behavioral health care manager

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community and help us put health first 
</h1>
The Care Manager, Telephonic Behavioral Health 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Care Manager, Telephonic Behavioral Health 2 employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations. May create member care plans. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Scheduled Hours<ul><li>
The working hours for this position are Monday-Friday from 9:30 am &ndash; 6:00 pm EST.</li><li>
The first 2 weeks of training will be from 8:30 AM to 5:00 PM EST.</li><li>
No time off is permitted during the first month of training. The first 90 days following training are critical in building your foundation; therefore, planned or unplanned time will not be permitted.</li></ul> 
Key Responsibilities<ul><li>
Serve as a Licensed, Master&rsquo;s-level Social Worker within the Special Needs Plan (SNP) program, functioning as a Support Social Services associate and interdisciplinary care team member.</li><li>
Conduct telephonic outreach to members with social determinants of health (SDOH) needs to assess, support, and coordinate care using plan benefits and community resources.</li><li>
Utilize structured assessments and critical thinking to determine appropriate interventions, including care coordination, health education, resource connection, and advocacy.</li><li>
Collaborate with interdisciplinary team members (e.g., nurse care managers, dietitians, behavioral health, pharmacists), providers, and community partners to address member needs.</li><li>
Handle both outbound and inbound member interactions in a fast-paced, telephonic, work-from-home environment; perform follow-up as needed to ensure all needs are addressed.</li><li>
Assess members for additional support needs and initiate referrals to appropriate disciplines based on individualized circumstances.</li><li>
Develop, update, and maintain member care plans as needed to support ongoing care coordination.</li><li>
Document all interactions and care activities accurately in the member record to ensure CMS compliance and reflect engagement with members and care teams.</li></ul>
Required Qualifications<ul><li>
Master&rsquo;s degree in social work from an accredited university</li><li>
Current, unincumbered, social work license (LMSW, LCSW, or LICSW).</li><li>
Must have passed ASWB Exam (Master, Advance Generalist, or Clinical level).</li><li>
Minimum 3 years of experience working as a social worker in a medical healthcare setting.</li><li>
Proficient in Microsoft applications including Word, Outlook, Excel</li><li>
Capacity to manage multiple or competing priorities including use of multiple computer applications simultaneously.</li><li>
Must be willing to obtain/maintain social work licensure in multiple states, based on business need.</li></ul>
Preferred Qualifications<ul><li>
Experience working with geriatric, vulnerable, and/or low-income populations</li><li>
Licensure in AL, AR, IN, LA, MO, MS, NC, OK, SC, or WA</li><li>
Bilingual English/Spanish or English/Creole</li><li>
Experience working with Medicare and Medicaid</li></ul>
Work-At-Home Requirements:<ul><li> 
You must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work.</li><li>
High-speed DSL or cable modem for a home office (minimum: 25 Mbps download / 10 Mbps upload).</li><li>
Satellite and wireless internet services are NOT permitted.</li><li>
Dedicated workspace to maintain confidentiality of PHI/HIPAA information.</li><li>
Associates or contractors working from California will receive internet expense reimbursement.</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$59,300 - $80,900 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
Humana Inc. (NYSE: HUM) is committed to putting health first &ndash; for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Care Manager, Behavioral Health

Total Life

<div>
 
 
 Description
 
 
 
 
 Position Description: Telehealth RN
 
 
 Location: Remote (Telehealth) - Must hold an active Florida RN license
 
 
 Schedule: Daytime hours, Monday-Friday (normal business hours)
 
 
 Compensation: Negotiable, based on experience
 
 
 
 About Us:
 
 
 
 At Total Life, we're on a mission to support healthier aging and address mental health challenges by making high-quality, affordable emotional support services accessible to all older adults. As a behavioral health organization dedicated to older adult care, we use evidence-based practices to help clients live emotionally healthy, connected, and fulfilling lives.
 
