banking customer service representative

Citizens Bank of Kentucky

<div><p><b>Summary</b></p><p>
Customer Service Representative (CSR) act as a liaison between Citizens Bank of Kentucky and its customers. Primarily responsible for performing all duties of a paying and receiving CSR (teller). Work is varied in nature with changing priorities. This position requires a high degree of initiative, discretion and judgement. Incumbent applies working knowledge of teller operations to work performed. Works under limited supervision. Must comply with various laws, regulations, established policy and procedures integrated with the teller software. Must be professional at all times and maintain the banks image.
</p><p><b>Essential Duties and Responsibilities
</b></p><p>Other duties may be assigned.</p><p>
</p><p>Accepts and processes checking and savings deposits including night deposits; inspects deposit tickets and deposited items for completeness and correctness; validates customer receipts. Places holds on accounts to identify uncollected funds.
</p><p>Follows all guidelines and gets required approval.</p><p>
Provides services including but not limited to Debit Cards, On Line Banking/Mobile Banking, Automatic Transfer System and Credit Cards.</p><p>
Adheres to the Currency Transaction Reporting requirement as set by the Federal law.</p><p>
Accepts and processes large quantity of coin and when assigned, balances coin machine.</p><p>
Cashes checks and savings withdrawals within prescribed limits and follows all policies and procedures.</p><p>
Processes collection items and credit card cash advances. Sells and prepares official checks.</p><p>
Accepts and processes all types of loan, credit line, and safe deposit payments.</p><p>
Prepares daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, etc.). Prepares transactions for processing through Smart Branch and maintains work at the branch location with adherence to established procedures and timelines.</p><p>
Monitors and maintains an adequate supply of currency and coin; balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault, or buys coin and currency to maintain minimum but adequate draw supply.</p><p>
Responds to customer inquiries regarding basic account information (e.g., account balance, check clearance, loan payoff, etc.). Accepts telephone transfers and prepares wire instructions for outgoing wires, stop payment and check orders; prints account histories.</p><p>
Provides customers with product information.</p><p>
Assists customers with Safe Deposit Box access.
</p><p>Must comply with all laws, regulations, and established policy and procedures.</p><p>
This position is responsible for the management of assigned cash drawer.
</p><p>Ensures the customer experience meets and/or exceeds customers' expectations and meets the minimum guidelines as outlined in the Customer Service training.</p><p>
Participates in sales program and is responsible for achieving individual referral goals as set by management.
</p><p>Continuing education with eLearning courses on regulations, procedures and policies.
</p><p>Is assigned additional duties commiserate with the teller skill set and training.</p><p>
Travel may be required to assist other locations.
</p><p><b>Qualifications
</b></p><p></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><b>
Education and /or Experience</b></p><p>
</p><p>High school diploma or general education degree (GED); or 1-3 years related experience and/or training; or equivalent combination of education and experience.</p><p><b>
Language Skills</b></p><p>
</p><p>Ability to read and interpret documents such as instructions, laws regulations, policy and procedure manuals. Ability to speak effectively with customers or employees of organization.</p><p><b>
Mathematical Skills</b></p><p>
</p><p>Ability to add, subtract, multiply, divide.</p><p><b>
Reasoning Ability</b></p><p>
</p><p>Ability to solve practical problems and deal with a variety of variables in situations where multiple policy, laws, regulations, procedures and guidelines exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.</p><p><b>
Physical Demands</b></p><p>
</p><p>While performing the duties of this job, the employee is regularly required to stand, twist, bend, lift, talk, and hear. The employee frequently is required to use their hands to handle and pick up objects such as paper, currency and coin. The employee is occasionally required to walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Average vision is required by this job.</p><p><b>
Work Environment</b></p><p>
</p><p>The noise level in the work environment is usually moderate.</p><p>
</p><p></p><p><b>Comments</b></p><p><b>
</b></p><p>Unpredictable hours, sometimes very long, in order to balance cash drawer because of computer failure, out of balance or unusually heavy customer traffic. Required to stand for long periods when providing services to customers. High degree of pressure to work efficiently, accurately and maintain good customer relations. Exposed to a potentially hazardous condition, i.e., robbery.</p></div>

PT CSR Louisa

WesBanco Bank, Inc.

