banking services officer

Mechanics Bank

<div>Mechanics Bank is currently searching for a Banking Services Lead to join our team at our Fresno Branch. 
 
Under general supervision, independently and accurately performs the full range of teller, new account, and maintenance transactions according to established procedures. Delivers excellent customer service. Works closely with the sales team to achieve performance goals and meet the financial needs of our customers through ethical referrals. Supports the Retail Banking Services Officer and executes on the operational tasks and reporting for the branch. Acts as a subject matter expert on operational policies and procedures in the absence of the Retail Branch Services Manager or Retail Banking Services Officer. Maintains knowledge of compliance and regulatory items. Uses sound judgement and balances service and risk when assisting with transactional approvals. Provides dual control support while adhering to bank policies and procedure. 
What you will do:<ul><li>
Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Adheres to all cash handling policies and procedures balancing cash at the end of each shift. Responsible for maintaining and balancing a cash supply for transactions performed.</li><li>
Assists the Retail Operations Manager in the branch to ensure operational soundness. Assists with monitoring overall branch cash levels. The completion and review of Daily, Weekly, Monthly, Quarterly, Semi-Annual, and Annual operational tasks. May lead and direct the activities of Customer Service Representatives and Universal Bankers in the office. May assist with setting and implementing operations priorities and processes for the office.</li><li>
Leads branch in providing extraordinary service to customers. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Works to resolve concerns presented by customers.</li><li>
Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current financial scams used against banking customers. Prevents customers from becoming victims of fraud and escalates concerns to management for resolution.</li><li>
Represents the Bank and its products and services with pride and enthusiasm. Responsive to customer needs. Identifies and presents new or additional products and services. Maintains superior levels of customer service.</li><li>
Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers. Gathers data and processes various regulatory and operational reports to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs reviews the work of others for compliance.</li></ul>
Who you are:<ul><li>
High School Diploma or GED required or equivalent combination of education and experience required.</li><li>
Notary license preferred.</li><li>
Minimum of 3 years of banking operations experience required.</li><li>
Additional experience may be considered in lieu of degree.</li><li>
Excellent interpersonal skills and customer service.</li><li>
Ability to work independently and collaborate effectively as a team member.</li><li>
Ability to make decisions and review and approve other employee decisions.</li><li>
Excellent time management skills, organizational ability, and attention to detail.</li><li>
Extensive knowledge of Bank deposit products and services.</li><li>
Extensive knowledge of alternative Bank services and products and vendor provided products.</li><li>
Knowledge of applicable Federal and State banking regulations.</li><li>
Knowledge of Retail office operations, including complex transactions, Bank policy and procedures.</li></ul>
ADA Requirements:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.</li><li>
The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Specific vision abilities required by this job include close vision.</li><li>
The noise level in the work environment is usually moderate.</li></ul>
#LI-AS1
Pay Range: $23.00 - $29.00 hourly.
Eligible for Retail Incentive Plan.
Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. 
Benefits package includes[1]:<div></div><ul><li>
Medical, prescription, dental, and vision coverage for employees and their eligible family members</li><li>
Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits</li><li>
Health Savings Account with employer contribution</li><li>
Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit</li><li>
401(k) and Roth 401(k) with company contribution</li><li>
529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program</li><li>
Supplemental Health plans, Voluntary Legal and Identity Theft Services</li><li>
11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year</li><li>
Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)</li></ul>
Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.<ul><li>
Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.</li><li>
Please view Equal Employment Opportunity Posters provided by OFCCP here.</li><li>
To learn more about Mechanics Bank&rsquo;s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
California Privacy Policy for Prospective Employees | Mechanics Bank</li></ul>
[1] The benefits listed in this job posting reflect the Bank&rsquo;s most reasonable and genuinely expected benefits offered for this position.</div>

Banking Services Lead

Mashreq

<div>
 - To achieve monthly KPIs assigned
 
 
 - To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
 
 
 - To ensure that all telesales activities are directed to meeting sales targets.
 
 
 - To ensure assigned card acquisition monthly targets are achieved
 
 
 - To ensure that there is no miss selling
 
 
 - Adherence to discipline and punctuality
 
 
 - Follow verification policy &ndash; adhere to banking policies, procedures and regulatory requirements .
 
