banquet director

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 The Assistant Banquet Director supports the Director of Banquets in overseeing the banquet and events operations, ensuring exceptional service delivery and operational excellence. This role plays a critical part in executing departmental strategies, driving the performance of the banquet team, and aligning daily operations with the broader vision for guest experience and revenue growth.
 
 
 Key responsibilities include assisting in the achievement of banquet-specific revenue and profitability goals, maintaining superior standards of service and presentation, supporting cost control and expense management initiatives, and fostering a collaborative, high-performing team culture. The Assistant Banquet Director contributes actively to the recruitment, development, and retention of talented banquet professionals, while encouraging creativity and innovation in event execution and setup. This position ensures operational consistency, guest satisfaction, and the continued success and reputation of the hotel's banquet and events offerings.
 
 
 
 OVERSEEING DAILY OPERATIONS AND ACHIEVING TARGETS
 
 
 
 <ul>
 <li>
 Supports the strategic direction of the banquet and events division in coordination with the Director of Banquets, Managing Director, Hotel Manager, Executive Assistant Manager &ndash; F&amp;B, and Executive Chef.
 </li>
 <li>
 Assists in defining and assigning operational responsibilities for banquet setup, service delivery, and post-event follow-up, ensuring clear communication with team members.
 </li>
 <li>
 Helps drive financial performance and improve operational efficiency within the banquet department through proactive support and hands-on supervision.
 </li>
 <li>
 Contributes to the preparation and monitoring of banquet revenue goals, event forecasts, and expense budgets; provides input and recommends operational adjustments when required.
 </li>
 <li>
 Reviews daily and monthly financial performance reports to identify trends and opportunities for improvement, proposing corrective actions to the Director of Banquets.
 </li>
 <li>
 Tracks market trends related to banquet offerings, providing recommendations to ensure menu and event styles remain competitive and appealing to guests.
 </li>
 <li>
 Oversees banquet inventory control, assists in monthly reconciliations, and ensures accurate tracking of supplies and equipment.
 </li>
 <li>
 Works alongside the Executive Assistant Manager &ndash; F&amp;B and Executive Chef to support food cost control initiatives specific to banquet operations.
 </li>
 <li>
 Coordinates with the Finance Department to help maintain compliance with financial policies, procurement guidelines, and inventory systems.
 </li>
 <li>
 Ensures banquet service standards are met at every function, supporting a consistent and high-quality guest experience.
 </li>
 <li>
 Conducts daily inspections of banquet venues and back-of-house areas to identify and resolve operational issues promptly.
 </li>
 <li>
 Monitors food and beverage quality, presentation, and service standards during banquet events, ensuring consistency and guest satisfaction.
 </li>
 <li>
 Promotes creativity and innovation in banquet themes and event setups, contributing to memorable guest experiences.
 </li>
 <li>
 Ensures team adherence to hygiene (HACCP/Food Safety), fire safety, and emergency procedures during all event operations.
 </li>
 <li>
 Assists in interpreting daily banquet financial summaries and supports data-driven decision-making within the department.
 </li>
 <li>
 Facilitates communication between banquet staff and executive leadership by sharing key updates and aligning operational goals.
 </li>
 <li>
 Leads or participates in pre-shift briefings, monthly departmental meetings, and event planning sessions to support team coordination.
 </li>
 <li>
 Participates in leadership meetings, including Department Head Briefings and P&amp;L reviews, as assigned by the Director of Banquets.
 </li>
 <li>
 Monitors and maintains controls over requisitions, purchase orders, and inventory usage for banquet operations.
 </li>
 <li>
 Assists in managing food and beverage costs, ensuring alignment with budgetary and profitability targets.
 </li>
 <li>
 Interacts with clients and event attendees to gather feedback, support issue resolution, and contribute to guest retention and satisfaction.
 </li>
 <li>
 Oversees scheduling of casual labor and reviews banquet overtime requests, ensuring alignment with staffing budgets and operational needs.
 
