behavioral health operations manager

Compass Intervention Center

<div>Responsibilities:

Compass Intervention Center (a UHS facility)
Compass Intervention Center is seeking a dynamic and talented Chief Operating Officer (COO). Our mission is to provide superior behavioral healthcare services that patients recommend to family and friends; physicians choose for their patients; purchasers select for their clients; and employees are proud of. Compass Intervention Center believes and applies the following principles: service excellence, continuous improvement in measurable ways, employee development, ethical and fair treatment of all, teamwork, compassion, and innovation in service delivery. Visit our website at www.compassinterventioncenter.com. 
POSITION SUMMARY:
The Chief Operating Officer (COO) assists the CEO in managing the operations of Compass Intervention Center. The COO provides recommendations and guidance to the Leadership Team, sets objectives, develops plans and directs activities of assigned departments/areas of responsibility. The COO plays a vital role in the strategic and long-term planning of the Hospital. As a member of the Senior Management Team, this position ensures the development, implementation and evaluation of policies, procedures, programs and services consistent with the Hospital&rsquo;s mission and vision. This includes analysis, reporting and consultation to support the goals and objectives of the Hospital as well as managing and monitoring budgets and productivity improvements in all departments. 
DUTIES WILL INCLUDE:<ul><li>
Develop and establish operational and departmental policies consistent with the overall corporate and Hospital policies, objectives and professional standards and ensure adequate execution.</li><li>
Consistently evaluate the results of overall operations and periodically report these results to the CEO.</li><li>
Coordinates with hospital leadership and Human Resources to the lead the designing, evaluating, planning, presenting, and reviewing educational programs to meet the needs of orientation, in-service education, and continuing education of hospital personnel. Coordinates and trains existing employees on new policies and procedures with assistance from department heads.</li><li>
Presents a yearly plan for staff development based on identified learning needs of personnel, licensing, OSHA, CMS and TJC standards. Conducts learning needs assessments, makes rounds on patient care units, interacts with all departments, and serves on committees in order to identify learning needs.</li><li>
Reviews journal articles, makes recommendations to CEO on evidence based practices to consider for implementation, and distributes to the appropriate departments.</li><li>
Works collaborative and presently with staff on all units and departments to provide education, information around Quality initiatives, and support for department leadership in meeting PI goals. Assist with ensuring all deficiencies identified through the Performance Improvement analysis are addressed with appropriate solving actions. Collects, coordinates and maintains informational reports from all departments and committees as outlined in the Performance Improvement (PI) Plan.</li><li>
Serves as the facility&rsquo;s Compliance Officer.</li><li>
Ensures the hospital&rsquo;s environment is safe, clean, and well organized. Makes recommendations for resources and adequate space. Submits requests for repairs and for required equipment. Conducts quarterly safety rounds. Assists with the coordination of offices for all personnel to be most streamlined and productive.</li><li>
Maintains knowledge and understanding of The Joint Commission and CMS Standards and strategies for compliance as hospital&rsquo;s internal expert. Acts as the facility liaison during the survey process including other applicable state and federal regulatory agencies. Ensures timely response and oversees development and implementation of any required corrective actions. Assigns tasks as necessary to other departmental managers to assist in overall regulatory compliance.</li><li>
Reviews and analyzes root causes, patterns, or trends in data collection and informs applicable Facility management staff; helps to identify and implement corrective action and performance improvement processes.</li><li>
Provides continuous support in the analysis of performance improvement initiatives and re-establishing requirements which will facilitate continuous improvement. Fosters the development and tracking of performance indicators at the departmental level; encourages a facility-wide team effort in meeting performance improvement goals.</li><li>
Play an active role in the development and execution of the Hospital&rsquo;s strategic plan.</li><li>
Participate in legislation, at the state and federal level that directly affects the Hospital and the mental health field in Michigan. Serve as an administrative representative at community meetings and events, as needed.</li><li>
Participates in developing the annual budget. Review operational costs and cost control opportunities, new operations and growth opportunities.</li><li>
Responsible for assisting with the administrative and contractual support of the Community Mental Health contracts.</li><li>
Plans and develops work assignments and special projects. Participates in daily operations meeting, Pharmacy &amp; Therapeutics Committee, EOC/Safety Committee, Medical Executive Staff, Governing Board (consultative) meetings; Chairs Patient Safety Council and PI Committee. Attends additional meetings as requested by CEO.</li><li>
Consult with other departments within the Hospital and /or other agencies outside the Hospital, as may be needed, to render optimal services for the patients and the staff.</li><li>
Supports the CEO in efforts to enhance retention, improve culture, and increase positive reputation management (both internally and externally). Leads by example.</li><li>
Foster internal communications by attending and participating in Hospital-wide committees, Hospital Town Halls, and attends Hospital mandatory trainings/in-services as required.</li><li>
Complete other duties as assigned, including supervising other departments as indicated/assigned.</li></ul>
Qualifications:

