banquet sales manager

Hilton

<div>Sales Manager
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &amp; Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it&rsquo;s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour &amp; Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.
What will I be doing?
As the Sales Manager, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Complete the relevant Hilton University courses promptly and pass the tests.
</li></ul><ul><li>Be familiar with hotel product knowledge and related activities.
</li></ul><ul><li>Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
</li></ul><ul><li>Complete sales targets and related tasks set by the hotel.
</li></ul><ul><li>Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan.
</li></ul><ul><li>Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.
</li></ul><ul><li>Produce quotations efficiently, send contracts to customers and follow-up promptly.
</li></ul><ul><li>Show clients around the hotel.
</li></ul><ul><li>Operate the hotel reservation system to book rooms, banquet venues, etc.
</li></ul><ul><li>Send the team&rsquo;s work order promptly and ensure that the relevant departments receive relevant information.
</li></ul><ul><li>Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.
</li></ul><ul><li>Recommend other hotel chains within the group to clients.
</li></ul><ul><li>Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.
</li></ul><ul><li>Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager.
</li></ul><ul><li>Welcome key customers, team leaders and VIPs to the hotel when they arrive.
</li></ul><ul><li>Motivate and train department employees and ensure that they perform well.
</li></ul><ul><li>Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.
</li></ul><ul><li>Handle guest feedback or complaints.
</li></ul><ul><li>Maximize sales at all times and effectively forecast team and banquet revenue.
</li></ul><ul><li>Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts.
</li></ul><ul><li>Actively participate in the development of marketing plans and collaborate to achieve budgets.
</li></ul><ul><li>Conscientiously perform assigned tasks and special tasks.
</li></ul><ul><li>Design new hotel products in advance according to market demand, set sales targets, and be responsible for related publicity and sales.
</li></ul><ul><li>Organize regular customer experience in the hotel, or organize team building with important / potential customers, maintaining and developing customer relations.
</li></ul><ul><li>Regularly analyze the composition of tourist source cities, formulate development plans and expand channels.
</li></ul><ul><li>The department reserves the right to change or supplement the job description if necessary.
</li></ul>What are we looking for?
A Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Hospitality: Volunteer to provide unparalleled hospitality.
</li></ul><ul><li>Integrity: Do what you should do all the time.
</li></ul><ul><li>Leadership: Strive to be a leader in both your industry and your community.
</li></ul><ul><li>Teamwork: Actively promote teamwork spirit in all work.
</li></ul><ul><li>Ownership: take responsibility for your actions and make decisions.
</li></ul><ul><li>Now: Operate with urgency and discipline.
</li></ul><ul><li>Junior College degree.
</li></ul><ul><li>At least 3 years of relevant experience in international hotel chains.
</li></ul><ul><li>Good English and Chinese reading and writing skills to meet business needs.
</li></ul><ul><li>Good communication skills.
</li></ul><ul><li>Able to work under strong pressure.
</li></ul><ul><li>Understand local customers and have strong market analysis ability.
</li></ul><ul><li>Have certain customer resources.
</li></ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Manager

VOCO

<div>At voco Cairo Arabella Plaza, the first voco hotel in Egypt, we&rsquo;re bringing a fresh, stylish, and unstuffy approach to hospitality &mdash; where thoughtful touches meet memorable experiences.
We&rsquo;re looking for a Catering Sales Manager who will play a key role in driving event and banquet sales, building strong client relationships, and delivering exceptional service that reflects the warm and distinctive voco personality. If you&rsquo;re passionate about creating seamless and inspiring event experiences, we&rsquo;d love to have you on our team as we open the doors to something truly special in Cairo.

