banking representative

Bank of the Orient

<div>
 
 
 Bank Teller &ndash; Universal Banking Representative -Bilingual in Vietnamese - Entry Level
 
 
 
 
 
 
 Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years, and Sugar Land, Texas area. We are well known for our commitment to providing the highest level of personal service to our customers; we take a personal interest in our communities' unique banking needs, we are dedicated to providing integrity in banking and financial services, we provide high quality dependable service by being accessible and reliable. We are committed to excellence in everything we do.
 
 
 
 
 
 We have openings for full-time Universal Banking Representative at our Bellaire Branch in Houston, Texas. Primary responsibilities will be to provide basic teller services; process transactions accurately and efficiently in accordance with established policies and procedures; identify customer needs and refer financial products and services; act as the Bank&rsquo;s first contact to the customer; consistently seek to meet customer service standards; and ensure regulatory requirements, such as AML and BSA are adhered to.
 
 
 
 
 
 Job Duties:
 
 <ul>
 <li>
 Processes a variety of bank transactions within established guidelines, and cross-sells bank products and services to customers.
 </li>
 <li>
 Receive commercial and individual checking deposits by verifying cash endorsements and issuing receipts. Accepts checks for cashing after verifying endorsements, validity and funds.
 </li>
 <li>
 Process savings deposits and posts accordingly on passbooks; pays savings withdrawals after verifying balance and signature.
 </li>
 <li>
 Receive loan payments, federal tax deposits, food coupons and bank-by-mail deposits. Sell cashier's checks and money orders.
 </li>
 <li>
 Operate teller terminals to record deposits, "CASH-INS" and "CASH-OUTS" and make inquiries on accounts.
 </li>
 <li>
 Balance daily cash and prepares teller sheet. Maintain maximum security over all cash on hand.
 </li>
 <li>
 Assist customers with safe deposit boxes following appropriate safety and security procedures.
 </li>
 <li>
 Handle wire remittance transfer requests within established guidelines.
 </li>
 <li>
 Respond to customer transactions and inquiries such as collections and exchanges.
 </li>
 </ul>
 
 
 
 
 Bilingual:
 
 <ul>
 <li>
 Vietnamese and Chinese preferred
 </li>
 </ul>
 
 
 
 
 Min. 6 mos cash handling experience preferred. We will provide training. Previous retail branch operations experience are a plus. We offer competitive salaries and comprehensive benefits. Branch hours: M &ndash; F; and Saturdays. No walk-ins. No phone calls.
 
 
 
 
 
 Candidate will be subject to investigation through credit checks, reference checks, background checks and fingerprinting checks performed at the time permissible under relevant law.
 
 
 
 
 
 Email resume to: Career@bankorient.com
 
 
 
 
 
 Visit our website at: www.bankorient.com for additional information.
 
 
 
 
 
 Bank of the Orient is proud to be an Affirmative Action, Equal Opportunity Employer.
 
</div>

Bank Teller

First Citizens Bank

<div>Overview:
<div>
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.</div><div></div><div> 
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.</div><div></div><div> 
The successful candidate will demonstrate:</div><div>
Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation</div><div>
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions</div><div>
Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist</div><div>
Adaptability: Has the ability to learn and adapt quickly to new information and technology</div><div>
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships</div><div>
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently</div> 
<div></div>
Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<div>
High School Diploma or GED and 6 months customer service, cash handling</div><div></div><div> 
Preferred Area of Experience: Sales, prior banking experience</div><div></div><div> 
Skill(s): Financial literacy, Knowledge of retail banking products and services</div><div></div><div> 
The base pay for this position is generally between $20.00 to $27.00 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.</div><div></div><div> 
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Bank Sales & Service Representative (Universal Banker)

Mechanics Bank

<div>Mechanics Bank is currently searching for a Banking Services Lead to join our team at our Fresno Branch. 
 