Qualifications<ul><li>
Bachelor's degree required. Master&rsquo;s Degree in Nursing, Health Care Administration, Business, Social Work or Psychology preferred.
</li><li>Current and valid license in the State of TN as a RN, LMSW, LCSW, LSW, LPC or Licensed Psychologist preferred.
</li><li>A minimum of five to ten years of progressive senior leadership experience in a variety of functional areas in a hospital or other related setting required.</li><li>
Relevant experience and demonstrated skill in data aggregation and interpretation, analysis and process improvement required. Including: experience collecting and interpreting patient information and incident data at the medical staff and organizational level required.</li><li>
Thorough knowledge of regulatory and accrediting agency standards, rules and regulations (i.e., The Joint Commission, CMMS, DHHS, etc.) required.</li><li>
Knowledge of instructional skills, skill analysis, and group dynamics. Thorough knowledge of techniques and methods of adult education required.</li><li>
Proficient in Microsoft Word, Excel and PowerPoint applications required.</li></ul> 
BENEFIT HIGHLIGHTS:
<ul><li>Challenging and rewarding work environment</li><li>
Competitive Compensation &amp; Generous Paid Time Off</li><li>
Excellent Medical, Dental, Vision and Prescription Drug Plan</li><li>
401(K) with company match</li><li>
Career development opportunities within UHS and its 300+ Subsidiaries</li><li>
Free Basic Life Insurance</li></ul><div></div> 
About Universal Health Services
One of the nation&rsquo;s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World&rsquo;s Most Admired Companies by Fortune; and listed in Forbes ranking of America&rsquo;s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com 
EEO Statement<div> 
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.</div><div></div><div> 
We believe that diversity and inclusion among our teammates is critical to our success.</div><div></div> 
Notice<div> 
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.</div></div>

ABA Centers of America

<div>
 
 
 Director of Operations - ABA Centers of America
 
 
 
 
 Bedford, NH
 
 
 
 &nbsp;
 
 
 
 Who We Are&nbsp;
 
 
 
 We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
 
 
 Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization&mdash;a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
 
 
 Our corporate team plays a mission-critical role in this success&mdash;developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care&mdash;while building on a legacy of operational excellence.
 
 
 
 
 Our Origin Story&nbsp;
 
 
 
 ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
 
 
 
 
 
 Recognition &amp; Awards
 
 &nbsp;
 
 
 Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:&nbsp;
 
 
 
 <ul>
 <li>
 Inc. 5000 -5th Fastest-Growing Private Company in America
 </li>
 <li>
 Financial Times - #1 on "The Americas' Fastest Growing Companies"
 </li>
 <li>
 EY Entrepreneur Of The Year&reg; U.S. Overall
 </li>
 <li>
 South Florida Business Journal's Top 100 Companies
 </li>
 <li>
 Florida Trend Magazine's 500 Most Influential Business Leaders
 </li>
 <li>
 Inc. Best in Business, Health Services
 
 </li>
 </ul>
 
 
 Leadership Opportunity
 
 
 
 
 
 Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!
 
 
 The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.
 
