banking operations manager

First Abu Dhabi Bank

<p>Company Description</p><p>Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry.</p><p>Job Description</p><p>To support Relationship Management Teams by providing operational services and support to their clientele, allowing them to focus on business growth and building new relationships for the bank.</p> Key Accountabilities <ul><li>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner</li><li>Demonstrate compliance to organization's values and ethics at all times to support the establishment of a value drive culture within the bank</li><li>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction</li><li>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards</li><li>The key objective of the Manager would be to act as a liaison between clients and other internal departments of the bank</li><li>Manager would endeavour to enhance the client experience by servicing clients and providing them with operational and administrative support</li><li>Manager would also provide advisory service to educate clients on account services and capabilities, usage of echannels, banking regulations and regulatory requirements as specified by the relevant authorities.</li><li>Manager serves the complete set of CIB clients which includes</li><li>Attend to client service requests and arrange to provide appropriate service either directly or by interacting with other Internal Departments or branches</li><li>Attend to client issues and grievances and resolve or provide solution. Also work on mitigating the factors that resulted in the client complaint/ grievance</li><li>Collect appropriate documentation required as per bank's / regulatory requirement</li><li>Assist the VP and Head of CCS in the Service Level Agreements with clients in order to manage client expectations. To assist in reviewing the SLAs at agreed frequency to ensure smooth operations and scheduled delivery of services</li><li>Timely and effective communications to be maintained with clients and internal stakeholders</li><li>Manage up-to-date records of all correspondences and handled/ resolved queries and service requests</li><li>Responsible for all security items held under their custody and assure to obtain all proof of delivery as per the bank policy and procedure</li><li>Study and identify areas of improvement guarding the risk factors attached to them</li><li>Raising and Handling of Customer Complaints for the entire CIB and ensure that they are resolved by the CCS team within the agreed SLA.To analyze with the stakeholders for the root cause and ensure non-repetition</li><li>To assist the AVP in enhancing Customer Experience Centre from CCS transactional experience</li><li>Provide back hand support to Operations teams on</li><li>Account Opening documentation</li><li>Account maintenance activities</li><li>Corporate Credit Card operation</li><li>Cheque book request</li><li>Balance confirmation letters</li><li>Return Cheque</li><li>Payments (Inward and Outward) related queries</li><li>Charges related issues</li><li>Echannels related issues</li><li>Client Correspondence</li><li>Exception handling</li></ul> Minimum Qualification <p>University Degree in Commerce or Banking.</p> Minimum Experience <p>Minimum 3 years experience in a Bank with an exposure to Banking Operations</p><p>Knowledge of general Banking principles.</p><p>Good working knowledge of Back-office operating procedures.</p><p>Excellent communication skills both in written / spoken at all levels</p><p>Analytical, Self-motivated, energetic, flexible, dynamic, problem-solver, ready to work in a challenging environment.</p><p>Must be able to work independently and in a cooperative team environment.</p><p>Ability to work in a fast paced environment where attention to detail, accuracy and efficiency are of high importance</p><img src="https://www.jobg8.com/Tracking.aspx?cVAb9OF4hnqW33YeR2zd1GH9%2fncnuVuNz" width="0" height="0" />

Manager- CCS - IBG & Government AUH (Emiratised Role)