Under general supervision, independently and accurately performs the full range of teller, new account, and maintenance transactions according to established procedures. Delivers excellent customer service. Works closely with the sales team to achieve performance goals and meet the financial needs of our customers through ethical referrals. Supports the Retail Banking Services Officer and executes on the operational tasks and reporting for the branch. Acts as a subject matter expert on operational policies and procedures in the absence of the Retail Branch Services Manager or Retail Banking Services Officer. Maintains knowledge of compliance and regulatory items. Uses sound judgement and balances service and risk when assisting with transactional approvals. Provides dual control support while adhering to bank policies and procedure. 
What you will do:<ul><li>
Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Adheres to all cash handling policies and procedures balancing cash at the end of each shift. Responsible for maintaining and balancing a cash supply for transactions performed.</li><li>
Assists the Retail Operations Manager in the branch to ensure operational soundness. Assists with monitoring overall branch cash levels. The completion and review of Daily, Weekly, Monthly, Quarterly, Semi-Annual, and Annual operational tasks. May lead and direct the activities of Customer Service Representatives and Universal Bankers in the office. May assist with setting and implementing operations priorities and processes for the office.</li><li>
Leads branch in providing extraordinary service to customers. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Works to resolve concerns presented by customers.</li><li>
Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current financial scams used against banking customers. Prevents customers from becoming victims of fraud and escalates concerns to management for resolution.</li><li>
Represents the Bank and its products and services with pride and enthusiasm. Responsive to customer needs. Identifies and presents new or additional products and services. Maintains superior levels of customer service.</li><li>
Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers. Gathers data and processes various regulatory and operational reports to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs reviews the work of others for compliance.</li></ul>
Who you are:<ul><li>
High School Diploma or GED required or equivalent combination of education and experience required.</li><li>
Notary license preferred.</li><li>
Minimum of 3 years of banking operations experience required.</li><li>
Additional experience may be considered in lieu of degree.</li><li>
Excellent interpersonal skills and customer service.</li><li>
Ability to work independently and collaborate effectively as a team member.</li><li>
Ability to make decisions and review and approve other employee decisions.</li><li>
Excellent time management skills, organizational ability, and attention to detail.</li><li>
Extensive knowledge of Bank deposit products and services.</li><li>
Extensive knowledge of alternative Bank services and products and vendor provided products.</li><li>
Knowledge of applicable Federal and State banking regulations.</li><li>
Knowledge of Retail office operations, including complex transactions, Bank policy and procedures.</li></ul>
ADA Requirements:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.</li><li>
The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Specific vision abilities required by this job include close vision.</li><li>
The noise level in the work environment is usually moderate.</li></ul>
#LI-AS1
Pay Range: $23.00 - $29.00 hourly.
Eligible for Retail Incentive Plan.
Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. 
Benefits package includes[1]:<div></div><ul><li>
Medical, prescription, dental, and vision coverage for employees and their eligible family members</li><li>
Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits</li><li>
Health Savings Account with employer contribution</li><li>
Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit</li><li>
401(k) and Roth 401(k) with company contribution</li><li>
529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program</li><li>
Supplemental Health plans, Voluntary Legal and Identity Theft Services</li><li>
11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year</li><li>
Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)</li></ul>
Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.<ul><li>
Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.</li><li>
Please view Equal Employment Opportunity Posters provided by OFCCP here.</li><li>
To learn more about Mechanics Bank&rsquo;s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
California Privacy Policy for Prospective Employees | Mechanics Bank</li></ul>
[1] The benefits listed in this job posting reflect the Bank&rsquo;s most reasonable and genuinely expected benefits offered for this position.</div>

Banking Services Lead

Vectra Bank

At Vectra Bank, we’re proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship‑driven service to support families, businesses, and the communities we call home.
 
We’re committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day‑one benefits, ample growth opportunities, and a culture centered on listening, collaboration, and care, Vectra Bank is a place to grow, thrive, and make a meaningful impact. We believe we are Big enough to count and small enough to care.
 
With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, we are dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career.
 
We are looking for a seasoned Branch Relationship Banker to provide top notch customer service to our clients and customers at our Speer Blvd. branch in Denver, CO . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
 
Looking for candidates that are available Monday thru Friday
 
Essential Functions: 
Performs full service banking services to new and existing customers within the branch, with a primary focus on sales and service.
 
Duties may include new accounts, consumer loans, and performing client services issues.
 
Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
 
Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
 
Follows up with clients as needed.
 
May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
 
Responsible to resolve customer service issues.
 
Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
 
May be responsible for processing cash transactions and other customer service duties within the branch.
 
Other duties as assigned.
 
Qualifications: 
High School diploma or equivalent and 4+ years experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.
 
Previous experience in a financial sales representative oriented role preferred.
 
Advanced knowledge of mathematical calculations and standard banking products, services and transactions.
 
Advanced knowledge of all retail products and services. Working knowledge of consumer lending applications.
 
Excellent customer service, interpersonal and communication skills, both verbal and written.
 
Effective selling, cross-selling and referral skills. Strong mathematical, problem-solving and negotiation skills.
 
Ability to analyze customer credit data and other related financial information.
 
Advanced interpersonal & relationship building skills.
 
Strong attention to detail and time management.
 