 
 
 What You'll Do
 
 
 
 
 <ul>
 <li>
 Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
 </li>
 <li>
 Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
 </li>
 <li>
 Motivate and lead a high-performance clinical team
 </li>
 <li>
 Act as lead "client-care officer" through direct contact with every client and stakeholder
 </li>
 <li>
 Ensure proper training for team members
 </li>
 <li>
 Verify adherence to the timely documentation process
 </li>
 <li>
 Work with leadership to ensure compliance with accrediting and licensing bodies
 </li>
 <li>
 Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets&nbsp;
 </li>
 <li>
 Oversee and manage the safety of employees and clients
 </li>
 <li>
 Conduct tours of the facility as needed
 </li>
 <li>
 Stay in communication with referral sources and families
 </li>
 <li>
 Collaborate with leadership on compliance and quality assurance projects
 </li>
 <li>
 Maintain weekly, monthly, and quarterly reports&nbsp;
 </li>
 <li>
 Work with the clinical team to facilitate crisis intervention
 </li>
 <li>
 Ensure adherence to medication policy and procedure
 </li>
 <li>
 Work to reduce and minimize missed client services
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's Degree or higher strongly preferred
 </li>
 <li>
 5+ years of experience in the Behavioral Health Industry preferred
 </li>
 <li>
 Knowledge of Accounting and Finance
 </li>
 <li>
 Knowledge of EMR/EHR and proper documentation
 </li>
 <li>
 Strong planning skills
 </li>
 <li>
 Leadership Experience
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Outstanding Benefits&nbsp;
 
 
 
 
 <ul>
 <li>
 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
 </li>
 <li>
 Flexible Spending Account (FSA) and Health Savings Account (HSA) options
 </li>
 <li>
 Medical, dental, vision, long-term disability, and life insurance
 </li>
 <li>
 Generous 401(k) with up to 6% employer match.&nbsp;
 </li>
 </ul>
 
 
 
 
 About ABA Centers of America&nbsp;
 
 
 
 
 
 ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.&nbsp;
 
 
 
 
 Join our mission and help build the future with purpose!&nbsp;
 
 
 ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.&nbsp;
 
</div>

Director of Operations

Brightli

<div>Job Description:
Job Title: Clinical Care Manager
Location: Kirksville, MO 
Department: Behavioral Crisis Center &ndash; Rapid Access Unit 
Employment Type: Full-time 
Shift: Monday &ndash; Friday, 8:00 A.M. &ndash; 5:00 P.M. (with on-call responsibilities)
Job Summary:
Are you a compassionate and experienced behavioral health professional looking to lead a dynamic team in crisis care? Join Preferred Family Healthcare as a Clinical Care Manager in our Behavioral Crisis Center &ndash; Rapid Access Unit, where you&rsquo;ll play a pivotal role in supervising and supporting a multidisciplinary team dedicated to providing immediate, high-quality care to individuals in crisis.
As a Clinical Care Manager, you will oversee Behavioral Health Consultants, Technicians, and Peer Support Specialists, while collaborating closely with nurses, providers, and access staff. You&rsquo;ll ensure smooth daily operations, foster team development, and uphold clinical excellence in a fast-paced, mission-driven environment.
Position Perks &amp; Benefits:<ul><li>
29 Days of PTO</li><li>
Eligibility for HRSA Loan Repayment (eligibility requirements apply)</li><li>
Comprehensive Employee Benefits Package &ndash; health, dental, vision, retirement, life &amp; more</li><li>
Competitive 401(k) Retirement Savings Plan &ndash; up to 5% match for Part-Time and Full-Time employees</li><li>
Company-paid basic life insurance</li><li>
Emergency Medical Leave Program</li><li>
Flexible Spending Accounts &ndash; healthcare and dependent care</li><li>
Health &amp; Wellness Program</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li><li>
Mileage Reimbursement (if applicable)</li></ul>
Key Responsibilities:<ul><li>
Supervise front-line behavioral health staff and provide after-hours on-call support</li><li>
Manage client care concerns and delegate interventions appropriately</li><li>
Assist in hiring, onboarding, and training new staff</li><li>
Conduct regular staff meetings, supervision sessions, and performance evaluations</li><li>
Serve as liaison between leadership and clinical staff</li><li>
Monitor and improve workflow processes in collaboration with leadership</li><li>
Review and audit clinical documentation for accuracy and timeliness</li><li>
Submit monthly data reports to the Department of Mental Health and other entities</li><li>
Order supplies and manage equipment needs for the Rapid Access Unit</li><li>
Develop and implement corrective action plans in coordination with HR and leadership</li><li>
Support community outreach and referral pathway development</li><li>
Manage staff schedules, timecards, and workday requests</li><li>
Coordinate facility maintenance, safety inspections, and emergency drills</li></ul>
Education and/or Experience Qualifications:<ul><li>
Master&rsquo;s degree in a human services field</li><li>
Current unrestricted license: LCSW, LPC, or PsyD</li><li>
Minimum of 1-year post-licensure experience (preferred)</li><li>
Experience in medical or psychiatric settings (preferred)</li></ul>
Required License/Certification:<ul><li>
LCSW, LPC, or PsyD (unrestricted)</li></ul>
Additional Qualifications:<ul><li>
Strong leadership and team-building skills</li><li>
Excellent written and verbal communication abilities</li><li>
Proficiency in electronic health records and documentation standards</li><li>
Ability to manage multiple priorities and solve problems effectively</li><li>
Commitment to confidentiality and safeguarding protected health information</li><li>
Ability to interpret clinical data and documentation</li><li>
Strong organizational and time management skills</li></ul>
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.</div>

