banquet manager

Ramee hotels

<p>Recruiting Banquet Manager for Ramee Dream, Dubai. Interested candidates can apply at recruitments@rameehotels.com or whatapp at 9167760618.</p><p>Requesting you to go through the job description mentioned below and if suitable open then apply. Candidates in Dubai will be preferred.</p><p>The Banquet Manager is responsible for planning, coordinating, and supervising all banquet and outside catering (ODC) operations to ensure high-quality service, customer satisfaction, and efficient execution of events. This role involves close coordination with clients, kitchen teams, service staff, and vendors to deliver seamless on-site and off-site event experiences.</p><p><b>Key Responsibilities1. Event Planning and Coordination</b></p><ul><li>Meet with clients to understand event requirements, budgets, and special requests.</li><li>Prepare detailed banquet event orders (BEOs), floor plans, and staffing plans.</li><li>Coordinate with the kitchen, sales, and housekeeping teams to ensure smooth event execution.</li><li>Survey off-site event locations for ODC setups and logistics planning.</li></ul><p><b>2. ODC (Outside Catering) Operations</b></p><ul><li>Manage all logistics for ODC events including transportation of food, equipment, and staff.</li><li>Conduct site inspections to assess power supply, water access, layout, and safety requirements.</li><li>Ensure proper loading, unloading, and setup of buffet stations, service counters, and d&eacute;cor.</li><li>Monitor food safety, hygiene, and temperature control during transportation and service.</li><li>Handle last-minute client requests, operational adjustments, and troubleshooting at off-site venues.</li></ul><p><b>3. Staff Supervision and Training</b></p><ul><li>Schedule, train, and supervise banquet captains, service staff, and on-call event teams.</li><li>Conduct pre-event briefings covering event details, service standards, and guest expectations.</li><li>Ensure staff adherence to grooming standards, safety protocols, and hospitality guidelines.</li></ul><p><b>4. Operational Management</b></p><ul><li>Ensure banquet halls and ODC setups are prepared according to client specifications.</li><li>Oversee service flow during events, including food service, bar operations, and guest management.</li><li>Manage inventories of linen, crockery, cutlery, service equipment, and ODC kits.</li><li>Coordinate with vendors for rental items such as tents, lighting, sound, or d&eacute;cor (if required).</li></ul><p><b>5. Financial and Administrative Duties</b></p><ul><li>Assist in preparing event budgets, cost estimates, and billing summaries.</li><li>Monitor food and beverage costs and control wastage.</li><li>Prepare post-event reports, feedback summaries, and improvement plans.</li><li>Ensure timely documentation, billing, and coordination with the accounts team.</li></ul><p><b>6. Guest Relations and Service Quality</b></p><ul><li>Maintain high levels of guest satisfaction by addressing requests promptly.</li><li>Manage VIP events with personalized service.</li><li>Handle complaints professionally and implement corrective actions.</li></ul><p><b>Required Skills</b></p><ul><li>Excellent communication and customer service skills</li><li>Strong leadership and team management abilities</li><li>Knowledge of F&amp;B service standards and event management</li><li>Ability to multitask and work under pressure</li><li>Strong organizational and problem-solving skills</li><li>Good understanding of food safety and hygiene standards</li><li>Willingness to work flexible hours, weekends, and holidays</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Bachelor&rsquo;s degree or diploma in Hotel Management or Hospitality</li><li>3&ndash;5 years of experience in banquet operations or event management</li><li>Experience handling ODC is highly desirable</li></ul><p><b>Reporting To:</b></p><p>Food &amp; Beverage Manager / Operations Manager</p><p>Job Type: Contract<br/>Contract length: 24 months</p><p>Pay: AED7,000.00 - AED8,000.00 per month</p>