<div><div><b>Summary:</b>
</div><div>Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.</div>
<div></div><div><b>Essential Functions:</b></div>
<div>Excellent Customer Service</div>
<div>Perform Customer Transactions</div>
<div>Operational and Security Proficiency</div>
<div>Identify referral opportunities</div>
<div></div><div><b>Essential Duties and Responsibilities:</b></div>
<div>Personally models the standards of the Bank's Mission, Vision, and Pledge.</div>
<div>Accepts and accurately processes all financial service transactions.</div>
<div>Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.</div>
<div>Complies and operates within security and audit procedures.</div>
<div>Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.</div>
<div>Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.</div>
<div>Meets established individual referral goals as assigned.</div>
<div>Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.</div>
<div>Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.</div>
<div>Develops and maintains working knowledge of the Bank's products and services.</div>
<div></div><div><b>Other Skills and Requirements:</b></div>
<div>Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.</div>
<div>Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.</div>
<div>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</div>
<div>Must have strong product knowledge for the level of selling and successfully promoting products expected with position.
</div><div>Ability to write simple correspondence.</div>
<div>Sound mathematical and analytical skills preferred.</div>
<div>Must have excellent organizational skills and the ability to multi-task and to be flexible.</div>
<div>Ability to lift and carry up to 25 lbs.</div>
<div>Must be available to work all hours of operations.</div>
Requirements:
<div><p>High school diploma or GED required.</p>
<p>
Cash handling and customer service experience preferred.</p></div></div>

Summer Customer Service Representative - Float - Johnson Avenue

Qatar National Bank

<p><b>Qatar National Bank (QNB)</b> is the largest financial institution in the Middle East and Africa, offering retail banking, corporate banking, investment services, and digital banking solutions.</p><p>The <b>Customer Service / Call Center Officer</b> at <b>QNB</b> is responsible for providing professional banking support to customers via phone, email, and digital channels. You act as the first point of contact for banking inquiries and ensure customers receive fast, accurate, and compliant service in line with QNB standards.</p><p><b>Key Responsibilities:</b></p><p>1. Customer Support (Inbound &amp; Outbound Calls)</p><p>2. Banking Assistance &amp; Information</p><p>3. Transaction &amp; Account Support</p><p>4. Complaint Handling &amp; Issue Resolution</p><p>5. CRM &amp; Documentation</p><p>6. Sales &amp; Service Promotion</p><p>7. Compliance &amp; Security</p><p>8. Shift-Based Call Center Operations</p><p><b>Required Skills &amp; Qualifications:</b></p><p>High school diploma or bachelor&rsquo;s degree (preferred)</p><p>1&ndash;3 years experience in:</p><p>Customer service</p><p>Call center</p><p>Banking / financial services (preferred)</p><p>Strong communication skills in English (Arabic is a plus)</p><p>Ability to work under pressure in a fast-paced environment</p><p>Basic computer and CRM system knowledge</p><p>Problem-solving and customer handling skills</p><p>Job Type: Full-time</p><p>Pay: From QAR6,500.00 per month</p><p>Work Location: In person</p>

Customer Service / Call Center Officer – Qatar National Bank (QNB)

Zions Bank

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.
<br>With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
<br><br>
Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.
<br>Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank’s company vision.
<br>Minimum pay is $19 per hour
<br>We are now accepting applications for our Retail Support Customer Service Associate MLO position. The ideal candidate for this position will have the skills and experience necessary to: Be responsible for providing quality service while protecting the branch against loss. Maintain- advanced knowledge of branch operations. Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products, and assisting clients in every area of banking. Be responsible for processing cash transactions and other customer service duties within the branch. Perform other duties as assigned.
<br><b>Retail Support Customer Service Associate MLO Qualifications:</b> Requires a High School Diploma or equivalent and 2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training. Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking. Working knowledge of math. Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients' needs.
<br><b>Location:</b> Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
<br>This position primarily supports our branches in the Utah County area. The Retail Support department may, on occasion, send employees in this area to cover shifts as far north as South Salt Lake.
<br><br>
<b>Benefits:</b><br>
Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
<br>Competitive compensation + mileage compensation for travel.
<br>Medical, Dental and Vision Insurance - START DAY ONE!
<br>Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
<br>Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
<br>Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
<br>401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
<br>Mental health benefits including coaching and therapy sessions
<br>Tuition Reimbursement for qualifying employees
<br>Employee Ambassador preferred banking products
<br>Zions Bank is an Equal Opportunity Employer