Clinical Care Manager - Crisis Center

Haven Behavioral Healthcare

<div><div>Full-time Plant Operations Manager 
<ul><li>Inpatient, psychiatric hospital setting</li><li>GED/High School Diploma REQUIRED. Associate's degree strongly preferred.</li><li>Medical, Dental, Vision insurance, PTO, 401k, and more!</li></ul> 
</div>About Haven Behavioral Hospital of Philadelphia 
Haven Behavioral Hospital of West Chester is a 72-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven of West Chester. 
 
 
Position Summary:
 
Provide preventative maintenance functions as well as repairs involving plumbing components/systems, electrical, drywall and painting, HVAC systems, furnishings, and equipment. Ability to work productively, proactively and in a positive supporting manner when interacting with host facility building management staffs. Ability to communicate need and urgency of repairs or response in a positive manner. Ability to report interaction with building services and report of issue status to the CEO and facility management in a positive manner. Must command understanding of door locking systems, access control systems and general security of the behavioral health environment. Must command understanding, knowledge and ability to service, repair, program and facilitate facility IS/IT systems and communication systems.
Education: High School Diploma required, Associates degree in Engineering or equivalent work experience (preferred)
Experience:
<ul><li>Skills and employment experience in the following areas: drywall repairs and/or installation, painting, plumbing repairs, minor electrical maintenance/repair, landscaping maintenance, HVAC maintenance and repairs, HVAC system programming; appliance, furnishings and basic equipment maintenance &amp; repairs.</li><li>
Experience with door locking and access control systems, electronic coding or programming of systems.</li><li>
Strong experience in developing, continuing and documentation of regulatory requirements such as CMS and TJC.</li><li>
Experience coordinating emergency planning, response and staff training in a health care setting.</li></ul>
Haven Behavioral Healthcare is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 
 
In accordance with the emergency regulation issued by the City of Philadelphia requiring hospital workers to be fully vaccinated, all employees and contractors of Haven Behavioral Hospital of Philadelphia are required to be fully vaccinated with the COVID-19 vaccine.</div>

