banking officer

ASK Development

Job Description:One of our clients is seeking enthusiastic and customer-focused individuals to join our team as Phone Banking Officers at our Call Center in Lahore. This role involves providing exceptional customer service, assisting with banking inquiries, and promoting our financial products over the phone. Key Responsibilities:<ul><li>Handle inbound and outbound calls to provide information on banking products and services.</li><li>Assist customers with account inquiries, transactions, and technical support for digital banking.</li><li>Resolve customer complaints effectively while maintaining a high standard of customer satisfaction.</li><li>Cross-sell relevant banking products, including credit cards, loans, and deposit accounts.</li><li>Ensure compliance with banking regulations and maintain data security.</li><li>Record customer interactions and feedback accurately in the CRM system.</li><li>Requirements:</li><li>Qualification: Minimum bachelor&rsquo;s degree in any discipline.</li><li>Age: Maximum 35 years (Those above 35 please don't apply)</li><li>Experience: Fresh graduates or candidates with relevant call center experience are encouraged to apply.</li><li>Skills: Excellent communication skills in English and Urdu, strong problem-solving abilities, and a customer-centric approach.</li><li>Interested candidates can apply by submitting their updated resume on Indeed or emailing it to ehr2@askdevelopment.org. Please mention &ldquo;Phone Banking Officer &ndash; Lahore&rdquo; in the subject line.Or Whatsapp 0336-1116260.</li></ul>Location: Citi Tower, Gulberg 2, LahoreJob Type: Full-timePay: Rs40,000.00 - Rs42,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore Gulberg Colony (Required)</li></ul>Work Location: In person

Phone Banking Officer

First Solution Management Services

Position: Banking Products Relationship Officer Location: Dubai Oud MehtaSalary: AED 4,000 &ndash; AED 6,000 per month (plus performance incentives) Employment Type: Permanent | Full-time.Role Summary: The Banking Products Relationship Officer is responsible for managing and growing relationships with retail and corporate clients by offering appropriate banking products and solutions. The role focuses on understanding client needs, promoting products like credit cards, loans, savings accounts, and investment options, and ensuring excellent customer experience.Key Responsibilities:<ul><li>Build and maintain strong relationships with clients.</li><li>Promote and cross-sell banking products (loans, credit cards, deposits, investment products).</li><li>Conduct financial needs analysis and provide customized banking solutions.</li><li>Ensure timely follow-up on client queries and requests.</li><li>Maintain accurate client records in the banking CRM system.</li><li>Meet individual and branch sales/relationship targets.</li><li>Stay updated on product offerings, policies, and market trends.</li></ul>Requirements:<ul><li>Age: 20 to 35 years.</li><li>Bachelor&rsquo;s degree in Finance, Business Administration, or related field.</li><li>Experience in retail or corporate banking, preferably in product sales or relationship management.</li><li>Strong interpersonal and communication skills.</li><li>Customer-focused with problem-solving abilities.</li><li>Knowledge of banking products and regulations.</li><li>Clear credit history.</li></ul>Key Skills:<ul><li>Relationship Management</li><li>Banking Product Knowledge</li><li>Sales &amp; Business Development</li><li>Client Needs Analysis</li><li>Communication &amp; Negotiation</li></ul>Compensation and Benefits<ul><li>Competitive fixed salary with attractive incentive structure.</li><li>Training and development support.</li><li>Career growth opportunities within the UAE banking sector.</li><li>Multicultural and professional work environment.</li><li>Visa &amp; Insurance Provide by a company</li></ul>Job Type: PermanentExperience:<ul><li>Sales: 1 year (Preferred)</li></ul>Job Type: PermanentPay: AED4,000.00 - AED6,000.00 per month