A little taste of your day-to-day:

Every day is different at IHG, but you&rsquo;ll mostly be:
<ul>
<li>Developing and maintaining strong relationships with new and existing clients to maximize event and catering revenue.</li>
<li>Actively prospecting and qualifying new business opportunities across corporate, social, and wedding segments.</li>
<li>Managing the planning, coordination, and execution of all catering events to ensure flawless service delivery and client satisfaction.</li>
<li>Preparing and negotiating banquet event orders, contracts, and proposals in line with hotel policies and brand standards.</li>
<li>Collaborating closely with the culinary, banquet, and operations teams to deliver creative and customized event solutions.</li>
<li>Participating in marketing initiatives, trade shows, and networking events to increase brand visibility and drive business growth.</li>
<li>Conducting site inspections, client meetings, and presentations to showcase the hotel&rsquo;s event facilities and capabilities.</li>
<li>Monitoring competitor activities and market trends to identify new business opportunities.</li>
<li>Preparing regular reports, forecasts, and performance updates in alignment with sales goals and KPIs.</li>
<li>Promoting teamwork, communication, and collaboration between departments to ensure a seamless guest experience.</li>
</ul>
What we need from you
<ul>
<li>Bachelor&rsquo;s degree in business, Hospitality, or a related field.</li>
<li>Minimum of 2 years&rsquo; experience in catering or event sales within a 4- or 5-star hotel environment.</li>
<li>Strong knowledge of banquet operations and event planning.</li>
<li>Excellent communication and negotiation skills in English (Arabic is an advantage).</li>
<li>Proficiency in MS Office and hotel sales systems (Opera Sales &amp; Catering preferred).</li>
<li>A creative, proactive, and client-focused approach with attention to detail and service excellence.</li>
<li>Excellent communication skills in both English and Arabic, with the ability to present clearly and professionally in writing and verbally.</li>
</ul>
What we offer

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Catering Sales Manager - voco Cairo Arabella Plaza

HCW Hospitality

<div>JOB SUMMARY
As the Catering Sales Manager, you&rsquo;ll be the driving force behind our event success stories. From weddings and banquets to corporate gatherings and celebrations, you&rsquo;ll partner with clients to bring their vision to life&mdash;ensuring every detail reflects HCW&rsquo;s standard of excellence. This role blends relationship-building, creativity, and operational follow-through to deliver unforgettable experiences that exceed expectations.<h3 class="jobSectionHeader"> 
WHAT YOU'LL DO</h3><ul><li>
Develop and maintain strong relationships with clients, planners, and vendors to secure new and repeat business.</li><li>
Design and execute detailed catering proposals, contracts, and event orders that reflect the client&rsquo;s goals and hotel standards.</li><li>
Conduct site visits and client meetings to showcase event spaces and guide planning decisions.</li><li>
Coordinate with banquet, culinary, and operations teams to ensure seamless event execution from concept to completion.</li><li>
Analyze market trends and proactively pursue new catering opportunities through networking, local partnerships, and lead generation.</li><li>
Manage event budgets, track revenue, and achieve or exceed assigned sales goals.</li><li>
Represent the hotel at community and industry events to strengthen brand awareness.</li><li>
Ensure all events align with brand standards and deliver exceptional guest experiences.</li><li>
Take on additional duties as assigned by management to support the smooth operation of the hotel.</li></ul><h3 class="jobSectionHeader">
WHAT YOU BRING</h3><ul><li>
At least 5 years of progressive hospitality leadership experience.</li><li>
Proven track record in catering, event planning, or sales&mdash;preferably in a hotel or full-service venue.</li><li>
Strong understanding of banquet operations and event logistics.</li><li>
Excellent communication and interpersonal skills with a focus on client service and collaboration.</li><li>
Ability to manage multiple projects in a fast-paced environment with attention to detail.</li><li>
Creative problem solver with a passion for designing memorable guest experiences.</li><li>
Proficiency in sales systems, CRM tools, and Microsoft Office Suite.</li></ul><h3 class="jobSectionHeader">
JOIN HCW HOSPITALITY</h3>
At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that&rsquo;s committed to making every moment count.
HCW Hospitality is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace.</div>

