banking operations manager

Cogent Bank

<div>The Client Service Manager is responsible for leading the banking center team to meet and exceed all service quality goals and is responsible for the day to day operation of the banking center in an efficient, profitable, professional and compliant manner. Each team member will focus on delivering exceptional service by handling account openings and resolving account-related issues for all clients, including high net worth individuals, businesses and business owners. This role is essential in providing a seamless client experience while fostering strong relationships and maintaining client satisfaction.<h1 class="jobSectionHeader">
Responsibilities and Duties</h1><ul><li>
Responsible for the administration of service, operational efficiency, risk applications, internal control, and management activities to meet bank objectives for the banking center.</li><li>
Develops a culture within the banking center in which quality and continuous improvement on all performance accountabilities are understood and utilized by all employees.</li><li>
Performs client service functions including but not limited to opening new accounts, resolving client problems, and handling routine account related service requests.</li><li>
Supports verticals such as Sports and Entertainment Banking or Trust with account related functions</li><li>
Assists with treasury management sales and set up as needed. Supports consumer loan processes, as they are developed.</li><li>
Performs teller functions as needed.</li><li>
Manages, coaches, directs and motivates every team member to promote service excellence and maximize opportunities to broaden customer relationships through active listening, anticipating needs and recommending the most appropriate solution to help our customers achieve their goals.</li><li>
Adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.</li><li>
Proactively identifies process and procedural efficiencies to enable a best in class new account experience. Identifies questionable actions, operational inefficiencies and collaborates with staff to resolve or improve them.</li><li>
Ensures that all banking center associates understand the overall company objectives as well as their individual departmental objectives and that they work together to achieve the stated objectives.</li><li>
Comply with all bank policies, including BSA/AML requirements and regulatory guidelines. Complete all required training courses.</li><li>
File required reports and escalate suspicious activity to BSA Officer</li><li>
Other duties as assigned.</li></ul><h1 class="jobSectionHeader">
Qualifications and Skills</h1><ul><li>
3 years banking experience in client service role</li><li>
High School Diploma or equivalent</li><li>
Strong operations and service skills.</li><li>
Demonstrated ability to lead, coach and motivate team to meet Bank objectives.</li><li>
Proven track record of sound decision-making</li><li>
Ability to actively engage in conversations with clients and customers</li><li>
Ability to present oneself as well as the company in a professional manner</li><li>
Excellent verbal and written communication skills</li><li>
Thorough knowledge of industry and regulatory compliance practices</li><li>
Proficient in the use of a personal computer, business software, and banking software</li><li>
Ability to complete tasks with accuracy</li><li>
Ability to multitask, prioritize, and manage time effectively</li></ul>
Cogent Bank is an Equal Opportunity Employer</div>

Client Service Manager

Huntington Bank

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.
Duties &amp; Responsibilities:
<ul><li>Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
</li><li>Leading team to provide excellent customer service and effectively resolve customer issues.
</li><li>Leveraging available tools and technology to identify and present sales and service opportunities.
</li><li>Maintaining knowledge and educates team on all products, services, technology and policies.
</li><li>Maintaining active involvement in the community, and develops key business and community relationships.
</li><li>Developing key internal partnerships to drive business in market area.
</li><li>Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington&rsquo;s culture.
</li><li>Garnering resources required to support team.
</li><li>Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
</li><li>Understanding branch sales, service, operations and financial performance.
</li><li>Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.
</li><li>Performing other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.
</li></ul>Preferred Qualifications:
<ul><li>Bachelor's Degree and previous management experience.
</li><li>Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.
</li><li>Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.
</li><li>Excellent verbal and written communication skills.
</li><li>Comfort with technology such as mobile services and online banking services.
</li><li>Knowledge of consumer and business deposit products.
</li>Ability to develop, influence, inspire and motivate colleagues to increase retention. 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Branch Manager - Burlington, KY

