banking operations manager

People Junction

<p><b>Job Title:</b> Regional Head &ndash; Business<br/><b>Department:</b> Retail Banking<br/><b>Reports To:</b> General Manager</p><p><b>Job Purpose:</b><br/>To lead and manage a network of branches within the assigned region, driving business growth, ensuring compliance, and maintaining strong customer relationships. The role focuses on achieving deposit, advances, and profitability targets while developing a high-performance sales and service culture.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and guide Branch Managers to meet regional business targets.</li><li>Develop and execute sales and service strategies to grow deposits and advances.</li><li>Ensure compliance with SBP, KYC/AML, and internal bank policies.</li><li>Evaluate credit proposals and support branches in recovery and risk management.</li><li>Foster teamwork, staff development, and performance excellence across branches.</li><li>Build and maintain strong client relationships to ensure customer satisfaction.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree from a recognized university (Master&rsquo;s preferred).</li><li>Minimum 10 years of banking experience, including branch or regional leadership.</li><li>Strong knowledge of banking operations, credit management, and compliance.</li><li>Excellent leadership, communication, and analytical skills.</li><li>Proficiency in MS Excel and financial data analysis.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs250,000.00 - Rs400,000.00 per month</p><p>Application Question(s):</p><ul><li>How many years of experience do you have in credit evaluation and recovery management?  </li><li>How many years of experience do you have ensuring compliance with SBP regulations, KYC/AML, and account opening policies?  </li><li>How many of experience managing multiple branches or a regional banking network?  </li><li>Have you sent your resume at this link: https://tinyurl.com/RHBPeople</li></ul><p>Experience:</p><ul><li>regional banking network?  : 10 years (Required)</li></ul><p>Location:</p><ul><li>Karachi (Required)</li></ul><p>Work Location: In person</p>

Regional Head – Business

Alphard Group

<p><b>We will be relocating to Thane in 6 months. We kindly request that candidates consider applying for this position based on their preferred travel time and geographical location.</b></p><p><b>Job Location &ndash; Sakinaka, Mumbai</b></p><p><b>Salary &ndash; INR 6L &ndash; 9L</b></p><p><b>Industry &ndash; Shipping &amp; Maritime</b></p><p><b>Role Overview</b></p><p>The role involves managing and executing banking operations for the company&rsquo;s foreign subsidiaries, ensuring efficient and compliant handling of international funds transfers, SWIFT payments, and cross-border transactions. The position requires strong expertise in international trade finance, inter-company fund movement, and coordination with global banking partners to support the company&rsquo;s international operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee day-to-day <b>banking operations</b> for international entities, ensuring smooth financial transactions across the company&rsquo;s global network.</li><li>Manage foreign subsidiaries&rsquo; bank accounts and relationships, account structures, and funding requirements.</li><li>Execute and monitor <b>international funds transfers, cross-border payments</b>, and <b>SWIFT payments </b>to vendors, port agents, and service providers worldwide.</li><li>Coordinate with banks and internal teams to resolve payment discrepancies, delays, or compliance-related issues.</li><li>Handle international trade finance activities, including LC (Letter of Credit), bank guarantees, and export/import documentation.</li><li>Manage <b>inter-company fund movements</b> and ensure accurate reconciliation of inter-company balances across group entities.</li><li>Ensure adherence to regulatory guidelines and internal controls for all international banking operations.</li><li>Support audits, reporting, and documentation related to overseas banking activities.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Commerce, Accounting, or related field.</li><li>5+ years of experience in <b>international banking operations</b> or <b>treasury functions</b> within the <b>shipping, logistics, or maritime</b> industry preferred.</li><li>Strong understanding of <b>international funds transfer systems</b>, <b>SWIFT payments</b>, cross-border transactions, and trade finance instruments.</li><li>Experience managing foreign subsidiary accounts and inter-company fund movements.</li><li>Excellent analytical, communication, and coordination skills.</li><li>Familiarity with global banking platforms, Tally, ERP systems, and international regulatory frameworks</li><li>A working knowledge of Danoas software will be preferred.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;50,000.00 - &#8377;75,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Application Question(s):</p><ul><li>Are you willing to Relocate/Shift to Thane ? Yes/No</li><li>If working , what will be your notice period?</li><li>Where do you live currently?</li><li>What is the  number of financial transactions carried out by you every day at work?</li></ul><p>Experience:</p><ul><li>International banking operations  &amp; Intl. Fund transfer: 5 years (Required)</li><li>Cross-border payments  and SWIFT payments : 5 years (Required)</li><li> Managing  inter-company fund movements : 5 years (Required)</li><li>Cash Flow Management &amp; Working Capital mgmt.: 5 years (Required)</li></ul><p>Work Location: In person</p>

