banking customer service representative

Citizens Bank of Kentucky

<div>Summary
Customer Service Representative (CSR) act as a liaison between Citizens Bank of Kentucky and its customers. Primarily responsible for performing all duties of a paying and receiving CSR (teller). Work is varied in nature with changing priorities. This position requires a high degree of initiative, discretion and judgement. Incumbent applies working knowledge of teller operations to work performed. Works under limited supervision. Must comply with various laws, regulations, established policy and procedures integrated with the teller software. Must be professional at all times and maintain the banks image.
Essential Duties and Responsibilities
Other duties may be assigned.
Accepts and processes checking and savings deposits including night deposits; inspects deposit tickets and deposited items for completeness and correctness; validates customer receipts. Places holds on accounts to identify uncollected funds.
Follows all guidelines and gets required approval.
Provides services including but not limited to Debit Cards, On Line Banking/Mobile Banking, Automatic Transfer System and Credit Cards.
Adheres to the Currency Transaction Reporting requirement as set by the Federal law.
Accepts and processes large quantity of coin and when assigned, balances coin machine.
Cashes checks and savings withdrawals within prescribed limits and follows all policies and procedures.
Processes collection items and credit card cash advances. Sells and prepares official checks.
Accepts and processes all types of loan, credit line, and safe deposit payments.
Prepares daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, etc.). Prepares transactions for processing through Smart Branch and maintains work at the branch location with adherence to established procedures and timelines.
Monitors and maintains an adequate supply of currency and coin; balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault, or buys coin and currency to maintain minimum but adequate draw supply.
Responds to customer inquiries regarding basic account information (e.g., account balance, check clearance, loan payoff, etc.). Accepts telephone transfers and prepares wire instructions for outgoing wires, stop payment and check orders; prints account histories.
Provides customers with product information.
Assists customers with Safe Deposit Box access.
Must comply with all laws, regulations, and established policy and procedures.
This position is responsible for the management of assigned cash drawer.
Ensures the customer experience meets and/or exceeds customers' expectations and meets the minimum guidelines as outlined in the Customer Service training.
Participates in sales program and is responsible for achieving individual referral goals as set by management.
Continuing education with eLearning courses on regulations, procedures and policies.
Is assigned additional duties commiserate with the teller skill set and training.
Travel may be required to assist other locations.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and /or Experience
High school diploma or general education degree (GED); or 1-3 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as instructions, laws regulations, policy and procedure manuals. Ability to speak effectively with customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, divide.
Reasoning Ability
Ability to solve practical problems and deal with a variety of variables in situations where multiple policy, laws, regulations, procedures and guidelines exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand, twist, bend, lift, talk, and hear. The employee frequently is required to use their hands to handle and pick up objects such as paper, currency and coin. The employee is occasionally required to walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Average vision is required by this job.
Work Environment
The noise level in the work environment is usually moderate.
Comments
Unpredictable hours, sometimes very long, in order to balance cash drawer because of computer failure, out of balance or unusually heavy customer traffic. Required to stand for long periods when providing services to customers. High degree of pressure to work efficiently, accurately and maintain good customer relations. Exposed to a potentially hazardous condition, i.e., robbery.</div>