Catering Sales Manager

Holiday Inn

<div>A go-getter with great communication and organizational skills 
? A creative problem-solver who loves hospitality and teamwork 
? Previous event planning or catering experience preferred (hotel experience a plus!) 
? Someone who shines under pressure and makes guests feel special
Growth opportunities within our hotel family 
What we offer:<ul><li>
Health, Dental, Vision and other benefits available after 60 days</li><li>
DailyPay</li><li>
401k</li><li>
Paid Training</li><li>
Paid PTO</li><li>
Referral program</li><li>
Discounts at all Kinseth Hotel Corporation hotels and restaurants</li></ul> 
SUMMARY
Professionally sells the products and services of the hotel, banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business. 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.<ul><li>
Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services.</li><li>
Makes solicitation calls to potential new accounts and perform outside sales calls the majority of the work week (over 50%).</li><li>
Responds to inquiries from customers, prospects, other hotels and the corporate office.</li><li>
Prepare proposals and confirmations for group bookings and conducts tours of the property with prospective customers.</li><li>
Informs other departments of upcoming events and works with them to ensure proper planning throughout the property.</li><li>
Maintains and uses the accounts tracing system/database and customer account files to generate future business.</li><li>
Follows company credit and deposit policies when booking business.</li><li>
Prepares sales reports and records sales calls and activities as required.</li><li>
Monitors guest satisfaction through follow-up surveys, thank you cards and calls.</li><li>
Participates in industry and civic organizations to promote business opportunities.</li><li>
Tracks activities of the competition and the market and the hotel's position in the market.</li><li>
Participates in sales department meetings and weekly management meetings.</li><li>
Plans and participates in sales blitzes and outside after hours functions including chamber outings.</li><li>
Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy.</li><li>
Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales.</li></ul> 
KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. 
SUPERVISORY RESPONSIBILITIES: Participation in the Manager on Duty (MOD) program. Direction of all banquet and catering staff members. This position will be acting management over the sales staff in the Director of Sales absence. 
EDUCATION and/or EXPERIENCE: Associate's degree (AA) or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience. 
CERTIFICATES, LICENSES, REGISTRATIONS: Must have valid drivers license and proof of insurability. 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

 
Brand: Holiday Inn Dubuque / Galena
 
Address: 450 Main Street Dubuque, IA - 52001
 
Property Description: 179 Holiday Inn and River Rock Kitchen and Tap
 
Property Number: 179</div>

Hotel Sales Manager

Rixos

<div>Company Description 
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Assistant Director of Sales and build your career with us. 
Job Description 
The Job description includes but not limited to the below:<ul><li>
Conduct site visits, FAM trips, sales trips as required based on business requirements and pro-active targets.</li><li>
Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.</li><li>
Complete sales targets and related tasks set by the hotel.</li><li>
Develop sales plans and obtain approval from the Director of Sales, maintaining and developing customers in the region or industry according to the plan.</li><li>
Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.</li><li>
Produce quotations efficiently, send contracts to customers and follow-up promptly.</li><li>
Show clients around the hotel.</li><li>
Operate the hotel reservation system to book rooms, banquet venues, etc.</li><li>
Send the team&rsquo;s work order promptly and ensure that the relevant departments receive relevant information.</li><li>
Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.</li><li>
Recommend other hotel chains within the group to clients.</li><li>
Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.</li><li>
Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.</li><li>
Handle guest feedback or complaints.</li><li>
Maximise sales at all times and effectively forecast team and banquet revenue.</li><li>
Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts.</li><li>
Actively participate in the development of marketing plans and collaborate to achieve budgets.</li><li>
Assist the Director of Sales to allocate daily work effectively according to the Sales team structure.</li><li>
Coach the Sales team to always ensure that quality services and products are delivered to customers.</li><li>
Lead the Sales team to achieve departmental goals.</li><li>
Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability.</li><li>
Conscientiously perform assigned tasks and special tasks.</li></ul> 

Qualifications 
<ul><li>
University degree.</li><li>
Strong understanding of the sales segment</li><li>
5 years or above hotel sales and related experience (preferably in a resort).</li><li>
Fluent English is a must</li><li>
Good communication, organisation and presentation skills.</li><li>
Able to work under strong pressure.</li><li>
Understand international customers and have strong market analysis ability.</li><li>
Able to lead by example.</li></ul></div>

Assistant Director of Sales

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Doha
 
 
 
 
 Summary
 
 
 
 At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of
 
 well-being, Inclusion, Respect, Empathy, Integrity,
 
 and
 
 Experimentation
 
 are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.
 
