behavioral health administrative assistant

Heart and Soul Credentialing and Billing

Position SummaryThe Behavioral Health Biller &amp; Administrative Assistant is responsible for supporting the daily administrative and billing operations of a behavioral health billing company. This position ensures accurate claim submission, payment posting, insurance verification, authorization tracking, and compliance with payer and regulatory requirements while also providing front office and administrative support to staff.The ideal candidate is organized, detail-oriented, professional, and knowledgeable in behavioral health billing processes, including Medicaid and commercial insurance requirements.Essential Duties and ResponsibilitiesBehavioral Health Billing Responsibilities<ul><li>Submit electronic claims for behavioral health services in a timely and accurate manner.</li><li>Verify client insurance eligibility and benefits prior to services.</li><li>Review documentation for billing compliance and accuracy.</li><li>Monitor claim status, denials, rejections, and unpaid claims.</li><li>Research and resolve billing discrepancies and insurance issues.</li><li>Post insurance accurately into the electronic health record (EHR) and billing systems.</li><li>Communicate with insurance companies regarding claim corrections and payment issues.</li><li>Ensure compliance with HIPAA, Medicaid, Medicare, and commercial insurance regulations.</li><li>Assist with audits, reporting, and credentialing-related documentation as requested.</li></ul>Administrative Assistant Responsibilities<ul><li>Maintain client files and ensure documentation is complete and organized.</li><li>Support management with administrative tasks.</li><li>Maintain confidentiality of all client and agency information.</li></ul>Qualifications<ul><li>Minimum of 1&ndash;2 years of medical or behavioral health billing experience preferred.</li><li>Knowledge of CPT, HCPCS, ICD-10, and behavioral health billing practices preferred.</li><li>Experience working with Medicaid managed care organizations and commercial insurance plans preferred.</li><li>Experience with electronic health records (EHR) and billing software.</li><li>Proficiency in Microsoft Office, including Word, Excel.</li><li>Strong organizational skills and attention to detail.</li><li>Excellent verbal and written communication skills.</li><li>Ability to multitask and manage deadlines in a fast-paced environment.</li><li>Ability to maintain professionalism and confidentiality at all times.</li></ul>Preferred Qualifications<ul><li>Experience in behavioral health, substance use treatment, or intensive outpatient programs (IOP).</li><li>Familiarity with authorizations, and insurance audits.</li></ul>Physical Requirements<ul><li>Prolonged periods of sitting and computer use.</li><li>Ability to communicate effectively in person and by telephone.</li></ul>Work EnvironmentThis position is virtual and equipment is provided.Benefits <ul><li>Paid time off and holidays</li><li>Retirement plan</li></ul>Equal Opportunity Employer StatementWe are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristicPay: $25.00 - $30.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Experience in the following EHRs required: TherapyNotes, SimplePractice, and EMRBear</li></ul>Work Location: Remote

Behavioral Health Biller & Administrative Assistant

National Smart Healthcare Services, Inc

Job Overview We are seeking a proactive and detail-oriented Business Office Assistant specializing in Behavioral Health Billing and Authorizations to support our behavioral health team on a part-time, temporary basis. This hybrid role is ideal for someone with a strong background in behavioral health insurance billing, authorizations, and appeals who can step in and create a trackable system for authorizations and appeals.Responsibilities<ul><li>Submit, track, and follow up on insurance authorizations</li><li>Prepare and manage insurance appeals, including documentation and communication with payers</li><li>Maintain organized records of claims, authorizations, and appeals</li><li>Prepare Departmental Reports</li><li>Provide general administrative support as needed</li></ul>Skills<ul><li>Proven experience in behavioral health insurance billing (required)</li><li>Strong knowledge of insurance authorizations and appeals processes</li><li>Familiarity with Medicaid and/or commercial insurance payers preferred</li><li>Excellent attention to detail and organizational skills</li><li>Ability to work independently and meet deadlines</li><li>Proficient in Microsoft Office and/or EHR systems</li></ul>Pay: $20.00 per hourWork Location: Hybrid remote in Houston, TX 77002