Emirates NBD

<div>
 <p>
  In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   <u>
    We are looking to find the best UAEN talent to join our ENBD family
   </u>
  </em>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Organization Unit Purpose
  </strong>
 </p>
 <p>
  The client services team in corporate banking, supports the corporate relationship team in meeting the expectations of the client and supporting the team for all client matters with respect to Service and operational related requirements. This ensures that Relationship team is focused on revenue generation opportunities and service matters of the clients are managed by the Client Services team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The team is the point of contact for all Corporate Customers and provide end to end service for all operational related matters. The team also manages the Client queries received directly or referred through coverage to be addressed/resolved.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The team is responsible to ensure the following
  </strong>
  :
 </p>
 <ul>
  <li>
   Establish efficient processes to service the clients resulting in faster TAT, proactive support and satisfied customers.
  </li>
  <li>
   Liaise with other units of the bank mainly being Tanfeeth operations, Governance team, Group Compliance, Channels and Implementation team to ensure end to end resolution
  </li>
  <li>
   Ensuring client static and dynamic information is updated efficiently across all data users efficiently. This includes but is not limited to consumption of data points for compliance and regulatory information
  </li>
  <li>
   Assist the Coverage team with all day to day operational matters, enabling them to focus on direct revenue generating business activities. This include but are not limited to VAT \ Account statements, tracking of payments, referrals management, resolutions to client issues, collaboration with channels \ other units to support clients.
  </li>
  <li>
   Collaborate between BU Governance for compliance and Coverage to ensure the BU has complied with ongoing requirements.
  </li>
  <li>
   Support the BU in collating documentation and resolving all queries, issues with the coverage team.
  </li>
  <li>
   Communicate with client via email/phone and provide support for managing payments and account maintenance related inquiries and requests
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  The customer service Assistant Manager supports the Relationship Managers - coverage team to ensure that all customer related processes, queries, issues &amp; challenges are handled in an efficient and professional manner within the agreed TATs thereby delivering superior service experience to the customers.
 </p>
 <p>
  This is a high volume high intensity team and experienced- qualified Assistant manager is key to manage and deal with client queries, escalations and stakeholders within the bank.
 </p>
 <p>
  The assistant manager also ensures that:
 </p>
 <ul>
  <li>
   Services are delivered consistently to clients.
  </li>
  <li>
   Issues are prioritized in light of the attention required.
  </li>
  <li>
   Identify opportunities to automate and make the processes efficient.
  </li>
  <li>
   Proactive customer engagement for pre-empted issues such as major system changes.
  </li>
  <li>
   Ensue customers&rsquo; operational needs and requirements are timely addressed.
  </li>
  <li>
   Help also to gain maximum wallet share of business and generate maximum yield from the assigned portfolio through the day-to-day connection with clients.
  </li>
  <li>
   Knowledge of bank wide, systems, processed, products, departments &amp; updates.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Content
  </strong>
 </p>
 <p>
  Addressing all incoming client queries &amp; issues
 </p>
 <ul>
  <li>
   Close follow up with no reminders to resolve client issue.
  </li>
  <li>
   Timely escalation if required for closure.
  </li>
  <li>
   Highlighting the complex issue for permanent resolution.
  </li>
  <li>
   In depth knowledge of banking products.
  </li>
  <li>
   Familiar with systems, policies &amp; departments.
  </li>
  <li>
   Proactivity towards resolution.
  </li>
  <li>
   Proactively identifying issues &amp; managing client expectations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Max Client Engagement
 </p>
 <ul>
  <li>
   Ability to address cross product client queries - TRADE, Online Solutions
  </li>
  <li>
   Ensure that clients are onboarded to bank's different solutions &amp; various products: SB-ST, Online Banking, Cash Solutions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Constant level of client services
 </p>
 <ul>
  <li>
   Ensure top class customer service by coordinating with all units involved including trade finance, Treasury, OPC, branches etc. to resolve customer&rsquo;s queries and processing customers&rsquo; requests in a timely manner. And significant knowledge of banking product.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Contribute in process &amp; system improvements.
 </p>
 <ul>
  <li>
   Highlight the daily challenges impacted client experience &amp; ways to improve the client journey.
  </li>
  <li>
   Monitoring of the daily repetitive activities (i.e. A.C. Maintenance, compliance referrals&hellip;) &amp; highlight any duplication of efforts, quick fixes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Stakeholder Engagement
 </p>
 <ul>
  <li>
   Coordination on behalf of coverage team with Internal Stakeholders (primarily Group Operations, Tanfeeth, GOPs, and RD) to address RMs &amp; Clients issues.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  High level efficiency and compliance
 </p>
 <ul>
  <li>
   Ensure all processes are executed as per bank policy.
  </li>
  <li>
   Preparation of reports on relevant segment-portfolio for management purposes. CS team activities, challenges.
  </li>
  <li>
   Reporting the critical issues to CS management for further escalation to C&amp;IB Ops risk and senior management &ndash; at the appropriate time
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   The incumbent will have a degree education as a minimum - BBA/MBA/CA
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experiences
  </strong>
 </p>
 <ul>
  <li>
   The incumbent will at least 5 years of banking / Financial Industry experience in a recognized regulated market
  </li>
  <li>
   International Banking Experience
  </li>
  <li>
   Experience preferably within C&amp;IB related units (Trade, Cash, Credit, Treasury Products)
  </li>
  <li>
   Knowledge of banking operations in terms of branch and back office processes
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Product &amp; Process understanding for Wholesale Banking in general &amp; Analytical skills
  </li>
  <li>
   Credit analysis, trade finance products, operations knowledge
  </li>
  <li>
   Strong managerial skills in order to handle operations/portfolio accounts and to co-ordinate with other units.
  </li>
  <li>
   Proficiency in PowerPoint &amp; Excel
  </li>
  <li>
   Regulatory requirements understanding &ndash; within UAE
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Behavioral Competencies
  </strong>
 </p>
 <ul>
  <li>
   Taking initiatives and proactive.
  </li>
  <li>
   Team person
  </li>
  <li>
   Positive attitude towards customers, colleagues and superiors
  </li>
  <li>
   Self-starter and Independent.
  </li>
  <li>
   Assertive and confident.
  </li>
  <li>
   Committed to creating a continuous improvement culture within a team and organization.
  </li>
  <li>
   Interpersonal abilities to present a business-friendly image to all internal and external stakeholders.
  </li>
 </ul>
 <p>
 </p>
</div>


