banking operations manager

Bandhan Bank

<div>
 
 
 Preferred Grade:
 
 Sr. Manager/AVP
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Periodic visits across branches as per "Monthly Review Plan" devised by ROM basis laid down ROE Checklist, publishing reports followed by ATR management. Allocated set of Branches to be covered in 90 day frequency.
 </li>
 <li>
 Conducting Premises Sweep/ verification of ATM's/Mystery shopping/ surprise cash verifications etc. and highlighting critical exceptions to senior leadership/ concerned stakeholders.
 </li>
 <li>
 Publishing the review report within 3 working days post branch visit and ensuring compliance closure of reports within 7 working days with appropriate evidences/ comments besides spot rectification where possible.
 </li>
 <li>
 Monitoring closure of reports within 7 days along with branch compliance and escalating high ageing pendency till Zonal leadership.
 </li>
 <li>
 Timely reconciliation of current account maintained with other Banks &amp; Office accounts.
 </li>
 <li>
 Guiding branches for timely updation of Authorized Signatory in OBCA post resignation and transfers, activation of Internet Banking View Rights for maximum possible accounts.
 </li>
 <li>
 Ensure that branches are timely submitting Month end reconciliation certificate along with other required data as applicable.
 </li>
 <li>
 GL Tracker for nullification (Cash in Transit, Cash in Transit ATM, Inter Branch Transfer, Inter Branch Transfer &ndash; Credit, Sundry New Acct opening Pending Clearing and INTERMEDIARY A/c for Remittance &ndash; SL).
 </li>
 <li>
 Ensuring branches are booking expenses as per DOP and are submitting control returns to cluster office within due dates.
 </li>
 <li>
 Maintaining cash of mapped branches within Cash Retention Limit (CRL) by assisting branches to explore new avenues for excess cash disposal/procurement of cash, as applicable from branches in a cost effective and consistent manner.
 </li>
 <li>
 Facilitating Currency chest linkages through RBI wherever applicable.
 </li>
 <li>
 Achievement of satisfactory Audit marks of mapped branches. Improvement of audit grade and score over and above the last audit to be taken into consideration.
 </li>
 <li>
 Ensuring adherence to operational, regulatory and statutory guidelines by branches, as communicated periodically from HO.
 </li>
 <li>
 Process improvements, identifying gaps in processes and sharing suggestions for necessary corrective measures with relevant stakeholders for action.
 </li>
 <li>
 Independent Field Verification is conducted for applicable/ doubtful cases (sampled physical AOF's cases at branch level) and synopsis submitted to HO for further actionable in this regard.
 </li>
 <li>
 To learn and enhance the competency level for self &amp; Branch Staff.
 </li>
 <li>
 Completing all e-learning module in LMS as required from time to time and securing desired score for qualification.
 </li>
 <li>
 Compiling of various data of the mapped branches as and when assigned by HO.
 </li>
 <li>
 Monitoring the availability of sufficient cash in ATM's and upload of ATM-CBR report in portal.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 Qualification: Any Graduate/ MBA
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Strong knowledge in banking operations
 </li>
 <li>
 Analytical skills
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Supervisory and leadership qualities
 </li>
 <li>
 Willingness to travel &amp; relocate
 </li>
 <li>
 Min. 5 years of working experience in branch banking operations or a similar role of an ROE in other banks.
 </li>
 </ul>
 
 
</div>

Regional Operation Executive

Lesha Bank

<div>
 
 Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for a Operations Reporting &amp; Quality Assurance VP.
 
 
 
 
 
 This person will be within the Operations Unit to oversee the validation, governance, and end-to-end testing of reports, T24 (Temenos), SAP and other systems of the bank. This role ensures that business-critical reports are accurate, complete, and aligned with client reporting standards along with the testing. The role acts as a key interface from Operations with IT for testing and with Business Units/IT for all client and operational reporting-related matters.
 
