bdc manager

South Jersey Automotive Group

JOB DESCRIPTIONHigh volume automotive group is currently recruiting for an Internet Sales Manager / Business Development Center (BDC) Manager. The Internet Sales Manager will oversee the Internet department which responds to customer inquiries and ensures that the dealership maximizes potential on Internet sales.TARGET SALARY Competitive Salary + Aggressive Bonus (Target Income of $125,000 to $175,000) Benefits include medical, dental, 401k, and more!DUTIES &amp; RESPONSIBILITIES - Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person. - Hire, train and cultivate BDC staff. - Has thorough knowledge of all dealership products and services. - Satisfies the transportation needs of Internet-generated customers. - Directs customers to product information resources, including those available on the Internet. - Assists customers in selecting a vehicle. - Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction. - Checks email frequently and responds to inquires immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention. - Coordinates Internet promotions with other dealership sales promotions and advertising. - Ensures that the Web site address is prominently displayed throughout the dealership; e.g., on business cards, flyers, pens, and all dealership advertising. - Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise. - Works with webmaster to update the Web site frequently to attract new and repeat visitors. - Maintains an ongoing customer database to capture repeat business. - Knows and understands the federal, state, and local laws which govern retail automobile sales. - Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. - Keeps abreast of new products, features, accessories, etc., and their benefits to customers. - Attends product and sales training as requested by the General Manager. - Attends sales meetings. - Maintains professional appearance. - Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.JOB REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Previous experience within the internet department of an automotive dealership. - Must have strong technical and Internet skills. - Exceptional leadership skills. - Must have a valid driver's license.HOW TO APPLY Interviews will be scheduled via e-mail only. Please submit resume for immediate consideration.Pay: $125,000.00 - $175,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Automotive Call Center Manager

Sonic Automotive

<div>Company Description 
At Mercedes Benz of Mckinney, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Hourly-
$15-$16/hr Depending on Experience 
Job Description 
The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:<ul><li>
Respond to internet inquiries with courtesy, accuracy and professionalism.</li><li>
Promptly and accurately enter all customer inquiry data into the CRM.</li><li>
Generate service appointments.</li><li>
Conduct phone surveys to assess customer preferences and quality of experience.</li><li>
Effectively utilize lead management tools.</li><li>
Compile all necessary reports, forms and other documentation on a timely basis.</li><li>
Perform cashier duties as requested.</li><li>
Perform other job-related duties as assigned.</li><li>
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator</li></ul> 

Qualifications 
<ul><li>
Excellent verbal and written communication skills.</li><li>
Strong MS Office Suite computer skills.</li><li>
Ability to work independently and as part of a team in a fast-paced environment.</li><li>
Ability to work in call center environment.</li><li>
Strong organizational and time management skills.</li><li>
Ability to read and comprehend rules, regulations, policies and procedures.</li></ul> 

Additional Information 
.It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.</div>

BDC Service - Mercedes Benz of McKinney

vettx

<div>Automotive BDC &ndash; Vehicle Buyer
$60,000&ndash;$100,000++ Earning potential (Base + Commission) 
Full-Time | In-Person
What you will do: 
Communicate with private vehicle sellers online, gather vehicle details, and schedule in-store appraisal appointments for the dealership.
Great fit for: 
BDC reps &bull; Automotive sales &bull; Internet sales &bull; Customer success &bull; Phone-based sales<h3 class="jobSectionHeader">
About the Role</h3>
We are growing our Private-Party Vehicle Acquisition Team and looking for a motivated, people-oriented professional who is comfortable communicating with customers and managing multiple conversations throughout the day.
In this role, you will connect with private vehicle sellers across online marketplaces, collect key vehicle information, coordinate pricing with dealership management, and work toward scheduling in-store appraisal appointments.
If you have experience in automotive BDC, internet sales, or phone-based sales, you will likely excel in this role.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3><ul><li>
Use the VETTX acquisition platform to identify and contact private vehicle sellers on marketplaces like Facebook Marketplace, Craigslist, and AutoTrader</li><li>
Initiate conversations through calls, texts, and online messaging</li><li>
Collect key vehicle information including VIN, mileage, condition, and ownership details</li><li>
Work with dealership management to obtain target ACV pricing</li><li>
Follow up with sellers and work toward scheduling in-store appraisal appointments</li><li>
Keep organized notes and lead updates in the platform</li><li>
Meet daily and monthly activity goals for seller outreach and appointments set</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3><ul><li>
Strong communication skills and confidence speaking with customers</li><li>
Comfortable using technology and managing multiple conversations</li><li>
Organized, motivated, and goal-oriented</li></ul><h3 class="jobSectionHeader">
Compensation &amp; Benefits</h3><ul><li>
$60,000&ndash;$100,000++ earning potential (Base + Commission)</li><li>
Uncapped commission structure</li><li>
Paid training</li><li>
Health, Dental, and Vision Insurance</li><li>
401(k)</li><li>
Paid time off</li><li>
Opportunities for advancement</li></ul>
If you enjoy working with customers, technology, and cars&mdash;and want to help dealerships acquire inventory directly from private sellers&mdash;apply today!
Job Type: Full-Time 
Work Location: In person</div>

Automotive BDC – Vehicle Buyer

Classic Auto Group Ohio

<div>NOW HIRING: Service BDC Support Specialist 
Classic Volkswagen &ndash; Mentor, Ohio

Jumpstart Your Career with Classic Volkswagen!

