banking manager

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Budget
1. Grow current business, maximize customer penetration, and meet set business plan through conducting sales meetings with targeted clients in designated branches in coordination with the Commercial &amp; BB District Head to ensure smooth business transfer and proper hand over process
2. Attract new Business banking companies to maximize Bank&rsquo;s liabilities, assets, and trade finance as well as cross selling CIB&rsquo;s affiliates
3. Offer Business Banking products to targeted customers based on their size and segment to best suit their needs
Service Quality
4. Respond and follow up on sales inquiries for targeted clients to comply with the set level of service &amp; ensure customer satisfaction
5. Handle customers&rsquo; complaints properly, directs them to the relevant channels and recommends solutions to evade re-occurrence and ensure they are closed within the set TAT
6. Responsible for the continuous update of the Business Banking customer data &amp; KYC to develop &amp; improve the database with the support of the Commercial &amp; BB Service Representative
Reports / Analysis
7. Report inflows and outflows of the Business Banking companies on daily basis to monitor performance against set budgets, and plan for any rectification if needed
8. Prepare Call Memos for current business banking customers to report their market situation frequently through site visits, phone calls and checking the suppliers and buyers&rsquo; lists
Policies, Processes and Procedures
9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day-to-day management
10. Follow the day-to-day operations related to own jobs in the Commercial &amp; BB Distribution department to ensure continuity of work
Compliance
11.Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks<div> 
</div></div><div>
Qualifications<div></div> 
Qualifications &amp; Experience
&sect; Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or its equivalent. Preferably, MBA holder
&sect; Minimum 4 years of relevant experience for Relationship Manager and minimum 5 years of relevant banking experience for Senior Relationship Manager
&sect; Good command of English and Arabic languages
&sect; Must be capable of using basic computer software such as Office, Internet and email
&sect; Business Banking RM has to pass successfully the SEMP exam to be promoted to Business Banking Senior RM.
Skills
&sect; Selling skills
&sect; Customer centric
&sect; Quantitative and qualitative analytical skills
Excellent Communication and negotiation skills<div> 
</div></div><div>
Primary Location: Egypt-Giza-NADI EL SEID BRANCH</div><div>
Work Locations: NADI EL SEID BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

BUSINESS BANKING RELATIONSHIP MANAGER (PAYROLL)

Oman Arab Bank

<div>
 
 
 
 Purpose and Summary
 
 :
 
 
 
 To manage a portfolio within the Corporate &amp; Institutional Banking department. The role will focus on maintaining a healthy portfolio and servicing clients&rsquo; requirements as well as developing the Assistant Relationship Manager (ARM).
 
 
 
 
 
 The RM, with the assistance of the ARM, will provide credit analysis, credit proposals, reviewing existing facilities granted, and monitoring relationship-managed customers&rsquo; risk profile.
 
 
 
 
 
 The RM will be responsible of submitting credit proposals and other required memos/reports for existing and potential clients in a timely manner, day-to-day operations such as client requests and queries, general house-keeping to ensure there are no irregularities in accounts, monitoring and following up with clients on required documentation and data as well as keeping client files in an organized manner.
 
 
 
 
 
 
 
 Key Deliverables:
 
 
 
