banquet director

Accor

<div>Company Description 
Company Description
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
To manage Banqueting operations to maximize guest satisfaction and department profits.<ul><li>
Set periodical Banquets budget &amp; forecast and analyze monthly P&amp;L reports</li><li>
Develop and maintain all staff training programs</li><li>
Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service</li><li>
To recruit and select Banquet employees</li><li>
Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors</li><li>
Assume responsibility for shift supervisory duties on a regular basis, especially with VIP and &quot;at cost&quot; functions</li><li>
Coordinate the needs of the Catering department with the managers of interrelated departments</li><li>
Inspect Banquet Servers&rsquo; work assignments and supervise the standards of all function rooms and adjacent public areas</li><li>
Follow established Accounting procedures, e.g. prepare payroll and gratuity reports</li><li>
Maintain all public areas to be presentable with specific set-ups at all times</li><li>
Maintain the inventory stock of all equipment on and off the property</li><li>
Post all contracted function sheets and give instructions to Assistants, Servers and all staff to ensure the success of the function</li><li>
Conduct monthly departmental meetings to provide information to the banquet staff, obtain staff feedback, and provide a regular forum for department communication</li><li>
Constantly monitor Banquet staff's appearance, attitude and degree of professionalism</li><li>
Implement safety and emergency procedures when necessary</li><li>
Consistently follow and implement HACCP policies and procedures</li><li>
Manage organization and cleanliness of departmental areas by conducting weekly walk-through with the Hygiene Manager, Housekeeping, and the Engineering Department</li><li>
Assist F&amp;B Outlets in their operations during peak times as needed</li></ul> 

Qualifications 
<ul><li>
Excellent reading, writing, and oral proficiency in English</li><li>
Experienced in all aspects of banquet service, especially in local function styles</li><li>
Strong leadership, interpersonal, and training skills; sound human resources management capabilities to motivate employees to work as a team</li><li>
Strong multi-tasking skills, attention to detail, self-discipline, and initiative</li><li>
College education, hotel or business administration degree preferred</li><li>
Minimum 2 years in a similar role in the hotel industry</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Banquet Director - Raffles & Fairmont the Red Sea

Busch Group

Position Summary: 
The Banquet Manager oversees all aspects of banquet operations within the hotel, including event setup, food and beverage presentation, service execution, and post-event breakdown. This role ensures all events are executed to the highest standards, exceed guest expectations, comply with legal and safety regulations, and remain within budget.
 
Primary Responsibilities: 
1. Team Leadership & Supervision
 <ul>
<li>Manages banquet supervisors and staff, providing leadership, training, performance evaluations, and disciplinary actions.</li>
<li>Ensures team compliance with company policies and applicable laws.</li>
<li>Participates in hiring, scheduling, and staff development.</li>
</ul>
2. Operational Oversight
 <ul>
<li>Oversees daily banquet operations to ensure high standards of service, presentation, and guest experience.</li>
<li>Ensures timely and accurate event setups, service execution, and breakdowns.</li>
<li>Adjusts staffing levels to meet business needs efficiently.</li>
</ul>
3. Financial Performance
 <ul>
<li>Achieves revenue goals while controlling labor and operational expenses.</li>
<li>Reviews forecasts, cost, and revenue reports to inform decisions that drive profitability.</li>
<li>Ensures accurate billing, cost control, portion control, and minimizes waste.</li>
</ul>
4. Guest Satisfaction
 <ul>
<li>Actively engages with guests during events to ensure service excellence.</li>
<li>Handles guest concerns promptly and professionally.</li>
<li>Continuously seeks feedback and implements improvements.</li>
</ul>
5. Inventory & Facility Management
 <ul>
<li>Maintains clean and well-organized banquet areas.</li>
<li>Oversees inventory of supplies and equipment; places orders as needed.</li>
<li>Coordinates with maintenance to ensure equipment is safe and functional.</li>
</ul>
6. Policy & Procedure Compliance
 <ul>
<li>Ensures adherence to standard operating procedures (SOPs), health codes, and company policies.</li>
<li>Assists in developing and updating department policies and procedures.</li>
<li>Attends management meetings to align on goals and operational standards.</li>
</ul>
7. Safety & Compliance
 <ul>
<li>Enforces all food handling, alcohol service, and safety regulations (including PPE and HAZMAT protocols).</li>
<li>Responds promptly to safety issues and emergencies.</li>
<li>Maintains up-to-date knowledge of OSHA regulations and food safety standards.</li>
</ul>
8. Attendance & Reliability
 <ul>
<li>Consistently reports to work on time and maintains a dependable attendance record.</li>
</ul>
Additional Responsibilities: 
<ul>
<li>Conducts pre-shift meetings to review banquet details, service expectations, and special requirements.</li>
<li>Coordinates special equipment and setup needs.</li>
<li>Ensures responsible alcohol service; monitors guest behavior and escalates issues when necessary.</li>
<li>Reports and follows up on any unusual incidents or guest complaints.</li>
<li>Performs additional duties as needed to support banquet and hotel operations.</li>
</ul>
Qualifications: 
<ul>
<li>High school diploma or GED required.</li>
<li>Minimum of 2 years’ management experience in a high-volume banquet or hospitality setting.</li>
<li>Solid understanding of banquet service standards, guest relations, and event execution.</li>
<li>Proven leadership, training, and team-building skills.</li>
<li>Strong verbal and written communication abilities; bilingual in English and Spanish is a plus.</li>
<li>Excellent organizational and problem-solving skills.</li>
<li>Ability to work under pressure, multitask, and meet deadlines.</li>
<li>Proficient in basic math and computer systems used in hotel operations.</li>
<li>Must be at least 21 years old.</li>
<li>TIPS® alcohol certification and valid Food Handler Card (or ability to obtain within 30 days of hire).</li>
<li>Flexible schedule required, including nights, weekends, holidays, and alternate shifts.</li>
<li>Professional appearance and demeanor required.</li>
</ul>
Physical & Working Conditions: 
<ul>
<li>Must be able to stand and walk for long periods and work at a fast pace.</li>
<li>Regularly lifts and carries items up to 50 lbs.</li>
<li>Exposure to hot and cold environments, cleaning chemicals, and kitchen equipment.</li>
<li>Works in both indoor and outdoor settings, sometimes in extreme temperatures.</li>
<li>Must navigate crowded or narrow spaces in dining and kitchen areas.</li>
<li>Requires hearing, speaking, and visual acuity for guest service and operational accuracy.</li>
</ul>
Note: 
This job description is not all-inclusive. Duties may change based on business needs. Management reserves the right to modify responsibilities and make reasonable accommodations for qualified individuals.

