banking center manager

Fifth Third Bank

<div>Make banking a Fifth Third better&reg;
 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
As a Financial Center Manager, you will:
<ul><li>Lead and coach a team that drives consistent operating rhythms and ongoing relationship management while providing a memorable customer experience.
</li><li>Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment and are assigned to the best banker for proactive, ongoing support.
</li><li>Lead by example by consistently using the consultative sales process to proactively identify the financial needs of current and prospective customers, as well as recommend the appropriate solutions to meet those needs.
</li><li>Source, develop, coach and lead a team that reinforces our Core Values and business strategies.
</li><li>Participate in activities that benefit the communities we serve.
</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.
</li><li>Enjoy a well-rewarded career with a company that helps you do your best work each day, provides the tools you need to succeed, and fosters a culture of engagement and support.
</li><li>Serve as part of a team focused on improving lives and communities.
</li><li>Drive the growth of the small business book of business for the Financial Center.
</li></ul>GENERAL FUNCTION:
The Financial Center Manager (FCM) is responsible for leading and coaching a team that drives consistent operating rhythms and execution of customer onboarding and ongoing relationship management. Works to actively strengthen the financial center's book of business while providing an exceptional customer experience. Provides direction and oversight to the sales and service support, daily operations, and staffing needs, etc. to ensure high level of quality. Each financial center is tiered based on factors such as the number of households, revenue and opportunity. The FCM is accountable for the sustainment and growth of the business. The FCM will promote business growth through the development of deposits, assets ,fee-based services and the development and retention of new and existing consumer and business customers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul><li>Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
</li><li>Demonstrate and maintain a working knowledge about Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team.
</li><li>Lead by example through consistent use of the consultative sales process to proactively identify the financial needs of the current or prospective customers and recommend the appropriate solutions to meet those needs.
</li><li>Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support.
</li><li>Responsible for sourcing, developing, coaching and leading a team that reinforces our Core Values and business strategies.
</li><li>Cultivate a One Bank culture that proactively collaborates with business partners.
</li><li>Participate in activities that benefit the communities we serve.
</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.
</li><li>Additional duties as assigned.
</li></ul>SUPERVISORY RESPONSIBILITIES:
Provides employees timely, candid and constructive feedback; assisting in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments. Assist in the development of appropriate talent pool to ensure adequate bench strength and succession planning.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
<ul><li>College degree or 2 or more years of experience in a sales environment.
</li><li>Previous management experience preferred.
</li><li>Experience in financial industry and managing a P&amp;L a plus.
</li><li>Ability to professionally represent Fifth Third Bank in verbal and written communication.
</li><li>Capable of analyzing credit and financial information.
</li><li>Ability to successfully execute and coach sales activities.
</li><li>Exhibits business acumen.
</li><li>Demonstrated ability in making sound decisions.
</li><li>This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
</li></ul>WORKING CONDITIONS:
<ul><li>Normal office environment.
</li><li>Extended viewing of computer screens.
</li><li>Periodic travel within the Bancorp footprint to attend meetings and/or training.
</li></ul>Financial Center Manager II - Preston John Hickman
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Frisco, Texas 75034
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Financial Center Manager II - Preston John Hickman

Bank of America

<div>Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. 
 
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates&rsquo; physical, emotional, and financial wellness through affordable, competitive and flexible benefits. 
 
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. 
 
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. 
 