Business Office Assistant - Behavioral Health

SouthLight Healthcare

<div>ACTT Administrative Assistant - Full Time 

Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope &amp; Authenticity!
As a member of our Wake County ACT (Assertive Community Treatment) multidisciplinary team, you will be the primary point of contact for new members to the ACT team.
The ACTT Admin provides administrative support to the team, which includes but is not limited to: coordination of necessary documentation, daily team meetings, member communication and correspondence and the collection of appropriate co-pays and service fees associated with service. 

Schedule
FT, Mon - Fri 8:30am - 4:30pm.
Pay
$19.00 per hour.
Benefits
Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.
Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $100 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays. 

Job Responsibilities of an ACTT Administrative Assistant
<ul><li>Maintaining an accurate census for all ACT members.
</li><li>Answer phones and provide appropriate information about the program to internal and external stakeholders, families and members.</li>
<li>Schedule member appointments for medical and clinical staff as needed.</li>
<li>Make daily appointment reminder calls to members as required.</li>
<li>Collect and reconcile cash/credit card co-pays and service fees from members as necessary</li>
<li>Verify member&rsquo; insurance benefits.</li>
<li>Provide general administrative support for the program including filing, typing, daily team meetings, copying, data entry and faxing in a prompt, efficient and cooperative manner.</li>
</ul>
Qualifications of an ACTT Administrative Assistant
Education and Experience
<ul><li>Minimum of high school diploma or GED</li>
<li>Computer literacy</li>
<li>Behavioral Health front office experience preferred</li>
</ul>
Knowledge, Skills and Abilities
<ul><li>Microsoft Office Suite and Windows environment</li>
<li>Experience with electronic medical records</li>
<li>Ability to organize resources and establish priorities</li>
<li>Ability to foster a cooperative work environment</li>
<li>Knowledge of cash management principles and/or procedures</li>
<li>Professional interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community</li>
<li>Excellent verbal communication</li></ul> 

About SouthLight Healthcare
Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.
Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more. 
<div></div>
<div>We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.</div></div>

ACTT Administrative Assistant

Steadfast Health

<div>Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care. Recognizing that traditional treatment methods often fall short of reaching patients when they're most in need, Steadfast is relentlessly focused on making low-barrier, high quality care accessible to all. We know that the journey to recovery is unique for every individual, and our patient-centered approach ensures we meet patients where they are, providing evidence-based therapies with unwavering support in a compassionate environment that fosters healing and growth.
Role

At Steadfast Health, our Care Support Specialists are essential members of the care team, where your voice matters and your work makes a difference every day. We offer a predictable weekday schedule, no weekends or late nights, and an inclusive, supportive workplace where respect is the standard. You'll join team huddles, contribute to patient care planning, and receive paid training in trauma-informed care. With opportunities to cross-train and grow into leadership or other clinical roles, you can build a career here, not just a job. And because we value our frontline teams, we celebrate your contributions through ongoing recognition programs.