Assistant Manager - Client Services (National role)

Delta Exchange

<div><p>Bank Relationship Management: Develop and maintain strong relationships with banks to support business operations.</p><p>
Work with Bankers: Collaborate with bankers for seamless transaction management, compliance, and operational needs.</p><p>
Payment Gateway Integration: Onboard &amp; Manage relationships with payment gateways and TSPs and to ensure smooth payment processing.</p><p>
Account Management: Handle the process of opening new bank accounts with partner banks as required for business expansion.</p><p>
Operational Coordination: Work closely with Cross functional teams to ensure banking solutions align with business goals</p><p><b>
Requirements</b></p><p>
Proven working experience in nurturing partnerships with Banks and other financial institutions.
</p><p>Deep understanding of Indian corporate banking and payment space in particular.</p><p>
Preferred prior experience working with banks in business/ product roles.</p><p>
Understanding of digital banking and Fintech ecosystem, ability to interact with CXOs.</p><p>
Ability to articulate ideas and communicate effectively.</p><p>
Demonstrate a high level of empathy with 4+ years of work experience in a related domain.</p><p></p><p>
Skills:</p><p>
Strong understanding of banking operations and payments infrastructure.</p><p>
Excellent documentation skills</p><p>
Excellent relationship management and communication skills.</p><p>
Problem-solving ability in a fast-paced environment.</p><p>
Knowledge of financial compliance and regulatory frameworks.</p><p>
This role is essential in supporting the financial operations of Delta Exchange, enabling growth and smooth daily banking processes</p></div>

Banking Operations

<div>
 <ul>
  <li>
   Manages and assure effective operation for the Mass Banking Call Center, Priority Banking Call Center, the Operations Team (Service Requests) &amp; Virtual Tellers Team (ITM Team).
  </li>
  <li>
   Establish the overall framework for the call center inbound team (Priority Banking Call Center / Mass Banking Call Center / ITM Video Call Center and Back Office Operations) activities in line with the CRC objectives and targets.
  </li>
  <li>
   Determines the call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
  </li>
  <li>
   Identifying and evaluating state-of-the-art technologies and defining user requirements, establishing technical specifications, and production, productivity, quality, and customer-service standards.
  </li>
  <li>
   Develops call center systems by developing customer interaction and voice response systems, and voice networks, user interfaces, developing and executing user acceptance test plans, planning and controlling implementations.
  </li>
  <li>
   Managing system and process improvement and quality assurance programs.
  </li>
  <li>
   Maintains professional and technical knowledge by tracking emerging trends in call center operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies.
  </li>
  <li>
   Setting and meeting performance targets for speed, efficiency, sales and quality.
  </li>
  <li>
   Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.
  </li>
  <li>
   Coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Minimum 7 years of experience in banking with focus on branch operations and customer relationship management
 </p>
 <p>
 </p>
</div>