Banking Relationship Officer

Citizens Bank - Oregon

<div>Benefits
Citizens Bank offers competitive compensation and outstanding benefits:<ul><li>
Medical, Dental, and Vision Insurance</li><li>
401(k) with Employer Matching</li><li>
Employee Assistance and Wellness Program</li><li>
Life, Short-term and Long-term Disability</li><li>
Up to 11 Paid Holidays</li><li>
Health and Dependent Care Reimbursement Accounts</li><li>
Paid Time Off; Paid Family Leave</li><li>
Banking Privileges</li></ul>
Position: Digital Banking Operations Officer
Position Location
Citizens Bank &ndash; Philomath Administration Building
1507 Main St.
Philomath, Oregon 97370
Type: Exempt/Officer
Reports to: Digital Banking Manager
Description
The Digital Banking Operations Officer is responsible for the daily operations of the department, which includes the Digital Banking, Cash Management, and Treasury Management platforms, products, and services. The Operations Officer will provide leadership to the team of Specialists by fostering a collaborative work environment, and maintaining accountability for high standards in accuracy, thoroughness, operational integrity, problem solving, and excellent communication. A solid understanding of Digital Banking and Treasury Management services, processes, procedures, payments, and banking operations is necessary to effectively manage the operations of the department, mitigate associated risks, and provide exceptional service and support to internal and external partners.
Duties and Responsibilities
<ul><li>Align department processes, job duties, training, and scheduling to support department processes and growth.
</li><li>Supervise the team of Specialists to maintain an efficient and effective workflow by monitoring requests received through all channels and ensuring all processes are completed accurately, timely, and adhere to procedures.</li><li>
Cross train and provide back up for all Specialist job functions and department tasks, and support other Officer roles within the department.
</li><li>Support Specialists with research and problem solving of complex issues.</li><li>
Responsible for evaluating the team&rsquo;s performance to ensure department staff have access to appropriate resources and are utilizing all of them when performing their expected duties and responsibilities.
</li><li>Hire, coach, mentor, evaluate, and train direct reports, ensuring performance expectations and accountability standards are communicated and upheld.
</li><li>Support employee development and career growth through regular feedback and coaching discussions, maintaining awareness of each employee&rsquo;s strengths, weaknesses, development needs and goals.
</li><li>Responsible for department meetings, team training and communication, approving payroll and time off requests, certifications, internal documents and forms, and supply ordering.
</li><li>Responsible for DR/BCP communication, planning, coordination, testing, documents, and prioritizing department workload and tasks in the event of a disruption to services or systems.
</li><li>Coordinate with department manager on department operational matters and act as a liaison between management and staff.</li><li>
Maintains high standards in areas of security, accuracy, thoroughness, completeness and neatness of documentation, system input, and correspondence.
</li><li>Maintain the safety, integrity, and confidentiality of customer information.
</li><li>Help maintain a safe and secure work environment.
</li><li>Build, develop, and maintain partnerships with teammates and other departments to maximize effectiveness and to best serve our customers.
</li><li>Regular and reliable attendance.
</li><li>Comply with all applicable policies and procedures as well as governing laws and regulations. This includes but is not limited to: performing all assigned duties under the Bank&rsquo;s compliance program and related laws and regulations. Successfully completing all mandatory compliance training including BSA and any other training as assigned in a timely manner.</li><li>
Other duties as assigned.
</li></ul>Required Qualifications<ul><li>
Minimum 3 years of banking experience with solid foundational knowledge of banking operations, rules, and regulations.
</li><li>Minimum 2 years in a supervisory capacity.
</li><li>High school diploma or equivalent.</li><li>
Technological competencies to understand, operate, research, and provide support for the systems managed by the department.</li><li>
The ability to learn and adapt to new information and technology platforms.
</li><li>Self-starter with the ability to schedule and complete tasks and duties autonomously.
</li><li>Experience operating a Windows based PC.</li><li>
Advanced experience working with Word, Excel, and Outlook, and Adobe.
</li></ul>Preferred Qualifications<ul><li>
Previous experience working with Digital Banking and Treasury Management platforms, technologies, and integrated services.</li><li>
Solid understanding of business products and services, entity structures, and beneficial ownership.</li><li>
Advanced understanding of payments and associated risks.
</li></ul>Attributes<ul><li>
Skilled at problem solving and critical thinking, collecting and validating information, understanding and defining a problem, uncovering the root cause of the issue, establishing facts, and providing clear, accurate, and logical solutions with high-quality results.
</li><li>Ability to understand situational differences, evaluate processes and apply effective solutions.
</li><li>Proven ability to analyze, interpret, apply, and summarize written information, and follow instruction with a high level of accuracy and attention to detail.
</li><li>Strong organizational and time management skills with the ability to manage, prioritize, delegate and execute complex tasks in a fast-paced environment.
</li><li>Ability to complete or resume tasks despite interruptions, and the flexibility to deal with unexpected events.
</li><li>Able to complete work independently, from inception through completion, communicating key information, balancing workload and deadlines, without needing direction, prompting, or constant supervision.
</li><li>Able to understand risk inherent processes, leverage information, and identify trends to derive actionable insights and apply appropriate controls.
</li><li>Demonstrates accountability, collaboration, continuous learning and professional development, and teamwork.
</li><li>Ability to maintain a high level of customer service to a variety of customers.
</li><li>Effective interpersonal skills with the ability to work with individuals and groups at all organizational levels.</li><li>
Ability to communicate effectively in writing as well as verbally in-person and via phone.
</li><li>Ability to provide and follow verbal and written instructions.
</li><li>The ability to work independently and as part of a team.
</li><li>Exhibit a professional, business-like appearance and demeanor.</li><li>
Dedication to organizations goals, objectives, cultural values, mission, and vision.</li></ul>
Working Conditions
<ul><li>Work is conducted during day shift hours in an indoor, temperature-controlled office.
</li></ul>Physical Requirements<ul><li>
Ability to clearly speak, hear, see, and communicate with customers and co-workers.</li><li>
Ability to stand or sit for extended periods of time.</li><li>
Ability to perform repetitive finger, hand, and arm movements.</li><li>
Ability to regularly kneel, reach, bend, push, pull, carry up to 50 pounds.
</li></ul>Disclaimer
Citizens Bank is an Equal Opportunity and Affirmative Action employer and is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity, military or veteran status, or disability. All offers are contingent upon the candidate successfully passing a credit check and criminal background check.</div>