 
 
 
 <ul>
 <li>
 Own the operational-side review and approval of key reports generated from T24 and SAP, including daily and periodic client and operational reports.
 </li>
 <li>
 Validate/Reconcile data between operational systems and reports to ensure accuracy of data, identify gaps or anomalies.
 </li>
 <li>
 Coordinate with IT teams to address data issues and ensure timely resolution.
 </li>
 <li>
 Monitor exceptions and timely escalations related to report discrepancies or delays.
 </li>
 <li>
 Analyze the pattern of errors and work with IT to fix the report related issues.
 </li>
 <li>
 Implement controls to mitigate reporting risks, including report failure, data mismatches, or delay.
 </li>
 <li>
 Lead the operational testing and facilitate sign-off from head of the department for reports and system changes, upgrades, or new report development.
 </li>
 <li>
 Define test scenarios, validation checkpoints, and acceptance criteria from an operations/business perspective.
 </li>
 <li>
 Own end-to-end testing responsibility for operations unit and UAT (User Acceptance Testing) for T24, reports and other relevant systems and serve as the operations point of contact for all operational and client reporting matters with product coordinator.
 </li>
 <li>
 Maintain documentation, SOPs, and logs for all reporting validation and testing processes and test evidence.
 </li>
 <li>
 Work with head of the department to identify opportunities to strengthen report quality assurance through automation and standardization.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Master&rsquo;s degree in business administration in Banking and Finance or equivalent.
 </li>
 <li>
 10+ years of experience in banking operations, with a strong focus on data handling, reporting, testing and reconciliations.
 </li>
 <li>
 Hands-on experience with Power BI, T24 (Temenos), SAP reporting engine for data validation and report review.
 </li>
 <li>
 Ability to manage end-to-end reports/data validation and operation&rsquo;s side quality assurance.
 </li>
 <li>
 Strong stakeholder management skills, with experience working cross-functionally across IT, business, and sharia compliance.
 </li>
 <li>
 Knowledge &amp; experience of client reporting standards in banking environment is a must.
 </li>
 <li>
 Familiarity with report testing or data validation tools, advanced level excel formula knowledge such as VLOOKUP, pivot tables, index, match and experience in excel macro is a must.
 </li>
 <li>
 Knowledge in basic level SQL querying is a plus but not must.
 </li>
 </ul>
 
 
</div>

Vice President - Operations Reporting & Quality Assurance

dopay

<div>Core Purpose
To lead the final-mile distribution of physical payment cards. You are responsible for ensuring that cards are delivered only to the verified cardholder, meeting both speed targets and strict banking regulatory standards. 
 
Key Responsibilities<ul><li>

Secure Chain of Custody: Oversee the secure transfer of cards from the central Hub to the delivery fleet; ensure zero &quot;leakage&quot; or lost inventory.</li></ul> 
<ul><li>

KYC/Compliance Management: Ensure delivery agents correctly perform identity verification (ID checks, biometric captures, or document collection) at the doorstep.</li></ul> 
<ul><li>

Activation Support: Monitor &quot;Card-in-Hand&quot; to &quot;Activation&quot; rates, ensuring the transition from delivery to digital use is seamless.</li></ul> 
<ul><li>

Fraud Mitigation: Investigate any reports of tampered envelopes or suspicious delivery patterns that could indicate internal or external card theft.</li></ul> 
<ul><li>

SLA Performance: Meet tight Turnaround Times (TAT)&mdash;often 24&ndash;48 hours for new or replacement cards.</li></ul> 
<ul><li>

Agent Training: Lead specialized training for &quot;Brand Ambassadors&quot; (drivers) on how to represent the Fintech brand and handle sensitive customer data.</li></ul> 
<ul><li>

Role Back (Reverse Logistics): Manage the high-security return of undelivered or rejected cards, ensuring they are destroyed or securely stored according to PCI-DSS standards.</li></ul> 
Requirements
Key Qualifications
Industry &amp; Experience<ul><li>

Sector Experience: 3+ years in Fintech, Banking Operations, or high-value logistics.</li><li>
Compliance Knowledge: Familiarity with local banking regulations and Data Privacy Laws.</li><li>
Security Mindset: Experience managing &quot;Bank&rsquo;s Card&quot; shipments or high-security courier protocols.</li></ul>
Hard Skills (Technical)<ul><li>

KYC Tools: Proficiency in mobile apps used for identity verification and document scanning.</li><li>
Inventory Auditing: Advanced Excel skills for daily reconciliation of thousands of unique card IDs.</li></ul> 
Soft Skills (Behavioral)<ul><li>