 
 You will be responsible for the efficient operation of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting the expectations of employees, guests, and owners.
 
 
 The Event Sales Assistant Manager is responsible for acting as a sales specialist and being responsible for maximizing the Events / Catering and related revenue in the most profitable way, in line with the agreed targets.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 2 years of work experience as a Sales Executive in a luxury international brand hotel
 </li>
 <li>
 Good understanding of selling techniques and banquet knowledge
 </li>
 <li>
 Schedule flexibility is necessary, and the ability to multitask
 </li>
 <li>
 Preferably residing in Qatar, with support for transfer
 </li>
 <li>
 Preferably an Arabic speaker
 </li>
 </ul>
</div>

Event Sales Assistant Manager

IHG Hotels & Resorts

<div>
 At Crowne Plaza Muscat OCEC, we are looking for a passionate and detail-oriented Crowne Meeting Manager to lead and deliver seamless, professional, and memorable meetings and events for our guests. As the single point of contact for all event planners, you will ensure the success of every event from initial inquiry to final billing, aligned with IHG&rsquo;s &ldquo;Meetings Service Promise&rdquo; and the Crowne Plaza Meetings brand standards. You will play a pivotal role in delivering exceptional experiences for business travellers and event organizers at our premier hotel located adjacent to the Oman Convention &amp; Exhibition Centre.
 
 
 YOUR DAY-TO-DAY:
 
 
 <ul>
 <li>
 Act as the single point of contact for all assigned meeting planners and event organizers.
 </li>
 <li>
 Conduct pre-event consultations to understand client needs, objectives, and expectations.
 </li>
 <li>
 Work closely with the Sales, Reservations, F&amp;B, and Banquet teams to confirm event details.
 </li>
 <li>
 Prepare and distribute Banquet Event Orders (BEOs) and other internal communication to operational teams.
 </li>
 <li>
 Assist clients with meeting room setups, A/V requirements, signage, branding, menus, and accommodation arrangements.
 </li>
 <li>
 Be present during events to coordinate and ensure service excellence.
 </li>
 <li>
 Serve as the onsite contact for clients, ensuring smooth execution and timely resolution of any issues.
 </li>
 <li>
 Communicate in real-time with relevant departments to handle last-minute changes or requests.
 </li>
 <li>
 Monitor quality of services delivered throughout the event lifecycle.
 </li>
 <li>
 Conduct post-event evaluations with clients to gather feedback and identify areas of improvement.
 </li>
 <li>
 Ensure accurate and timely billing in coordination with the Finance department.
 </li>
 <li>
 Follow up on future business potential and maintain relationships for repeat business.
 
 
 </li>
 </ul>
 WHAT WE NEED FROM YOU:
 
 
 <ul>
 <li>
 Degree or diploma in Hospitality Management, Business, or related field.
 </li>
 <li>
 Minimum of 2&ndash;3 years in Meetings &amp; Events, Banquet Sales, or similar roles within a 4- or 5-star hotel.
 </li>
 <li>
 Experience in handling corporate meetings, conferences, exhibitions, and social events.
 </li>
 <li>
 Previous IHG experience or familiarity with IHG standards is highly preferred.
 </li>
 <li>
 Strong communication and interpersonal skills, both written and verbal.
 </li>
 <li>
 Proficient in Microsoft Office, Delphi.fdc, Opera, or similar hotel management systems.
 </li>
 <li>
 Strong organizational and multi-tasking abilities.
 </li>
 <li>
 High attention to detail and commitment to delivering outstanding service.
 </li>
 <li>
 Ability to remain calm under pressure and problem-solve on the spot.
 </li>
 <li>
 Knowledge of AV equipment, room setups, and event operations.
 
 
 </li>
 </ul>
 WHAT YOU CAN EXPECT FROM US:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Crowne Meeting Manager

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