Digital Banking Operations Officer

Housing Bank

<div>
 
 
 Key Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 Support the Liability &amp; Transaction Banking Manager with daily operational tasks related to clients and deposit activities
 </li>
 <li>
 Assist in in onboarding corporate customers on the Corporate Cash Management and Trade Finance systems
 </li>
 <li>
 Monitor client subscription and system usage under the Cash Management and Trade Finance systems to ensure active utilization
 </li>
 <li>
 Ensure client files are updated and all KYC documentation in order
 </li>
 <li>
 Analyze periodic reports related to Liability &amp; Transaction Banking department
 </li>
 <li>
 Perform any additional duties assigned by the direct manager
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Practical knowledge in the field of Liability and Cash Management
 </li>
 <li>
 Knowledge of banking regulations, and market dynamics
 </li>
 <li>
 Practical knowledge of the regulations of the Central Bank of Bahrain
 </li>
 <li>
 Bachelor's degree in one of the business-related fields
 </li>
 <li>
 At least two years of experience in a related field in the Bahraini banking sector
 </li>
 </ul>
 
 
 
 
 
 Nationality: -
 
 
 <ul>
 <li>
 Only Bahrainis and expats currently working in the Bahraini banking sector may apply
 </li>
 </ul>
 
 
</div>

Transaction Banking Support Officer / HBTF Bahrain

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 
 Job Purpose:
 
 
 
 
 Acquires &amp; grows base of BB customers in order to meet KPIs set.
 
 
 Build strong &amp; healthy Business banking portfolio( asset &amp; liability) within his assigned zone
 
 
 
 
 Accountabilities:
 
 
 
 
 
 
 
 
 Sales/Relationship Management:
 
 
 
 &middot; Achieve communicated KPIs by strictly following his key performance activities(KPAs), (outbound calls, sales visits, cross sell activities)
 
 
 &middot; Report his KPAs on weekly basis to the business banking sales manager.
 
 
 &middot; Personally and proactively build his area business banking portfolio of asset and liabilities.
 
 
 &middot; Keeps updated and learns in-depth the more complicated products offered by the competition.
 
 
 &middot; Grows the number of new account relationships via customer referrals, marketing leads and self-generated leads.
 
 
 &middot; Proactively assesses financial needs of customers.
 
 
 &middot; Responsible for achieving &amp; delivering his/her targets in terms of acquisition, liabilities, asset and fee income for his/her Advising Zone.
 
 
 &middot; Assisting the Business banking Area Manager in periodically evaluating performance levels as defined in the business plan.
 
 
 &middot; Totally responsible for business banking acquisition for his advising zone.
 
 
 &middot; Provide customer technical advices and solutions.
 