 <ul>
 <li>
 Provide superior customer service exceeding customer expectations.
 </li>
 <li>
 Develop and convert new customer prospects.
 </li>
 <li>
 Submit credit proposals and internal memos in a timely manner.
 </li>
 <li>
 Assess the credit risk as appropriate with respect to the portfolio.
 </li>
 <li>
 Develop and implement agreed actions under customer strategies.
 </li>
 <li>
 Regular follow-ups with client to obtain necessary information and documents.
 </li>
 <li>
 Monitoring of accounts to ensure deadlines are met.
 </li>
 <li>
 Ensure all files are complete with relevant documents.
 </li>
 <li>
 Contribute to Banks target for profit growth and customer experience.
 </li>
 <li>
 Engage and maintain relationships with other departments within the bank.
 </li>
 <li>
 Maintain a high level of teamwork.
 </li>
 <li>
 Cross-sell bank products of other departments within the bank to increase income generated from portfolio.
 </li>
 <li>
 Adhere to structure and processes in place pertaining to the bank&rsquo;s credit, operational, reputation and regulatory risk.
 </li>
 <li>
 Escalate any cases which may lead to potential operational losses or fraud cases to the Unit Head as appropriate
 </li>
 <li>
 Respond within agreed timelines to issues raised by Audit/compliance/regulators
 </li>
 <li>
 Maintain awareness of operational risks within portfolios and minimize likelihood of occurrence
 </li>
 <li>
 Protect sensitive customer and bank information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy.
 </li>
 <li>
 Ensure declaration of gift items and maintain highest integrity standard levels
 </li>
 <li>
 Ensure deadlines are achieved within bank timelines as per internal policies/regulations.
 </li>
 <li>
 Produce proposals of high quality.
 </li>
 <li>
 Ensure all activities carried out, is as per standard bank&rsquo;s protocol, policies, processes &amp; procedures (including AML / CFT related policies &amp; procedures).
 </li>
 <li>
 Participate in other related initiatives and projects as assigned or other duties as assigned by management.
 </li>
 <li>
 Complete all related tasks as delegated by management or reporting Manager.
 </li>
 <li>
 Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
 </li>
 <li>
 Reporting misconduct behavior as per the whistle blowing policy.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 
 A Minimum of Bachelor&rsquo;s degree, preferably in finance, business management, accounting or related fields
 
 
 
 
 
 
 
 Skills/Knowledge
 
 :
 
 
 
 - Strong communication and written skills in English and Arabic.
 
 
 - Analytical, financial and risk analysis skills.
 
 
 - Planning, problem solving and organization skills.
 
 
 - Negotiation skills.
 
 
 Ability to demonstrate being a team player
 
 
 - Ability to grasp new tasks and demonstrate self-development
 
 
 - Ability to interact with business customers
 
 
 - Must have good interpersonal skills and ability to build relations with other departments
 
 
 - Strong time management, planning and organization skills
 
 
 - Strong communications, written, analytical and verbal skills
 
 
 
 
 
 
 
 Experience
 
 :
 
 
 
 A Minimum of 5 years work experience, preferably in the fields of marketing and accounting with a minimum of 3 years of general Banking experience with a preference related directly to Commercial Banking
 
 
 
 
 
 
 
 Business Understanding
 
 :
 
 
 <ul>
 <li>
 Good understanding of bank&rsquo;s policies, procedures, and standards.
 </li>
 <li>
 Good Understanding of Large Corporate banking products and services.
 </li>
 </ul>
</div>

Relationship Manager - Large Corporate

Mobilink Bank

<div>
 
 
 Department:
 
 Digital Banking
 
 
 
 Bank Grade:
 
 OG-I
 
 
 
 
 
 Reports To:
 
 Head of Digital Banking
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 
 
 
 What is Product Manager &ndash; Digital Banking - MMBL
 
 
 
 
 
 
 The Product Manager &ndash; Digital Banking is responsible for designing, enhancing, and managing digital banking products across mobile app, internet banking, and internal digital channels. The role focuses on translating business and customer needs into well-defined digital features, working closely with business, technology, operations, risk and compliance teams to deliver secure, scalable, and customer-friendly solution
 
 
 
 
 
 
 What Product Manager &ndash; Digital Banking Does
 
 
 
 
 