Paksa IT soloutions (Pvt.) Limited

Banking &amp; Financial Coordination<ul><li>Act as the primary point of contact between the company and banks/financial institutions</li><li>Manage corporate banking relationships including account operations, facilities, and limits</li><li>Handle issuance and management of LC, LG, guarantees, and other trade instruments</li><li>Coordinate account openings, KYC updates, and compliance documentation</li></ul>Treasury &amp; Cash Management<ul><li>Monitor daily cash positions, bank balances, and fund movements</li><li>Manage payments, receipts, and reconciliations with banks</li><li>Support working capital management and cash flow planning</li><li>Assist in negotiation of banking terms, charges, and facilities</li></ul>Financing &amp; Documentation<ul><li>Assist in arranging loans, overdrafts, and financing facilities</li><li>Prepare and review banking and financing documentation</li><li>Ensure timely submission of documents required by banks</li><li>Coordinate with legal and auditors on financial documentation</li></ul>Compliance &amp; Controls<ul><li>Ensure adherence to banking regulations and internal financial controls</li><li>Support internal and external audits related to banking and financing</li><li>Maintain proper records of all banking transactions and agreements</li></ul>Internal Coordination &amp; Reporting<ul><li>Coordinate with accounts, procurement, and management teams on banking matters</li><li>Prepare periodic reports on banking exposure, limits, and facilities</li><li>Support management in financial planning and decision-making</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field</li><li>MBA / M.Com / Professional certification preferred</li><li>Minimum 3&ndash;5 years of prior banking experience (operations, relationship management, or credit)</li><li>Experience working with corporate/commercial banking products is highly desirable</li></ul>Skills &amp; Competencies<ul><li>Strong understanding of banking products, trade finance, and corporate banking processes</li><li>Excellent communication and negotiation skills</li><li>Strong documentation and compliance knowledge</li><li>Analytical mindset with attention to detail</li><li>Ability to work independently and manage multiple banking relationships</li><li>Proficiency in MS Excel, MS Word, and financial systems</li></ul>Pay: Rs80,000.00 - Rs110,000.00 per hourWork Location: In person

Assistant Manager - Banking & Financial

Peoples Bank

<div>Build Your Future Here:
Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:<ul><li>
American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025</li><li>
Top Workplaces USA national award in 2022, 2023, 2024 and 2025</li><li>
Newsweek's America's Best Banks 2023 and 2024</li><li>
Newsweek&rsquo;s America's Greatest Workplaces 2024 and 2025</li><li>
Forbes America&rsquo;s Best Banks 2024 and 2025</li><li>
Forbes Best-in-State Banks 2020, 2021 and 2025</li><li>
TIME&rsquo;s America&rsquo;s Growth Leaders 2026 award winner</li></ul>
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Job Purpose:
This position will lead and coordinate, with various operational teams, in the identification, development and implementation of effective systems and procedures to support the business objectives of the Company. Will gain thorough knowledge of various operations processes and will recommend changes to improve efficiencies, reduce costs, or standardize processes.
 Job Duties:<ul><li>
Lead and coordinate assigned bank projects implementing new processes or systems</li><li>
Through rotational assignments, cross-train to assist various Operations departments in executing daily responsibilities</li><li>
Gain thorough knowledge of core banking and related systems, workflows and internal controls, and leverage knowledge to implement process improvement opportunities</li><li>
Administer, manage, support and maintain assigned banking systems as necessary</li><li>
Establish, develop, and maintain strong, professional working relationships with management of various departments and respective support staff to improve cross-departmental communications, foster teamwork, and build partnerships</li><li>
Report out various operational metrics and trends to senior management</li><li>
Lead data mapping and data conversion efforts during mergers and acquisitions</li><li>
Coordinate post-conversion activities including the development and execution of testing plans to ensure data conversion accuracy and perform account audits to ensure system data is consistent with contractual requirements of loan documents, terms and conditions, etc.</li><li>
Will perform special projects as assigned</li></ul>
 Normal work hours are 8:00 am to 5:00 pm Monday &ndash; Friday, with a need of more time as special projects dictate.
 Education, Job Skills and Qualifications:<ul><li>
Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field required</li><li>
Prior banking, project management, leadership or process improvement experience preferred.</li><li>
Strong project management, organizational, problem solving and analytical skills</li><li>
Excellent verbal and written communication skills</li><li>
Fluent in the development and use of spreadsheets and other analytical tools</li><li>
Ability to work with internal and external customers for timely and accurate resolutions to issues</li><li>
Ability to prioritize and effectively manage time to meet deadlines</li><li>
Excellent interpersonal skills and possess the ability to be a team player in a professional team setting</li><li>
Team Player</li></ul>
Basic Qualifications:<ul><li>
Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field</li></ul> 
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact humanresources@pebo.com to ask for an accommodation, alternative application process or other inquires.</div>