Assistant Manager - International Banking Operations

Honeywell

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  JOB DESCRIPTION
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage Operations, businesses, Banks, Cash Services &amp; Stakeholders within Honeywell.
  </li>
  <li>
   Manage Operations for banking activities &amp; ensure timely delivery with quality.
  </li>
  <li>
   Manage bank processes e.g. Cash pooling, ctry specific banking requirements, Cash funding, DD etc
  </li>
  <li>
   Ensure foreign transactions, translations and hedges are properly recorded.
  </li>
  <li>
   Ensure queries / transactions are resolved timely and GL is not aged
  </li>
  <li>
   Ensure banking recons are delivered on-time &amp; with quality with no unexplained items.
  </li>
  <li>
   Ensure all banking recons are delivered by Operations on-time and with quality with no unexplained items.
  </li>
  <li>
   Ensure queries/ transactions are resolved on a timely basis &amp; GL is not aged
  </li>
  <li>
   Provide financial reports, analysis, explanations and advice based on knowledge of financial information, relevant GAAP and supporting SAP systems.
  </li>
  <li>
   Initiate and review GL entries to ensure integrity of all transactions and resolve any query items.
  </li>
  <li>
   T&amp;E postings &amp; reconciliation, including working with the T&amp;E team to address any fall outs and ensuring correct accounting of all T&amp;E expenses.
  </li>
  <li>
   Design and continuously improve processes focusing on standardization &amp; simplification.
  </li>
  <li>
   Drive improvement on identified issues within area of responsibility.
  </li>
  <li>
   Provide financial reports, analysis, explanations and advice based on knowledge of financial information, relevant GAAP and supporting SAP systems (Duplication of Point@9)
  </li>
  <li>
   Focus on relevant metrics and develop action plans based on metric outcome.
  </li>
  <li>
   Reduce exceptions through root cause analysis and implementation of solutions.
  </li>
  <li>
   Participate in new SAP implementation &amp; ensure stabilization within 3 month ends
  </li>
  <li>
   Participate in new bank implementation &amp; support UAT, testing in partnership with Treasury &amp; IT teams
  </li>
  <li>
   Ensure relevant GAAP, HON accounting policies and HGFC procedures are adhered to.
  </li>
  <li>
   Participate in external and internal audits.
  </li>
  <li>
   Participate in process improvement reviews and projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Multi Bank / bank account reconciliations, research &amp; investigation experience to resolve aged items.
  </li>
  <li>
   Large multinational environment experience
  </li>
  <li>
   Strong communicator on all levels
  </li>
  <li>
   Process orientated with excellent problem solving skills
  </li>
  <li>
   Strong technical and analytical skills
  </li>
  <li>
   Familiar with Sarbanes Oxley and Six Sigma
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 YOU MUST HAVE
 <br/>
 <br/>
 <ul>
  <li>
   Minimum of 6 years of experience in accounting or finance
  </li>
  <li>
   Strong knowledge of banking activities, Cash Services, GL, T&amp;E and relevant GAAP
  </li>
  <li>
   Proficiency in accounting software and ERP systems
   <br/>
   <br/>
  </li>
 </ul>
 WE VALUE
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's degree in Accounting or Finance
  </li>
  <li>
   Excellent analytical and problem-solving skills
  </li>
  <li>
   Attention to detail and accuracy
  </li>
  <li>
   Ability to work independently and meet deadlines
  </li>
  <li>
   Team player with excellent interpersonal skills
  </li>
  <li>
   Continuous learning mindset
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>


