banking operations specialist

Accenture

Skill required: Ret.Bkg- Credit UW - Retail Banking Operations 
Designation: Banking Operations Specialist 
Qualifications:Any Graduation
 
Years of Experience:9 to 12 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? The Service Delivery Ops Specialist is accountable for ensuring the seamless delivery of services to the clients of an organization. They are tasked with overseeing a range of responsibilities including team leadership, resolving reliability issues, monitoring progress, tracking KPIs/SLAs, and managing budgets. You will play a critical role in driving the growth and profitability of our mortgage lending business while ensuring compliance with regulatory requirements and internal policies. A service delivery ops specialist plays a crucial role in enhancing user experience by guaranteeing the efficient delivery of high-quality services that not only meet but also surpass customer expectations. - - 
What are we looking for? &bull; Ensure adherence to month-end and year-end schedule of deliverables. &bull; Assist the team in assessing soundness of month-end deliverables. &bull; Influence, negotiate and build an effective long-term operational relationship with internal and external clients. &bull; Resolve complicated issues and make decision on complex matters impacting business operations. &bull; Provide advisory to Leadership, Client Account Leads and Client Financial Management about client open items. &bull; Provide proactive support to both internal and external clients. &bull; Candidates with a background in Credit Assessment are preferred &bull; Recommend and implement necessary internal control measures in accordance with established Internal Control policies in response to changing business and operational environment; always ensure effectiveness. -
 
Roles and Responsibilities: &bull; Manage day to day operations with experience in Residential Mortgage process &bull; In this role you are required to solve routine problems, largely through precedent and referral to general guidelines &bull; Lead and motivate a team of mortgage professionals, providing coaching, training and support to ensure high performance and job satisfaction. &bull; Responsible for driving process automation, increase efficiency, implement &amp; monitor process controls &bull; Should drive the team to provide work product within the stringent timeline and improved quality &bull; Should work independently with or without supervision &bull; Responsible for daily and monthly reports or dashboards for client and Accenture cadence &bull; Realize accountability and ensure the team completes the task at hand and on time &bull; Involves high level of independent decision making &bull; Client facing or client interaction experience is must as the process requires direct interaction with client or vendors &bull; Responsible for performance evaluation of all team members &bull; Manage Attrition, Attendance and Utilization as per the agreed goals in KPIs
 
Any Graduation

Banking Operations Specialist

Alphard Group

We will be relocating to Thane in 6 months. We kindly request that candidates consider applying for this position based on their preferred travel time and geographical location.Job Location &ndash; Sakinaka, MumbaiSalary &ndash; INR 6L &ndash; 9LIndustry &ndash; Shipping &amp; MaritimeRole OverviewThe role involves managing and executing banking operations for the company&rsquo;s foreign subsidiaries, ensuring efficient and compliant handling of international funds transfers, SWIFT payments, and cross-border transactions. The position requires strong expertise in international trade finance, inter-company fund movement, and coordination with global banking partners to support the company&rsquo;s international operations.Key Responsibilities:<ul><li>Oversee day-to-day banking operations for international entities, ensuring smooth financial transactions across the company&rsquo;s global network.</li><li>Manage foreign subsidiaries&rsquo; bank accounts and relationships, account structures, and funding requirements.</li><li>Execute and monitor international funds transfers, cross-border payments, and SWIFT payments to vendors, port agents, and service providers worldwide.</li><li>Coordinate with banks and internal teams to resolve payment discrepancies, delays, or compliance-related issues.</li><li>Handle international trade finance activities, including LC (Letter of Credit), bank guarantees, and export/import documentation.</li><li>Manage inter-company fund movements and ensure accurate reconciliation of inter-company balances across group entities.</li><li>Ensure adherence to regulatory guidelines and internal controls for all international banking operations.</li><li>Support audits, reporting, and documentation related to overseas banking activities.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Commerce, Accounting, or related field.</li><li>5+ years of experience in international banking operations or treasury functions within the shipping, logistics, or maritime industry preferred.</li><li>Strong understanding of international funds transfer systems, SWIFT payments, cross-border transactions, and trade finance instruments.</li><li>Experience managing foreign subsidiary accounts and inter-company fund movements.</li><li>Excellent analytical, communication, and coordination skills.</li><li>Familiarity with global banking platforms, Tally, ERP systems, and international regulatory frameworks</li><li>A working knowledge of Danoas software will be preferred.</li></ul>Job Types: Full-time, PermanentPay: &#8377;50,000.00 - &#8377;75,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Are you willing to Relocate/Shift to Thane ? Yes/No</li><li>If working , what will be your notice period?</li><li>Where do you live currently?</li><li>What is the number of financial transactions carried out by you every day at work?</li></ul>Experience:<ul><li>International banking operations &amp; Intl. Fund transfer: 5 years (Required)</li><li>Cross-border payments and SWIFT payments : 5 years (Required)</li><li> Managing inter-company fund movements : 5 years (Required)</li><li>Cash Flow Management &amp; Working Capital mgmt.: 5 years (Required)</li></ul>Work Location: In person