Head of Call Center

Global Software Solutions Group

<div>
 We are seeking an experienced
 <strong>
  T24 Operations Lead
 </strong>
 with strong technical expertise and hands-on experience in managing Temenos T24 Core Banking systems within the UAE banking sector. The ideal candidate will lead the T24 operations team, ensure smooth day-to-day functioning, optimise system performance, and support mission-critical banking services.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead daily operational activities for Temenos T24 core banking systems, ensuring high availability, stability, and performance.
  </li>
  <li>
   Act as the technical escalation point for complex T24 issues, coordinating with development, infrastructure, and vendor teams.
  </li>
  <li>
   Oversee end-of-day (EOD), end-of-month (EOM), and end-of-year processes, ensuring timely and error-free execution.
  </li>
  <li>
   Perform proactive system monitoring, health checks, and capacity planning to minimise downtime and incidents.
  </li>
  <li>
   Manage upgrades, patches, releases, and environment refreshes in collaboration with Temenos and internal IT teams.
  </li>
  <li>
   Work closely with business stakeholders to understand requirements and deliver operational support aligned with business objectives.
  </li>
  <li>
   Ensure adherence to UAE Central Bank regulations, audit guidelines, and internal compliance standards.
  </li>
  <li>
   Mentor and guide the T24 operations team, promoting best practices and operational excellence
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Required Skills &amp; Experience
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   8+ years of overall experience, including 5+ years of hands-on T24 operations experience.
  </li>
  <li>
   Proven expertise in T24 technical modules, COB (Close of Business) management, performance tuning, and troubleshooting.
  </li>
  <li>
   Experience with T24 scripting, TAFC/TAFJ, OFS, and TAFJ architecture.
  </li>
  <li>
   Strong background in Unix/Linux environments, Oracle database administration, and integration technologies.
  </li>
  <li>
   Practical knowledge of deployment automation, job scheduling, and monitoring tools.
  </li>
  <li>
   Mandatory: Minimum 3+ years of experience in a UAE banking environment supporting Temenos T24 production systems.
  </li>
  <li>
   Strong analytical, communication, and stakeholder management skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Preferred Qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Temenos T24 certification or equivalent hands-on experience.
  </li>
  <li>
   Experience with Islamic banking modules, digital banking channels, and T24 local customisations.
  </li>
  <li>
   Exposure to DevOps practices and cloud-based deployments is an added advantage.
  </li>
 </ul>
</div>