Are you organized, customer-focused, and ready to grow your career in the automotive industry? Classic Volkswagen in Mentor, part of the award-winning Classic Auto Group, is seeking a Service BDC Support Specialist to join our fast-paced, customer-focused service department.

This is an excellent opportunity for someone who enjoys helping customers, coordinating service appointments, supporting a busy service team, and creating an exceptional customer experience.

Why Join Classic Volkswagen?

We offer more than a job&mdash;we offer a career path with opportunities for advancement within one of Northeast Ohio's most respected automotive groups.

Benefits &amp; Perks
<ul><li>Comprehensive paid training</li><li>Weekly pay via direct deposit</li><li>Competitive compensation with advancement opportunities</li><li>Medical, dental, vision, prescription, and life insurance coverage</li><li>Employee Assistance Program (EAP)</li><li>401(k) Plan with company contribution after just 2 months</li><li>Up to 3 weeks of Paid Time Off annually (2 weeks available during your first year)</li><li>Holiday Pay starting on Day One</li><li>Factory-sponsored vehicle purchasing programs</li><li>Employee discounts on service and parts</li><li>Strong promote-from-within culture</li></ul>

What You'll Do

As a Service BDC Support Specialist, your responsibilities will include:
<ul><li>Answering inbound service calls, emails, and online appointment requests</li><li>Scheduling service appointments and coordinating with service advisors</li><li>Making outbound follow-up calls for maintenance reminders, declined services, and upcoming appointments</li><li>Maintaining accurate customer and vehicle information in dealership systems</li><li>Providing outstanding customer service and communication throughout the service process</li><li>Supporting service department operations through consistent customer engagement and organization</li><li>Assisting in achieving customer satisfaction and retention goals</li></ul>

What We're Looking For
<ul><li>Friendly, professional, and customer-service-oriented attitude</li><li>Strong verbal and written communication skills</li><li>Ability to multitask in a fast-paced environment</li><li>Strong organizational and computer skills</li><li>Dependable, motivated, and eager to learn</li><li>Previous customer service, call center, receptionist, or automotive experience is a plus, but not required</li><li>Valid driver's license preferred</li></ul>

About Classic Auto Group

Founded in 1979 in Mentor, Ohio, Classic Auto Group has grown from a single dealership into one of the nation's top-ranked automotive groups, representing 19 brands across 17 locations throughout Northeast Ohio.

Apply today and start building your future with Classic Volkswagen!

Learn more at www.driveclassic.com</div>

Automotive BDC Service Support Specialist - Full-time- Volkswagen- Mentor

River Oaks Honda

<div>
 <ul>
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 $750 per week guaranteed for your first 30 days! Flexible Scheduling Options
 
 
 
 </li>
 </ul>
 The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton&rsquo;s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments.
 
 
 Take advantage of this rare opportunity to join one of the country&rsquo;s largest and most successful automotive dealership groups and Apply Today!
 
 
 The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
 
 
 What We Offer:
 
 
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 $750 per week guaranteed for your first 30 days! (Based on a 40-hour work week at $18.75 per hour)
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 Opportunity to earn $35,000-$70,000 per year. Hourly pay + Performance-Based Commissions
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 Fun, fast-paced, diverse work environment
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 Various shifts available with many flexible scheduling options
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 Medical, Dental, Vision Insurance,401K
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 For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
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 Paid Vacation and Sick Time
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 Paid Training
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 Discounts on products, services, and vehicles
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 Growth Opportunities
 
 
 
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 </ul>
 Job Responsibilities:
 
 
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 Handle incoming and outgoing phone calls and emails
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 Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
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 Answer customer internet inquires by via email, phone, and text
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 Schedule sales appointments and reschedule no show customers
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 Contact customers based on current marketing incentives
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 Follow up with existing and potential customers to generate leads and close sales
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 Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
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 Follow up in a manner that results in the customer visiting the dealership
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 Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
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 Other duties as assigned by management
 
 
 
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 </ul>
 Job Requirements:
 
 
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 Excellent computer skills required
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 Knowledgeable to call center environment - NO COLD CALLS!
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 Automotive experience helpful but not required
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 Able to communicate persuasively with customers to set appointments
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 Willingness to undergo a background check and drug screen in accordance with local law/regulations
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 18+ years of age or older to comply with company driving policy
 
 
 
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 </ul>
 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
</div>

Call Center/BDC Representative

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4751 bdc manager jobs Near Me

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Call Center/BDC Representative