banquet director

Marriott International

<div>Additional Information 
Job Number26016921 
Job CategoryEvent Management 
LocationBengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India, 560066 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Directs and motivates banquet team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone servicing the event. Identifies training opportunities and plans a strategy to accomplish goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Services Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures.</li></ul>
<ul><li>Maintains established sanitation levels.</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet team.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</li></ul>
<ul><li>Acts as a liaison to the kitchen staff.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Monitors progress and leads discussion with staff each period.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Banquet Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26020948
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Banquet Operations
 
 
 
 <ul>
 <li>
 Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
 </li>
 <li>
 Applies knowledge of all laws, as they relate to an event.
 </li>
 <li>
 Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
 </li>
 <li>
 Adheres to and reinforces all standards, policies, and procedures.
 </li>
 <li>
 Maintains established sanitation levels.
 </li>
 <li>
 Manages departmental inventories and maintains equipment.
 </li>
 <li>
 Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
 </li>
 <li>
 Schedules banquet service staff to forecast and service standards, while maximizing profits.
 </li>
 <li>
 Assists team in developing lasting relationships with groups to retain business and increase growth.
 
 
 </li>
 </ul>
 
 Participating in and Leading Banquet Teams
 
 
 
 <ul>
 <li>
 Sets goals and delegates tasks to improve departmental performance.
 </li>
 <li>
 Conducts monthly department meetings with the Banquet team.
 </li>
 <li>
 Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
 </li>
 <li>
 Acts as a liaison to the kitchen staff.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 
 
 </li>
 </ul>
 
 Ensuring and Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Ensures employees understand expectations and parameters.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Reviews comment cards and guest satisfaction results with employees.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Monitors progress and leads discussion with staff each period.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans.
 </li>
 <li>
 Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
 </li>
 <li>
 Attends and participates in all pertinent meetings.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Banquet Operation Manager

<div>Additional Information 
Job Number26014954 
Job CategoryEvent Management 
LocationThe Red Sea EDITION, Shura Island, Hanak, Saudi Arabia, Saudi Arabia, 48313 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures.</li></ul>
<ul><li>Maintains established sanitation levels.</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet team.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</li></ul>
<ul><li>Acts as a liaison to the kitchen staff.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Monitors progress and leads discussion with staff each period.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. 
<div>
 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.</div><div>
 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

<div>Additional Information 
Job Number26020948 
Job CategoryEvent Management 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures.</li></ul>
<ul><li>Maintains established sanitation levels.</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet team.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</li></ul>
<ul><li>Acts as a liaison to the kitchen staff.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Monitors progress and leads discussion with staff each period.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

<div>Additional Information 
Job Number26015354 
Job CategoryEvent Management 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Uses banquet beverage &ldquo;Use&rdquo; records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Ensures accurate customer billing for banquet events.</li></ul>
<ul><li>Ensures coordination and execution throughout the event.</li></ul>
<ul><li>Attends pre-conference meetings to ensure specifications of the group event are well executed.</li></ul>
<ul><li>Ensures function space and corresponding heart of the house areas are cleaned and maintained.</li></ul>
<ul><li>Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</li></ul> 
Leading Banquet Team
<ul><li>Attends and participates in all pertinent meetings.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul>
<ul><li>Leads discussions to review scheduled events and proactively avoid service challenges and failures.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 
Managing Profitability
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Anticipates guests' needs and responds promptly.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Monitors and manages the payroll function.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Effectively schedules to business demands and for tracking of employee time and attendance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Provides additional training to employees of other departments when additional assistance is needed for larger functions.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Dir-Banquet Operations

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26015354
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Banquet Operations
 
 
 
 <ul>
 <li>
 Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
 </li>
 <li>
 Applies knowledge of all laws, as they relate to an event.
 </li>
 <li>
 Uses banquet beverage &ldquo;Use&rdquo; records to control liquor costs and manage the banquet beverage perpetual inventory.
 </li>
 <li>
 Ensures accurate customer billing for banquet events.
 </li>
 <li>
 Ensures coordination and execution throughout the event.
 </li>
 <li>
 Attends pre-conference meetings to ensure specifications of the group event are well executed.
 </li>
 <li>
 Ensures function space and corresponding heart of the house areas are cleaned and maintained.
 </li>
 <li>
 Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
 
 
 </li>
 </ul>
 
 Leading Banquet Team
 
 
 
 <ul>
 <li>
 Attends and participates in all pertinent meetings.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 </li>
 <li>
 Leads discussions to review scheduled events and proactively avoid service challenges and failures.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Assists team in developing lasting relationships with groups to retain business and increase growth.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Anticipates guests' needs and responds promptly.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently.
 </li>
 <li>
 Monitors and manages the payroll function.
 </li>
 <li>
 Schedules banquet service staff to forecast and service standards, while maximizing profits.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Effectively schedules to business demands and for tracking of employee time and attendance.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Strives to improve employee retention.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Sets goals and delegates tasks to improve departmental performance.
 </li>
 <li>
 Provides additional training to employees of other departments when additional assistance is needed for larger functions.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26012092
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 
 YOUR LEGACY STARTS WITH US
 
 
 
 At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
 
 
 
 FIND PURPOSE IN YOUR PASSION
 
 
 
 At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
 
 
 Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
 
 
 A rewarding career within one of the most recognized and prestigious luxury brands in the world.
 
 
 Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
 
 
 Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
 
 
 Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
 
 
 A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
 
 
 <ul>
 <li>
 Exclusive training and leadership development programs
 </li>
 <li>
 Recognition and rewards for exceptional service
 </li>
 <li>
 Preferential Members Rates at Marriott Hotels Globally
 </li>
 <li>
 Dining &amp; Wellness discounts for your family and you
 </li>
 <li>
 Medical Insurance Coverage
 </li>
 <li>
 An HR team dedicated to your success and wellbeing
 
 
 </li>
 </ul>
 
 OUR EXPECTATIONS FROM THE ROLE:
 
 
 
 Accountable for the overall success of the Banquets Department. Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Banquet Operations
 
 
 
 <ul>
 <li>
 Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
 </li>
 <li>
 Applies knowledge of all laws, as they relate to an event.
 </li>
 <li>
 Uses banquet beverage &ldquo;Use&rdquo; records to control liquor costs and manage the banquet beverage perpetual inventory.
 </li>
 <li>
 Ensures accurate customer billing for banquet events.
 </li>
 <li>
 Ensures coordination and execution throughout the event.
 </li>
 <li>
 Attends pre-conference meetings to ensure specifications of the group event are well executed.
 
 
 </li>
 </ul>
 
 Leading Banquet Team
 
 
 
 <ul>
 <li>
 Attends and participates in all pertinent meetings.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 </li>
 <li>
 Leads discussions to review scheduled events and proactively avoid service challenges and failures.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Assists team in developing lasting relationships with groups to retain business and increase growth.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Anticipates guests' needs and responds promptly.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently.
 </li>
 <li>
 Monitors and manages the payroll function.
 </li>
 <li>
 Schedules banquet service staff to forecast and service standards, while maximizing profits.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Effectively schedules to business demands and for tracking of employee time and attendance.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Strives to improve employee retention.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Sets goals and delegates tasks to improve departmental performance.
 </li>
 <li>
 Provides additional training to employees of other departments when additional assistance is needed for larger functions.
 
 
 </li>
 </ul>
 In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Banquets

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