Plant Operations Manager

Jewish Family and Children's Services

<div>Case Manager - Children's Behavioral Health: JFCS is seeking a compassionate professional to provide case-management services to children receiving behavioral-health services across The Valley. The Child Case Manager also provide guidance and support to the families/caregivers of these youth as needed.
Duties include:<ul><li>
Provides weekly contact with assigned clients, which includes home/community visits, attending medication checks, etc.</li><li>
Assists youth in navigating discharge from treatment settings, in finding services as clinically indicated, and working to decrease behaviors to improve stability in the home &amp; community.</li><li>
Coordinates services and collaborates with other involved agencies, such as Department of Child Safety (DCS), Probation/Parole Departments, Division of Developmental Disabilities (DDD), schools, and other providers.</li><li>
Coordinates and facilitates Child &amp; Family Team (CFT) Meetings.</li><li>
Collaborates with clinical team to ensure that Integrated Service Plans, CFT Meeting notes, and all required paperwork is completed accurately and in a timely manner.</li></ul>
Qualifications:<ul><li>Meets one of the following education/experience requirements:</li></ul><ul><li>
High School Diploma/GED required and 4 years of Behavioral Health experience.</li><li>
A.A. Degree and two years of Behavioral Health experience</li><li>
Bachelor&rsquo;s Degree in Social Work, Psychology, or related field.</li><li>Additional qualifications:</li></ul><ul><li>
Level 1 Fingerprint Clearance Card without Restriction(s)</li><li>
Meet Agency requirements for MVR (Motor Vehicle Record) report</li><li>
Reliable transportation</li><li>
AZ driver&rsquo;s license</li><li>
AZ auto insurance</li></ul><div>
Benefits of Working with JFCS:</div><ul><li>
Lucrative Performance Bonuses each Quarter, in addition to normal salary.</li><li>
Bilingual (Spanish-English) Pay Differential</li><li>
Flexible Scheduling and Telehealth Flexibility for many positions.</li><li>
Tuition and professional development reimbursement.</li><li>
Generous Employee Referral Bonuses for both the new-hire and the referring employee.</li><li>
Numerous professional development and career growth opportunities.</li><li>
Generous paid time off / sick time allocations</li><li>
Comprehensive Employee Benefits package, including medical, vision, dental, &amp; more.</li><li>
Wellness Coaching</li><li>
Employee Assistance Program</li><li>
Eligibility for Loan Forgiveness Programs in many positions.</li></ul></div>

Case Manager - Children's Behavioral Health (West Valley)

Rogers Behavioral Health

<div>Schedule: 
Full-time 40 hours / week 
Monday - Friday 
8am - 4:30pm 
 
The Case Manager is responsible for supporting patient care by coordinating and arranging continuing care and basic needs resources per patient, communicating with collateral partners and treatment team any barriers to care, and supporting clinical programming by conducting group programming and individual programming as assigned.
Job Duties &amp; Responsibilities:
Assess patient/support system needs for resources based on:<ul><li>
Medication management (psychiatry)</li><li>
Psychotherapy (individual, group, partial hospital, intensive outpatient, residential)</li><li>
Ongoing medical care</li><li>
Housing, placement (nursing home, assisted living)</li><li>
Financial (application for social security disability, HUD, food stamps, energy assistance, etc.)</li><li>
Community support (groups)</li><li>
Specific county-based resources (SAIL, CSP, group home).</li></ul>
Assure that discharge planning begins at admission. Obtain collateral input from providers and supports.<ul><li>
Assist with development and implementation of transition, discharge, and aftercare plans prior to discontinuation of behavioral health services.</li><li>
Schedule after care appointments for patients with PCPs, psychiatrists, next level therapy programs, living arrangements, etc.</li><li>
