banking helpline agent

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline Agent

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline agent

Inbound Calling

Fresh graduate (inbound calling )

Dicetek LLC

Call Center Agent - Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities <ul> <li>Handle inbound and outbound calls from customers in a professional and courteous manner.</li> <li>Respond to inquiries related to accounts, transactions, products, and services.</li> <li>Assist customers with digital banking platforms, card services, and loan queries.</li> <li>Record and escalate unresolved issues to the appropriate department.</li> <li>Maintain accurate records of customer interactions in the system.</li> <li>Ensure compliance with banking regulations, policies, and security protocols.</li> <li>Promote bank products and services when appropriate.</li> <li>Meet defined service level agreements (SLAs) and performance targets.</li> </ul> Qualifications & Skills <ul> <li>Bachelor's degree or diploma (preferably in Business, Finance, or related field).</li> <li>Previous experience in a call center or customer service role (banking experience preferred).</li> <li>Strong communication and active listening skills.</li> <li>Ability to handle high call volumes with patience and professionalism.</li> <li>Basic knowledge of banking products and services.</li> <li>Proficiency in MS Office and CRM/call center systems.</li> <li>Multilingual skills (Arabic & English preferred).</li> <li>Strong problem-solving skills and attention to detail.</li> </ul> Job Details <ul> <li>Seniority level: Not Applicable</li> <li>Employment type: Full-time</li> <li>Job function: Other</li> <li>Industry: IT Services and IT Consulting</li> </ul>

Call Center Agent - Emirati Fresh Graduate

Golden Pearl Cosmetics (Pvt.) Ltd

A leading cosmetics company has an opening for a &quot; Manager Imports&quot; . The incumbent must have vast knowledge of all the customers and banking requirements related to the field and can handle independently matters of imports documents &quot;Explore the market for imports of the raw materials and chemicals in order to meet production timelines.Correspondence with suppliers/ buyers, banks, shipping lines etc.LC opening , customers clearance , arrangement of vessels or trucks , fright rates. etc.Full EIF and keep follow up with custom agent and banking trade officer.Experience : Min. 07 Year in same capacity.Job Type: Full-timeEducation:<ul><li>Graduate or MBA / Masters (Preferably)</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs275,000.00 per monthWork Location: In person

Manager Imports

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Helpline Agent

Helpline agent

Helpline agent

Inbound Calling

Fresh graduate (inbound calling )

Call Center Agent - Emirati Fresh Graduate

Manager Imports