Traveling New Accounts Teller (20 Hours) – Utah County

Bankers Trust

<div><div><div><div><div><div><div><p>There are important qualities you look for in an employer &ndash; meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we&rsquo;re proud of the premier workplace we&rsquo;ve created. We regularly receive best in class results through our biennial employee engagement survey. We&rsquo;re also proud to receive recognition from others, including our designation as a &ldquo;Best Place for Working Parents&reg;,&rdquo; being a four-time recipient of the Greater Des Moines Partnership&rsquo;s Inclusion Award, and being named one of the &ldquo;Best Businesses Supporting Local Charity&rdquo; by readers of the Business Record.
</p><p><b>Job Summary:
</b></p><p>The Relationship Banker (RB) in Arizona is responsible for providing personalized customer service to clients. The RB engages customers in conversation to understand their banking needs and preferences and assists in opening new accounts and maintaining existing deposit/loan relationships. This position facilitates customer awareness and education of the bank's services, including digital banking capabilities. The RB conducts teller transactions in an accurate and timely manner while maintaining essential controls and safeguards. This position also refers clients to business partners within the Bank.
 </p><p><b>Primary Functions and/or Responsibilities:
</b></p><ul><li>Provides personalized customer service, building relationships with clients and providing solutions to their financial needs while following the Customer Service Excellence Agreement and Sales Ethics Roadmap
</li><li>Opens new accounts (including IRA's and HSA's), processes deposits, withdrawals, transfers, loan payments, cashier's checks, foreign currency requests and other transactions accurately and timely
</li><li>Processes loan applications accurately and timely
</li><li>Identifies customer needs and provides information on products and services that meet those needs
</li><li>Cross-sells bank products and services that meet customers' needs
</li><li>Monitors customer activity for suspicious and fraudulent activity
</li><li>Refers customers to Bank business partners who are able to provide solutions for their financial needs
</li><li>Maintains essential controls and safeguards while opening and closing the branch
</li><li>Travel to other branches
</li><li>Performs other duties as assigned
 </li></ul><p><b>Education and/or Experience:
</b></p><ul><li>High school diploma or GED preferred
</li><li>Minimum of one year banking experience in a customer contact position with emphasis on sales of products and services required
</li><li>Minimum one year of cash handling experience required
</li><li>Previous lending experience preferred
</li><li>Notary Public certification within 30 days is required
 </li></ul><p><b>Specific Skills, Knowledge &amp; Abilities:
</b></p><ul><li>Knowledge and an understanding of bank products and services
</li><li>Ability to multitask and prioritize business opportunities as needed
</li><li>Ability to work in a high paced environment
</li><li>Adaptable to change
</li><li>Strong organizational, prioritization, and time management skills
</li><li>Flexible regarding working hors
</li><li>Deadline oriented
</li><li>Critical thinking, negotiation, and problem-solving skills
</li><li>Data processing and digital banking knowledge
</li><li>Positive, team focused attitude
</li><li>Ability to work independently and use electronic resources
</li></ul><p><b>Work Schedule: </b>This is a full-time position working 40 hours per week with scheduled hours of 8:45 a.m. to 5:15 p.m. Monday &ndash; Friday.
</p><p><b>Hiring Salary Range
</b></p><p>The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate&rsquo;s prior related experience &amp; education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Relationship Banker I: $23.85-28.00
</p><p><b>Benefits
</b></p><ul><li>Group Health, Dental, and Vision Insurance
</li><li>Generous Paid Time Off (PTO)
</li><li>Volunteer Time Off (VTO)
</li><li>401(k) plan with lucrative company match
</li><li>Tuition assistance
</li><li>Company Paid Life Insurance
</li><li>Paid Parental Leave
</li><li>Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.
</li><li>Team Member Banking - a suite of products and services with special benefits for employees
</li></ul><p><b>Hybrid Eligibility: </b>Position will be onsite based out of the Cavasson branch and will float to the Sagewood location as needed.
</p><p><b>EQUAL OPPORTUNITY EMPLOYER
</b></p><p><b>&ldquo;PROTECTED VETERANS&rdquo; AND &ldquo;INDIVIDUAL WITH DISABILITY&rdquo;</b></p></div></div></div></div></div></div></div>