 
 
 
 Position Overview
 
 
 
 
 Job Title: Registered Nurse (Florida Licensed) - Geriatric Behavioral Health Care Manager (Telehealth)
 
 
 
 
 Position Overview
 
 
 
 
 We are seeking a Florida-licensed Registered Nurse to serve as a Care Manager for our geriatric behavioral health program. This telehealth role focuses on ongoing mental health support, dementia care management, and caregiver guidance for older adults. The RN will provide structured monthly patient engagement and coordinate care within a multidisciplinary team that includes psychiatry, nurse practitioners/physician assistants, psychology, and nutrition services.
 
 
 This position offers a predictable daytime schedule with no evenings, weekends, or call requirements.
 
 
 
 Patient Population
 
 
 
 Adults age 65 and older
 
 
 <ul>
 <li>
 Patients in assisted living, long-term care, and community settings
 </li>
 <li>
 Common conditions include dementia, mild cognitive impairment, depression, anxiety, behavioral symptoms of dementia, and complex medical and psychosocial needs
 
 
 </li>
 </ul>
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Provide a minimum of 60 minutes of patient and/or caregiver touchpoints per month through scheduled telehealth or phone-based care management
 </li>
 <li>
 Monitor mental health symptoms, cognitive and behavioral changes, medication adherence, and overall functioning
 </li>
 <li>
 Support dementia care planning, behavioral strategies, and safety considerations
 </li>
 <li>
 Provide education and emotional support to caregivers and family members
 </li>
 <li>
 Identify clinical concerns and escalate to psychiatry or medical providers as appropriate
 </li>
 <li>
 Reinforce treatment plans developed by psychiatry, PA/NP, psychology, and nutrition
 </li>
 <li>
 Coordinate services and ensure continuity of care across the multidisciplinary team
 </li>
 <li>
 Maintain timely and accurate documentation within the EMR
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Active, unrestricted Florida RN license (required)
 </li>
 <li>
 Experience in geriatric care, behavioral health, dementia care, or care management strongly preferred
 </li>
 <li>
 Strong understanding of mental health conditions and behavioral symptoms in older adults
 </li>
 <li>
 Experience supporting caregivers and families
 </li>
 <li>
 Comfortable delivering care via telehealth and phone-based outreach
 </li>
 <li>
 Excellent communication, organization, and care coordination skills
 </li>
 <li>
 Ability to work independently within a structured, team-based care model
 
 
 </li>
 </ul>
 
 
 What We Offer
 
 
 
 
 <ul>
 <li>
 Fully remote work environment
 </li>
 <li>
 Consistent daytime schedule and strong work-life balance
 </li>
 <li>
 Supportive multidisciplinary clinical team
 </li>
 <li>
 Structured patient engagement model with clear expectations
 </li>
 <li>
 Flexible compensation structure
 </li>
 <li>
 Opportunity to make a meaningful impact in the lives of older adults and their caregivers
 </li>
 <li>
 Minimal administrative burden with strong clinical support
 
 
 </li>
 </ul>
 
 
 About The Role
 
 
 
 
 This is an ideal opportunity for an RN who is passionate about relationship-based care, proactive patient engagement, and supporting medically and emotionally complex geriatric patients within a collaborative behavioral health model.
 
 
 
 
 What We Offer
 
 
 
 
 <ul>
 <li>
 Fully remote work environment
 </li>
 <li>
 Consistent daytime schedule and strong work-life balance
 </li>
 <li>
 Supportive administrative, nursing, and psychiatric leadership team
 </li>
 <li>
 Flexible compensation structure
 </li>
 <li>
 Opportunity to make a meaningful impact in an underserved geriatric population
 </li>
 <li>
 Minimal administrative burden with strong clinical support
 
 
 </li>
 </ul>
 
 What Will Set You Apart:
 
 
 
 <ul>
 <li>
 Experience working with older adults or in geriatric mental health
 </li>
 <li>
 Strong interpersonal and communication skills with a compassionate, patient-centered approach
 </li>
 <li>
 Bilingual in English/Spanish is a plus
 </li>
 <li>
 Established relationships within your local community
 
