banquet manager

Marriott International

<div>Additional Information 
Job Number26016921 
Job CategoryEvent Management 
LocationBengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India, 560066 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Directs and motivates banquet team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone servicing the event. Identifies training opportunities and plans a strategy to accomplish goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Services Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures.</li></ul>
<ul><li>Maintains established sanitation levels.</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet team.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</li></ul>
<ul><li>Acts as a liaison to the kitchen staff.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Monitors progress and leads discussion with staff each period.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Banquet Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26020948
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Banquet Operations
 
 
 
 <ul>
 <li>
 Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
 </li>
 <li>
 Applies knowledge of all laws, as they relate to an event.
 </li>
 <li>
 Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
 </li>
 <li>
 Adheres to and reinforces all standards, policies, and procedures.
 </li>
 <li>
 Maintains established sanitation levels.
 </li>
 <li>
 Manages departmental inventories and maintains equipment.
 </li>
 <li>
 Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
 </li>
 <li>
 Schedules banquet service staff to forecast and service standards, while maximizing profits.
 </li>
 <li>
 Assists team in developing lasting relationships with groups to retain business and increase growth.
 
 
 </li>
 </ul>
 
 Participating in and Leading Banquet Teams
 
 
 
 <ul>
 <li>
 Sets goals and delegates tasks to improve departmental performance.
 </li>
 <li>
 Conducts monthly department meetings with the Banquet team.
 </li>
 <li>
 Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
 </li>
 <li>
 Acts as a liaison to the kitchen staff.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 
 
 </li>
 </ul>
 
 Ensuring and Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Ensures employees understand expectations and parameters.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Reviews comment cards and guest satisfaction results with employees.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Monitors progress and leads discussion with staff each period.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans.
 </li>
 <li>
 Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
 </li>
 <li>
 Attends and participates in all pertinent meetings.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Banquet Operation Manager

Elegancia Services

We are seeking a Banquet Supervisor / Specialist to oversee banquet and event operations and ensure smooth execution of functions while maintaining high service standards and excellent guest experience.Key Responsibilities<ul><li>Supervise banquet and event operations from setup to completion.</li><li>Coordinate with clients to understand event requirements and service expectations.</li><li>Manage event setup, seating arrangements, and service flow.</li><li>Lead banquet staff and coordinate with catering, housekeeping, and support teams.</li><li>Ensure service quality, hygiene, and safety standards are maintained.</li><li>Handle guest feedback and resolve operational issues during events.</li><li>Support scheduling, staffing, and inventory control for events.</li></ul>Requirements<ul><li>Diploma/Degree in Hospitality, Events Management, or related field.</li><li>Minimum 5-8 years&rsquo; experience in banquet operations or event coordination.</li><li>Experience in hotels, event venues, or hospitality operations preferred.</li><li>Strong communication and customer service skills.</li><li>English required; Arabic is an advantage.</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Joining Availability</li></ul>

Banquet Supervisor

PULLMAN

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Assist the Banquet Manager in supervising day‑to‑day banquet operations.</li><li>
Lead, guide, and motivate the banquet team to deliver excellent service during events.</li><li>
Coordinate event setups according to function sheets and client specifications.</li><li>
Ensure timely preparation, smooth service flow, and professional guest interaction.</li><li>
Conduct pre‑event briefings and ensure staff are well‑prepared and properly assigned.</li><li>
Maintain cleanliness, organization, and safety standards in all banquet areas.</li><li>
Support inventory control of equipment, supplies, and operating materials.</li><li>
Collaborate with the Culinary, Events, and Service teams to ensure seamless event execution.</li><li>
Handle guest requests or concerns promptly and professionally.</li><li>
Ensure all banquet setups and services follow hotel standards and brand guidelines.</li><li>
Assist in training new team members and monitoring performance.</li></ul> 

Qualifications 
<ul><li>
Previous experience in Banquets or F&amp;B operations (supervisory experience preferred).</li><li>
Strong leadership, communication, and teamwork skills.</li><li>
Excellent organizational and time‑management abilities.</li><li>
Ability to work under pressure and handle multiple events simultaneously.</li><li>
Professional appearance and guest‑focused approach.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26015354
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Banquet Operations
 
 
 
 <ul>
 <li>
 Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
 </li>
 <li>
 Applies knowledge of all laws, as they relate to an event.
 </li>
 <li>
 Uses banquet beverage &ldquo;Use&rdquo; records to control liquor costs and manage the banquet beverage perpetual inventory.
 </li>
 <li>
 Ensures accurate customer billing for banquet events.
 </li>
 <li>
 Ensures coordination and execution throughout the event.
 </li>
 <li>
 Attends pre-conference meetings to ensure specifications of the group event are well executed.
 </li>
 <li>
 Ensures function space and corresponding heart of the house areas are cleaned and maintained.
 </li>
 <li>
 Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
 