Integrity: An impeccable record of ethics, as you are managing sensitive financial assets.</li><li>
Detail-Oriented: Ability to spot a 0.1% discrepancy in card stock which could signal a security breach.</li><li>
Crisis Management: Ability to act instantly if a delivery vehicle is compromised or a bulk shipment is lost.</li></ul> 
Fintech-Specific KPIs<ul><li>

Successful KYC Rate: % of deliveries where ID verification was successfully completed and uploaded.</li><li>
Card Loss Rate: Target = 0%. Any lost card is a major security incident.</li><li>
Activation Lag: The time between &quot;Delivered&quot; status and the customer activating the card in the app.</li><li>
Tamper Rate: Frequency of customers reporting damaged or opened packaging.</li></ul>
Benefits<h3 class="jobSectionHeader">
Why Join dopay?</h3><ul>
<li>Be part of a mission-driven company that is transforming payroll and financial inclusion for workers in emerging markets.</li>
<li>Work with a dynamic and diverse team focused on innovation, growth, and delivering value to our clients and their employees.</li>
<li>Competitive salary and benefits, with opportunities for career growth and professional development.</li>
</ul>If you are a proactive, data-driven marketer who thrives on building customer relationships and driving long-term value, we&rsquo;d love to hear from you. Apply today to join dopay and make a meaningful impact on financial inclusion!</div>

Logistics Field Operations Team Leader

American Express

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
Description
This is a high-profile role within the Banking Ops team (ICS), leading a COE function to address regulatory reporting obligations in India. As part of a COE function, the successful candidate will have an exciting opportunity to strengthen the India regulatory reporting program and ensure market Leadership and legal entity committees are informed of progress, risks and status related to on-going delivery of recurring and ad-hoc regulatory reports.
Responsibilities
This role will report to the Director, Banking Operation and Compliance and will be primarily focused on the management as well governance and oversight of regulatory reporting in India.
Responsibilities include but are not limited to.<ul><li>
Lead a team of B30s, responsible for centralized governance oversight activity across recurring &amp; ad-hoc India regulatory reporting obligations</li><li>
Manage intake of full suite of India regulatory report inventory including ongoing maintenance, monitoring and tracking submission performance to ensure reporting obligations are fulfilled timely, accurately and completely.</li><li>
Prepare/deliver regulatory report performance updates to legal entity committees and senior leadership to include driving awareness of risks and support needed to address.</li><li>
Act as a first point of escalation in case of any roadblocks encountered and partner with Compliance &amp; Business Stakeholders to support closure of gaps. (i.e.) ownership disputes, challenges with data sourcing/unavailability, etc.)</li><li>
Support development of an appropriate testing and monitoring program, and conduct testing</li><li>
Perform central coordination of ad-hoc report requests received through various intake channels, in partnership with Compliance &amp; Business Stakeholders</li><li>
Own end-to-end report production of select regulatory reports, that meet COE ownership criteria as needed</li><li>
Work with report owners to ensure appropriate procedures and controls are in place for the production of regulatory reports</li><li>
Partner with other COE resources within International OE Regulatory Reporting to identify synergies that support the larger strategic vision</li><li>
Own maintenance of the regulatory reporting framework procedure for India ensuring it is an annually reviewed/updated with engagement of key stakeholders for inputs/alignment (i.e. Compliance, CISO, Branch Operations, etc.)</li><li>
Support Automation and make regulatory reporting COE future ready with Fusion transformation.</li></ul>
Minimum Qualifications<ul><li>
The successful candidate will be a highly organized, self-starter and a strong communicator with a proven track record of influencing across a matrix organization.</li><li>
Previous experience in project management with fast paced programs and/or projects where frequent high level status updates are preferred.</li><li>
Excellent communication &amp; collaboration skills; ability to build relationships, influence decisions, and to inspire matrixed, cross-functional teams to deliver on shared objectives</li><li>
Be able to identify and understand the status of different reports, their dependencies, issues and risks and communicate this in plain English.</li><li>
Confidence in decision-making in complex &amp; ambiguous situations; comfortable troubleshooting + aligning conflicting interests in a professional outcome-focused manner</li><li>
Proven leader with ability to demonstrate driving success in driving complex project management in an agile environment</li><li>
Experience of working and communicating with senior level stakeholders, and of being able to lead and influence without direct authority.</li><li>
Comfortable working in an environment with tight deadlines, imperfect information, and high degrees of ambiguity.</li><li>
Action oriented to facilitate closure of open points. Demonstrates creative and highly collaborative approach to solving problems</li><li>
Analytical, agile and strong stakeholder management skill</li><li>
Proficient in MS Excel (able to easily manipulate data, skilled at formatting, formulas, pivot tables, functions, and charts), Power-BI and Power Point skills</li></ul>
Desirable Skills &amp; Qualifications:<ul><li>
A strong network established across the India market/and business lines, with a good understanding of the regulatory reporting landscape would be a distinct advantage</li><li>
Experience with managing end to end production of regulatory reports and/or familiar with reporting lifecycle / tools</li></ul>