 
 </li>
 </ul>
 
 MARKETING PLAN AND REVENUE MANAGEMENT
 
 
 
 <ul>
 <li>
 Collaborates with the Sales &amp; Marketing team to support initiatives that enhance visibility and media exposure of banquet and event services across local and international platforms.
 </li>
 <li>
 Assists in preparing accurate forecasts related to banquet and catering financial performance, ensuring alignment with departmental goals.
 </li>
 <li>
 Monitors and helps control operational expenses in banquet services, focusing on cost-efficiency while maintaining high service standards and guest satisfaction.
 </li>
 <li>
 Partners with the Finance team to regularly review banquet financial results and supports the implementation of corrective actions when performance variances occur.
 </li>
 <li>
 Provides input into the development of departmental budgets, forecasts, and capital expenditure (CAPEX) plans for the banquet division.
 </li>
 <li>
 Supports the review of monthly P&amp;L statements, contributing data and commentary to the Director of Banquets or Hotel Management team as needed.
 </li>
 <li>
 Assists in tracking and evaluating banquet business strategies, monitoring progress toward key performance targets and operational benchmarks.
 </li>
 <li>
 Works closely with the Executive Assistant Manager &ndash; F&amp;B, Executive Chef, and Hotel leadership to contribute to the annual banquet promotional calendar and menu planning.
 </li>
 <li>
 Evaluates current banquet service models and processes, offering suggestions to enhance service efficiency, operational flow, and overall guest experience.
 </li>
 <li>
 Contributes to publicity efforts aimed at maintaining and strengthening the banquet department's reputation and market presence.
 </li>
 <li>
 Supports the Marketing team in the execution of promotional campaigns and event packages designed to boost banquet sales and bookings.
 </li>
 <li>
 Assists the Director of Banquets in staff recruitment, onboarding, and training, while helping oversee task assignments, performance evaluations, recognition programs, and professional conduct within the banquet team.
 </li>
 <li>
 Helps resolve guest and employee concerns promptly and in accordance with hotel policies, upholding service excellence and operational professionalism.
 
 
 </li>
 </ul>
 
 Management and Leadership
 
 
 
 <ul>
 <li>
 Is a mentor and role model
 </li>
 <li>
 Brings proactive, innovative thinking with strong knowledge of food &amp; beverage operations and evolving market trends relevant to banquet and event services.
 </li>
 <li>
 Provides hands-on leadership by actively supporting banquet operations during key events and service periods to ensure smooth execution and guest satisfaction.
 </li>
 <li>
 Supports and motivates the team to consistently uphold service standards through a collaborative leadership approach; facilitates regular team briefings, training sessions, and skills assessments to drive continuous improvement.
 </li>
 <li>
 Fosters a positive team culture focused on achieving departmental goals and promoting strong collaboration across all banquet roles.
 </li>
 <li>
 Participates in the performance management process by coaching team members, identifying talent for development, and addressing performance concerns promptly and constructively.
 </li>
 <li>
 Demonstrates cultural sensitivity and emotional intelligence when supporting team members, ensuring fairness, transparency, and empathy in all interactions.
 </li>
 <li>
 Assists in coaching and preparing banquet supervisors and managers for career advancement within a 12&ndash;24 month development timeline.
 </li>
 <li>
 Monitors colleague performance to ensure adherence to hotel policies, SOPs, and service protocols, taking corrective action where necessary.
 </li>
 <li>
 Upholds the highest standards of professional conduct, discipline, and ethical behavior within the department, fostering a respectful and motivated work environment.
 </li>
 <li>
 Regularly observes team members' grooming, punctuality, and on-the-job behavior to ensure brand standards are met.
 </li>
 <li>
 Collects performance feedback from banquet managers and provides direct input based on personal observation to support staff development and accountability.
 </li>
 <li>
 Participates in conducting formal performance appraisals, and, when required, assists with executing disciplinary procedures in accordance with hotel policies.
 </li>
 <li>
 Helps maintain a safe and secure environment for both guests and banquet staff during all functions and event operations.
 </li>
 <li>
 Supports recruitment activities for the banquet division, helping to identify, interview, and onboard high-potential candidates.
 </li>
 <li>
 Ensures all banquet staff consistently adhere to Raffles &amp; Fairmont grooming, hygiene, and presentation standards.
 