Proficient in basic computer skills.
 
Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products
 
This position is eligible to earn a base salary in the range of $27.50 – $30.00 hourly depending on job-related factors such as level of experience and location.

Branch Relationship Banker - Denver, CO

WesBanco Bank, Inc.

<div>SUMMARY:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. The Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center. The Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone. The Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent cross selling of new and existing Retail banking relationships. The Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market.
From an operational standpoint, the Personal Banker is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned.

ESSENTIAL FUNCTIONS:

Excellent Customer Service

Business development (inside and outside)

Relationship building

Cross-selling of Bank's products and services

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Personally models the standards of the Bank's Mission, Vision, and Pledge.

Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client.

Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability.

Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals.
Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met.

Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals.

Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Cross-sells consistently and makes appropriate business line referrals as defined by location goals.

Sets priorities and follows through on the implementation of the defined sales and service activities.

Promotes company products and services in the community to assist in the continuing growth of the Bank.

Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements.

Actively participates in regular sales and staff meetings.
Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues.

Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate.

Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.

Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures.

Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

Other duties may be assigned.

OTHER SKILLS AND REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Strong consumer lending skills are preferred with a solid understanding of consumer lending products.

Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.

Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing.
Must have strong product knowledge for the level of selling and cross selling performance expected with position.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.
Requirements:
High school diploma required.
Banking, cash handling, sales, and customer service experience preferred.
Supervisory or leadership skills desired.</div>

Personal Banker - Ohio Valley Plaza

JPMorganChase

<div>JOB DESCRIPTION 
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase&rsquo;s affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities<ul>
<li>Shares the value of Chase Private Client with clients that may be eligible</li>
<li>Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs</li>
<li>Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs</li>
<li>Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week</li>
<li>Adheres to policies, procedures, and regulatory banking requirements</li></ul>
Required qualifications, capabilities, and skills<ul>
<li>Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships</li>
<li>1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation</li>
<li>Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role</li>
<li>Compliance with Dodd Frank/Truth in Lending Act*</li>
<li>High school degree, GED, or foreign equivalent</li>
<li>Adherence to policies, procedures, and regulatory banking requirements</li>
<li>Ability to work branch hours, including weekends and some evenings
</li></ul>Preferred qualifications, capabilities, and skills<ul>
<li>Excellent communication skills</li>
<li>College degree or military equivalent</li>
<li>Experience cultivating relationships with affluent clients</li>
<li>Strong team orientation with a commitment of long-term career with the firm</li></ul>
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: https://mortgage.nationwidelicensingsystem.org/Safe/SitePages/default.aspx
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Private Client Banker - Worth Branch - Worth IL

Dieterich Bank

<div>Dieterich Bank is looking for a Retail Banker to join our team at our branch in Edwardsville, IL.
Retail Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.
About Us:
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we're not just about banking - we're about building relationships and enhancing lives. Voted one of the best places to work in Illinois for seven consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That's why we're dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.
A day in the life of a Retail Banker:
Your priority is to maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks. You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must!
Qualifications:<ul><li>
1-3 years of experience working in a face-to-face customer service role preferably in banking</li><li>
Associate Degree in business or related field preferred
</li><li>Must be dependable and able to work Saturdays on rotation basis</li><li>
Must possess excellent communication skills. Consultative skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.</li><li>
Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)</li><li>
Must demonstrate our core values of Integrity, Value, Service Excellence, &amp; Teamwork.</li><li>
Ability to work well with others and in a team environment, and assist other departments as needed</li><li>
Maintain accuracy by remaining detail focused consistently, and have the ability to organize efficiently</li></ul>
Work Schedule:
This position is a full-time position and requires up to 40 hours each week with a various schedule based on the hours of the branch between 8:00am - 5:00pm. It also involves a rotation of Saturdays working a minimum of two per month between the hours of 9:00 am - 12:00 pm. As staffing allows, a full day off during the week will be rewarded when it's the scheduled Saturday.
Perks of the job:
<ul><li>Group Health Insurance</li><li>
Group Dental &amp; Vision Insurance</li><li>
Life, AD&amp;D &amp; LTD Insurance</li><li>
401(k) Plan - Employer matching available</li><li>
Employee Assistance Program+</li><li>
Discretionary Profit Sharing Plan</li><li>
Discretionary Bonus Plan</li><li>
Profit Sharing Plan</li><li>
Paid Time Off (Holidays, sick time, personal time, and vacation)</li><li>
8 hours of paid time volunteer with a charity of their choice.</li></ul>
Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.</div>

Personal Banker- Edwardsville

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