Relationship Banker I - Cavasson, Scottsdale

Trustco Bank

<div></div><div><div><b>Part- Time Teller</b><br>
<b>Reports to:</b> Branch Manager<br>
<b>Salary:</b> NE11</div><div><b>
FLSA Status:</b> Non-Exempt | <b>Supervisory Role:</b> No</div><p><b>
Why Join Us?</b></p><p>
At Trustco Bank, we&rsquo;re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member&rsquo;s contribution and offer a supportive, collaborative work environment. Our part-time Tellers are key ambassadors of our brand, providing friendly, efficient service that makes banking easy and enjoyable for our customers.</p><p>
We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!</p><p><b>
About the Part- Time Teller Role</b></p><p>
Join our dynamic team as a Part-Time Teller, where exceptional customer service and operational excellence meet. Reporting directly to the Branch Manager, you&rsquo;ll play a vital role in delivering personalized banking experiences while ensuring the highest standards of security and compliance. If you&rsquo;re passionate about banking, detail-oriented, and eager to grow your career, we want to hear from you!</p><p><b>
Key Responsibilities</b></p><ul><li>
Customer Transactions: Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail.</li><li>
Product &amp; Service Promotion: Cross-sell and educate clients on the Bank&rsquo;s diverse financial products and services, enhancing client relationships and fostering financial wellness.</li><li>
Payment Processing: Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security.</li><li>
Secure Handling of Assets: Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times.</li><li>
Client Support &amp; Inquiries: Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment.</li><li>
Reconciliation &amp; Record Keeping: Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention.</li></ul><p><i>
This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.</i></p><p><b>
Qualifications</b></p><p><b>
Required</b></p><ul><li>
High School Diploma or equivalent.</li><li>
Prior experience in customer service and cash handling.</li><li>
Strong verbal communication skills.</li><li>
Highly organized with the ability to multitask effectively.</li><li>
Ability to work collaboratively within small teams.</li><li>
Fluent in English; bilingual a plus</li></ul><ul><li>
Access to reliable transportation</li><li>
Willingness to participate in ongoing training and development.</li><li>
Ability to lift 10&ndash;20 lbs., stand for extended periods.</li></ul><p><b>
Preferred</b></p><div><ul><li>
Previous banking or financial services experience.</li></ul></div><p><b>
Schedule</b></p><p>
Part-time position with hours aligned to branch operations:</p><ul><li><b>
Mon&ndash;Thu:</b> 12:30 PM &ndash; 5:00 PM</li><li><b>
Fri:</b> 12:30 PM &ndash; 6:00 PM</li><li><b>
Sat:</b> 8:30 AM &ndash; 12:00 PM (rotating schedule)</li><li><b>
Sun:</b> Closed</li></ul><p>
Employees may need to remain 15&ndash;30 minutes after closing.</p><p><b>
Equal Employment Opportunity Statement:</b></p><p><br>
 Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:</p><ul><li>Hiring, placement, upgrading, transfer, demotion or promotion</li><li>Recruitment, advertising or solicitation for employment</li><li>Treatment during employment</li><li>Rates of pay or other forms of compensation</li><li>Selection for training, including apprenticeship</li><li>Layoff or termination</li></ul><div></div><div><br>
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</div></div><div></div>