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
Support for financial-well-being and retirement</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
Generous paid parental leave policies (depending on your location)</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Manager - Risk Management & Analytics

Mobilink Bank

<div>
 
 
 Department:
 
 Branch Operations- IMD
 
 
 
 Reports To:
 
 Executive Manager Branch Operations
 
 
 
 Job Grade:
 
 OG-I
 
 
 
 Total Positions:
 
 01
 
 
 
 Location:
 
 Peshawar Saddar - Islamic Branch
 
 
 
 
 
 
 What is Banking Services Manager Islamic - MMBL?
 
 
 
 As a Banking Services Manager (BSM), you will be responsible for driving asset and liability business growth, ensuring effective financial planning, and managing branch operations in a Shariah-compliant manner. You will lead a branch team to achieve sales and profitability objectives, strengthen customer relationships, and maintain compliance with Islamic banking standards and SBP regulations.
 
 
 
 
 
 
 What does a Banking Services Manager Islamic &ndash; MMBL does?
 
 
 <ul>
 <li>
 Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
 </li>
 <li>
 Work in close liaison with Branch Manager to achieve optimum results .
 </li>
 <li>
 To supervise &amp; administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered
 
 including Shariah compliance guidelines
 
 .
 </li>
 <li>
 To create a working environment where customer get best attention and service.
 </li>
 <li>
 To ensure staff under domain is working in line with Islamic Banking SOP's, controls and ensure to recommend timely rotation of staff.
 </li>
 <li>
 To ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys/passwords are not compromised.
 </li>
 <li>
 All system related inputs/outputs are signed jointly and output/input reports are properly sealed and kept in record.
 </li>
 <li>
 To attend auditors (Internal/External/SBP), Internal Control and arrange compliance of their reports with in timelines.
 </li>
 <li>
 To observe cash in safe/cash on counter limits.
 </li>
 <li>
 To prepare and submit all MIS/Confirmations as and when required. To attend customer's complaints for their timely resolution.
 </li>
 <li>
 To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepaid expenses accounts are reviewed and balanced as per actual on monthly basis
 </li>
 <li>
 Maintenance and balancing of Security Stationary periodically as per SOP.
 </li>
 <li>
 Supervise and Maintain record of all account opening and its related operations.
 </li>
 <li>
 To ensure daily balancing of cash book, vault and necessary reports are prepared.
 </li>
 <li>
 To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Nonborrower accounts, Recoveries and all other Islamic Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized
 
 with adherence to Islamic principles
 
 .
 </li>
 <li>
 Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction Is left unauthorized at day end.
 </li>
 <li>
 Ensure proper staff backup is available for critical position.
 </li>
 <li>
 Ensure staff punctuality and adherence to bank dress code.
 </li>
 <li>
 To nominate staff for training in consultation with LM
 </li>
 <li>
 To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
 </li>
 <li>
 To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
 </li>
 <li>
 Supervise custody and record keeping Of PDC's, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
 </li>
 <li>
 To manage HR and admin related matters of branch staff.
 </li>
 <li>
 Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
 </li>
 <li>
 Any other duty assigned by Line Manager.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for, and what does it take to be a Banking Services Manager Islamic - MMBL?
 