Operations Analyst

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 
 Generic Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate between team members in fulfilment of the Processing &amp; Maintenance set plan.
 </li>
 <li>
 Assist the Head in ensuring the dissemination of policy &amp; procedures and efficient &amp; effective performance of responsibilities.
 </li>
 <li>
 Monitor a small group of employees with lower or same seniority.
 </li>
 <li>
 Ensure that officers &amp; junior officers/ apprentice receive periodic training.
 </li>
 <li>
 Evaluate staff work and provide feedback through performance evaluation.
 </li>
 <li>
 Quarter sample review for RCSA compliance &amp; report for incidents properly.
 </li>
 <li>
 Participate in providing periodical analytical reports/ presentation.
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Approve covered &amp; prepaid cards issuance according to CBE / Compliance / policies &amp; procedures regulations to ensure the quality of cards&rsquo; products finance cycle.
 </li>
 <li>
 Approve the maintenance requests of internet banking service while applying regulations of CBE &amp; Anti Money Laundry.
 </li>
 <li>
 Supervise the issuance of the new prepaid cards for the digital applications and ensure the quality of the filled KYC forms.
 </li>
 <li>
 Approve daily processed files of cards maintenance requests (updating data, changing limits, deactivation, block &amp; cancelation&hellip;etc).
 </li>
 <li>
 Manage electronic wallets cycle such as; Bread Fast wallet financial flow, Jumia, Kahzna &hellip;etc.
 </li>
 <li>
 Manage the coordination between ADIB Egypt &amp; Abu Dhabi System regarding cards files.
 </li>
 <li>
 Supervise &amp; ensure proper filing of all applications.
 </li>
 <li>
 Supervise the relation with Collection &ndash; Consumer Risk to execute indebtedness &amp; sincerity certificates according to their approvals.
 </li>
 <li>
 Ensure delivery of all types of cards inside &amp; outside Egypt according to the identified polices.
 </li>
 <li>
 Monitor International shipments handling cards delivery.
 </li>
 <li>
 Monitoring vendors&rsquo; performance and prepare quality of service reports.
 </li>
 <li>
 Manage relationship between Bank functions &amp; vendors to ensure smooth delivery for services.
 </li>
 <li>
 Monitor stock for cards materials (plastic, letters, envelops...etc.).
 </li>
 <li>
 Oversee Covered Card statements file extraction to be communicated to Centralized Service Operations for statements printing.
 </li>
 <li>
 Manage cards expenses to ensure commitment to budget.
 </li>
 <li>
 Approve shredding report of returned cards to assure shredding is done according to the identified policies.
 </li>
 <li>
 Report fraud cases to Fraud Risk Management.
 </li>
 <li>
 Supervise &amp; ensure efficient regulatory compliance by monitoring and control the processes to avoid any breach and possible penalties.
 </li>
 <li>
 Supervise &amp; ensure proper handling &amp; resolving for the complaints according to policy &amp; procedures and within the agreed upon SLA.
 </li>
 <li>
 Supervise &amp; ensure proper control of unit reporting process and ensure downloading the daily and monthly-related reports.
 </li>
 <li>
 Participate in handling the related UAT testing and review the results to ensure correct implementation.
 </li>
 <li>
 And any other assigned Tasks.
 </li>
 </ul>
 
 
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor degree
 </li>
 <li>
 Master degree is preferable
 </li>
 </ul>
 
 
 
 
 
 
 Minimum Experience:
 
 
 
 <ul>
 <li>
 Min 8 years of experience in similar role
 </li>
 </ul>
 
 
 
 
 
 
 Job-Specific Knowledge &amp; Skills:
 
 
 
 <ul>
 <li>
 Strong knowledge of Bank functions, responsibilities &amp; processes.
 </li>
 <li>
 Excellent analytical skills.
 </li>
 <li>
 Strong decision making &amp; leadership skills.
 </li>
 <li>
 Excellent presentation and negotiation skills.
 </li>
 <li>
 Excellent command of MS Office (Word, Excel, Power Point).
 </li>
 </ul>
 
 
 
 
 
 
 Personal Skills
 
 
 
 <ul>
 <li>
 High level of professionalism and self-motivation.
 </li>
 <li>
 Excellent creativity &amp; problem solving skills.
 </li>
 <li>
 Excellent teamwork, communication &amp; time management skills.
 </li>
 </ul>
 
 
</div>

Cards & Digital Banking Processing & Maintenance Team Leader/ Manager (Centralized Operations Dept.)