T24 Operations

Commercial Bank of Dubai

<div><div><div><div><div>Description</div>
<div><div><b>JOB PURPOSE</b></div><ul><li>
Lead Account opening services team</li><li>
Control the day-to-day activities of the team both Onshore and Offshore</li><li>
Manage account opening functions for Personal Banking and Wholesale Banking</li><li>
Manage all maintenance and service-related requests pertaining to Account services unit</li><li>
Manage all account opening/ Maintenance tasks received by digital channels like Customer onboarding, iPad, Online/ SMS Banking, IVR</li><li>
Assist the Head of Shared services in achieving the Unit objectives by supervising the activities of a team of Processing supervisors while resolving relatively more complex problems / issues and ensuring smooth flow of work, complying with established standards, policies and procedures</li></ul><div><b>
JOB ACCOUNTABILITIES
</b></div><ul><li>Lead and manage the operational functions at onshore to ensure:</li><li>
Account opening (CASA&amp;TD) and maintenance for WBG and PBG are completed within agreed SLA</li><li>
Account opening, average over 100 documents per day, reconciliation of physical documents completed and forwarded to Archiving</li><li>
Overnight safe custody of original physical documents under custody</li><li>
Monitor Offshore Processing Team pertaining to</li><li>
Account opening (CASA &amp;TD)</li><li>
Cheque Book issuance, Special Cheque Book</li><li>
Online Banking, SMS, IVR Banking</li><li>
Processing for COB (High Risk) IPAD (High Risk) and MB accounts</li><li>
Review daily/ monthly tasks and dashboard are submitted</li><li>
Decide, in line with stipulated polices, after analyzing the documents and requirements</li><li>
Approve or reject COB-High Risk accounts, IPAD, MB accounts</li><li>
Approving Debit cards in the Instant Issuance or DCR for above cases</li><li>
Escalate approvals to the next level of management/ compliance, where required</li><li>
Prioritizing process completion depending upon high net worth and tier 1 clients</li><li>
Manage and plan resources for optimal efficiency especially planning absence or leaves</li><li>
Fully responsible for:</li><li>
Holding the original physical documents as joint custodian</li><li>
Ensuring the physical documents are reconciled on a daily basis.</li><li>
Rework identified by Offshore, rectification exercise in coordination with Branches / RM&rsquo;s</li><li>
Monitor and ensure proper movement of original physical documents between ASU &amp; Central Archiving Unit under acknowledgement</li><li>
Time Deposit / CCBB opening / OA payments approval</li><li>
Act as joint bank admin for special bank controlled admin for iBusiness in conjunction with IAM</li><li>
Approve the scanning of customer signatures in SIG-CAP handled at Onshore</li><li>
Address / complete audit observations within time, Coordinate with auditors and rectify the irregularities and deficiencies observed to ensure compliance with the standard policies, procedures and statutory requirements</li><li>
Identify / propose optimization opportunities, based on the experiences gained in the day to day functions for further improvement.</li><li>
Work on continues process reviews and improvements to ensure customer experience &amp; expectation is met.</li><li>
Participate in preparing BRD, conduct UAT at a user perspective for upgrades in the processes handled at the Unit and ensure deployment in live</li><li>
Support to develop and cross-train team members for better resource utilization during exigencies.</li><li>
Provide assistance to the TL SSD &ndash;ASU &amp; Escrow in completing the day-to-day operations of the Unit</li></ul></div>
</div></div><div><div><div>Requirements</div>
<div><div><b>QUALIFICATIONS</b></div><ul><li>
10 years banking experience in branches or head office required mainly in account opening</li><li>
Prior experience at head office/ branches as a Team Leader/ verifier would be an added advantage</li></ul></div></div></div></div></div><p></p>

Assistant Manager, ASU (UAE National)