 
 </li>
 </ul>
 
 Leading Banquet Team
 
 
 
 <ul>
 <li>
 Attends and participates in all pertinent meetings.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 </li>
 <li>
 Leads discussions to review scheduled events and proactively avoid service challenges and failures.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Assists team in developing lasting relationships with groups to retain business and increase growth.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Anticipates guests' needs and responds promptly.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently.
 </li>
 <li>
 Monitors and manages the payroll function.
 </li>
 <li>
 Schedules banquet service staff to forecast and service standards, while maximizing profits.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Effectively schedules to business demands and for tracking of employee time and attendance.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Strives to improve employee retention.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Sets goals and delegates tasks to improve departmental performance.
 </li>
 <li>
 Provides additional training to employees of other departments when additional assistance is needed for larger functions.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Dir-Banquet Operations

<div>Additional Information 
Job Number26012798 
Job CategoryEvent Management 
LocationThe Ritz-Carlton Amaala, One Marriott Drive, Amaala, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Accountable for the overall success of the Banquets Department. Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Uses banquet beverage &ldquo;Use&rdquo; records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Ensures accurate customer billing for banquet events.</li></ul>
<ul><li>Ensures coordination and execution throughout the event.</li></ul>
<ul><li>Attends pre-conference meetings to ensure specifications of the group event are well executed.</li></ul> 
Leading Banquet Team
<ul><li>Attends and participates in all pertinent meetings.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul>
<ul><li>Leads discussions to review scheduled events and proactively avoid service challenges and failures.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 
Managing Profitability
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Anticipates guests' needs and responds promptly.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Monitors and manages the payroll function.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Effectively schedules to business demands and for tracking of employee time and attendance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Provides additional training to employees of other departments when additional assistance is needed for larger functions.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Director of Banquets

Atlantis the Royal

<div></div><div><div>Operations Manager, Banquets 
(19182)</div> 
<div></div>

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. 


Crafted by the world&rsquo;s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn. 


Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive. 
<div></div>
<div>
About The Role</div> 
<div></div>
<div>
As Operations Manager in Banquets you will manage the day-to-day running of the banqueting operation to ensure that best practices are being followed and are consistent with company SOP&rsquo;s and policies. You will be responsible for the full year planning and execution of all operational responsibilities of events held at the banquet venues at Atlantis The Royal, which includes all financial planning, staff hiring and development, equipment management, event planning, liaising with all support departments and creating exceptional guest experiences for all clients.</div> 
<div></div>
<div>
Key Duties and Responsibilities</div> 
<div></div>
<ul>
<li>Oversee the operations of the functions across all events function spaces across Atlantis The Royal and report back to the Director of Banquets and Special Events</li>
<li>Assist in preparing/consolidating the yearly budget for the department and in preparing the monthly income statement, create monthly forecasts with the Director of Banquets.</li>
<li>Manage the consolidated inventory of the Banquet department&rsquo;s OS&amp;E together with the Stewarding department.</li>
<li>Attend and actively contribute to all relevant staff meetings and hotel trainings.</li>
<li>Attend and conduct daily operation briefings with the managers in the absence of the Food and Beverage Manager/Director.</li>
<li>Monitor and constantly improve quality and guest satisfaction with the given tools (Forbes, IFH Mystery Shopper, Trip Advisor, Lobster Ink.)</li>
<li>Handling guests complain.</li>
<li>Assist the Director of Banquets in preparing a yearly sales &amp; business plan cooperation with the culinary department including a competitor analysis.</li>
<li>Be updated with the local and global MICE trends.</li>
<li>Be actively involved in the operations of the appointed functions to ensure regular guest contact.</li>
<li>Ensure all rules and regulations are strictly established and adhered within the hotel including hotel&rsquo;s policy on fire and safety as well as hygiene regulations including ISO.</li>
<li>To ensure that all colleague activities comply to and support the Quality Standards.</li>
<li>Always provide a professional and courteous service in line with Forbes 5* guidelines and ensure that all employees follow the example.</li>
<li>Ensure that all cost is in line with the budget without compromising quality.</li>
<li>Manage a very high standard of all casual staff utilized in the operation.</li>
<li>Foster innovation and new ideas and implement the same in the department or appointed outlets.</li></ul> 
<div></div>
<div>
About You</div> 
<div></div>
<div>
We are looking for candidates with solid background in large scale banquets operations within a luxury environment. You should have 3-5 years&rsquo; experience in managerial capacity in complex high volume events operations and comfortably manage large teams. To succeed in this role, you should be confident to deal with peers and stakeholders at all levels, empowering others to make decisions. You will demonstrate sincere and dependable attitude while working for high end clients in a high-pressure environment. Creating bench marketable product standards and having good acumen on new worldwide market trends is expected from this position.</div> 
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We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives. 


With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Operations Manager, Banquets

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