Assistant Manager - International Banking Operations

Skill required: Commercial Banking Operations - Core Banking 
Designation: Banking Operations Senior Analyst 
Qualifications:BCom
 
Years of Experience:5 to 8 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. 
What are we looking for? &bull;Good Communication &bull;Should have handled team for atleast 2 years &bull; &bull;Good Communication &bull;Should have handled team for atleast 2 years
 
Roles and Responsibilities: &bull;In this role you are required to do analysis and solving of increasingly complex problems &bull; Your day to day interactions are with peers within Accenture &bull; You are likely to have some interaction with clients and/or Accenture management &bull; You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments &bull; Decisions that are made by you impact your own work and may impact the work of others &bull; In this role you would be an individual contributor and/or oversee a small work effort and/or team &bull; Please note that this role may require you to work in rotational shifts
 
BCom

Banking Operations Senior Analyst

Skill required: Commercial Banking Operations - Core Banking 
Designation: Delivery Operations Senior Analyst 
Qualifications:BCom
 
Years of Experience:5 to 8 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. 
What are we looking for? &bull;Financial Analysis &bull;People Management &bull;Delivery Excellence &bull;Delivery Management &bull;Detail orientation &bull;Collaboration and interpersonal skills &bull;Written and verbal communication &bull;Prioritization of workload &bull;Ability to meet deadlines
 
Roles and Responsibilities: &bull;In this role you are required to do analysis and solving of increasingly complex problems &bull; Your day to day interactions are with peers within Accenture &bull; You are likely to have some interaction with clients and/or Accenture management &bull; You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments &bull; Decisions that are made by you impact your own work and may impact the work of others &bull; In this role you would be an individual contributor and/or oversee a small work effort and/or team &bull; Please note that this role may require you to work in rotational shifts
 
BCom

Delivery Operations Senior Analyst

Emirates NBD

<div>
 
 
 About Emirates NBD
 
 
 
 
 
 
 Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs.
 
 
 At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
 
 
 We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.
 
 
 
 
 
 
 What You Will Be Doing
 
 
 
 
 
 
 &bull; Ensure that transactions are processed in line with CRAD Framework &amp; PFDs/SOPs with 100% accuracy.
 
 
 &bull; Ensure that loan disbursed are as per the disbursement controls in FRS/EFRS
 
 
 &bull; Ensure accurateness in all internal and external reporting --- Other MISs
 
 
 &bull; Due diligence in executing /preparing of transactions and error rate must be less than 1%.
 
 
 &bull; Ensure all audit issues are addressed in a timely manner
 
 
 &bull; Ensure that transactions are carried out in line with the ongoing recommendations made by management (Internal Circulars)
 
 
 &bull; Assist CRAD in achieving satisfactory audit rating.
 
 
 &bull; Understand and adhere to policy, procedures, and guidelines ongoing basis.
 
 
 &bull; Compliance with Circulars / CRAD framework/ PFDs.
 
 
 &bull; Minimal adverse audit observations.
 
 
 &bull; Ensures TATs for activities are within target levels.
 
 
 &bull; Meet TAT as per agreed SLA with BUs &amp; timely appropriate response to ensure BU queries / complaints / reports / queries from GCD/ reduce disruptive transactions.
 
 
 &bull; Responses to BUs to be in line with queries raised and with 100% accuracy.
 
 
 &bull; TAT&rsquo;s adherence will be assessed by CSAT scores.
 
 
 &bull; Ensure proactive lead and participation in UAT/ implementation of all projects assigned within the agreed timelines.
 
 
 &bull; Assist and implement CRAD project portfolio &amp; process improvement initiatives
 
 
 &bull; Provide at least 2 process related initiatives which can be implemented in the department to improve the process &amp; the quality of the activities carried out by the unit.
 