Banquet Manager

Accor

<div><div>Company Description</div><p><br>
Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel&rsquo;s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.</p><div><br>
Job Description</div><p><br>
We are seeking an enthusiastic and detail-oriented Assistant Banquet Manager to join our dynamic team in Dubai, United Arab Emirates. As a key member of our banquet operations, you will play a crucial role in ensuring the seamless execution of events and maintaining the highest standards of service excellence.</p><ul><li>
Assist the Banquet Manager in overseeing daily banquet operations and event execution</li><li>
Collaborate with various departments to coordinate and deliver exceptional guest experiences</li><li>
Manage and motivate the banquet team, fostering a positive and productive work environment</li><li>
Ensure timely and precise setup of banquet spaces according to event specifications</li><li>
Monitor and maintain quality standards for food, beverage, and service delivery</li><li>
Assist in creating and implementing innovative banquet concepts and service ideas</li><li>
Conduct regular staff training sessions to enhance skills and maintain service standards</li><li>
Manage inventory, control costs, and optimize resource allocation for banquet operations</li><li>
Address guest concerns promptly and professionally, ensuring high levels of customer satisfaction</li><li>
Assist in scheduling and staffing to meet operational needs and budget requirements</li><li>
Ensure compliance with health, safety, and hygiene regulations in all banquet areas</li><li>
Participate in pre- and post-event briefings, providing valuable insights for continuous improvement</li><li>
Collaborate with the sales team to understand client needs and customize event offerings</li></ul><div><br>
Qualifications</div><br>
<ul><li>
Bachelor's degree in Hospitality Management, Restaurant Management, or a related field</li><li>
Minimum of 3 years of experience in food and beverage management, preferably in a luxury hotel setting</li><li>
Proven track record of leadership and team management in a banquet or events environment</li><li>
Strong problem-solving skills with the ability to make quick, effective decisions</li><li>
Excellent organizational and multitasking abilities, with a keen eye for detail</li><li>
Proficiency in Microsoft Office suite (Word, Excel, Outlook) and banquet management software</li><li>
Outstanding verbal and written communication skills</li><li>
Fluency in English; knowledge of Arabic is highly advantageous</li><li>
In-depth understanding of banquet operations, event planning, and catering services</li><li>
Thorough knowledge of food safety standards and hygiene regulations</li><li>
Experience with inventory management and cost control in a banquet setting</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays</li><li>
Customer-focused mindset with a passion for delivering exceptional guest experiences</li><li>
Adaptability to work in a fast-paced, dynamic environment</li><li>
Strong analytical skills for evaluating and improving banquet operations</li></ul><div><br>
Additional Information</div><br>
<ul><li>
Minimum 1 year of experience in the same or similar role</li><li>
Prior experience working with Opera or a related system</li><li>
Strong interpersonal and problem solving abilities</li><li>
Fluency in English, additional languages are a plus</li></ul></div>

Assistant Banquet Manager

Cedar Tree Hospitality

<p><b>BASIC FUNCTION:</b></p><p>Will be responsible for finding / expolisering new markets under / with organization, coordination, and supervision of the Director of Food &amp; Beverage with full coordination with Sales and Marketing Department, to achieve and maintain the highest standards and to maximize profitability. to comply with all the Restaurant Policies.</p><p><b>MAIN DUTIES:-</b></p><p>1. Assists in the Banqueting Sales daily activities.</p><p>2. Working hand on hand with the Sales and Marketing to solicit and develop corporate business in the prescribed corporate accounts and to sell Cedar Tree Restaurants on all sales calls.</p><p>3. Maintains contact with accounts through personal (visits) sales calls and written communication.</p><p>4. All leads and queries must be properly followed up and correct information passed on within 24 hours of receipt the request.</p><p>5. Follow up on all group requests along with the Group Coordinator or Banquets coordinator when no room nights are attached to the booking.</p><p>6. Maintain a close working relationship with the Front Office Manager, Reservations Department, Guest Relations and Sales &amp; Marketing Department to maximize and direct sales efforts.</p><p>7. Attends major F&amp;B and Sales and Marketing related functions within the restaurant.</p><p>8. Provide up-to-date call reports on all company visits with full account penetration information given to the Director of Operations on a weekly basis from Fidelio reports.</p><p>9. Maintain and update all filing with base date using central filing system, call reports and trace systems with respective accounts on Fidelio.</p><p>10. Establishes and continuously updates mailing lists.</p><p>11. Be aware of traditional high and low seasons, react and contract accordingly and be proactive.</p><p>12. Responsible for the execution of the special events agenda</p><p>13. Regularly monitor performance against set targets and be able to identify different source offices.</p><p>14. To execute restaurant programs and policies to ensure compliance with the Cedar Tree methods of work, control, standards, policies and procedures.</p><p>15. Responsible for contacting organizations (corporate and Government) &amp; associations and commercial companies in order to establish contacts.</p><p>16. To ensure that the Banquet departments Sales efforts are maximized and that the functions themselves achieve the highest level of service and facilities.</p><p>17. To meet and exceed the Banquet monthly and yearly targets.</p><p>18. Provide beneficial feedback to the Director of Operations in order to achieve set goals and office procedure.</p><p>19. Follow-up and assist the Credit department on establishing Credit Facilities and billing on accounts.</p><p>20. Implement all Food and Beverage action plans related to the individual market segment as outlined in the business plan.</p><p>21. Meets with function group leaders to determine last minute changes and discuss various set-up arrangements.</p><p>22. Supervises and instructs personnel in setting up a function room to the desired specifications.</p><p>23. Assists in scheduling banquets, parties, services team coverage &hellip;etc.</p><p>24. Performs any other duties which may be allocated from time to time.</p><p>Job Type: Full-time</p><p>Pay: AED8,000.00 - AED15,000.00 per month</p>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25184676<br>
<b>Job Category</b>Event Management<br>
<b>Location</b>Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; experienced (1 &ndash; 2 years of experience) in the event management or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Event Logistics and Operations</b></p>
<ul><li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li></ul>
<ul><li>Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.</li></ul>
<ul><li>Adheres to all standards, policies, and procedures.</li></ul>
<ul><li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li></ul>
<ul><li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li></ul>
<ul><li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.</li></ul>
<ul><li>Uses his/her judgment to integrate current trends in event management and event design.</li></ul>
<ul><li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li></ul>
<ul><li>Participates in customer site inspections and assists with the sales process as necessary.</li></ul>
<ul><li>Performs other duties as assigned to meet business needs.</li></ul>
<ul><li>Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner&rsquo;s experience.</li></ul><p><br>
</p><p><b>Ensuring and Providing Exceptional Customer Service</b></p>
<ul><li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li></ul>
<ul><li>Makes presence known to customer at all times during this process.</li></ul>
<ul><li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li></ul>
<ul><li>Follows up with customer post-event.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Uses personal judgment and expertise to enhance the customer experience.</li></ul>
<ul><li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li></ul>
<ul><li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Ensures hourly employees understand expectations and parameters for event activities.</li></ul><p><br>
</p><p><b>Leading Event Management Teams</b></p>
<ul><li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li></ul>
<ul><li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li></ul>
<ul><li>Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</li></ul><p><br>
</p><p><b>Supporting and Coordinating with the Sales and Marketing Function</b></p>
<ul><li>Assists in the sales process and revenue forecasting for customer groups.</li></ul>
<ul><li>Up-sells products and services throughout the event process.</li></ul>
<ul><li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li></ul><p><br>
</p><p><b>Conducting Human Resources Activities</b></p>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Assists in the development and implementation of corrective action plans.</li></ul>
<ul><li>Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li></ul>
<ul><li>Works with the property staff and customers to address operational challenges associated with his/her group.</li></ul>
<ul><li>Performs other duties as assigned to meet business needs.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Marriott Hotels Resorts

