banquet operations manager

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose:
 
 
 
 As a Banquet Opertaions Manager, you will oversee and coordinate all aspects of banquet operations, ensuring flawless execution of events, from conferences to weddings. Your leadership and organizational skills will be key in delivering exceptional service, managing staff, and collaborating with clients to ensure their vision is brought to life
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage and supervise banquet operations, ensuring events are executed flawlessly from start to finish.
 </li>
 <li>
 Work closely with clients to understand their event needs and provide tailored service to exceed expectations.
 </li>
 <li>
 Coordinate with kitchen, catering, and other departments to ensure smooth and efficient event operations.
 </li>
 <li>
 Oversee banquet setup, including d&eacute;cor, seating arrangements, and audio-visual needs.
 </li>
 <li>
 Supervise and train banquet staff, ensuring adherence to service standards and operational procedures.
 </li>
 <li>
 Ensure timely and efficient service during events, maintaining high standards of hospitality.
 </li>
 <li>
 Handle client inquiries, requests, and concerns professionally and promptly.
 </li>
 <li>
 Monitor inventory levels of banquet equipment and supplies, ensuring adequate stock is available for events.
 </li>
 <li>
 Manage budgets and control costs while maintaining high levels of guest satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 Proven experience as a Banquet Manager or in a similar role in the hospitality industry.
 </li>
 <li>
 Strong leadership, communication, and organizational skills.
 </li>
 <li>
 Exceptional attention to detail and ability to manage multiple events simultaneously.
 </li>
 <li>
 Knowledge of food and beverage operations, event planning, and customer service.
 </li>
 <li>
 Ability to work under pressure and adapt to changing event requirements.
 </li>
 <li>
 Flexible schedule, including the ability to work evenings, weekends, and holidays as required.
 </li>
 <li>
 Proficiency in MS Office and event management software.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The Ned Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Banquet Operations Manager!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>

Banquet Operations Manager

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for ambitious, dynamic, self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products with prompt, accurate and personalized service.
 
 
 As an Assistant Conference &amp; Banquet Operations Manager you are responsible for the administration and operation of the Banquet Department as part of the Food &amp; Beverage division to maximize profit. You role has to maintain food &amp; beverage service quality standards to ensure customer satisfaction and will include key responsibilities such as-
 
 
 <ul>
 <li>
 Ensure that corporate and hotel standards and policies are explained to employees and implemented adequately
 </li>
 <li>
 Conduct regular training sessions with the assigned team in line with the departmental SOP&rsquo;s
 </li>
 <li>
 Ensure the timely set up of all Banquets&rsquo; venues according to the service settings and as outlined in the function sheets
 </li>
 <li>
 Constantly obtain customer feedback during operation to ensure satisfaction
 </li>
 <li>
 Ensure general maintenance of sections appointed and follow up on work order forms
 </li>
 <li>
 Coordinate all menu proposals, presentations and buffet set-up with the Executive Chef
 </li>
 <li>
 Prepare duty schedules, ensuring efficient workforce at all time
 </li>
 <li>
 Ensure that grooming standards are followed by all employees on a daily basis
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You have to be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate should be a hands-on professional with a solid food &amp; beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Assistant Conference & Banquet Operations Manager

UV CLUB

Key Responsibilities:<ul><li>Plan and oversee weddings, corporate and social events.</li><li>Supervise banquet staff and ensure excellent guest service.</li><li>Coordinate with kitchen, d&eacute;cor, and event teams.</li><li>Maintain hygiene, quality, and operational standards.</li><li>Handle client requirements and event logistics efficiently.</li></ul>Requirements:<ul><li>Graduate in Hospitality/Event Management.</li><li>3+ years&rsquo; experience in banquet or event operations.</li><li>Strong leadership and communication skills.</li><li>Flexible to work weekends and event hours.</li></ul>Apply only if you have relevant experience in banquet operation or SalesJob Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Flexible schedule</li></ul>Experience:<ul><li>total work: 3 years (Preferred)</li></ul>Location:<ul><li>Kankarkhera, Meerut, Uttar Pradesh (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li><li>Overnight Shift (Preferred)</li></ul>Work Location: In person

Banquet Supervisor/Operations Manager

Crowne Plaza Hotel

<div>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We&rsquo;re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha &ndash; The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