 
 </li>
 </ul>
 
 TRAINING, LEARNING AND DEVELOPMENT OF THE TEAM
 
 
 
 <ul>
 <li>
 Streamlines all training requirements and ensures that managers properly co-ordinate all arrangements for proper execution of instructions
 </li>
 <li>
 Ensures that colleagues are aware of hotel rules and regulations
 </li>
 <li>
 Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene
 </li>
 <li>
 Follows and monitors departmental training plan and calendar
 </li>
 <li>
 Works closely with F&amp;B Departmental Trainer to retain, develop and motivate team members
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Profile
 
 
 
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Hospitality Management or a relevant discipline
 </li>
 <li>
 8+ years of experience in luxury hotels or resorts, leading large-capacity banquet events and outside catering services
 </li>
 <li>
 Prior work experience in Middle East is essential
 </li>
 <li>
 Accustomed to and comfortable with media exposure
 </li>
 <li>
 Strong working knowledge of Microsoft Office
 </li>
 <li>
 Fluency in English language is required; Due to the nature of the role, fluency in Arabic language is essential
 </li>
 <li>
 Thrives in large scale operation and high-volume operation
 </li>
 <li>
 Enjoys working in multi-cultural environment
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Extrovert, sociable, and avid representing Food &amp; Beverage and the Raffles &amp; Fairmont brands
 </li>
 <li>
 Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders
 </li>
 <li>
 Service oriented with an eye for details, passion and innovative for Food &amp; Beverage
 </li>
 <li>
 Ability to work effectively and contribute in a team across divisional borders
 </li>
 <li>
 Good presentation and influencing skills
 </li>
 <li>
 Able to work and thrive within a culturally diverse environment
 </li>
 <li>
 Flexible and able to embrace and respond to change effectively
 </li>
 <li>
 Ability to work independently and has good initiative in dynamic environment
 </li>
 <li>
 Self-motivated and energetic, able to set priorities
 </li>
 <li>
 Flexible and adaptable to different working locations
 </li>
 <li>
 Inspiring and people person
 </li>
 <li>
 Commitment to professional values &ndash; brand conscious
 </li>
 <li>
 Visionary - able to lead the team to continuous improvement
 </li>
 <li>
 Innovates and sets trends
 </li>
 <li>
 Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride
 </li>
 <li>
 Builds strong rapport and coordinated approach
 </li>
 </ul>
</div>

Assistant Banquet Director

Hilton

<div>Conference and Banqueting Director/Manager
A Conference and Banquet Director is responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience while ensuring department targets are met. 
 
 
What will I be doing? 
As a Conference and Banquet Director, you are responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Banquet Director will also be required to set budgets and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Oversee and manage all Conference and Banqueting operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Ensure compliance of brand standards</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Aware of trends and propose ideas to build the range and quality of Conference and Banquet</li>
<li>Optimise sales and contain costs, identifying any areas for action</li>
<li>Set achievable budgets and other short- and long-term functional goals</li>
<li>Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Front Office team</li></ul>
What are we looking for? 
A Conference and Banquet Operations Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Strong knowledge of hotel/leisure/service sector</li>
<li>Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty</li>
<li>Exceptional communication skills</li>
<li>Exceptional leadership skills to create a winning team</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar</li>
<li>Degree or diploma in Hotel Management or equivalent</li>
<li>Passion for delivering exceptional levels of guest service</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Conference and Banqueting Director/Manager

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader">BANQUET COORDINATOR</h1><div>
The Ned Doha<div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><div> 
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. 
Job Purpose:
The Banquet Coordinator will act as the key link between clients and hotel operations, ensuring all banquet events run smoothly and exceed guest expectations. Ideal candidates will have hands-on experience in Food &amp; Beverage service, with a deep understanding of hospitality standards, guest service, and event logistics. 
Responsibilities:<ul><li>
Plan, organize, and coordinate all banquet functions from start to finish</li><li>
Communicate with clients to gather event details, preferences, and special requests</li><li>
Prepare and distribute detailed Banquet Event Orders (BEOs)</li><li>
Liaise closely with the kitchen and F&amp;B service teams to ensure smooth service</li><li>
Oversee banquet setups and service execution to ensure quality and consistency</li><li>
Handle last-minute changes and resolve issues promptly and professionally</li><li>
Assist in menu planning, table layouts, and event scheduling</li><li>
Provide on-site support during events to ensure everything runs according to plan</li><li>
Follow up with clients post-event for feedback and relationship-building</li></ul> 
Qualifications &amp; Competencies:<ul><li>
Minimum 2 years of experience in Food &amp; Beverage service, preferably in banquets or event operations</li><li>
Previous experience in a banquet or events coordination role is an advantage</li><li>
Excellent communication and interpersonal skills</li><li>
Strong organizational and time management abilities</li><li>
Attention to detail and a proactive approach to problem-solving</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays</li><li>
Familiarity with event software and hotel systems is a plus (POS, Adaco, os similar)</li><li>
Professional appearance and guest-focused mindset</li></ul> 
What&rsquo;s In It for you?<ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul> 
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. 
Apply today and join us! 
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</div></div>