TotalEnergies

<div><div><div><div><div><h3 class="jobSectionHeader"><b>Contexte et environnement</b><b>
</b></h3></div></div><div><div><div><div><div><b>Internal :</b></div><div>
Interaction with Accounts Payables, Accounts Receivable, Sales, Human Resource, Others &ndash; employee etc.,.</div><div><b>
External :</b></div><div>
Interaction with SSC, SAP &amp; Themis Consultants ,Group Treasury, banks.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Activit&eacute;s</b><b>
</b></h3></div></div><div><div><div><div><ul><li>Management of end to end banking relationships</li><li>
Management of all payment cycles, issuance of banking instruments (BLG, LCs) including compliance review and processing in systems (Themis, Bank&rsquo;s online payments tools, Cheques etc.) .</li><li>
Close coordination with SSC team to post &amp; record all transactions and interbank transfer.</li><li>
Responsible for cheques: printing, safe custody, maintain cheque register in SAP, monitor &amp; record new cheque books.</li><li>
Coordinate with the Accounts Payable, Payroll, Capex and Receivables team for all payments and collections forecast.</li><li>
Update of all treasury schedules: PDC Issued Register, Bank charges control, TLBU loan, TEMUAE loan, EIBOR, Intercompany Invoices, Forex GL, Euro Payment Projection, Weekly Balances etc.</li><li>
Follow internal &amp; external procedures including but not limited to signatories management, online profiles, opening and closing bank accounts, coordinating with THEMIS and SAP teams, compliance, Archiving etc.</li><li>
Reconciliation of bank GLs (SAP Vs Bank Statement)</li><li>
To coordinate with Legal, credit control, procurement, sales and bank on reviewing incoming customer guarantees, supplier&rsquo;s advance payment bank guarantees</li><li>
To prepare and submit yearly reporting to Company including Gerico and Financing plan</li><li>
Manage foreign exchange rates, hedging payments as required from time to time and in line with internal procedures.</li><li>
Supervise Preparation of Annual Budget or closing forecast /LTP etc.: - by making relevant schedules, gathering information, compiling data for a profit center</li><li>
Supervise monthly analysis of all relevant Profit &amp; Loss and Balance sheet accounts, making different reconciliations necessary for closing and Audit works.</li><li>
Ensure that the monthly analysis, KPI reports, Cash Flow, Working Capital, ROACE, other reports etc., are generated</li><li>
Responsible for :<ul><li>
payment process related to all 5 companies (UAE + Qatar)</li><li>
management and controlling overdraft interest and other bank related charges.</li><li>
recording all bank entries; Vat Refund on bank charges entries in SAP.</li></ul></li></ul><p></p><p><br>
Operational Objectives</p><ul><li>
Monthly reporting, analysis, schedules, presentation as per the reporting calendar and management requirement</li><li>
Monitor and ensure optimize utilization of the banking facilities and available funds.</li><li>
Preparation of the monthly/daily Cash flow statements and forecasts.</li><li>
Validation of entire Payments &amp; related Treasury activities handled by SSC<div></div><div><br>
HSSEQ Objectives</div><div><ul><li>
Strict adherence and compliance towards Group HSSEQ policy with high Quality of HSSEQ performance and complying with affiliate&rsquo;s HSSEQ Policy, Procedures &amp; specific rules &amp; regulations applicable to the area of activity at all time.</li></ul></div><p>
Compliance Objectives</p><ul><li>
Maintain a 100% completion rate of mandatory compliance training and re-attend any mandatory training as required.</li><li>
Demonstrate understanding of key compliance obligations relevant to their role (e.g., ESEC, anti-corruption, fraud) and submit all compliance-related reports and documentation by specified deadlines.</li><li>
Actively identify potential compliance or ethical risks in day-to-day activities and escalate them promptly.</li><li>
Consistently follow internal policies, including the ESEC compliance program, anti-corruption and fraud policies, procedures, and the Code of Conduct.</li><li>
Declare any potential situations in line with company policy.</li></ul></li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Profil du candidat</b><b>
</b></h3></div></div><div><div><div><div><div><b>Knowledge:</b></div><ul><li>
Strong understanding of cash management , banking operations, FX, hedging.</li><li>
Relevant experience in Treasury matters , dealing with local and multinational banks and working on bank portals.</li><li>
Good knowledge of ERP (SAP-FICO module)</li><li>
Strong knowledge and implementation of experience of IFRS</li></ul><div></div><div><b><br>
Skills:</b></div><ul><li>
Strong accounting &amp; analytical skills.</li><li>
Integrity and confidentially</li><li>
Good oral, written communication and presentation skills</li><li>
Attention to details and accuracy with numbers</li><li>
Able to work with team to meet strict deadlines</li><li>
English language proficiency, Russian language proficiency (an strong advantage for the Kazakhstan entity) and French (an added advantage)</li></ul><div><b>
Experience:</b></div><div><ul><li>
Minimum 8 years of relevant experience in Treasury, Accounting &amp; Finance functions.</li></ul></div><div></div><div><b><br>
Education:</b></div><div></div><div><br>
<ul><li>
MBA in Finance and a Chartered Accountant, Postgraduate/ Professional qualification in Finance/Accounting.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Informations suppl&eacute;mentaires</b><b>
</b></h3></div></div><div><div><div><div><b>TotalEnergies valorise la diversit&eacute;, promeut le d&eacute;veloppement individuel et offre des opportunit&eacute;s d'emploi &eacute;gales &agrave; tous les candidats.</b></div></div></div></div></div></div></div>
<br><div><div><div><div><div><div><div><div><div>TotalEnergies is a major industrial player in energy and the energy transition. It is also a responsible employer and corporate citizen. That means we are doing everything we can to achieve a transition that is as just as possible for our employees, our stakeholders and society as a whole. Backed by our values of respect and solidarity, our strength and reliability, and a commitment to excellence and innovation, our Company is steadily implementing the ambition of carbon neutrality by 2050, together with society.</div></div></div></div></div></div></div></div></div><div></div>

Assistant Manager - Treasury & Reporting

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