ATA Banking Consulting

Company OverviewWe are a UAE-based company established in 2022, specializing in banking sales and financial product distribution. Through strategic partnerships and sales agreements with leading banks in the UAE, we have built a strong and successful business over the past four years.Our core focus is on personal finance and credit card sales, supported by structured sales teams and proven operational models. We currently maintain partnerships with some of the largest banks in the UAE, reflecting our strong market reputation and consistent performance.As part of our regional expansion, we are launching operations in Egypt. The selected candidate will initially manage 2&ndash;3 active banking contracts, with the opportunity to expand the portfolio as new agreements are added.Job SummaryWe are seeking a highly motivated and entrepreneurial Area Sales Manager to establish and lead our Egypt operations. This role requires building the business from the ground up, including setting up the sales structure, hiring teams, driving revenue, and managing full financial performance.The Area Sales Manager will act as a profit center head, responsible for revenue generation, cost control, and net profitability, while driving sales across multiple banking partners.Key Responsibilities1. Business Setup &amp; Expansion<ul><li>&ensp;&ensp;&ensp;&ensp;Establish and launch the Egypt office in alignment with UAE strategy.</li><li>&ensp;&ensp;&ensp;&ensp;Build operational processes, reporting structures, and workflows.</li><li>&ensp;&ensp;&ensp;&ensp;Ensure seamless coordination with UAE headquarters.</li></ul>2. Sales &amp; Financial Ownership<ul><li>&ensp;&ensp;&ensp;&ensp;Drive sales of personal finance and credit card products across multiple banks.</li><li>&ensp;&ensp;&ensp;&ensp;Manage relationships with a minimum of four banking partners (as portfolio expands).</li><li>&ensp;&ensp;&ensp;&ensp;Assign and manage targets per bank, project, and product line.</li><li>&ensp;&ensp;&ensp;&ensp;Take full ownership of financial performance, including:</li><li>&ensp;&ensp;&ensp;&ensp;Gross Revenue</li><li>&ensp;&ensp;&ensp;&ensp;Cost of Revenue</li><li>&ensp;&ensp;&ensp;&ensp;Gross Profit</li><li>&ensp;&ensp;&ensp;&ensp;Net Profit</li><li>&ensp;&ensp;&ensp;&ensp;Operate the Egypt business as a profitable sales channel.</li></ul>3. Team Structure &amp; Leadership<ul><li>&ensp;&ensp;&ensp;&ensp;Build and manage a structured sales organization:</li><li>&ensp;&ensp;&ensp;&ensp;2&ndash;3 Team Leaders</li><li>&ensp;&ensp;&ensp;&ensp;Each Team Leader managing approximately 10 Sales Staff</li><li>&ensp;&ensp;&ensp;&ensp;Lead recruitment, onboarding, and performance management.</li><li>&ensp;&ensp;&ensp;&ensp;Set KPIs and monitor team productivity and results.</li></ul>4. Training &amp; Development<ul><li>&ensp;&ensp;&ensp;&ensp;Develop and deliver full sales training programs.</li><li>&ensp;&ensp;&ensp;&ensp;Ensure team readiness in product knowledge, sales techniques, and compliance.</li><li>&ensp;&ensp;&ensp;&ensp;Utilize company-provided training materials, tools, and systems.</li><li>&ensp;&ensp;&ensp;&ensp;Travel to UAE when required for training, alignment, and business support.</li></ul>5. Financial &amp; Cost Management<ul><li>&ensp;&ensp;&ensp;&ensp;Manage full Profit &amp; Loss (P&amp;L) responsibility for Egypt operations.</li><li>&ensp;&ensp;&ensp;&ensp;Control budgets, operational costs, and resource allocation.</li><li>&ensp;&ensp;&ensp;&ensp;Ensure sustainable profitability and cost efficiency.</li></ul>6. Operations &amp; Reporting<ul><li>&ensp;&ensp;&ensp;&ensp;Oversee daily operations of the Egypt office.</li><li>&ensp;&ensp;&ensp;&ensp;Provide regular reports to the CEO covering:</li><li>&ensp;&ensp;&ensp;&ensp;Sales performance</li><li>&ensp;&ensp;&ensp;&ensp;Financial results</li><li>&ensp;&ensp;&ensp;&ensp;Market insights</li><li>&ensp;&ensp;&ensp;&ensp;Align local operations with UAE strategy and compliance requirements.</li></ul>Qualifications &amp; Requirements<ul><li>&ensp;&ensp;&ensp;&ensp;Bachelor&rsquo;s degree in Business Administration, Finance, or related field.</li><li>&ensp;&ensp;&ensp;&ensp;Minimum 5&ndash;8 years of experience in banking or financial services sales.</li><li>&ensp;&ensp;&ensp;&ensp;Strong experience in personal finance and credit card sales.</li><li>&ensp;&ensp;&ensp;&ensp;Proven track record in building and managing sales teams.</li><li>&ensp;&ensp;&ensp;&ensp;Experience handling multiple bank partnerships.</li><li>&ensp;&ensp;&ensp;&ensp;Strong financial acumen with experience managing profitability and costs.</li><li>&ensp;&ensp;&ensp;&ensp;Willingness to travel to UAE as required.</li></ul>Key Competencies<ul><li>&ensp;&ensp;&ensp;&ensp;Leadership and team development</li><li>&ensp;&ensp;&ensp;&ensp;Strong sales and negotiation skills</li><li>&ensp;&ensp;&ensp;&ensp;Strategic thinking and execution</li><li>&ensp;&ensp;&ensp;&ensp;Financial and commercial awareness</li><li>&ensp;&ensp;&ensp;&ensp;Ability to manage cross-border operations</li></ul>Performance Metrics (KPIs)<ul><li>&ensp;&ensp;&ensp;&ensp;Revenue and sales target achievement</li><li>&ensp;&ensp;&ensp;&ensp;Net profitability of Egypt operations</li><li>&ensp;&ensp;&ensp;&ensp;Team productivity and performance</li><li>&ensp;&ensp;&ensp;&ensp;Expansion of banking partnerships</li><li>&ensp;&ensp;&ensp;&ensp;Cost-to-revenue efficiency</li></ul>Additional Notes<ul><li>&ensp;&ensp;&ensp;&ensp;The Area Sales Manager will act as the Head of Egypt Operations.</li><li>&ensp;&ensp;&ensp;&ensp;Full training materials, systems, and support will be provided by the UAE headquarters.</li><li>&ensp;&ensp;&ensp;&ensp;The role includes periodic travel to UAE for training and strategic alignment.</li><li>&ensp;&ensp;&ensp;&ensp;Opportunity to expand the business and grow into a senior regional leadership role.</li></ul>Job Type: Full-timePay: E&pound;35,000.00 - E&pound;40,000.00 per monthWork Location: In person