Sr Accounting Specialist

DOHA BANK

<div>
 <p>
  The Head of Corporate Banking &ndash; Dubai Branch will be responsible for driving corporate banking growth, delivering superior client experiences, and promoting Doha Bank&rsquo;s corporate products and services across the UAE. The incumbent will formulate and execute market-specific strategies aligned with local trends and regulatory frameworks, in close coordination with the Country Head and Chief of Wholesale Banking . The role includes oversight of the corporate banking team, ensuring compliance, operational excellence, and achievement of business targets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with CCM to develop and implement strategic growth plans for the Dubai Branch.
  </li>
  <li>
   Lead corporate marketing and business development initiatives to expand client base, revenue, and market share.
  </li>
  <li>
   Monitor UAE market trends, regulatory changes (e.g., UAE Central Bank), and economic developments to inform strategy and ensure compliance.
  </li>
  <li>
   Build strong relationships with internal and external stakeholders to support strategic and operational goals.
  </li>
  <li>
   Represent Doha Bank at industry events, conferences, and client engagements to enhance visibility and business opportunities.
  </li>
  <li>
   Support policy formulation for corporate banking in line with Doha Bank&rsquo;s credit policies and UAE regulatory directives.
  </li>
  <li>
   Oversee the delivery and enhancement of corporate products and services in line with strategic objectives.
  </li>
  <li>
   Review and authorize credit proposals prior to submission to Risk Management.
  </li>
  <li>
   Manage the corporate loan portfolio within approved risk parameters.
  </li>
  <li>
   Identify and pursue opportunities in corporate, commercial, structured trade, commodity finance, and payments.
  </li>
  <li>
   Develop new products to increase profitability and market penetration.
  </li>
  <li>
   Monitor portfolio quality and implement early warning systems for risk mitigation.
  </li>
  <li>
   Lead benchmarking efforts to maintain competitive positioning.
  </li>
  <li>
   Drive annual planning for revenue, promotions, and operational budgets.
  </li>
  <li>
   Ensure service delivery within approved SLAs and maintain high standards of client satisfaction.
  </li>
  <li>
   Partner with Treasury &amp; Investment teams to explore bilateral funding and cross-selling opportunities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications , Experience &amp; Skills required
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Banking, Finance, or related field.
  </li>
  <li>
   13&ndash;18 years in financial services, with significant experience in corporate/SME banking.
  </li>
  <li>
   Proven leadership in regional/global banking environments.
  </li>
  <li>
   Market awareness and business development
  </li>
  <li>
   Stakeholder engagement and relationship management
  </li>
  <li>
   Credit analysis and structuring
  </li>
  <li>
   Regulatory compliance (UAE Central Bank, AML/CTF)
  </li>
  <li>
   Product development and cross-selling
  </li>
  <li>
   Operational risk and portfolio management
  </li>
  <li>
   Strong analytical and data interpretation skills
  </li>
  <li>
   Proficiency in MS Office and MIS reporting
  </li>
  <li>
   Fluent in English; Arabic is an advantage
  </li>
  <li>
   Banking operations, systems, and products
  </li>
 </ul>
 <p>
 </p>
</div>