Banquet Manager

The Meritage Resort and Spa

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose:
 
 
 
 As a Banquet Opertaions Manager, you will oversee and coordinate all aspects of banquet operations, ensuring flawless execution of events, from conferences to weddings. Your leadership and organizational skills will be key in delivering exceptional service, managing staff, and collaborating with clients to ensure their vision is brought to life
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage and supervise banquet operations, ensuring events are executed flawlessly from start to finish.
 </li>
 <li>
 Work closely with clients to understand their event needs and provide tailored service to exceed expectations.
 </li>
 <li>
 Coordinate with kitchen, catering, and other departments to ensure smooth and efficient event operations.
 </li>
 <li>
 Oversee banquet setup, including d&eacute;cor, seating arrangements, and audio-visual needs.
 </li>
 <li>
 Supervise and train banquet staff, ensuring adherence to service standards and operational procedures.
 </li>
 <li>
 Ensure timely and efficient service during events, maintaining high standards of hospitality.
 </li>
 <li>
 Handle client inquiries, requests, and concerns professionally and promptly.
 </li>
 <li>
 Monitor inventory levels of banquet equipment and supplies, ensuring adequate stock is available for events.
 </li>
 <li>
 Manage budgets and control costs while maintaining high levels of guest satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 Proven experience as a Banquet Manager or in a similar role in the hospitality industry.
 </li>
 <li>
 Strong leadership, communication, and organizational skills.
 </li>
 <li>
 Exceptional attention to detail and ability to manage multiple events simultaneously.
 </li>
 <li>
 Knowledge of food and beverage operations, event planning, and customer service.
 </li>
 <li>
 Ability to work under pressure and adapt to changing event requirements.
 </li>
 <li>
 Flexible schedule, including the ability to work evenings, weekends, and holidays as required.
 </li>
 <li>
 Proficiency in MS Office and event management software.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The Ned Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Banquet Operations Manager!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>

Banquet Operations Manager

Hilton

<div>Banquet Manager
A Banquet Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand. 
 
 
What will I be doing? 
As a Banquet Manager, you are responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banquet Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage all Banquets/Events</li>
<li>Maintain exceptional levels of customer service</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Propose ideas to build the range and quality of Conference and Banqueting operations</li>
<li>Optimise sales and contain costs, identifying any areas for action</li>
<li>Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Ensure staffing levels meet business demands</li>
<li>Ensure training is carried out on an ongoing basis</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Banquet team</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>What are we looking for? 
A Banquet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Strong knowledge of hotel/leisure/service sector</li>
<li>Record of success in Conference and Banqueting operations, specifically the ability to deliver profit, control costs, and build customer loyalty</li>
<li>Exceptional communication skills</li>
<li>Exceptional leadership skills to create a winning team</li>
<li>Conference and Banqueting Operations experience in a managerial position in hotel/Events Centre</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Degree or diploma in Hotel Management or equivalent</li>
<li>Passion for delivering exceptional levels of guest service</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose:
 
 
 
 As the Director of Banqueting, you will be responsible for overseeing all aspects of our banqueting and events operations. You will lead a passionate team to ensure every event is flawlessly executed, delivering elevated guest experiences that reflect our brand&rsquo;s prestige. This role requires strong leadership, operational acumen, and a passion for hospitality at the highest level.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Lead the planning and execution of all banqueting functions, ensuring luxury standards are met or exceeded.
 </li>
 <li>
 Collaborate closely with Sales, Culinary, and F&amp;B teams to tailor each event to client expectations.
 </li>
 <li>
 Manage the banqueting team, including recruitment, training, scheduling, and performance evaluation.
 </li>
 <li>
 Drive operational efficiency and cost control while maintaining impeccable service quality.
 </li>
 <li>
 Ensure compliance with health, safety, and hygiene regulations.
 </li>
 <li>
 Build strong relationships with VIP clients, event planners, and corporate partners.
 </li>
 <li>
 Innovate and elevate banquet offerings in line with market trends and guest feedback.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 Minimum 5 years of leadership experience in luxury hotel banqueting or high-end event operations.
 </li>
 <li>
 Proven track record in managing large-scale events with impeccable attention to detail.
 </li>
 <li>
 Exceptional interpersonal and communication skills.
 </li>
 <li>
 Strong financial acumen and experience managing budgets and forecasts.
 </li>
 <li>
 High level of professionalism, discretion, and service excellence.
 </li>
 <li>
 Fluent in English; additional languages are a plus.
 </li>
 <li>
 Flexible schedule, including evenings, weekends, and holidays as required.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The Ned Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Director of Banqueting!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>

Director of Banqueting

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