 
 - Updating all the systems as per the call with the customer.
 
 
 - Achieve given targets on monthly basis.
 
 
 - Meeting the KPI Targets set in term of card acquisition
 
 
 - Contact potential and existing customer via phone to introduce and promote banking products.
 
 
 - Understand the customer needs and recommend suitable banking solutions.
 
 
 - Cross-sell and upsell products to maximize revenue opportunities.
 
 
 - Handle customer inquiries and provide detailed information about product services
 
 
 - Address customer concerns and resolve complaints efficiently .
 
 
 - Compilation of daily and monthly reports and MIS for the team.
 
 
 - Has strong Sales and customer focus and ability to think creatively and work under pressure.
 
 
 - Ensure to meet 100% on control parameters and policy set by the bank audit team.
 
 
 - Processing of the request or offer given to the customer.
 
 
 - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
 
 
 - Maintaining all records of the approval, requests and reports handled.
 
 
 - Build and maintain strong relationships with customer.
 
 
 - Constant follow up with the customer.
 
 
 - Attending Daily team huddles &amp; keeps up to team commitments.
 
 
 - Monitor personal performance and align strategies to improve sales out comes.
</div>

Relationship Officer, DBC - Balance Builder.MGN Pak - Direct Banking Center (Mashreq Global Network Pakistan)

Paksa IT soloutions (Pvt.) Limited

Handle Letter of Credit (LC) processes including opening, amendments, and maturity tracking<ul><li>Manage import documentation including document release and verification</li><li>Process and record bank charges and related financial entries</li><li>Work on Weboc / PSW for import clearance procedures</li><li>Coordinate with banks regarding trade &amp; banking transactions</li><li>Prepare and review contracts, shipping documents, and invoices</li><li>Manage in-bond and ex-bond processes</li><li>Liaise with shipping lines, ports, and clearing agents</li><li>Ensure compliance with custom duties, taxes, and regulations</li><li>Verify and apply correct HS Codes</li><li>Perform costing and landed cost calculations for imports</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Finance, Commerce, Supply Chain, or related field</li></ul><ul><li>3&ndash;5 years of relevant experience in import &amp; banking</li></ul>Skills<ul><li>Strong knowledge of LC handling, trade finance, and import procedures</li></ul><ul><li>Familiarity with Weboc / PSW systems</li></ul><ul><li>Good understanding of custom clearance and regulatory requirements</li></ul><ul><li>Proficient in MS Excel and documentation handling</li></ul>Pay: Rs80,000.00 - Rs110,000.00 per monthWork Location: In person

Import & Banking Officer

Bank Muscat

Bank Muscat provides retail, corporate, and investment banking services across Oman.A Customer Service Officer is a frontline banking role responsible for helping customers with daily banking needs inside the branch.Core Responsibilities:Customer Support &amp; TransactionsAssist customers with:Account opening and closingDeposits and withdrawalsFund transfersCard services (ATM, debit/credit cards)Handle cash transactions accuratelyCustomer AssistanceAnswer customer inquiries about:LoansAccountsBanking products and servicesResolve basic complaints and escalate complex issuesBranch OperationsEnsure smooth daily branch operationsMaintain proper documentation and recordsFollow banking policies and proceduresSales &amp; Targets (Important in Banks)Promote Bank Muscat products:Personal loansCredit cardsSavings accountsAchieve assigned sales targets / cross-selling goalsCompliance &amp; AccuracyFollow strict banking regulations and compliance rulesEnsure accuracy in transactions and customer dataRequirements:Bachelor&rsquo;s degree (Business, Finance, Accounting, or related field)Good communication skills (English required, Arabic is an advantage)Basic computer skillsCustomer service or banking experience is a plus (but fresh graduates may apply for entry roles)Job Type: Full-timePay: From RO650.000 per monthWork Location: In person

Customer Support & Transactions

ALEXBANK

<div>
 
 Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.
 