PT CSR Louisa

Trustco Bank

<div></div><div><div>Part- Time Teller 
Reports to: Branch Manager 
Salary: NE11</div><div>
FLSA Status: Non-Exempt | Supervisory Role: No</div>
Why Join Us?
At Trustco Bank, we&rsquo;re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member&rsquo;s contribution and offer a supportive, collaborative work environment. Our part-time Tellers are key ambassadors of our brand, providing friendly, efficient service that makes banking easy and enjoyable for our customers.
We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!
About the Part- Time Teller Role
Join our dynamic team as a Part-Time Teller, where exceptional customer service and operational excellence meet. Reporting directly to the Branch Manager, you&rsquo;ll play a vital role in delivering personalized banking experiences while ensuring the highest standards of security and compliance. If you&rsquo;re passionate about banking, detail-oriented, and eager to grow your career, we want to hear from you!
Key Responsibilities<ul><li>
Customer Transactions: Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail.</li><li>
Product &amp; Service Promotion: Cross-sell and educate clients on the Bank&rsquo;s diverse financial products and services, enhancing client relationships and fostering financial wellness.</li><li>
Payment Processing: Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security.</li><li>
Secure Handling of Assets: Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times.</li><li>
Client Support &amp; Inquiries: Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment.</li><li>
Reconciliation &amp; Record Keeping: Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention.</li></ul>
This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.
Qualifications
Required<ul><li>
High School Diploma or equivalent.</li><li>
Prior experience in customer service and cash handling.</li><li>
Strong verbal communication skills.</li><li>
Highly organized with the ability to multitask effectively.</li><li>
Ability to work collaboratively within small teams.</li><li>
Fluent in English; bilingual a plus</li></ul><ul><li>
Access to reliable transportation</li><li>
Willingness to participate in ongoing training and development.</li><li>
Ability to lift 10&ndash;20 lbs., stand for extended periods.</li></ul>
Preferred<div><ul><li>
Previous banking or financial services experience.</li></ul></div>
Schedule
Part-time position with hours aligned to branch operations:<ul><li>
Mon&ndash;Thu: 12:30 PM &ndash; 5:00 PM</li><li>
Fri: 12:30 PM &ndash; 6:00 PM</li><li>
Sat: 8:30 AM &ndash; 12:00 PM (rotating schedule)</li><li>
Sun: Closed</li></ul>
Employees may need to remain 15&ndash;30 minutes after closing.
Equal Employment Opportunity Statement: 
 Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:<ul><li>Hiring, placement, upgrading, transfer, demotion or promotion</li><li>Recruitment, advertising or solicitation for employment</li><li>Treatment during employment</li><li>Rates of pay or other forms of compensation</li><li>Selection for training, including apprenticeship</li><li>Layoff or termination</li></ul><div></div><div> 
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</div></div><div></div>

Part Time Teller - Winter Park, FL

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a part-time teller within PNC's retail banking organization, you will be based in Laurinburg, NC.
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
 Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
 Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Applies product and procedural knowledge to solve customer's problems.
 Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this and other opportunities on our team Watch this video .
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
 
Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses No Required License(s)
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Part Time Teller

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail Branch organization, you will be based in Bowling Green, KY at the Scottsville Road Branch.
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
 Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
 Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Applies product and procedural knowledge to solve customer's problems.
 Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this and other opportunities on our team Watch this video .
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
 
Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses No Required License(s)
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Part-Time Teller within PNC's Retail Branch organization, you will be based in Catonsville, Maryland.
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
 Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
 Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Applies product and procedural knowledge to solve customer's problems.
 Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this and other opportunities on our team Watch this video .
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
 
Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses No Required License(s)
 
Pay Transparency
 Base Salary: $37,440.00 – $48,400.00
 
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
 
Application Window
 Generally, this opening is expected to be posted for two business days from 03/10/2026, although it may be longer with business discretion.
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Part- Time Teller

Climate First Bank

<div><div><h2 class="jobSectionHeader">We are changing FINANCE to finance CHANGE!</h2>

At Climate First Bank, we're redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services&mdash;including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans&mdash;all designed to power a better future. We're proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking.

With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good. We don't just support environmental and social causes&mdash;we're built on them.

Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools&mdash;especially in climate finance and solar lending.
<h3 class="jobSectionHeader">
Join the Movement</h3>

We're seeking driven, mission-aligned individuals ready to make an impact. If you're passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home.

Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality.
<h3 class="jobSectionHeader">
Thrive at Climate First Bank</h3>

At Climate First Bank, we're investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance.

Compensation &mdash; In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors.