Head of Corporate Banking-Dubai

DBS Bank

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose* To be responsible for the overall management of the Bank’s business & operations in the cluster (including branch level) in accordance specified guidelines, so as to ensure best of class client experience within acceptable level of risks.
<br><br>
To be the P&L owner for assets and liabilities in the respective clusterKey Accountabilities* Responsibility for Cluster P&L, Serve as a pivotal member of the leadership team in formulating Bank goals & strategy (short term and long term) and translation of the same to business plan at a cluster and branch level* Develop and implement strategies and plans consistent with established goals in each product line and service in the cluster & ensure achievement of branch and cluster level Business Targets.* Collaborate with Product Teams, Operations Teams, Regional delivery teams, branches in developing operational plans for the cluster based on the overall targets and budgets for the region.* Regularly conducts detailed reviews of the Bank’s operations and takes appropriate decisions for reallocating resources and re-deciding priorities.* Recommend plan for setting up of new branches and ATMs in the region as per requirementsJob Duties & responsibilities Drive implementation of marketing promotions and campaigns across all product propositions in the respective cluster* Manage deployment of manpower across the branches in the respective cluster* Ensure efficient operations in the cluster by establishing and monitoring adherence to operational policies and procedures.* Develop and ensure implementation of changes in policies and procedures to improve productivity and service levels. Ensure adherence to turnaround time in all banking processes in the cluster such as account opening, grievance handling etc.* Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.Required Experience12- 14 Years in Banking, NBFCEducation / Preferred Qualifications Graduate/MBACore Competencies * Stakeholder Management skills* Business focus with a sales acumen* Excellent interpersonal and communication skills* Ability to build strong relationships with clients.* Ability to meet deadlines.* Knowledge about internal/external regulations.Work Relationship* Leadership traits* Effective communication between self and superior* Inter-personal skills & team player* Display of RED Attitude (Reliable, Easy to deal with & Dependable)DBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrity

Assistant Vice President, Cluster Head, Consumer Banking Group

ROZEE.PK

<div><div><div><div><div><b>Industry:</b>
<div>Banking/Financial Services</div>
</div><div><b>Category:</b>
<div>Operations</div>
</div><div><b>Total Position:</b>
<div>1</div>
</div><div><b>Job Type:</b>
<div>Full Time/Permanent ( First Shift (Day) )</div>
</div><div><b>Department:</b>
<div>Operations
</div></div><div><b>Job Location:</b>
<div>Samundri
</div></div><div><b>Gender:</b>
<div>No Preference
</div></div><div><b>Minimum Education:</b>
<div>Bachelors</div>
</div><div><b>Career Level:</b>
<div>Experienced Professional</div>
</div><div><b>Minimum Experience:</b>
<div>3 Years</div>
</div><div><b>Apply By:</b>
<div>Nov 10, 2025</div>
</div><div><b>Posted On:</b>
<div>Oct 29, 2025</div>
</div></div></div></div><div><div><div>Job Description</div>
</div><p></p><div><p><b>Branch Operations Management:</b></p><ul><li>
Management &amp; Supervision of overall branch banking operations, ensuring efficiency, effective controls, and maintenance of service quality standards.</li><li>
Oversee the account opening, maintenance process and maintain controls in line with bank&rsquo;s internal procedures and KYC/AML requirements including change in status of account i.e. Conduct periodical KYC CDD review of customers account in line with KYC AML Procedures as well as evaluation and closure of TMS alerts.</li><li>
Ensure vault operations as per KMBL procedures and proper documentation of all vault in and out entries in all relevant register i.e. Vault Access Register, Cash book register, Collateral register etc.</li><li>
Supervise daily closing and balancing of cash in hand and take action and report as per procedure in case of excess/less cash.</li><li>
Review &amp; authorize branch banking transactions including cash payment, receipt, clearing, remittances, chequebook issuance, term deposits, account to account transfer, Online &amp; remote transaction, Biometric OTC cash withdrawal, ATM management, Lockers management, CMS, MMS, RTGS, RAAST, Utility Bills &amp; 1link payments &amp; Reconciliation, GL&rsquo;s reconciliation heath/Banca-assurance etc.</li><li>
Extract and reconcile DTL on each day end, bind it and keep in safe place under lock and key.</li><li>
Ensure that Opex related to branch operations are under control and other Opex paid at branch level are posted in relevant cost heads.</li><li>
Review and authorization of accruals, prepayments and reconciliation of imprest accounts, ensuring timely &amp; accurate reporting thereon.</li><li>
Review &amp; authorize effective &amp; timely disbursement of approved loans including roll over, top up, waiver as per laid down procedures. Ensuring completion of required documentation and relevant approvals prior loan disbursement. Ensure record and reconciliation of all available collaterals.</li><li>
Ensure gold evaluation process is followed as per CAD procedure.</li><li>
Supervise home remittances (Western Union) &amp; proper use of BVS/NADRA Verisys from provided links and ensure required SOPs are followed.</li><li>
Monitor and coordinate with CMD for effective cash management. Fresh cash record maintenance as per SBP guidelines &amp; soiled cash disposal &amp; exchange with SBP/Partner Banks. Maintenance of sufficient stock of machine authenticated cash at cash counter according to SBP currency management strategy.</li><li>
PALRA Management (FARD &amp; Mutation extraction &amp; maintaining its monthly MIS &amp; reporting) through system, where applicable (as for rest this mutation will also be ensured manually).</li><li>
ATM replenishment/Handling (ATM should be replenished under CCTV and replenish process is followed defined in SOP, ensure machine sorted cash is fed in ATM)</li><li>
Review and monitor that Zakat and taxes/Govt. levies are accurately deducted in case of any anomaly to immediately take up the matter with relevant Corporate Office team.</li><li>
Ensure to review that no un-authorized entry in T24 is pending at each day end.</li><li>
Perform BCP drill as and when required and perform required activities in case of actual BCP Scenario.</li><li>
Work as Record Management Officer and ensure record archival (off site) as per SOP.</li></ul><p><b>
Compliance</b>:</p><ul><li>
Implementation of Banking Operations Internal Policies and procedures; SBP&rsquo;s guidelines including Prudential Regulations, ensure updates are timely disseminated to concerned staff and compliance is monitored effectively.</li><li>
Directly responsible for operational non-compliance raised by internal/external/SBP audit and other self-assessment functions.</li><li>
Ensure closure of audit reports by providing true and reliable evidence/compliance/Action Plan within stipulated time frame/TAT.</li><li>
Ensure to maintain AOF/LAF/TD rejection within acceptable limit and ensure timely rectification of such discrepancies.</li><li>
Monitoring of branch suspense and sundry GL, ensure adherence to regulatory TAT for transaction settlement.</li><li>
Responsible to remain vigilant with respect to fraud alerts and highlight and unusual activity/behaviors through line management.</li></ul><p><b>
Customer Satisfaction &amp; Service Quality:</b></p><ul><li>
Ensure provision of quality service to customers as per prescribed service quality benchmarks.</li><li>
Ensure branch cleanliness, upkeep, display of prescribed notices, availability of brochures/standees.</li><li>
Encourage the team to cross-sell KMBL products, especially liability products.</li><li>
Ensure timely processing of customers&rsquo; requests received through eForm, IB/MB.</li><li>
Improve service quality benchmarks &amp; ensure timely closure of customer complaints &amp; disputes as per CMS procedure.</li><li>
Custodian of branch complaint box keys, ensuring raising of complaints received in-person, telephonically, or through the complaint box through CMS.</li></ul><p>
General Administration:</p><ul><li>
Manage general administration including the branch&rsquo;s premises issues, keys administration, stationary &amp; supplies requirements, fixed assets management, etc.</li><li>
Ensure that the Security Alarm is in working condition and its password change after an interval as stipulated in KMBL procedure along with its documentation in the Security Alarm Testing Sheet.</li><li>
Ensure effective coverage of cash and gold in premises and take up with the insurance desk for excess over limit, and claims processing.</li><li>
Continuously review security risk to the branch vault, cash area and premises, arrange/advise due precautions/ measures for overall safety and integrity.</li></ul><p><b>
Employee Management:</b></p><ul><li>
To maintain and monitor staff attendance, leave record, leave planning, developing functional backups of the key positions, timely rotations, ensuring effective internal communication.</li><li>
Monitor &amp; evaluate performance of branch operations staff.</li><li>
Ensure maintaining a record of relevant regulatory circulars and internal instructions.</li><li>
Capacity building of branch operations staff for improving performance &amp; impart operational training.</li><li>
Conduct training need assessment of branch operational staff and recommend through line management for improvements.</li></ul><p></p>
<b>Required Skills</b>
</div><div><p>Compliance Quality Control, MS Excel, Branch Management, Customer Service Skills, T24,<br>
</p></div></div><br>
<div>We are an equal opportunity employer and value talent diversity at our Bank. We do not discriminate on the basis of age, color, gender, marital status, race, religion, or disability status. Therefore, all qualified candidates are welcomed and encouraged to apply on our positions.</div></div>