Some of the Benefits:
<ul>
<li>Comprehensive medical, dental, and vision insurance for you and your family.</li>
<li>401(k) match up to 5% to help you invest in your future.</li>
<li>100% employer-paid short-term and long-term disability insurance, plus employer-sponsored life insurance for added peace of mind.</li>
<li>Generous PTO, floating paid holidays, and paid volunteer days</li>
<li>Access to Earned Wages: Access up to 50% of your earned wages before payday, giving you flexibility and financial peace of mind.</li>
<li>Re-Fuel Days: Take four paid days each year to recharge &mdash; for mental health, rest, or continuing education.</li>
<li>Employee Assistance Program (EAP): Free, confidential access to therapy sessions, legal guidance, financial resources, and health coaching.</li>
<li>Stable, Balanced Schedule: Full-time weekday hours &mdash; no late nights, weekends, or unpredictable shifts &mdash; so you can focus on your patients and your life outside of work.</li>
<li>Team Connection: Inclusion in daily huddles, care coordination, and a supportive interdisciplinary team that values your clinical voice and perspective.</li>
<li>Growth Opportunities: Cross-training and advancement pathways to Senior CSS and other clinical roles, with an annual CEU stipend, and training in trauma-informed and addiction-focused care.</li>
<li>Supportive Culture: A collaborative team that listens to and uplifts frontline voices, fostering belonging and trust in every interaction.</li>
</ul>
Responsibilities
<ul>
<li>Serve as the first point of contact for patients, offering professional, empathetic communication that fosters trust and comfort.</li>
<li>Provide administrative support to ensure the smooth operation of clinical services, including managing patient intake, scheduling, and data entry.</li>
<li>Address patient concerns and challenges with understanding and unconditional positive regard, supporting and empowering patients throughout their treatment journey.</li>
<li>Collect and accurately document patient details, medical history, and consent forms, ensuring accurate data entry into the Electronic Health Record (EHR) system.</li>
<li>Verify patient insurance coverage, assist with pre-authorizations, and ensure proper documentation for billing.</li>
<li>Ensure all patient records are complete, accurate, and up-to-date in the EHR system, including treatment plans and test results, while maintaining confidentiality.</li>
<li>Collaborate with clinical and administrative staff to ensure timely and efficient patient care, addressing needs and concerns as they arise.</li>
<li>Adhere strictly to HIPAA regulations, maintaining the confidentiality of all patient-related information.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent.</li>
<li>Active Medical Assistant Certification</li>
<li>Administrative experience in a healthcare setting, ideally in behavioral health or SUD care.</li>
<li>Strong organizational skills and attention to detail, with experience in managing scheduling, data entry, and patient records.</li>
<li>Exceptional interpersonal and communication skills, with the ability to interact with patients in a compassionate, non-judgmental, and patient-centered manner.</li>
<li>Ability to manage sensitive or challenging situations with professionalism, patience, and empathy, ensuring all patients feel supported and valued.</li>
<li>Comfort with digital tools and systems, including medical office software and EHR platforms (e.g., Athenahealth), with the ability to quickly learn new technologies.</li>
<li>Experience with insurance verification and billing practices.</li>
<li>Passionate about Steadfast Health's mission to provide low-barrier, non-punitive, harm-reductionist SUD care.</li>
</ul>
This is a full-time, W2 position offering an hourly rate of $23-$28, commensurate with experience.

Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. EST, with one hour of breaks each day.

 Physical Requirements 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer, including frequent data entry into the Electronic Health Record (EHR) system.</li>
<li>Must be able to lift up to 20 pounds occasionally (e.g., moving files, office supplies, or small medical equipment).</li>
<li>Manual dexterity and hand&ndash;eye coordination required for handling paperwork, operating office equipment, and performing basic medical assistant tasks.</li>
<li>Ability to hear and communicate clearly with patients and staff in a busy clinical environment, both in person and by phone.</li>
<li>Visual acuity required for reading medical records, completing data entry, and verifying patient information.</li>
<li>Ability to navigate and move within clinic spaces, including exam rooms, offices, and common areas.</li>
<li>Ability to respond promptly to emergency situations, which may require rapid mobility and physical intervention in support of patient safety.</li>
</ul>
Investors &amp; Partners

Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.</div>

Care Support Specialist (Medical Assistant)