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Hold a Bachelor&rsquo;s degree in marketing or commerce from a reputable Institution. MBA will be preferable (Subject to approval).
 </li>
 <li>
 Have a minimum of 5 years of relevant work experience,
 
 with prior experience in Islamic banking highly preferred
 
 .
 </li>
 <li>
 Diploma/ certification in Islamic Banking will be given preference.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Knowledge of Islamic Banking &amp; practices
 </li>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Team management
 </li>
 <li>
 Time management
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Customer Relationship
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Sound communication and interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills:
 
 
 <ul>
 <li>
 Skilled in business planning, retail banking and customer service
 </li>
 <li>
 Thorough understanding of compliance and regulatory requirements for bank
 
 including Shariah compliance and Islamic banking regulations.
 
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
 
 
</div>

Banking Services Manager - Islamic

<div>
 
 
 Department:
 
 Branch Operations- IMD
 
 
 
 Reports To:
 
 Executive Manager Branch Operations
 
 
 
 Job Grade:
 
 OG-I
 
 
 
 Total Positions:
 
 01
 
 
 
 Location:
 
 Karachi Saddar - Islamic Branch
 
 
 
 
 
 
 What is Banking Services Manager Islamic - MMBL?
 
 
 
 As a Banking Services Manager (BSM), you will be responsible for driving asset and liability business growth, ensuring effective financial planning, and managing branch operations in a Shariah-compliant manner. You will lead a branch team to achieve sales and profitability objectives, strengthen customer relationships, and maintain compliance with Islamic banking standards and SBP regulations.
 
 
 
 
 
 
 What does a Banking Services Manager Islamic &ndash; MMBL does?
 
 
 <ul>
 <li>
 Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
 </li>
 <li>
 Work in close liaison with Branch Manager to achieve optimum results .
 </li>
 <li>
 To supervise &amp; administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered
 
 including Shariah compliance guidelines
 
 .
 </li>
 <li>
 To create a working environment where customer get best attention and service.
 </li>
 <li>
 To ensure staff under domain is working in line with Islamic Banking SOP's, controls and ensure to recommend timely rotation of staff.
 </li>
 <li>
 To ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys/passwords are not compromised.
 </li>
 <li>
 All system related inputs/outputs are signed jointly and output/input reports are properly sealed and kept in record.
 </li>
 <li>
 To attend auditors (Internal/External/SBP), Internal Control and arrange compliance of their reports with in timelines.
 </li>
 <li>
 To observe cash in safe/cash on counter limits.
 </li>
 <li>
 To prepare and submit all MIS/Confirmations as and when required. To attend customer's complaints for their timely resolution.
 </li>
 <li>
 To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepaid expenses accounts are reviewed and balanced as per actual on monthly basis
 </li>
 <li>
 Maintenance and balancing of Security Stationary periodically as per SOP.
 </li>
 <li>
 Supervise and Maintain record of all account opening and its related operations.
 </li>
 <li>
 To ensure daily balancing of cash book, vault and necessary reports are prepared.
 </li>
 <li>
 To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Nonborrower accounts, Recoveries and all other Islamic Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized
 
 with adherence to Islamic principles
 
 .
 </li>
 <li>
 Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction Is left unauthorized at day end.
 </li>
 <li>
 Ensure proper staff backup is available for critical position.
 </li>
 <li>
 Ensure staff punctuality and adherence to bank dress code.
 </li>
 <li>
 To nominate staff for training in consultation with LM
 </li>
 <li>
 To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
 </li>
 <li>
 To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
 </li>
 <li>
 Supervise custody and record keeping Of PDC's, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
 </li>
 <li>
 To manage HR and admin related matters of branch staff.
 </li>
 <li>
 Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
 </li>
 <li>
 Any other duty assigned by Line Manager.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for, and what does it take to be a Banking Services Manager Islamic - MMBL?
 
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Hold a Bachelor&rsquo;s degree in marketing or commerce from a reputable Institution. MBA will be preferable (Subject to approval).
 </li>
 <li>
 Have a minimum of 5 years of relevant work experience,
 
 with prior experience in Islamic banking highly preferred
 
 .
 </li>
 <li>
 Diploma/ certification in Islamic Banking will be given preference.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Knowledge of Islamic Banking &amp; practices
 </li>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Team management
 </li>
 <li>
 Time management
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Customer Relationship
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Sound communication and interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills:
 
 
 <ul>
 <li>
 Skilled in business planning, retail banking and customer service
 </li>
 <li>
 Thorough understanding of compliance and regulatory requirements for bank
 
 including Shariah compliance and Islamic banking regulations.
 