 
 &bull; Provide at least 2 Control related initiatives to reduce the errors highlighted during the current QA/INA.
 
 
 &bull; Implement Automation of reports and tracking mechanism for the manual activities at CRAD
 
 
 &bull; Develop technical &amp; soft skills of self-attending both with L&amp;D for both internal &amp; external programs assigned by the managers.
 
 
 &bull; Continuous updating of process / procedures in vogue from time to time &amp; measuring up the training needs in line with the Training Schedule in consultation with supervisor. Ensure completion of all mandatory training within timelines.
 
 
 &bull; To update awareness of the procedure and significance of the tasks assigned through knowledge of CRAD Framework, PFDs, and operational related manuals.
 
 
 &bull; Develop new skills and technique to assist in the assigned tasks and to improve quality of work
 
 
 
 
 
 
 What We are Looking for
 
 
 
 
 
 <ul>
 <li>
 3 -5 years in the Banking /Finance industry preferably in Corporate.
 </li>
 <li>
 Local experience of Laws governing the Banking Industries
 </li>
 <li>
 Knowledge of corporate products, MIS, computer literacy &amp; any corporate banking system
 </li>
 <li>
 Ability to read and comprehend banking terms.
 </li>
 <li>
 Team player and flexible in approach
 </li>
 <li>
 Initiative oriented thinking to achieve self-development and growth.
 </li>
 </ul>
 
 
 
 
 
 What We Offer You
 
 
 
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Strong emphasis on work-life balance and employee wellbeing.
 </li>
 <li>
 Access to world-class Learning &amp; Development platforms for career growth.
 </li>
 <li>
 Generous annual leave and comprehensive Private Healthcare coverage.
 </li>
 <li>
 Preferential banking facilities for employees.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 
 
 
 
 At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD services team.
 
 
 
</div>

Operations Officer - Credit Administration

eClerx

<div>The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Key responsibilities include:
<ul><li>Identifying and escalating risks, promptly reporting outstanding issues to clients.
</li><li>Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium).
</li><li>Handling operations of Syndicated Loans and Corporate action setup and operations.
</li><li>Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations).
</li><li>Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds).
</li></ul><h4 class="jobSectionHeader">Qualification and Skills
</h4><ul><li>Bachelor&rsquo;s Degree (B.Com, BBA, BBM, BCA) / Master&rsquo;s Degree (M.Com, MBA, PGDM).
</li><li>0 to 2 years of experience in investment banking operations involving projects, people, process, and client management.
</li><li>Basic knowledge of finance, trade lifecycle, investment banking, and derivatives.
</li><li>Strong logical and quantitative abilities to derive insights from data.
</li><li>Excellent time management skills and ability to resolve issues promptly.
</li><li>Proficiency in planning, organizing, and time management.
</li></ul><h4 class="jobSectionHeader">About Us
</h4>eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
To know more about us, visit https://eclerx.com
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law</div>

Analyst

Commercial Bank

<div>
 
 About Commercial Bank Of Qatar
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 Join us in shaping the future of banking!
 
 
 
 Job Summary
 
 
 
 Providing centralised control of all strategic operational &amp; IT activities of Sadara to meet all business requirements.
 
 
 Collection, dissemination and control of management information and preparation of critical presentations for management key resource for the Management Information System, Performance management data extraction, analysis &amp; reports.
 
 
 Ownership and control of Sadara Performance/KPI exercises, preparing lists, follow ups.
 
 
 Central hub for premium banking team to manage requests from all channels.
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 Management Information Systems (MIS)
 
 
 
 <ul>
 <li>
 Maintain and enhance CRM dashboards tailored for multiple job roles (RM, SRM, Team Leader, and Management).
 </li>
 <li>
 Analyze Sadara dashboard data and submit periodic variance reports to ensure data accuracy and integrity.
 </li>
 <li>
 Generate CRM call reports and manage their distribution and follow-ups to maintain key client contact strategies.
 </li>
 <li>
 Manage centralized staff data, ensuring timely updates and accuracy.
 </li>
 <li>
 Collect and centralize monthly MIS data in collaboration with relevant teams.
 </li>
 <li>
 Administer and manage role-based system access for Sadara team members.
 </li>
 <li>
 Oversee shared drive regularization to support efficient file management.
 