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Profile Summary:
This role is responsible for connecting clients with the breadth of solutions that Bank of America offers to help achieve financial goals in a virtual environment. Key responsibilities include service requests and relationship deepening opportunities received through in-person or inbound call delivery. Job expectations include understanding life and financial goals and pairing new solutions and services to meet client needs.
Responsibilities:
<ul><li>Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities</li><li>
Assists, educates, and trains clients on conducting simple transactions through self-service technologies</li><li>
Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy</li><li>
Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping</li><li>
Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements</li><li>
Responds to customer inquiries and concerns, creating customized solutions through in-person interactions and inbound call delivery</li></ul>
Required Qualifications:<ul><li>
Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment</li><li>
In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months</li><li>
Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li><li>
Collaborates effectively to get things done, building and nurturing strong relationships</li><li>
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li><li>
Confident in identifying solutions for helping new and existing clients based on their needs</li><li>
Strong written and verbal communications skills</li><li>
Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)</li><li>
Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances</li><li>
Applies strong critical thinking and problem-solving skills to meet clients' needs</li><li>
Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously</li><li>
Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)</li><li>
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
</li></ul>Desired Qualifications:<ul><li>
Associate's Degree or Bachelor's Degree in business, finance or a related field</li><li>
Experience working in a financial center where goals were met or exceeded</li><li>
Retail and/or sales experience in a salary plus incentive environment</li><li>
Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded</li><li>
Experience with financial information, spreadsheets and financial skills</li><li>
Knowledge of banking products and services</li><li>
Strong computer skills including Microsoft applications and previous experience utilizing laptop technology</li></ul>
Skills:<ul><li>
Active Listening</li><li>
Business Acumen</li><li>
Customer and Client Focus</li><li>
Oral Communications</li><li>
Problem Solving</li><li>
Account Management</li><li>
Client Experience Branding</li><li>
Client Management</li><li>
Client Solutions Advisory</li><li>
Relationship Building</li><li>
Business Development</li><li>
Pipeline Management</li><li>
Prospecting</li><li>
Referral Identification</li><li>
Referral Management</li></ul>
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
Shift:
1st shift (United States of America)
Hours Per Week:
40</div>

Senior Banker II - Clear Creek Crossing

Mobilink Bank

<div>
 
 
 Department:
 
 Digital Banking
 
 
 
 Bank Grade:
 
 OG-I
 
 
 
 
 
 Reports To:
 
 Head of Digital Banking
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 
 
 
 What is Product Manager &ndash; Digital Banking - MMBL
 
 
 
 
 
 
 The Product Manager &ndash; Digital Banking is responsible for designing, enhancing, and managing digital banking products across mobile app, internet banking, and internal digital channels. The role focuses on translating business and customer needs into well-defined digital features, working closely with business, technology, operations, risk and compliance teams to deliver secure, scalable, and customer-friendly solution
 
 
 
 
 
 
 What Product Manager &ndash; Digital Banking Does
 
 
 
 
 
 <ul>
 <li>
 Own assigned digital banking products and features throughout their lifecycle, from ideation to post-launch optimization.
 </li>
 <li>
 Contribute to the digital banking roadmap in alignment with the bank&rsquo;s digital transformation strategy and business objectives.
 </li>
 <li>
 Identify opportunities to digitize manual processes and enhance customer journeys across digital channels. Define product goals, success metrics, release plans, and feature priorities.
 </li>
 <li>
 Gather and analyze requirements from business, operations, risk, compliance, and other stakeholders.
 </li>
 <li>
 Translate business requirements into Product Requirement Documents (PRDs), user stories, process flows, and functional specifications.
 </li>
 <li>
 Design end-to-end digital customer journeys, including exception handling and edge-case scenarios.
 </li>
 <li>
 Collaborate with UX/UI teams to develop intuitive, customer-centric digital experiences.
 </li>
 <li>
 Work closely with technology and engineering teams to ensure timely and accurate product delivery.
 </li>
 <li>
 Manage, prioritize, and maintain the product backlog in line with business priorities.
 </li>
 <li>
 Participate in Agile ceremonies, including backlog grooming, sprint planning, reviews, and retrospectives.
 </li>
 <li>
 Provide functional guidance and clarifications to development teams throughout the implementation lifecycle.
 </li>
 <li>
 Coordinate and support User Acceptance Testing (UAT), pilot launches, and production deployments.
 </li>
 <li>
 Act as the primary liaison between business, technology, operations, risk, compliance, and other stakeholders.
 </li>
 <li>
 Ensure alignment on project scope, timelines, deliverables, and responsibilities across all teams.
 </li>
 <li>
 Present product updates, demonstrations, progress reports, and recommendations to internal stakeholders.
 </li>
 <li>
 Ensure all digital products and features comply with SBP regulations, internal policies, AML requirements, and information security standards.
 </li>
 <li>
 Coordinate reviews and approvals with Risk, Compliance, Legal, and Information Security functions.
 </li>
 <li>
 Maintain complete and accurate documentation to support audits, governance reviews, and regulatory requirements.
 </li>
 <li>
 Monitor key digital performance indicators, including adoption, engagement, transaction success rates, drop-offs, and turnaround times.
 </li>
 <li>
 Analyze customer feedback, complaints, operational issues, and performance trends to identify improvement opportunities.
 </li>
 <li>
 Drive continuous product enhancements to improve customer experience, operational efficiency, and business outcomes.
 </li>
 <li>
 Support the development and maintenance of SOPs and operational procedures for digital products and processes.
 </li>
 <li>
 Coordinate training and knowledge transfer sessions for call center, branch, operations, and support teams.
 </li>
 </ul>
 
 Ensure operational readiness and seamless transition of new features and products to business-as-usual operations.
 