Finni Health

<div>Administrative Assistant - Camden, TN or Bruceton, TN
Company: KB Behavioral Health, a Finni Health company 
Job Type: Part-time, 20 hours per week. 
Location: In-person. Camden, TN or Bruceton, TN 
Pay: $13.00 &ndash; $15.00 per hour
Job Overview:
The Administrative Assistant plays a crucial role in providing comprehensive operational and administrative support to ensure the smooth and efficient functioning of the ABA practice. This primarily remote position requires a proactive, organized, and detail-oriented individual who can effectively manage various tasks, facilitate communication between team members and clients, and contribute to a positive and collaborative work environment. The Admin Assistant will support practice owners, allowing them to focus on their core work while also prioritizing Finni Health-specific administrative projects and tasks. 
Key Responsibilities:
Onboarding and Training Support:<ul><li>
Assist with the onboarding process for new provider staff, including system access, training, and introductions to key personnel and practice workflows.</li><li>
Assist new providers in being integrated into the Practice Owner's operational vision.</li></ul>
Practice Owner Support and Communication:<ul><li>
Align Admin Assistant job duties with Practice Owner objectives.</li><li>
Keep the Practice Owner informed of the onboarding/training progress of team members.</li><li>
Establish and maintain regular communication and feedback loops with the Practice Owner.</li></ul>
General Administrative Duties:<ul><li>
Hiring and onboarding</li><li>
Insurance and note approval processes</li><li>
Time sheets and payroll</li></ul>
Social Media and Company Culture:<ul><li>
Manage and create social media content per the practice owner's request.</li><li>
Develop promotional materials.</li><li>
Promote employee engagement through team channels.</li></ul>
Qualifications:<ul><li>
Proven experience as an administrative assistant or in a similar role, preferably in a healthcare or related setting.</li><li>
Proficiency in Google Workspace (Drive, Calendar, Meet)</li><li>
Strong organizational, time-management, and multitasking skills.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to work independently, prioritize tasks, and meet deadlines.</li><li>
Detail-oriented with a high degree of accuracy.</li><li>
Ability to maintain confidentiality and handle sensitive information.</li><li>
Strong interpersonal skills and the ability to work effectively with diverse teams and individuals.</li><li>
Familiarity with ABA practice operations is a plus.</li></ul>
Personal Attributes:<ul><li>
Comfortable around children with behavioral needs</li><li>
Proactive and resourceful.</li><li>
Adaptable and flexible.</li><li>
Collaborative and team-oriented.</li><li>
Demonstrates professionalism and a strong work ethic.</li><li>
Committed to providing exceptional support.</li></ul>
Background Check
All candidates must pass a background check. Employment offers are contingent upon successful screening results to ensure the safety of the children and families we serve.
#FinniHealth2026</div>

Administrative Assistant - Bruceton, TN

Integrea Community Mental Health Systems

<div>Position Summary:

The Certified Medical Assistant (CMA) supports a multidisciplinary mental health team by providing clinical, administrative, and patient‑centered services. This role ensures smooth clinic operations, promotes a safe and therapeutic environment, and enhances the overall patient experience. The CMA works closely with psychiatrists, psychiatric nurse practitioners, nurses, therapists, and administrative staff.

Key Responsibilities:

Clinical Support
<ul>
<li>Prepare patients for psychiatric and medical evaluations, including obtaining vital signs, medication lists, and relevant health history.</li>
<li>Assist providers with examinations, procedures, and crisis‑related clinical tasks within scope of practice.</li>
<li>Perform routine screenings (e.g., depression, anxiety, substance use) using standardized tools.</li>
<li>Maintain exam rooms, stock supplies, and ensure infection‑control compliance.</li>
<li>Support medication management processes, including refill requests, prior authorizations, coordinate labs, and pharmacy coordination.</li>
</ul>
Administrative Duties
<ul>
<li>Schedule appointments, manage patient flow, and support front‑desk operations as needed.</li>
<li>Document clinical encounters accurately in the electronic health record (EHR).</li>
<li>Handle patient communications, including phone calls, messages, and follow‑up reminders.</li>
<li>Assist with insurance verification, billing documentation, and completion of required forms.</li>
<li>Maintain confidentiality and adhere to HIPAA and mental‑health‑specific privacy standards.</li>
</ul>
Patient Care &amp; Support
<ul>
<li>Provide trauma‑informed, empathetic interactions with patients experiencing emotional distress.</li>
<li>Offer education on medications, treatment plans, and clinic processes under provider guidance.</li>
<li>Monitor patient safety in waiting and clinical areas, escalating concerns appropriately.</li>
<li>Support coordination of care with external providers, hospitals, and community resources.</li></ul> 