 
 </li>
 </ul>
 
 Business Continuity &amp; Operational Support
 
 
 
 <ul>
 <li>
 Independently manage BCP-related initiatives, including annual call tree exercises.
 </li>
 <li>
 Support Directors across ongoing Premium Banking projects, liaising with cross-functional teams.
 </li>
 <li>
 Coordinate distribution of event-related gifts and tickets for Director&rsquo;s office clients.
 
 
 </li>
 </ul>
 
 Performance Management
 
 
 
 <ul>
 <li>
 Compile and monitor weekly RM KPIs and performance data for mid-year/year-end assessments.
 </li>
 <li>
 Disseminate Sadara targets and incentive frameworks to frontline staff.
 </li>
 <li>
 Develop comprehensive performance scorecards and reports for appraisal reviews.
 </li>
 <li>
 Prepare dynamic presentations and reports using PowerPoint and Power BI for senior management.
 </li>
 <li>
 Track and analyze general staff performance against defined benchmarks.
 
 
 </li>
 </ul>
 
 Reporting &amp; Compliance
 
 
 
 <ul>
 <li>
 Produce accurate departmental reports in line with organizational policies and timelines.
 </li>
 <li>
 Conduct periodic IAM (Identity Access Management) reviews with IT stakeholders.
 </li>
 <li>
 Ensure operational SLAs and compliance protocols are up to date and enforced.
 
 
 </li>
 </ul>
 
 Training &amp; Onboarding
 
 
 
 <ul>
 <li>
 Lead training uploads and coordinate structured onboarding for new staff.
 </li>
 <li>
 Train new joiners on core systems (CRM, Equation, FT Smart, DSM, Cognos, Sadara Dashboard).
 </li>
 <li>
 Coordinate issuance of IT and bank collaterals and arrange system access through stakeholders.
 </li>
 <li>
 Manage familiarization sessions and provide team-wide application support.
 </li>
 <li>
 Liaise with HR on all Sadara staff-related matters, including leave planning, KPI reviews, and PIPs.
 
 
 </li>
 </ul>
 
 Strategic Insights &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Analyze product-wise penetration and staff-level performance data for strategic planning.
 </li>
 <li>
 Identify team strengths and weaknesses based on portfolio performance insights.
 </li>
 <li>
 Recommend process improvements and maintain updated SOP documentation.
 </li>
 <li>
 Coordinate with facilities management to maintain the aesthetic and functional design of Premium lounges.
 
 
 </li>
 </ul>
 
 Health, Safety &amp; Environment (HSE)
 
 
 
 <ul>
 <li>
 Ensure adherence to all quality, health, safety, and environmental policies and procedures across operations.
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Technically proficient in Microsoft Office (Word, Excel, PowerPoint, Vision, Outlook, Acrobat &amp; Power Business Intelligence tools).
 </li>
 <li>
 Providing IT and systems related support and guidance to all Sadara members.
 </li>
 <li>
 Strong presentation &amp; spreadsheet and analytical skills.
 </li>
 <li>
 Business Drive for results/ Achievement Orientation.
 </li>
 <li>
 Concern for Quality.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Interpersonal Effectiveness.
 </li>
 <li>
 Change Orientation.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree, preferably in IT related/Business.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 5 - 8 years&rsquo; relevant experience in the banking sectors.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Other Skills
 
 
 
 <ul>
 <li>
 Knowledge of Banking Industry
 </li>
 <li>
 Refined Stakeholder Management Skills
 </li>
 <li>
 Can work under pressure and demonstrate a flexible attitude to work
 </li>
 <li>
 Technophile
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Organizational skills
 </li>
 <li>
 Strong Communication skills in English &amp; Arabic
 </li>
 <li>
 Presentation skills
 </li>
 <li>
 Ability to interact with internal and external customers in a multi-cultural environment
 
 
 </li>
 </ul>
 
 Why Commercial Bank
 
 
 
 <ul>
 <li>
 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
 </li>
 <li>
 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking.
 </li>
 <li>
 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
 </li>
 <li>
 A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
 </li>
 <li>
 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance.
 </li>
 <li>
 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective.
 
 
 </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering
 
 digital transformation
 
 in Qatar&rsquo;s banking sector, blending
 
 digital-first
 
 approach to redefine banking through
 
 innovative
 
 solutions.
 
 
 
 Disclaimer
 
 
 
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>

Operations and Process Improvement Specialist

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