 
 </li>
 </ul>
 
 
 Benefits &amp; Compensation
 
 
 
 
 <ul>
 <li>
 Extremely competitive salary
 </li>
 <li>
 Full-time position with comfortable visit lengths
 </li>
 <li>
 Supportive clinical and administrative team
 </li>
 <li>
 Opportunities for professional growth, leadership, and meaningful impact within a mission-driven organization
 
 
 </li>
 </ul>
 
 Schedule
 
 
 
 <ul>
 <li>
 Monday - Friday FT position
 </li>
 <li>
 Completing care plans focused on geriatric mental health population
 
 
 </li>
 </ul>
 
 
 How To Apply
 
 
 
 
 Please attach your resume and a brief note about your interest in supporting healthier aging in your community. We look forward to meeting passionate clinicians ready to make a difference.
 
 
 
 Our Commitment:
 
 
 
 Total Life is proud to be an equal opportunity employer. We value diversity, inclusion, and respect, ensuring a workplace free from discrimination and harassment.
</div>

RN Telehealth

<div>The Behavioral Health Case Manager is responsible for providing evidence-based psychological and behavioral health services within post-acute and long-term care facilities. This role delivers direct clinical care, conducts psychological and behavioral assessments, and collaborates with interdisciplinary teams to support patient well-being, reduce hospitalizations, and enhance facility outcomes.
The position requires an independently licensed clinician who can provide psychotherapy, behavioral interventions, crisis response, and care coordination while adhering to all applicable state and federal regulations. The Behavioral Health Case Manager integrates mental health services into the facility&rsquo;s broader clinical environment and supports value-based care by addressing emotional, cognitive, and behavioral needs in medically complex populations.
This role requires strong clinical judgment, cultural competence, proficiency with EHR systems, adherence to compliance and documentation standards, and the ability to communicate effectively with facility staff, patients, families, and internal teams.
Market: Boca<h2 class="jobSectionHeader"> 
Key Responsibilities</h2><h3 class="jobSectionHeader">
Clinical Care</h3><ul><li>
Provide psychotherapy using evidence-based interventions appropriate for post-acute and long-term care residents.</li><li>
Deliver behavior therapy and supportive interventions to address mood, cognitive, and behavioral symptoms.</li><li>
Conduct psychological and behavioral assessments to support diagnosis, care planning, and treatment goals.</li></ul><h3 class="jobSectionHeader">
Care Coordination &amp; Collaboration</h3><ul><li>
Collaborate with physicians, nursing, therapy, social services, and interdisciplinary team members to support integrated behavioral health care.</li><li>
Participate in care planning meetings as needed and communicate treatment recommendations clearly to facility teams.</li><li>
Coordinate with internal PHA providers to support continuity of psychiatric and psychological care. 
</li></ul><h3 class="jobSectionHeader">Documentation &amp; Compliance</h3><ul><li>
Complete accurate, timely documentation within the EHR in accordance with PHA policies, billing requirements, and regulatory standards.</li><li>
Follow all AHCA, DCF, CMS, and Florida practice guidelines relevant to psychological and behavioral health care.</li>
Maintain ethical practice standards, confidentiality, and HIPAA compliance at all times. 
<li>
</li></ul><h3 class="jobSectionHeader">
Crisis Intervention</h3><ul><li>
Provide crisis assessment and intervention, including managing acute changes in mental status, suicidality, aggression, or behavioral disturbances.</li>
Follow appropriate procedures for risk management, safety planning, and Baker Act protocols when indicated. 
<li>
</li></ul><h3 class="jobSectionHeader">
Education, Consultation &amp; Facility Support</h3><ul><li>
Provide consultation and guidance to facility staff to enhance understanding of mental health conditions, behavioral strategies, and patient care approaches.</li>
Participate in staff education initiatives as requested. 
<li>
</li></ul><h3 class="jobSectionHeader">
Professional Development</h3><ul><li>
Maintain required licensure, continuing education credits, and clinical competencies. 
</li><li>
Stay current with evidence-based practices, regulatory updates, and behavioral health standards relevant to post-acute care.</li></ul> 
Qualifications<h3 class="jobSectionHeader">
Education</h3><ul><li>
Doctoral or master&rsquo;s degree in psychology, counseling, , or social work from an accredited institution.</li></ul><h3 class="jobSectionHeader">
Licensure (Required)</h3>
Active Florida independent license as one of the following:<ul><li>
Licensed Clinical Social Worker (LCSW)</li><li>
Licensed Mental Health Counselor (LMHC)</li></ul><h3 class="jobSectionHeader">
Experience</h3><ul><li>
Minimum of two years of clinical experience in behavioral health.</li><li>
Experience working with geriatric, medically complex, or post-acute care populations preferred.</li><li>
Experience with behavioral or cognitive interventions, crisis response, and interdisciplinary collaboration preferred.</li></ul><h3 class="jobSectionHeader">
Knowledge &amp; Skills</h3><ul><li>
Proficiency in evidence-based therapeutic approaches (CBT, supportive therapy, solution-focused therapy, etc.).</li><li>
Strong clinical assessment, diagnostic, and problem-solving skills.</li><li>
Understanding of interdisciplinary care models within skilled nursing and long-term care environments.</li><li>
Familiarity with value-based care principles and outcome-driven clinical practices.</li><li>
Proficiency with EHR documentation and digital communication tools.</li><li>
Strong interpersonal, communication, and organizational skills.</li><li>
Demonstrated cultural competence and ability to work effectively with diverse patient and facility populations.</li></ul><h2 class="jobSectionHeader">
Work Environment &amp; Schedule</h2><ul><li>
On-site conducting screenings across assigned post-acute and long-term care facilities. 50% travel to buildings / 50% Working from home-office</li><li>
Monday&ndash;Friday with some flexibility based on facility and patient needs. (8am-5pm)</li><li>
Credentialing support provided for payer enrollment.</li></ul></div>