Description <p>Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.</p> Candidate Profile <p><strong>Education and Experience</strong></p> <p>High school diploma or GED; 2 years experience in the event management food and beverage or related professional area.</p> Core Work Activities <ul> <li>Supporting Management of Department Operations and Inventories: Manages departmental inventories and assets including par levels and maintenance of equipment.</li> <li>Conducts monthly department meetings with the Banquet captains and employees.</li> <li>Maintains attendance log for banquet employees.</li> <li>Maintains and enforces established sanitation levels.</li> <li>Adheres to and reinforces all standards policies and procedures (SOPs LSOPs etc.).</li> <li>Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.</li> <li>Orders supplies for the department (e.g. china glass silver buffet presentations props and other service equipment needs).</li> <li>Uses banquet beverage use records to guide banquet beverage supervisor in controlling liquor costs managing the banquet beverage perpetual inventory and requisitioning liquor.</li> <li>Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.</li> <li>Schedules banquet service staff to forecast and service standards while maximizing profits.</li> <li>Participating in and Leading Banquet Teams</li> <li>Attends and participates in all pertinent meetings.</li> <li>Leads shifts and actively participates in the servicing of events.</li> <li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine and overall event presentation.</li> </ul> Providing and Ensuring Exceptional Customer Service <ul> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Empowers employees to provide excellent customer service.</li> <li><strong>Strives to improve service performance.</strong></li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li> </ul> Conducting Human Resources Activities <ul> <li>Interviews and hires Banquet captains and employees with appropriate skills.</li> <li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Participates in the development and implementation of corrective action plans.</li> <li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li> </ul> <p>Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.</p> <p><strong>Required Experience :</strong></p> <p>Manager</p> Key Skills <p>Administrative Skills, Time Management, Leadership skills, Organizational Skill, Business Process Skill, Reservation Skills, Banqueting Skills, Banquet Operations, Communication, Relationship Management, Quality Management, Strategic Thinking Skills, Team Player Spirit, Marketing Skills, Problem Solving Skills</p> <p><u>Employment Type :</u> Full-Time</p> <p>Department / Functional Area : Event Management</p> <p><u>Experience :</u> years</p> <p><u>Vacancy :</u> 1</p>