Health Coverage &mdash; 100% employer-paid for employees; employer contribution for dependents by Us
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Health Savings Account (HSA)</li>
<li>Free Telemedicine access via Teladoc</li>
</ul>
 Financial Wellness &amp; Wealth Building
<ul>
<li>401(k) with 6% Employer Match &mdash; No Vesting Period.</li>
<li>Employee Stock Options</li>
<li>Exclusive Employee Banking Perks</li>
<li>0% Financing for Employee Solar Loans</li>
<li>Employee Only Mortgage Product with exclusive interest rates and terms.</li>
<li>0% Financing for Eligible Electric Vehicles (EVs)</li>
<li>Referral Incentives</li>
</ul>
Generous Paid Time Off
<ul>
<li>2&ndash;4 Weeks of Vacation based on officer level plus additional tenure-based time.</li>
<li>64 Hours of Paid Sick Time for all full-time employees.</li>
</ul>
Protection &amp; Peace of Mind
<ul>
<li>Company-Paid Life Insurance</li>
<li>Short- &amp; Long-Term Disability Insurance</li>
<li>Voluntary Life, Accident &amp; Critical Illness Coverage</li>
<li>Employee Assistance Program (EAP) with free counseling, legal, and financial services.</li>
</ul></div>
Now Hiring: Digital Banker (Part-Time)

We're looking for a Part-Time Digital Banker that will be responsible for assisting the Digital Banking team by facilitating digital client onboarding and support. You will represent the true voice of the client and be at the forefront of delivering superior experience to our clients and partners. You will learn and assist management with sales campaigns and new digital banking technology roll outs, internal training, support, and adoption.

What You'll Contribute as a Digital Banker (Part-Time)

Deliver Exceptional Digital Client Experiences
<ul>
<li>Provide high-touch, personalized customer service through daily virtual interactions.</li>
<li>Exceed client expectations by creatively leveraging digital products and services.</li>
<li>Support client and partner onboarding experiences.</li>
<li>Promote a favorable image of the Bank in all interactions.</li>
</ul>
Support Digital Growth &amp; Innovation
<ul>
<li>Assist with sales outreach and consultative support efforts.</li>
<li>Assist with documentation and capturing project approvals.</li>
<li>Support digital banking technology rollouts and internal adoption.</li>
<li>Assist with all aspects of the Digital Onboarding, Solar Lending process and other values-aligned products.</li>
</ul>
Champion Our Mission, Protect What Matters
<ul>
<li>Embody a commitment to environmental, social, and economic justice.</li>
<li>Partner with internal resources to ensure adherence and promotion of our commitment to sustainability practices and continued carbon neutrality.</li>
<li>Ensure compliance with all banking laws, rules, regulations, and prescribed policies/procedures/practices.</li>
<li>Remain vigilant regarding suspicious activity and report to necessary channel(s) when necessary.</li></ul> 


What You'll Leverage in this Role:

Experience &amp; Education
<ul>
<li>Enrolled in or recent graduate of a related field of study.</li>
<li>Banking experience and knowledge of bank digital banking systems strongly preferred.</li>
<li>Strong ability to promote all banking products with a consultative sales approach focusing on customer needs.</li>
</ul>
Entrepreneurial Self-Starter Mentality - You take charge of your work product and take pride in delivering consistently great and measurable results. You solve problems efficiently, seek operational efficiencies and are an analytical thinker with a strong focus on data-driven decision making. A high-pace and high-expectation environment excites you and you can't wait to push yourself to new professional heights in a company that rewards high performance.

Master Communicator - Whether it's in-person, on camera, phone, or chat &mdash; you communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with stakeholders at all levels of the organization. Additionally, you masterfully build relationships and develop business with strong influencing and decision-making skills.

Banking &amp; Fintech Acumen- You are highly educated in financial products and services, applicable regulations and laws. You also possess strong overall business acumen and the ability to interpret financial reports and legal documents. Strong knowledge of unique industries and markets in conjunction with a broad knowledge of business banking products and services is required.

Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product and streamline your creative process.

Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know what it takes to operate as a part of a larger team and cherish opportunities to contribute to the big picture. You're dependable, communicate clearly and always happy to lend a hand where needed. 


What to expect from your physical environment
<ul>
<li>Remote role within the United States; Eastern Standard Hours.</li>
<li>Sustained standing and sitting.</li>
<li>Frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor.</li>
<li>Occasional lifting up to 20 lbs.</li></ul><div><h4 class="jobSectionHeader"> 
Equal Opportunity Statement:</h4>
<h6 class="jobSectionHeader">At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.</h6>
<h6 class="jobSectionHeader">Equal Opportunity Employer/Disability/Veterans</h6>
<h6 class="jobSectionHeader">E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9</h6></div></div>

Digital Banker (Part-Time)

Columbia Bank

<div>About the Role:
 
 
Work closely with relationship managers and business partners to keep them apprised and provide primary client relationship, direction and customer service support for corporate and commercial deposit clients. Provide high level of client service for all products and services, to include fielding client requests, via phone, email and other communication channels; subject matter expert for Deposit and Treasury Management products. Act as liaison with internal departments and vendors in helping Treasury Management customers and provide assistance on products and services. Coach and mentor team members. Provide role of team lead and back up for management.
<ul><li>Responsible for acting as Commercial Banking's primary customer contact for the servicing of all clients.
</li><li>Responsible for responding to a variety of complex banking questions and providing guidance with account implementation, funds transfer/stop payment requests and transaction posting problems and error resolution.
</li><li>Responsible for communication with Relationship Managers, provide updates of client matters, make recommendations and ensure that issues needing immediate attention are resolved in a timely manner.
</li><li>Answer incoming calls from Treasury Management customers and internal staff delivering exceptional service that exceeds the caller&rsquo;s expectations. Handle calls with professionalism, demonstrating a sense of ownership, with a goal of one call resolution achieving established service standards.
</li><li>Communicate issues directly to vendors for additional support and problem resolution when necessary. Respond to a wide range of deposit and Treasury Management client questions and resolve issues timely and effectively.
</li><li>Coach and train specialists and act as team lead to achieve a high level of customer standards and retention.
</li><li>Effectively handle escalated customer issues to resolution.
</li><li>Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities &ndash; knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
</li><li>Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
</li><li>Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
</li><li>May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
</li><li>Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
</li><li>Takes personal initiative and is a positive example for others to emulate.
</li><li>Embraces our vision to become &quot;Business Bank of Choice.&quot;
</li>May perform other duties as assigned. 
<li>
</li></ul> 
About You:
<ul><li>H.S. Diploma/GED (preferred)
</li><li>Bachelor's Degree in Business, Finance or related field (preferred)
</li><li>4-7 years &mdash; banking experience, treasury management product experience, new accounts, lending loan processing or documentation and customer service. (Required)
</li><li>Advanced knowledge of bank payment systems, account operations, banking services and exposure to complex business entities.
</li><li>Extensive knowledge of Commercial banking products and services, operations and procedures and applicable laws and regulations.
</li><li>Possess excellent written and verbal communication skills. Ability to effectively communicate with professionals at all levels of business.
</li><li>Knowledge of general business acumen and practices related to analysis, accounting and financial procedures including market and interest rate impact.
</li><li>Demonstrate strong customer service, interpersonal and organization skills with ability to multi-task, handle complex issues and use good judgement in decision making.
</li>Advanced technical skills including Windows Office Suite, spreadsheets and industry specific software. 
<li>
</li></ul> 
Travel Requirements
Occasional 
<ul><li>
</li></ul> 
The pay range for this role is $26.38- $35.00.
The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
Primary Location: Ability to work fully onsite at posted location(s).
17901 Von Karman Avenue Suite 1200 Irvine CA 92614
Our Benefits:
We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. 
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com .
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.</div>

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