 
 
 
 
 
 What are we looking for and what does it take to be Product Manager &ndash; Digital Banking - MMBL?
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, Information Technology, or a related field.
 </li>
 <li>
 3&ndash;6 years of experience in product management, digital banking, fintech, or technology-driven roles.
 </li>
 <li>
 Hands-on exposure to digital banking channels, including mobile banking applications, internet banking platforms, APIs, and core banking systems.
 </li>
 <li>
 Strong understanding of digital product development lifecycles and customer-centric product management practices.
 </li>
 <li>
 Experience working with cross-functional teams, including technology, operations, business, and compliance stakeholders.
 </li>
 <li>
 Knowledge of Agile methodologies and experience working in Agile delivery environments is preferred.
 </li>
 <li>
 Familiarity with banking regulations, compliance requirements, and risk management practices is an advantage.
 </li>
 <li>
 Experience working within a regulated financial services environment will be considered a plus.
 </li>
 <li>
 Strong analytical, problem-solving, communication, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Product Manager – Digital Banking

Tayseer G T

Share your applications directly below to reach the HR Teamhttps://seersolutions.keka.com/careers/jobdetails/4572Role SummaryThe Manager of Datacenter and Networks is responsible for planning, leading, and coordinating the design, installation, and connectivity of our computer systems and network infrastructure to ensure the stable operation of the organization's and our banking clients' IT assets. This role manages Data Center operations end-to-end, including servers, hardware, integration of new technologies, and the 24/7 operations team, while maintaining strict adherence to financial security standards.Key ResponsibilitiesStrategic Planning &amp; Infrastructure Design● Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future banking requirements.● Ensure data center related priorities are consistent with company objectives.● Design and scale high-compute network architectures to support advanced internal development initiatives, including infrastructure for Agentic AI platforms and financial modeling.● Prepare RFPs, bid proposals, contracts, and scope of work reports for IT projects.Data Center &amp; Migration Operations● Manage on-site and off-site data centers, including leading complex, cross-border infrastructure migrations.● Oversee the management and implementation of multiple mission-critical projects across the sites.● Manage the optimal operation of all network and infrastructure-based hardware, including routers, switches, UPSs, power supply, and cooling/HVAC systems.● Perform troubleshooting on data centers, strictly managing Incidents, Problem tickets, and Change Controls to reduce risk and utilize safe times for repair.Asset &amp; Vendor Management● Practice infrastructure asset management, including maintenance of component inventory, life cycle management, and related documentation.● Own supplier relationships and negotiate with vendors, outsourcers, and contractors to secure performance, quality, and contractual commitments for network products and services.Security &amp; Compliance● Manage and ensure the effectiveness of security solutions, including firewalls, anti-virus, and intrusion detection systems.● Ensure a safe and secure facility to protect systems, implementing emergency response, physical security, and incident management protocols.● Enforce strict compliance with financial regulatory standards (e.g., PCI-DSS, ISO 27001) and facilitate infrastructure readiness for internal and external IT audits.Team Leadership &amp; Support● Lead a team of technicians/leads, providing regular feedback and mentoring them to achieve strategic business goals.● Establish service level agreements (SLAs) with end-users and take &ldquo;ownership&rdquo; of problems through final resolution.Qualifications &amp; Requirements● Bachelor&rsquo;s degree (BS/BA) in Engineering, IT, or a related field.● 8+ years of progressive experience in large enterprise environments, specifically with data center space planning, power, and airflow optimization.● Deep knowledge of technical hardware, physical layer infrastructure, and data center computing systems (cabling, network, storage, and server equipment).● Experience using DCIM applications for data center management and drafting software such as Microsoft Visio.● Excellent English language skills (written &amp; spoken).● Experience at working both independently and in a team-oriented, collaborative environment.Preferred Certifications● Certified Data Centre Facilities Operations Manager (CDFOMM).● Cisco Certified Network Associate (CCNA) or Professional (CCNP) Data Center.● VMware Certified Professional 6- Data Center Virtualization (VCP6-DCV).● Industry-standard information security certifications (e.g., CISSP, CISM, or CISA).Application Question(s):<ul><li>Current Salary</li><li>Expected Salary</li></ul>Work Location: In person