Banquet Assistant Manager

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 <br/>
 <br/>
 <strong>
  Job Purpose:
  <br/>
  <br/>
 </strong>
 As a Banquet Opertaions Manager, you will oversee and coordinate all aspects of banquet operations, ensuring flawless execution of events, from conferences to weddings. Your leadership and organizational skills will be key in delivering exceptional service, managing staff, and collaborating with clients to ensure their vision is brought to life
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and supervise banquet operations, ensuring events are executed flawlessly from start to finish.
  </li>
  <li>
   Work closely with clients to understand their event needs and provide tailored service to exceed expectations.
  </li>
  <li>
   Coordinate with kitchen, catering, and other departments to ensure smooth and efficient event operations.
  </li>
  <li>
   Oversee banquet setup, including d&eacute;cor, seating arrangements, and audio-visual needs.
  </li>
  <li>
   Supervise and train banquet staff, ensuring adherence to service standards and operational procedures.
  </li>
  <li>
   Ensure timely and efficient service during events, maintaining high standards of hospitality.
  </li>
  <li>
   Handle client inquiries, requests, and concerns professionally and promptly.
  </li>
  <li>
   Monitor inventory levels of banquet equipment and supplies, ensuring adequate stock is available for events.
  </li>
  <li>
   Manage budgets and control costs while maintaining high levels of guest satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience as a Banquet Manager or in a similar role in the hospitality industry.
  </li>
  <li>
   Strong leadership, communication, and organizational skills.
  </li>
  <li>
   Exceptional attention to detail and ability to manage multiple events simultaneously.
  </li>
  <li>
   Knowledge of food and beverage operations, event planning, and customer service.
  </li>
  <li>
   Ability to work under pressure and adapt to changing event requirements.
  </li>
  <li>
   Flexible schedule, including the ability to work evenings, weekends, and holidays as required.
  </li>
  <li>
   Proficiency in MS Office and event management software.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What&rsquo;s In It for you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One of the most iconic place to be and work
  </li>
  <li>
   Amazing learning and development program
  </li>
  <li>
   Discounted rates at The Ned Doha
  </li>
  <li>
   Fantastic career growth opportunities
   <br/>
   <br/>
  </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 <br/>
 <br/>
 Apply today and join us as a Banquet Operations Manager!
 <br/>
 <br/>
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>