Behavioral Health Case Manager-LMHC Boca

ViaQuest

<div><div>Behavioral Health Case Manager</div>
<div>A Great Opportunity / $18-$21 per hour / Full Time 
 
At ViaQuest Psychiatric &amp; Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve! 
 
Responsibilities may include:</div>
<ul><li>Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs.</li>
<li>Provide service planning for individualized supports or care coordinator of healthcare, behavioral health, non-healthcare services and development of a treatment plan.</li>
<li>Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services.</li>
<li>Provide services to individual clients or groups of clients.</li>
<li>Promote a positive and cooperative relationship with all outside contacts.</li>
</ul>
<div> 
Requirements for this position include:</div>
<ul><li>Must be at least 18 years of age.</li>
<li>Bachelor's or Master's level degree in a related field or a high school diploma or three or more years of relevant field experience.</li>
<li>Related experience or training with mental or behavioral health conditions.</li>
<li>Valid driver's license, car insurance and reliable transportation.</li>
<li>Willingness to travel throughout assigned service area.</li>
</ul>
<div> 
What ViaQuest can offer you:</div>
<ul><li>Comprehensive training.</li>
<li>Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).</li>
<li>Paid-time off.</li>
<li>Premium holiday pay.</li>
<li>Mileage reimbursement.</li>
<li>Flexible scheduling.</li>
<li>Employee referral bonus program.</li>
<li>Monthly incentive program for exceeding productivity expectations.</li>
</ul>
<div> 
About ViaQuest Psychiatric &amp; Behavioral Solutions 
To learn more about ViaQuest Psychiatric &amp; Behavioral Solutions please visit 
http://www.viaquestinc.com/core-services/behavioral-mental-health/ 
 
From Our Employees To You 
http://careers.viaquestinc.com/viaquest-culture-of-choice/ 
 
Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! 
https://www.viaquestinc.com/contact/external-referral-program/ 
 
Do you have questions? Contact us at: 
Careers@ViaQuestInc.com</div></div>

Behavioral Health Case Manager

<div><div>Behavioral Health Case Manager 
A Great Opportunity / $18-$21 per hour/ Full time</div> 
<div>
</div><div> 
At ViaQuest Psychiatric &amp; Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve! 
 