Part Time Teller - Winter Park, FL

Glacier Bancorp

<div><b>About The Role</b><div><br>
Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank &amp; Trust, we improve the financial well-being of our customers while delivering a &quot;Raving Fans&quot; experience, both for customers and employees.
</div><div>We are eager to welcome you as a new Personal Banker to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open- minded ideas to our people experience through the lens of our core values.</div><div></div><div><b><br>
Join the Guaranty Bank and Trust Team!</b></div><div>
Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank and Trust, we're more than just a bank&mdash;we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we want you to be a part of this incredible journey.</div><div><b>
Why Choose Us?</b><br>
Founded in 1913, Guaranty Bank &amp; Trust has been serving its community with a mission that goes beyond financial transactions, focusing on building bridges, nurturing growth, and ensuring a brighter future. Recognized for its excellence, Guaranty Bank &amp; Trust has been named one of the &ldquo;Best 100 Companies to Work for in Texas&rdquo; by Texas Monthly Magazine for thirteen consecutive years and has earned a 5-star rating from Bauer Financial, Inc.</div><div><b>
Exciting Opportunities Await</b></div><div>
At Guaranty Bank and Trust, we believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work-life balance. But that's not all! We prioritize on-the-job training and continued educational opportunities so your career can flourish.</div><div>
We are currently searching for the right person to join our team as a <b>Full-Time Teller/New Accounts Representative</b>. This position combines both traditional Teller and New Account duties for a more wholistic experience for our customers.</div><div>
Our Company&rsquo;s culture supports customers in achieving their financial goals and dreams.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><div></div><div><b><br>
This position will train in Teller duties first and then train in opening new accounts. Below are the duties of each position.</b></div><div></div><div><b><br>
Teller</b></div><ul><li>
Handle cash transactions and make appropriate decisions regarding negotiable instrument transactions, including verifying cash and endorsements, receiving proper identification and ensuring validity, and identifying counterfeit currency and fraudulent checks.</li><li>
Balance ATMs, all cash on hand, drawer activities, and totals on a daily basis. Ensure all cash and coin is secured in accordance with bank policy when not in use.</li><li>
Consolidate and balance daily transactions.</li><li>
Performing transactions such as accepting deposits, process loan payments, cashing checks, and issuing money orders and cashier&rsquo;s checks.</li></ul><div><b>
New Accounts</b></div><ul><li>
Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs</li><li>
Opening new accounts, including consumer and business accounts</li><li>
Taking ownership of the customer experience including on-boarding and resolving service issues</li><li>
Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank</li><li>
Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs</li><li>
Contacting new customers by phone to follow up to ensure customer satisfaction, resolve issues, and address any additional financial needs based on the customer&rsquo;s financial priorities.</li></ul><div><b>
Combined</b></div><ul><li>
Engaging customers in the lobby and the phone to assist, educate, and train them on how to conduct transactions through self-service technologies</li><li>
Complying with privacy policies and procedures to maintain customer confidentiality and information protection</li><li>
Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures</li><li>
Completing and passing all required regulatory compliance training as assigned</li><li>
Perform any additional duties and tasks assigned by management</li></ul><br>
<div></div>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b></div><ul><li>
Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives</li><li>
Excellent communication skills that build customer relationships based on trust</li><li>
Strong critical thinking and problem-solving skills to meet our customer's needs</li><li>
Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change</li><li>
Ability to collaborate with others to achieve shared goals</li><li>
Proficient in Microsoft Office</li></ul><div><b>
EDUCATION, EXPERIENCE, &amp; LICENSES</b><b>:</b></div><ul><li>
High school degree or higher- required</li><li>
Minimum 1 year of Teller or New Accounts experience- preferred</li><li>
Minimum 1 year of customer service and cash-handling experience- required</li></ul><div><b>
WORK LOCATION: Must live within 30 minutes of the Guaranty Bank &amp; Trust address listed below.</b></div><div>
200 W Hawkins Pkwy, Longview, TX 75605</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</p><p>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><br>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Teller/New Accounts Representative

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