 <ul>
 <li>
 Own assigned digital banking products and features throughout their lifecycle, from ideation to post-launch optimization.
 </li>
 <li>
 Contribute to the digital banking roadmap in alignment with the bank&rsquo;s digital transformation strategy and business objectives.
 </li>
 <li>
 Identify opportunities to digitize manual processes and enhance customer journeys across digital channels. Define product goals, success metrics, release plans, and feature priorities.
 </li>
 <li>
 Gather and analyze requirements from business, operations, risk, compliance, and other stakeholders.
 </li>
 <li>
 Translate business requirements into Product Requirement Documents (PRDs), user stories, process flows, and functional specifications.
 </li>
 <li>
 Design end-to-end digital customer journeys, including exception handling and edge-case scenarios.
 </li>
 <li>
 Collaborate with UX/UI teams to develop intuitive, customer-centric digital experiences.
 </li>
 <li>
 Work closely with technology and engineering teams to ensure timely and accurate product delivery.
 </li>
 <li>
 Manage, prioritize, and maintain the product backlog in line with business priorities.
 </li>
 <li>
 Participate in Agile ceremonies, including backlog grooming, sprint planning, reviews, and retrospectives.
 </li>
 <li>
 Provide functional guidance and clarifications to development teams throughout the implementation lifecycle.
 </li>
 <li>
 Coordinate and support User Acceptance Testing (UAT), pilot launches, and production deployments.
 </li>
 <li>
 Act as the primary liaison between business, technology, operations, risk, compliance, and other stakeholders.
 </li>
 <li>
 Ensure alignment on project scope, timelines, deliverables, and responsibilities across all teams.
 </li>
 <li>
 Present product updates, demonstrations, progress reports, and recommendations to internal stakeholders.
 </li>
 <li>
 Ensure all digital products and features comply with SBP regulations, internal policies, AML requirements, and information security standards.
 </li>
 <li>
 Coordinate reviews and approvals with Risk, Compliance, Legal, and Information Security functions.
 </li>
 <li>
 Maintain complete and accurate documentation to support audits, governance reviews, and regulatory requirements.
 </li>
 <li>
 Monitor key digital performance indicators, including adoption, engagement, transaction success rates, drop-offs, and turnaround times.
 </li>
 <li>
 Analyze customer feedback, complaints, operational issues, and performance trends to identify improvement opportunities.
 </li>
 <li>
 Drive continuous product enhancements to improve customer experience, operational efficiency, and business outcomes.
 </li>
 <li>
 Support the development and maintenance of SOPs and operational procedures for digital products and processes.
 </li>
 <li>
 Coordinate training and knowledge transfer sessions for call center, branch, operations, and support teams.
 </li>
 </ul>
 
 Ensure operational readiness and seamless transition of new features and products to business-as-usual operations.
 
 
 
 
 
 
 What are we looking for and what does it take to be Product Manager &ndash; Digital Banking - MMBL?
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, Information Technology, or a related field.
 </li>
 <li>
 3&ndash;6 years of experience in product management, digital banking, fintech, or technology-driven roles.
 </li>
 <li>
 Hands-on exposure to digital banking channels, including mobile banking applications, internet banking platforms, APIs, and core banking systems.
 </li>
 <li>
 Strong understanding of digital product development lifecycles and customer-centric product management practices.
 </li>
 <li>
 Experience working with cross-functional teams, including technology, operations, business, and compliance stakeholders.
 </li>
 <li>
 Knowledge of Agile methodologies and experience working in Agile delivery environments is preferred.
 </li>
 <li>
 Familiarity with banking regulations, compliance requirements, and risk management practices is an advantage.
 </li>
 <li>
 Experience working within a regulated financial services environment will be considered a plus.
 </li>
 <li>
 Strong analytical, problem-solving, communication, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Product Manager – Digital Banking

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent will be primarily responsible for managing on a day-to-day basis a portfolio of existing and potential corporate customers to meet assigned financial targets of assigned country location. Incumbent is expected to develop and profitably manage banking relationships for business customers within their geographic territory or industry/customer portfolio. This position functions as the primary resource for extension of the full range of bank products and services applicable to the business customer. These will typically include credit and deposit services, as well as international transactions or other specialized services
 