Your day-to-day:
<ul>
<li>Manage and supervise banquet operations, ensuring events are executed flawlessly from start to finish.</li>
<li>Work closely with clients to understand their event needs and provide tailored service to exceed expectations.</li>
<li>Coordinate with kitchen, catering, and other departments to ensure smooth and efficient event operations.</li>
<li>Oversee banquet setup, including d&eacute;cor, seating arrangements, and audio-visual needs.</li>
<li>Supervise and train banquet staff, ensuring adherence to service standards and operational procedures.</li>
<li>Ensure timely and efficient service during events, maintaining high standards of hospitality.</li>
<li>Handle client inquiries, requests, and concerns professionally and promptly.</li>
<li>Monitor inventory levels of banquet equipment and supplies, ensuring adequate stock is available for events.</li>
<li>Manage budgets and control costs while maintaining high levels of guest satisfaction.</li>
<li>Oversees the preparation, presentation and service of Banquet &amp; Outside Catering</li>
<li>Coordinates with the Purchasing Manager for special purchases requirements relating to the banqueting &amp; OSC and attend to the Food &amp; Beverage departmental meetings and BEO meetings</li>
</ul>
What we need from you:
<ul>
<li>Proven experience as a Banquet Manager or in a similar role in the hospitality industry.</li>
<li>Strong leadership, communication, and organizational skills.</li>
<li>Exceptional attention to detail and ability to manage multiple events simultaneously.</li>
<li>Knowledge of food and beverage operations, event planning, and customer service.</li>
<li>Ability to work under pressure and adapt to changing event requirements.</li>
<li>Flexible schedule, including the ability to work evenings, weekends, and holidays as required.</li>
<li>Proficiency in MS Office and event management software.</li>
<li>Strong English communication skills, both written and spoken, are essential. Arabic language skills are a plus</li>
</ul>
What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Banquets Manager

Marriott International

<div>Additional Information 
Job Number25166883 
Job CategoryEvent Management 
LocationThe Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures.</li></ul>
<ul><li>Maintains established sanitation levels.</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet team.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</li></ul>
<ul><li>Acts as a liaison to the kitchen staff.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Monitors progress and leads discussion with staff each period.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Banquet Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25165459
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Banquet Operations
 
 
 
 <ul>
 <li>
 Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
 </li>
 <li>
 Applies knowledge of all laws, as they relate to an event.
 </li>
 <li>
 Uses banquet beverage &ldquo;Use&rdquo; records to control liquor costs and manage the banquet beverage perpetual inventory.
 </li>
 <li>
 Ensures accurate customer billing for banquet events.
 </li>
 <li>
 Ensures coordination and execution throughout the event.
 </li>
 <li>
 Attends pre-conference meetings to ensure specifications of the group event are well executed.
 </li>
 <li>
 Ensures function space and corresponding heart of the house areas are cleaned and maintained.
 </li>
 <li>
 Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
 
 
 </li>
 </ul>
 
 Leading Banquet Team
 
 
 
 <ul>
 <li>
 Attends and participates in all pertinent meetings.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 </li>
 <li>
 Leads discussions to review scheduled events and proactively avoid service challenges and failures.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Assists team in developing lasting relationships with groups to retain business and increase growth.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Anticipates guests' needs and responds promptly.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently.
 </li>
 <li>
 Monitors and manages the payroll function.
 </li>
 <li>
 Schedules banquet service staff to forecast and service standards, while maximizing profits.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Effectively schedules to business demands and for tracking of employee time and attendance.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Strives to improve employee retention.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Sets goals and delegates tasks to improve departmental performance.
 </li>
 <li>
 Provides additional training to employees of other departments when additional assistance is needed for larger functions.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Banquet Operations

<div>Additional Information 
Job Number25165459 
Job CategoryEvent Management 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Uses banquet beverage &ldquo;Use&rdquo; records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Ensures accurate customer billing for banquet events.</li></ul>
<ul><li>Ensures coordination and execution throughout the event.</li></ul>
<ul><li>Attends pre-conference meetings to ensure specifications of the group event are well executed.</li></ul>
<ul><li>Ensures function space and corresponding heart of the house areas are cleaned and maintained.</li></ul>
<ul><li>Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</li></ul> 
Leading Banquet Team
<ul><li>Attends and participates in all pertinent meetings.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul>
<ul><li>Leads discussions to review scheduled events and proactively avoid service challenges and failures.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 
Managing Profitability
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Anticipates guests' needs and responds promptly.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Monitors and manages the payroll function.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Effectively schedules to business demands and for tracking of employee time and attendance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Provides additional training to employees of other departments when additional assistance is needed for larger functions.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

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