Manager- Network and Infrastructuuce

SmartBank

<div>Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence.
Major Duties and Responsibilities:
Core Values &amp; Culture Commitment:
<ul><li>Upholds SmartBank Core Values and Core Purpose.
</li><li>Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.
</li></ul>Client Experience &amp; Relationship Support:
<ul><li>Create a WOW experience by greeting and acknowledging clients warmly and promptly, directing them to proper branch personnel or department.
</li><li>Assist clients in person or on the telephone with questions or concerns, and if needed direct them to the appropriate branch personnel or department.
</li><li>Possess thorough knowledge of all SmartBank products and services.
</li><li>Always maintain client confidentiality.
</li></ul>Operational &amp; Transactional Duties:
<ul><li>Assist in the opening/closing procedures of the branch to accommodate dual control.
</li><li>Process deposit/withdrawal transactions facilitate sale of cashier&rsquo;s checks and other inventory items with accuracy following proper Bank policies and procedures.
</li><li>Process payments for SmartBank loans, local utilities, and other services following proper guidelines and procedures.
</li><li>Process client account maintenance requests (i.e., Change of address, stop payments, etc.) in a timely manner.
</li><li>Assist with ATM balancing.
</li><li>Protect SmartBank&rsquo;s financial interest by controlling and balancing assigned cash drawer and negotiable items received/disbursed. Maintains an acceptable balancing record per established standards.
</li><li>Take responsibility for achieving objectives, and is accountable for his/her results, actions and decisions.
</li></ul>Compliance &amp; Risk Management:
<ul><li>Adhere to SmartBank&rsquo;s established polices and complies with all applicable federal, state, and local banking and industry related laws and regulations. This includes and is not limited to, the Bank Secrecy Act, Anti-Money Laundering, and bank security policies and procedures.
</li><li>Complete required paperwork when applicable to report any discrepancies or suspicious activity to the Assistant Financial Center Manager, Financial Center Manager or Security Officer.
</li><li>Perform other duties as assigned.
</li></ul>Position Requirements and Qualifications:
Education &amp; Experience:
High school diploma required. Associates degree preferred. Minimum one year of banking experience preferred. Sales experience preferred.
Training Requirements (licenses, programs, or certificates):
None
Knowledge, Skills, and Abilities:
<ul><li>Excellent customer service skills.
</li><li>One- year of banking experience preferred.
</li><li>Ability to apply knowledge and sound judgment in decision-making using established guidelines.
</li><li>Cash handling experience.
</li><li>Thorough knowledge of various Teller Drawer equipment (PODs, Recyclers, traditional cash drawer, etc.) preferred.
</li><li>Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), typing and ten-key proficient preferred.
</li><li>Strong math skills.
</li><li>Strong written and oral communication skills.
</li><li>Detail oriented and ability to function in a team environment.
</li><li>Demonstrates ability to maintain a positive attitude.
</li><li>High level of integrity.
</li><li>Able to maintain regular and predictable attendance.
</li><li>Willing to accept new ideas and methods and be agreeable to change.
</li></ul>Work Conditions:
<ul><li>Able to routinely stand, sit, bend and stoop.
</li><li>Occasionally lift or carry loads up to 40 pounds.
</li><li>Ability to stand for long periods of time as needed.
</li><li>Frequently and regularly required movements using wrists, hands, and/or fingers.
</li><li>Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
</li><li>Ability to hear average or normal conversations and receive ordinary information.
</li><li>May be required to travel to various branch locations.
</li><li>Must be available to work the required schedule of the branch office to include Saturdays.
</li><li>May be required to travel to training sessions or meetings.</li></ul></div>