 
 If you&rsquo;re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Duties
 
 
 
 
 
 
 <ul>
 <li>
 Assist bank customers in banking-related activities through understanding the customers&rsquo; needs and promote bank services and products.
 </li>
 <li>
 Carry out the Account opening/closing ensuring that all customers sign regulatory forms &amp; uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 
 <ul>
 <li>
 University degree.
 </li>
 <li>
 Knowledge of the Banking Services &amp; Products.
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 0-2 years of experience
 </li>
 <li>
 Passing of the bank&rsquo;s formal entry assessments and panels for this position
 </li>
 </ul>
 
 
</div>

Customer Service Officer

EGBank

<div><div>Job Accountabilities
<div>
<ul><li>Identify existing and potential non-borrowing corporate customers needs and provide them with the basic information on all Bank&rsquo;s products &amp; services.</li></ul>
<ul><li>Achieve assigned targets through promoting, selling and cross selling the bank&rsquo;s products and services to existing and prospective non-borrowing corporate customers to achieve the preset sales budget.</li></ul>
<ul><li>Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.</li></ul>
<ul><li>Ensures that all non-borrowing corporate customers profiles are updated through applying the KYC principle (Know Your Customers)</li></ul>
<ul><li>Receives requests from the Trade Finance department (LCs, LGs, IDCs&hellip; etc.) and executes the required task in a timely manner within the agreed TAT</li></ul>
<ul><li>Contact and update the non-borrowing corporate customers on their delivery items (Certificates, Cheque books &hellip;. etc.) and returned ones when needed.</li></ul>
<ul><li>Review daily inflows / outflows of the assigned portfolio to retain non-borrowing corporate clients and avoid losing funds.</li></ul>
</div>
Qualifications and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Commerce, Business Administration, Accounting or its equivalence.</li>
<li>Corporate Service Officer: 0 to 2 years of experience in customer service or any related field of work, banking experience is a plus</li>
<li>Senior Corporate Services Officer: 3 to 5 years of experience in customer service or any related field of work, banking experience is a must.</li>
</ul>
Skills:
<ul>
<li>Excellent command of English and Arabic languages (written and spoken)
</li><li>Excellent communication and Interpersonal skills
</li><li>Good Basic Selling skills for Service Officers and Advanced Selling skills for Senior Service Officers</li>
<li>Full awareness of the Bank&rsquo;s products and services</li>
<li>Excellent planning and organizing skills</li>
<li>Good awareness with external market trends and competition</li>
<li>Good Computer Skills</li>
<li>Good Analytical and Problem solving techniques</li></ul></div></div>

Corporate Service Officer-Corporate Service Senior Officer (3903)

Projecttech

<div><div><div><div>Location : Riyadh, Saudi Arabia
 
Industry: Financial Services
Availability: Immediate
Role Overview :
We are looking for a strategic and results-driven Chief Financial Officer (CFO) to lead the financial management of our organization in Riyadh. The ideal candidate will have at least 5 years of experience in the banking or financial sector, with expertise in financial planning, risk management, regulatory compliance, and performance optimization.
Key Responsibilities
<ul><li>Oversee the bank&rsquo;s financial operations, including budgeting, forecasting, reporting, and analysis.</li>
<li>Develop and implement financial strategies to support organizational growth and profitability.</li>
<li>Ensure compliance with Saudi Arabian banking regulations, corporate governance standards, and internal policies.</li>
<li>Lead financial risk management, including liquidity, credit, and market risk assessments.</li>
<li>Provide strategic financial guidance to the CEO and executive leadership team.</li>
<li>Monitor and evaluate financial performance and operational efficiency across departments.</li>
<li>Manage investor relations, funding strategies, and capital structure optimization.</li>
<li>Lead, mentor, and develop the finance team to achieve departmental and organizational objectives.</li>
</ul>Required Profile
<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Economics, or a related field (Master&rsquo;s or CPA/CFA preferred).</li>
<li>5+ years of experience in senior financial roles within the banking or financial services sector.</li>
<li>Strong knowledge of banking regulations, financial reporting standards, and risk management.</li>
<li>Proven leadership, strategic planning, and decision-making skills.</li>
<li>Excellent analytical, communication, and interpersonal abilities.</li>
<li>Experience with financial software, ERP systems, and advanced reporting tools.</li>
</ul></div><div><div><div><div>Job Category: Financial Services
</div><div>Job Type: Management
</div><div>Job Location: Riyadh Saudi Arabia</div></div></div></div></div></div></div>

Chief Financial Officer (CFO) (J26-036)

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