank products and provides appropriate advice, counseling and solutions to client inquiries and issues.</p>
</li>
</ul></div><div><ul><li><p>Serves as first line backup to office retail duties as needed, including processing of teller transactions and opening of accounts.</p>
</li>
</ul></div><div><ul><li><p>Builds basic knowledge in consumer lending and business lending.</p>
</li>
</ul></div><div><ul><li><p>Works to train, grow and develop team members to help them achieve their career goals.</p>
</li>
</ul></div><div><ul><li><p>Ensures good internal relationships among all business lines.</p>
</li>
</ul></div><div><ul><li><p>Maintains Baker Boyer culture and core values by executing and communicating direction and vision to the Yakima Office.</p>
</li>
</ul></div><div><ul><li><p>Monitors the effectiveness of Our Service Commitment and make suggestions for process improvements as applicable.</p>
</li>
</ul></div><div><ul><li><p>Is available to staff, provides regular performance feedback, and develops coworker skills to encourage growth. Inspires employees in goal setting, goal attainment and career advancement.</p>
</li>
</ul></div><div><ul><li><p>Maintains branch security and the day-to-day functions of the Office and works proactively to proactively resolve issues including fraud and physical security.</p>
</li>
</ul></div><div><ul><li><p>Coordinates and oversees management of public and private events within the Yakima Office.</p>
</li>
</ul></div><div><ul><li><p>Maintains satisfactory performance of branch as it pertains to retail banking operations and compliance regulations.</p>
</li>
</ul></div><div><ul><li><p>Oversees the day-to-day management of operations and identify opportunities to optimize processes and enhance service levels.</p>
</li>
</ul></div></div><div><div><ul><li><p>Participates in community activities to increase the Bank&rsquo;s visibility and enhance new and existing business opportunities.</p>
</li>
</ul></div><div><ul><li><p>Keeps staff informed of pertinent changes in retail operational policy and procedures.</p>
</li>
</ul></div><div><ul><li><p>Allocates and coordinates workflow within their own team</p>
</li>
</ul></div><div><ul><li><p>Ensures staffing coverage is sufficient for the needs of the Yakima Office.</p>
</li>
</ul></div><div><ul><li><p>Answers questions and resolves problems presented by direct reports and other coworkers throughout the bank.</p></li></ul><br>
</div>
<p></p><div><p><b>Expectations:</b></p>
</div>
<div><ul><li><p>Ability to lead and model change.</p>
</li>
</ul></div><div><ul><li><p>Excellent verbal, written and interpersonal communication skills.</p>
</li>
</ul></div><div><ul><li><p>Strong understanding of the principles of banking.</p>
</li>
</ul></div><div><ul><li><p>Strong understanding of Retail Banking Regulations.</p>
</li>
</ul></div><div><ul><li><p>Takes ownership of self-development.</p>
</li>
</ul></div><div><ul><li><p>Takes responsibility for the overall running of the branch.</p>
</li>
</ul></div><div><ul><li><p>Strong management and leadership skills.</p>
</li>
</ul></div><div><ul><li><p>Meets deadlines to provide exceptional care to banking clients.</p>
</li>
</ul></div><div><ul><li><p>Exhibits professionalism under all work conditions.</p></li></ul><br>
</div>
<p></p><div><p><b>Knowledge/Skills/Experience:</b></p>
</div>
<div><p>Generally requires 3-6 years banking and leadership experience; or related work experience; or education consisting of an Associate&rsquo;s or Bachelor&rsquo;s Degree; or equivalent combination of education and experience.</p></div><div><br>
<p>
</p></div></div><div><p><b>Physical Demands/ Conditions Requirements:</b></p>
</div>
<div><p>The job tasks and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as appropriate to enable individuals with qualified disabilities to perform the essential functions.</p></div><div><br>
<p>
</p></div><div><p>While performing the duties of this job the employee is regularly required to: sit, write, type, speak, &amp; listen. The employee must also have the ability to sit or stand at a desk and work on a computer for long periods of time. The employee is occasionally required to stand, walk, reach, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and the ability to adjust focus.</p></div><br>
<div></div>
<div>
<p>Baker Boyer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.</p></div><div><br>
<p>
</p></div><div><p>Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Baker Boyer believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to adjust the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company.</p>
</div><p></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Retail Banking Manager

Mid Penn Bank

<div><p><b>A great banking experience starts with a great team! Mid Penn Bank is actively seeking a Financial Center Assistant Manager to join our team in the Jonestown Road Financial Center in Harrisburg, PA.</b></p><p><i>
We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities.</i></p><p><b>
Position Overview</b></p><p>
The Financial Center Assistant Manager is responsible for the day-to-day supervision of the team and operations. In addition, the Financial Center Assistant Manager is an active member of the Sales and Service team. This individual works closely with the manager to set goals and ensure achievement of sales and performance objectives.</p><p><b>
Essential Duties and Responsibilities</b></p><ul><li>
Oversees and ensures that the Financial Center operates in compliance with the company&rsquo;s operating policies and procedures related to the processing of deposits, withdrawals, check cashing, cash handling, and other transactional and security operations.<ul><li>
Manages financial center operations. Educates staff on policies and procedures. Ensures office is following sound business practices. Conducts audits and ensures that regulatory and compliance requirements are followed.</li><li>
Ensures financial center has necessary resources to successfully support customer needs (cash, staffing, etc.).</li><li>
Reviews work, provides guidance, and makes decisions within scope of authority.</li><li>
Maintains security controls to protect the facility against criminal and fraudulent operations and unnecessary risk or exposure.</li></ul></li><li>
Assists new and existing customers with various financial needs including, but not limited to, opening and servicing deposit accounts, originating consumer loans and conducting loan closings, identifying opportunities to expand customer relationships by educating and offering additional products and services, making referrals and introductions to other lines of business, processing transactions on the teller line as needed.</li><li>
Partners with the manager to establish specific sales and service goals for the office and implements strategies to achieve these goals. Leads team by example as a top performer in sales and service goal achievement.</li><li>
Supervises assigned employees. Manages schedules, assigns work, monitors performance. Acts as a role model. Ensures customers are treated with respect and that all team members provide exceptional customer service.</li><li>
Has knowledge of and the ability to perform the essential duties assigned to all staff.</li></ul><p><b>
Ancillary Duties</b></p><ul><li>
Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.</li><li>
Regular and predictable attendance is required.</li></ul><p><b>
Education &amp; Qualifications</b></p><ul><li>
A minimum of two (2) years&rsquo; related work experience or specialized financial education and training normally required.</li><li>
Internal Supervisor Certification preferred.</li><li>
An Associate degree in related field preferred.</li><li>
Notary experience preferred or ability to obtain notary as needed.</li><li>
Ability to obtain and properly maintain a National Mortgage Licensing Registration (NMLS #) in order to take applications for loans that are secured by residential real estate is a requirement of this position.</li><li>
Ability to work a flexible schedule as required to meet operating needs.</li></ul><p><b>
Skill(s)</b></p><p>
Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient PC skills, including working knowledge of Microsoft Word and Excel; knowledge of policies and procedures; supervisory skills sufficient to manage employees; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual , auditory and speaking skills; valid driver&rsquo;s license is required.</p><p><b>
Benefits</b></p><p>
Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.</p><p>
In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.<br>
<br>
</p><p><b>EEO Statement</b></p><p>
Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.</p><p>
Equal Opportunity Employer&ndash;Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity</p><p><b>
Sponsorship Statement</b></p><p>
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.</p></div>

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