Financial Services Representative

JPMorganChase

<div>JOB DESCRIPTION 
 
 
Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Project Manager, Vice President within the Commercial and Investment Bank (CIB), Wholesale Credit Risk (WCR) organization, you will be responsible for overseeing the planning, execution and delivery of model development projects. In this role, you will work directly with the model developers and reviewers, as well as implementation, production and business teams, and other stakeholders to ensure that models are developed efficiently and meet business objectives. The Project Manager will manage resources and timelines, while ensuring quality control and compliance with industry standards.
Job responsibilities<ul><li>
Manage stakeholder relationships by conducting regular meetings with model users to define project scope, objectives, and deliverables that align with business goals.</li><li>
Oversee the planning and execution of the Book of Work for all model development teams.</li><li>
Manage daily operations, including ensuring the timely submission of model documentation.</li><li>
Develop detailed project plans, including timelines, milestones, and resource allocation.</li><li>
Partner with internal control functions, including Internal Audit, Control Management, and Model Risk Governance and Review, to ensure adherence to the firm's policies and governance processes.</li><li>
Supervise the remediation of regulatory and audit findings, as well as model risk issues.</li><li>
Manage quality assurance processes to ensure models adhere to performance and accuracy standards.</li><li>
Support the team in adopting new technologies and methodologies to enhance model development processes.</li><li>
Foster a collaborative and innovative team environment, encouraging continuous learning and development.</li></ul> 
Required qualifications, capabilities and skills
<ul><li>Bachelor's degree in business, a quantitative field, or a related field.</li><li>
Proven experience in project management within a technical environment.</li><li>
Knowledge of industry standards and best practices in model development.</li><li>
Proficiency with, and willingness to use, firm-approved AI tools to improve productivity and quality while adhering to applicable policies, controls, and data handling requirements.</li><li>
Excellent communication and interpersonal skills, with the ability to manage diverse teams.</li><li>
Strong problem-solving skills and the ability to adapt to changing priorities.</li><li>
Ability to work independently and collaboratively in a fast-paced environment.</li><li>
Attention to detail and a commitment to accuracy and quality.</li></ul>
Preferred qualifications, capabilities and skills<ul><li>
Certification in project management (e.g., PMP, Agile).</li><li>
Project management experience within financial services/banking.</li></ul>
ABOUT US 
 
 
<div><div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM
 
 
J.P. Morgan's Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Risk Management Project Manager - Vice President

Fidelity Co-Operative Bank

<div>Salary Grade: 12R

SUMMARY:

In this customer-facing role, the Relationship Banker I will provide exceptional customer care to the Bank&rsquo;s customers assisting them with banking transactions, addressing inquiries and assisting with problem resolution at Fidelity Banking Center location.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
<div>
<ul><li>Develops rapport with customers, greeting customers by name, understand account ownership types and authority, being responsive and timely with correspondence and problem resolution, while display a caring attitude (GUEST philosophy)</li></ul>
<ul><li>Provide excellent customer care to customers relative to daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures</li></ul>
<ul><li>Performs basic banking transactions including processing deposits and loan payments, verifying cash and endorsements, check cashing, money orders and treasurer&rsquo;s check issuance and savings bond redemption</li></ul>
<ul><li>Safeguards customer trust by upholding duty of customer confidentiality</li></ul>
<ul><li>Works to develop a comprehensive knowledge of the Bank&rsquo;s products and services offered, taking responsibility to request assistance for further development needs</li></ul>
<ul><li>Must comply with all required laws, regulations, policies, and procedures</li></ul>
<ul><li>Timely completion of all assigned learning activities</li></ul>
<ul><li>Actively participate in Banking Center meetings and one-on-one coaching sessions</li></ul>
<ul><li>Participation/volunteerism in community groups and events</li></ul>
<ul><li>Additional duties as assigned</li></ul>
</div>
EDUCATION, CERTIFICATIONS:
<ul>
<li>Bachelor's degree preferred</li>
<li>Eligible for Nationwide Mortgage Licensing System (NMLS) registration</li>
<li>Eligible for Notary Public commission</li>
</ul>
KNOWLEDGE, SKILLS &amp; ABILITIES:
<ul>
<li>Minimum six months&rsquo; cash handling experience preferred</li>
<li>Minimum six months&rsquo; customer service experience</li>
<li>Prior customer relationship building experience</li>
<li>Cyber security awareness</li>
<li>Strong verbal and written communication skills</li>
<li>Critical thinking, decision making and problem-solving skills</li>
<li>Must have cyber security awareness to protect the digital environment, the Bank, and customers</li>
</ul>
COMPETENCIES:
<ul>
<li>Courage</li>
<li>Technology Savviness/Digital Enthusiast</li>
<li>Financial Comprehension</li>
<li>Adaptability and Flexibility</li>
<li>Sales Aptitude</li>
<li>Eager and Agile Learner</li></ul> 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Relationship Banker I

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