Contact referral source and/or other treatment providers within designated time frame and documented accordingly.</li><li>
Make arrangements for community resources to facilitate discharge. Provide all needed documentation to other providers to facilitate the continuum of care.</li><li>
Solicit input from treatment team/collateral partners to meet the continuing care needs of patients.</li><li>
Work with treatment team and collateral partners to ensure appropriate discharge resources.</li><li>
Maintain a list of specific resources to be used in accordance with best practice.</li></ul>
Provide therapeutic services to patients.<ul><li>
Provide team coverage as permitted by state regulations, scope of practice and competency under the direction of the clinical operations supervisor.</li><li>
Provide cognitive behavioral therapy, dialectical behavior therapy focused, behavioral activation, interpersonal psychotherapy, and other group and individual therapeutic services to patients according to clinical standards of care and under the supervision of the clinical operations supervisor.</li><li>
Implement goals, objectives and interventions as specified in the patient&rsquo;s individual treatment plan.</li><li>
Use knowledge and skills to collect and review information regarding the patient&rsquo;s status.</li><li>
Identify individual specific needs.</li><li>
Provide interventions that are appropriate to the individual.</li><li>
Facilitate individual skills practice.</li><li>
Be knowledgeable in and practice trauma informed care.</li><li>
Participate in training under the direction of the clinical operations supervisor.</li><li>
Consult with treatment team and support system as needed/requested.</li><li>
Participate in regular supervision sessions with clinical operations supervisor per regulatory requirements.</li><li>
Attend and participate in interdisciplinary treatment team meetings.</li></ul>
Complete assignment and documentation within required time frames.<ul><li>
Obtain outcome assessments at admission, discharge and throughout stay as indicated.</li><li>
Complete ongoing treatment documentation as required in accordance with program guidelines, i.e., patient care notes, group documentation and contact notes).</li><li>
Support obtaining Releases of Information to ensure continuity of care and collaboration.</li></ul>
Facilitate a supportive and safe milieu.<ul><li>
Maintain safety of the area.</li><li>
Provide structured therapeutic milieu in which a positive pattern of social, education, and personal behavior and coping skills is taught, reinforced, and enhanced.</li><li>
Support management of milieu.</li><li>
Respond to emergency situations as needed.</li></ul>
Additional Job Description:
Education/Training Requirements:<ul><li>
Bachelor&rsquo;s degree in human services or equivalent strongly preferred, or a minimum of five (5) years of relevant experience in case management/mental health field.</li><li>
State appropriate substance use credential required or obtained within 90 days of hire.</li><li>
Minimum of two (2) years&rsquo; work experience serving persons with mental health and substance use disorders.</li><li>
American Heart Association Healthcare Provider CPR certification or American Red Cross Professional Rescue is required within thirty (30) days of date of hire. Annual re-certification is required.</li><li>
Formal training in management of the aggressive patient is required within sixty (60) days of date of hire. Annual re-certification is required.</li></ul>
Clinical Substance Abuse Counselor - Cert, Substance Abuse Counselor - Cert, Substance Abuse Counselor In Training - Cert
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:<ul><li>
Health, dental, and vision insurance coverage for you and your family</li><li>
401(k) retirement plan</li><li>
Employee share program</li><li>
Life/disability insurance</li><li>
Flex spending accounts</li><li>
Tuition reimbursement</li><li>
Health and wellness program</li><li>
Employee assistance program (EAP)</li></ul>
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)</div>