Operations Manager

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 44449
 </p><p>Location: New Delhi, IN
 </p><p>Area of interest: Retail Banking
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 19 Nov 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><ul><li>Approve daily transactions for selected products as applicable (e.g. traveller&rsquo;s cheques, cashier&rsquo;s orders, currency exchange, merchant services, safe boxes) as well as transactions exceeding specified teller limits</li><li>Manage Service Delivery &ndash; observe queue time and length; take action as needed to capacitive serving counters and/or managing customer traffic. Ensure that branch premises are maintained to the specified standard. Manage or recommend workflow changes for greater efficiency, improve turnaround time</li><li>Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below benchmark, sustain and better-quality service</li><li>General Reconciliation and Compliance Activities (may be individually assigned) which may typically include:</li><li>Dual control of Cash functions</li><li>Control of Security stationary, deliverables</li><li>Review of processing entries and vouchers</li><li>Follow-up with customers for returned deliverables as applicable (eg. chequebooks/ cards/ Pins/ Combi packs, etc)</li><li>Review of reconciliation proofs for daily control as well as surprise audit proofing</li><li>Preparation of service quality and productivity management reports and other regulatory returns</li><li>Rectification of internal control issues</li><li>Ensure satisfactory ratings in all internal/external audits conducted at the branch</li><li>Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated. Mandatory reporting of KRIs and teller productivity</li><li>Ensure timely and accurate submission of all returns both internal and statutory for sales and service</li><li>Ensure a proper control of Keys, combination settings and passwords that protect cash &amp; valuables.</li><li>Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars</li></ul></div></div><div></div><div><div>
</div><div><ul><li>Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported as per guidelines</li><li>Staff Supervision, Coaching and Training: daily organization of workflow/ breaks and staff levels and coaching/ training where necessary for improved performance</li><li>Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff</li><li>Achieve high employee engagement and satisfaction. Ensure optimum teller productivity</li><li>Contribute to branch performance through referrals, efficient customer service, effective operations controls</li><li>Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking</li><li>he/she is aware of bank&rsquo;s Mis-selling &amp; Sales Policies and ensure adherence all the time.</li><li>Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance</li></ul>
<div>
Responsible for health and safety for all. As part of the Health and Safety guidelines you should:<br>
<ul><li>Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace.</li><li>Ensure that your actions do not put others at risk, Work in a healthy and safe manner.</li><li>Encourage others to work in a healthy and safe manner.</li><li>Report all accidents and incidents and bring to the attention of the management any hazard in the workplace</li></ul></div></div></div><div></div><div><div>
</div><div><div>
As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that:<br>
<ul><li>Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately.</li><li>The contractors working in your area or for you are working in a safe &amp; healthy manner.</li><li>Ownership of the Archival portfolio for the branch. Liaising with the external vendors and ensuring archival and retrieval is carried out in a manner as stated in the policy document without exception.</li><li>Maintain MIS regarding documents archived with due acknowledgement from the vendor for each of the file</li></ul></div></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><div><b>
Knowledge/Skills/Experience</b><br>
<ul><li>Graduate/ Postgraduate</li><li>Anywhere between 1 - 4 years of overall experience</li><li>Banking knowledge, understanding of front and back-office processes and procedures</li><li>Good Interpersonal Skills</li><li>Strong Communication Skills</li><li>Team-playing ability</li><li>Customer Orientation and sales Focus</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Diligent &amp; Punctual</li><li>Banking Knowledge</li><li>Team Management</li><li>Strong communication skills</li><li>Customer orientation and sales focus</li><li>Good interpersonal skills</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
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In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

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