Responsibilities may include:</div>
<ul><li>Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs.</li>
<li>Provide service planning for individualized supports or care coordinator of healthcare, behavioral health, non-healthcare services and development of a treatment plan.</li>
<li>Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services.</li>
<li>Provide services to individual clients or groups of clients.</li>
<li>Promote a positive and cooperative relationship with all outside contacts.</li>
</ul>
<div> 
Requirements for this position include:</div>
<ul><li>Must be at least 18 years of age.</li>
<li>Bachelor's or Master's level degree in a related field or a high school diploma or three or more years of relevant field experience.</li>
<li>Related experience or training with mental or behavioral health conditions.</li>
<li>Valid driver's license, car insurance and reliable transportation.</li>
<li>Willingness to travel throughout assigned service area.</li>
</ul>
<div> 
What ViaQuest can offer you:</div>
<ul><li>Comprehensive training.</li>
<li>Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).</li>
<li>Paid-time off.</li>
<li>Premium holiday pay.</li>
<li>Mileage reimbursement.</li>
<li>Flexible scheduling.</li>
<li>Employee referral bonus program.</li>
<li>Monthly incentive program for exceeding productivity expectations.</li>
</ul>
<div> 
About ViaQuest Psychiatric &amp; Behavioral Solutions 
To learn more about ViaQuest Psychiatric &amp; Behavioral Solutions please visit 
http://www.viaquestinc.com/core-services/behavioral-mental-health/ 
 
From Our Employees To You 
http://careers.viaquestinc.com/viaquest-culture-of-choice/ 
 
Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! 
https://www.viaquestinc.com/contact/external-referral-program/ 
 
Do you have questions? Contact us at: 
Careers@ViaQuestInc.com</div></div>

<div><div><div>Behavioral Health Case Manager</div>
<div>A Great Opportunity / $18-$21 per hour/ Full time</div> 
 
At ViaQuest Psychiatric &amp; Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve! 
 
Responsibilities may include:</div>
<ul><li>Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs.</li>
<li>Provide service planning for individualized supports or care coordinator of healthcare, behavioral health, non-healthcare services and development of a treatment plan.</li>
<li>Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services.</li>
<li>Provide services to individual clients or groups of clients.</li>
<li>Promote a positive and cooperative relationship with all outside contacts.</li>
</ul>
<div> 
Requirements for this position include:</div>
<ul><li>Must be at least 18 years of age.</li>
<li>Bachelor's or Master's level degree in a related field or a high school diploma or three or more years of relevant field experience.</li>
<li>Related experience or training with mental or behavioral health conditions.</li>
<li>Valid driver's license, car insurance and reliable transportation.</li>
<li>Willingness to travel throughout assigned service area.</li>
</ul>
<div> 
What ViaQuest can offer you:</div>
<ul><li>Comprehensive training.</li>
<li>Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).</li>
<li>Paid-time off.</li>
<li>Premium holiday pay.</li>
<li>Mileage reimbursement.</li>
<li>Flexible scheduling.</li>
<li>Employee referral bonus program.</li>
<li>Monthly incentive program for exceeding productivity expectations.</li>
</ul>
<div> 
About ViaQuest Psychiatric &amp; Behavioral Solutions 
To learn more about ViaQuest Psychiatric &amp; Behavioral Solutions please visit 
http://www.viaquestinc.com/core-services/behavioral-mental-health/ 
 
From Our Employees To You 
http://careers.viaquestinc.com/viaquest-culture-of-choice/ 
 
Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! 
https://www.viaquestinc.com/contact/external-referral-program/ 
 
Do you have questions? Contact us at: 
Careers@ViaQuestInc.com</div></div>

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