Case Manager - Addictions

<div>Schedule: 
Part-time 24 hours / week 
Thursday, Friday + Saturday
 
8am - 4:30pm 
 
The Supportive Living House Coordinator provides leadership and oversight to assist the Manager. This position also performs regular duties, works with the respective Director of Operations to assist in monitoring residents and rooms.
Job Duties &amp; Responsibilities: 
Coordinator duties (under direction of manager/director) to include:<ul><li>
Assign household chores to residents.</li><li>
Monitor resident&rsquo;s rooms for cleanliness.</li><li>
Ensure that all residents are properly respecting and maintaining common areas (esp. kitchen, living room).</li><li>
Monitor that residents are following house rules including curfew/lights out hours.</li><li>
Maintain an inventory of all household supplies (i.e. cleaning supplies, cooking utensils, furniture, household keys, etc).</li><li>
Prepare bedrooms for all new residents (i.e. clean linens, dresser drawers, bedroom cleanliness etc).</li><li>
Welcome and introduce new residents to all existing residents.</li><li>
Review Program and House Rules with all new residents and ensure resident compliance with house rules.</li><li>
Communicate in a culturally sensitive manner.</li></ul>
Communication<ul><li>
Establish and maintain strong lines of communication with manager/directors related to residents.</li><li>
Monitor the safety of the environment.</li><li>
Maintain updated knowledge of policies and procedures for resident and employee safety, and emergency or evacuation plans.</li><li>
Participate in fire drills, evacuations and emergency codes when circumstances exist.</li><li>
Complete daily rounds for safety.</li><li>
Monitor proper use and functioning of appliances and other household equipment.</li><li>
Complete maintenance reports.</li><li>
Complete the appropriate documents and Qstatim documentation with an employee or visitor has been injured and demonstrate appropriate response.</li><li>
Maintain update knowledge in life-sustaining techniques and emergency first aid.</li><li>
Maintain the safety and confidentiality of the resident.</li></ul> 
Attend and participate in mandatory staff meetings, in-services, MDI team meetings<ul><li>
Take personal responsibility to attend all staff meetings as directed by the manager/director.</li><li>
When unable to attend, call the manager/director as soon as possible and make alternate arrangements to receive information shared at the meeting.</li><li>
Maintain accurate records of in-services attended on the Staff Development Record.</li></ul> 
Participate in activities organized to ensure quality of services<ul><li>
Participate and aid in the identification of performance improvement projects for resident-related issues.</li><li>
Interact with residents, family members, and significant others to reflect excellence in customer service.</li></ul>
Monitor supplies<ul><li>
Monitor daily supplies and complete the appropriate documents to restock as necessary.</li><li>
Obtain a signature from the manager/director for all supplies ordered.</li></ul> 
Provide training to staff and community resources<ul><li>
Participate in new staff orientation/training.</li><li>
Participate in outside marketing activities as directed by the program manager/director.</li></ul> 
Promote department goals and the mission of Rogers Behavioral Health<ul><li>
Communicate goals to fellow staff members.</li><li>
Demonstrate measurable goal achievement.</li><li>
Maintain department policies and procedures.</li><li>
Include requirements and guidelines from external agencies (NARR)</li><li>
Demonstrate understanding and support of NAAR, HIPPA, Emergency Medical Treatment &amp; Labor Act (EMTALA), CFR (Code of Federal Regulations), and other regulatory agency compliance regulations, and comply with same.</li><li>
Involve self in the learning and the application of standards relevant to the Residence.</li><li>
Participate in in-services/seminars and other meetings to increase involvement and awareness of regulations.</li><li>
Involve self in the education of other disciplines regarding the supportive living setting.</li></ul> 
Participate in committees, team meetings and team projects, as directed<ul><li>
Demonstrate punctuality and preparedness.</li><li>
Demonstrate effective communication skills.</li><li>
Demonstrate good organizational skills with agenda and minute preparation.</li><li>
Contribute in a positive, solution-focused manner.</li></ul> 
Participate in the Rogers Operating System (ROS)<ul><li>
Gain understanding of the ROS process.</li><li>
Apply the ROS model to your department&rsquo;s activities.</li><li>
Participate in and/or create ROS teams that lead to improvement in other areas of Rogers Behavioral Health.</li><li>
Educate and involve self to the system and the Residential Center&rsquo;s ROS plans.</li></ul>
Conduct self in a professional manner<ul><li>
Demonstrate organizational skills that promote timely response to all inquiries and to project completion.</li><li>
Communicate with all individuals in a positive and professional manner.</li><li>
Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.</li><li>
Communicate concerns and provide solutions for same.</li><li>
Attend outside seminars to promote professional growth.</li><li>
Demonstrate a positive and professional attitude toward parties outside Rogers Behavioral Health (patient families, visitors, vendors, etc.)</li><li>
Comply with the Hospital&rsquo;s policies and procedures, including Human Resources, Infection Control and Employee Health policies and programs.</li><li>
Project a professional image by wearing appropriate, professional attire.</li></ul>
Additional Job Description:
Please note the selected candidate will be required to do some orientation to be held in Oconomowoc if required certification(s) are not held prior to start date.
Education/Training Requirements:<ul><li>
Associate's degree preferred.</li><li>
Must have experience in public or private institutional care for the type of population the residence serves.</li><li>
Certified Peer Recovery Specialist certification is required within 30 days of employment start date</li><li>
NARCAN certification required during onboarding.</li><li>
American Heart Association CPR certification within thirty (30) days of hire. Bi-annual re-certification is required.</li><li>
Training in Nonviolent Crisis Intervention (NCI) within sixty (60) days of hire/transfer. Annual re-certification is required.</li><li>
CPR certification is required to be completed within 30 days of employment start date.</li><li>
Hold a valid Wisconsin driver&rsquo;s license and have a good driving record.</li><li>
Successfully pass the Caregiver Background Check.</li></ul>
Drivers License - Cert
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:<ul><li>
Health, dental, and vision insurance coverage for you and your family</li><li>
401(k) retirement plan</li><li>
Employee share program</li><li>
Life/disability insurance</li><li>
Flex spending accounts</li><li>
Tuition reimbursement</li><li>
Health and wellness program</li><li>
Employee assistance program (EAP)</li></ul>
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)</div>

Supportive Living Coordinator

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