Area Sales Manager – Egypt Operations

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 Job Description
 
 
 
 We are seeking a dynamic and motivated Assistant Branch Manager to join our team in Abu Dhabi, United Arab Emirates. As part of our commitment to Emiratisation, this position is specifically designed for UAE nationals. The successful candidate will play a crucial role in supporting the Branch Manager in overseeing daily operations, driving business growth, and ensuring exceptional customer service.
 
 
 <ul>
 <li>
 Assist the Branch Manager in developing and implementing strategies to achieve branch performance targets
 </li>
 <li>
 Oversee daily branch operations, ensuring compliance with bank policies and regulatory requirements
 </li>
 <li>
 Manage and mentor a team of banking professionals, fostering a culture of excellence and continuous improvement
 </li>
 <li>
 Analyze financial data and prepare reports to support decision-making processes
 </li>
 <li>
 Identify and pursue business development opportunities to expand the branch's customer base
 </li>
 <li>
 Resolve complex customer issues and maintain strong relationships with high-value clients
 </li>
 <li>
 Collaborate with other departments to streamline processes and enhance operational efficiency
 </li>
 <li>
 Implement and monitor risk management protocols to safeguard the branch's assets and reputation
 </li>
 <li>
 Participate in local community events and initiatives to promote the bank's brand and services
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 UAE national, in line with Emiratisation initiatives
 </li>
 <li>
 Bachelor's degree in Business Administration, Finance, or a related field
 </li>
 <li>
 Minimum of 3-5 years of experience in banking or financial services, with previous management or supervisory experience preferred
 </li>
 <li>
 Strong leadership skills with the ability to motivate and develop team members
 </li>
 <li>
 Excellent analytical and problem-solving skills, with a keen attention to detail
 </li>
 <li>
 Proficiency in financial analysis, reporting, and risk management
 </li>
 <li>
 Advanced customer relationship management skills
 </li>
 <li>
 In-depth knowledge of UAE banking regulations and practices
 </li>
 <li>
 Familiarity with Emiratisation policies and initiatives
 </li>
 <li>
 Proficiency in banking software and systems
 </li>
 <li>
 Excellent communication skills in both English and Arabic
 </li>
 <li>
 Professional banking certifications (e.g., CBA, CAMS) are highly desirable
 </li>
 <li>
 Demonstrated ability to work in a fast-paced, dynamic environment
 </li>
 <li>
 Strong ethical standards and commitment to maintaining confidentiality
 </li>
 </ul>
</div>

Assistant Branch Manager - Emiratised Role

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