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

<div>
 
 
 Department:
 
 Business banking - IMD
 
 
 
 Reports To:
 
 Regional Business Manager - IMD
 
 
 
 Job Grade:
 
 AVP / VP
 
 
 
 Total Positions:
 
 01
 
 
 
 Location:
 
 Peshawar Saddar Islamic Branch
 
 
 
 
 
 
 What is Branch Manager Islamic &ndash; MMBL?
 
 
 
 As a Branch Manager (BM) Islamic at MMBL, you will be responsible for driving asset and liability business growth, financial planning, and ensuring branch profitability in a Shariah-compliant manner. You will lead and inspire your team to meet business objectives, maintain service excellence, and uphold compliance with Islamic banking principles and SBP regulations. This role demands strategic leadership, strong business acumen, and a customer-centric mindset to ensure smooth operations and high-performing teams.
 
 
 
 
 
 
 What Branch Manager Islamic &ndash; MMBL does?
 
 
 <ul>
 <li>
 Assist the Regional Business Manager/Unit Head in preparing the annual business plan for branch asset and liability portfolios and other Shariah-compliant banking products.
 </li>
 <li>
 Develop and maintain strong business relationships with asset and liability clients.
 </li>
 <li>
 Achieve assigned sales targets for liabilities, Takaful, and other products.
 </li>
 <li>
 Set realistic staff targets and deadlines while conducting periodic performance reviews.
 </li>
 <li>
 Conduct daily reviews of branch and individual asset portfolios, identifying and addressing performance gaps in line with bank policies.
 </li>
 <li>
 Ensure asset and liability portfolio targets are consistently achieved and performance indicators stay within assigned benchmarks.
 </li>
 <li>
 Promote cross-selling of all bank products and services through regular training and team capacity building.
 </li>
 <li>
 Oversee smooth daily branch operations through routine checks and compliance reviews.
 </li>
 <li>
 Ensure adherence to all operational policies, regulatory guidelines, and Shariah compliance standards.
 </li>
 <li>
 Maintain a professional and efficient work environment within the branch.
 </li>
 <li>
 Monitor portfolio performance and proactively manage collections to maintain CCR, PAR, and write-offs within assigned benchmarks.
 </li>
 <li>
 Develop and implement collection and recovery strategies aligned with bank SOPs, ethical practices, and Shariah-compliant regulations.
 </li>
 <li>
 Manage branch revenue streams and ensure sustainable profitability through quality business generation.
 </li>
 <li>
 Conduct regular reviews of branch P&amp;L to identify areas for OSS (Overall Sales &amp; Services) improvement.
 </li>
 <li>
 Present monthly performance updates and strategies to the Regional Business Manager.
 </li>
 <li>
 Drive excellence in customer service delivery while fostering diversity and inclusion within the branch environment.
 </li>
 <li>
 Lead, mentor, and develop branch staff to enhance their technical and Islamic banking knowledge.
 </li>
 <li>
 Identify skill gaps and coordinate with HRBP for training and professional development programs.
 </li>
 <li>
 Perform any other tasks assigned by management to support business goals and operational excellence.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for, and what does it take to be a Branch Manager Islamic - MMBL?
 
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a reputable institution (Master&rsquo;s or Bachelor&rsquo;s in Management Sciences, Commerce, Accounting &amp; Finance, Economics, Agriculture, or Islamic Finance preferred).
 </li>
 <li>
 Minimum 1&ndash;3 years of relevant work experience, with at least one year in Islamic banking preferred.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills
 
 
 <ul>
 <li>
 Strong customer service and team leadership capabilities.
 </li>
 <li>
 Excellent selling, negotiation, and convincing skills.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Effective collection management and follow-up ability.
 </li>
 <li>
 Fluency in the local language.
 </li>
 <li>
 Ability to work well under pressure.
 </li>
 <li>
 Sound understanding of Islamic finance principles and Shariah compliance.
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills
 
 
 <ul>
 <li>
 Proficiency in business planning, retail banking, and Islamic banking operations.
 </li>
 <li>
 Knowledge of compliance and regulatory requirements, including SBP Islamic banking regulations and Shariah Advisor approvals.
 </li>
 <li>
 Certification in Islamic Banking is highly desirable.
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
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Branch Manager - Islamic

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