Banquet Operations Manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><p></p><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
Supports the Assistant Banquet manager in the organizing banquet operations and ensuring smoothness of service of all banquets and functions held at the hotel and other Venues as well as supervising and training banquet personnel so as to provide courteous and efficient service, ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests.</p><p></p><p><b>
RESPONSIBILITIES:</b></p><p></p><ul><li> Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li></ul><p></p><ul><li> Ensure that standards are maintained at a superior level on a daily basis.</li></ul><p></p><ul><li> Maintain complete knowledge of service requirements for assigned functions:</li></ul><p>
Detailed menu selections, major ingredients, appearance, texture, quality standards, garnish and method of presentation</p><p>
Particular characteristics/descriptions of wines/champagnes ordered</p><p>
Prices for specified selections on cash functions</p><p>
Groups' names and background</p><p>
Type of functions and expected attendance/guarantee numbers</p><p>
Scheduled hours of service</p><p>
Special requests/arrangements</p><p>
Order of service, traffic flow in room</p><p>
V.I.P.'s</p><p></p><ul><li> Organize all assigned functions and complete preparation work in accordance to departmental standards.</li></ul><p></p><ul><li> Follow up on special arrangements to ensure compliance with such.</li></ul><p></p><ul><li> Check storage areas for proper supplies, organization and cleanliness.</li></ul><p></p><ul><li> Complete requisition for additional supplies needed and submit to Manager.
</li></ul><p></p><ul><li> Instruct designated personnel to rectify any cleanliness/organization deficiencies.</li></ul><p></p><ul><li> Handle booking for all casual labor and prepare requisition for casual labor.</li></ul><p></p><ul><li> Inspect the scheduled function area/room for cleanliness, working condition and proper furniture/equipment set up; rectify any deficiencies with respective departments.</li></ul><p></p><ul><li> Meet with the Chef and Stewarding to review scheduled group's menu and equipment requirements.
</li></ul><p></p><ul><li> Ensure agreement of delivery times, amounts and special arrangements.
</li></ul><p></p><ul><li> Communicate service needs throughout the function.</li></ul><p></p><ul><li> Prepare station assignments for Banquet Waiters according to group requirements and hotel standards.</li></ul><p></p><ul><li> Ensure that assigned staff has reported to work; document any late or absent associates.</li></ul><p></p><ul><li> Coordinate breaks for assigned staff.</li></ul><p></p><ul><li> Assign stations and side-work to Waiters in accordance with departmental procedures.
</li></ul><p></p><ul><li> Communicate additions or changes to the assignments as they arise throughout the shift.
</li></ul><p></p><ul><li> Identify situations, which compromise the department's standards and delegate these tasks.</li></ul><p></p><ul><li> Conduct pre-meal meeting with Waiters and review all information pertinent to set-up and service of group.</li></ul><p></p><ul><li> Inspect grooming and attire of staff; rectify any deficiencies.</li></ul><p></p><ul><li> Inspect table set-ups; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel.</li></ul><p></p><ul><li> Check bar set-ups for cleanliness, organization and agreement with group requirements and departmental standards; resolve any problems.</li></ul><p></p><ul><li> Check buffet tables/receptions/coffee breaks for cleanliness, attractiveness, layout; ensure agreement with function order and departmental standards; resolve any problems.
</li></ul><p></p><ul><li> Ensure replenishment of items as specified on event orders and requested by group contact.</li></ul><p></p><ul><li> Set out name cards, escort cards in accordance with group requirements and departmental standards.</li></ul><p></p><ul><li> Organize head table assembly and assist in group's entrance into the function area.</li></ul><p></p><ul><li> Meet group coordinator/Greeter prior to function, make introduction and ensure that all arrangements are agreeable.</li></ul><p></p><ul><li> Greet guests upon arrival at function and assist in seating as required by group in accordance with departmental standards.</li></ul><p></p><ul><li> Direct waiters, captains and casuals on timing of service throughout function.</li></ul><p></p><ul><li> Communicate additional meal requirements and special requests to the kitchen.</li></ul><p></p><ul><li> Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.</li></ul><p></p><ul><li> Assist Banquet Staff with their job functions to ensure optimum service to guests.</li></ul><p></p><ul><li> Observe guest reactions and confer frequently with service staff to ensure guest satisfaction.</li></ul><p></p><ul><li> Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.</li></ul><p></p><ul><li> Promote positive guest relations at all times.</li></ul><p></p><ul><li> Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.</li></ul><p></p><ul><li> Monitor and handle guest complaints by following the six step procedures and ensuring guest satisfaction.</li></ul><p></p><ul><li> Total all charges for the group function, prepare check and present to group contact for payment.
</li></ul><p></p><ul><li> Adhere to all cashiering procedures/policies.</li></ul><p></p><ul><li> Ensure that unused food is returned to the kitchen, that designated condiments are broken down and properly stored (butters, cream, dressings, etc.) and that all banquet supplies are returned to designated storage areas.</li></ul><p></p><ul><li> Direct the final breakdown of function room and clean up. Ensure all department standards are met.</li></ul><p></p><ul><li> Ensure all closing duties for staff are completed before staff signing out.</li></ul><p></p><ul><li> Conduct training of staff as assigned.</li></ul><p></p><ul><li> Provide feedback on staff performance to manager.
</li></ul><p></p><ul><li> Report disciplinary problems to manager and participate in the counseling of associates.</li></ul><p></p><ul><li> Foster and promote a cooperative working climate, maximizing productivity and associates&rsquo; morale.</li></ul><p></p><ul><li> Respond to all pages by beeper promptly.</li></ul><p></p><ul><li> Complete work orders for maintenance repairs and submits to Engineering.
</li></ul><p></p><ul><li> Contact Engineering directly for urgent repairs.</li></ul><p></p><ul><li> Document pertinent information in department logbook and or captains report.</li></ul><p></p><ul><li> Complete all paperwork and closing duties in accordance with departmental standards.</li></ul><p></p><ul><li> Review status of assignments and any follow-up action with manager and/or on-coming Captain.</li></ul><p></p><ul><li> Inspect all set up and rooms for next day work.</li></ul><p></p><ul><li> Take over Banquet Manager duties in his/her absence.</li></ul><p></p><ul><li> All other duties as required.</li></ul><p></p><ul><li> To maintain and comply with brand and LQA standards.</li><li> To continuously support direct supervisor assuring service complies with Brand and LQA standards
</li><li> To assure the knowledge of both brand and LQA standards
</li><li> Take ownership to represent the brand by applying brands standards at every occasion</li><li> Carries out any other reasonable duties and responsibilities as assigned out of the list.</li></ul></div><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</div></div></div></div></div></div>

Banquets & Conferences Concierge - UAE National

Search 10000+ Banquet manager jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 banquet manager jobs NEAR_ME

Banquet Manager

Assistant Banquet Manager

Banquet Manager

Banquet Manager

Banquet Assistant Manager

Banquet Operations Manager

Banquets & Conferences Concierge - UAE National