 
 Main Duties
 
 
 <ul>
 <li>
 Play a major role in the implementation of the strategies and plan to achieve all set volume, revenue and profit targets for the Corporate Banking function within the assigned country location and in accordance with QNB&rsquo;s overall corporate budget and strategy.
 </li>
 <li>
 Come up consistently with business ideas to help boost revenues
 </li>
 <li>
 Develop Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Corporate Banking Unit and monitor their achievements on periodic basis.
 </li>
 <li>
 Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent and adheres to QNB policies
 </li>
 <li>
 Develop and manage on a day-to-day basis potential corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
 </li>
 <li>
 Build and maintain strong and effective relationships with all related functions / units to achieve assigned goals / objectives.
 </li>
 <li>
 Support with appropriate direction of work and duties for the ARM and support with relevant training and support.
 </li>
 <li>
 Responsible for business development and origination as well as credit recommendations in favour of selected local and regional corporations
 </li>
 <li>
 Provide timely and accurate information to the Senior RM &amp; Head of Corporate &amp; Institutional Banking and head office regarding credit and compliance issues in local and regional markets.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/objectives.
 </li>
 <li>
 Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required
 
 
 </li>
 </ul>
 Education/Skills
 
 
 <ul>
 <li>
 University graduate (Bachelor&rsquo;s degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred
 </li>
 <li>
 Excellent oral and written communication skills (including report writing) in English. Arabic, French or applicable local language highly desirable.
 </li>
 <li>
 Ideal candidate should possess relevant relationship management experience built on sound credit background, with 10 years additional relevant banking experience
 </li>
 <li>
 Good knowledge of the banking and commercial environment of the country.
 </li>
 <li>
 Ability to solve problems and adopt a hands-on role to meet financial targets.
 </li>
 <li>
 Computer literate able to compose own correspondences/ reports using bank standard applications.
 </li>
 <li>
 Good oral and written communication skills both in local and English language.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of your Passport
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
</div>

QNB3640 - Assistant Vice President - Corporate Relationship Management (Omanization)

River Run Services, LLC

<div>Description:

River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank &amp; Trust.
The Treasury Services Portfolio Manager drives River Run Banks' treasury management sales and business development efforts. This client-facing role supports treasury management, commercial deposit products, and related services while partnering with teams across the organization, including Treasury, Business and Retail Banking, Commercial Lending, Marketing, Operations, and Digital Banking. Key responsibilities include developing proposals and pricing strategies, supporting sales initiatives, managing client relationships and risk assessments, responding to RFPs, overseeing complex implementations and treasury projects, administering sales performance programs, delivering training, and supporting management reporting. This position includes supervisory responsibilities.
This role features a hybrid work model that blends in-office collaboration three days a week with the flexibility to work from home two days a week.
Essential Job Requirements<ul><li>
Serve as the subject matter expert for the Bank&rsquo;s domestic and international treasury management products, providing consultative support to Treasury and Business Relationship Managers, Commercial Lenders, Business Banking Officers, and Retail teams.</li><li>
Develop treasury management proposals, pricing recommendations, presentation materials, and marketing collateral, including sales sheets, product guides, white papers, and educational campaigns.</li><li>
Administer the division&rsquo;s sales performance program, tracking sales metrics, non-interest income growth, and deposit generation goals.</li><li>
Oversee client onboarding, implementation, maintenance, and support of treasury management products and services, including product installations, training, and technical issue resolution and review and prepare client enrollment agreements, approval documentation, billing reports, and treasury management performance reporting to ensure accuracy and compliance.</li><li>
Manage treasury management risk assessments, including ACH, Remote Deposit Capture, and Wire Transfer limits, while coordinating client communications and supporting regulatory compliance.</li><li>
Participate in treasury and deposit product development, enhancements, process improvements, integrations, conversions, and other strategic initiatives.</li><li>
Partner with Operations on treasury management contracts, implementation procedures, and complex customer issue resolution while delivering exceptional service to internal and external customers.</li><li>
Verify transactions and account balances as needed and ensure compliance with Bank policies, federal and state regulations, and the Bank Secrecy Act (BSA).</li><li>
Maintain current knowledge of Bank products, services, policies, procedures, and regulatory requirements through ongoing training and professional development.</li></ul>
Requirements:

 Qualifications, Experience, and Education<ul><li>
Bachelor&rsquo;s degree or equivalent combination of education and experience required; Certified Treasury Professional (CTP) certification preferred.</li><li>
7+ years of treasury management sales experience with strong knowledge of commercial deposit products and treasury management best practices related to risk mitigation, liquidity management, and process improvement.</li><li>
7+ years supporting Government Banking and Commercial &amp; Industrial clients in a management or support capacity.</li><li>
2+ years of supervisory experience in treasury services, retail banking, operations, or a related financial services environment preferred; treasury management product or project management preferred.</li><li>
Experience with Treasury Management sales performance systems, Customer Relationship Management (CRM) platforms, Microsoft Office Suite and core banking systems.</li><li>
Excellent written, verbal, presentation, and public speaking skills, with strong analytical, organizational, and time management abilities and the ability to analyze complex documents.</li><li>
Professional demeanor with the ability to build relationships with clients, employees, and vendors, manage multiple priorities, learn new systems, and meet deadlines in a fast-paced environment.</li></ul> 
River Run Services, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.
If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at hr@riverrun.com or call 978-462-3136.
The salary range represents an estimate based on market data for this position. Final compensation decisions are made based on experience, skills, and internal equity to ensure fairness and consistency across our organization.</div>

Treasury Services Portfolio Manager

KSA Manpower

E.F.U Life Assurance is looking for those candidates (male/female) who are or had served in any insurance company or in state life as SR/So/SM A handsome salary package with other benefits like car, overseas conventions M.D.R.T and much more should be offer to right person.Position vacant:Internee Managers 07Job Type: Full-timeCandidates have to recruit a minimum number of 3 person sales team.On the basis of that recruitment the manager should be given basic Salary +30% personal(if a candidate do personal business) + 6% override of the team.&quot;Candidates with banking,marketing and sales experience should be preferred&quot;Job Type: Full-timePay: Rs15,000.00 - Rs55,000.00 per monthWork Location: In person

Internee Manager

Raya CX

<div>
 Job Title: Banking Operations Supervisor Company: RayaCX Location: Alexandria, Egypt Contract Details: Full-time Are you a highly motivated and experienced banking professional looking for a new challenge? RayaCX, a leading BPO company in Alexandria, Egypt, is seeking a Banking Operations Supervisor to join our dynamic team. As a Banking Operations Supervisor, you will be responsible for overseeing and managing the daily operations of our banking department. You will work closely with the team to ensure that all processes are running smoothly and efficiently, while maintaining a high level of customer satisfaction. Key Responsibilities: - Supervise and manage the daily operations of the banking department, including customer service, cash management, and transaction processing. - Monitor and evaluate staff performance, providing feedback and coaching as needed to ensure high-quality service delivery. - Develop and implement efficient and effective operational processes and procedures to improve productivity and service quality. - Conduct regular audits to ensure compliance with banking regulations and company policies. - Collaborate with other departments to identify and address any operational issues or concerns. - Stay up-to-date with industry developments and trends, and make recommendations for process improvements. - Train and onboard new employees, providing them with the necessary tools and resources to excel in their roles. - Handle escalated customer complaints and inquiries, ensuring timely and satisfactory resolution. - Prepare and present reports on departmental performance and progress to senior management. Qualifications: - Bachelor's degree in Business Administration, Finance, or a related field. - Minimum of 5 years of experience in banking operations, with at least 2 years in a supervisory role. - Excellent knowledge of banking regulations and procedures. - Strong leadership and people management skills. - Excellent communication and interpersonal skills. - Ability to work under pressure and handle multiple tasks simultaneously. - Proficient in Microsoft Office and banking software. - Fluent in English, both written and spoken. If you are a highly organized and detail-oriented individual with a passion for delivering exceptional customer service, we want to hear from you! Join our team at RayaCX and take your banking career to the next level. Apply now to be considered for this exciting opportunity.
</div>

Banking Operations supervisor | BPO

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