BANQUET COORDINATOR

Marriott International

<div>Additional Information 
Job Number25129975 
Job CategoryEvent Management 
LocationSheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Directs and motivates banquet team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone servicing the event. Identifies training opportunities and plans a strategy to accomplish goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Services Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures.</li></ul>
<ul><li>Maintains established sanitation levels.</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet team.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</li></ul>
<ul><li>Acts as a liaison to the kitchen staff.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Monitors progress and leads discussion with staff each period.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Banquet Manager

Driftwood Hospitality Management

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
 
JOB SUMMARY
 Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner.
 
ESSENTIAL JOB FUNCTIONS
 This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
 <ul>
<li>Check server and houseperson BEOs to ensure that all information is accurate.</li>
<li>Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.</li>
<li>Contact group representatives. Explain how to make contact if needed throughout the function.</li>
<li>Communicate all BEO changes to catering office and affected departments.</li>
<li>Coordinate with banquet staff set-ups, changes and time schedules for all functions.</li>
<li>Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.</li>
<li>Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.</li>
<li>Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.</li>
<li>Get banquet checks signed by clients and recap all banquet checks at end of day and turn in to Night Audit.</li>
<li>Coach and counsel associates as needed to enhance performance. When necessary, administer corrective/disciplinary actions. Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.</li>
<li>Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.</li>
<li>Adheres to all company policies and procedures.</li>
<li>Follows safety and security procedures and rules.</li>
<li>Knows department fire prevention and emergency procedures.</li>
<li>Utilizes protective equipment.</li>
<li>Reports unsafe conditions to supervisor.</li>
<li>Reports accidents, injuries, near-misses, property damage or loss to supervisor.</li>
<li>Provides for a safe work environment by following all safety and security procedures and rules.</li>
<li>All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).</li>
<li>Perform any related duties as requested by supervisor.</li>
<li>Assists other Banquet Personnel when need.</li>
</ul>
KNOWLEDGE, SKILLS & ABILITIES
 <ul>
<li>Two years of hotel banquet food/beverage service.</li>
<li>Hold a current Food Handler Card.</li>
<li>Able to process paperwork.</li>
<li>Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.</li>
<li>Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).</li>
<li>Ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests.</li>
</ul>
PHYSICAL DEMANDS
 <ul>
<li>Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.</li>
<li>Lifting thirty (30) pounds maximum.</li>
<li>Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.</li>
<li>Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.</li>
</ul>
Benefits
 <ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Disability insurance</li>
<li>Employee assistance program</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Room Discounts</li>
<li>Employee Food and Beverage Discounts</li>
</ul>
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Banquet Captain

<div>Banquet Manager - Waldorf Astoria
A Banquet Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand. 
What will I be doing? 
As a Banquet Manager, you are responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banquet Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage all Banquets/Events</li><li>
Maintain exceptional levels of customer service</li><li>
Evaluate guest satisfaction levels with a focus on continuous improvement</li><li>
Propose ideas to build the range and quality of Conference and Banqueting operations</li><li>
Optimise sales and contain costs, identifying any areas for action</li><li>
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>
Ensure staffing levels meet business demands</li><li>
Ensure training is carried out on an ongoing basis</li><li>
Ensure communication meetings are conducted and post-meeting minutes generated</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the Banquet team</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Banquet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Strong knowledge of hotel/leisure/service sector</li><li>
Record of success in Conference and Banqueting operations, specifically the ability to deliver profit, control costs, and build customer loyalty</li><li>
Exceptional communication skills</li><li>
Exceptional leadership skills to create a winning team</li><li>
Conference and Banqueting Operations experience in a managerial position in hotel/Events Centre</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Degree or diploma in Hotel Management or equivalent</li><li>
Passion for delivering exceptional levels of guest service</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Banquet Manager - Waldorf Astoria

<div>Additional Information 
Job Number25143113 
Job CategoryEvent Management 
LocationW Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures.</li></ul>
<ul><li>Maintains established sanitation levels.</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet team.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</li></ul>
<ul><li>Acts as a liaison to the kitchen staff.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Monitors progress and leads discussion with staff each period.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Banquets Manager

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