 
 
 
 
 
 
 Quality &amp; Services
 
 
 
 
 &middot;Ensure good customer acquisition in accordance to ADIB policies and processes.
 
 
 &middot;Efficiently handle new to bank customer&rsquo;s inquiries for all BB products and consumer products .
 
 
 &middot; Ensure full and proper customer knowledge for all BB asset and liability products.
 
 
 &middot; Regularly promote the usage of other delivery channels via day-to day contacts with the customers.
 
 
 &middot; Ensure continuous flow of appointments at Advising Zone.
 
 
 
 
 CBE, Compliance, Audit, Procedures
 
 
 
 
 &middot; Responding to Compliance Dept. requirements in terms of obtaining proper approvals
 
 
 &middot; Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place
 
 
 &middot; Ensure following set procedures / policies as per designation letter.
 
 
 &middot; Ensure full adherence to credit policies and required documentations.
 
 
 . And any other assigned tasks.
 
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
 Years of experience:
 
 
 
 minimum 2 years of experience in sales activities.
 
</div>

Business Banking Acquisition Officer/ Senior Officer- Liabilities Team (Arabella/Obour/ October Hub)

Commmunik Marketing Management

A Banking Relationship Officer is responsible for building and maintaining strong relationships with individual and business clients. The role focuses on understanding customers&rsquo; financial needs, offering suitable banking products and services, and ensuring long-term client satisfaction and retention. This position plays a key part in achieving the bank&rsquo;s sales, service, and growth objectives.Key Responsibilities<ul><li>Develop and maintain long-term relationships with retail and/or corporate clients</li><li>Identify customer financial needs and recommend appropriate banking products (loans, credit facilities, deposits, investment products, etc.)</li><li>Achieve sales and portfolio growth targets</li><li>Cross-sell and up-sell banking services</li><li>Conduct regular client meetings and follow-ups</li><li>Prepare credit proposals and financial documentation for loan processing</li><li>Monitor client accounts and ensure compliance with banking regulations and internal policies</li><li>Manage risk by reviewing creditworthiness and ensuring timely repayments</li><li>Resolve customer inquiries and complaints promptly and professionally</li><li>Stay updated on market trends, banking products, and regulatory changes</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Finance, Business Administration, Economics, or related field</li><li>Proven experience in banking, sales, or relationship management (1&ndash;3+ years preferred)</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Walk in interview- Banking Relationship Oficer

Bhawish Technologies Pvt Ltd

Role - Sales Officer/ Tele Sales /Loan OfficerIndustry - BankingJob Location - Tamil Nadu / Karnataka /KeralaA Sales Officer in a bank is responsible for promoting and selling financial products, building customer relationships, and achieving sales targets.Key Responsibilities<ul><li>Customer Engagement: Work directly with customers to understand their financial needs and provide tailored banking solutions, including loans, credit cards, and investment products.</li><li>Sales Strategy Development: Research market trends and customer psychology to devise effective strategies for promoting the bank&rsquo;s products and services.</li><li>Networking: Build and maintain relationships with clients and industry professionals to expand the bank&rsquo;s customer base.</li><li>Product Presentation: Present the bank&rsquo;s offerings to potential customers, either in person or through digital platforms.</li><li>Issue Resolution: Investigate customer complaints and resolve issues to ensure customer satisfaction and retention.</li><li>Performance Tracking: Monitor sales activities and maintain accurate records using CRM software, providing regular updates to management on performance and market trends.</li></ul>Required Skills and Qualifications<ul><li>Educational Background: A bachelor&rsquo;s degree in Finance, Business Administration, Marketing, or a related field is typically required.</li><li>Sales Experience: Proven experience in sales roles, preferably within the banking or financial services industry.</li><li>Communication Skills: Excellent verbal and written communication skills to effectively engage with customers and present products.</li><li>Interpersonal Skills: Strong ability to build relationships and work collaboratively with clients and team members.</li><li>Technical Knowledge: Understanding of banking products, services, and relevant regulations.</li><li>Problem-Solving Skills: Ability to find creative solutions to customer issues and adapt to changing market conditions.</li></ul>Interested candidates meeting the above job requirements, please email us your updated CV to hrtechind12@gmail.comJob Type: Full-timePay: ₹15,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: On the road

Sales Officer - Banking Industry

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