Qualifications:
<ul><li>Current Certified Medical Assistant (CMA) - Must be AAMA or AMT Certified.</li>
<li>High school diploma or equivalent; completion of an accredited medical assistant program.</li>
<li>Current CPR/BLS certification.</li>
<li>Experience in behavioral health, psychiatry, or primary care preferred.</li>
<li>Strong communication skills and comfort working with individuals experiencing mental health conditions.</li>
<li>Ability to remain calm, professional, and organized in a fast‑paced clinical environment.</li>
<li>Proficiency with EHR systems and basic office software.</li>
</ul>
Work Environment &amp; Schedule:
<ul>
<li>This is a non-exempt, full-time position.
</li><li>Standard hours are Monday through Friday, 8:00 AM - 5:00 PM
</li><li>Some flexibility may be required based on clinic needs or events.
</li></ul>In-Service Training &amp; Continued Education Requirements:
<ul>
<li>Participate in all required agency in-service and ADMH trainings
</li><li>Commitment to ongoing professional development to enhance skills and stay informed on best practices in behavioral health.
</li><li>Completion of onboarding and any continuing education requirements as directed by the agency or supervisor.</li>
</ul>
Pay Range: $16-$18/hr</div>

Certified Medical Assistant

Rochester Regional Health

<div>SUMMARY
As a Physician Assistant, your superior interpersonal and empathetic skills, as well as your comprehension of diagnostic procedures greatly assists you in providing medical services to patients. This role includes the evaluation and management of sleep disorders across the lifespan, including complex psychiatric conditions such as insomnia, narcolepsy, parasomnias (e.g., night terrors), and sleep disturbances associated with psychiatric comorbidities.
STATUS: Full time
LOCATION: Linden Oaks (Primary Location); rotation to Greece and Batavia as needed.
DEPARTMENT: Sleep Disorders
SCHEDULE: Days; Monday-Friday
ATTRIBUTES<ul><li>
Excellent customer service and communication skills</li><li>
Strong attention to detail</li><li>
Compassionate, kind and patient focused</li><li>
Ability to evaluate and manage patients with overlapping sleep and behavioral health conditions</li></ul>
RESPONSIBILITIES<ul><li>
Patient Satisfaction. Interacts on a frequent, regular and daily basis with patients, family members, medical/social/public services support, regulatory agencies and/or payor agencies. Interaction and communication requires expressed empathy, understanding, problem-solving, education, information gathering, process influencing and counseling. Evaluates, diagnoses, and manages a wide range of sleep disorders, including those with psychiatric or behavioral components.</li><li>
Treatment. Prescribe medication, perform minor procedures and coordinate treatment; provide health education and guidance regarding treatment; communicate with, and counsel family members; recommend community resources and refer patients to collaborating physician, behavioral health specialists, or other specialists as indicated.</li><li>
Administrative Assistance. Perform administrative responsibilities such as updating patient charts, billing codes and completing required documents from outside agencies</li></ul>
EDUCATION:
BS: Physician Assistant (Required)
LICENSES / CERTIFICATIONS:
PA-C - Certified Physician Assistant - National Committee on Certification of Physician Assistants (NCCPA), RPA - Registered Physician Assistant - New York State Education Department (NYSED)
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
PAY RANGE:
$100,000.00 - $150,000.00<div><div><div><div><div><div><div>
CITY:</div></div></div></div></div></div></div>
Rochester<div><div><div><div><div><div><div>
POSTAL CODE:</div></div></div></div></div></div></div>
14618
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</div>

Physician Assistant - Sleep Disorders Center

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